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(Tick all that apply) </span></div></div> <div id="edit-which-of-these-options-best-describes-the-problem-" class="js-webform-checkboxes webform-options-display-one-column form-checkboxes"><div class="js-form-item form-item js-form-type-checkbox form-type-checkbox js-form-item-which-of-these-options-best-describes-the-problem--link-button-video form-item-which-of-these-options-best-describes-the-problem--link-button-video"> <input data-drupal-selector="edit-which-of-these-options-best-describes-the-problem-link-button-video" type="checkbox" id="edit-which-of-these-options-best-describes-the-problem-link-button-video" name="which_of_these_options_best_describes_the_problem_[link_button_video]" value="link_button_video" class="form-checkbox"/> <label for="edit-which-of-these-options-best-describes-the-problem-link-button-video" class="option">A link, button or video is not working</label> </div> <div class="js-form-item form-item js-form-type-checkbox form-type-checkbox js-form-item-which-of-these-options-best-describes-the-problem--spelling form-item-which-of-these-options-best-describes-the-problem--spelling"> <input data-drupal-selector="edit-which-of-these-options-best-describes-the-problem-spelling" type="checkbox" id="edit-which-of-these-options-best-describes-the-problem-spelling" name="which_of_these_options_best_describes_the_problem_[spelling]" value="spelling" class="form-checkbox"/> <label for="edit-which-of-these-options-best-describes-the-problem-spelling" class="option">There is a spelling mistake</label> </div> <div class="js-form-item form-item js-form-type-checkbox form-type-checkbox js-form-item-which-of-these-options-best-describes-the-problem--info-missing form-item-which-of-these-options-best-describes-the-problem--info-missing"> <input data-drupal-selector="edit-which-of-these-options-best-describes-the-problem-info-missing" type="checkbox" id="edit-which-of-these-options-best-describes-the-problem-info-missing" name="which_of_these_options_best_describes_the_problem_[info_missing]" value="info_missing" class="form-checkbox"/> <label for="edit-which-of-these-options-best-describes-the-problem-info-missing" class="option">Information is missing, outdated or wrong</label> </div> <div class="js-form-item form-item js-form-type-checkbox form-type-checkbox js-form-item-which-of-these-options-best-describes-the-problem--cannot-find form-item-which-of-these-options-best-describes-the-problem--cannot-find"> <input data-drupal-selector="edit-which-of-these-options-best-describes-the-problem-cannot-find" type="checkbox" id="edit-which-of-these-options-best-describes-the-problem-cannot-find" name="which_of_these_options_best_describes_the_problem_[cannot_find]" value="cannot_find" class="form-checkbox"/> <label for="edit-which-of-these-options-best-describes-the-problem-cannot-find" class="option">I can't find what I'm looking for</label> </div> <div class="js-form-item form-item js-form-type-checkbox form-type-checkbox js-form-item-which-of-these-options-best-describes-the-problem--other form-item-which-of-these-options-best-describes-the-problem--other"> <input data-drupal-selector="edit-which-of-these-options-best-describes-the-problem-other" type="checkbox" id="edit-which-of-these-options-best-describes-the-problem-other" name="which_of_these_options_best_describes_the_problem_[other]" value="other" class="form-checkbox"/> <label for="edit-which-of-these-options-best-describes-the-problem-other" class="option">Another issue</label> </div> </div> </div> </fieldset> <section aria-live="assertive" data-drupal-selector="edit-messages" id="edit-messages" class="js-form-item form-item js-form-wrapper form-wrapper webform-section"> <h2 class="visually-hidden webform-section-title">Messages</h2> <div class="webform-section-wrapper"> <div class="js-webform-states-hidden js-form-wrapper" data-drupal-states="{"visible":[{".webform-submission-your-comments-block_content-3-add-form :input[name=\u0022is_your_feedback_about\u0022]":{"value":"feedback"}},"or",{".webform-submission-your-comments-block_content-3-add-form :input[name=\u0022is_your_feedback_about\u0022]":{"value":"report_problem"}}]}"><div class="js-form-item form-item js-form-type-processed-text form-type-processed-text js-form-item- form-item- form-no-label" id="edit-info-notice-noreply"> <p class="info-notice info-notice--warning">You will not receive a reply. We will consider your feedback to help improve the site.