REVA University makes student lifecycle management simple and seamless with Salesforce

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500"> <div class="col text-center col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" removeGutters hidden-md hidden-lg columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="imageComponent parbase section"> <div class=" image-link"> <img class=" img-responsive hidden-sm hidden-md hidden-lg margin-20-top-lg margin--10-bottom-lg " alt="Reva University" src="//www.salesforce.com/content/dam/web/en_in/www/images/resources/reva-in-cs-jumbo-mobile.png" data-src="//www.salesforce.com/content/dam/web/en_in/www/images/resources/reva-in-cs-jumbo-mobile.png"/> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-9 col-md-9 col-lg-9"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-30-top-lg column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"> </div> <div class="col text-left col-xs-12 col-sm-8 col-md-8 col-lg-8"> </div> </div> <div class="row"> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="headingComponent parbase section"> <h1 id="reva-university-makes-student-lifecycle-management-simple-and-seamless-with-salesforce" class=" avantgarde-l text-stratus text-left avant-garde-demi col-lg-11 margin-10-top-xs margin-30-bottom-lg " style="; "> <span class=" header-text "> REVA University makes student lifecycle management simple and seamless with Salesforce </span> </h1> </div> <div class="bodyCopyComponent parbase section"><div class="margin-20-bottom-lg text-size-default line-height-default "> IN <a href="/in/resources/customer-stories/">CUSTOMER STORIES</a> </div> </div> <div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive margin-20-top-lg margin-40-bottom-lg img-bleed-right " alt="L&T Electrical & Automation Logo" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_in/www/images/resources/customer_stories/reva-university-logo-big.png"/> </div> </div> <div class="headingComponent parbase section"> <h2 id="reva-university-is-wowing-students-faculty-and-parents-with-automated-processes-instant-access-to-information-and-connected-experiences-across-the-student-journey" class=" avantgarde-m text-stratus text-left avant-garde-demi col-lg-11 margin-30-top-lg margin-60-right-lg margin-0-right-md margin-10-bottom-lg " style="; "> <span class=" header-text "> REVA University is wowing students, faculty, and parents with automated processes, instant access to information, and connected experiences across the student journey. </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class="margin-10-top-lg margin-60-right-lg margin-0-right-md margin-60-bottom-lg text-size-default line-height-32 "> <p>Every year, students applying to universities must contend with long queues and lengthy processes to gather application forms, attend entrance exams, and pay the fee. Not to mention the confusion about where to find information, how to check for updates, and so on.</p> <p>REVA University is looking to change all of that through a digital-first approach. One of Karnataka’s <a href="https://www.reva.edu.in/awards" target="_blank">top six private universities</a>, it offers over 71 academic programs – ranging from engineering, architecture, design, law, and science and technology, to management, performing arts and Indic studies. REVA University was also one of the earliest to go digital.</p> <p>“We began our digital journey in 2016 to enrich learning approaches,” says Umesh Raju, Pro Chancellor, REVA University. “Since students are our primary stakeholders, we want to design educational experiences that are personalised to their unique learning requirements.”</p> <p>When COVID-19 hit and other educational institutions were scrambling to go digital, REVA was already reaching the next level of digital maturity, and the faculty and all stakeholders were quick to adapt to the online mode of teaching, learning and assessments.</p> <p>“As we scaled up, we sought to consolidate systems and simplify processes, so that students, parents, and teachers would have a seamless and connected digital experience across the student lifecycle,” explains Pro Chancellor Raju.</p> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" hidden-xs hidden-sm hidden-md hidden-lg columns-wrapper container-fluid margin-40-right-lg column-container-component"> <div class="bg-rain bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-1 col-md-1 col-lg-1"> </div> <div class="col text-left col-xs-12 col-sm-10 col-md-10 col-lg-10"><div class="headingComponent parbase section"> <div id="with-salesforce-weve-streamlined-and-digitised-the-entire-student-lifecycle-while-empowering-students-faculty-and-parents-with-all-the-information-they-need-to-thrive" class=" avantgarde-m text-stratus text-left avant-garde-demi hidden-xs hidden-sm col-xs-12 col-sm-12 col-md-12 col-lg-12 margin-30-top-lg margin-30-right-xs margin-30-left-xs " style="; "> <span class=" header-text "> “With Salesforce, we’ve streamlined and digitised the entire student lifecycle, while empowering students, faculty, and parents with all the information they need to thrive.” </span> </div> </div> <div class="headingComponent parbase section"> <div id="umesh-raju" class=" avantgarde-medium text-stratus text-left avant-garde-demi hidden-xs hidden-sm col-xs-9 col-sm-12 col-lg-11 margin-20-top-lg margin-0-top-xs margin-30-right-xs margin-0-bottom-xs margin-30-left-xs " style="; "> <span class=" header-text "> Umesh Raju </span> </div> </div> <div class="bodyCopyComponent parbase section"><div class="margin-30-right-xs margin-30-bottom-lg margin-30-left-xs hidden-xs hidden-sm text-size-default line-height-default col-lg-12 "> <span class="text-stratus">Pro Chancellor<br /> REVA University</span> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-1 col-md-1 col-lg-1"> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-3 col-md-3 col-lg-3"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="headingComponent parbase section"> <h2 id="share-story" class=" h3 text-stratus text-left salesforce-sans-bold margin-60-top-lg margin-10-bottom-lg " style="; 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"> <span class=" header-text "> Report </span> </p> </div> <div class="headingComponent parbase section"> <p id="state-of-the-connected-customer-insights-from-14300-global-consumers-and-business-buyers-on-the-trends-shaping-the-future-of-customer-engagement" class=" h4 text-cirrus text-left salesforce-sans-regular " style="; "> <span class=" header-text "> State of the Connected Customer: Insights from 14,300 global consumers and business buyers on the trends shaping the future of customer engagement </span> </p> </div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="https://www.salesforce.com/in/resources/research-reports/state-of-the-connected-customer/"></a> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper