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Callback | JivoChat

<!DOCTYPE html><html lang="en" class="root"><head><meta charSet="utf-8"/><title>Callback | JivoChat</title><meta name="description" content="Let your customers connect with you over the phone in 30 seconds!"/><meta property="twitter:description" content="Let your customers connect with you over the phone in 30 seconds!"/><meta name="keywords" content="chat with phone, chat calls, call with chat, chat with call"/><meta name="robots" content="noodp, noydir"/><link rel="canonical" href="https://www.jivochat.com/calls/"/><meta content="IE=edge" http-equiv="X-UA-Compatible"/><meta content="width=device-width,initial-scale=1.0,minimum-scale=1.0,maximum-scale=1.5" name="viewport"/><meta content="telephone=no" name="format-detection"/><meta name="HandheldFriendly" content="true"/><meta name="apple-itunes-app" content="app-id=898216971"/><meta property="og:title" content="Callback | JivoChat"/><meta property="og:description" content="Let your customers connect with you over the phone in 30 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var(--grid-gap));}/*!sc*/ .dVCHd{padding:calc(1.5 * var(--grid-gap));}/*!sc*/ data-styled.g7[id="sc-d4f7fcfd-0"]{content:"gpMmYg,iWoBHB,YarvB,cdyGUN,dVCHd,"}/*!sc*/ </style></head><body><div id="__next"><div class="theme_jv-theme___uW6Z jv-theme_light __className_9c3223"><header class="header_header__Ymsr6"><div class="wrapper_wrapper__odOwU header_header__wrapper__PCCNS"><div class="sc-a5e13634-0 gOLjxG flex_container__cK53T"><div class="sc-ed10f820-0 fKSZrY"><a class="logo_logo__eehtX logo_logo_jivochat__n5oXA link" href="https://www.jivochat.com/"><img alt="" fetchpriority="high" decoding="async" data-nimg="fill" class="image_image__SremO" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/logo/jivochat_regular.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/logo/jivochat_regular.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/logo/jivochat_regular.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/logo/jivochat_regular.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/logo/jivochat_regular.svg"/></a></div><div class="sc-ed10f820-0 fKSZrY"><div class="sc-a5e13634-0 kGynrz header_menuDesktop__iuur1 flex_container__cK53T"><div class="header_menuItem__1G50G"><div class="typo_variant_small__9ca5C typo_weight_normal__Jv8kV"><div><div class="dropdown_dropdown__jjTS6 header_features__EY2Iz"><div class="dropdown_switch__DKlHT header_menuLink__es8ua"><span class="dropdown_switch__label__ijjUd">Features</span><svg stroke="currentColor" fill="currentColor" stroke-width="0" viewBox="0 0 512 512" class="dropdown_switch__arrow__4Nd3e" height="1em" width="1em" xmlns="http://www.w3.org/2000/svg"><path fill="none" stroke-linecap="round" stroke-linejoin="round" stroke-width="48" d="m112 184 144 144 144-144"></path></svg></div><div class="dropdown__menu features__dropdown"><div class="sc-a2135f3a-0 gxoWSV grid_container__lptRz"><div class="sc-de5046a6-0 dfrcrG header_features__submenuColumn__RhL0l"><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/features/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_features.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_features.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_features.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_features.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_features.svg"/></span>Live Chat for Websites</a><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/mobilesdk/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_mobilesdk.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_mobilesdk.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_mobilesdk.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_mobilesdk.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_mobilesdk.svg"/></span>Live Chat for Mobile App</a><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/chatbots/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_chatbots.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_chatbots.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_chatbots.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_chatbots.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_chatbots.svg"/></span>Chatbots</a><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/whatsapp/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_whatsapp.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_whatsapp.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_whatsapp.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_whatsapp.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_whatsapp.svg"/></span>WhatsApp Business</a><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/ai-assistant/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_ai-assistant.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_ai-assistant.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_ai-assistant.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_ai-assistant.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_ai-assistant.svg"/></span>AI assistant</a><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/jivo-marketing/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_jivo-marketing.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_jivo-marketing.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_jivo-marketing.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_jivo-marketing.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_jivo-marketing.svg"/></span>Jivo Marketing</a></div><div class="sc-de5046a6-0 dfrcrG header_features__submenuColumn__RhL0l"><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/instagram/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_instagram.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_instagram.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_instagram.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_instagram.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_instagram.svg"/></span>Instagram</a><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/facebook/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_facebook.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_facebook.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_facebook.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_facebook.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_facebook.svg"/></span>Facebook</a><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/telegram/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_telegram.