Adobe - Adobe software activation

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href="/web/20120412211637/http://www.adobe.com/" id="shHome" class="SiteHeaderHome">Adobe</a> <div class="SiteHeaderBar" id="shBar"> <div class="SiteHeaderDropdownLink SiteHeaderBarItem SiteHeaderBarItemFirst" id="shProducts"> <a href="/web/20120412211637/http://www.adobe.com/products/catalog.html" id="shProductsLink" class="SiteHeaderBarLink">Products</a> <div class="SiteHeaderDropPanel" id="ProductsPanel"> <div class="SiteHeaderPanelRow SiteHeaderPanelLink" id="shProducts3"> <span class="SiteHeaderPanelHeader"><a href="/web/20120412211637/http://www.adobe.com/products/acrobat.html?promoid=JOLIR">Acrobat</a></span> </div> <div class="SiteHeaderPanelRow SiteHeaderPanelLink" id="shProducts9"> <span class="SiteHeaderPanelHeader"><a href="/web/20120412211637/http://www.adobe.com/products/creativecloud.html?promoid=JQPEQ">Creative Cloud</a></span> </div> <div class="SiteHeaderPanelRow SiteHeaderPanelLink" id="shProducts1"> <span class="SiteHeaderPanelHeader"><a href="/web/20120412211637/http://www.adobe.com/products/creativesuite.html?promoid=JOLIS">Creative Suite</a></span> </div> <div class="SiteHeaderPanelRow SiteHeaderPanelLink" id="shProducts5"> <span class="SiteHeaderPanelHeader"><a href="/web/20120412211637/http://www.adobe.com/marketing/?promoid=JOLIT">Digital Marketing Suite</a></span> </div> <div class="SiteHeaderPanelRow SiteHeaderPanelLink" id="shProducts7"> <span class="SiteHeaderPanelHeader"><a href="/web/20120412211637/http://www.adobe.com/products/digital-publishing-suite-family.html?promoid=JOLIU">Digital Publishing Suite</a></span> </div> <div class="SiteHeaderPanelRow SiteHeaderPanelLink" id="shProducts6"> <span class="SiteHeaderPanelHeader"><a href="/web/20120412211637/http://www.adobe.com/products/elements-family.html?promoid=JOLIV">Elements</a></span> </div> <div class="SiteHeaderPanelRow SiteHeaderPanelLink" id="shProducts2"> <span class="SiteHeaderPanelHeader"><a href="/web/20120412211637/http://www.adobe.com/products/photoshopfamily.html?promoid=JOLIW">Photoshop</a></span> </div> <div class="SiteHeaderPanelRow SiteHeaderPanelLink" id="shProducts4"> <span class="SiteHeaderPanelHeader"><a href="/web/20120412211637/http://www.adobe.com/products/touchapps.html?promoid=JOLIQ">Touch Apps</a></span> </div> <div class="SiteHeaderPanelRow SiteHeaderPanelLinkNoBar" id="shProducts8"> <a href="/web/20120412211637/http://www.adobe.com/products/catalog.html?promoid=JOOTH">More products</a> </div> </div> </div> <div class="SiteHeaderDropdownLink SiteHeaderBarItem SiteHeaderBarItemFirst" id="shSolutions"> <a href="/web/20120412211637/http://www.adobe.com/solutions.html" id="shSolutionsLink" class="SiteHeaderBarLink">Solutions</a> <div class="SiteHeaderDropPanel" id="SolutionsPanel"> <div class="SiteHeaderPanelRow SiteHeaderPanelLink" id="shSolutions5"> <span class="SiteHeaderPanelHeader"><a 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SiteHeaderBarLink">Downloads</a> <a href="/web/20120412211637/http://www.adobe.com/go/gnav_company_en_us" id="shCompany" class="SiteHeaderBarItem SiteHeaderBarLink">Company</a> <div class="SiteHeaderDropdownLink SiteHeaderBarItem" id="shStore"> <a href="/web/20120412211637/http://www.adobe.com/go/gnav_store_en_us" class="SiteHeaderBarLink" id="shStoreLink">Buy</a> <div