<br/><br/> Don't include any personal or financial information, for example National Insurance, credit card numbers, or phone numbers.</p> </div> </div> </div> </section> <div class="js-webform-states-hidden js-form-item form-item js-form-type-textarea form-type-textarea js-form-item-provide-more-information form-item-provide-more-information"> <label for="edit-provide-more-information">Tell us more about the problem you're having with the nidirect website.</label> <div class="form-textarea-wrapper"> <textarea data-counter-type="character" data-counter-minimum="1" data-counter-maximum="3000" class="js-webform-counter webform-counter form-textarea resize-vertical" minlength="1" data-drupal-selector="edit-provide-more-information" data-msg-maxlength="Tell us more about the problem you're having with the nidirect website. field has a maximum length of 3000." data-msg-required="Tell us more about the problem you're having with the nidirect website. field is required." data-drupal-states="{"visible":{".webform-submission-your-comments-block_content-3-add-form :input[name=\u0022is_your_feedback_about\u0022]":{"value":"report_problem"}},"required":{".webform-submission-your-comments-block_content-3-add-form :input[name=\u0022is_your_feedback_about\u0022]":{"value":"report_problem"}}}" id="edit-provide-more-information" name="provide_more_information" rows="5" cols="60" maxlength="3000"></textarea> </div> </div> <div class="js-webform-states-hidden js-form-item form-item js-form-type-textarea form-type-textarea js-form-item-enter-your-feedback form-item-enter-your-feedback"> <label for="edit-enter-your-feedback">Enter your feedback</label> <div class="form-textarea-wrapper"> <textarea data-webform-required-error="Please provide your feedback" data-counter-type="character" data-counter-minimum="1" data-counter-maximum="3000" class="js-webform-counter webform-counter form-textarea resize-vertical" minlength="1" data-drupal-selector="edit-enter-your-feedback" data-msg-maxlength="Enter your feedback field has a maximum length of 3000." data-msg-required="Please provide your feedback" data-drupal-states="{"visible":{".webform-submission-your-comments-block_content-3-add-form :input[name=\u0022is_your_feedback_about\u0022]":{"value":"feedback"}},"required":{".webform-submission-your-comments-block_content-3-add-form :input[name=\u0022is_your_feedback_about\u0022]":{"value":"feedback"}}}" id="edit-enter-your-feedback" name="enter_your_feedback" rows="5" cols="60" maxlength="3000"></textarea> </div> </div> <fieldset class="js-webform-states-hidden js-webform-type-fieldset webform-type-fieldset js-form-item form-item js-form-wrapper form-wrapper" data-drupal-selector="edit-what-is-your-question-about" data-drupal-states="{"visible":{".webform-submission-your-comments-block_content-3-add-form :input[name=\u0022is_your_feedback_about\u0022]":{"value":"question_other"}}}" id="edit-what-is-your-question-about"> <legend> <span class="fieldset-legend">What is your question about?</span> </legend> <div class="fieldset-wrapper"> <div class="js-form-item form-item js-form-type-select form-type-select js-form-item-feedback-about form-item-feedback-about"> <label for="edit-feedback-about">Choose a topic for your question:</label> <select data-webform-required-error="You must tell us what your question is about" data-drupal-selector="edit-feedback-about" data-msg-required="You must tell us what your question is about" id="edit-feedback-about" name="feedback_about" class="form-select" data-drupal-states="{"required":{".webform-submission-your-comments-block_content-3-add-form :input[name=\u0022is_your_feedback_about\u0022]":{"value":"question_other"}}}"><option value="" selected="selected">- Select -</option><optgroup label="I have a question about ..."