Support Tools Catalog

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src="/etc/designs/cdc/dmr/libs/log.min.js"></script> <script src="/etc/designs/cdc/dmr/libs/metrics.min.js"></script>  <style> div.margin { margin-left: 1%; } td { padding-bottom: 18px; } </style> <div class="margin"> <p>Some Support tools below open in a new window. Tools marked with a lock icon (<img src="https://www.cisco.com/c/dam/en/us/support/web/images/lock-light.png">) require you to log in. </p> <h3 style="margin: 15px 0 0 0;">Personalization Tools</h3> <hr> <table border="none"> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://cway.cisco.com/mynotifications" target="_blank">My Notifications</a> <img src="https://www.cisco.com/c/dam/en/us/support/web/images/lock-light.png"></td> <td width="25px"> </td> <td width="800px">Create customized notification alerts sent to you via email or RSS feed on critical product support subjects including: Security Advisories, Field Notices, End of Sale/Support Announcements, Software Updates, and Known Bugs.</td> </tr> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://cway.cisco.com/mydevices/devices" target="_blank">My Devices</a> <img src="https://www.cisco.com/c/dam/en/us/support/web/images/lock-light.png"></td> <td width="25px"> </td> <td width="800px">Build and manage lists of your devices – down to serial number level, drilling down for contract, EoX lifecycle details and support links. Contract Details (number, type, expiry, installed-at address) are shown only to users associated to the contract.</td> </tr> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://www.cisco.com/c/en/us/support/saved/index.html">My Saved Content</a> <img src="https://www.cisco.com/c/dam/en/us/support/web/images/lock-light.png"></td> <td width="25px"> </td> <td width="800px">View and manage your saved Cisco documents, alerts, and other support content for quick access and future reference. </td> </tr> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://cway.cisco.com/sncheck/" target="_blank">Device Coverage Checker</a> <img src="https://www.cisco.com/c/dam/en/us/support/web/images/lock-light.png"></td> <td width="25px"> </td> <td width="800px">Check Cisco service contract coverage for a device or group of devices. Input a serial number to see results, or upload a .csv file of serial numbers for bulk report.</td> </tr> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://software.cisco.com/software/swift/lrp/#/pak" target="_blank">Product License Registration</a> <img src="https://www.cisco.com/c/dam/en/us/support/web/images/lock-light.png"></td> <td width="25px"> </td> <td width="800px">Register your Product Authorization Key (PAK) or Software Serial Number or select from a list of your product licenses to manage (Resend, Download, Rehost, RMA and more).</td> </tr> </table> <br /> <h3 style="margin: 15px 0 0 0;">Troubleshooting Tools</h3> <hr> <table border="none"> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://bst.cisco.com/bugsearch/?referring_site=shp" target="_blank">Bug Search Tool</a> <img src="https://www.cisco.com/c/dam/en/us/support/web/images/lock-light.png"></td> <td width="25px"> </td> <td width="800px">Research and troubleshooting related to software bugs.</td> </tr> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://cway.cisco.com/cli/" target="_blank">Cisco CLI Analyzer</a> <img src="https://www.cisco.com/c/dam/en/us/support/web/images/lock-light.png"></td> <td width="25px"> </td> <td width="800px">Troubleshoot and check the overall health of your Cisco-supported software with this smart SSH client that uses integrated TAC tools and knowledge. Supports ASA, IOS/IOS-XE/IOS-XR, UCS, NX-OS, DNAC, and more.</td> </tr> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://logadvisor.cisco.com/logadvisor/" target="_blank">Log Advisor</a> <img src="https://www.cisco.com/c/dam/en/us/support/web/images/lock-light.png"></td> <td width="25px"> </td> <td width="800px">Log Advisor takes a scenario-based approach to guide you to the relevant step-by-step action plan and available tools for a given issue.</td> </tr> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://cway.cisco.com/capture-gen-analyzer/" target="_blank">Packet Capture Config Generator and Analyzer</a> <img src="https://www.cisco.com/c/dam/en/us/support/web/images/lock-light.png"></td> <td width="25px"> </td> <td width="800px">This tool is designed to aid in collection and analysis of network packet captures taken on IOS, IOS-XE and ASA devices.