class="SiteHeaderDropPanel" id="StorePanel"> <div class="SiteHeaderPanelRow SiteHeaderPanelLink" id="shStore1"> <span class="SiteHeaderPanelHeader"><a href="/web/20120412211637/http://www.adobe.com/go/gnavtray_store_homeuse_en_us">Home use</a></span> for personal and home office </div> <div class="SiteHeaderPanelRow SiteHeaderPanelLink" id="shStore2"> <span class="SiteHeaderPanelHeader"><a href="/web/20120412211637/http://www.adobe.com/go/gnavtray_store_education_en_us">Education</a></span> for students, educators, and staff </div> <div class="SiteHeaderPanelRow SiteHeaderPanelLink" id="shStore3"> <span 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id="search-input" name="term" maxlength="1000"/> <input type="hidden" id="searchbuddy-loc" name="loc" value="en_us"/> <button type="submit" id="search-submit" class="icon-replace search">Search</button> </div> </div> <div class="SiteHeaderUser"> <div id="shSignInBlock" class="Link"> <a id="shInfo" class="SiteHeaderUserItem SiteHeaderInfo">Info</a> <a href="/web/20120412211637/http://www.adobe.com/cfusion/membership/index.cfm?loc=en_us&nl=1" id="shSignIn" class="SiteHeaderUserItem LinkStrong">Sign in</a> </div> <a href="/web/20120412211637/http://www.adobe.com/cfusion/membership/index.cfm?loc=en_us&nl=1" id="shWelcome" class="SiteHeaderUserItem SiteHeaderArrow LinkStrong" style="display: none;">Welcome, <span id="screenName"></span></a> <div id="MyCartLinkContainer"> <a href="/web/20120412211637/http://www.adobe.com/go/gnav_mycart_en_us" id="shMyCart" class="SiteHeaderUserItem SiteHeaderCart">My cart<span id="cartQuantity"></span></a> </div> <a href="/web/20120412211637/http://www.adobe.com/go/gnav_myorders_en_us" id="shMyOrders" class="SiteHeaderUserItem">My orders</a> <a href="/web/20120412211637/http://www.adobe.com/go/gnav_myadobe_en_us" id="shMyAdobe" class="SiteHeaderUserItem">My Adobe</a> </div> <div class="SiteHeaderPopPanelShadow width-150" id="WelcomePanelShadow" style="display: none;"></div> <div class="SiteHeaderPopPanel width-150" id="WelcomePanel" style="display: none;"> <div class="SiteHeaderPanelRow SiteHeaderPanelLink" id="shMyAccount"> <a class="SiteHeaderPanelHeader" href="/web/20120412211637/http://www.adobe.com/go/gnavtray_myadobe_en_us">My Adobe</a> </div> <div class="SiteHeaderPanelRow SiteHeaderPanelLink" id="shMyOrders2"> <a class="SiteHeaderPanelHeader" href="/web/20120412211637/http://www.adobe.com/go/gnavtray_myadobe_myorders_en_us">My orders</a> </div> <div class="SiteHeaderPanelRow SiteHeaderPanelLink" id="shMyInformation"> <a class="SiteHeaderPanelHeader" href="/web/20120412211637/http://www.adobe.com/go/gnavtray_myadobe_myinformation_en_us">My information</a> </div> <div class="SiteHeaderPanelRow SiteHeaderPanelLink" id="shMyPreferences"> <a class="SiteHeaderPanelHeader" href="/web/20120412211637/http://www.adobe.com/go/gnavtray_myadobe_mypreferences_en_us">My preferences</a> </div> <div class="SiteHeaderPanelRow SiteHeaderPanelLink" id="shSignOut"> <a class="SiteHeaderPanelHeader" href="/web/20120412211637/http://www.adobe.com/cfusion/membership/logout.cfm">Sign out</a> </div> </div> <div class="SiteHeaderPopPanelShadow width-250" id="InfoPanelShadow" style="display: none;"></div> <div class="SiteHeaderPopPanel width-250" id="InfoPanel" style="display: none;"> <div class="SiteHeaderPanelRow"> <span class="SiteHeaderPanelHeader">Why sign in?