bg-center-bottom bg-cover column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="visible-lg"> <div class="columns-wrapper column-container-image lazy bg-center-bottom bg-cover" data-src="//www.salesforce.com/content/dam/web/en_is/www/images/misc/country-companyname-customername-inline-quote-image-2000px.png"> </div> </div> <div class="visible-md"> <div class="columns-wrapper column-container-image lazy bg-center-bottom bg-cover" data-src="//www.salesforce.com/content/dam/web/en_is/www/images/misc/country-companyname-customername-inline-quote-image-2000px.png"> </div> </div> <div class="visible-sm"> <div class="columns-wrapper column-container-image lazy bg-center-bottom bg-cover" data-src="//www.salesforce.com/content/dam/web/en_is/www/images/misc/country-companyname-customername-inline-quote-image-2000px.png"> </div> </div> <div class="visible-xs"> <div class="columns-wrapper column-container-image lazy bg-center-bottom bg-cover" data-src="//www.salesforce.com/content/dam/web/en_is/www/images/misc/country-companyname-customername-inline-quote-image-2000px.png"> </div> </div> <div class="container"> <div class="row columns-wrapper xs-min-height-500" style="min-height: 500px; 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-20-top-lg margin-20-bottom-lg column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper xs-min-height-400" style="min-height: 400px; 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-6-ten col-lg-6-ten"><div class="headingComponent parbase section"> <div id="with-salesforce-weve-streamlined-and-digitised-the-entire-student-lifecycle-while-empowering-students-faculty-and-parents-with-all-the-information-they-need-to-thrive" class=" avantgarde-lgr text-stratus text-left avant-garde-demi col-xs-12 col-sm-12 col-md-12 col-lg-12 margin-30-top-lg margin-10-bottom-lg " style="; "> <span class=" header-text "> “With Salesforce, we’ve streamlined and digitised the entire student lifecycle, while empowering students, faculty, and parents with all the information they need to thrive.” </span> </div> </div> <div class="headingComponent parbase section"> <div id="umesh-raju" class=" avantgarde-medium text-stratus text-left avant-garde-demi col-xs-12 col-sm-12 col-lg-12 margin-10-top-lg margin-40-right-lg " style="; "> <span class=" header-text "> Umesh Raju </span> </div> </div> <div class="bodyCopyComponent parbase section"><div class="margin-30-bottom-md text-size-default line-height-default col-xs-12 col-sm-12 "> <span class="text-stratus">Pro Chancellor<br /> REVA University</span> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-4-ten col-lg-4-ten"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive margin-20-bottom-lg " alt="Umesh Raju, Pro Chancellor, REVA University" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_in/www/images/resources/reva-inline-quote-image-umesh-raju.png"/> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-9 col-md-9 col-lg-9"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-20-top-lg margin-20-top-xs column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="headingComponent parbase section"> <h2 id="connecting-student-data-on-one-trusted-platform" class=" avantgarde-m text-stratus text-left avant-garde-demi col-lg-11 margin-30-top-lg margin-10-top-xs margin-10-bottom-lg margin-10-bottom-xs " style="; "> <span class=" header-text "> Connecting student data on one trusted platform </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class="margin-10-top-lg margin-60-right-lg margin-0-right-md text-size-default line-height-32 "> <p>To deliver frictionless experiences, REVA needed an end-to-end view of the student’s journey. This was hard to achieve because student data was scattered across software applications, spreadsheets, and paper-based documents. Manually moving the data across systems increased the risks of data loss, duplication, and manipulation.</p> <p>So, REVA set out to automate its processes and consolidate data in a single source of truth; a platform that could be tailored to the complex and dynamic processes of a higher education institution.</p> <p>“We began looking for an industry-leading student lifecycle management (SLCM) solution,” recalls Bansal, Associate Director, IT. “The platform had to be vendor-agnostic, low-code/ no-code, and easy to adapt. Salesforce ticked all those boxes.”</p> <p>Today, REVA is the first educational institution in India using <a href="https://www.salesforce.com/in/solutions/industries/higher-ed/overview/" target="_blank">Salesforce Education Cloud</a> as a truly end-to-end solution across the student lifecycle.</p> <p>“With Salesforce, we’ve streamlined and digitised the entire student lifecycle, while empowering students, faculty, and parents with all the information they need to thrive,” says Pro Chancellor Raju.</p> <p>The entire student journey, from acquisition to graduation, is now captured in a 360-degree view.</p> <p>“We’ve created intuitive information portals that deliver personalised content to 16,000+ students/ parents and 1,500+ teachers,” says Pro-Chancellor Raju. “Whether it’s a semester timetable, or a student’s academic performance – all data can be accessed at the click of a button.”</p> </div> </div> <div class="headingComponent parbase section"> <h2 id="automating-student-acquisition-and-onboarding-for-maximum-efficiency" class=" avantgarde-m text-stratus text-left avant-garde-demi col-lg-11 margin-40-top-lg margin-10-bottom-lg " style="; "> <span class=" header-text "> Automating student acquisition and onboarding for maximum efficiency </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class="margin-10-top-lg margin-60-right-lg margin-0-right-md margin-30-bottom-lg text-size-default line-height-32 "> <p>To attract prospective students, REVA runs multiple digital and print campaigns. With marketing automation on Salesforce, REVA will be able to roll out campaigns and generate leads faster and smarter, while also improving visibility into campaign performance.</p> <p>When a lead fills in an application form, their data is captured on Salesforce, and enriched throughout their journey at REVA – so, they don’t have to repeatedly provide the same information.</p> <p>A student portal streamlines the end-to-end student acquisition and onboarding process – from entrance exams to verification of educational qualifications, and beyond. New students are automatically emailed information brochures, program guides, class timetables, and more.</p> <p>“Student onboarding has become seamless,” observes Dr. Niraj Singh, Director, Admissions. “We no longer worry about data being lost or duplicated because it’s all captured on one platform.”</p> <p>Soon, the student portal will be integrated with SAP to route student financial data to the finance team and vice versa. Additional integrations with India’s Digi Locker will help verify the student’s past degree certificates and marks cards, faster.