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_telegram.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_telegram.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_telegram.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_telegram.svg"/></span>Telegram</a><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/viber/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_viber.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_viber.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_viber.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_viber.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_viber.svg"/></span>Viber</a><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/business-chat/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_business-chat.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_business-chat.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_business-chat.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_business-chat.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_business-chat.svg"/></span>Apple Business Chat</a></div><div class="sc-de5046a6-0 dfrcrG header_features__submenuColumn__RhL0l"><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/telephony_module/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_telephony_module.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_telephony_module.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_telephony_module.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_telephony_module.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_telephony_module.svg"/></span>Telephony Plus</a><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/video_calls/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_video_calls.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_video_calls.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_video_calls.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_video_calls.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_video_calls.svg"/></span>Videocalls</a><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/telephony/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_telephony.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_telephony.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_telephony.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_telephony.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_telephony.svg"/></span>JivoChat Business Phone</a><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/calls/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_calls.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_calls.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_calls.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_calls.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_calls.svg"/></span>Callback</a></div><div class="sc-de5046a6-0 dfrcrG header_features__submenuColumn__RhL0l"><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/crm/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_crm.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_crm.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_crm.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_crm.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_crm.svg"/></span>CRM</a><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/teamchats/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_teamchats.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_teamchats.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_teamchats.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_teamchats.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_teamchats.svg"/></span>JivoChat Team Chats</a><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/email/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_email.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_email.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_email.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_email.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_email.svg"/></span>Company`s Email Integration</a><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/integrations/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_integrations.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_integrations.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_integrations.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_integrations.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_integrations.svg"/></span>Integrations</a><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/docs/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_docs.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_docs.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_docs.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_docs.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_docs.svg"/></span>API for Developers</a></div></div></div></div></div></div></div><div class="header_menuItem__1G50G"><div class="typo_variant_small__9ca5C typo_weight_normal__Jv8kV"><a class="header_menuLink__es8ua link" href="https://www.jivochat.com/pricing/">Pricing</a></div></div><div class="header_menuItem__1G50G"><div class="typo_variant_small__9ca5C typo_weight_normal__Jv8kV"><a class="header_menuLink__es8ua link" href="https://www.jivochat.com/partnership/">Affiliate program</a></div></div><div class="header_menuItem__1G50G"><div class="typo_variant_small__9ca5C typo_weight_normal__Jv8kV"><a href="/blog" class="header_menuLink__es8ua link">Blog</a></div></div><div class="header_menuItem__1G50G"><div class="typo_variant_small__9ca5C typo_weight_normal__Jv8kV"><a class="header_menuLink__es8ua link" href="https://www.jivochat.com/help/">Help</a></div></div><div class="header_menuItem__1G50G"><div class="typo_variant_small__9ca5C typo_weight_normal__Jv8kV"><a class="header_menuLink__es8ua link" href="https://www.jivochat.com/apps/">Applications</a></div></div><div class="header_menuItem__1G50G header_login__1Ia_q"><div class="typo_variant_small__9ca5C typo_weight_normal__Jv8kV"><a class="header_menuLink__es8ua link" href="https://www.jivochat.com/"><span><svg stroke="currentColor" fill="currentColor" stroke-width="0" viewBox="0 0 512 512" class="header_login__icon__lpABX" width="1em" height="1em" xmlns="http://www.w3.org/2000/svg"><path d="M368 192h-16v-80a96 96 0 1 0-192 0v80h-16a64.07 64.07 0 0 0-64 64v176a64.07 64.07 0 0 0 64 64h224a64.07 64.07 0 0 0 64-64V256a64.07 64.07 0 0 0-64-64zm-48 0H192v-80a64 64 0 1 1 128 0z"></path></svg>Login</span></a></div></div><div class="header_menuItem__1G50G"><div