</td> </tr> </table> <br /> <h3 style="margin: 15px 0 0 0;">Networking Software Tools</h3> <hr> <table border="none"> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://software.cisco.com/research/home" target="_blank">Software Research</a> </td> <td width="25px"> </td> <td width="800px">View Cisco suggested software for supported products. In addition to the new filtering capabilities you are now provided Cisco software suggestions that are based on software quality, stability, and longevity.</td> </tr> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://cfnng.cisco.com/" target="_blank">Cisco Feature Navigator</a> </td> <td width="25px"> </td> <td width="800px">Quickly find the right Cisco IOS, IOS XE, IOS XR and CatOS software release for the features you want to run on your network.</td> </tr> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://sec.cloudapps.cisco.com/security/center/softwarechecker.x" target="_blank">Cisco Software Checker</a> </td> <td width="25px"> </td> <td width="800px">Search for Cisco Security Advisories that apply to specific Cisco IOS, IOS XE, NX-OS and NX-OS in ACI Mode software releases.</td> </tr> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://cway.cisco.com/tools/dslt/" target="_blank">Diagnostic Signatures Lookup Tool</a> <img src="https://www.cisco.com/c/dam/en/us/support/web/images/lock-light.png"></td> <td width="25px"> </td> <td width="800px">Identifies Smart Call Home Diagnostic Signatures (DS) to automate debug enablement and data collection for a given type of UC-related problem.</td> </tr> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://cfnng.cisco.com/mibs" target="_blank">MIB Locator</a> </td> <td width="25px"> </td> <td width="800px">Manage IOS Software-based devices in a network with Management Information Base (MIB) Locator, a collection of objects in a virtual database (part of Cisco Feature Navigator).</td> </tr> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://snmp.cloudapps.cisco.com/Support/SNMP/do/BrowseOID.do" target="_blank">SNMP Object Navigator</a> <img src="https://www.cisco.com/c/dam/en/us/support/web/images/lock-light.png"></td> <td width="25px"> </td> <td width="800px">SNMP Object Navigator can help you locate MIBs, understand how a MIB works, and give you instructions on how to use these MIBs.</td> </tr> </table> <br /> <h3 style="margin: 15px 0 0 0;">Voice and Collaboration Tools</h3> <hr> <table border="none"> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://cway.cisco.com/csa-new" target="_blank">Collaboration Solutions Analyzer</a> <img src="https://www.cisco.com/c/dam/en/us/support/web/images/lock-light.png"></td> <td width="25px"> </td> <td width="800px">Simplifies the most complex diagnostics data from various Collaboration products through visualization, automated analysis and configuration validation, assisting you in the daily operations of your Collaboration infrastructure.</td> </tr> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://cway.cisco.com/tools/msdlt/" target="_blank">Multi-Service Voice Debug Tool</a> <img src="https://www.cisco.com/c/dam/en/us/support/web/images/lock-light.png"></td> <td width="25px"> </td> <td width="800px">Provides the most useful debug and show commands used to resolve a given type of voice-related problem.</td> </tr> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://cway.cisco.com/vc-calculator/" target="_blank">Voice Codec Bandwidth Calculator</a> <img src="https://www.cisco.com/c/dam/en/us/support/web/images/lock-light.png"></td> <td width="25px"> </td> <td width="800px">Calculate the bandwidth required for packet voice calls when designing and troubleshooting packet voice networks for optimal voice quality.</td> </tr> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://tp-tools-web01.cisco.com/interop/" target="_blank">Cisco TelePresence Interoperability</a> </td> <td width="25px"> </td> <td width="800px">Indexes the software releases that were tested for interoperability with legacy Cisco TelePresence products.</td> </tr> </table> <br /> <h3 style="margin: 15px 0 0 0;">Wireless Tools</h3> <hr> <table border="none"> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://cway.cisco.com/wireless-config-analyzer/" target="_blank">Wireless Config Analyzer</a> <img src="https://www.cisco.com/c/dam/en/us/support/web/images/lock-light.png"></td> <td width="25px"> </td> <td width="800px">A cloud port of the Wireless LAN Config Analyzer (WLCCA) Windows application, applies 120 automated config checks to quickly evaluate wireless problems from AireOS controllers.