</p> <p>“Onboarding 5,000-6,000 students each year used to be time-consuming and resource-intensive,” recalls Dr. Singh. “But with process automation and integration, we expect to save 30-40% on effort across departments, while cutting down admissions time by 50%.”</p> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-0-left-xs column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper xs-min-height-100" style="min-height: 100px; 1,000"> <div class="col text-left col-xs-6 col-sm-4 col-md-4 col-lg-4"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive margin--10-top-lg margin-0-top-md margin-20-top-xs center-img-horizontally " alt="129+ hours saved through sales automation" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_in/www/images/resources/production-reva-up-to-40.png"/> </div> </div> </div> <div class="col text-left col-xs-6 col-sm-8 col-md-8 col-lg-8"><div class="headingComponent parbase section"> <div id="expected-savings-in-onboarding-effort" class=" avantgarde-m text-cirrus text-left avant-garde-demi col-lg-12 margin-100-top-lg margin-60-top-md margin-40-top-sm margin-100-top-xs margin-30-bottom-lg " style="; "> <span class=" header-text "> expected savings in onboarding effort </span> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-0-left-xs column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper xs-min-height-100" style="min-height: 100px; 1,000"> <div class="col text-left col-xs-6 col-sm-4 col-md-4 col-lg-4"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive margin--10-top-lg margin-0-top-md margin-20-top-xs center-img-horizontally " alt="4x increase in volume of sales activities conducted through the CRM" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_in/www/images/resources/production-reva-50-1.png"/> </div> </div> </div> <div class="col text-left col-xs-6 col-sm-8 col-md-8 col-lg-8"><div class="headingComponent parbase section"> <div id="reduction-in-student-admissions-time" class=" avantgarde-m text-cirrus text-left avant-garde-demi col-lg-12 margin-100-top-lg margin-60-top-md margin-40-top-sm margin-100-top-xs margin-30-bottom-lg " style="; "> <span class=" header-text "> reduction in student admissions time </span> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-3 col-md-3 col-lg-3"> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-9 col-md-9 col-lg-9"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-20-top-lg margin-20-top-xs column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="headingComponent parbase section"> <h2 id="helping-students-succeed-with-easy-access-to-information" class=" avantgarde-m text-stratus text-left avant-garde-demi col-lg-11 margin-40-top-lg margin-10-bottom-lg " style="; "> <span class=" header-text "> Helping students succeed with easy access to information. </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class="margin-10-top-lg margin-60-right-lg margin-0-right-md text-size-default line-height-32 "> <p>While studying at REVA, students can also use the portal to find course material, attendance details, exam hall tickets, and more. </p> <p>“The portal serves as an end-to-end student lifecycle management platform,” explains Bansal. “With self-service tools like chatbots and self-help knowledge bases, students can quickly find answers to common questions across their journey.” </p> <p>They can also use a mentoring module to book an appointment with a mentor, and soon, a mental health counsellor too. Both students and parents can view the mentor’s inputs and receive regular notifications about the parameters defined to improve student performance.</p> <p>“We want to give our students a best-in-class experience, while streamlining workflows for better teacher-student engagement,” says Pro-Chancellor Raju.</p> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-3 col-md-3 col-lg-3"> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-9 col-md-9 col-lg-9"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-20-top-lg margin-20-top-xs column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="headingComponent parbase section"> <h2 id="simplifying-teachers-and-parents-lives-with-a-single-source-of-truth" class=" avantgarde-m text-stratus text-left avant-garde-demi col-lg-11 margin-40-top-lg margin-10-bottom-lg " style="; "> <span class=" header-text "> Simplifying teachers’ and parents’ lives with a single source of truth </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class="margin-10-top-lg margin-60-right-lg margin-0-right-md text-size-default line-height-32 "> <p>Through a teacher portal, faculty members can easily upload course data, access semester timetables, submit student assessment reports, critical updates, and more.</p> <p>“Teachers love the portal for its ease of use,” says Dr. Kumar Raja, Associate Professor, CSE. “They can mark student attendance with a simple click and generate related reports with 50% less effort.”</p> <p>The system can also automatically compute the attendance of each student to monitor if they meet the minimum 75% requirement, and send these reports to the Controller of Examinations, and other departments. </p> <p>Parents too have a portal to monitor their children’s academic performance and attendance, as well as pay fees and download a receipt. </p> <p>“No longer do parents have to visit the campus and stand in queues,” says Pro-Chancellor Raju. “Everything they need is available at their fingertips.” </p> <p>At the back end, the finance team can seamlessly track outstanding fees. </p> <p>“Earlier, we had to repeatedly chase students to clear their dues before examinations, so they could get their Hall Tickets on time,” says Dr. Beena G, Controller of Examinations. “But now, automated reminders and alerts have simplified the process for them.” </p> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-0-left-xs column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper xs-min-height-100" style="min-height: 100px; 1,000"> <div class="col text-left col-xs-6 col-sm-4 col-md-4 col-lg-4"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive margin-20-top-xs center-img-horizontally " alt="90%+ reduction in time taken to calculate competitive pricing" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_in/www/images/resources/production-reva-50.png"/> </div> </div> </div> <div class="col text-left col-xs-6 col-sm-8 col-md-8 col-lg-8"><div class="headingComponent parbase section"> <div id="reduction-in-effort-to-generate-attendance-reports" class=" avantgarde-m text-cirrus text-left avant-garde-demi col-lg-12 margin-100-top-lg margin-60-top-md margin-80-top-sm margin-100-top-xs margin-30-bottom-lg " style="; "> <span class=" header-text "> reduction in effort to generate attendance reports </span> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-3 col-md-3 col-lg-3"> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-9 col-md-9 col-lg-9"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-20-top-lg margin-20-top-xs column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="headingComponent parbase section"> <h2 id="improving-university-performance-with-real-time-intelligence" class=" avantgarde-m text-stratus text-left avant-garde-demi col-lg-11 margin-40-top-lg margin-10-bottom-lg " style="; "> <span class=" header-text "> Improving university performance with real-time intelligence </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class="margin-10-top-lg margin-60-right-lg margin-0-right-md margin-40-bottom-lg text-size-default line-height-32 "> <p>Powerful dashboards offer REVA’s leadership team granular intelligence metrics, ranging from the number of student acquisitions, to the academic progress of each student, to the types of courses that aren’t popular and why. Performance metrics can be sliced and diced at the university level, department level, program level, and so on.