class="typo_variant_small__9ca5C typo_weight_normal__Jv8kV"><a class="link" href="https://www.jivochat.com/"><div class="sc-fd2506a-0 jwXOyi button_buttonContainer__54cYk"><button class="button_button__NL__m button_size_s__uJBcd button_variant_accent__4gCzh">Sign up free</button></div></a></div></div><div class="header_menuItem__1G50G header_langSwitcher__Pdfjx"><div class="typo_variant_small__9ca5C typo_weight_normal__Jv8kV"><div><div class="dropdown_dropdown__jjTS6"><div class="dropdown_switch__DKlHT header_langSwitcher__link__iNLSl header_menuLink__es8ua"><span class="dropdown_switch__label__ijjUd">EN</span><svg stroke="currentColor" fill="currentColor" stroke-width="0" viewBox="0 0 512 512" class="dropdown_switch__arrow__4Nd3e" height="1em" width="1em" xmlns="http://www.w3.org/2000/svg"><path fill="none" stroke-linecap="round" stroke-linejoin="round" stroke-width="48" d="m112 184 144 144 144-144"></path></svg></div><div class="dropdown__menu "><a href="https://www.jivochat.com.tr/calls/" class="header_menuLink__es8ua header_langSwitcher__option__2O_lu link">Türkçe</a><a href="https://www.jivochat.es/calls/" class="header_menuLink__es8ua header_langSwitcher__option__2O_lu link">Español</a><a href="https://www.jivochat.com.br/sistema-de-callback/" class="header_menuLink__es8ua header_langSwitcher__option__2O_lu link">Português</a></div></div></div></div></div></div><div class="sc-a5e13634-0 dOiLVU header_menuMobileToggleIcon__QlKXT flex_container__cK53T"><svg xmlns="http://www.w3.org/2000/svg" xml:space="preserve" width="30" height="30" fill="#00bf54" viewBox="0 0 64 64"><g class="burger_svg__menu"><path d="M4 11.5h56v4.8H4zM4 29.5h56v4.8H4zM4 47.7h56v4.8H4z"></path></g></svg></div></div><div class="header_menuMobile__DN3xF"><div class="header_menuItem__1G50G header_langSwitcher__Pdfjx"><div class="typo_variant_small__9ca5C typo_weight_normal__Jv8kV"><div><div class="dropdown_dropdown__jjTS6"><div class="dropdown_switch__DKlHT header_langSwitcher__link__iNLSl header_menuLink__es8ua"><span class="dropdown_switch__label__ijjUd">EN</span><svg stroke="currentColor" fill="currentColor" stroke-width="0" viewBox="0 0 512 512" class="dropdown_switch__arrow__4Nd3e" height="1em" width="1em" xmlns="http://www.w3.org/2000/svg"><path fill="none" stroke-linecap="round" stroke-linejoin="round" stroke-width="48" d="m112 184 144 144 144-144"></path></svg></div><div class="dropdown__menu "><a href="https://www.jivochat.com.tr/calls/" class="header_menuLink__es8ua header_langSwitcher__option__2O_lu link">Türkçe</a><a href="https://www.jivochat.es/calls/" class="header_menuLink__es8ua header_langSwitcher__option__2O_lu link">Español</a><a href="https://www.jivochat.com.br/sistema-de-callback/" class="header_menuLink__es8ua header_langSwitcher__option__2O_lu link">Português</a></div></div></div></div></div><div class="header_menuItem__1G50G"><div class="typo_variant_small__9ca5C typo_weight_normal__Jv8kV"><div><div class="dropdown_dropdown__jjTS6 header_features__EY2Iz"><div class="dropdown_switch__DKlHT header_menuLink__es8ua"><span class="dropdown_switch__label__ijjUd">Features</span><svg stroke="currentColor" fill="currentColor" stroke-width="0" viewBox="0 0 512 512" class="dropdown_switch__arrow__4Nd3e" height="1em" width="1em" xmlns="http://www.w3.org/2000/svg"><path fill="none" stroke-linecap="round" stroke-linejoin="round" stroke-width="48" d="m112 184 144 144 144-144"></path></svg></div><div class="dropdown__menu features__dropdown"><div class="sc-a2135f3a-0 gxoWSV grid_container__lptRz"><div class="sc-de5046a6-0 dfrcrG header_features__submenuColumn__RhL0l"><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/features/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_features.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_features.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_features.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_features.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_features.svg"/></span>Live Chat for Websites</a><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/mobilesdk/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_mobilesdk.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_mobilesdk.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_mobilesdk.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_mobilesdk.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_mobilesdk.svg"/></span>Live Chat for Mobile App</a><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/chatbots/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_chatbots.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_chatbots.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_chatbots.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_chatbots.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_chatbots.svg"/></span>Chatbots</a><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/whatsapp/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_whatsapp.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_whatsapp.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_whatsapp.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_whatsapp.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_whatsapp.svg"/></span>WhatsApp Business</a><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/ai-assistant/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_ai-assistant.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_ai-assistant.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_ai-assistant.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_ai-assistant.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_ai-assistant.svg"/></span>AI assistant</a><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/jivo-marketing/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_jivo-marketing.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_jivo-marketing.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_jivo-marketing.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_jivo-marketing.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_jivo-marketing.svg"/></span>Jivo Marketing</a></div><div class="sc-de5046a6-0 dfrcrG header_features__submenuColumn__RhL0l"><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/instagram/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_instagram.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_instagram.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_instagram.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_instagram.