</span> Sign in to manage your account and access trial downloads, product extensions, community areas, and more. </div> </div> </div> </form> <div id="SiteHeaderMobile" class="SiteHeaderMobile LayoutHidden LayoutSlim Text TextSmall"> <a href="/web/20120412211637/http://www.adobe.com/go/gnav_adobe_logo_en_us" id="shHomeMobile" class="SiteHeaderHome SiteHeaderHomeMobile">Adobe</a> <div class="SiteHeaderBar SiteHeaderBarMobile" id="shBarMobile"> <span class="SiteHeaderBarItemMobile SiteHeaderBarItemMobileNoLeftBorder" id="shProductsMobileSpan"><a href="/web/20120412211637/http://www.adobe.com/go/gnav_products_en_us" id="shProductsMobile" class="SiteHeaderBarLink">Products</a></span> <span class="SiteHeaderBarItemMobile" id="shSectionsMobileSpan"><a href="#" id="shSectionsMobile" class="SiteHeaderArrowMobile SiteHeaderBarLink">Sections</a></span> <span class="SiteHeaderBarItemMobile" id="shSectionsMobileBuy"><a href="/web/20120412211637/http://www.adobe.com/go/gnav_store_en_us" id="shBuyMobile" class="SiteHeaderBarLink">Buy</a></span> <span class="SiteHeaderBarItemMobile SiteHeaderBarItemMobileNoRightBorder SiteHeaderBarItemMobileNoPadding"> </span> <span class="SiteHeaderBarItemMobile SiteHeaderBarItemMobileNoRightBorder SiteHeaderBarItemFloatRight" id="shSearchMobileSpan"><a href="/web/20120412211637/http://www.adobe.com/go/gnav_search" id="shSearchMobile" class="SiteHeaderSearchButtonMobile">Search</a></span> <span class="SiteHeaderBarItemMobile SiteHeaderBarItemMobileNoLeftBorder SiteHeaderBarItemFloatRight SiteHeaderBarItemMobileNoPadding"> </span> </div> <div class="SiteHeaderBarMobileExtend" id="shBarExtend"> <div id="shBarExtendSections" style="display: none;"> <div id="shBarExtendSections1" class="SiteHeaderBarMobileExtendSections"> <a href="/web/20120412211637/http://www.adobe.com/go/gnav_solutions_en_us" id="shSectionsSolutionsMobile" class="SiteHeaderBarExtendSectionsItem SiteHeaderBarLink">Solutions</a> <a href="/web/20120412211637/http://www.adobe.com/go/gnav_company_en_us" id="shSectionsCompanyMobile" class="SiteHeaderBarExtendSectionsItem SiteHeaderBarLink">Company</a> </div> <div id="shBarExtendSections2" class="SiteHeaderBarMobileExtendSections"> <a href="/web/20120412211637/http://www.adobe.com/go/gnav_help_en_us" id="shSectionsHelpMobile" class="SiteHeaderBarExtendSectionsItem SiteHeaderBarLink">Help</a> <a href="/web/20120412211637/http://www.adobe.com/go/gnav_learning_en_us" id="shSectionsLearningMobile" class="SiteHeaderBarExtendSectionsItem SiteHeaderBarLink">Learning</a> </div> </div> <div id="shBarExtendSearch" style="display: none;"> <form id="globalnav-search-mobile" class="SiteHeaderSearchMobileForm" name="globalnav-search-mobile" method="get" action="/web/20120412211637/http://www.adobe.com/go/gnav_search" accept-charset="utf-8"> <input title="Search" type="text" id="search-input-mobile" name="term" maxlength="1000"/> <button type="submit" id="search-submit-mobile">Search</button> </form> </div> </div> <div class="SiteHeaderUser"> <a href="/web/20120412211637/http://www.adobe.com/cfusion/membership/index.cfm?loc=en_us&nl=1" id="shSignInMobile" class="SiteHeaderUserItem SiteHeaderUserItemMobile LinkStrong">Sign in</a> <a href="/web/20120412211637/http://www.adobe.com/cfusion/membership/logout.cfm" id="shSignOutMobile" class="SiteHeaderUserItem SiteHeaderUserItemMobile LinkStrong" style="display: none;">Sign