</p> <p>Now, the REVA ICT team wants to implement <a href="https://www.salesforce.com/in/products/einstein/overview/" target="_blank">Einstein GPT</a> to provide AI-based predictions – such as whether or not a student will achieve the 75% minimum attendance requirement based on their current attendance data. These insights can be used to counsel students, and improve their performance.</p> <p>“With better data transparency at the leadership level, we’re speeding up decision-making, and harnessing opportunities faster,” says Pro Chancellor Raju. “We’re also more aware of the shortcomings, habits, and practices that we need to change to grow into a digitally mature organisation.”</p> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" hidden-xs hidden-sm hidden-md hidden-lg columns-wrapper container-fluid margin-40-right-lg column-container-component"> <div class="bg-rain bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-1 col-md-1 col-lg-1"> </div> <div class="col text-left col-xs-12 col-sm-10 col-md-10 col-lg-10"><div class="headingComponent parbase section"> <div id="with-better-data-transparency-on-salesforce-were-speeding-up-decision-making-and-harnessing-opportunities-faster" class=" avantgarde-m text-stratus text-left avant-garde-demi hidden-xs hidden-sm col-xs-12 col-sm-12 col-md-12 col-lg-12 margin-30-top-lg margin-30-right-xs margin-30-left-xs " style="; "> <span class=" header-text "> “With better data transparency on Salesforce, we’re speeding up decision-making, and harnessing opportunities faster.” </span> </div> </div> <div class="headingComponent parbase section"> <div id="umesh-raju" class=" avantgarde-medium text-stratus text-left avant-garde-demi hidden-xs hidden-sm col-xs-9 col-sm-12 col-lg-11 margin-20-top-lg margin-0-top-xs margin-30-right-xs margin-0-bottom-xs margin-30-left-xs " style="; "> <span class=" header-text "> Umesh Raju </span> </div> </div> <div class="bodyCopyComponent parbase section"><div class="margin-30-right-xs margin-30-bottom-lg margin-30-left-xs hidden-xs hidden-sm text-size-default line-height-default col-lg-12 "> <span class="text-stratus"> Pro Chancellor<br /> REVA University</span> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-1 col-md-1 col-lg-1"> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-3 col-md-3 col-lg-3"> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper bg-center-bottom bg-cover column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="visible-lg"> <div class="columns-wrapper column-container-image lazy bg-center-bottom bg-cover" data-src="//www.salesforce.com/content/dam/web/en_is/www/images/misc/country-companyname-customername-inline-quote-image-2000px.png"> </div> </div> <div class="visible-md"> <div class="columns-wrapper column-container-image lazy bg-center-bottom bg-cover" data-src="//www.salesforce.com/content/dam/web/en_is/www/images/misc/country-companyname-customername-inline-quote-image-2000px.png"> </div> </div> <div class="visible-sm"> <div class="columns-wrapper column-container-image lazy bg-center-bottom bg-cover" data-src="//www.salesforce.com/content/dam/web/en_is/www/images/misc/country-companyname-customername-inline-quote-image-2000px.png"> </div> </div> <div class="visible-xs"> <div class="columns-wrapper column-container-image lazy bg-center-bottom bg-cover" data-src="//www.salesforce.com/content/dam/web/en_is/www/images/misc/country-companyname-customername-inline-quote-image-2000px.png"> </div> </div> <div class="container"> <div class="row columns-wrapper xs-min-height-500" style="min-height: 500px; 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-20-top-lg margin-20-bottom-lg column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper xs-min-height-400" style="min-height: 400px; 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-6-ten col-lg-6-ten"><div class="headingComponent parbase section"> <div id="with-better-data-transparency-on-salesforce-were-speeding-up-decision-making-and-harnessing-opportunities-faster" class=" avantgarde-lgr text-stratus text-left avant-garde-demi col-xs-12 col-sm-12 col-md-12 col-lg-12 margin-30-top-lg margin-10-bottom-lg " style="; "> <span class=" header-text "> “With better data transparency on Salesforce, we’re speeding up decision-making, and harnessing opportunities faster.” </span> </div> </div> <div class="headingComponent parbase section"> <div id="umesh-raju" class=" avantgarde-medium text-stratus text-left avant-garde-demi col-xs-12 col-sm-12 col-lg-12 margin-10-top-lg margin-40-right-lg " style="; "> <span class=" header-text "> Umesh Raju </span> </div> </div> <div class="bodyCopyComponent parbase section"><div class="margin-30-bottom-md text-size-default line-height-default col-xs-12 col-sm-12 "> <span class="text-stratus">Pro Chancellor<br /> REVA University</span> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-4-ten col-lg-4-ten"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive margin-20-bottom-lg " alt="Umesh Raju, Pro Chancellor, REVA University" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_in/www/images/resources/reva-inline-quote-image-umesh-raju.png"/> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-9 col-md-9 col-lg-9"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-20-top-lg margin-20-top-xs column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="headingComponent parbase section"> <h2 id="fast-tracking-digital-transformation" class=" avantgarde-m text-stratus text-left avant-garde-demi col-lg-11 margin-40-top-lg margin-10-bottom-lg " style="; "> <span class=" header-text "> Fast-tracking digital transformation </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class="margin-10-top-lg margin-60-right-lg margin-0-right-md margin-20-bottom-lg text-size-default line-height-32 "> <p>REVA’s digital transformation journey recently won the “Special Award for Digital Resiliency” at the IDC Future Enterprise Awards 2022.