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fill="#ABABB1"/><path fill-rule="evenodd" clip-rule="evenodd" d="M20.4269 9.99976C20.4269 12.7395 19.3683 15.2323 17.6374 17.092C17.5841 17.1494 17.3533 17.3103 17.2987 17.3664L9.99878 9.99976H20.4269Z" fill="#ABABB1"/><path fill-rule="evenodd" clip-rule="evenodd" d="M17.4751 17.2622C15.5126 19.2228 12.7223 20.34 10.1422 20.4147C10.0942 20.4161 9.35619 20.414 9.30835 20.4147L9.99844 9.99976L17.4751 17.2622Z" fill="#ABABB1"/><path fill-rule="evenodd" clip-rule="evenodd" d="M9.99883 20.4178C7.2122 20.4178 4.5795 19.226 2.7059 17.4442C2.67878 17.4184 2.27875 16.9712 2.25195 16.9451L9.99883 9.99976V20.4178Z" fill="#ABABB1"/><path fill-rule="evenodd" clip-rule="evenodd" d="M2.62474 17.3664C0.678072 15.4217 -0.339038 12.7605 -0.424697 10.2054C-0.426997 10.1368 -0.42374 9.57719 -0.424697 9.50873L9.99854 9.99978L2.62474 17.3664Z" fill="#ABABB1"/><path fill-rule="evenodd" clip-rule="evenodd" d="M-0.429443 9.99986C-0.429443 7.23763 0.646602 4.72647 2.40276 2.86195C2.44217 2.82011 2.83582 2.53112 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data-attribute-target="element">Menu</span> <span hidden data-attribute-target="element">Close</span> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 17 16" width="20" class="b--u-ml-1"> <g fill="none" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2"> <path d="M1 3.5h15" class="c-navbar__button__bar" /> <path d="M1 8h15" class="c-navbar__button__bar" /> <path d="M1 12.5h15" class="c-navbar__button__bar" /> </g> </svg> </button> <nav class="c-menu b--lg:u-ml-2.5 b--xl:u-ml-6 " data-controller="menu" data-attribute-target="element" data-attribute-toggle-class="v--active" hidden> <ul> <li data-menu-target="root"> <button class="c-menu__item v--top" data-menu-target="top">Product<span class="c-menu__arrow"><svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M12.6666 6L7.99992 10.6667L3.33325 6" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span></button> <div class="c-menu__sub"> <div class="c-menu__split"> <div> <ul> <li><a href="/tour/" class="c-menu__item" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Product" data-events-content2="Tour" data-action="click->events#send">Product Tour<br><small>Feel the LiveChat庐 experience</small></a></li> <li><a href="/features/" class="c-menu__item" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Product" data-events-content2="Features" data-action="click->events#send">Features<br><small>Everything you need</small></a></li> <li><a href="/features/channels/" class="c-menu__item" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Product" data-events-content2="Channels" data-action="click->events#send">Channels<br><small>Be where your customers are</small></a></li> </ul> </div> <div> <p class="c-menu__header">Solutions</p> <ul> <li><a href="/solutions/customer-support/" class="c-menu__item v--m-button" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Product" data-events-content2="Customer Support" data-action="click->events#send"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M5.1 17.8a14 14 0 0113.8 0M15 10a3 3 0 11-6 0 3 3 0 016 0zm6 2a9 9 0 11-18 0 9 9 0 0118 0z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Customer Support</a></li> <li><a href="/solutions/sales-and-marketing/" class="c-menu__item v--m-button" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Product" data-events-content2="Sales and Marketing" data-action="click->events#send"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 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</div> <a href="/app/" class="c-menu__foot-action v--only-desktop" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Product" data-events-content2="Get LiveChat App" data-action="click->events#send"> Get LiveChat庐 App<svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M14 7.99992H2M9.33333 3.33325L14 7.99992L9.33333 3.33325ZM14 7.99992L9.33333 12.6666L14 7.99992Z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </a> </div> </li> <li data-menu-target="root"> <a class="c-menu__item v--top" href='/pricing/' data-menu-target="top" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Pricing" data-action="click->events#send">Pricing</a> </li> <li data-menu-target="root"> <button class="c-menu__item v--top" data-menu-target="top"> <span data-controller="attribute logged-in" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass">Integrations</span> <span class="u-hidden" data-controller="attribute logged-in" data-attribute-remove-class="u-hidden" data-action="logged-in:loggedIn->attribute#removeClass">Marketplace</span> <span class="c-menu__arrow"><svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M12.6666 6L7.99992 10.6667L3.33325 6" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </button> <div class="c-menu__sub"> <div class="c-menu__split"> <div class="v--reset"> <p class="c-menu__header" data-controller="attribute logged-in" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass">Top Apps</p> <p class="c-menu__header u-hidden" data-controller="attribute logged-in" data-attribute-remove-class="u-hidden" data-action="logged-in:loggedIn->attribute#removeClass">Top Integrations</p> <ul> <li><a href="/shopify-chat/" class="c-menu__item" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Integrations" data-events-content2="Shopify" data-action="click->events#send"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="m19.2 5.5-.2-.2h-1.6L16 4c-.1-.2-.4 0-.4 0H15l-.4-.6c-.4-.9-1-1.3-1.9-1.3h-.2c-.3-.4-.8-.6-1.3-.6-1 0-2 .7-2.9 2.1-.6 1-1 2-1.1 3l-2 .6c-.7.2-.7.2-.7.7L2.9 20.3l13 2.2 5.6-1.4-2.3-15.6Zm-5-1.2-1 .4c0-.5 0-1.3-.2-1.9.8.1 1.2 1 1.3 1.5Zm-1.6.5-2.2.7c.2-.8.7-1.6 1.2-2 .1-.3.4-.5.7-.6.2.6.3 1.4.3 2Zm-1.4-2.6c.2 0 .4 0 .6.2-.2 0-.6.3-.8.6-.6.7-1.2 1.8-1.4 2.8L8 6.4c.4-1.8 1.7-4.2 3.3-4.2Z" fill="#95BF47"/><path d="M19 5.4h-1.6L16 4H16v18.5l5.6-1.4-2.3-15.6-.2-.1Z" fill="#5E8E3E"/><path d="m12.7 8.2-.6 2.4s-.7-.3-1.6-.2c-1.3 0-1.3.9-1.3 1 0 1.2 3 1.4 3.1 4 .1 2-1 3.3-2.8 3.5-2 0-3.2-1.2-3.2-1.2l.4-1.8s1.2.9 2 .8c.7 0 .9-.6.9-.9 0-1.4-2.4-1.3-2.6-3.7-.1-2 1.2-4 4-4.1 1.2 0 1.7.2 1.7.2Z" fill="#fff"/></svg></span>Shopify</a></li> <li><a href="/marketplace/apps/squarespace/#description" class="c-menu__item" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Integrations" data-events-content2="Squarespace" data-action="click->events#send"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M5.4 12 12 5.5a2.4 2.4 0 0 1 3.4 0l.5.5 1-1-.5-.6a3.8 3.8 0 0 0-5.4 0L4.4 11l1 1Z" fill="currentColor"/><path fill-rule="evenodd" clip-rule="evenodd" d="m14.3 7.6-1-1-6.7 6.6c-1 1-2.5 1-3.4 0-1-.9-1-2.4 0-3.4L8.9 4 8 3 2 8.8a4 4 0 0 0 0 5.5 3.8 3.8 0 0 