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href="https://carrolltonga.com/christmas/">Christmas in Carrollton</a></li> </ul> </li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-columns-1-of-6 mega-menu-item-16291' id='mega-menu-item-16291'><a class="mega-menu-link" href="https://carrolltonga.com/iceskate/">Carrollton on Ice</a></li></ul> </li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-has-children mega-align-bottom-left mega-menu-flyout mega-menu-item-3651' id='mega-menu-item-3651'><a class="mega-menu-link" href="https://carrolltonga.com/experience-carrollton/" aria-haspopup="true" aria-expanded="false" tabindex="0">Visit<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-12838' id='mega-menu-item-12838'><a class="mega-menu-link" href="https://carrolltonga.com/wp-content/uploads/2023/08/VisitorGuide23_web.pdf">Visitor Guide</a></li></ul> </li></ul></div> </nav> </div> </div> </header> </div> </div> <div class="search-toggle"> <a href="#search-container" class="screen-reader-text" aria-expanded="false" aria-controls="search-container">Search</a> </div> <div id="search-container" class="search-box-wrapper hide"> <div class="search-box"> <form role="search" method="get" class="search-form" action="https://carrolltonga.com/"> <label> <span class="screen-reader-text">Search for:</span> <input type="search" class="search-field" placeholder="Search …" value="" name="s" /> </label> <input type="submit" class="search-submit screen-reader-text" value="Search" /> </form> </div> </div> <div id="site"> <div class="hfeed site default-page"> <div class="content site-content"> <div class="content-area"> <div class="main site-main" role="main"> <div class="themes-intro"> <article> <div class="entry-content"> <h1>Water Service Line Identification and Inventory</h1> </div> <hr class="short"> </article> </div> <article id="post-15688" class="post-15688 page type-page status-publish hentry"> <div class="entry-content"> <p>Carrollton’s Water Department is committed to providing our customers safe, reliable and affordable drinking water in which you can have confidence. </p> <p>The water that leaves our treatment plants is lead-free. There are no known lead pipes in the utility-owned portion of our system. But, lead can get into the water as it moves through customer-owned lead pipes, or faucets and fixtures that have lead components. In 2021, the EPA updated its Lead and Copper Rule, which focuses on finding lead in drinking water. It added new measures aimed at lowering potential exposure to lead from plumbing. The EPA now requires water providers to help identify and catalog the material of all service lines/lateral (the lines that connect our water mains to customer homes and businesses) they supply.</p> <p>The City of Carrollton’s new Water Service Line Material Identification Program is in response to the new rule. We are developing a service line inventory throughout our system to identify areas where lead and galvanized iron lines may exist. Water mains are not made of lead, but service lines could be made of lead, copper, galvanized steel or plastic. </p> <figure class="wp-block-image size-large"><img decoding="async" width="1024" height="413" src="https://carrolltonga.com/wp-content/uploads/2024/09/housediagram-1024x413.jpg" alt="" class="wp-image-15801" srcset="https://carrolltonga.com/wp-content/uploads/2024/09/housediagram-1024x413.jpg 1024w, https://carrolltonga.com/wp-content/uploads/2024/09/housediagram-300x121.jpg 300w, https://carrolltonga.com/wp-content/uploads/2024/09/housediagram-768x310.jpg 