><option value="angling">Angling</option><option value="benefits">Benefits</option><option value="groni_birth">Birth certificates</option><option value="blue_badge">Blue Badge</option><option value="careers">Careers</option><option value="claiming_compensation_roads">Compensation due to a road problem</option><option value="child_maintenance">Child Maintenance</option><option value="groni_civil_partnerships">Civil partnership certificates</option><option value="covid_19">Coronavirus (COVID-19)</option><option value="covid_19_certificate">COVID vaccination certificate</option><option value="criminal_record_checks">Criminal record checks (AccessNI)</option><option value="groni_death">Death certificates</option><option value="educational_maintenance_allowance">Educational Maintenance Allowance</option><option value="employment_rights">Employment rights</option><option value="high_street_voucher">High Street Spend Local Scheme</option><option value="groni_marriage">Marriage certificates</option><option value="motoring">Motoring</option><option value="nidirect_account">nidirect account</option><option value="passports">Passports</option><option value="PCNs">Penalty Charge Notices</option><option value="pensions">Pensions</option><option value="proni">PRONI - historical records</option><option value="rates">Rates or property valuation</option><option value="report_a_fault">Problems with roads and streets</option><option value="smartpass">Smartpass</option></optgroup><optgroup label="Other"><option value="something_else">My question is about something else</option></optgroup></select> </div> </div> </fieldset> <section aria-live="assertive" class="js-webform-states-hidden js-form-item form-item js-form-wrapper form-wrapper webform-section" data-drupal-selector="edit-what-to-do-next" data-drupal-states="{"visible":{".webform-submission-your-comments-block_content-3-add-form :input[name=\u0022feedback_about\u0022]":{"filled":true}}}" id="edit-what-to-do-next"> <h2 class="webform-section-title">What to do next</h2> <div class="webform-section-wrapper"> <div class="js-webform-states-hidden js-form-wrapper" data-drupal-states="{"visible":{".webform-submission-your-comments-block_content-3-add-form :input[name=\u0022feedback_about\u0022]":{"value":"angling"}}}"><div class="js-form-item form-item js-form-type-processed-text form-type-processed-text js-form-item- form-item- form-no-label" id="edit-angling"> <div class="no-submit"> <p>Comments or queries about angling can be emailed to <a href="http://web.archive.org/web/20230308092102/mailto:anglingcorrespondence@daera-ni.gov.uk" rel="noreferrer">anglingcorrespondence@daera-ni.gov.uk </a></p> </div> </div> </div><div class="js-webform-states-hidden js-form-wrapper" data-drupal-states="{"visible":{".webform-submission-your-comments-block_content-3-add-form :input[name=\u0022feedback_about\u0022]":{"value":"benefits"}}}"><div class="js-form-item form-item js-form-type-processed-text form-type-processed-text js-form-item- form-item- form-no-label" id="edit-benefits"> <div class="no-submit"> <p>If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit. Contacts for common benefits are listed below.