</td> </tr> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://cway.cisco.com/wlc-config-converter/" target="_blank">WLC Config Converter</a> <img src="https://www.cisco.com/c/dam/en/us/support/web/images/lock-light.png"></td> <td width="25px"> </td> <td width="800px">Provides config migration between various wireless platforms, such as AireOS-IOS-XE conversion and AireOS-AireOS (5520/8540) conversion.</td> </tr> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://cway.cisco.com/wireless-debug-analyzer/" target="_blank">Wireless Debug Analyzer</a> <img src="https://www.cisco.com/c/dam/en/us/support/web/images/lock-light.png"></td> <td width="25px"> </td> <td width="800px">Parse debug log files for AireOS and Cat9800 Wireless LAN Controllers, making it easier to troubleshoot issues with wireless client association, authentication, roaming or connectivity issues. </td> </tr> </table> <br /> <h3 style="margin: 15px 0 0 0;">Calculators</h3> <hr> <table border="none"> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://cpc.cloudapps.cisco.com/cpc/" target="_blank">Cisco Power Calculator</a> <img src="https://www.cisco.com/c/dam/en/us/support/web/images/lock-light.png"></td> <td width="25px"> </td> <td width="800px">Calculates power supply requirements for a specific PoE configuration, showing output current, output power, and system heat dissipation for Nexus 7000 and certain legacy Cisco Catalyst Series switches.</td> </tr> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://dsp-calc.cisco.com/" target="_blank">DSP Calculator</a> <img src="https://www.cisco.com/c/dam/en/us/support/web/images/lock-light.png"> </td> <td width="25px"> </td> <td width="800px">Estimates digital signal processor (DSP) resources needed for Voice Over IP (VoIP) calls on integrated service routers</td> </tr> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://ucspowercalculator.cisco.com/" target="_blank">Cisco UCS Power Calculator</a> </td> <td width="25px"> </td> <td width="800px">Calculates power estimates for all supported UCS B-Series Blade servers and C-Series Rack-Mount servers.</td> </tr> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://ucsszr.cloudapps.cisco.com/ucsappsizer/" target="_blank">UCS Sizing Tool</a> <img src="https://www.cisco.com/c/dam/en/us/support/web/images/lock-light.png"></td> <td width="25px"> </td> <td width="800px">Determine optimal UCS hardware configurations for enterprise applications (e.g.: VDI-VSI, Hadoop, Splunk, SAP, SAP-HANA, Oracle, MS Exchange, MS SQLServer).</td> </tr> </table> <br /> <h3 style="margin: 15px 0 0 0;">Downloadable Tools</h3> <hr> <table border="none"> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://radkit.cisco.com/" target="_blank">RADKit</a></td> <td width="25px"> </td> <td width="800px">Cisco RADKit (Cisco Remote Automation Development Kit) is a network-wide orchestrator. Experience a radical new way of addressing your equipment, boost your Cisco Services, and expand your capabilities.</td> </tr> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://www.cisco.com/c/en/us/products/security/secure-firewall-migration-tool/index.html" target="_blank">Secure Firewall Migration Tool</a></td> <td width="25px"> </td> <td width="800px">Enables migration of your firewall configurations to the Cisco Secure Firewall Threat Defense. You can convert configurations from any Cisco ASA or Firewall Device Manager (FDM), plus third-party firewalls Check Point, Palo Alto Networks, and Fortinet.</td> </tr> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://github.com/CiscoDevNet/sure" target="_blank">AURA-SDWAN (SURE) SDWAN Upgrade</a> (via GitHub)</td> <td width="25px"> </td> <td width="800px">Cisco AURA-SDWAN (SURE) performs a total of 32 checks at different levels of the SDWAN overlay, preventing potential failures and recommending corrective actions for a seamless upgrade experience. The tool safely retrieves read-only data using GET API Calls and show/shell commands.</td> </tr> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://www.cisco.com/c/en/us/support/docs/wireless/catalyst-9800-series-wireless-controllers/221866-cisco-support-assistant-extension.html" target="_blank">Cisco Support Assistant Extension</a> (Overview)</td> <td width="25px"> </td> <td width="800px">The CSAE is the first Cisco Secure Development Lifecycle (CSDL)-approved extension publically available in the <a href="https://chromewebstore.google.com/detail/cisco-support-assistant-e/pbdfkndpibcnljjbdlngfobmakglflak?hl=en&authuser=0" target="_blank">Google Chrome store</a>. CSAE brings Cisco Support closer by extending Cisco Technical Assistance Center (TAC) intellectual capital directly inside the Cisco product portals to create a frictionless self-support experience.