768w, https://carrolltonga.com/wp-content/uploads/2024/09/housediagram-1536x620.jpg 1536w, https://carrolltonga.com/wp-content/uploads/2024/09/housediagram-200x81.jpg 200w, https://carrolltonga.com/wp-content/uploads/2024/09/housediagram-150x61.jpg 150w, https://carrolltonga.com/wp-content/uploads/2024/09/housediagram-547x221.jpg 547w, https://carrolltonga.com/wp-content/uploads/2024/09/housediagram-678x274.jpg 678w, https://carrolltonga.com/wp-content/uploads/2024/09/housediagram-524x211.jpg 524w, https://carrolltonga.com/wp-content/uploads/2024/09/housediagram-420x169.jpg 420w, https://carrolltonga.com/wp-content/uploads/2024/09/housediagram-444x179.jpg 444w, https://carrolltonga.com/wp-content/uploads/2024/09/housediagram-916x370.jpg 916w, https://carrolltonga.com/wp-content/uploads/2024/09/housediagram.jpg 2000w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure> <p><br>We are asking all customers who own structures built in 1989 or earlier, to check the water service line in their homes or businesses following the steps below. </p> <p><strong>First, collect these materials:</strong></p> <figure class="wp-block-image size-large"><img decoding="async" width="1024" height="178" src="https://carrolltonga.com/wp-content/uploads/2024/09/Materials_Icons-1024x178.jpg" alt="" class="wp-image-15802" srcset="https://carrolltonga.com/wp-content/uploads/2024/09/Materials_Icons-1024x178.jpg 1024w, https://carrolltonga.com/wp-content/uploads/2024/09/Materials_Icons-300x52.jpg 300w, https://carrolltonga.com/wp-content/uploads/2024/09/Materials_Icons-768x134.jpg 768w, https://carrolltonga.com/wp-content/uploads/2024/09/Materials_Icons-1536x267.jpg 1536w, https://carrolltonga.com/wp-content/uploads/2024/09/Materials_Icons-200x35.jpg 200w, https://carrolltonga.com/wp-content/uploads/2024/09/Materials_Icons-150x26.jpg 150w, https://carrolltonga.com/wp-content/uploads/2024/09/Materials_Icons-547x95.jpg 547w, https://carrolltonga.com/wp-content/uploads/2024/09/Materials_Icons-678x118.jpg 678w, https://carrolltonga.com/wp-content/uploads/2024/09/Materials_Icons-524x91.jpg 524w, https://carrolltonga.com/wp-content/uploads/2024/09/Materials_Icons-420x73.jpg 420w, https://carrolltonga.com/wp-content/uploads/2024/09/Materials_Icons-444x77.jpg 444w, https://carrolltonga.com/wp-content/uploads/2024/09/Materials_Icons-916x159.jpg 916w, https://carrolltonga.com/wp-content/uploads/2024/09/Materials_Icons.jpg 2000w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure> <p><strong>Locating your service line:<br></strong>Locate the water service line entering the building. You can access your service line material where it enters your home, typically in your basement or crawl space near the water shut-off valve. Identify a test area on the pipe between where it enters the building and the valve. If the pipe is covered or wrapped, expose a small area of metal.</p> <p><strong>Follow these steps unless your service line appears to be made of PVC</strong>. <strong>If PVC, proceed to step 3 and submit your self-identification form online. </strong></p> <p><strong>Step 1:<br></strong>Scratch the surface of the pipe. Use the flat edge of a screwdriver to scratch through any corrosion that may have built up on the outside of the pipe.</p> <p><strong>Step 2:</strong><br><strong>Compare your pipe to the chart below.</strong> Each type of pipe will produce a different type of scratch, react differently to the magnet, and produce a unique sound when tapped with a metal coin.