Purchase Typora - Typora Support

<!DOCTYPE html> <html> <head> <meta charset="UTF-8" /> <title>Purchase Typora - Typora Support</title> <meta name="viewport" content="width=device-width, initial-scale=1" /> <meta name="twitter:card" content="summary" /> <meta name="twitter:site" content="@typora" /> <meta name="twitter:title" content="Purchase Typora" /> <meta name="twitter:url" content="/purchase/" /> <meta name="twitter:description" content="For activation / trial related questions, please click here. Table of Contents: Basic What is Typora’s pricing plan? Purchase related Do you offer a free trial? How to purchase Typora? How to use my currency (USD, RMB, etc…)? I cannot successfully purchase How do I use a coupon code? How do I purchase multiple licenses? Is there bulk licenses or licenses for organizations? Can I use Typora for commercial Purpose? Can I use Typora for free? Distributors and Resellers How to check if my order is proceeded by 2Checkout or FastSpring? Tax Related How to input VAT number? 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font-weight: 300; min-height: 100vh; display: flex; flex-direction: column; } h1, h2, h3, h4, h5, h6 { color: #2e2e2e; line-height: 1.15em; font-family: "Open Sans", "Hiragino Sans GB", "Microsoft YaHei", "WenQuanYi Micro Hei", sans-serif; text-rendering: geometricPrecision; } #pagecontainer { background-color: #fff; min-height: calc(100vh - 510px); flex: 2; } #post-content { padding-top: 36px; border-top: 1px dashed #999999; line-height: 1.6rem; padding-bottom: 100px; } #post-content > blockquote:first-child { padding-top: 0.4em; padding-bottom: 0.4em; margin-bottom: 2em; margin-left: 0; } .nav { border-bottom: none; height: auto; } .inner-page { width: 90%; max-width: 800px; margin: auto; } h1 { border-bottom: 0; } #header { padding-bottom: 32px; } #header h1 { text-align: center; white-space: pre-wrap; width: 90%; margin: 81px auto 48px auto; } h1 { font-size: 3.6rem; letter-spacing: -2px; text-indent: -3px; } h2 { margin-top: 2em; } .pure-menu-active > .pure-menu-link, .pure-menu-link:hover, .pure-menu-link:focus { background-color: initial; border: #777 solid 1px; } .post-meta { font-style: italic; text-align: center; color: #7a7a7a; } div.highlighter-rouge { padding: 8px; border: 1px #777 solid; line-height: 1.2rem; font-family: Menlo, Monaco, "Courier New", monospace; } div.highlighter-rouge pre { font-size: 0.95em; overflow: hidden; word-break: break-word; white-space: pre-wrap; } a { color: #463f5c; text-decoration: underline; } </style> <header class="pure-menu pure-menu-horizontal nav post-title" id="header"> <div class="gallery"> <ul class="pure-menu-list" style="float: left; margin-left: 1em; position: absolute" > <li class="pure-menu-item pure-menu-active"> <a href="/" class="pure-menu-link" id="title-bar-feature-btn" >Back</a > </li> </ul> </div> <h1>Purchase Typora</h1> <section class="post-meta"> <time>November 21, 2021</time> by <span>typora.io</span> </section> </header> <div id="pagecontainer" class="container"> <div id="post-content" class="inner-page"><blockquote> <p>For activation / trial related questions, please <a href="/activation">click here</a>.</p> </blockquote> <p>Table of Contents:</p> <ul id="markdown-toc"> <li><a href="#basic" id="markdown-toc-basic">Basic</a> <ul> <li><a href="#what-is-typoras-pricing-plan" id="markdown-toc-what-is-typoras-pricing-plan">What is Typora’s pricing plan?</a></li> </ul> </li> <li><a href="#purchase-related" id="markdown-toc-purchase-related">Purchase related</a> <ul> <li><a href="#do-you-offer-a-free-trial" id="markdown-toc-do-you-offer-a-free-trial">Do you offer a free trial?</a></li> <li><a href="#how-to-purchase-typora" id="markdown-toc-how-to-purchase-typora">How to purchase Typora?