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Contact Groundspeak
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//]]> </script> <div id="wrap"> <div id="header"> <!--[if lte IE 6]> <div style="padding:5px;color:#B10022;background-color:#ffffff;zoom:1;text-align:center;margin-bottom:5px"> <p><img src="../images/stockholm/16x16/alert.gif" style="vertical-align:middle" /> Groundspeak is phasing out support for older browsers. Visit the <a href="http://support.groundspeak.com/index.php?pg=kb.page&id=215" title="View browser support information">Help Center</a> for more information. </p> </div> <![endif]--> <div id="header_logo"> <a href=""> <img src="/images/logo.gif" /></a></div> <ul id="main_nav"> <li id="lnk_shop" title="Shop Geocaching"><a href="http://shop.geocaching.com">shop</a></li> <li id="lnk_forums" title="Waymarking Forums"><a href="https://forums.geocaching.com/GC/index.php?/forum/52-waymarking/">forums</a></li> <li id="lnk_waymarks" title="Waymarks"><a href="/waymarks.aspx">waymarks</a></li> <li id="ctl00_HeaderControl1_lnk_scavenger_hunts" title="Scavenger Hunts"><a href="/games.aspx"> scavenger hunts</a></li> <li id="lnk_groups" title="Groups"><a href="/groups.aspx">groups</a></li> <li id="lnk_categories" title="Categories"><a href="/categories.aspx">categories</a></li> <li id="lnk_mypage" title="Profile"><a href="/users/profile.aspx">profile</a></li> <li id="lnk_home" title="Waymarking Home"><a href="/default.aspx">home</a></li> </ul> <div id="logowrap"> <div id="bc_wrap"> <p id="breadcrumb"> <a href='/default.aspx?f=1' >Home</a> > Contact Groundspeak</p> <p id="login"> <span id="ctl00_HeaderControl1_lblLogin">you are not logged in.</span> <a id="ctl00_HeaderControl1_lnkSignInUrl" href="/login/default.aspx?RESET=Y&redir=/contact/">[log in]</a></p> <div class="clear"> </div> </div> <!-- end bc_wrap --> <div id="titlediv"> <h1 id="title"> <span id="titletext"> Contact Groundspeak</span></h1> </div> <!-- end titlediv --> </div> <!-- end logowrap --> </div> <!--end header--> <div id="content"> <div class="gutter"> <!--enter center content here--> <input name="__RequestVerificationToken" type="hidden" value="Td0lZ07XKt444XFx09UzKjXL9hjMS_tM2hY0cLAE-cAMD5HBybMecXzg_jQ_KJiI1l_m6RUIFfj5sp0R3CqMeKJaMgg1" /> <!--enter center content here--> <table cellpadding="8" cellspacing="0" border="0"> <tr> <td> <div class="contactphoto"> <h2> Contact Groundspeak</h2> <p> Thanks for your interest in contacting Groundspeak, the company that runs the Waymarking.com site. We get hundreds of emails each day, and as a three member team it is difficult to respond to each and every email in a prompt manner. We've separated out the types of inquiries we get each day, with some hints on how to resolve certain issues we see on a daily basis. If you can't find an answer to your question on the site, feel free to contact us directly.</p> <p> <strong><font color="#555555">Have a question? The first stop is the <a href="http://support.groundspeak.com/"> Groundspeak Help Center</a>, where you can find answers to commonly asked questions.</font></strong></p> <h2> PayPal and Shop Geocaching sites</h2> <p>If you have a question about subscriptions through PayPal, <a href="http://www.geocaching.com/help"> contact us directly</a>. For orders at the Shop Geocaching storefront, contact <a href="http://shop.geocaching.com/default/contacts/">Shop Geocaching</a>. If you have an idea for a new item for sale, post it in the <a href="https://forums.geocaching.com/GC/index.php?/forum/52-waymarking/"> Groundspeak forums</a>.</p> <h2> Groundspeak Premium Memberships (includes Charter Memberships)</h2> <p>Please <a href="http://www.geocaching.com/help">contact us directly</a> if you need any assistance with Charter Memberships. If you have additional feature suggestions, please post them in the <a href="https://forums.geocaching.com/GC/index.php?/forum/52-waymarking/">Groundspeak forums</a> under the "Waymarking.com Features & Functions" topic. We monitor this forum on a daily basis.