</p> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="768" src="https://carrolltonga.com/wp-content/uploads/2024/09/lead-1024x768.jpg" alt="" class="wp-image-15803" srcset="https://carrolltonga.com/wp-content/uploads/2024/09/lead-1024x768.jpg 1024w, https://carrolltonga.com/wp-content/uploads/2024/09/lead-300x225.jpg 300w, https://carrolltonga.com/wp-content/uploads/2024/09/lead-768x576.jpg 768w, https://carrolltonga.com/wp-content/uploads/2024/09/lead-1536x1152.jpg 1536w, https://carrolltonga.com/wp-content/uploads/2024/09/lead-200x150.jpg 200w, https://carrolltonga.com/wp-content/uploads/2024/09/lead-150x113.jpg 150w, https://carrolltonga.com/wp-content/uploads/2024/09/lead-547x410.jpg 547w, https://carrolltonga.com/wp-content/uploads/2024/09/lead-678x509.jpg 678w, https://carrolltonga.com/wp-content/uploads/2024/09/lead-524x393.jpg 524w, https://carrolltonga.com/wp-content/uploads/2024/09/lead-420x315.jpg 420w, https://carrolltonga.com/wp-content/uploads/2024/09/lead-444x333.jpg 444w, https://carrolltonga.com/wp-content/uploads/2024/09/lead-916x687.jpg 916w, https://carrolltonga.com/wp-content/uploads/2024/09/lead.jpg 1800w" sizes="(max-width: 1024px) 100vw, 1024px" /><figcaption class="wp-element-caption"><strong>You have a lead pipe if:</strong><br><strong>Scratch Test</strong> – The scraped area is shiny and silver<br><strong>Magnet Test</strong> – The magnet will not stick to the pipe<br><strong>Tapping Test</strong> – Tapping a coin produces a dull noise</figcaption></figure> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="768" src="https://carrolltonga.com/wp-content/uploads/2024/09/copper-1024x768.jpg" alt="" class="wp-image-15804" srcset="https://carrolltonga.com/wp-content/uploads/2024/09/copper-1024x768.jpg 1024w, https://carrolltonga.com/wp-content/uploads/2024/09/copper-300x225.jpg 300w, https://carrolltonga.com/wp-content/uploads/2024/09/copper-768x576.jpg 768w, https://carrolltonga.com/wp-content/uploads/2024/09/copper-1536x1152.jpg 1536w, https://carrolltonga.com/wp-content/uploads/2024/09/copper-200x150.jpg 200w, https://carrolltonga.com/wp-content/uploads/2024/09/copper-150x113.jpg 150w, https://carrolltonga.com/wp-content/uploads/2024/09/copper-547x410.jpg 547w, https://carrolltonga.com/wp-content/uploads/2024/09/copper-678x509.jpg 678w, https://carrolltonga.com/wp-content/uploads/2024/09/copper-524x393.jpg 524w, https://carrolltonga.com/wp-content/uploads/2024/09/copper-420x315.jpg 420w, https://carrolltonga.com/wp-content/uploads/2024/09/copper-444x333.jpg 444w, https://carrolltonga.com/wp-content/uploads/2024/09/copper-916x687.jpg 916w, https://carrolltonga.com/wp-content/uploads/2024/09/copper.jpg 1800w" sizes="(max-width: 1024px) 100vw, 1024px" /><figcaption class="wp-element-caption"><strong>You have a copper pipe if:</strong><br><strong>Scratch Test</strong> – The scraped area is copper colored<br><strong>Magnet Test</strong> – The magnet will not stick to the pipe<br><strong>Tapping Test</strong> – Tapping a coin produces a metallic ringing noise</figcaption></figure> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="768" src="https://carrolltonga.com/wp-content/uploads/2024/09/galvanized-1024x768.jpg" alt="" class="wp-image-15805" srcset="https://carrolltonga.com/wp-content/uploads/2024/09/galvanized-1024x768.jpg 1024w, https://carrolltonga.com/wp-content/uploads/2024/09/galvanized-300x225.jpg 300w, https://carrolltonga.com/wp-content/uploads/2024/09/galvanized-768x576.jpg 768w, https://carrolltonga.com/wp-content/uploads/2024/09/galvanized-1536x1152.jpg 1536w, https://carrolltonga.com/wp-content/uploads/2024/09/galvanized-200x150.jpg 200w, https://carrolltonga.com/wp-content/uploads/2024/09/galvanized-150x113.jpg 