</p> <h3>Carer's Allowance</h3> <p><span>Call 0800 587 0912<br/> Email </span><a href="http://web.archive.org/web/20230308092102/mailto:dcs.incomingpostteamdhc2@nissa.gsi.gov.uk" rel="noreferrer">dcs.incomingpostteamdhc2@nissa.gsi.gov.uk</a></p> <h3>Discretionary support / Short-term benefit advance</h3> <p><span>Call 0800 587 2750 <br/> Email </span><a href="http://web.archive.org/web/20230308092102/mailto:customerservice.unit@communities-ni.gov.uk " rel="noreferrer">customerservice.unit@communities-ni.gov.uk</a></p> <h3>Disability Living Allowance</h3> <p>Call 0800 587 0912 <br/><span>Email <a href="http://web.archive.org/web/20230308092102/mailto:dcs.incomingpostteamdhc2@nissa.gsi.gov.uk" rel="noreferrer">dcs.incomingpostteamdhc2@nissa.gsi.gov.uk</a></span></p> <h3>Employment and Support Allowance</h3> <p>Call 0800 587 1377</p> <h3>Jobseeker’s Allowance</h3> <p>Contact your local <a href="/web/20230308092102/https://www.nidirect.gov.uk/node/2739">Jobs & Benefits office</a></p> <h3>Personal Independence Payment</h3> <p>Call 0800 587 0932</p> <p>If your query is about another benefit, select ‘Other’ from the drop-down menu above.</p> </div> </div> </div><div class="js-webform-states-hidden js-form-wrapper" data-drupal-states="{"visible":{".webform-submission-your-comments-block_content-3-add-form :input[name=\u0022feedback_about\u0022]":{"value":"blue_badge"}}}"><div class="js-form-item form-item js-form-type-processed-text form-type-processed-text js-form-item- form-item- form-no-label" id="edit-blue-badge"> <div class="no-submit"> <p>Comments or queries about the Blue Badge scheme can be emailed to <a href="http://web.archive.org/web/20230308092102/mailto:bluebadges@infrastructure-ni.gov.uk" rel="noreferrer">bluebadges@infrastructure-ni.gov.uk</a> or you can also call 0300 200 7818.</p> </div> </div> </div><div class="js-webform-states-hidden js-form-wrapper" data-drupal-states="{"visible":{".webform-submission-your-comments-block_content-3-add-form :input[name=\u0022feedback_about\u0022]":{"value":"careers"}}}"><div class="js-form-item form-item js-form-type-processed-text form-type-processed-text js-form-item- form-item- form-no-label" id="edit-careers"> <p>For queries or advice about careers, contact the <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="4849e4ec-9cbb-4ff9-a26b-7e2397f748b7" href="/web/20230308092102/https://www.nidirect.gov.uk/careers-service">Careers Service</a>.</p> </div> </div><div class="js-webform-states-hidden js-form-wrapper" data-drupal-states="{"visible":{".webform-submission-your-comments-block_content-3-add-form :input[name=\u0022feedback_about\u0022]":{"value":"child_maintenance"}}}"><div class="js-form-item form-item js-form-type-processed-text form-type-processed-text js-form-item- form-item- form-no-label" id="edit-child-maintenance"> <div class="no-submit"><p>For queries or advice about Child Maintenance, contact the <a href="/web/20230308092102/https://www.nidirect.gov.uk/node/4185">Child Maintenance Service</a>.</p></div> </div> </div><div class="js-webform-states-hidden js-form-wrapper" data-drupal-states="{"visible":{".webform-submission-your-comments-block_content-3-add-form :input[name=\u0022feedback_about\u0022]":{"value":"claiming_compensation_roads"}}}"><div class="js-form-item form-item js-form-type-processed-text form-type-processed-text js-form-item- form-item- form-no-label" id="edit-claiming-compensation-road-problem"> <div class="no-submit"> <p>For queries or advice about claiming compensation due to a road problem, contact <a href="/web/20230308092102/https://www.nidirect.gov.uk/node/125">DFI Roads claim unit</a>.</p> </div> </div> </div><div class="js-webform-states-hidden js-form-wrapper" data-drupal-states="{"visible":{".webform-submission-your-comments-block_content-3-add-form :input[name=\u0022feedback_about\u0022]":{"value":"covid_19"}}}"><div class="js-form-item form-item js-form-type-processed-text form-type-processed-text js-form-item- form-item- form-no-label" id="edit-covid-19"> <div class="no-submit"> <p>If you can’t find the information you’re looking for in the <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="9fbac1c3-b232-4b5b-a7ad-a150c1760a8b" href="/web/20230308092102/https://www.nidirect.gov.uk/campaigns/coronavirus-covid-19">Coronavirus (COVID-19) section</a>, then for queries about:</p> <ul><li>Restrictions or regulations — <a href="http://web.archive.org/web/20230308092102/https://www.health-ni.gov.uk/contact" rel="noopener