</a></li> <li><a href="#how-to-use-my-currency-usd-rmb-etc" id="markdown-toc-how-to-use-my-currency-usd-rmb-etc">How to use my currency (USD, RMB, etc…)?</a></li> <li><a href="#i-cannot-successfully-purchase" id="markdown-toc-i-cannot-successfully-purchase">I cannot successfully purchase</a></li> <li><a href="#how-do-i-use-a-coupon-code" id="markdown-toc-how-do-i-use-a-coupon-code">How do I use a coupon code?</a></li> <li><a href="#how-do-i-purchase-multiple-licenses" id="markdown-toc-how-do-i-purchase-multiple-licenses">How do I purchase multiple licenses?</a></li> <li><a href="#is-there-bulk-licenses-or-licenses-for-organizations" id="markdown-toc-is-there-bulk-licenses-or-licenses-for-organizations">Is there bulk licenses or licenses for organizations?</a></li> <li><a href="#can-i-use-typora-for-commercial-purpose" id="markdown-toc-can-i-use-typora-for-commercial-purpose">Can I use Typora for commercial Purpose?</a></li> <li><a href="#can-i-use-typora-for-free" id="markdown-toc-can-i-use-typora-for-free">Can I use Typora for free?</a></li> <li><a href="#distributors-and-resellers" id="markdown-toc-distributors-and-resellers">Distributors and Resellers</a></li> <li><a href="#how-to-check-if-my-order-is-proceeded-by-2checkout-or-fastspring" id="markdown-toc-how-to-check-if-my-order-is-proceeded-by-2checkout-or-fastspring">How to check if my order is proceeded by 2Checkout or FastSpring?</a></li> </ul> </li> <li><a href="#tax-related" id="markdown-toc-tax-related">Tax Related</a> <ul> <li><a href="#how-to-input-vat-number" id="markdown-toc-how-to-input-vat-number">How to input VAT number?</a></li> <li><a href="#how-to-request-tax-or-vatgst-refund" id="markdown-toc-how-to-request-tax-or-vatgst-refund">How to request tax or VAT/GST refund?</a></li> <li><a href="#how-to-request-tax-exempt-order" id="markdown-toc-how-to-request-tax-exempt-order">How to request tax-exempt order?</a></li> </ul> </li> <li><a href="#order-related" id="markdown-toc-order-related">Order Related</a> <ul> <li><a href="#i-have-not-received-my-receipt" id="markdown-toc-i-have-not-received-my-receipt">I have not received my receipt</a></li> <li><a href="#how-to-get-the-invoice" id="markdown-toc-how-to-get-the-invoice">How to get the invoice?</a></li> <li><a href="#how-do-i-get-the-order-number-order-reference" id="markdown-toc-how-do-i-get-the-order-number-order-reference">How do I get the order number (order reference)?</a></li> <li><a href="#how-to-download-or-get-my-invoice-in-pdf-format" id="markdown-toc-how-to-download-or-get-my-invoice-in-pdf-format">How to download or get my invoice in PDF format?</a></li> <li><a href="#can-i-get-my-money-back-refund" id="markdown-toc-can-i-get-my-money-back-refund">Can I get my money back (refund)?</a></li> <li><a href="#i-have-other-questions" id="markdown-toc-i-have-other-questions">I have other questions…</a></li> </ul> </li> </ul> <h1 id="basic">Basic</h1> <h2 id="what-is-typoras-pricing-plan">What is Typora’s pricing plan?</h2> <p>It is one-time payment, not subscription.</p> <p>A Typora license is granted to the “user”, which can be activated on up to 3 devices from one person for one license with no expiration time.</p> <p>You will have 15 days to evaluate Typora for free before purchasing a license code. If you’re not satisfied with Typora for any reason, you will be able to get a full refund within 30 days from the license purchase.</p> <h1 id="purchase-related">Purchase related</h1> <h2 id="do-you-offer-a-free-trial">Do you offer a free trial?</h2> <p>Yes, we offer a 15-day free trial for the stable version, during which you can test and evaluate Typora.</p> <h2 id="how-to-purchase-typora">How to purchase Typora?