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Video sharing troubleshooting | LinkedIn Help
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href="https://www.linkedin.com/checkpoint/lg/login?session_redirect=https%3A%2F%2Fwww%2Elinkedin%2Ecom%2Fhelp%2Flinkedin%2Fanswer%2Fa548372&trk=help_me_menu" data-test-id="me-menu-sign-in"> Sign in </a> </div> </div> <a class="site-navigation__sign-in artdeco-button artdeco-button--2 artdeco-button--secondary artdeco-button--inverse mobile-excluded" href="https://www.linkedin.com/checkpoint/lg/login?session_redirect=https%3A%2F%2Fwww%2Elinkedin%2Ecom%2Fhelp%2Flinkedin%2Fanswer%2Fa548372" data-test-id="sign-in-button">Sign in</a> </nav> </div> </header> <main role="main" tabindex="-1" id="a11y-main" class="layout layout--one-column" aria-label="Help content" data-inert-toggle-target="me-menu-inert-toggle-target"> <div class="article-details-page"> <div class="hue-page-heading" data-test-selector="heading-container"> <div class="page-width-content"> <h2 class="hue-page-heading__title hue-default-color t-24 t-bold" data-test-selector="heading-title"> Video sharing troubleshooting </h2> <span class="hue-default-secondary-color t-14" data-test-selector="relativeTime-container"> Last updated: 10 months ago </span> </div> </div> <div class="page-width-content article-details-content"> <div class="article-details-content__main"> <article data-test-selector="article" data-article-source="urn:li:helpCenterArticle:(548372,LITHOGRAPH)"> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p>You can share a video on LinkedIn from your computer or mobile device. You can’t upload an unsupported file type and you’ll get an error message if you do so. If you’re experiencing any issues uploading your videos, please check the supported file types and video file requirements below.</p> </div> <div class="article-content-callout article-content-callout__background--warning" data-test-selector="callout-container"> <div> <h3 class="t-16 article-content-callout__headline" data-test-selector="callout-headline"> Important to know </h3> <div class="article-content-callout__text-rich-description t-14 article-content-callout__text-rich-description--hue" data-test-selector="callout-rich-description"> <p></p><p></p><p></p>Please check that your video is one of the supported types of video files. For example, if your file type is ProRes, you may be able to upload it, but it will not be able to process.<p></p><p></p><p></p> </div> </div> <!----> </div> <div class="t-14 article-content__rich-text hue-default-color article-content__rich-text-table" data-test-selector="preRenderedMarkup-container"> <table class="artdeco-table--striped"> <tbody> <tr class="artdeco-table-row"> <td class="artdeco-table-cell"><strong>File Type/Codecs</strong></td> <td class="artdeco-table-cell"><strong>Desktop</strong></td> <td class="artdeco-table-cell"><strong>iOS</strong></td> <td class="artdeco-table-cell"><strong>Android</strong></td> </tr> <tr class="artdeco-table-row"> <td class="artdeco-table-cell">MP4</td> <td class="artdeco-table-cell"> ✓</td> <td class="artdeco-table-cell"> ✓</td> <td class="artdeco-table-cell"> ✓</td> </tr> <tr class="artdeco-table-row"> <td class="artdeco-table-cell">MOV</td> <td class="artdeco-table-cell"> ✓</td> <td class="artdeco-table-cell"> ✓</td> <td class="artdeco-table-cell"> ✓</td> </tr> <tr class="artdeco-table-row"> <td class="artdeco-table-cell">AVI</td> <td class="artdeco-table-cell"> ✓</td> <td class="artdeco-table-cell"> ✓</td> <td class="artdeco-table-cell"> ✓</td> </tr> <tr class="artdeco-table-row"> <td class="artdeco-table-cell">WEBM</td> <td class="artdeco-table-cell"> ✓</td> <td class="artdeco-table-cell"> ✓</td> <td class="artdeco-table-cell"> ✓</td> </tr> <tr class="artdeco-table-row"> <td class="artdeco-table-cell">MKV</td> <td class="artdeco-table-cell"> ✓</td> <td class="artdeco-table-cell"> ✓</td> <td class="artdeco-table-cell"> ✓</td> </tr> <tr class="artdeco-table-row"> <td class="artdeco-table-cell">WMV</td> <td class="artdeco-table-cell"> ✓</td> <td class="artdeco-table-cell"> ✓</td> <td class="artdeco-table-cell"> ✓</td> </tr> <tr class="artdeco-table-row"> <td class="artdeco-table-cell">VC1</td> <td class="artdeco-table-cell"> ✓</td> <td class="artdeco-table-cell"> ✓</td> <td class="artdeco-table-cell"> ✓</td> </tr> <tr class="artdeco-table-row"> <td class="artdeco-table-cell">MPEG, MPEG2, MPEG1VIDEO</td> <td class="artdeco-table-cell"> ✓</td> <td class="artdeco-table-cell"> ✓</td> <td class="artdeco-table-cell"> ✓</td> </tr> <tr class="artdeco-table-row"> <td class="artdeco-table-cell">DVVIDEO</td> <td class="artdeco-table-cell"> ✓</td> <td class="artdeco-table-cell"> ✓</td> <td class="artdeco-table-cell"> ✓</td> </tr> <tr class="artdeco-table-row"> <td class="artdeco-table-cell">QTRLE</td> <td