</p> <p> If you do not receive your subscription ID after you subscribe on PayPal, check your transaction history on PayPal. We use the transaction ID from PayPal to activate your account (Starts with "S-"). Enter it into the <a href="../subscribe/">subscription page</a> to activate it. </p> <h2> General Waymarking.com Questions</h2> <p>Before contacting the web site, please review the <a href="http://www.waymarking.com/help/faq.aspx"> Frequently Asked Questions page</a> to see if we have an answer for you. As we receive more questions we will add the answers to this page. If you do not see the answer, you can <a href="http://www.geocaching.com/help">contact us directly</a> and we'll try to assist you as quickly as possible.</p> <p> If you have additional questions relating to GPS usage, what GPS unit to buy, or any other general questions, feel free to <a href="https://forums.geocaching.com/GC/index.php?/forum/52-waymarking/">post a message in the forums</a>. We have a growing community of players that know far more about these subjects than we do.</p> <p> If you have a feature enhancement idea, post it to the <a href="https://forums.geocaching.com/GC/index.php?/forum/52-waymarking/">Waymarking.com Discussion Forum</a> (you will need to be logged in). We do have a new feature list about a mile long, and prioritize changes as a result of this forum and the community demands. </p> <h2> Business Inquiries</h2> <p>If you are interested in advertising with us, or have an idea for a promotion through waymarking, <a href="http://www.geocaching.com/help">feel free to contact us</a> . We can provide location-based banner advertising, or creative promotions that engage the waymarking/geocaching community.</p> <h2> Snail Mail</h2> <p>If you prefer standard mail, you can send all inquiries to the following address:</p> <p> Groundspeak <br /> 837 N 34th Street<br /> Suite 300<br /> Seattle, WA 98103<br /> </p> <!-- END OF CONTENT --> </div> </td> </tr> </table> <!--end center content--> </div> <!--end gutter--> </div> <!--end content--> <div id="sidebar"> <div class="gutter"> <!--enter side content here--> <!--end box--> <div id="ctl00_ContentRightColumn_CategoryFilterControl1_uxOrphanControl"> <script type="text/javascript"> // Wait for the page to load first window.onload = function () { var searchLink = document.getElementById("ctl00_ContentRightColumn_CategoryFilterControl1_CreateNewOrphanLinkControl1_uxAdvancedSearch"); if (searchLink != null) { searchLink.onclick = function () { logEvent('click_find_a_waymark_link'); return true; } } var postLink = document.getElementById("ctl00_ContentRightColumn_CategoryFilterControl1_CreateNewOrphanLinkControl1_uxPostNewWaymarkLink"); postLink.onclick = function () { logEvent('click_post_new_waymark_link'); return true; } } </script> <div class="widget-post"> <p class="banner"> <img src="../images/orphans/submit_waymark.gif" id="ctl00_ContentRightColumn_CategoryFilterControl1_CreateNewOrphanLinkControl1_Img1" alt="" /> </p> <div id="ctl00_ContentRightColumn_CategoryFilterControl1_CreateNewOrphanLinkControl1_pnlOrphanLinkPanel"> <h4 style="margin-bottom: 0;">Post a Waymark</h4> <p> Share an interesting location with the world! </p> <p> <a id="ctl00_ContentRightColumn_CategoryFilterControl1_CreateNewOrphanLinkControl1_uxPostNewWaymarkLink" title="Post a New Waymark" href="/wm/add.aspx">Post a New Waymark</a> </p> </div> <div id="ctl00_ContentRightColumn_CategoryFilterControl1_CreateNewOrphanLinkControl1_pnlFindWaymark"> <h4 style="margin-bottom: 0;">Find a Waymark</h4> <p> Search by country, region, date posted and more. </p> <p> <a id="ctl00_ContentRightColumn_CategoryFilterControl1_CreateNewOrphanLinkControl1_uxAdvancedSearch" title="Advanced Waymark Search" href="/wm/search.aspx">Find a Waymark</a> </p> </div> </div> </div> <div class="box"> <h3 id="category_lists"> Quick Searches</h3> <div class="catlist_options"> <span id="ctl00_CategoryListControl1_lblWaymark" class="wmlist_label">Waymark Searches:</span> <ul> <li> <a id="ctl00_CategoryListControl1_lnkMyWaymarks" class="boldcontrols" href="/wm/search.aspx?f=1&st=126&wft=2">My Waymarks</a></li> <li> <a id="ctl00_CategoryListControl1_lnkFeaturedWM" href="/wm/search.aspx?f=1&st=2&wft=4">Featured