</h2> <p>Please open our <a href="https://typora.io">homepage</a>, click <code class="language-plaintext highlighter-rouge">Purchase</code> from the right top navigation bar, and then click <code class="language-plaintext highlighter-rouge">Purchase</code> button in purchase area to order a Typora license. A checkout screen will appear to accept the payment information. You can change the currency to use and fill in the necessary information to continue with the payment.</p> <p>After the purchase you will see the license code, and both the license code and the link to your invoice will be sent to your mailbox.</p> <h2 id="how-to-use-my-currency-usd-rmb-etc">How to use my currency (USD, RMB, etc…)?</h2> <p>On the payment screen, you will need to select your country / region first to continue payment.</p> <p>Changing the region will result in a change of currency and taxes and therefore the final price will be slightly different.</p> <h2 id="i-cannot-successfully-purchase">I cannot successfully purchase</h2> <ul> <li>Try disabling AdBlock on the checkout page and refresh it.</li> <li>Try using your personal email address, do not use a private or temporary email address.</li> <li>Try to disable VPN or proxy.</li> </ul> <h2 id="how-do-i-use-a-coupon-code">How do I use a coupon code?</h2> <p>After click purchase button on the above checkout screen, you can paste your coupon code into the text entry with the “Coupon Code” title / placeholder inside of it. Please remember to <strong>click the “Apply”</strong> button right after. The price will be updated after applying the coupons.</p> <h2 id="how-do-i-purchase-multiple-licenses">How do I purchase multiple licenses?</h2> <p>In the Typora website you can click the “+” button or click the product count (“x1”) number to edit how many licenses to buy.</p> <p>Also, on the payment screen, you can click the “cart” icon and then modify the product count.</p> <h2 id="is-there-bulk-licenses-or-licenses-for-organizations">Is there bulk licenses or licenses for organizations?</h2> <p>We currently do not offer bulk license (one license code that can activate large amount of devices), if you have many users who wants to use Typora, you will need to buy multiple licenses for them. You can refer <a href="https://support.typora.io/purchase/#how-do-i-purchase-multiple-licenses">How do I purchase multiple licenses?</a> to purchase number of licenses based on your organizations, one license code can be used for one user on at most 3 devices. If one user has more than 3 devices, you will need to buy extra licenses for him / her.</p> <h2 id="can-i-use-typora-for-commercial-purpose">Can I use Typora for commercial Purpose?</h2> <p>Yes, you can allowed to use Typora for commercial purpose if you have a license code and activated Typora on your company devices.</p> <h2 id="can-i-use-typora-for-free">Can I use Typora for free?</h2> <p>You will have a 15-day free trial before the purchase. If you use the dev version or the Linux version, you will have much longer trial time if you keep Typora updated. However, we may show a “trial button”, disable certain features or shorten trial time in the future, but most functions will be kept.</p> <p>You may also <a href="/cdn-cgi/l/email-protection#1f6c6b706d7a5f6b666f706d7e317670">contact us</a> for a free license or a discount if you have contributed to Typora, including accepted <a href="https://github.com/typora/Typora-i18n">translations</a>, <a href="https://github.com/typora/typora-theme-gallery">themes</a>, bug reports (being the first to report a certain bug), reviews on your post, etc.</p> <p>In fact, we have sent coupon codes to contributors if their email address is found on their GitHub profile page. If you have contributed to Typora, please check your inbox and spam folder before contacting us.