class="artdeco-table-cell"> ✓</td> <td class="artdeco-table-cell"> ✓</td> <td class="artdeco-table-cell"> ✓</td> </tr> <tr class="artdeco-table-row"> <td class="artdeco-table-cell">TSCC2</td> <td class="artdeco-table-cell"> ✓</td> <td class="artdeco-table-cell"> ✓</td> <td class="artdeco-table-cell"> ✓</td> </tr> </tbody> </table> </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <strong>Video File Requirements:</strong> </div> <ul class="article-content__unordered-list" data-test-selector="unorderedList-container"> <li class="article-content__unordered-list-item t-14"> <div class="article-content__unordered-list-item-wrapper" data-test-selector="unorderedListItem-wrapper"> <div class="t-14 article-content__rich-text hue-default-color article-content__rich-text--in-list" data-test-selector="preRenderedMarkup-container"> Maximum file size: 5GB </div> </div> </li> <li class="article-content__unordered-list-item t-14"> <div class="article-content__unordered-list-item-wrapper" data-test-selector="unorderedListItem-wrapper"> <div class="t-14 article-content__rich-text hue-default-color article-content__rich-text--in-list" data-test-selector="preRenderedMarkup-container"> Minimum file size: 75KB </div> </div> </li> <li class="article-content__unordered-list-item t-14"> <div class="article-content__unordered-list-item-wrapper" data-test-selector="unorderedListItem-wrapper"> <div class="t-14 article-content__rich-text hue-default-color article-content__rich-text--in-list" data-test-selector="preRenderedMarkup-container"> Maximum video duration: 15 minutes when uploading from desktop and 10 minutes when uploading from the LinkedIn mobile app. </div> </div> </li> <li class="article-content__unordered-list-item t-14"> <div class="article-content__unordered-list-item-wrapper" data-test-selector="unorderedListItem-wrapper"> <div class="t-14 article-content__rich-text hue-default-color article-content__rich-text--in-list" data-test-selector="preRenderedMarkup-container"> Minimum video duration: 3 seconds </div> </div> </li> <li class="article-content__unordered-list-item t-14"> <div class="article-content__unordered-list-item-wrapper" data-test-selector="unorderedListItem-wrapper"> <div class="t-14 article-content__rich-text hue-default-color article-content__rich-text--in-list" data-test-selector="preRenderedMarkup-container"> Resolution range: 256x144 to 4096x2304 </div> </div> </li> <li class="article-content__unordered-list-item t-14"> <div class="article-content__unordered-list-item-wrapper" data-test-selector="unorderedListItem-wrapper"> <div class="t-14 article-content__rich-text hue-default-color article-content__rich-text--in-list" data-test-selector="preRenderedMarkup-container"> Aspect ratio: 1:2.4 - 2.4:1 </div> </div> </li> <li class="article-content__unordered-list-item t-14"> <div class="article-content__unordered-list-item-wrapper" data-test-selector="unorderedListItem-wrapper"> <div class="t-14 article-content__rich-text hue-default-color article-content__rich-text--in-list" data-test-selector="preRenderedMarkup-container"> Frame rates: 10fps - 60 fps </div> </div> </li> <li class="article-content__unordered-list-item t-14"> <div class="article-content__unordered-list-item-wrapper" data-test-selector="unorderedListItem-wrapper"> <div class="t-14 article-content__rich-text hue-default-color article-content__rich-text--in-list" data-test-selector="preRenderedMarkup-container"> Bit rates: 192 kbps - 30 Mbps </div> </div> </li> </ul> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p><strong>Notes</strong>:</p> </div> <ul class="article-content__unordered-list" data-test-selector="unorderedList-container"> <li class="article-content__unordered-list-item t-14"> <div class="article-content__unordered-list-item-wrapper" data-test-selector="unorderedListItem-wrapper"> <div class="t-14 article-content__rich-text hue-default-color article-content__rich-text--in-list" data-test-selector="preRenderedMarkup-container"> <p>While uploading a video from an iOS device, you’ll need to remain in the LinkedIn mobile app. You may experience the upload stall if the LinkedIn mobile app is in the background. However, once the video is uploaded and begins processing, you can use other applications. You should receive a notification when your video is ready to view.</p> </div> </div> </li> <li class="article-content__unordered-list-item t-14"> <div class="article-content__unordered-list-item-wrapper" data-test-selector="unorderedListItem-wrapper"> <div class="t-14 article-content__rich-text hue-default-color article-content__rich-text--in-list" data-test-selector="preRenderedMarkup-container"> <p>While uploading a video from an Android device, you'll still be able to access and use other applications while your video is uploading in the background. You should receive a notification when your video is ready to view.