</p> <p>Bansal notes that what REVA has achieved through Salesforce wouldn’t have been possible without the help of consulting partners like ePeople Bespoke Consulting Pvt. Ltd., as well as the <a href="https://www.salesforce.com/in/services/overview/" target="_blank">Salesforce Customer Success team</a>.</p> <p>“The Salesforce team provided enormous support and guidance every step of the way,” recounts Bansal. “It speaks volumes about their customer-centricity.”</p> <p>Over the next five years, the university plans to extend its use of Salesforce beyond student lifecycle management into placements, grievance management, and e-learning. Even hostel experiences – from booking meals, to applying for leave – will be streamlined on Salesforce.</p> <p>Meanwhile, REVA sees exciting new opportunities in areas like online education, industry engagement, and adult learning.</p> <p>“Stakeholder needs are constantly changing – so, it’s imperative that we continue to integrate technology into multiple university domains,” says Pro-Chancellor Raju. “This will help REVA grow more agile and innovative, while also delivering more value to stakeholders.”</p> </div> </div> <div class="headingComponent parbase section"> <h3 id="ready-to-reimagine-the-experiences-of-students-faculty-and-parents" class=" avantgarde-m text-stratus text-left avant-garde-demi col-lg-11 margin-40-top-lg margin-10-top-xs margin-10-bottom-lg margin-10-bottom-xs " style="; "> <span class=" header-text "> Ready to reimagine the experiences of students, faculty, and parents? </span> </h3> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-80-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-dark salesforce-sans-regular " data-qe="TRACK_CUSTOMLINK_customer360-get-started" data-content-replacement-close-color="sfdc-swap-button-day" href="https://www.salesforce.com/in/solutions/industries/higher-ed/overview/?d=cta-body-promo" target="_blank"> <span> Learn how Salesforce Education Cloud can help </span> </a> </div> </div> </div></div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-3 col-md-3 col-lg-3"> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" hidden-sm hidden-md hidden-lg columns-wrapper column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="headingComponent parbase section"> <h2 id="share-story" class=" h3 text-stratus text-left salesforce-sans-bold margin-30-top-lg margin-10-bottom-lg " style="; "> <span class=" header-text "> Share Story </span> </h2> </div> <div class="socialMediaSharingComponent section"> <div> <div class="share-icon-row margin-10-bottom-lg"> <div class="share-icon"> <a target="_blank" href="https://www.linkedin.com/cws/share?url=https://www.salesforce.com/in/resources/customer-stories/reva-university/" title="LinkedIn" alt="LinkedIn"> <img data-src="//www.salesforce.com/content/dam/web/global/svg-icons/linkedin-day.svg?version=202511" alt="LinkedIn" class="lazy text-salesforce-gray salesforce-social-icon " src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif"/> </a> </div> <div class="share-icon"> <a target="_blank" href="https://www.facebook.com/sharer/sharer.php?u=https://www.salesforce.com/in/resources/customer-stories/reva-university/" title="Facebook" alt="Facebook"> <img data-src="//www.salesforce.com/content/dam/web/global/svg-icons/facebook-day.svg?version=202511" alt="Facebook" class="lazy text-salesforce-gray salesforce-social-icon " src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif"/> </a> </div> <div class="share-icon"> <a class="twitter" target="_blank" href="https://twitter.com/intent/tweet?url=https://www.salesforce.com/in/resources/customer-stories/reva-university/&text=REVA%20University&via=@salesforce" title="Twitter" alt="Twitter" data-pagetitle="REVA University"> <img data-src="//www.salesforce.com/content/dam/web/global/svg-icons/twitter-day.svg?version=202511" alt="Twitter" class="lazy text-salesforce-gray salesforce-social-icon " src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif"/> </a> </div> </div> </div> </div> <div class="barComponent parbase section"><div class="margin-20-top-lg margin-20-bottom-lg bg-karl-the-fog bar-align-center " style="height:2px;width:100%;"></div> </div> <div class="headingComponent parbase section"> <h2 id="products-used" class=" h3 text-stratus text-left salesforce-sans-bold " style="; "> <span class=" header-text "> Products Used </span> </h2> </div> <div class="barComponent parbase section"><div class="margin-20-top-lg margin-20-bottom-lg bg-karl-the-fog bar-align-center " style="height:2px;width:100%;"></div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin--10-top-lg column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-3 col-md-3 col-lg-3"><div class="headingComponent parbase section"> <div class=" h2 text-night text-center salesforce-sans-regular hidden-xs margin-10-top-lg margin-0-top-sm margin--10-bottom-sm " style="; "> <svg style="background:url('/content/dam/web/global/icons/product/industries-education-day.svg?version=1740107406335') no-repeat;" class="salesforce-icon cloud-icon-all " aria-hidden="true" alt=""> </svg> <span class=" header-text head-text "> </span> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-9 col-md-9 col-lg-9"><div class="buttonCTAComponent parbase section"> <div class="margin-20-top-lg margin-0-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="/in/solutions/industries/higher-ed/overview/"> <span> Education Cloud <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="referenceComponent reference parbase section"><div class="cq-dd-paragraph"><div class="columncontainer_5afa columnContainer parbase"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="headingComponent parbase section"> <h2 id="explore-the-products-that-help-our-customers-grow" class=" avantgarde-lgr text-stratus text-center avant-garde-demi col-xs-12 col-sm-12 col-md-12 col-lg-12 margin-40-top-lg margin-20-bottom-lg " style="; "> <span class=" header-text "> Explore the products that help our customers grow. </span> </h2> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-6-ten col-lg-6-ten"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-20-bottom-lg margin-0-bottom-xs column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-0-bottom-lg bg-default "> <div class="thumbnail-content thumbnail-linked" data-href="https://www.salesforce.com/in/sales/?d=pc1-img-sales"> <a href="https://www.salesforce.com/in/sales/?d=pc1-img-sales" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs"></a> <div class="caption"> <div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive center-img-horizontally " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/products/sales-circle-icon.png"/> </div> </div> <div class="headingComponent parbase section"> <h3 id="sales" class=" avantgarde-medium text-stratus text-center avant-garde-demi