</p> <h2 id="distributors-and-resellers">Distributors and Resellers</h2> <p>2Checkout (Verifone) and FastSpring are our official distributors, you can purchase Typora via 2Checkout or FastSpring on <a href="https://typora.io">https://typora.io</a>, <a href="https://store.typora.io">https://store.typora.io</a> and <a href="https://typoraio.cn ">https://typoraio.cn </a>.</p> <p>For resellers, 数码荔枝 (DIGITALYCHEE TECHNOLOGY CO LTD) is our only and exclusive <a href="https://typora.io/lizhi">official partner</a> in China, you could purchase Typora at <a href="https://store.lizhi.io/site/products/id/520?cid=lpuwt9hw">their store</a>.</p> <h2 id="how-to-check-if-my-order-is-proceeded-by-2checkout-or-fastspring">How to check if my order is proceeded by 2Checkout or FastSpring?</h2> <p>You could also search the invoice / fulfillment mail after purchase, the mail also contains the distributor info.</p> <h1 id="tax-related">Tax Related</h1> <h2 id="how-to-input-vat-number">How to input VAT number?</h2> <p>After click “purchase”, firstly, please choose your country, then if your country is supported, there will be an “input VAT number” field, you can click and input there.</p> <h2 id="how-to-request-tax-or-vatgst-refund">How to request tax or VAT/GST refund?</h2> <p>Please refer <a href="https://fastspring.com/consumer-support/topics/tax-or-vatgst/">https://fastspring.com/consumer-support/topics/tax-or-vatgst/</a>.</p> <h2 id="how-to-request-tax-exempt-order">How to request tax-exempt order?</h2> <p>Please refer <a href="https://fastspring.com/consumer-support/topics/tax-or-vatgst/">https://fastspring.com/consumer-support/topics/tax-or-vatgst/</a>.</p> <h1 id="order-related">Order Related</h1> <h2 id="i-have-not-received-my-receipt">I have not received my receipt</h2> <p>After purchase, Typora will send a receipt to your email address.</p> <p>If you do not receive the receipt, please wait a while and check your spam.</p> <p>If you still can’t find it, contact <a href="https://fastspring.com/consumer-support-form/">https://fastspring.com/consumer-support-form/</a>.</p> <h2 id="how-to-get-the-invoice">How to get the invoice?</h2> <p>After purchase, Typora will send you a receipt to your email address, with the product name, license code, price, order reference, and a link to the invoice with the title <code class="language-plaintext highlighter-rouge">View Invoice</code>.</p> <p>If you do not receive the receipt, please wait a little while and check your junk mail.</p> <p>If you still do not receive it, please check it on <a href="https://secure.2co.com/myaccount/">https://secure.2co.com/myaccount/</a> (for orders paid via 2checkout) or <a href="https://typora.onfastspring.com/account">https://typora.onfastspring.com/account</a> (for orders paid via FastSpring).</p> <p>For customers in China, to get invoice for reimbursement, please purchase from our <a href="https://store.lizhi.io/site/products/id/520?cid=lpuwt9hw">resellers in China</a>.</p> <h2 id="how-do-i-get-the-order-number-order-reference">How do I get the order number (order reference)?</h2> <p>After purchase, Typora will send a receipt to your email address with the product name, license code, price, order reference and a link to the invoice with the title “View Invoice”.</p> <p>If you cannot find it, please check it on <a href="https://secure.2co.com/myaccount/">https://secure.2co.com/myaccount/</a> (for orders paid via 2checkout) or <a href="https://typora.onfastspring.com/account">https://typora.onfastspring.com/account</a> (for orders paid via FastSpring).</p> <h2 id="how-to-download-or-get-my-invoice-in-pdf-format">How to download or get my invoice in PDF format?</h2> <p>Please find your invoice on <a href="https://secure.2co.com/myaccount/">https://secure.2co.com/myaccount/</a> (for orders paid via 2checkout) or <a href="https://typora.onfastspring.com/account">https://typora.onfastspring.com/account</a> (for orders paid via FastSpring).</p> <h2 id="can-i-get-my-money-back-refund">Can I get my money back (refund)?