out</a> <a href="/web/20120412211637/http://www.adobe.com/go/gnav_myorders_en_us" id="shMyOrdersMobile" class="SiteHeaderUserItem SiteHeaderUserItemMobile">My orders</a> <a href="/web/20120412211637/http://www.adobe.com/go/gnav_myadobe_en_us" id="shMyAdobeMobile" class="SiteHeaderUserItem SiteHeaderUserItemMobile">My Adobe</a> </div> </div>  <div id="layoutLogic" class="L1"> <div id="content-header">  <ol id="depthpath" class="path menu"> <li><a href="/web/20120412211637/http://www.adobe.com/">Home</a></li> <li><a href="/web/20120412211637/http://www.adobe.com/products/">Products</a></li> <li><a href="/web/20120412211637/http://www.adobe.com/activation/">Product Activation Center</a></li> </ol> <h1>Adobe software activation</h1>  </div> <div id="content-layout" class="clear-after"><div id="content-wrapper" class="clear-after"><div id="content-body">  <p>When you license a software product from Adobe, you are issued an Adobe serial number that represents your license to use that software. Activation is the process by which Adobe validates that your software and serial number are genuine and that they are being used in accordance with the license you purchased. Activation is intended to protect your rights, as a consumer, to use the license to its full extent, and it is also intended to protect Adobe's rights as a software developer. Only genuine Adobe software entitles you to critical updates and technical support. You may not be able to use certain versions of Adobe software if it is not activated.</p> <p>During the Activation process, information about the following is sent to Adobe via an Internet connection: your computer, your computer's operating system, the Adobe software in use on your computer, the Adobe serial number associated with that software, and your Adobe ID. In addition, Adobe receives the Internet Protocol address of your Internet connection. All the foregoing information is collectively referred to as the "Received Information" and is stored by Adobe. Adobe may use the Received Information, alone or in conjunction with other information you or third parties have provided to Adobe, to detect and prevent fraud and abuse of Adobe products and services, such as the use of Adobe software that is not validly licensed or that is not being used in accordance with a valid license.</p> <p>If your software fails to activate, either because it cannot connect to Adobe over the Internet or because its use is not permitted, it may offer only limited functionality or not operate at all.</p> <h3>ADOBE® CREATIVE SUITE® 6 AND OTHER RECENT RELEASES OF ADOBE SOFTWARE</h3> <p>An Internet connection and registration will be required for software activation. Registration and activation can be completed either at installation or within seven days of product launch; otherwise, the product will stop working. Visit <a href="/web/20120412211637/http://www.adobe.com/support/registration.html">http://www.adobe.com/support/registration.html</a> or <a href="/web/20120412211637/http://www.adobe.com/support/download-install/index.html">http://www.adobe.com/support/download-install/index.html</a> for more information.</p> <p><a class="icon pdf-file" href="/web/20120412211637/http://www.adobe.com/products/activation/pdfs/CS6_external_starting_3_22.pdf" target="_blank">FAQ</a></p> <h3>ADOBE® CREATIVE SUITE® 4, 5, AND OTHER RECENT RELEASES OF ADOBE SOFTWARE</h3> <p>You don't have to take any action to activate your software. Activation happens in the background as soon as the software detects an Internet connection.