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_instagram.svg"/></span>Instagram</a><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/facebook/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_facebook.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_facebook.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_facebook.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_facebook.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_facebook.svg"/></span>Facebook</a><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/telegram/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_telegram.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_telegram.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_telegram.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_telegram.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_telegram.svg"/></span>Telegram</a><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/viber/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_viber.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_viber.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_viber.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_viber.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_viber.svg"/></span>Viber</a><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/business-chat/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_business-chat.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_business-chat.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_business-chat.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_business-chat.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_business-chat.svg"/></span>Apple Business Chat</a></div><div class="sc-de5046a6-0 dfrcrG header_features__submenuColumn__RhL0l"><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/telephony_module/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_telephony_module.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_telephony_module.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_telephony_module.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_telephony_module.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_telephony_module.svg"/></span>Telephony Plus</a><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/video_calls/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_video_calls.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_video_calls.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_video_calls.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_video_calls.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_video_calls.svg"/></span>Videocalls</a><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/telephony/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_telephony.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_telephony.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_telephony.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_telephony.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_telephony.svg"/></span>JivoChat Business Phone</a><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/calls/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_calls.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_calls.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_calls.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_calls.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_calls.svg"/></span>Callback</a></div><div class="sc-de5046a6-0 dfrcrG header_features__submenuColumn__RhL0l"><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/crm/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_crm.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_crm.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_crm.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_crm.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_crm.svg"/></span>CRM</a><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/teamchats/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_teamchats.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_teamchats.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_teamchats.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_teamchats.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_teamchats.svg"/></span>JivoChat Team Chats</a><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/email/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_email.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_email.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_email.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_email.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_email.svg"/></span>Company`s Email Integration</a><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/integrations/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_integrations.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_integrations.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_integrations.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_integrations.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_integrations.svg"/></span>Integrations</a><a class="header_features__submenuLink__p5mAE header_menuLink__es8ua link" href="https://www.jivochat.com/docs/"><span class="header_features__submenuIcon__B6kVt"><img alt="" fetchpriority="high" width="32" height="32" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_docs.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_docs.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_docs.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_docs.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/layout/submenu/submenu_docs.svg"/></span>API for Developers</a></div></div></div></div></div></div></div><div class="header_menuItem__1G50G"><div class="typo_variant_small__9ca5C typo_weight_normal__Jv8kV"><a class="header_menuLink__es8ua link" href="https://www.jivochat.com/pricing/">Pricing</a></div></div><div class="header_menuItem__1G50G"><div class="typo_variant_small__9ca5C typo_weight_normal__Jv8kV"><a class="header_menuLink__es8ua link" href="https://www.jivochat.com/partnership/">Affiliate program</a></div></div><div class="header_menuItem__1G50G"><div class="typo_variant_small__9ca5C typo_weight_normal__Jv8kV"><a href="/blog" class="header_menuLink__es8ua link">Blog</a></div></div><div class="header_menuItem__1G50G"><div class="typo_variant_small__9ca5C typo_weight_normal__Jv8kV"><a class="header_menuLink__es8ua link" href="https://www.jivochat.com/help/">Help</a></div></div><div class="header_menuItem__1G50G"><div class="typo_variant_small__9ca5C typo_weight_normal__Jv8kV"><a class="header_menuLink__es8ua