Waymarks</a></li> <li> <a id="ctl00_CategoryListControl1_lnkRecentWM" href="/wm/search.aspx?f=1&tp=3&wst=6&st=2">Newest Waymarks</a></li> <li> <a id="ctl00_CategoryListControl1_lnkSavedWM" href="/wm/search.aspx?f=1&st=4&wft=2">My Unfinished Waymarks</a></li> <li> <a id="ctl00_CategoryListControl1_lnkMyVisited" href="/wm/search.aspx?f=1&wft=3&st=66">Waymarks I've Visited</a></li> </ul> <ul> <li> <a id="ctl00_CategoryListControl1_lnkUncategorized" href="/wm/search.aspx?f=1&wst=8&st=128&wft=6">Newest Uncategorized Waymarks</a></li> <li> <a id="ctl00_CategoryListControl1_lnkMyUncategorized" href="/wm/search.aspx?f=1&wst=8&st=640&wft=2">My Uncategorized Waymarks</a></li> <li> <a id="ctl00_CategoryListControl1_lnkMyAssisted" href="/wm/search.aspx?f=1&st=2&ast=true">My Assisted Waymarks</a></li> </ul> <span id="ctl00_CategoryListControl1_lblCategory" class="catlist_label">Category Searches:</span> <ul> <li> <a id="ctl00_CategoryListControl1_lnkMyCategories" class="boldcontrols" href="/cat/search.aspx?f=1&cst=8&st=2">My Categories</a></li> <li> <a id="ctl00_CategoryListControl1_lnkFavorites" href="/subscribe/default.aspx?f=1&st=2&feature=3">Favorites</a> <img id="ctl00_CategoryListControl1_imgPrem1" src="/images/icons/ispremium.gif" alt="premium only" align="absmiddle" /></li> <li> <a id="ctl00_CategoryListControl1_lnkIgnored" href="/subscribe/default.aspx?f=1&st=2&feature=4">Ignore List</a> <img id="ctl00_CategoryListControl1_imgPrem2" src="/images/icons/ispremium.gif" alt="premium only" align="absmiddle" /></li> <li> <a id="ctl00_CategoryListControl1_lnkLargest" href="/cat/search.aspx?f=1&cst=1&st=2">Largest</a></li> <li> <a id="ctl00_CategoryListControl1_lnkNewest" href="/cat/search.aspx?f=1&cst=3&st=2">Newest</a></li> <li> <a id="ctl00_CategoryListControl1_lnkReview" href="/subscribe/default.aspx?f=1&st=2&feature=2">Requiring Review</a> <img id="ctl00_CategoryListControl1_imgPrem3" src="/images/icons/ispremium.gif" alt="premium only" align="absmiddle" /> </li> </ul> <span id="ctl00_CategoryListControl1_lblLogs" class="wmlist_label">Visit Searches:</span> <ul> <li> <a id="ctl00_CategoryListControl1_lnkMyLogs" class="boldcontrols" href="/my/logs.aspx?f=1">My Visits</a></li> </ul> <span id="ctl00_CategoryListControl1_lblGroups" class="wmlist_label">Group Lists:</span> <ul> <li> <a id="ctl00_CategoryListControl1_lnkMyGroups" class="boldcontrols" href="/groups/search.aspx?f=1&gst=3&gft=1&st=2">Groups I Manage</a></li> <li> <a id="ctl00_CategoryListControl1_lnkMyRegGroups" href="/groups/search.aspx?f=1&gst=3&gft=2&st=2">Groups I Belong To</a></li> <li> <a id="ctl00_CategoryListControl1_lnkNewestGroups" href="/groups/search.aspx?f=1&gst=3&gft=3&st=2">Newest Groups</a></li> <li> <a id="ctl00_CategoryListControl1_lnkRecruiting" href="/groups/search.aspx?f=1&gft=5&st=2">Recruiting Groups</a></li> </ul> <div id="ctl00_CategoryListControl1_uxScavengerHuntPanel"> <span id="ctl00_CategoryListControl1_uxScavengerHunts" class="wmlist_label">Scavenger Hunts:</span> <ul> <li> <a id="ctl00_CategoryListControl1_lnkMyHunts" class="boldcontrols" href="/hunt/list.aspx?pt=5&ht=1">My Scavenger Hunts</a></li> <li> <a id="ctl00_CategoryListControl1_lnkPublicHunts" href="/hunt/list.aspx?pt=5&ht=4">Newest Public Hunts</a></li> <li> <a id="ctl00_CategoryListControl1_lnkActiveHunts" href="/hunt/list.aspx?pt=5&ht=2">My Active Hunts</a></li> <li> <a id="ctl00_CategoryListControl1_lnkCompletedHunts" href="/hunt/list.aspx?pt=5&ht=3">My Completed Hunts</a></li> </ul> </div> <span id="ctl00_CategoryListControl1_lblMisc" class="wmlist_label">Miscellaneous:</span> <ul> <li> <a id="ctl00_CategoryListControl1_lnkOrigins" class="boldcontrols" href="/my/origins.aspx?f=1">My Saved Searches</a></li> <li> <a id="ctl00_CategoryListControl1_lnkFullCategories" href="/cat/categorydirectory.aspx?f=1">Full Category List</a></li> <li> </li> </ul> </div> </div> <!--end box--> <!--end side content--> </div> <!--end gutter--> </div> <!--end sidebar--> <div id='footer'> <p> Copyright (c) 2025 Groundspeak, Inc. 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