0 5.5 0l6.7-6.7ZM20.9 8.8a3.8 3.8 0 0 0-5.5 0l-6.7 6.7 1 1 6.7-6.6a2.4 2.4 0 0 1 4.1 1.7c0 .6-.2 1.2-.7 1.7l-5.7 5.8 1 1 5.8-5.8a4 4 0 0 0 0-5.5Z" fill="currentColor"/><path fill-rule="evenodd" clip-rule="evenodd" d="M17.6 11 11 17.9c-1 1-2.5 1-3.4 0l-.5-.5-1 1 .5.5a3.8 3.8 0 0 0 5.4 0l6.6-6.7-1-1Z" fill="currentColor"/></svg> </span>Squarespace</a></li> <li><a href="/marketplace/apps/mailchimp/#description" class="c-menu__item" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Integrations" data-events-content2="Mailchimp" data-action="click->events#send"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M12 1.5a10.5 10.5 0 1 0 0 21 10.5 10.5 0 0 0 0-21Z" fill="#FDDD4C"/><path d="M7.4 14.7c-.2-.3.3-.8.1-1.3a.8.8 0 0 0-1.3-.2c-.3.3-.3.7-.2.8v.1c.2 0 .2-.3.3-.4.1-.2.4-.3.7-.2.4.3 0 .7 0 1 0 .4.3.6.5.6l.4-.2c0-.2-.3.1-.5-.2ZM16 11.5h-.4l-.2-.5c-.1-.4-.1-.7.1-.7.3 0 .4.2.5.6v.6ZM13.4 11.8v.2l.4.2v.1h-.4c0 .2-.2.2-.4 0 0 0-.2.2-.3 0l.2-.1-.1-.5-.4.1H12l.2-.2.4-.2c0-.2 0-.4.2-.4s.3.1.4.4c.3 0 .5.2.6.4v.1l-.5-.1ZM15 12.7h.3c0-.1 0-.3-.2-.3h-.3c-.1.1 0 .3.1.3ZM15.6 12.2c0-.2.1-.3.3-.3l.2.3c0 .2-.1.3-.2.3-.2 0-.3-.1-.3-.3Z" fill="#000"/><path fill-rule="evenodd" clip-rule="evenodd" d="M18.9 14.2c.2 0 .6.3.6 1 0 .6-.3 1.3-.3 1.5-1 2.3-3.4 3.6-6.2 3.5a6.4 6.4 0 0 1-5.8-3.6c-.6 0-1.2-.3-1.7-.7-.5-.4-.8-1-.9-1.5 0-.5 0-1 .2-1.3l-.6-.4c-2.5-2.1 5.4-10.8 8-8.6l.8.8c1.2-.5 4.4-1.5 4.4.8 0 .8-.4 1.6-1.2 2.4.9.8.6 2 .8 3l.3.2c.6.1 1 .3 1.2.6l.4.6c0 .2 0 .6-.3 1l.3.7ZM7 16h.3c.9-.2 1.1-1.2 1-2.2-.2-1-1-1.4-1.5-1.5h-.3c-1 .2-1.5 1-1.4 2 .1.9 1 1.6 2 1.7Zm-2-3.4c.3-.4.8-.7 1.3-.8.7-2 2-3.7 3.5-4.9 1.2-1 2.5-1.7 2.5-1.7s-.7-.8-1-.8c-1.2-.3-4 1.5-5.7 4C5 9.4 4 11.2 4.5 12l.6.5Zm10.3 3s-1 .4-2.7 0c0 .4.6.6 1 .7 2 .3 4-.8 4.4-1 0-.1 0 0 0 0-.6.7-2 1.4-3.8 1.4-.8 0-1.5-.2-1.8-.7-.5-.6 0-1.6.7-1.5a7 7 0 0 0 3.7-.5c1-.5 1.4-1 1.4-1.4-.1-.6-1-.7-1.5-.9-.3 0-.4-.1-.4-.5v-1c0-.5-.1-1-.5-1.3a.6.6 0 0 0-.5 0c-.2 0-.3 0-.5.2-.4.4-.8.4-1.3.4a7.9 7.9 0 0 1-.8 0h-.2c-.7 0-1.5.5-1.7 1.4-.1 1 .5 1.6.8 2l.2.2.1.2v.2a3.1 3.1 0 0 0-.7 3.3C12 18.3 14 19 16 18.4c1.4-.5 2.7-1.6 3-3 0-.4-.1-.6-.2-.7h-.3s0-.5-.3-1c-.6.5-1.3.9-1.9 1-.9.3-1.9.4-2.8.3-.4 0-.7-.1-.8.2 1.3.5 2.6.3 2.6.3Zm-3.7-8.9c-.6.4-1.4 1-2 1.7a6.4 6.4 0 0 1 5-1c-.4-.3-1-.4-1.5-.4 0-.2.2-.3.3-.3v-.1c-.6 0-2 .6-2 .6l.3-.5Z" fill="#000"/></svg></span>Mailchimp</a></li> </ul> </div> <div> <p class="c-menu__header u-hidden lg:u-block"></p> <ul class="b--lg:u-pt-2.5"> <li><a href="/marketplace/apps/whatsapp-business/#description" class="c-menu__item" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Integrations" data-events-content2="WhatsApp" data-action="click->events#send"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M12 23.25C17.799 23.25 22.5 18.549 22.5 12.75C22.5 6.95101 17.799 2.25 12 2.25C6.20101 2.25 1.5 6.95101 1.5 12.75C1.5 14.6332 1.99575 16.4005 2.86386 17.9287L1.5 23.25L6.98615 21.9778C8.47603 22.7891 10.1842 23.25 12 23.25ZM12 21.6346C16.9068 21.6346 20.8846 17.6568 20.8846 12.75C20.8846 7.84316 16.9068 3.86538 12 3.86538C7.09316 3.86538 3.11538 7.84316 3.11538 12.75C3.11538 14.6445 3.70838 16.4006 4.71888 17.8427L3.92308 20.8269L6.95995 20.0677C8.39202 21.0559 10.1284 21.6346 12 21.6346Z" fill="#BFC8D0"/> <path d="M21 12C21 16.9706 16.9706 21 12 21C10.1041 21 8.34516 20.4138 6.89449 19.4127L3.81818 20.1818L4.62432 17.1588C3.60069 15.698 3 13.9192 3 12C3 7.02944 7.02944 3 12 3C16.9706 3 21 7.02944 21 12Z" fill="url(#paint0_linear_45_490)"/> <path fill-rule="evenodd" clip-rule="evenodd" d="M12 22.5C17.799 22.5 22.5 17.799 22.5 12C22.5 6.20101 17.799 1.5 12 1.5C6.20101 1.5 1.5 6.20101 1.5 12C1.5 13.8832 1.99575 15.6505 2.86386 17.1787L1.5 22.5L6.98615 21.2278C8.47603 22.0391 10.1842 22.5 12 22.5ZM12 20.8846C16.9068 20.8846 20.8846 16.9068 20.8846 12C20.8846 7.09316 16.9068 3.11538 12 3.11538C7.09316 3.11538 3.11538 7.09316 3.11538 12C3.11538 13.8945 3.70838 15.6506 4.71888 17.0927L3.92308 20.0769L6.95995 19.3177C8.39202 20.3059 10.1284 20.8846 12 20.8846Z" fill="white"/> <path d="M9.37502 7.12501C9.12537 6.62357 8.7424 6.66797 8.35551 6.66797C7.66407 6.66797 6.58594 7.49618 6.58594 9.03756C6.58594 10.3008 7.14259 11.6836 9.01831 13.7522C10.8285 15.7485 13.207 16.7812 15.1816 16.746C17.1563 16.7109 17.5625 15.0117 17.5625 14.4378C17.5625 14.1835 17.4047 14.0566 17.2959 14.0221C16.6231 13.6992 15.382 13.0974 15.0996 12.9844C14.8172 12.8713 14.6698 13.0243 14.5781 13.1074C14.3221 13.3515 13.8144 14.0707 13.6406 14.2324C13.4668 14.3942 13.2077 14.3123 13.0999 14.2512C12.7031 14.092 11.6272 13.6134 10.7696 12.7821C9.70899 11.7539 9.64675 11.4002 9.44693 11.0853C9.28707 10.8334 9.40437 10.6789 9.46291 10.6113C9.69142 10.3477 10.007 9.94058 10.1485 9.73829C10.29 9.53599 10.1776 9.22885 10.1102 9.03756C9.82033 8.21485 9.57473 7.52615 9.37502 7.12501Z" fill="white"/> <defs> <linearGradient id="paint0_linear_45_490" x1="19.875" y1="5.25" x2="3" y2="21" gradientUnits="userSpaceOnUse"> <stop stop-color="#5BD066"/> <stop offset="1" stop-color="#27B43E"/> </linearGradient> </defs> </svg> </span>WhatsApp</a></li> <li><a href="/marketplace/apps/facebook-messenger/#description" class="c-menu__item" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Integrations" data-events-content2="Facebook" data-action="click->events#send"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><circle cx="12" cy="12" r="10.5" fill="url(#a)"/><path d="m16 15.2.4-3h-3v-1.9c0-.8.5-1.6 1.8-1.6h1.3V6.2L14.1 6c-2.4 0-4 1.4-4 4v2.2H7.6v3h2.7v7.2a10.9 10.9 0 0 0 3.3 0v-7.2h2.4Z" fill="#fff"/><defs><linearGradient id="a" x1="12" y1="1.5" x2="12" y2="22.4" gradientUnits="userSpaceOnUse"><stop stop-color="#18ACFE"/><stop offset="1" stop-color="#0163E0"/></linearGradient></defs></svg></span>Facebook</a></li> <li><a href="/marketplace/apps/hubspot/#description" class="c-menu__item" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Integrations" data-events-content2="HubSpot" data-action="click->events#send"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M17.7 8.4V6a2 2 0 0 0 1.1-1.7 2 2 0 0 0-2-2 2 2 0 0 0-1.9 2A2 2 0 0 0 16 6v2.5c-1 .2-1.8.6-2.6 1.2L6.6 4.2a2.2 2.2 0 0 0-2.7-2.6A2.2 2.2 0 0 0 2.8 5a2.2 2.2 0 0 0 2.7.5l6.8 5.2a5.4 5.4 0 0 0 0 6.2l-2 2h-.5a1.8 1.8 0 0 0-1.7 2 1.8 1.8 0 0 0 2.4 1.4 1.8 1.8 0 0 0 1-1.7v-.5l2-2a5.5 5.5 0 0 0 8.1-7 5.5 5.5 0 0 0-4-2.8h.1Zm-.8 8.2a2.8 2.8 0 0 1-2.8-3.3 2.8 2.8 0 0 1 5.1-1 2.8 2.8 0 0 1-2.3 4.3" fill="#FF7A59"/></svg></span>HubSpot</a></li> </ul> </div> </div> <a href="/marketplace/" class="c-menu__foot-action v--m-button" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Integrations" data-events-content2="Discover Integrations" data-action="click->events#send"> Discover 200+ integrations<svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M14 