link" href="https://www.jivochat.com/apps/">Applications</a></div></div><div class="header_menuItem__1G50G header_login__1Ia_q"><div class="typo_variant_small__9ca5C typo_weight_normal__Jv8kV"><a class="header_menuLink__es8ua link" href="https://www.jivochat.com/"><span><svg stroke="currentColor" fill="currentColor" stroke-width="0" viewBox="0 0 512 512" class="header_login__icon__lpABX" width="1em" height="1em" xmlns="http://www.w3.org/2000/svg"><path d="M368 192h-16v-80a96 96 0 1 0-192 0v80h-16a64.07 64.07 0 0 0-64 64v176a64.07 64.07 0 0 0 64 64h224a64.07 64.07 0 0 0 64-64V256a64.07 64.07 0 0 0-64-64zm-48 0H192v-80a64 64 0 1 1 128 0z"></path></svg>Login</span></a></div></div><div class="header_menuItem__1G50G"><div class="typo_variant_small__9ca5C typo_weight_normal__Jv8kV"><a class="link" href="https://www.jivochat.com/"><div class="sc-fd2506a-0 jwXOyi button_buttonContainer__54cYk"><button class="button_button__NL__m button_size_s__uJBcd button_variant_accent__4gCzh">Sign up free</button></div></a></div></div></div></div></div></header><main><div class="wrapper_wrapper__odOwU"><section class="sc-ac1dc1b3-0 bsxchb"><div class="sc-a2135f3a-0 iCIWln grid_container__lptRz"><div class="sc-de5046a6-0 gdbDOZ"><h1 class="typo_variant_h1__QUhQp">Callback in 30 seconds</h1><section class="sc-ac1dc1b3-0 jzgxCz"><div class="typo_variant_default__YdXeN">Some customers prefer phone calls rather than chats. Connect Callback feature in JivoChat to engage them</div></section><a class="link" data-qa-id="calls_button_1st_screen" href="https://www.jivochat.com/"><div class="sc-fd2506a-0 jwXOyi button_buttonContainer__54cYk"><button class="button_button__NL__m button_size_l__hgiOP button_variant_primary__ftC9R">Connect</button></div></a><section class="sc-ac1dc1b3-0 kugYQb"><a href="#" class="link link_link_color_green-2__Mbp7l">See pricing</a></section></div><div class="sc-de5046a6-0 gdbDOZ"><video class="calls_video__fFCyT" autoplay="" playsinline="" muted="" loop="" preload="metadata"><source type="video/mp4" src="/images/pages/calls/callback-en.mp4"/></video></div></div></section><div class="sc-d4f7fcfd-0 gpMmYg tile_tile_border-radius_l__GCOxF tile_tile_background_gray-10__zrGbH tile_tile_height_full__Y6omB"><div class="typo_variant_default__YdXeN typo_align_center__pXHJQ"><img alt="chatCallsImage" loading="lazy" width="216" height="90" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_auto,c_limit,w_640,q_auto/images/pages/calls/chat-calls.webp 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_auto,c_limit,w_1080,q_auto/images/pages/calls/chat-calls.webp 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_auto,c_limit,w_1920,q_auto/images/pages/calls/chat-calls.webp 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_auto,c_limit,w_3840,q_auto/images/pages/calls/chat-calls.webp 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_auto,c_limit,w_3840,q_auto/images/pages/calls/chat-calls.webp"/></div><section class="sc-ac1dc1b3-0 jZMgmn"><div class="typo_variant_h2__UgPWY typo_align_center__pXHJQ">Callbacks help close deals</div></section><section class="sc-ac1dc1b3-0 ecbDxO"><div class="typo_variant_default__YdXeN typo_color_gray-75__qemMS typo_align_center__pXHJQ">Phone calls and live chat are combined in JivoChat: you can talk to a customer on the phone and send him messages or documents via chat at the same time. Mix these channels to raise the conversion of site visitors into customers</div></section></div><section class="sc-ac1dc1b3-0 fKAfTy"><div class="sc-a2135f3a-0 irPjyB grid_container__lptRz"><div class="sc-de5046a6-0 irExAi"><div class="sc-d4f7fcfd-0 iWoBHB tile_tile_border-radius_l__GCOxF tile_tile_background_gray-10__zrGbH tile_tile_height_full__Y6omB"><video class="calls_video__fFCyT" playsinline="" autoplay="" muted="" loop="" preload="metadata"><source type="video/mp4" src="/images/pages/calls/info-client-en.mp4"/></video></div></div><div class="sc-de5046a6-0 gFdoLG"><div class="sc-d4f7fcfd-0 YarvB tile_tile_border-radius_l__GCOxF tile_tile_background_gray-10__zrGbH tile_tile_height_auto__OyPbC"><div class="typo_variant_h4__jp0m6">JivoChat can tell you who&#x27;s on the phone. </div><section class="sc-ac1dc1b3-0 jexVbN"><div class="typo_variant_default__YdXeN">Information about the caller is shown automatically during the call: his city, the source he came from, what pages of your website he is currently viewing </div></section><img alt="emojisImage" loading="lazy" width="232" height="76" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_auto,c_limit,w_640,q_auto/images/pages/calls/emojis.webp 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_auto,c_limit,w_1080,q_auto/images/pages/calls/emojis.webp 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_auto,c_limit,w_1920,q_auto/images/pages/calls/emojis.webp 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_auto,c_limit,w_3840,q_auto/images/pages/calls/emojis.webp 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_auto,c_limit,w_3840,q_auto/images/pages/calls/emojis.webp"/></div></div><div class="sc-de5046a6-0 gFdoLG"><div class="sc-d4f7fcfd-0 YarvB tile_tile_border-radius_l__GCOxF tile_tile_height_full__Y6omB calls_greenGradient__DWAeB"><div class="typo_variant_h4__jp0m6 typo_color_white__zUfEO">Callback or live chat? Don&#x27;t choose one thing, take it all</div><section class="sc-ac1dc1b3-0 kugYQb"><div class="typo_variant_default__YdXeN typo_color_white__zUfEO">Live chat is convenient for delicate customer support, instant callback — for active completion of the deal. We have combined both solutions in JivoChat so you can use the perfect tool for different situations. </div></section></div></div><div class="sc-de5046a6-0 irExAi"><div class="sc-d4f7fcfd-0 cdyGUN tile_tile_border-radius_l__GCOxF tile_tile_background_gray-10__zrGbH tile_tile_height_full__Y6omB"><div class="sc-a5e13634-0 jXbFBS flex_container__cK53T"><img alt="widget-1Image" loading="lazy" width="709" height="546" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_auto,c_limit,w_640,q_auto/images/pages/calls/widget-1.en.webp 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_auto,c_limit,w_1080,q_auto/images/pages/calls/widget-1.en.webp 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_auto,c_limit,w_1920,q_auto/images/pages/calls/widget-1.en.webp 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_auto,c_limit,w_3840,q_auto/images/pages/calls/widget-1.en.webp 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_auto,c_limit,w_3840,q_auto/images/pages/calls/widget-1.en.webp"/></div></div></div></div></section></div><div class="theme_jv-theme___uW6Z jv-theme_dark "><div class="wrapper_wrapper__odOwU"><section class="sc-ac1dc1b3-0 cKLtxV"><section class="sc-ac1dc1b3-0 IsGHP"><div class="typo_variant_h2__UgPWY">Take calls wherever it is convenient</div></section><div class="sc-a2135f3a-0 kcMGwH grid_container__lptRz"><div class="sc-de5046a6-0 kmiZsC"><div class="sc-d4f7fcfd-0 dVCHd tile_tile_border-radius_m__jt6Jx tile_tile_background_gray-85__BhrFt tile_tile_height_full__Y6omB"><div class="sc-a5e13634-0 BMeTW flex_container__cK53T"><div class="sc-a5e13634-0 jXbFBS calls_featuresIconContainer__U6_XG flex_container__cK53T"><img alt="" loading="lazy" width="64" height="64" decoding="async" data-nimg="1" class="image_image__SremO calls_featuresIcon__a3gle" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/pages/calls/icon-item01.