150w, https://carrolltonga.com/wp-content/uploads/2024/09/galvanized-547x410.jpg 547w, https://carrolltonga.com/wp-content/uploads/2024/09/galvanized-678x509.jpg 678w, https://carrolltonga.com/wp-content/uploads/2024/09/galvanized-524x393.jpg 524w, https://carrolltonga.com/wp-content/uploads/2024/09/galvanized-420x315.jpg 420w, https://carrolltonga.com/wp-content/uploads/2024/09/galvanized-444x333.jpg 444w, https://carrolltonga.com/wp-content/uploads/2024/09/galvanized-916x687.jpg 916w, https://carrolltonga.com/wp-content/uploads/2024/09/galvanized.jpg 1800w" sizes="(max-width: 1024px) 100vw, 1024px" /><figcaption class="wp-element-caption"><strong>You have a galvanized pipe if:</strong><br><strong>Scratch Test</strong> – The scraped area remains a dull gray<br><strong>Magnet Test</strong> – The magnet sticks to the pipe<br><strong>Tapping Test</strong> – Tapping a coin produces a metallic ringing noise</figcaption></figure> </div> </div> <p><strong>Step 3:<br>Submit your results.</strong> Completing the self-identification form online will quickly and easily tell us if you have a lead line in your home or not. Even if it’s clear you don’t have a lead line, we still have to include your results in the inventory.</p> <div style="gap: 20px;" class="align-button-center ub-buttons orientation-button-row 1 wp-block-ub-button" id="ub-button-63c03fca-ba36-4f6b-8f4e-d2b1faf786c4"><div class="ub-button-container"> <a href="https://carrolltonga.jotform.com/team/coc/servicelinematerial" target="_blank" rel="noopener noreferrer " class="ub-button-block-main ub-button-medium ub-button-flex-medium" role="button" style="--ub-button-background-color: #313131; --ub-button-color: #ffffff; --ub-button-border: none; --ub-button-hover-background-color: #313131; --ub-button-hover-color: #ffffff; --ub-button-hover-border: none; border-top-left-radius: 0px;; border-top-right-radius: 0px;; border-bottom-left-radius: 0px;; border-bottom-right-radius: 0px;; "> <div class="ub-button-content-holder" style="flex-direction: row"> <span class="ub-button-block-btn">Service Line Self-Identification Form</span> </div> </a> </div></div> <p><strong>Do not be alarmed</strong> if you do find lead. Our corrosion control additive protects your water by coating your pipes. Our Water Treatment Department will provide you with tips on how to reduce potential exposure and steps to remove the lead line from your home or business.</p> <p>If you are a Carrollton water customer and unable to make this determination on your own or have questions, please contact us at servicelineinventory@carrollton-ga.gov, or 770-830-2037.</p> <p></p> </div> </article> </div> </div> </div> </div> </div> <footer id="colophon" class="site-footer" role="contentinfo"> <div class="footer"> <div class="site-info"> <div class="hfeed site"> <div class="content site-content"> <div class="clear widget-area optional-widget-area footer-widget-area" role="complementary"> <div class="four-widgets"> <aside id="text-5" class="widget widget_text"><h3 class="widget-title">Connect</h3> <div class="textwidget"><p>City Hall<br /> 315 Bradley Street<br /> Carrollton, GA 30117<br /> 770-830-2000</p> </div> </aside><aside id="text-7" class="widget widget_text"><h3 class="widget-title">Important Numbers</h3> <div class="textwidget"><p>City Hall 770-830-2000<br /> Police 770-834-4451<br /> Fire 770-832-3456<br /> Streets 770-830-2016<br /> Recreation 770-832-1161<br /> Water Plant 770-830-2021<br /> Waste Water 770-830-2017</p> </div> </aside><aside id="text-8" class="widget widget_text"><h3 