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Apply for a transport concession entitlement card (ex-defence personnel with a disability) | Service NSW

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.autocomplete__option:first-child:focus,.form--global-search-group .autocomplete__option:first-child:focus-visible{padding-block-start:.5rem}.form--global-search-group .autocomplete__option:first-child:focus:not(:focus-visible){padding-block-start:calc(.5rem + 6px)}@media (max-width:1023px){.form--global-search-group .autocomplete__option:nth-child(1n+6){display:none}.form--global-search-group .has-autocomplete[\:has\(\[aria-expanded\%3D\%22true\%22\]\)]{block-size:266px}}@media (max-width:1023px){.form--global-search-group .has-autocomplete:has([aria-expanded=true]){block-size:266px}.form--global-search-group .has-autocomplete[\:has\(\[aria-expanded\%3D\%22true\%22\]\)] .autocomplete{inset-block-start:48px}.form--global-search-group .has-autocomplete:has([aria-expanded=true]) .autocomplete{inset-block-start:48px}}@media (max-width:1023px){.form--global-search-group .form__actions{align-self:flex-start}}.form--hero-search-group .autocomplete{border-color:var(--snsw-form-element-border-lightest)}.form-element--h3-label label:not(.option),.form-element--h3-label legend,.form-element--h3-label summary{font-size:var(--snsw-font-size-xl);font-weight:700;line-height:var(--snsw-line-height-h);margin-block:var(--snsw-spacing-m);margin-block-start:var(--snsw-spacing-l);margin-inline:0;max-inline-size:var(--snsw-line-length)}.form__item .description{margin-block-end:var(--snsw-spacing-m)}.form__item .description>p{margin-block-start:0}</style> <style data-src="navigation.css">.breadcrumb{font-size:var(--snsw-font-size-s);margin-block-end:var(--snsw-spacing-s)}.breadcrumb ol,.breadcrumb ul{list-style:none;margin:0;max-inline-size:none;padding:0}.breadcrumb li{display:inline-block;margin:0;padding:0}@media (min-width:480px){.breadcrumb li:after{content:"/";display:inline-block;font-size:var(--snsw-font-size-s);margin-inline:.4rem}.breadcrumb li:last-child:after{display:none}}@media (max-width:479px){.breadcrumb li{display:none}.breadcrumb li.breadcrumb__previous{display:block}.breadcrumb li.breadcrumb__previous a{background:url("data:image/svg+xml;charset=utf-8,%3Csvg width='7' height='12' xmlns='http://www.w3.org/2000/svg'%3E%3Cpath fill='%23242934' d='m7 10.6-1.2 1.2L0 6 5.8.2 7 1.4 2.4 6 7 10.6z'/%3E%3C/svg%3E") no-repeat 7px;padding-inline-start:26px}}.breadcrumb a{color:var(--snsw-text-black)}@media print{.breadcrumb{display:none}}.translated-rtl .breadcrumb li.breadcrumb__previous a,[dir=rtl] .breadcrumb li.breadcrumb__previous a{background-position:right 7px center}.breadcrumb li.breadcrumb__back a{background:url("data:image/svg+xml;charset=utf-8,%3Csvg width='7' height='12' xmlns='http://www.w3.org/2000/svg'%3E%3Cpath fill='%23242934' d='m7 10.6-1.2 1.2L0 6 5.8.2 7 1.4 2.4 6 7 10.6z'/%3E%3C/svg%3E") no-repeat 0;padding-inline-start:17px;text-decoration:underline}@media (max-width:479px){.breadcrumb li.breadcrumb__back{display:block}}.translated-rtl .breadcrumb li.breadcrumb__back a,[dir=rtl] .breadcrumb li.breadcrumb__back a{background-position:100%}.sticky-nav{background:var(--snsw-text-white);block-size:72px;border-block-end:1px solid var(--snsw-border-grey-light);inset-block-start:-1px;position:-webkit-sticky;position:sticky;z-index:100}.sticky-nav:after{background:linear-gradient(#00000008,#0000);block-size:6px;content:"";inline-size:100%;inset-block-end:-6px;inset-inline-start:0;position:absolute}.sticky-nav ul{display:flex;inline-size:auto;margin:0;max-inline-size:none;padding:0}.sticky-nav li{background:0;margin-block-end:0;margin-inline-end:2.5rem;padding:0}.sticky-nav li:last-child{margin:0}.sticky-nav a{color:var(--snsw-text-black);display:block;line-height:24px;padding-block:24px;text-decoration:none;white-space:nowrap}.sticky-nav a.is-active,.sticky-nav a:active,.sticky-nav a:hover{border-block-end:4px solid var(--snsw-link-blue);padding-block-end:20px}.sticky-nav a.is-active,.sticky-nav a:active{font-weight:500}@media 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class="settings-tray-editable block" data-drupal-settingstray="editable"> <div id="fontSize" class="font-resize"></div> </div> </div> </div> <div class="page-content" id="main-content" data-ga4-section-id="page_content"> <div id="block-content" class="block"> <article class="page-wrapper transaction"> <div class="container"> <div class="block"> <nav class="is-excluded toc" id="toc"></nav> </div> <div class="block"> <section class="page-section"> <h2>Introduction</h2> <p>If you're a war veteran with a service related disability, you can apply for an ex-defence personnel transport concession entitlement card. This card entitles you to free travel on most public transport in NSW.&nbsp;You'll also get a free Opal card. The Opal card lets you open gates at train stations and ferry wharves without staff.