product-card-name" style="; " data-equalize="product-card-name"> <a class=" text-stratus " href="https://www.salesforce.com/in/sales/?d=pc1-txt-sales"> <span class=" header-text "> Sales </span> </a> </h3> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="https://www.salesforce.com/in/sales/"></a> </div> </div> </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-0-top-xs margin-10-bottom-lg margin-0-bottom-xs text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " aria-label="Watch Demo of Sales" data-content-replacement-close-color="sfdc-swap-button-day" href="/in/form/demo/demo-sales/?d=pc1-btn-salesdemo" target="_blank"> <span> Watch Demo </span> </a> </div> </div> </div></div> <div class="buttonCTAComponent parbase section"> <div class="margin--10-top-xs text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container hidden-xs hidden-sm hidden-md hidden-lg "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="https://www.salesforce.com/in/products/sales/?d=pc1-txt-salesmore"> <span> LEARN MORE <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-0-bottom-lg bg-default "> <div class="thumbnail-content thumbnail-linked" data-href="https://www.salesforce.com/in/service/?d=pc2-img-service"> <a href="https://www.salesforce.com/in/service/?d=pc2-img-service" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs"></a> <div class="caption"> <div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive center-img-horizontally " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/products/service-circle-icon.png"/> </div> </div> <div class="headingComponent parbase section"> <h3 id="service" class=" avantgarde-medium text-stratus text-center avant-garde-demi product-card-name" style="; " data-equalize="product-card-name"> <a class=" text-stratus " href="https://www.salesforce.com/in/service/?d=pc2-txt-service"> <span class=" header-text "> Service </span> </a> </h3> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="https://www.salesforce.com/in/service/"></a> </div> </div> </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-0-top-xs margin-10-bottom-lg margin-0-bottom-xs text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " aria-label="Watch Demo of Service" data-content-replacement-close-color="sfdc-swap-button-day" href="/in/form/demo/crm-service-demos/?d=pc2-btn-servdemo" target="_blank"> <span> Watch Demo </span> </a> </div> </div> </div></div> <div class="buttonCTAComponent parbase section"> <div class="margin--10-top-xs text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container hidden-xs hidden-sm hidden-md hidden-lg "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="https://www.salesforce.com/in/products/service/?d=pc2-txt-servmore"> <span> LEARN MORE <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-0-bottom-lg bg-default "> <div class="thumbnail-content thumbnail-linked" data-href="https://www.salesforce.com/in/marketing/?d=pc3-img-marketing"> <a href="https://www.salesforce.com/in/marketing/?d=pc3-img-marketing" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs"></a> <div class="caption"> <div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive center-img-horizontally " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/products/marketing-circle-icon.png"/> </div> </div> <div class="headingComponent parbase section"> <h3 id="marketing" class=" avantgarde-medium text-stratus text-center avant-garde-demi product-card-name" style="; " data-equalize="product-card-name"> <a class=" text-stratus " href="https://www.salesforce.com/in/marketing/?d=pc3-txt-marketing"> <span class=" header-text "> Marketing </span> </a> </h3> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="https://www.salesforce.com/in/marketing/"></a> </div> </div> </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-10-bottom-lg text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " aria-label="Watch Demo of Marketing" data-content-replacement-close-color="sfdc-swap-button-day" href="/in/form/demo/crm-marketing-demo/?d=pc3-btn-mktgdemo" target="_blank"> <span> Watch Demo </span> </a> </div> </div> </div></div> <div class="buttonCTAComponent parbase section"> <div class=" text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container hidden-xs hidden-sm hidden-md hidden-lg "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="https://www.salesforce.com/in/products/marketing/?d=pc3-txt-mktgmore"> <span> LEARN MORE <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-4-ten col-lg-4-ten"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" hidden-sm columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-6 col-md-6 col-lg-6"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-0-bottom-lg bg-default "> <div class="thumbnail-content thumbnail-linked" data-href="https://www.salesforce.com/in/platform/?d=pc4-img-platform"> <a href="https://www.salesforce.com/in/platform/?d=pc4-img-platform" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs"></a> <div class="caption"> <div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive center-img-horizontally " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/products/platform-circle-icon.png"/> </div> </div> <div class="headingComponent parbase section"> <h3 id="platform" class=" avantgarde-medium text-stratus text-center avant-garde-demi product-card-name" style="; " data-equalize="product-card-name"> <a class=" text-stratus " href="https://www.salesforce.com/in/platform/?d=pc4-txt-platform"> <span class=" header-text "> Platform </span> </a> </h3> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="https://www.salesforce.com/in/platform/"></a> </div> </div> </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-10-bottom-lg text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " aria-label="Watch Demo of Platform" data-content-replacement-close-color="sfdc-swap-button-day" href="/in/form/demo/platform-overview/?d=pc4-btn-platdemo" target="_blank"> <span> Watch Demo </span> </a> </div> </div> </div></div> <div class="buttonCTAComponent parbase section"> <div class="margin--10-top-xs text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container hidden-xs hidden-sm hidden-md hidden-lg "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="/in/products/platform/overview/?d=pc4-txt-platmore"> <span> LEARN MORE <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> <div class="col text-left col-xs-12 col-sm-6 col-md-6 col-lg-6"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-0-bottom-lg bg-default "> <div class="thumbnail-content thumbnail-linked" data-href="/in/products/experience-cloud/overview/?d=pc5-img-expcloud"> <a href="/in/products/experience-cloud/overview/?d=pc5-img-expcloud" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs"></a> <div class="caption"> <div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive center-img-horizontally " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_au/www/images/products/icons/experience-circle-icon.png"/> </div> </div> <div class="headingComponent parbase section"> <h3 id="experience" class=" avantgarde-medium text-stratus text-center avant-garde-demi product-card-name" style="; " data-equalize="product-card-name"> <a class=" text-stratus " href="/in/products/experience-cloud/overview/?d=pc5-txt-expcloud"> <span class=" header-text "> Experience </span> </a> </h3> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/in/products/experience-cloud/overview/"></a> </div> </div> </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-0-top-xs margin-10-bottom-lg margin-0-bottom-xs text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " aria-label="Watch Demo of Experience" data-content-replacement-close-color="sfdc-swap-button-day" href="/in/form/demo/experience-cloud/?d=pc5-btn-expclouddemo" target="_blank"> <span> Watch Demo </span> </a> </div> </div> </div></div> <div class="buttonCTAComponent parbase section"> <div class=" text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container hidden-xs hidden-sm hidden-md hidden-lg "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="/in/products/experience-cloud/overview/?d=pc5-txt-expcloudmore"> <span> LEARN MORE <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> </div> <div class="row"> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" hidden-xs hidden-md hidden-lg columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-0-bottom-lg bg-default "> <div class="thumbnail-content thumbnail-linked" data-href="https://www.salesforce.com/in/platform/?d=pc4-img-platform"> <a href="https://www.salesforce.com/in/platform/?d=pc4-img-platform" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs"></a> <div class="caption"> <div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive center-img-horizontally " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/products/platform-circle-icon.png"/> </div> </div> <div class="headingComponent parbase section"> <h3 id="platform" class=" avantgarde-medium text-stratus text-center avant-garde-demi product-card-name" style="; " data-equalize="product-card-name"> <a class=" text-stratus " href="https://www.salesforce.com/in/platform/?d=pc4-txt-platform"> <span class=" header-text "> Platform </span> </a> </h3> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-10-bottom-lg text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " aria-label="Watch Demo of Platform" data-content-replacement-close-color="sfdc-swap-button-day" href="/in/form/demo/platform-overview/?d=pc4-btn-platdemo" target="_blank"> <span> Watch Demo </span> </a> </div> </div> </div></div> <div class="buttonCTAComponent parbase section"> <div class=" text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container hidden-xs hidden-sm hidden-md hidden-lg "> <a class="btn btn-lg simple-link 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href="/in/form/demo/experience-cloud/?d=pc5-btn-expclouddemo" target="_blank"> <span> Watch Demo </span> </a> </div> </div> </div></div> <div class="buttonCTAComponent parbase section"> <div class=" text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container hidden-xs hidden-sm hidden-md hidden-lg "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="/in/products/experience-cloud/overview/?d=pc5-txt-expcloudmore"> <span> LEARN MORE <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/in/products/experience-cloud/overview/"></a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-0-bottom-lg bg-snow prod2 " data-equalize="prod2"> <div class="thumbnail-content "> <a class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs"></a> <div class="caption"> <div class="headingComponent parbase section"> <h2 id="want-to-check-out-everything-salesforce-offers" class=" h4gn text-stratus text-center salesforce-sans-bold margin-80-top-lg product-card-name" style="; " data-equalize="product-card-name"> <a class=" text-stratus " href="/in/products/commerce-cloud/overview/?d=pc5-txt-commerce"> <span class=" header-text "> Want to check out everything Salesforce offers? </span> </a> </h2> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-10-bottom-lg text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-neutral-snow salesforce-sans-regular " data-content-replacement-close-color="sfdc-swap-button-day" href="https://www.salesforce.com/in/products/?d=pb1-txt-prdoview"> <span> See all 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col-lg-5"><div class="bodyCopyComponent parbase section"><div class=" hidden-xs hidden-sm text-size-default line-height-default "> <div style="text-align: right;" class="headingComponent parbase section"><h3 id="want-to-check-out-everything-salesforce-offers" class="h4 text-stratus text-left salesforce-sans-regular" style="float: right;padding-right: 20.0px;"><img class="img-responsive header-image-float" src="//www.salesforce.com/content/dam/web/en_au/www/images/home/hp-img-ico-bird.png" alt=""/> <span class="header-text head-text header-text-line" style="padding-top: 10.0px;"><br /> Want to check out everything Salesforce offers?</span></h3> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-5 col-md-5 col-lg-5"><div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-10-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-neutral-snow salesforce-sans-regular " data-content-replacement-close-color="sfdc-swap-button-day" href="https://www.salesforce.com/in/products/?d=pb1-txt-prdoview"> <span> See all our products </span> </a> </div> </div> </div></div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-1 col-md-1 col-lg-1"> </div> </div> <div class="row"> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" hidden-sm hidden-md hidden-lg columns-wrapper container-fluid margin-40-top-lg margin-40-bottom-lg column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-8 col-lg-8"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="headingComponent parbase section"> <h3 id="want-to-check-out-everything-salesforce-offers" class=" h4gn text-stratus text-center salesforce-sans-bold " style="; "> <span class=" header-text "> Want to check out everything Salesforce offers? </span> </h3> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-4 col-lg-4"><div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-10-bottom-lg text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-neutral-snow salesforce-sans-regular " data-content-replacement-close-color="sfdc-swap-button-day" href="https://www.salesforce.com/in/products/?d=pb1-txt-prdoview"> <span> See all our products </span> </a> </div> </div> </div></div> </div> </div> <div class="row"> </div> </div> </div> <div class="spacerComponent parbase section"><div class="spacer hidden-xs hidden-sm" style="height:40px;"></div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="headingComponent parbase section"> <h2 