7.99992H2M9.33333 3.33325L14 7.99992L9.33333 3.33325ZM14 7.99992L9.33333 12.6666L14 7.99992Z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </a> </div> </li> <li data-menu-target="root" data-controller="attribute logged-in" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass"> <button class="c-menu__item v--top" data-menu-target="top">Customers<span class="c-menu__arrow"><svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M12.6666 6L7.99992 10.6667L3.33325 6" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span></button> <div class="c-menu__sub"> <div class="c-menu__split"> <div> <ul> <li><a href="/customers/" class="c-menu__item" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Customers" data-events-content2="Our Customers" data-action="click->events#send">Our customers<br><small>Join 35000+ companies</small></a></li> <li><a href="/customers/customer-stories/" class="c-menu__item" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Customers" data-events-content2="Case Studies" data-action="click->events#send">Case Studies<br><small>How others grow with LiveChat庐</small></a></li> <li><a href="/customers/live-chat-reviews/" class="c-menu__item v--no-border" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Customers" data-events-content2="Reviews" data-action="click->events#send">Reviews<br><small>What they say about us</small></a></li> </ul> </div> <div> <p class="c-menu__header">Industries</p> <ul> <li><a href="/solutions/ecommerce/" class="c-menu__item v--m-button" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Customers" data-events-content2="Ecommerce" data-action="click->events#send"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M16 11V7a4 4 0 10-8 0v4M5 9h14l1 12H4L5 9z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Ecommerce</a></li> <li><a href="/solutions/it-software/" class="c-menu__item v--m-button" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Customers" data-events-content2="Software" data-action="click->events#send"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M10 20l4-16m4 4l4 4-4 4M6 16l-4-4 4-4" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Software & IT</a></li> <li><a href="/solutions/education/" class="c-menu__item v--m-button" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Customers" data-events-content2="Education" data-action="click->events#send"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 20v-7.5l4-2.2m0 3.7l9-5-9-5-9 5 9 5zm0 0l6.2-3.4c.8 2 1 4.3.6 6.5a12 12 0 00-6.8 3 12 12 0 00-6.8-3 12 12 0 01.6-6.5L12 14z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Education</a></li> <li><a href="/solutions/livechat-for-finance/" class="c-menu__item v--m-button" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Customers" data-events-content2="Finance" data-action="click->events#send"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M4 21h16M4 10h16M20 10V7l-8-4-8 4v3M7 10v11M17 10v11M12 10v11" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> </span>Finance</a></li> </ul> </div> </div> </div> </li> <li data-menu-target="root" class="u-hidden" data-controller="attribute logged-in" data-attribute-remove-class="u-hidden" data-action="logged-in:loggedIn->attribute#removeClass"> <a class="c-menu__item v--top" href="/help/" data-menu-target="top" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Help Center" data-action="click->events#send">Help Center</a> </li> <li class="v--only-mobile"> <a href="/app/" class="c-menu__item v--top" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="App" data-action="click->events#send">App</a> </li> <li data-menu-target="root"> <button class="c-menu__item v--top" data-menu-target="top">Resources<span class="c-menu__arrow"><svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M12.6666 6L7.99992 10.6667L3.33325 6" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span></button> <div class="c-menu__sub"> <div class="c-menu__split"> <div> <ul> <li data-controller="attribute logged-in" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass"> <a href="/help/" class="c-menu__item" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Resources" data-events-content2="Help Center" data-action="click->events#send"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M12 16a4 4 0 100-8 4 4 0 000 8z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/><path d="M12 21a9 9 0 100-18 9 9 0 000 18zM15 15l3.4 3.4M9 15l-3.4 3.4M5.6 5.6L9 9M18.4 5.6L15 9" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> </span>Help Center</a> </li> <li class="v--only-mobile"> <a href="/success/" class="c-menu__item" target="_blank" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Resources" data-events-content2="Success by LiveChat" data-action="click->events#send"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0 2.7C0 1.2 1.2 0 2.7 0h18.6C22.8 0 24 1.2 24 2.7v18.6c0 1.5-1.2 2.7-2.7 2.7H2.7A2.7 2.7 0 010 21.3V2.7z" fill="#FFD000"/><path d="M7 12.6v-.2h2.6v.2c0 .9.8 1.5 2.1 1.5s2.1-.5 2.1-1.4c0-.5-.2-.8-.9-1L9.7 11c-1.6-.4-2.5-1.2-2.5-2.8C7.2 6 9 4.7 11.6 4.7c2.6 0 4.3 1.3 4.3 3.5v.1h-2.5v-.2c0-.8-.5-1.4-1.8-1.4-1.1 0-1.8.5-1.8 1.2 0 .6.3.8.8 1l3.3.8c1.6.4 2.5 1.3 2.5 2.8 0 2-2 3.6-4.7 3.6S7 14.9 7 12.6z" fill="#1B1B20"/><path fill-rule="evenodd" clip-rule="evenodd" d="M10.6 8.9c-.5-.2-.8-.4-.8-1 0-.7.7-1.2 1.8-1.2 1.3 0 1.8.6 1.8 1.4v.2h2.5v-.1V8c-.1-2-1.8-3.3-4.3-3.3C9 4.7 7.2 6 7.2 8.2c0 1.6.9 2.4 2.5 2.8l3.2.8c.7.1 1 .4 1 1 0 .8-1 1.3-2.2 1.3-1.3 0-2.1-.6-2.1-1.5v-.2H7V12.7c.1 2.3 2 3.4 4.7 3.4s4.7-1.5 4.7-3.6c0-1.5-.9-2.4-2.5-2.8l-3.3-.8zm1 6.9c2.7 0 4.4-1.5 4.4-3.3 0-.7-.2-1.2-.5-1.6-.3-.4-.9-.7-1.6-.9l-3.4-.8c-.3 0-.6-.2-.8-.4-.2-.2-.3-.5-.3-.9 0-.5.3-.9.7-1.1.4-.3.9-.4 1.5-.4.7 0 1.2.1 1.6.5.3.3.5.7.5 1h1.9c0-.8-.5-1.5-1-2-.8-.5-1.8-.9-3-.9s-2.2.3-3 .9c-.6.5-1 1.3-1 2.3 0 .7.1 1.3.5 1.6a3.2 3.2 0 001.7.9l3.2.7c.4.1.7.3.9.5.2.2.3.5.3.8 0 .6-.3 1-.8 1.3-.4.3-1 .4-1.7.4s-1.3-.1-1.7-.5c-.5-.2-.7-.7-.8-1.2H7.4c0 1 .5 1.7 1.1 2.2.8.6 1.9.8 3.2.9zM5.6 19.7l-.1-1-.1-1h.2A151.5 151.5 0 0111 17h7v2.1h-7a40.2 40.2 0 00-5.2.5h-.1z" fill="#1B1B20"/></svg> </span>Success by LiveChat<br><small>More than a business blog!