</p> <h3>CREATIVE SUITE 3 AND EARLIER VERSIONS AS WELL AS OLDER VERSIONS OF ADOBE SOFTWARE</h3> <p>You may be prompted to activate during installation or use of the software. If you are prompted, activation instructions will be provided.</p> <h3>CUSTOMER SUPPORT FOR ACTIVATION</h3> <p>If you encounter an activation problem or get an activation error code, see Activation and deactivation of <a href="https://web.archive.org/web/20120412211637/http://kb2.adobe.com/cps/100/1008779.html">Adobe product</a>.</p>  </div> <div id="content-pocket">  <div class="dyn-pod p2"> <script type="text/javascript"> // Variables submission using lpAddVars lpAddVars('session','IssueType','Activation'); </script> <div id="lp-chat-service-english-div"></div> </div> <div class="dyn-pod p2 p2-top top-acc"> <h3>Next Steps</h3> <ul class="link-list" id="nextsteps"> <li><a class="icon info" href="/web/20120412211637/http://www.adobe.com/products/eulas/">Adobe product license agreements</a></li> <li><a class="icon edit" href="/web/20120412211637/http://www.adobe.com/cfusion/support/index.cfm?event=emailcs&issue=103446">Send feedback</a></li> </ul> </div> <div class="dyn-pod p2 p2-top"> <h3>More information</h3> <ul class="link-list"> <li><a href="https://web.archive.org/web/20120412211637/http://kb2.adobe.com/cps/100/1008779.html">Activation and deactivation</a></li> <li><a href="/web/20120412211637/http://www.adobe.com/misc/privacy.html">Privacy policy</a></li> </ul> <h3>Older versions</h3> <ul class="link-list"> <li><a href="/web/20120412211637/http://www.adobe.com/products/activation/phonenumbers.html">Activate by phone or chat</a></li> <li><a href="/web/20120412211637/http://www.adobe.com/products/activation/tour.html">Product activation tour</a></li> </ul> </div>  </div></div></div> </div>   <div id="SiteFooter" class="SiteFooter Text TextSmall TextInvert Link LayoutBreak"> <span id="Georouting"></span> <div class="LayoutBreakAfter"> <div class="LayoutGrid-1 LayoutSlimGrid-1 LinkInvert"> <div class="LayoutCellSides LayoutCellTop"> <h4><a href="/web/20120412211637/http://www.adobe.com/products/catalog.html?promoid=JOPBT">Products</a></h4> <ul class="SiteFooterLinkList"> <li><a class="icon Icon SiteFooterMenuItemIconProducts SiteFooterMenuItemIconAcrobat" href="/web/20120412211637/http://www.adobe.com/products/acrobat.html?promoid=JOPBV">Acrobat</a></li> <li><a class="icon Icon SiteFooterMenuItemIconProducts SiteFooterMenuItemIconCloud" href="/web/20120412211637/http://www.adobe.com/products/creativecloud.html?promoid=JQPER">Creative Cloud</a></li> <li><a class="icon Icon SiteFooterMenuItemIconProducts SiteFooterMenuItemIconCS" href="/web/20120412211637/http://www.adobe.com/products/creativesuite.html?promoid=JOPBW">Creative Suite</a></li> <li><a class="icon Icon SiteFooterMenuItemIconProducts SiteFooterMenuItemIconOMS" href="/web/20120412211637/http://www.adobe.com/marketing/?promoid=JOPBY">Digital Marketing Suite</a></li> <li><a class="icon Icon SiteFooterMenuItemIconProducts SiteFooterMenuItemIconDPS" href="/web/20120412211637/http://www.adobe.com/products/digital-publishing-suite-family.html?promoid=JOPBZ">Digital 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