noreferrer" target="_blank" title="external link opens in a new window / tab">contact the Department of Health</a></li> <li>Travel advice (including self-isolation) — <a href="http://web.archive.org/web/20230308092102/https://www.health-ni.gov.uk/contact" rel="noopener noreferrer" target="_blank" title="external link opens in a new window / tab">contact the Department of Health</a></li> <li>Coronavirus (COVID-19) vaccinations — contact the <a href="http://web.archive.org/web/20230308092102/https://www.health-ni.gov.uk/contact" rel="noopener noreferrer" target="_blank" title="external link opens in a new window / tab">Department of Health</a> or <a href="http://web.archive.org/web/20230308092102/https://www.publichealth.hscni.net/node/4802" rel="noopener noreferrer" target="_blank" title="external link opens in a new window / tab">Public Health Agency</a></li> </ul><p>If your query is about another topic, select ‘Other’ from the drop-down menu above.</p> </div> </div> </div><div class="js-webform-states-hidden js-form-wrapper" data-drupal-states="{"visible":{".webform-submission-your-comments-block_content-3-add-form :input[name=\u0022feedback_about\u0022]":{"value":"covid_19_certificate"}}}"><div class="js-form-item form-item js-form-type-processed-text form-type-processed-text js-form-item- form-item- form-no-label" id="edit-covid-19-certificate"> <div class="no-submit"> <p>For queries about your identity check, email <a href="http://web.archive.org/web/20230308092102/mailto:nida@nidirect.gov.uk" rel="noreferrer">nida@nidirect.gov.uk</a> and for queries about your certificate, email <a href="http://web.archive.org/web/20230308092102/mailto:covidcertni@hscni.net" rel="noreferrer">covidcertni@hscni.net</a>.</p> </div> </div> </div><div class="js-webform-states-hidden js-form-wrapper" data-drupal-states="{"visible":{".webform-submission-your-comments-block_content-3-add-form :input[name=\u0022feedback_about\u0022]":{"value":"criminal_record_checks"}}}"><div class="js-form-item form-item js-form-type-processed-text form-type-processed-text js-form-item- form-item- form-no-label" id="edit-criminal-records-checks"> <div class="no-submit"><p>For queries or advice about criminal record checks, email <a href="http://web.archive.org/web/20230308092102/mailto:ani@accessni.gov.uk" rel="noreferrer">ani@accessni.gov.uk</a></p></div> </div> </div><div class="js-webform-states-hidden js-form-wrapper" data-drupal-states="{"visible":{".webform-submission-your-comments-block_content-3-add-form :input[name=\u0022feedback_about\u0022]":{"value":"educational_maintenance_allowance"}}}"><div class="js-form-item form-item js-form-type-processed-text form-type-processed-text js-form-item- form-item- form-no-label" id="edit-educational-maintenance-allowance"> <div class="no-submit"><p>Application and payment queries can be emailed to <a href="http://web.archive.org/web/20230308092102/mailto:ema_ni@slc.co.uk" rel="noreferrer">ema_ni@slc.co.uk</a></p></div> </div> </div><div class="js-webform-states-hidden js-form-wrapper" data-drupal-states="{"visible":{".webform-submission-your-comments-block_content-3-add-form :input[name=\u0022feedback_about\u0022]":{"value":"employment_rights"}}}"><div class="js-form-item form-item js-form-type-processed-text form-type-processed-text js-form-item- form-item- form-no-label" id="edit-employment-rights"> <div class="no-submit"> <p>For queries or advice about employment rights, contact the <a href="/web/20230308092102/https://www.nidirect.gov.uk/node/866">Labour Relations Agency</a>.