</p> </div> </div> </li> <li class="article-content__unordered-list-item t-14"> <div class="article-content__unordered-list-item-wrapper" data-test-selector="unorderedListItem-wrapper"> <div class="t-14 article-content__rich-text hue-default-color article-content__rich-text--in-list" data-test-selector="preRenderedMarkup-container"> <p>Videos stored on iCloud aren’t supported for upload on the LinkedIn mobile app. To upload the videos stored on your iCloud, you must move the video from your iCloud account to your local phone memory.</p> </div> </div> </li> </ul> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p><strong>Learn more</strong></p> </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <a rel="" href="/help/linkedin/answer/100983">Share photos or videos</a> </div> </article> <!----><!----> <div class="placeholder " id="helpfulness-rating"> </div> </div> <div class="article-details-content__delimiter"></div> <aside class="article-details-content__aside"> <div class="article-details-content__tags"> <h3 id="tagged-header" class="hue-web__header--aside t-bold t-16" data-test-selector="topicTags-header"> Tagged in </h3> <ul class="pill-list article-page-pill-list hue-artdeco-pill" data-test-selector="topicTags-container"> <li class="pill-list__item" id="topic-link-a51" data-test-selector="topicTags-list-item"> <a class="pill basePadding label" href="/help/linkedin/topic/a51" data-test-selector="topic-tag-link" aria-describedby="tagged-header"> <span data-test-selector="topicTags-title-a51"> Basics </span> </a> </li> <li class="pill-list__item" id="topic-link-a254001" data-test-selector="topicTags-list-item"> <a class="pill basePadding label" href="/help/linkedin/topic/a254001" data-test-selector="topic-tag-link" aria-describedby="tagged-header"> <span data-test-selector="topicTags-title-a254001"> Media </span> </a> </li> </ul> </div> <div class="related-articles"> <h3 id="related-articles" class="related-articles__header t-bold t-16" data-test-selector="relatedArticles-header"> Related articles </h3> <ul class="related-articles__list" data-test-selector="relatedArticles-container"> <li class="related-articles__list-item t-14" id="article-link-a590236" data-test-selector="relatedArticles-list-item"> <a href="/help/linkedin/answer/a590236" class="related-articles__link" data-test-selector="related-article-link" aria-describedby="related-articles"> <li-icon class="related-articles__icon" color size="small" type="document-icon"></li-icon> <span data-test-selector="relatedArticles-title-a590236"> View analytics for your videos </span> </a> </li> <li class="related-articles__list-item t-14" id="article-link-a6290168" data-test-selector="relatedArticles-list-item"> <a href="/help/linkedin/answer/a6290168" class="related-articles__link" data-test-selector="related-article-link" aria-describedby="related-articles"> <li-icon class="related-articles__icon" color size="small" type="document-icon"></li-icon> <span data-test-selector="relatedArticles-title-a6290168"> Immersive video on LinkedIn </span> </a> </li> <li class="related-articles__list-item t-14" id="article-link-a527229" data-test-selector="relatedArticles-list-item"> <a href="/help/linkedin/answer/a527229" class="related-articles__link" data-test-selector="related-article-link" aria-describedby="related-articles"> <li-icon class="related-articles__icon" color size="small" type="document-icon"></li-icon> <span data-test-selector="relatedArticles-title-a527229"> Share photos or videos </span> </a> </li> </ul> </div> <!----><!----> </aside> </div> <!----> </div> </main> <div class="placeholder " id="toasts__wormhole" data-inert-toggle-target="me-menu-inert-toggle-target"> </div> <footer class="global-footer" data-inert-toggle-target="me-menu-inert-toggle-target" data-component-selector="global-footer" data-test-id="global-footer" role="contentinfo"> <div class="global-footer__upper-row-wrapper"> <div class="page-width-content"> <ul class="global-footer__upper-row-items t-12 t-black"> <li class="global-footer__upper-row-item global-footer__logo"> <a class="global-footer__upper-row-item-link" href="https://www.linkedin.com"> <li-icon size="14dp" color="brand" tabindex="-1" aria-hidden="true" type="linkedin-logo"></li-icon> <span class="visually-hidden">LinkedIn</span> </a> </li> <li class="global-footer__upper-row-item "> <a class="global-footer__upper-row-item-link" data-test-id="footer-contact-us" href="https://www.linkedin.com/help/linkedin/ask"> Contact us </a> </li> <!----> <!----> <!----> <!----> <li class="global-footer__upper-row-item global-footer__language-switcher-wrapper"> <form action method="GET" class="language-switcher__form"> <!----> <label class="language-switcher__select-label"> <span class="visually-hidden">Select a language. 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