class="widget-title">Quicklinks</h3> <div class="textwidget"><p><a href ="https://carrolltonga.com/human-resources/">Employment</a><br /> <a href="https://www.municipalonlinepayments.com/carrolltonga" target="_blank" rel="noopener">Pay Utility Bill</a><br /> <a href="https://carrolltonga.com/report-a-problem/" target="_blank" rel="noopener">Report a Problem</a><br /> <a href ="https://carrolltonga.com/bids-proposals/">Bids & Proposals</a><br /> <a href="https://carrolltonga.com/privacy-policy/" target="_blank" rel="noopener">Privacy Policy</a><br /> <a href="https://carrolltonga.com/wp-content/uploads/2019/03/ADA-Policy-Documents-2019-1.pdf" target="_blank" rel="noopener">ADA Policy</a><br /> <a href="https://carrolltonga.com/wp-content/uploads/2023/04/Human-Trafficking-Notice.pdf" target="_blank" rel="noopener">Human Trafficking Notice</a></p> </div> </aside><aside id="text-4" class="widget widget_text"> <div class="textwidget"><p><img loading="lazy" decoding="async" class="alignnone wp-image-3869 size-medium" src="https://carrolltonga.com/wp-content/uploads/2019/02/Carrollton_AllWhite_NoTag-300x300.png" alt="" width="300" height="300" srcset="https://carrolltonga.com/wp-content/uploads/2019/02/Carrollton_AllWhite_NoTag-300x300.png 300w, https://carrolltonga.com/wp-content/uploads/2019/02/Carrollton_AllWhite_NoTag-150x150.png 150w, https://carrolltonga.com/wp-content/uploads/2019/02/Carrollton_AllWhite_NoTag-768x768.png 768w, https://carrolltonga.com/wp-content/uploads/2019/02/Carrollton_AllWhite_NoTag-1024x1024.png 1024w, https://carrolltonga.com/wp-content/uploads/2019/02/Carrollton_AllWhite_NoTag-200x200.png 200w, https://carrolltonga.com/wp-content/uploads/2019/02/Carrollton_AllWhite_NoTag-547x547.png 547w, https://carrolltonga.com/wp-content/uploads/2019/02/Carrollton_AllWhite_NoTag-322x322.png 322w, https://carrolltonga.com/wp-content/uploads/2019/02/Carrollton_AllWhite_NoTag-524x524.png 524w, https://carrolltonga.com/wp-content/uploads/2019/02/Carrollton_AllWhite_NoTag-420x420.png 420w, https://carrolltonga.com/wp-content/uploads/2019/02/Carrollton_AllWhite_NoTag-444x444.png 444w, https://carrolltonga.com/wp-content/uploads/2019/02/Carrollton_AllWhite_NoTag-916x916.png 916w, https://carrolltonga.com/wp-content/uploads/2019/02/Carrollton_AllWhite_NoTag-678x678.png 678w, https://carrolltonga.com/wp-content/uploads/2019/02/Carrollton_AllWhite_NoTag-600x600.png 600w, https://carrolltonga.com/wp-content/uploads/2019/02/Carrollton_AllWhite_NoTag-100x100.png 100w, https://carrolltonga.com/wp-content/uploads/2019/02/Carrollton_AllWhite_NoTag.png 1200w" sizes="(max-width: 300px) 100vw, 300px" /></p> </div> </aside> </div> </div> <div class="copyright"> <a class="privacy-policy-link" href="https://carrolltonga.com/privacy-policy/" rel="privacy-policy">Privacy Policy</a><span role="separator" aria-hidden="true"></span> © <a href="https://carrolltonga.com/" title="Carrolltonga.com"> Copyright City of Carrollton </a> </div> </div> </div> </div> </div> <nav id="social-navigation" class="social-navigation" role="navigation"> <div class="menu-social-menu-container"><ul id="menu-social-menu" class="menu"><li id="menu-item-848" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-848"><a title=" " href="https://www.facebook.com/CityofCarrollton/?__tn__=%2Cdk%2CP-R&eid=ARD-2_Iqa5a95sS4jnwUI87fbKeblStBvkmTkI4MdH5TtX0jgx_KiVr7AHaM-hBll5XA2uC6mQL4lvQl"><span class="screen-reader-text">Facebook</span></a></li> </ul></div> </nav> </footer>  <style type="text/css"> </style>  <script> ( function ( body ) { 'use strict'; 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