How to File a Complaint

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You do not need a lawyer to file a complaint. The Commission aims to contact you within 20 days of having received your complaint. If you need help with your complaint, you can reach the Commission by email. You can file a complaint with the Commission in several ways: online, by email, by mail, or by fax. 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role="article" about="/en/complaints/how-file-a-complaint" class="general-public full" id="startReadSpeaker"> <div class="panel panel-primary mrgn-bttm-0">     <div class="panel-image-object in-view" data-img="/sites/default/files/2020-09/iStock-1159697450.jpg"></div>  <div class="container"> <div class="row"> <div class="col-xs-12 col-md-8 col-lg-9 col-md-push-4 col-lg-push-3"> <div class="panel-heading" style="padding-top: 70px;">  <div id="readspeaker_button1" class="rs_skip rsbtn rs_preserve"> <a rel="nofollow" class="rsbtn_play" title="Listen to this page using ReadSpeaker webReader" href="https://app-na.readspeaker.com/cgi-bin/rsent?customerid=7385&lang=en_us&voice=Julie&readid=startReadSpeaker&url=https://www.chrc-ccdp.gc.ca/en/complaints/how-file-a-complaint"> <span class="rsbtn_left rsimg rspart"><span class="rsbtn_text"><span>Listen</span></span></span> <span class="rsbtn_right rsimg rsplay rspart"></span> </a> </div> <h1 id="wb-cont">How to File a Complaint</h1> </div> <div class="panel-body">     <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>If you believe you have experienced discrimination, you may wish to make a complaint. You do not need a lawyer to file a complaint. The Commission aims to contact you within 20 days of having received your complaint. If you need help with your complaint, you can reach the Commission by <a href="mailto:complaint.plainte@chrc-ccdp.gc.ca">email</a>.</p> <p>You can file a complaint with the Commission in several ways: <a href="#online">online</a>, <a href="#email">by email</a>, <a href="#mail">by mail</a>, or <a href="#fax">by fax</a>. Keep reading!</p> </div>  </div> </div> </div> </div> </div> <div class="page-sections">         <div class="panel panel-default mrgn-bttm-0">     <div class="panel-image-object" data-img="/sites/default/files/2020-09/iStock-1187833250.jpg"></div>  <div class="container"> <div class="row"> <div class="col-xs-12 col-md-8 col-lg-9 col-md-push-4 col-lg-push-3"> <div class="panel-body">     <div class="field field--name-field-content field--type-text-long field--label-hidden field--item"><h2 id="online">Online</h2> <p>The easiest and fastest way to file your human rights complaint is online.</p> <p>Follow the instructions and submit your complaint.</p> <p><a class="btn" data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="5f6b8c5d-0434-4941-b1a2-0c97fc0ce8f6" href="/en/complaints/make-a-complaint" title="Make a Complaint">Online Complaint Form</a></p> </div>  </div> </div> </div> </div> </div>      <div class="panel panel-default mrgn-bttm-0"> <div class="container"> <div class="row"> <div class="col-xs-12 col-md-8 col-lg-9 col-md-push-4 col-lg-push-3"> <div class="panel-body">     <div class="field field--name-field-content field--type-text-long field--label-hidden field--item"><h2 id="email">By Email</h2> <p>Download the Complaint Form and email it to: <a href="mailto:complaint.plainte@chrc-ccdp.gc.ca">complaint.plainte@chrc-ccdp.gc.ca</a></p> </div>  </div> </div> </div> </div> </div>      <div class="panel panel-default mrgn-bttm-0">     <div class="panel-image-object" data-img="/sites/default/files/2020-09/iStock-828468818.jpg"></div>  <div class="container"> <div class="row"> <div class="col-xs-12 col-md-8 col-lg-9 col-md-push-4 col-lg-push-3"> <div class="panel-body">     <div class="field field--name-field-content field--type-text-long field--label-hidden field--item"><h2 id="mail">By Mail</h2> <p>Download the Complaint Form and mail it to:</p> <p><strong>Canadian Human Rights Commission</strong><br /> 344 Slater Street, 8th Floor<br /> Ottawa, Ontario K1A 1E1</p> <p><a class="btn" href="https://www.chrc-ccdp.gc.ca/sites/default/files/2024-08/complaint_form_pdf-uae.pdf">Download the Complaint Form</a></p> </div>  </div> </div> </div> </div> </div>      <div class="panel panel-default mrgn-bttm-0"> <div class="container"> <div class="row"> <div class="col-xs-12 col-md-8 col-lg-9 col-md-push-4 col-lg-push-3"> <div class="panel-body">     <div class="field field--name-field-content field--type-text-long field--label-hidden field--item"><h2 id="fax">By Fax</h2> <p>Download the Complaint Form and fax it to: (613) 996-9661</p> </div>  </div> </div> </div> </div> </div>      <div class="panel panel-default mrgn-bttm-0"> <div class="container"> <div class="row"> <div class="col-xs-12 col-md-8 col-lg-9 col-md-push-4 col-lg-push-3"> <div class="panel-body">     <div class="field field--name-field-content field--type-text-long field--label-hidden field--item"><h2>What You Need to Know</h2> <ul> <li>You should file a complaint within 12 months of the act or treatment that you are complaining about. The Commission does make exceptions.</li> <li>You can file a complaint on behalf of others as long as you have their consent.</li> <li>You don鈥檛 need to pay a fee to file a complaint.</li> <li>You don't need to hire a lawyer or get other legal assistance. However, if you decide to hire legal help, you are responsible for paying the associated costs.</li> <li>You can call the Commission and ask for help.</li> <li>The Commission is impartial and it does not take your side or the respondent's.</li> </ul> </div>  </div> </div> </div> </div> </div>   <div data-history-node-id="10" role="article" about="/en/complaints/how-file-a-complaint" class="general-public full panel panel-default panel-learn-more mrgn-bttm-0"> <div class="panel-image-object bg-img"></div> <div class="container"> <div class="row"> <div class="col-xs-12 col-md-8 col-lg-9 col-md-push-4 col-lg-push-3"> <div class="panel-body">     <div class="field field--name-field-learn-more field--type-text-long field--label-above"> <h2 class="field--label">Learn More</h2> <div class="field--item"><ul> <li><a href="https://www.chrc-ccdp.gc.ca/en/complaints/complaint-faqs">FAQs</a></li> <li><a href="https://www.chrc-ccdp.gc.ca/en/complaints/provincial-territorial-human-rights-agencies">Other human rights agencies</a></li> </ul> </div> </div>  </div> </div> </div> </div> </div> </div>      <div id="block-chrc-wxt-datemodifiedblock" class="col-md-12 block block-wxt-library block-date-modified-block clearfix" data-block-plugin-id="date_modified_block"> <div class="speaker-latest-news">  </div> <dl id="wb-dtmd"> <dt>Date modified:</dt> <dd><time property="dateModified">2024-08-09</time></dd></dl> </div>  </article>   </div>  </main> <footer class="clearfix" id="wb-info" role="contentinfo"> <h2 class="sr-only">About this site</h2> <div class="col-lg-1 visible-lg"> <img class="logo" src="/themes/custom/chrc_wxt/svgs/logo-alt.svg" alt="Canadian Human Rights Commission"> </div>     <div class="region region-footer col-xs-12 col-lg-11">     <nav role="navigation" id="block-chrc-wxt-footer" class="col-md-3 col-sm-6 col-xs-12" data-block-plugin-id="system_menu_block:footer"> <h3 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