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/pages/calls/icon-item01.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/pages/calls/icon-item01.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/pages/calls/icon-item01.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/pages/calls/icon-item01.svg"/></div><div class="typo_variant_default__YdXeN typo_color_gray-35__kEsJD">Make and receive calls in the JivoChat app</div></div></div></div><div class="sc-de5046a6-0 kmiZsC"><div class="sc-d4f7fcfd-0 dVCHd tile_tile_border-radius_m__jt6Jx tile_tile_background_gray-85__BhrFt tile_tile_height_full__Y6omB"><div class="sc-a5e13634-0 BMeTW flex_container__cK53T"><div class="sc-a5e13634-0 jXbFBS calls_featuresIconContainer__U6_XG flex_container__cK53T"><img alt="" loading="lazy" width="64" height="64" decoding="async" data-nimg="1" class="image_image__SremO calls_featuresIcon__a3gle" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/pages/calls/icon-item02.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/pages/calls/icon-item02.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/pages/calls/icon-item02.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/pages/calls/icon-item02.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/pages/calls/icon-item02.svg"/></div><div class="typo_variant_default__YdXeN typo_color_gray-35__kEsJD">To a SIP phone connected to your IP PBX</div></div></div></div><div class="sc-de5046a6-0 kmiZsC"><div class="sc-d4f7fcfd-0 dVCHd tile_tile_border-radius_m__jt6Jx tile_tile_background_gray-85__BhrFt tile_tile_height_full__Y6omB"><div class="sc-a5e13634-0 BMeTW flex_container__cK53T"><div class="sc-a5e13634-0 jXbFBS calls_featuresIconContainer__U6_XG flex_container__cK53T"><img alt="" loading="lazy" width="64" height="64" decoding="async" data-nimg="1" class="image_image__SremO calls_featuresIcon__a3gle" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/pages/calls/icon-item03.svg 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/pages/calls/icon-item03.svg 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/pages/calls/icon-item03.svg 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/pages/calls/icon-item03.svg 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_svg/images/pages/calls/icon-item03.svg"/></div><div class="typo_variant_default__YdXeN typo_color_gray-35__kEsJD">Redirect calls to your mobile phone if you are out of the office</div></div></div></div><div class="sc-de5046a6-0 gvibqN"><div class="sc-d4f7fcfd-0 cdyGUN tile_tile_border-radius_l__GCOxF tile_tile_height_full__Y6omB calls_greenGradient__DWAeB"><div class="sc-a5e13634-0 jXbFBS flex_container__cK53T"><img alt="startCallbackImage" loading="lazy" width="572" height="518" decoding="async" data-nimg="1" class="image_image__SremO" style="color:transparent" sizes="100vw" srcSet="https://res.cloudinary.com/dmgesihkv/image/upload/f_auto,c_limit,w_640,q_auto/images/pages/calls/start-callback.en.webp 640w, https://res.cloudinary.com/dmgesihkv/image/upload/f_auto,c_limit,w_1080,q_auto/images/pages/calls/start-callback.en.webp 1080w, https://res.cloudinary.com/dmgesihkv/image/upload/f_auto,c_limit,w_1920,q_auto/images/pages/calls/start-callback.en.webp 1920w, https://res.cloudinary.com/dmgesihkv/image/upload/f_auto,c_limit,w_3840,q_auto/images/pages/calls/start-callback.en.webp 3840w" src="https://res.cloudinary.com/dmgesihkv/image/upload/f_auto,c_limit,w_3840,q_auto/images/pages/calls/start-callback.en.webp"/></div></div></div><div class="sc-de5046a6-0 kmiZsC"><div class="sc-d4f7fcfd-0 YarvB tile_tile_border-radius_l__GCOxF tile_tile_background_gray-85__BhrFt tile_tile_height_auto__OyPbC"><div class="typo_variant_h4__jp0m6 typo_color_white__zUfEO">JivoChat is generating leads 24/7</div><section class="sc-ac1dc1b3-0 jexVbN"><div class="typo_variant_default__YdXeN typo_color_gray-35__kEsJD">The callback works even when the agents are busy or offline. JivoChat will invite the customer to choose a convenient time for a callback.</div></section></div></div><div class="sc-de5046a6-0 kmiZsC"><div class="sc-d4f7fcfd-0 YarvB tile_tile_border-radius_l__GCOxF tile_tile_background_gray-85__BhrFt tile_tile_height_auto__OyPbC"><div class="typo_variant_h4__jp0m6 typo_color_white__zUfEO">Double sales from the mobile version of the site</div><section class="sc-ac1dc1b3-0 jexVbN"><div class="typo_variant_default__YdXeN typo_color_gray-35__kEsJD">In 2021, the share of mobile traffic has reached 83% — so customers order calls from mobile devices more often — with a callback feature, shopping in the mobile version of your site will become even more convenient</div></section></div></div><div class="sc-de5046a6-0 gvibqN"><video class="calls_video__fFCyT calls_video__mobileCall__1G9L2" autoplay="" playsinline="" muted="" loop="" preload="metadata"><source type="video/mp4" src="/images/pages/calls/mobile-call-en.mp4"/></video></div></div></section></div></div><div class="wrapper_wrapper__odOwU"><section class="sc-ac1dc1b3-0 cKLtxV"><div class="sc-a5e13634-0 fEuqge flex_container__cK53T"><div class="sc-ed10f820-0 fxCCJj"><div class="sc-a5e13634-0 fEuqge flex_container__cK53T"><div class="typo_variant_h2__UgPWY typo_align_center__pXHJQ">Connect callbacks today</div><div class="typo_variant_default__YdXeN typo_weight_normal__Jv8kV typo_align_center__pXHJQ common_textColor__4SXM4">Callbacks are available in all JivoChat versions and are charged per minute</div></div></div><a class="link" data-qa-id="calls_button_last_screen" href="https://www.jivochat.com/"><div class="sc-fd2506a-0 jwXOyi button_buttonContainer__54cYk"><button class="button_button__NL__m button_size_l__hgiOP button_variant_primary__ftC9R">Try now </button></div></a></div></section><div></div><section class="sc-ac1dc1b3-0 evElEt"><div class="sc-a2135f3a-0 kcMGwH grid_container__lptRz"><div