</small></a> </li> <li> <a href="https://news.livechat.com/en/" class="c-menu__item" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Resources" data-events-content2="Product News" data-action="click->events#send"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 5.9v13.3a1.8 1.8 0 01-3.4.6l-2.2-6.1m0 0A4 4 0 017 6h1.8C13 6 16.5 4.8 18 3v14c-1.5-1.8-5-3-9.2-3H7a4 4 0 01-1.6-.3zM18 13a3 3 0 000-6v6z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Product News</a> </li> <li class="v--only-desktop"> <a href="/marketplace/partners/" class="c-menu__item" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Resources" data-events-content2="Partners Marketplace" data-action="click->events#send"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M17 20h5v-2a3 3 0 00-5.4-1.9M17 20l-.4-3.9M17 20H7m10 0v-2a5 5 0 00-.4-1.9m0 0a5 5 0 00-9.2 0M7 20H2v-2a3 3 0 015.4-1.9M7 20l.4-3.9M7 20v-2c0-.7.1-1.3.4-1.9M15 7a3 3 0 11-6 0 3 3 0 016 0zm6 3a2 2 0 11-4 0 2 2 0 014 0zM7 10a2 2 0 11-4 0 2 2 0 014 0z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Partners Marketplace</a> </li> <li> <a href="https://platform.text.com" class="c-menu__item" target="_blank" rel="noopener" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Resources" data-events-content2="API and Developers" data-action="click->events#send"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 9l3 3-3 3m5 0h3M5 20h14a2 2 0 002-2V6a2 2 0 00-2-2H5a2 2 0 00-2 2v12a2 2 0 002 2z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>API & Developers</a> </li> <li> <a href="https://partners.livechat.com?utm_source=livechat.com&utm_medium=referral&utm_content=top_navigation" class="c-menu__item v--no-border" target="_blank" rel="noopener" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Resources" data-events-content2="Partner Program" data-action="click->events#send"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 3a1 1 0 012 0l1.5 4.6a1 1 0 001 .7h4.8A1 1 0 0121 10L17 13a1 1 0 00-.3 1.1l1.5 4.7a1 1 0 01-1.5 1.1l-4-2.9a1 1 0 00-1.2 0l-4 2.9A1 1 0 016 18.8L7.4 14a1 1 0 00-.3-1.1L3 10a1 1 0 01.6-1.8h4.9a1 1 0 001-.7L11 2.9v0z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Partner Program</a> </li> <li class="v--only-desktop"> <a href="https://status.livechat.com" class="c-menu__item" target="_blank" rel="noopener" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Resources" data-events-content2="System Status" data-action="click->events#send"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M9 12l2 2 4-4m6 2a9 9 0 11-18 0 9 9 0 0118 0z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>System Status</a> </li> </ul> </div> <div class="v--only-desktop"> <p class="c-menu__header">Learn</p> <ul> <li><a href="/success/" class="c-menu__item" target="_blank" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Resources" data-events-content2="Success by LiveChat" data-action="click->events#send"><span class="c-menu__icon u--mr-xs"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0 2.7C0 1.2 1.2 0 2.7 0h18.6C22.8 0 24 1.2 24 2.7v18.6c0 1.5-1.2 2.7-2.7 2.7H2.7A2.7 2.7 0 010 21.3V2.7z" fill="#FFD000"/><path d="M7 12.6v-.2h2.6v.2c0 .9.8 1.5 2.1 1.5s2.1-.5 2.1-1.4c0-.5-.2-.8-.9-1L9.7 11c-1.6-.4-2.5-1.2-2.5-2.8C7.2 6 9 4.7 11.6 4.7c2.6 0 4.3 1.3 4.3 3.5v.1h-2.5v-.2c0-.8-.5-1.4-1.8-1.4-1.1 0-1.8.5-1.8 1.2 0 .6.3.8.8 1l3.3.8c1.6.4 2.5 1.3 2.5 2.8 0 2-2 3.6-4.7 3.6S7 14.9 7 12.6z" fill="#1B1B20"/><path fill-rule="evenodd" clip-rule="evenodd" d="M10.6 8.9c-.5-.2-.8-.4-.8-1 0-.7.7-1.2 1.8-1.2 1.3 0 1.8.6 1.8 1.4v.2h2.5v-.1V8c-.1-2-1.8-3.3-4.3-3.3C9 4.7 7.2 6 7.2 8.2c0 1.6.9 2.4 2.5 2.8l3.2.8c.7.1 1 .4 1 1 0 .8-1 1.3-2.2 1.3-1.3 0-2.1-.6-2.1-1.5v-.2H7V12.7c.1 2.3 2 3.4 4.7 3.4s4.7-1.5 4.7-3.6c0-1.5-.9-2.4-2.5-2.8l-3.3-.8zm1 6.9c2.7 0 4.4-1.5 4.4-3.3 0-.7-.2-1.2-.5-1.6-.3-.4-.9-.7-1.6-.9l-3.4-.8c-.3 0-.6-.2-.8-.4-.2-.2-.3-.5-.3-.9 0-.5.3-.9.7-1.1.4-.3.9-.4 1.5-.4.7 0 1.2.1 1.6.5.3.3.5.7.5 1h1.9c0-.8-.5-1.5-1-2-.8-.5-1.8-.9-3-.9s-2.2.3-3 .9c-.6.5-1 1.3-1 2.3 0 .7.1 1.3.5 1.6a3.2 3.2 0 001.7.9l3.2.7c.4.1.7.3.9.5.2.2.3.5.3.8 0 .6-.3 1-.8 1.3-.4.3-1 .4-1.7.4s-1.3-.1-1.7-.5c-.5-.2-.7-.7-.8-1.2H7.4c0 1 .5 1.7 1.1 2.2.8.6 1.9.8 3.2.9zM5.6 19.7l-.1-1-.1-1h.2A151.5 151.5 0 0111 17h7v2.1h-7a40.2 40.2 0 00-5.2.5h-.1z" fill="#1B1B20"/></svg> </span>Success by LiveChat<br><small>More than a business blog!</small></a></li> <li><a href="/customer-service-report/" class="c-menu__item" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Resources" data-events-content2="Customer Service Report" data-action="click->events#send">Customer Service Report<br><small>Discover the latest data</small></a></li> <li><a href="/benchmark/" class="c-menu__item" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Resources" data-events-content2="Local Benchmark" data-action="click->events#send">Local Benchmark<br><small>Compare your results</small></a></li> <li><a href="/webinars/" class="c-menu__item" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Resources" data-events-content2="Webinars" data-action="click->events#send">Webinars<br><small>LiveChat庐 Workshops</small></a></li> <li><a href="/privacy-policy-generator/" class="c-menu__item" data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="Resources" data-events-content2="Privacy Policy Generator" data-action="click->events#send">Privacy Policy Generator<br><small>Become GDPR compliant</small></a></li> </ul> </div> </div> </div> </li> </ul> <div class="v--only-mobile b--u-p-3 u-mt-auto u-mb-0" data-controller="attribute logged-in append-params" data-append-params-params-value="region" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass"> <form data-append-params-target="form" action="https://accounts.livechat.com/signup" method="GET" data-controller="events" data-events-event="form register_redirect" data-events-action="submit" data-events-content2="Sign up free" data-events-source-id="header_cta" data-action="submit->events#send" class="o-input-group b--u-mb-3"> <input type="email" name="email" class="" style="border-color: #767680;" data-signup-target="email" placeholder="Enter your email" aria-label="Business Email" required autocomplete="email" /> <input type="hidden" name="source_id" value="header_cta" /> <input type="hidden" name="source_url" value="https://www.livechat.com/utm-builder/" /> <input type="hidden" name="source_type" value="website" /> <div class="o-input-group__append"> <button type="submit" class="c-btn v--signup">Sign up free</button> </div> </form> <p class="u-text-center"><a href="https://my.livechatinc.com" data-controller="events" data-events-event="button" data-events-content2="Log in" data-events-source-id="header_cta" data-action="click->events#send">Already a customer? <span class="u-text-primary">Log in</span></a></p> </div> </nav> <div class="c-navbar__actions" data-controller="attribute logged-in append-params" data-append-params-params-value="region" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass"> <a href="https://my.livechatinc.com" class="c-btn v--sm v--secondary hover:u-bg-gray-900 hover:u-border-gray-900 hover:u-text-black u-border-white" data-controller="events" data-events-event="button" data-events-content2="Log in" data-action="click->events#send">Log