</h2> <p>We are sorry that you don’t want to keep Typora. You can get a refund within 30 days of your purchase.</p> <p>Firstly, please search the invoice / fulfillment email our distributor sent you after the purchase.</p> <p>If the email is sent from FastSpring, then please goes to <a href="https://fastspring.com/consumer-support-form/">https://fastspring.com/consumer-support-form/</a> or a refund.</p> <p>If the email is sent from 2Checkout, please goes to <a href="https://secure.2co.com/myaccount/">https://secure.2co.com/myaccount/</a> select your order and make a refund.</p> <p>If you still have troubles on it, please contact <a href="/cdn-cgi/l/email-protection#b0c3c5c0c0dfc2c4f082d3d8d5d3dbdfc5c49ed3dfdd"><span class="__cf_email__" data-cfemail="f5868085859a8781b5c7969d90969e9a8081db969a98">[email protected]</span></a>.</p> <p>Please note that we would reject your refund request if your re-sell your license code to other users, then require refund from us.</p> <p>If you purchase Typora from 3rd resellers (not from our official websites), please refer to their refund policy and contact them for refund.</p> <h2 id="i-have-other-questions">I have other questions…</h2> <p>For questions related to licensing/activation, please see <a href="/activation">Activate Typora</a>.</p> <p>For software usage issue, please contact <a href="/cdn-cgi/l/email-protection#640c0d24101d140b16054a0d0b"><span class="__cf_email__" data-cfemail="127a7b52666b627d60733c7b7d">[email protected]</span></a>.</p> </div> </div> <footer id="post-footer" style=" background-color: rgb(51, 51, 51); padding-top: 50px; padding-bottom: 50px; text-align: center; font-size: 13px; " > <a data-has-mirror href="https://store.typora.io">Get Typora</a> / <a href="https://github.com/typora/wiki-website" >Help Improve our documents</a > </footer> <script data-cfasync="false" src="/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js"></script><script> var backBtn = document.querySelector("#title-bar-feature-btn"); if (backBtn) { backBtn.onclick = function (event) { if ( window.history.length > 1 && document.referrer.indexOf(window.location.host) !== -1 ) { console.log(" window.history.back"); event.preventDefault(); window.history.back(); } }; } if (location.host == "support.typoraio.cn" || location.host == "support.typora.com.cn") { document.querySelectorAll("[data-has-mirror]").forEach((a) => { var href = a.href; if (href.indexOf("store.typora.io") > 0) href = "https://typoraio.cn/"; else if (href.indexOf("https://typora.io") > -1) href = "https://typoraio.cn/"; else href = href.replace("typora.io", "typoraio.cn"); a.href = href; }); } </script> <script src="https://cdn.mathjax.org/mathjax/latest/MathJax.js?config=TeX-AMS-MML_HTMLorMML" type="text/javascript" ></script> <script> (function (i, s, o, g, r, a, m) { i["GoogleAnalyticsObject"] = r; (i[r] = i[r] || function () { (i[r].q = i[r].q || []).push(arguments); }), (i[r].l = 1 * new Date()); (a = s.createElement(o)), (m = s.getElementsByTagName(o)[0]); a.async = 1; a.src = g; m.parentNode.insertBefore(a, m); })( window, document, "script", "https://www.google-analytics.com/analytics.js", "ga" ); ga("create", "UA-56771470-2", "auto"); ga("set", "page", "/support"); ga("send", "pageview"); </script>  <script type="text/javascript" src="//s7.addthis.com/js/300/addthis_widget.js#pubid=ra-5ed23a5bcf8c017f" ></script> <script type="text/javascript"> (function(c,l,a,r,i,t,y){ c[a]=c[a]||function(){(c[a].q=c[a].q||[]).push(arguments)}; t=l.createElement(r);t.async=1;t.src="https://www.clarity.ms/tag/"+i; y=l.getElementsByTagName(r)[0];y.parentNode.insertBefore(t,y); })(window, document, "clarity", "script", "jtsnyi1ioh"); </script>  </body> </html>

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Purchase Typora - Typora Support