class="sc-de5046a6-0 kmiZsC"><div class="sc-d4f7fcfd-0 YarvB tile_tile_border-radius_l__GCOxF tile_tile_background_gray-10__zrGbH tile_tile_height_full__Y6omB"><div class="typo_variant_default__YdXeN typo_color_gray-75__qemMS">Calls to US </div><section class="sc-ac1dc1b3-0 jZMgmn"><div class="typo_variant_h2__UgPWY typo_color_gray-90__h3S6S">2¢</div></section></div></div><div class="sc-de5046a6-0 kmiZsC"><div class="sc-d4f7fcfd-0 YarvB tile_tile_border-radius_l__GCOxF tile_tile_background_gray-10__zrGbH tile_tile_height_full__Y6omB"><div class="typo_variant_default__YdXeN typo_color_gray-75__qemMS">Calls to UK </div><section class="sc-ac1dc1b3-0 jZMgmn"><div class="typo_variant_h2__UgPWY typo_color_gray-90__h3S6S">1¢</div></section></div></div><div class="sc-de5046a6-0 kmiZsC"><div class="sc-d4f7fcfd-0 YarvB tile_tile_border-radius_l__GCOxF tile_tile_background_gray-10__zrGbH tile_tile_height_full__Y6omB"><div class="typo_variant_default__YdXeN typo_color_gray-75__qemMS">Calls to Canada</div><section class="sc-ac1dc1b3-0 jZMgmn"><div class="typo_variant_h2__UgPWY typo_color_gray-90__h3S6S">1¢</div></section></div></div></div><section class="sc-ac1dc1b3-0 jZMgmn"><div class="typo_variant_default__YdXeN typo_align_center__pXHJQ"><a href="https://cdn.voximplant.com/new_price/pricing_en.pdf" class="link" target="_blank">Check all prices</a></div></section></section></div><section class="sc-ac1dc1b3-0 cKLtxV section_section_bg_gray-10__VArMg"><div class="wrapper_wrapper__odOwU"><section class="sc-ac1dc1b3-0 guXWGC"><div class="typo_variant_h3__mn0mK">Still have questions?</div></section><section class="sc-ac1dc1b3-0 guXWGC"><div class="sc-a5e13634-0 gtVAG collapse_label__p5131 flex_container__cK53T"><div class="typo_variant_h5__PeUxp collapse_text__o74kx">How does a Callback work?</div><div class="collapse_arrow__oQ4OL"><svg stroke="currentColor" fill="currentColor" stroke-width="0" viewBox="0 0 512 512" height="25" width="25" xmlns="http://www.w3.org/2000/svg"><path fill="none" stroke-linecap="round" stroke-linejoin="round" stroke-width="48" d="m112 184 144 144 144-144"></path></svg></div></div><div class="collapse_content__Sncjq"><section class="sc-ac1dc1b3-0 kugYQb"><div class="typo_variant_default__YdXeN typo_color_gray-75__qemMS">First, the client enters their phone number in the Callback window. JivoChat simultaneously calls all active support agents who are able to receive the call. The first support agent to pick up the phone is connected with the client. Usually, it takes about 20 seconds for the whole process to be initiated. After the agent has been connected with the client, they have the option to simultaneously have an in-chat conversation as well.</div></section></div></section><section class="sc-ac1dc1b3-0 guXWGC"><div class="sc-a5e13634-0 gtVAG collapse_label__p5131 flex_container__cK53T"><div class="typo_variant_h5__PeUxp collapse_text__o74kx">How do I set up Callback technology on my website?</div><div class="collapse_arrow__oQ4OL"><svg stroke="currentColor" fill="currentColor" stroke-width="0" viewBox="0 0 512 512" height="25" width="25" xmlns="http://www.w3.org/2000/svg"><path fill="none" stroke-linecap="round" stroke-linejoin="round" stroke-width="48" d="m112 184 144 144 144-144"></path></svg></div></div><div class="collapse_content__Sncjq"><section class="sc-ac1dc1b3-0 kugYQb"><div class="typo_variant_default__YdXeN typo_color_gray-75__qemMS">If you already use JivoChat on your website, just turn on &quot;Callback&quot; in the app. If JivoChat is not installed on your website, sign up for free and install the code according to the instructions.</div></section></div></section><section class="sc-ac1dc1b3-0 guXWGC"><div class="sc-a5e13634-0 gtVAG collapse_label__p5131 flex_container__cK53T"><div class="typo_variant_h5__PeUxp collapse_text__o74kx"> Can I set up the conditions for when and how I want my Callback option to be displayed?</div><div class="collapse_arrow__oQ4OL"><svg stroke="currentColor" fill="currentColor" stroke-width="0" viewBox="0 0 512 512" height="25" width="25" xmlns="http://www.w3.org/2000/svg"><path fill="none" stroke-linecap="round" stroke-linejoin="round" stroke-width="48" d="m112 184 144 144 144-144"></path></svg></div></div><div class="collapse_content__Sncjq"><section class="sc-ac1dc1b3-0 kugYQb"><div class="typo_variant_default__YdXeN typo_color_gray-75__qemMS">The Callback function itself works 24/7. However, if you want a little bit of flexibility of when the callback proactive widget is displayed on your site, you can control these settings. You can easily optimize depending on how many views the page gets, the average amount of time spent on the page, and more.</div></section></div></section><section class="sc-ac1dc1b3-0 guXWGC"><div class="sc-a5e13634-0 gtVAG collapse_label__p5131 flex_container__cK53T"><div class="typo_variant_h5__PeUxp collapse_text__o74kx">How will the agent know that there is a call from the website?</div><div class="collapse_arrow__oQ4OL"><svg stroke="currentColor" fill="currentColor" stroke-width="0" viewBox="0 0 512 512" height="25" width="25" xmlns="http://www.w3.org/2000/svg"><path fill="none" stroke-linecap="round" stroke-linejoin="round" stroke-width="48" d="m112 184 144 144 144-144"></path></svg></div></div><div class="collapse_content__Sncjq"><section class="sc-ac1dc1b3-0 kugYQb"><div class="typo_variant_default__YdXeN typo_color_gray-75__qemMS">After picking up the handset and before connecting to the customer, the support agent will hear a voice notification that he/she accepted the call from the website. When the call is received, the JivoChat application will automatically open on the agent&#x27;s computer and they will see detailed information about who is calling. For example: how the visitor found the page, what city they are from, and what page they are currently viewing.</div></section></div></section><section class="sc-ac1dc1b3-0 guXWGC"><div class="sc-a5e13634-0 gtVAG collapse_label__p5131 flex_container__cK53T"><div class="typo_variant_h5__PeUxp collapse_text__o74kx">How many agents can receive calls simultaneously?</div><div class="collapse_arrow__oQ4OL"><svg stroke="currentColor" fill="currentColor" stroke-width="0" viewBox="0 0 512 512" height="25" width="25" xmlns="http://www.w3.org/2000/svg"><path fill="none" stroke-linecap="round" stroke-linejoin="round" stroke-width="48" d="m112 184 144 144 144-144"></path></svg></div></div><div class="collapse_content__Sncjq"><section class="sc-ac1dc1b3-0 kugYQb"><div class="typo_variant_default__YdXeN typo_color_gray-75__qemMS">You can add any number of agents to receive incoming calls, however, simultaneous dialing will be done for no more than 9 numbers. If you assign more than 9 agents to receive calls for a website, then each call received will be sent to a random selection of 9 registered numbers and these ones will be dialed.