in</a> <a data-append-params-target="link" href="https://accounts.livechat.com/signup?source_id=header_cta&source_url=https://www.livechat.com/utm-builder/&source_type=website" class="c-btn v--secondary hover:u-bg-signup hover:u-border-signup v--sm" data-controller="events" data-events-event="button" data-events-content2="Sign up for free" data-events-source-id="header_cta" data-action="click->events#send">Sign up free</a> </div> <div class="u-hidden lg:u-hidden lg:u-ml-auto" data-controller="attribute logged-in" data-attribute-remove-class="lg:u-hidden" data-attribute-add-class="lg:u-block" data-action="logged-in:loggedIn->attribute#removeClass logged-in:loggedIn->attribute#addClass"> <div class="u-hidden lg:u-flex u-flex-row u-items-center gap-1"> <a href="https://my.livechatinc.com" class="c-btn v--sm b--u-py-1.5 v--secondary " data-controller="events" data-events-event="button" data-events-content2="Go to app" data-action="click->events#send">Go to app</a> <div class="c-navbar__actions u-hidden" data-controller="attribute logged-in" data-attribute-remove-class="u-hidden" data-action="logged-in:loggedInWithUserData->attribute#removeClass"> <div class="t-homepage-menu" data-controller="click-focus"> <button data-action="click-focus#toggleFocusClass" class="t-homepage-menu-button c-btn u-p-1 u-rounded u-flex u-items-center v--transparent u-border-none hover:u-bg-gray-900 "> <img data-logged-in-target="avatar" src="/images/user-avatar.370edf4b344b55dcfcaea4f1f214d235b9bbfdea238dc609ef52d7b65c355d75.svg" alt="" role="presentation" class="t-homepage-user-icon u-round b--u-mr-1" style="width: 32px; height: 32px; object-fit: cover;"> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M12.6666 6L7.99992 10.6667L3.33325 6" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </button> <div class="t-homepage-menu-content b--u-bg-white u-shadow"> <div class="b--u-m-2 u-flex gap-1 u-items-center"> <div><img data-logged-in-target="avatar" src="/images/user-avatar.370edf4b344b55dcfcaea4f1f214d235b9bbfdea238dc609ef52d7b65c355d75.svg" alt="" role="presentation" class="t-homepage-user-icon u-round" style="width: 38px; height: 38px; object-fit: cover"></div> <div> <div data-logged-in-target="name" class="b--u-text-md b--u-text-bold">User Name</div> <div data-logged-in-target="email" class="b--u-text-xs"></div> </div> </div> <div style="width:100%; margin-top:10px; margin-bottom:4px; border-bottom:1px solid #eaeaec;"></div> <a href="https://my.livechatinc.com/subscription/?source_id=user_menu&source_url=https%3A%2F%2Fwww.livechat.com%2futm-builder%2f&source_type=website" class="c-menu__item u-flex u-items-center b--u-bg-transparent u-w-full hover:u-bg-gray-900 " data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="User Menu" data-events-content2="Upgrade" data-action="click->events#send"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" class="b--u-mr-1"> <g stroke="#000" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_1731_971)"> <path d="M9 12H5.4a1 1 0 0 1-.7-1.7l6.6-6.6a1 1 0 0 1 1.4 0l6.6 6.6a1 1 0 0 1-.7 1.7H15v6H9v-6ZM9 21h6" /> </g> <defs> <clipPath id="clip0_1731_971"> <path fill="#fff" d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> Upgrade</a> <a href="/help/" class="c-menu__item u-flex u-items-center b--u-bg-transparent u-w-full hover:u-bg-gray-900 " data-controller="events" data-events-event="navigation" data-events-section="header" data-events-content1="User Menu" data-events-content2="Help Center" data-action="click->events#send"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" class="b--u-mr-1"> <g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_2_3853)"> <path d="M12 21a9 9 0 1 0 0-18 9 9 0 0 0 0 18ZM12 17v0" /> <path d="M12 13.5a1.5 1.5 0 0 1 1-1.5 2.6 2.6 0 1 0-3-4" /> </g> <defs> <clipPath id="clip0_2_3853"> <path fill="#fff" d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> Help Center</a> <button class="c-menu__item u-flex u-items-center b--u-bg-transparent u-w-full hover:u-bg-gray-900 " onclick="LC_API.open_chat_window();return false;" data-controller="events" data-events-event="widget" data-events-section="cta" data-events-content1="chat icon" data-action="click-focus#removeFocusClass click->events#send"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" class="b--u-mr-1"> <g clip-path="url(#clip0_2_4566)"> <path stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="m3 20 1.3-3.9a7.3 7.3 0 0 1-1.1-5.5c.3-2 1.5-3.7 3.2-4.9a9.8 9.8 0 0 1 11.8.5 7.4 7.4 0 0 1 1 10.5 9.2 9.2 0 0 1-5.2 3 10 10 0 0 1-6.3-.7L3 20" /> <path fill="#1B1B20" fill-rule="evenodd" d="M12.3 11c.6 0 1.2.6 1.2 1.3a1.2 1.2 0 1 1-2.5 0c0-.7.6-1.3 1.3-1.3ZM7.7 11c.7 0 1.3.6 1.3 1.2a1.2 1.2 0 0 1-2.5 0c0-.6.6-1.2 1.2-1.2ZM16.8 11c.6 0 1.2.6 1.2 1.3a1.2 1.2 0 1 1-2.5 0c0-.7.6-1.3 1.3-1.3Z" clip-rule="evenodd" /> </g> <defs> <clipPath id="clip0_2_4566"> <path fill="#fff" d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> Chat with us</button> <button class="c-menu__item u-flex u-items-center b--u-bg-transparent u-w-full hover:u-bg-gray-900 " data-controller="logged-in" data-action="logged-in#logout"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" class="b--u-mr-1"> <g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_2_4402)"> <path d="M14 8V6a2 2 0 0 0-2-2H5a2 2 0 0 0-2 2v12a2 2 0 0 0 2 2h7a2 2 0 0 0 2-2v-2M7 12h14m0 0-3-3m3 3-3 3" /> </g> <defs> <clipPath id="clip0_2_4402"> <path fill="#fff" d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> Logout</button> </div> </div> </div> </div> </div> </div> </div> <div class="o-wrapper"> <section class="b--u-pt-8 b--u-pb-2 b--md:u-pb-10" data-controller="utm-builder"> <div class="o-container b--u-mb-8 md:b--u-mb-16"> <div class="u-flex b--u-pb-4"> <div class="lg:u-basis-7"> <h1 class="b--u-text-xl b--u-mb-6">Free UTM Builder</h1> <h2 class="b--u-text-sm b--u-text-bold">Build URLs for your marketing campaigns</h2> <p>URL links with UTM allow to track performance data about specific online campaigns like Facebook, Google Ads, affiliations, and others. With UTMs, you can also analyze traffic coming from referrals and SEO backlinks.