</td> </tr> </table> <br /> <h3 style="margin: 15px 0 0 0;">Virtual Assistants</h3> <hr> <table border="none"> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://supportassistant.cisco.com/" target="_blank">Cisco Support Assistant</a> <img src="https://www.cisco.com/c/dam/en/us/support/web/images/lock-light.png"></td> <td width="25px"> </td> <td width="800px">Quickly initiate a live chat with your TAC personal assistant to get help with status updates, RMA, BEMS, and bug troubleshooting of existing TAC cases.</td> </tr> </table> <br /> <h3 style="margin: 15px 0 0 0;">Reference Tools</h3> <hr> <table border="none"> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://cae-cnc-prd.cisco.com/pdtcnc/#/" target="_blank">Product Approval Status</a> <img src="https://www.cisco.com/c/dam/en/us/support/web/images/lock-light.png"></td> <td width="25px"> </td> <td width="800px">A repository of information regarding the homologation status for given Cisco products in certain countries.</td> </tr> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="http://www.cisco-servicefinder.com/ServiceFinder.aspx" target="_blank">Service Finder</a></td> <td width="25px"> </td> <td width="800px">Find available services for products based on valid Cisco Product Identification codes (PIDs), product description fields, and product families. </td> </tr> <tr colspan="4"> <td width="15px"> </td> <td width="300px"><a href="https://connectthedots.cisco.com/connectdots/serviceWarrantyFinderRequest?fl=sf#." target="_blank">Warranty Finder</a></td> <td width="25px"> </td> <td width="800px">Find warranty information for products based on valid Cisco Product Identification codes (PIDs), product description fields, and product families.</td> </tr> </table> <br /> <br /> <h3 style="margin: 15px 0 0 0;">Other Helpful Support Links</h3> <hr> <div><ul> <li>   <a href="https://www.cisco.com/c/en/us/support/index.html">Cisco.com Support Home</a></li> <li>   <a href="https://mycase.cloudapps.cisco.com/case" target="_blank">Support Case Manager</a> <img src="https://www.cisco.com/c/dam/en/us/support/web/images/lock-light.png"></li> <li>   <a href="https://www.cisco.com/c/en/us/support/returns/returns-portal.html">Returns Portal</a></li> <li>   <a href="https://www.cisco.com/c/en/us/support/all-products.html">Product Support</a></li> <li>   <a href="https://software.cisco.com/download/home" target="_blank">Software Downloads</a> </li> <li>   <a href="https://www.cisco.com/c/en/us/support/licensing/licensing-support.html">Licensing Support</a></li> <li>   <a href="https://community.cisco.com/t5/technology-and-support/ct-p/technology-support" target="_blank">Cisco Community</a></li> <li>   <a href="https://developer.cisco.com/site/support/" target="_blank">Cisco DevNet Developer Support</a></li> <li> </li> <li>   See also: </li> <li>   <a href="https://www.cisco.com/c/en/us/partners/tools.html" target="_blank">Cisco Partner and Distributor Tools</a> <img src="https://www.cisco.com/c/dam/en/us/support/web/images/lock-light.png"></li> <li>   <a href="https://www.cisco.com/c/en/us/support/web/retired-tools.html">Retired and Decommissioned Cisco Tools</a> </li> </ul></div> <br /> <br /> <a href="javascript:void(0);" onclick="window.open('https://ciscocx.qualtrics.com/jfe/form/SV_2gAQDPastWsR6ke?Ref=' + location.href + '&resize=false', 'feedback', 'width=650, height=460, scrollbars=1, menubar=1, resizable=1'); return false;"><img id="rr_feedback_img" title="Feedback" src="//www.cisco.com/c/dam/cdc/i/Feedback_OceanBlue.png" alt="Feedback"> Feedback</a> </div> </div> </div> </div> <script type="module" src="/site/web-components/us/en/cdc-footer.js"></script> <cdc-footer></cdc-footer> <script type="text/javascript"> if(document.querySelector('#privacy-manager')!=null){ document.querySelector('#privacy-manager').href='#cookies'; } </script> <div id="fw-overlay"></div> <script src="/etc/designs/cdc/clientlibs/responsive/js/responsive.min.js"></script> <script src="/etc/designs/cdc/fw/m/res_marketing_metrics_rules.js" type="text/javascript"></script>  <noscript><img src="//cisco.112.2o7.net/b/ss/cisco-mobile/5/12345" width="2" height="2" border="0" alt=""/></noscript> </body> </html>

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