</div></section></div></section><section class="sc-ac1dc1b3-0 guXWGC"><div class="sc-a5e13634-0 gtVAG collapse_label__p5131 flex_container__cK53T"><div class="typo_variant_h5__PeUxp collapse_text__o74kx">Which countries does this service work in?</div><div class="collapse_arrow__oQ4OL"><svg stroke="currentColor" fill="currentColor" stroke-width="0" viewBox="0 0 512 512" height="25" width="25" xmlns="http://www.w3.org/2000/svg"><path fill="none" stroke-linecap="round" stroke-linejoin="round" stroke-width="48" d="m112 184 144 144 144-144"></path></svg></div></div><div class="collapse_content__Sncjq"><section class="sc-ac1dc1b3-0 kugYQb"><div class="typo_variant_default__YdXeN typo_color_gray-75__qemMS">Callback works all over the world. :) </div></section></div></section><section class="sc-ac1dc1b3-0 guXWGC"><div class="sc-a5e13634-0 gtVAG collapse_label__p5131 flex_container__cK53T"><div class="typo_variant_h5__PeUxp collapse_text__o74kx">How is a Callback charged?</div><div class="collapse_arrow__oQ4OL"><svg stroke="currentColor" fill="currentColor" stroke-width="0" viewBox="0 0 512 512" height="25" width="25" xmlns="http://www.w3.org/2000/svg"><path fill="none" stroke-linecap="round" stroke-linejoin="round" stroke-width="48" d="m112 184 144 144 144-144"></path></svg></div></div><div class="collapse_content__Sncjq"><section class="sc-ac1dc1b3-0 kugYQb"><div class="typo_variant_default__YdXeN typo_color_gray-75__qemMS">Calls are charged per minute. The number of calls is not considered. To start using the Callback feature, recharge your account for $10 USD. You can pay in your local currency if you want to, but the money will be charged in US dollars, using the exchange rate of your bank. Forwards to a landline and mobile phones are charged separately.</div></section></div></section><section class="sc-ac1dc1b3-0 guXWGC"><div class="sc-a5e13634-0 gtVAG collapse_label__p5131 flex_container__cK53T"><div class="typo_variant_h5__PeUxp collapse_text__o74kx">Are calls charged separately? </div><div class="collapse_arrow__oQ4OL"><svg stroke="currentColor" fill="currentColor" stroke-width="0" viewBox="0 0 512 512" height="25" width="25" xmlns="http://www.w3.org/2000/svg"><path fill="none" stroke-linecap="round" stroke-linejoin="round" stroke-width="48" d="m112 184 144 144 144-144"></path></svg></div></div><div class="collapse_content__Sncjq"><section class="sc-ac1dc1b3-0 kugYQb"><div class="typo_variant_default__YdXeN typo_color_gray-75__qemMS">Yes, the Callback feature is only available and charged separately via JivoChat Pro. You can top-up the balance of calls and purchase an extended JivoChat Pro license on the Pricing page.</div></section></div></section><section class="sc-ac1dc1b3-0 guXWGC"><div class="sc-a5e13634-0 gtVAG collapse_label__p5131 flex_container__cK53T"><div class="typo_variant_h5__PeUxp collapse_text__o74kx">What can I do if I receive unwanted phone calls?</div><div class="collapse_arrow__oQ4OL"><svg stroke="currentColor" fill="currentColor" stroke-width="0" viewBox="0 0 512 512" height="25" width="25" xmlns="http://www.w3.org/2000/svg"><path fill="none" stroke-linecap="round" stroke-linejoin="round" stroke-width="48" d="m112 184 144 144 144-144"></path></svg></div></div><div class="collapse_content__Sncjq"><section class="sc-ac1dc1b3-0 kugYQb"><div class="typo_variant_default__YdXeN typo_color_gray-75__qemMS">You can block trolls by phone number and by IP-address. In order to do that, just open the &quot;troll&quot; call in the log and click the &quot;block&quot; button.</div></section></div></section><section class="sc-ac1dc1b3-0 guXWGC"><div class="sc-a5e13634-0 gtVAG collapse_label__p5131 flex_container__cK53T"><div class="typo_variant_h5__PeUxp collapse_text__o74kx">Where can I find the call log?</div><div class="collapse_arrow__oQ4OL"><svg stroke="currentColor" fill="currentColor" stroke-width="0" viewBox="0 0 512 512" height="25" width="25" xmlns="http://www.w3.org/2000/svg"><path fill="none" stroke-linecap="round" stroke-linejoin="round" stroke-width="48" d="m112 184 144 144 144-144"></path></svg></div></div><div class="collapse_content__Sncjq"><section class="sc-ac1dc1b3-0 kugYQb"><div class="typo_variant_default__YdXeN typo_color_gray-75__qemMS">You can find the call log in the &quot;Archive&quot; section of the app. You can filter out calls in the general list by selecting &quot;All Calls&quot; in the filter list.</div></section></div></section><section class="sc-ac1dc1b3-0 guXWGC"><div class="sc-a5e13634-0 gtVAG collapse_label__p5131 flex_container__cK53T"><div class="typo_variant_h5__PeUxp collapse_text__o74kx">How do I combine Proactive Invitations with Callback?</div><div class="collapse_arrow__oQ4OL"><svg stroke="currentColor" fill="currentColor" stroke-width="0" viewBox="0 0 512 512" height="25" width="25" xmlns="http://www.w3.org/2000/svg"><path fill="none" stroke-linecap="round" stroke-linejoin="round" stroke-width="48" d="m112 184 144 144 144-144"></path></svg></div></div><div class="collapse_content__Sncjq"><section class="sc-ac1dc1b3-0 kugYQb"><div class="typo_variant_default__YdXeN typo_color_gray-75__qemMS">Live chat is best suited for accompanying the client on the website and as an unobtrusive assistant in making purchases. A Callback phone conversation is best suited for actively closing deals. We recommend setting up chats and calls so that during the exploration of your website, a chat invitation is displayed, but the Callback proposal appears only when a visitor is close to making a purchase (for example: moving goods to their cart or switching to the shopping cart view), or when there are signs of leaving the website (for example, if the mouse pointer crosses the top of the screen after viewing multiple pages).</div></section></div></section></div></section></main><footer class="footer_footerContainer__lFq0g"><div class="wrapper_wrapper__odOwU"><div class="sc-a2135f3a-0 emhbrB grid_container__lptRz"><div class="sc-de5046a6-0 eLkdmK"><section class="sc-ac1dc1b3-0 dgdOnG"><div class="typo_variant_small__9ca5C typo_weight_semibold__yyO3U">Product</div></section><section class="sc-ac1dc1b3-0 dgdOnG"><div class="typo_variant_extra-small__rt_Pa"><a class="footer_link__8lsU7 link" href="https://www.jivochat.com/pricing/">Pricing</a></div></section><section class="sc-ac1dc1b3-0 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