</p> </div> </div> </div><div class="js-webform-states-hidden js-form-wrapper" data-drupal-states="{"visible":[{".webform-submission-your-comments-block_content-3-add-form :input[name=\u0022feedback_about\u0022]":{"value":"groni_birth"}},"or",{".webform-submission-your-comments-block_content-3-add-form :input[name=\u0022feedback_about\u0022]":{"value":"groni_civil_partnerships"}},"or",{".webform-submission-your-comments-block_content-3-add-form :input[name=\u0022feedback_about\u0022]":{"value":"groni_death"}},"or",{".webform-submission-your-comments-block_content-3-add-form :input[name=\u0022feedback_about\u0022]":{"value":"groni_marriage"}}]}"><div class="js-form-item form-item js-form-type-processed-text form-type-processed-text js-form-item- form-item- form-no-label" id="edit-groni"> <div class="no-submit"><p>For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email <a href="http://web.archive.org/web/20230308092102/mailto:gro_nisra@finance-ni.gov.uk" rel="noreferrer">gro_nisra@finance-ni.gov.uk</a></p></div> </div> </div><div class="js-webform-states-hidden js-form-wrapper" data-drupal-states="{"visible":{".webform-submission-your-comments-block_content-3-add-form :input[name=\u0022feedback_about\u0022]":{"value":"high_street_voucher"}}}"><div class="js-form-item form-item js-form-type-processed-text form-type-processed-text js-form-item- form-item- form-no-label" id="edit-high-street-voucher-scheme"> <div class="no-submit"> <p>For queries about the High Street Spend Local Scheme, email <a href="http://web.archive.org/web/20230308092102/mailto:HSSS.mail@economy-ni.gov.uk" rel="noreferrer">HSSS.mail@economy-ni.gov.uk</a>.</p> </div> </div> </div><div class="js-webform-states-hidden js-form-wrapper" data-drupal-states="{"visible":{".webform-submission-your-comments-block_content-3-add-form :input[name=\u0022feedback_about\u0022]":{"value":"motoring"}}}"><div class="js-form-item form-item js-form-type-processed-text form-type-processed-text js-form-item- form-item- form-no-label" id="edit-motoring"> <div class="no-submit"><p>For queries about:</p><ul><li>Car tax, vehicle registration and SORN<br/>contact the <a href="http://web.archive.org/web/20230308092102/https://www.gov.uk/contact-the-dvla" rel="noreferrer">Driver and Vehicle Licensing Agency (DVLA), Swansea</a><br/> </li><li>Driver licensing and tests, MOT and vehicle testing<br/>contact the <a href="/web/20230308092102/https://www.nidirect.gov.uk/node/4236">Driver & Vehicle Agency (DVA), Northern Ireland</a></li></ul><p>If your query is about another topic, select ‘Other’ from the drop-down menu above.</p></div> </div> </div><div class="js-webform-states-hidden js-form-wrapper" data-drupal-states="{"visible":{".webform-submission-your-comments-block_content-3-add-form :input[name=\u0022feedback_about\u0022]":{"value":"nidirect_account"}}}"><div class="js-form-item form-item js-form-type-processed-text form-type-processed-text js-form-item- form-item- form-no-label" id="edit-nidirect-account"> <div class="no-submit"> <p>For queries about your identity check, email <a href="http://web.archive.org/web/20230308092102/mailto:nida@nidirect.gov.uk" rel="noreferrer">nida@nidirect.gov.uk</a>.</p> <p> </p> </div> </div> </div><div class="js-webform-states-hidden js-form-wrapper" data-drupal-states="{"visible":{".webform-submission-your-comments-block_content-3-add-form :input[name=\u0022feedback_about\u0022]":{"value":"passports"}}}"><div class="js-form-item form-item js-form-type-processed-text form-type-processed-text js-form-item- form-item- form-no-label" id="edit-passports"> <div class="no-submit"><p>For queries or advice about passports, contact <a href="http://web.archive.org/web/20230308092102/https://www.nidirect.gov.uk/contacts/contacts-az/her-majestys-passport-office-northern-ireland-regional-office" rel="noreferrer">HM Passport Office</a>.</p></div> </div> </div><div class="js-webform-states-hidden js-form-wrapper" data-drupal-states="{"visible":{".webform-submission-your-comments-block_content-3-add-form :input[name=\u0022feedback_about\u0022]":{"value":"PCNs"}}}"><div class="js-form-item form-item js-form-type-processed-text form-type-processed-text js-form-item- form-item- form-no-label" id="edit-penalty-charge-notices"> <div class="no-submit"><p>For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email <a 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