id="more-resources" class=" avantgarde-l text-stratus text-left avant-garde-demi margin-80-top-lg margin-30-top-xs margin-20-bottom-lg margin-10-bottom-xs " style="; "> <span class=" header-text "> More Resources </span> </h2> </div> <div class="filteredCardsComponent section"> <div class="row columns-wrapper margin-40-top-lg margin-20-top-xs margin-60-bottom-lg filters-grid" id="contentwwweninhomeresourcescustomerstoriesrevauniversitymainparcolumncontainer1953067007column1parfilteredcardscompone" data-enablefragment="false"> <div class="event-pages-data"> <div class="col-xs-12 col-sm-12 col-md-12 col-lg-12 filters-grid-container"> <div class="filters-results-container"> <section role="region" aria-label="Filter Results"> <div class="col-xs-12 col-sm-12 col-md-6 col-lg-4 filters-grid-card" itemindex="0"><div class="page basicpage"><div class="cardComponent flip-container bg-snow thumbnail"> <div class="flipper flipper-on"> <div class="front has-footer bg-snow" data-href="/in/resources/customer-stories/jsw-steel/" tabindex="0"> <a href="/in/resources/customer-stories/jsw-steel/" class="hidden-lg hidden-md hidden-sm hidden-xs"></a> <div class="graphic"> <a href="/in/resources/customer-stories/jsw-steel/" class=" image-link"> <img class=" img-responsive " alt="JSW Steel forges positive and profitable customer relationships using Salesforce" src="//www.salesforce.com/content/dam/web/en_in/www/images/customers/jsw-steel-image-v2.jpg" data-src="//www.salesforce.com/content/dam/web/en_in/www/images/customers/jsw-steel-image-v2.jpg"/> </a> </div> <div class="caption"> <div class="card-large-heading"> <h4 id="jsw-steel-forges-positive-and-profitable-customer-relationships-using-salesforce" class=" h3 text-cirrus text-left salesforce-sans-light " style="; "> <span class=" header-text "> JSW Steel forges positive and profitable customer relationships using Salesforce </span> </h4> </div> <div><div class="margin-20-top-lg margin-20-bottom-lg bg-haze bar-align-left " style="height:1px;width:33%;"></div> </div> </div> <div class="card-logo"> <div class="img-responsive"> <div class=" image-link"> <img class=" img-responsive " alt="" src="//www.salesforce.com/content/dam/web/en_in/www/images/customers/jsw-steel-smalllogo.png" data-src="//www.salesforce.com/content/dam/web/en_in/www/images/customers/jsw-steel-smalllogo.png"/> </div> </div> </div> </div> <div class="back has-footer bg-mist" tabindex="0"> <div class="caption"> <div><div class="margin-10-top-lg text-size-default "> JSW Steel is delighting customers with efficient sales, personalised experiences, and a comprehensive customer self-service portal </div> </div> <div><div class="buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="/in/resources/customer-stories/jsw-steel/"> <span> SEE THE STORY <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div> </div> </div> </div> <footer class="card-footer"> <div><div class="socialMediaSharingComponent"> <div> <div class="share-icon-row "> <div class="share-icon"> <a target="_blank" href="https://www.linkedin.com/cws/share?url=https://www.salesforce.com/in//customer-success-stories/jsw-steel.card-top" title="LinkedIn" alt="LinkedIn"> <img data-src="//www.salesforce.com/content/dam/web/global/svg-icons/linkedin-day.svg?version=202511" alt="LinkedIn" class="lazy text-salesforce-gray salesforce-social-icon " src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif"/> </a> </div> <div class="share-icon"> <a target="_blank" href="https://www.facebook.com/sharer/sharer.php?u=https://www.salesforce.com/in//customer-success-stories/jsw-steel.card-top" title="Facebook" alt="Facebook"> <img data-src="//www.salesforce.com/content/dam/web/global/svg-icons/facebook-day.svg?version=202511" alt="Facebook" class="lazy text-salesforce-gray salesforce-social-icon " src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif"/> </a> </div> <div class="share-icon"> <a class="twitter" target="_blank" href="https://twitter.com/intent/tweet?url=https://www.salesforce.com/in//customer-success-stories/jsw-steel.card-top&text=REVA%20University&via=@salesforce" title="Twitter" alt="Twitter" data-pagetitle="REVA University"> <img data-src="//www.salesforce.com/content/dam/web/global/svg-icons/twitter-day.svg?version=202511" alt="Twitter" class="lazy text-salesforce-gray salesforce-social-icon " src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif"/> </a> </div> </div> </div> </div></div> <div class="card-footer"> <div class="tags uppercase"> <nobr>Service Cloud ,</nobr> <nobr>Enterprise,</nobr> <nobr>B2B,</nobr> <nobr>Sales Cloud</nobr> </div> </div> </footer> </div> </div> </div> <div class="col-xs-12 col-sm-12 col-md-6 col-lg-4 filters-grid-card" itemindex="1"><div class="page basicpage"><div class="cardComponent flip-container bg-snow thumbnail"> <div class="flipper flipper-on"> <div class="front has-footer bg-snow" data-href="/in/resources/customer-stories/godrej-and-boyce/" tabindex="0"> <a href="/in/resources/customer-stories/godrej-and-boyce/" class="hidden-lg hidden-md hidden-sm hidden-xs"></a> <div class="graphic"> <a href="/in/resources/customer-stories/godrej-and-boyce/" class=" image-link"> <img class=" img-responsive " alt="Godrej & Boyce lifts customer experience to new heights with Salesforce" src="//www.salesforce.com/content/dam/web/en_in/www/images/customers/godrejandboyce-image.jpg" data-src="//www.salesforce.com/content/dam/web/en_in/www/images/customers/godrejandboyce-image.jpg"/> </a> </div> <div class="caption"> <div class="card-large-heading"> <h4 id="godrej-boyce-lifts-customer-experience-to-new-heights-with-salesforce" class=" h3 text-cirrus text-left salesforce-sans-light " style="; "> <span class=" header-text "> Godrej & Boyce lifts customer experience to new heights with Salesforce </span> </h4> </div> <div><div class="margin-20-top-lg margin-20-bottom-lg bg-haze bar-align-left " style="height:1px;width:33%;"></div> </div> </div> <div class="card-logo"> <div class="img-responsive"> <div class=" image-link"> <img class=" img-responsive " alt="" src="//www.salesforce.com/content/dam/web/en_in/www/images/customers/godrejandboyce-smalllogo.png" data-src="//www.salesforce.com/content/dam/web/en_in/www/images/customers/godrejandboyce-smalllogo.png"/> </div> </div> </div> </div> <div class="back has-footer bg-mist" tabindex="0"> <div class="caption"> <div><div class="margin-10-top-lg text-size-default "> Discover how a holistic customer view and streamlined processes are helping Godrej Material Handling anticipate customer needs better, and deliver exceptional experiences. </div> </div> <div><div class="buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="/in/resources/customer-stories/godrej-and-boyce/"> <span> SEE THE STORY <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div> </div> </div> </div> <footer class="card-footer"> <div><div 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