</p> </section> <section class="page-section"> <h2>Eligibility</h2> <p>You must:</p><ul><li>be a permanent resident of NSW</li><li>be a war veteran&nbsp;from Australia, New Zealand or a WWII Allied Nation having reciprocal pension rights with Australia, and:<ul><li>have been rated by the Department of Veterans' Affairs (DVA) as having a service-related disability of 10% or more, or</li><li>receive, or have received, periodic payments or a lump sum from the DVA for permanent impairment compensation and your overall impairment points for injuries or diseases related to overseas&nbsp;warlike or non-warlike service are 10 points or higher.</li></ul></li></ul><p><strong>Notes:</strong></p><ul><li>Blinded soldiers, World War 1 veterans'&nbsp;widows and recipients of the Victoria Cross or the George Cross <a href="/transaction/apply-for-a-veterans-or-war-widow-ers-travel-concession-card" data-entity-type="linky" data-entity-uuid="c01e5c9c-7465-48ee-904f-707aba2e0739" data-entity-substitution="canonical">receive a different pass for free travel</a>.</li><li>If you're not eligible&nbsp;for a Transport Concession Entitlement Card, you can <a href="/transaction/apply-for-a-gold-opal-card-as-a-dva-veteran-gold-card-holder" data-entity-type="linky" data-entity-uuid="427026bb-f5f8-471a-ac1e-7db7d05e0ce3" data-entity-substitution="canonical">apply for a Gold Opal card</a>, if you hold a DVA&nbsp;Veteran Gold Card.&nbsp;</li></ul> </section> <section class="page-section"> <h2>What you need</h2> <ul><li>your DVA file number, and</li><li>your Unique Identification Number (UIN), if applicable.</li></ul> </section> <section class="page-section"> <h2>How to apply</h2> <ol><li>Check the eligibility requirements.</li><li>Select the 'Apply online'&nbsp;button.</li><li>Select the 'Veterans Concession' entitlement type and enter your DVA file number and UIN if applicable.</li><li>Complete&nbsp;and submit the form.</li></ol> </section> <section class="page-section"> <h2>More information</h2> <ul><li>You must carry your transport concession entitlement card (proof of entitlement) when travelling with a concession ticket or a concession Opal card, or you may be fined.</li><li>Free travel isn't available on fast ferries between Manly and Circular Quay, event shuttle buses, charter bus services, Great Southern Rail services, or NSW TrainLink&nbsp;regional services.<ul><li>If you live outside the Sydney and Newcastle suburban areas however, you&nbsp;<strong>are&nbsp;</strong>entitled to a combined total of 3 return or 6 single free journeys on NSW TrainLink each calendar year, for travel within NSW or the NSW portion of an interstate journey. When travelling interstate, you pay the applicable fare from the NSW border to the interstate destination.</li></ul></li><li>You'll need to pay a concessional station access fee at Sydney Domestic and International Airport train stations.</li><li>Check with your&nbsp;<a href="https://transportnsw.info/operators" aria-label="Local Transport Operators. External website">Local Transport Operators</a>&nbsp;to find out if they recognise the ex-defence personnel transport&nbsp;concession entitlement card.</li></ul> </section> </div> <div class="block"> <div data-ga4-section-id="content_blocks_related_links" class="box field field-txn-related-txns field-type-entity-reference field-label-above"> <h2 class="is-excluded">Related transactions</h2> <ul> <li class="field-item"> <a href="/transaction/renew-a-transport-concession-entitlement-card-ex-defence-personnel-with-a-disability" hreflang="en">Renew a transport concession entitlement card (ex-defence personnel with a disability)</a> </li> <li class="field-item"> <a href="/transaction/replace-a-lost-or-stolen-transport-concession-entitlement-card-ex-defence-personnel-with-a-disability" hreflang="en">Replace a lost or stolen transport concession entitlement card (ex-defence personnel with a disability)</a> </li> <li class="field-item"> <a href="/transaction/apply-for-replace-or-renew-a-mobility-parking-scheme-permit-individual" hreflang="en">Apply for, replace, or renew a Mobility Parking Scheme permit (individual)</a> </li> </ul> </div> </div> </div> <div class="transaction-cta" data-uuid="ee76090d-f846-4725-8e0a-800216da0cc3" data-revision-id="" data-sticky="true"></div> <div class="back-to-top rs_skip" id="back-to-top"> <a href="#main-content" class="button button--link button--short">Back to top</a> </div> <div class="container"> <div class="last-updated"> Last updated: 29 March 2023 </div> <div id="socialSharing" class="social-sharing is-excluded rs_skip"> <div class="container" data-load-error hidden>An error occurred loading the sharing widget. <button data-load-fallback class="button button--secondary visually-hidden">Load the sharing widget</button> </div> </div> </div> </article> </div> </div> </main> <div id="block-snswcustomersatisfactionform" class="settings-tray-editable block" 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