</p> </div> <div class="u-basis-5 u-hidden lg:u-block"> <img class="u-maxw-2 u-mx-auto" src="/utm-builder/toolbox_hu47bd553cb496b54953b6d460f9ed70ff_34523_700x0_resize_q75_h2_catmullrom_3.a56d6581eda4aa6fe4c2625fd3342e9a25807213a3e9fa070bdf32824e2bd6ed.webp" width="160" height="192" type="image/webp"> </div> </div> <div class="o-columns v--two"> <div> <form> <div class="u-flex u-flex-wrap lg:u-flex-nowrap u-items-center b--u-mb-3"> <label for="your_url" class="b--u-text-base b--u-text-bold u-basis-7 xl:u-basis-6 b--u-mr-1">Your URL* <span class="u-inline-block t-tippy-hint b--u-ml-1" data-controller="tippy" data-tooltip="Enter the full URL of the webpage you want to track, including "https://" or "http://" at the beginning." data-placement="top"> <svg class="c-icon" width="24" height="24" xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke="currentColor"> <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M13 16h-1v-4h-1m1-4h.01M21 12a9 9 0 11-18 0 9 9 0 0118 0z"/> </svg> </span></label> <input type="url" name="your_url" id="your_url" data-utm-builder-target="baseUrl" data-action="keyup->utm-builder#generate" placeholder="https://" pattern="https?://.*" required> </div> <div class="u-flex u-flex-wrap lg:u-flex-nowrap u-items-center b--u-mb-3"> <label for="utm_source" class="b--u-text-base b--u-text-bold u-basis-7 xl:u-basis-6 b--u-mr-1">utm_source* <span class="u-inline-block t-tippy-hint b--u-ml-1" data-controller="tippy" data-tooltip="This field is for specifying the source of your traffic. It helps you identify where the visitors are coming from, such as a particular website or newsletter." data-placement="top"> <svg class="c-icon" width="24" height="24" xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke="currentColor"> <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M13 16h-1v-4h-1m1-4h.01M21 12a9 9 0 11-18 0 9 9 0 0118 0z"/> </svg> </span></label> <input type="text" name="utm_source" id="utm_source" data-utm-builder-target="utmSource" data-action="keyup->utm-builder#generate" placeholder="referrer e.g. google, facebook, email"> </div> <div class="u-flex u-flex-wrap lg:u-flex-nowrap u-items-center b--u-mb-3"> <label for="utm_medium" class="b--u-text-base b--u-text-bold u-basis-7 xl:u-basis-6 b--u-mr-1">utm_medium* <span class="u-inline-block t-tippy-hint b--u-ml-1" data-controller="tippy" data-tooltip="Specify the medium or type of marketing campaign that brings traffic to your website. It could be email, social media, CPC (cost-per-click), or others." data-placement="top"> <svg class="c-icon" width="24" height="24" xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke="currentColor"> <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M13 16h-1v-4h-1m1-4h.01M21 12a9 9 0 11-18 0 9 9 0 0118 0z"/> </svg> </span></label> <input type="text" name="utm_medium" id="utm_medium" data-utm-builder-target="utmMedium" data-action="keyup->utm-builder#generate" placeholder="type of medium e.g. cpc, newsletter, affiliate"> </div> <div class="u-flex u-flex-wrap lg:u-flex-nowrap u-items-center b--u-mb-3"> <label for="utm_campaign" class="b--u-text-base b--u-text-bold u-basis-7 xl:u-basis-6 b--u-mr-1">utm_campaign* <span class="u-inline-block t-tippy-hint b--u-ml-1" data-controller="tippy" data-tooltip="Define the specific campaign or promotion you are running. This allows you to track the performance of different campaigns separately." data-placement="top"> <svg class="c-icon" width="24" height="24" xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke="currentColor"> <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M13 16h-1v-4h-1m1-4h.01M21 12a9 9 0 11-18 0 9 9 0 0118 0z"/> </svg> </span></label> <input type="text" name="utm_campaign" id="utm_campaign" data-utm-builder-target="utmCampaign" data-action="keyup->utm-builder#generate" placeholder="campaign name e.g. 50percentoff, newsletter0323"> </div> <div class="u-flex u-flex-wrap lg:u-flex-nowrap u-items-center b--u-mb-3"> <label for="utm_content" class="b--u-text-base b--u-text-bold u-basis-7 xl:u-basis-6 b--u-mr-1">utm_content <span class="u-inline-block t-tippy-hint b--u-ml-1" data-controller="tippy" data-tooltip="Use this optional field to differentiate between versions of your ads or content. It can be helpful in A/B testing or tracking specific page elements within a campaign." data-placement="top"> <svg class="c-icon" width="24" height="24" xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke="currentColor"> <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M13 16h-1v-4h-1m1-4h.01M21 12a9 9 0 11-18 0 9 9 0 0118 0z"/> </svg> </span></label> <input type="text" name="utm_content" id="utm_content" data-utm-builder-target="utmContent" data-action="keyup->utm-builder#generate" placeholder="ads name e.g. example-name"> </div> <div class="u-flex u-flex-wrap lg:u-flex-nowrap u-items-center"> <label for="utm_term" class="b--u-text-base b--u-text-bold u-basis-7 xl:u-basis-6 b--u-mr-1">utm_term <span class="u-inline-block t-tippy-hint b--u-ml-1" data-controller="tippy" data-tooltip="If you are running paid advertising, this field helps you identify the keywords or terms you are targeting. It can help track the effectiveness of your keyword strategy." data-placement="top"> <svg class="c-icon" width="24" height="24" xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke="currentColor"> <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M13 16h-1v-4h-1m1-4h.01M21 12a9 9 0 11-18 0 9 9 0 0118 0z"/> </svg> </span></label> <input type="text" name="utm_term" id="utm_term" data-utm-builder-target="utmTerm" data-action="keyup->utm-builder#generate" placeholder="keyword"> </div> </form> </div> <div> <div class="u-bg-gray-900 u-rounded b--u-px-4 b--u-py-3 b--u-mb-3"> <div class="b--u-mb-2"><label class="b--u-text-base"><input type="checkbox" name="spaces" id="spaces" style="vertical-align: top;" class="b--u-mt-0.5 b--u-mr-1" data-utm-builder-target="filterSpaces" data-action="utm-builder#generate">Swap spaces to dash</label></div> <div><label class="b--u-text-base"><input type="checkbox" name="lower" id="lower" style="vertical-align: top;" class="b--u-mt-0.5 b--u-mr-1" data-utm-builder-target="filterLower" data-action="utm-builder#generate">Convert to lower case</label></div> </div> <div class="u-bg-accent u-rounded b--u-px-4 b--u-py-3 u-flex u-flex-col" data-controller="clipboard"> <h3 class="b--u-mb-3 b--u-text-lg b--u-text-bold">Your tagged link</h3> <textarea name="final_url" id="final_url" class="b--u-mb-2" onclick="this.focus();this.select()" data-utm-builder-target="finalUrl" data-clipboard-target="source" rows="1" readonly style="resize: none;"></textarea> <button type="button" class="c-btn v--primary" data-action="clipboard#copy">Copy to clipboard</button> </div> </div> </div> </div> <h2 class="u-text-center b--u-text-2xl b--u-mb-4 b--md:u-mb-2">Example of URL with UTMs</h2>  <div data-controller="attribute" class="md:u-hidden"> <div class="u-text-center"> <button data-controller="events" data-events-event="tab" data-events-section="UTM-Builder" data-events-content1="Original URL" data-action="click->events#send click->attribute#toggleClass" data-attribute-target="element" data-attribute-toggle-class="v--active" class="t-utm-tab v--active b--u-text-lg b--u-text-medium b--u-px-2 b--u-py-1 u-bg-white u-hover-pointer">Original URL</button> <button data-controller="events" data-events-event="tab" data-events-section="UTM-Builder" data-events-content1="URL with UTMs" data-action="click->events#send click->attribute#toggleClass" data-attribute-target="element" data-attribute-toggle-class="v--active" class="t-utm-tab b--u-text-lg b--u-text-medium b--u-px-2 b--u-py-1 u-bg-white u-hover-pointer">URL with UTMs</button> </div> <div class="u-relative"> <div data-attribute-target="element" data-attribute-toggle-class="u-hidden"> <img src="/utm-builder/utm-source-original_mobile.8e6d63d9c7993693c6c50fd67ef8e3e5122b0182d738bf13afca51786972a821.svg"> </div> <div data-attribute-target="element" data-attribute-toggle-class="u-hidden" class="u-w-full u-hidden"> <svg xmlns="http://www.w3.org/2000/svg" width="448" height="93" viewBox="0 0 448 93" fill="none" style="width:100%; height:max-content;"> <g clip-path="url(#clip0_1258_8007)"> <rect width="448" height="93" fill="#F6F6F7" rx="8" /> <g filter="url(#filter0_dddddd_1258_8007)"> <g clip-path="url(#clip1_1258_8007)"> <path fill="#fff" d="M7 10h433v41.23H7z" /> <path fill="#ED6A5E" fill-rule="evenodd" d="M18 33.62a3 3 0 1 0 0-6 3 3 0 0 0 0 6Z" clip-rule="evenodd" /> <path fill="#F4BF4F" fill-rule="evenodd" d="M27 33.62a3 3 0 1 0 0-6 3 3 0 0 0 0 6Z" clip-rule="evenodd" /> <path fill="#61C554" fill-rule="evenodd" d="M36 33.62a3 3 0 1 0 0-6 3 3 0 0 0 0 6Z" clip-rule="evenodd" /> <path fill="#F1F1F1" d="M49 29.73c0-3.3 0-4.95.64-6.2.57-1.11 1.47-2.02 2.58-2.58 1.26-.64 2.9-.64 6.2-.64h364.16c3.3 0 4.94 0 6.2.64 1.11.56 2.01 1.47 2.58 2.57.64 1.26.64 2.91.64 6.21v1.77c0 3.3 0 4.95-.64 6.2a5.9 5.9 0 0 1-2.58 2.58c-1.26.64-2.9.64-6.2.64H58.42c-3.3 0-4.94 0-6.2-.64-1.11-.56-2.01-1.47-2.58-2.57C49 36.45 49 34.8 49 31.5v-1.77Z" /> <rect class="u-inline-block t-tippy-hint b--u-ml-1" data-controller="tippy" data-tooltip="This parameter indicates the source of the traffic. In this case, it's set to "newsletter", meaning the traffic is coming from a newsletter." data-placement="bottom-start" width="42" height="10" x="153" y="26" fill="#7EDD92" rx="2" /> <rect class="u-inline-block t-tippy-hint b--u-ml-1" data-controller="tippy" data-tooltip="This parameter describes the medium or channel through which traffic arrives. Here, it's set to "email" to specify that the traffic is from an email campaign." data-placement="bottom-start" width="47" height="10" x="240" y="26" fill="#FF8A77" rx="2" /> <rect class="u-inline-block t-tippy-hint b--u-ml-1" data-controller="tippy" data-tooltip="This parameter represents the specific campaign associated with the URL. In this example, it's set to "cyber_monday" to denote that the URL is part of the Cyber Monday sale campaign." data-placement="bottom-start" width="53" height="10" x="315" y="26" fill="#FED65E" rx="2" /> <path fill="#151515" d="M57.78 31.03v2.59h-.66v-5.73h.66v2.1h.06c.1-.22.25-.4.45-.53s.47-.2.81-.2c.3 0 .55.06.77.18.22.12.39.3.51.54.12.23.18.54.18.9v2.74h-.66v-2.69c0-.34-.08-.6-.26-.79a.95.95 0 0 0-.73-.28c-.22 0-.41.04-.58.14a1 1 0 0 0-.4.4c-.1.17-.15.38-.15.63Zm5.66-1.7v.55H61.2v-.56h2.23Zm-1.58-1.04h.66v4.1c0 .18.03.32.08.41.06.1.13.16.22.19a1.16 1.16 0 0 0 .46.03l.1-.02.14.6a1.35 1.35 0 0 1-.5.07c-.18 0-.36-.04-.54-.12-.18-.08-.33-.2-.44-.37a1.05 1.05 0 0 1-.18-.62V28.3Zm4.24 1.03v.56h-2.23v-.56h2.23Zm-1.58-1.03h.66v4.1c0 .18.03.32.08.41.06.1.13.16.21.19a1.16 1.16 0 0 0 .46.03l.11-.02.14.6a1.36 1.36 0 0 1-.5.07c-.18 0-.36-.04-.54-.12-.18-.08-.33-.2-.44-.37a1.05 1.05 0 0 1-.18-.62V28.3Zm2.37 6.94v-5.9h.64V30h.08l.2-.28c.09-.12.21-.22.37-.31.17-.1.39-.14.67-.14a1.7 1.7 0 0 1 1.6 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class="b--u-text-2xl b--u-mt-8 b--u-mb-3">Everything you should know about UTM</h2> <p>In the world of digital marketing, UTM tracking URLs are crucial tools for understanding your website traffic. It's important to know where your audience is coming from, and how your marketing campaigns are performing. But what exactly are UTM tracking URLs and how can you use them to improve your online marketing efforts?</p> <p>Dive in to find out everything you need to know.</p> </div> <div class="block-product-banner b--u-py-1.5 b--u-px-4 b--lg:u-px-8 b--xl:u-px-4 u-maxw-10 u-mx-auto u-rounded-sl"> <div class="md:u-flex u-items-center u-justify-between u-maxw-8 u-mx-auto"> <div class="u-text-center md:u-text-left u-basis-7 b--u-py-1.5 b--md:u-pr-2"> <h3 class="b--u-text-xl b--u-mb-1.5">Connect with customers</h3> <p class="b--u-text-sm b--u-mb-1.5">LiveChat庐 is a complete customer service platform that delights your customers and fuels your sales.</p> <div class="sm:u-flex u-items-center sm:u-text-left"> <p class="b--u-text-2xs b--u-text-black-600 u-basis-5 b--u-my-1.5">Trusted by <strong>35,000+</strong> companies</p> <div class="b--sm:u-pl-3 u-basis-12"> <img src="/images/logos-livechat_hud2ee9768d51fae1a633f7de3baa848c9_7400_452x0_resize_q75_h2_catmullrom_3.f1826f24b4654e056298ef7657ee42ad55bae06f23e9798264e28c893d7f9e85.webp" width="452" height="46" type="image/webp"> </div> </div> </div> <div class="u-text-center u-basis-3 u-relative b--u-py-1.5"> <a href="https://accounts.livechat.com/signup?source_id=signup&source_type=website&source_url=https%3A%2F%2Fwww.livechat.com%2Futm-builder%2F" class="c-btn v--signup b--u-mb-1.5" data-controller="events" data-events-event="button" data-events-content1="Connect with customers" data-events-content2="Discover LiveChat庐" data-action="click->events#send" >Discover LiveChat庐</a> <div> <span class="b--u-mr-2 u-inline-block b--u-text-sm"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> Free 14-day trial </span> </div> <svg class="block-product-banner__hand" fill="none" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 93 81"><path d="M36.4 36.8c1.2.4 6 1.2 8.4 1.5 5-.6 15.4-2 16.7-2.7 1.6-1 11-4.7 11.9-5.4.7-.6 1.1-1.2 1.8-.6.7.5 7.2 11.9 7.4 13.5.2 1.6-10.5 6.3-11.2 6.5-1 .3-14.3 5-15.1 5l-10.7-.4a479 479 0 0 1-14-2.5c-1.6-.4-5.1-2.5-6.5-2.8-1.3-.3-7.2-1.3-8-2-.7-.7-.3-2.5-1.1-3.5-1.2-1.4.3-2.2-.5-3.4-1-1.5.6-2.4-.3-3.7-.6-1 0-2 .5-2.3-.6 0-2.3-.6-3.7-2.4-1.8-2.3-.8-1.8 0-2.5.8-.6 6.4 2.3 9.1 3.5.6-.5 1.5-2.3 2.2-2.8 1-.6 3.5-.6 5 .2 1.3.6 2.3 3.1 2.6 4.5l5.5 2.3Z" fill="#FFD000"/><path d="M82.1 43.3s-6 4.5-13.4 7.9c0 0-7.2 2.8-11.5 3.7-4.3 1-11 1-20.3-.7-9.2-1.8-10.3-3.6-11.4-3.9l-8.3-1.7c-.8-.3-2.3-1.5-2.2-2.5l.2-1m7.4 2.3s-7.2-2.2-7.8-2.7c-.6-.5-1.6-2-.3-2.7m8.7 2.7s-7.4-2.5-8-2.9c-.7-.4-2.7-1.9-1-3.3m9.5 3.3L16.3 39c-1.2-.4-3.5-2-3-3.2.7-1.2 1.2-1 1.2-1m10 4.1s-8.8-3.8-10.2-4.2c-1.4-.4-4.6-2.3-4.5-3.2 0-1 .3-1.5 2.2-1.2 1.9.3 13.3 5.7 13.3 5.7m-5.5-2.8s1.5-2 1.8-2.2c.3-.2 2.8-2 4.7-.6 1.8 1.4 2.4 2.2 2.9 3.5l.5 1.6s3.6 1.8 5.5 2.3c1.8.5 7.1 1.4 10.6 1 3.5-.3 11.8-1.2 14.2-2.4 2.4-1.3 9.9-4.3 11.7-5.6 1.8-1.3 2.8-1.5 2.8-1.5m-49.2 4.1-1-.4" stroke="#1B1B20" stroke-width="2" stroke-linecap="round"/><path d="M84.4 48.9c-1.7 1.4-4.3-1.2-5.3-2.7l4.2-2.5c-2.3-5-6.7-12.4-8.6-15.2l-4 2c-.2-.3-1-1-.9-3.3.1-2.8 2.5-2 4 .1l.9 1.2c1.9 2.8 6.3 10.1 8.6 15.2 1 2.6 1.7 4.6 1 5.2Z" fill="#1B1B20"/><path d="m74.7 28.5-.8-1.2c-1.6-2-4-3-4-.1-.2 2.2.6 3 .8 3.2l4-2Zm0 0c1.9 2.8 6.3 10.1 8.6 15.2m0 0c1 2.6 1.7 4.6 1 5.2-1.6 1.4-4.2-1.2-5.2-2.7l4.2-2.5Z" stroke="#1B1B20" stroke-width="1.4"/></svg> </div> </div> </div> <div class="u-maxw-8 u-mx-auto"> <h3 class="b--u-text-lg b--u-text-bold b--u-mt-8 b--u-mb-3">What does the term UTM mean?</h3> <p>UTM is short for Urchin Tracking Module in URL tracking. It refers to a set of parameters that are added to a URL. They help you track the performance of a specific marketing campaign or traffic source. The UTM tracking code, also known as UTM parameters, includes five different pieces of information:</p> <ul> <li><strong>utm_source:</strong> It identifies traffic sources, such as a search engine, social media platform, or website. This parameter is generally considered the most important.</li> <li><strong>utm_medium:</strong> It identifies the medium used to deliver the traffic, such as email, social media, or display advertising.</li> <li><strong>utm_campaign:</strong> It identifies the specific campaign being tracked, such as a holiday sale or product launch.</li> <li><strong>utm_term:</strong> It identifies the specific keyword or phrase used in a paid search campaign.</li> <li><strong>utm_content: </strong>It identifies the particular content variation used in an ad, such as different ad images or copy.</li> </ul> <h3 class="b--u-text-lg b--u-text-bold b--u-mt-8 b--u-mb-3">Which parameters are required in UTM?</h3> <p>Tracking will work with at least one UTM added to the tracked URL, but it also depends on the tool you use for statistics (e.g. Google Analytics, PIWIK). It's up to marketers to determine which parameters are most relevant to their tracking needs.</p> <h3 class="b--u-text-lg b--u-text-bold b--u-mt-8 b--u-mb-3">Why should I use UTM in my URLs?</h3> <p>Using UTM parameters in your URLs can provide several benefits:</p> <ul> <li>You can track which marketing channels, such as email campaigns or social media ads generate the most traffic and conversions.</li> <li>You can analyze specific campaigns' performance and see which generates the best ROI.</li> <li>You can measure the impact of specific content variations, such as images or headlines.</li> <li>You can make data-driven decisions about where to allocate your marketing budget and resources.</li> </ul> <h2 class="b--u-text-2xl b--u-mt-8 b--u-mb-3">Parameters in UTM</h2> <p>Parameters are typically added to the end of a URL and can contain information such as the campaign name, source, medium, term, and content. Let's check the purpose of using the specific parameters in UTM.</p> <h3 class="b--u-text-lg b--u-text-bold b--u-mt-8 b--u-mb-3">What is the use of utm_source?</h3> <p>The utm_source parameter is a crucial parameter in UTM tracking used to identify the traffic source to your website. It helps to make your marketing campaigns better for maximum ROI.</p> <p><strong>Example:</strong> If you run a Facebook ad campaign and a Google Ads campaign simultaneously, you can use utm_source to differentiate between the traffic generated by each campaign. You could use "facebook" as the utm_source for the Facebook campaign and "google" as the utm_source for the Google Ads campaign.</p> <h3 class="b--u-text-lg b--u-text-bold b--u-mt-8 b--u-mb-3">How to use the utm_medium parameter</h3> <p>The utm_medium parameter is used to identify the medium that sends the traffic to your website. It helps you understand which marketing channels are most effective.</p> <p><strong>Example:</strong> If you run a CPC ad campaign, you might add "?⁠utm_medium=cpc" to the end of your ad's landing page URL. In the case of email marketing campaigns, use "email".</p> <h3 class="b--u-text-lg b--u-text-bold b--u-mt-8 b--u-mb-3">How to use the utm_content parameter</h3> <p>The utm_content parameter is an optional parameter you can use to identify specific content variations within a marketing campaign.</p> <p><strong>Example:</strong> If you run a marketing ad campaign with two different ad images, you might add "?⁠utm_content=image1" to the end of the landing page URL for the first image, and "?⁠utm_content=image2" for the second image.</p> <p>You can use any value for the utm_content parameter that makes sense for your tracking needs. For instance, "header" for different versions of a website header or "cta" for different versions of a call-to-action button.</p> <h3 class="b--u-text-lg b--u-text-bold b--u-mt-8 b--u-mb-3">How to use the utm_term parameter</h3> <p>Utm_term is only relevant for tracking traffic from paid search campaigns, such as Google Ads or Bing Ads. You can use it to identify keywords that trigger a paid search ad.</p> <p><strong>Example:</strong> If you run a marketing campaign with the keyword "running shoes" you might add "?⁠utm_term=running+shoes" to the end of the landing page URL for the ad.</p> <h3 class="b--u-text-lg b--u-text-bold b--u-mt-8 b--u-mb-3">How to use the utm_campaign parameter</h3> <p>The utm_campaign parameter identifies a specific campaign, such as a product launch or seasonal sale. It allows you to track the campaign's performance as a whole and compare it to other campaigns you are running.</p> <p><strong>Example:</strong> If you are running a summer sale campaign, you might add "?⁠utm_campaign=summer_sale" to the end of the landing page URL for the campaign.</p> <h3 class="b--u-text-lg b--u-text-bold b--u-mt-8 b--u-mb-3">What is the maximum length of the UTM parameter?</h3> <p>There is no strict maximum length for UTM parameters. It's generally recommended to keep them short and simple to ensure they are easy to read and don't get cut off in tracking reports. As a general rule, it's recommended to keep UTM parameters to 5-20 characters in length, depending on the information you want to include. Also, to avoid any problems with some web browsers, like Internet Explorer, keep all URLs under 2048 characters long.</p> <h2 class="b--u-text-2xl b--u-mt-8 b--u-mb-3">UTM in Google Analytics</h2> <p>If you want to understand how visitors interact with your website, check your Google Analytics. Thanks to its ability to track UTM parameters, you can gain a lot of much-needed data.</p> <h3 class="b--u-text-lg b--u-text-bold b--u-mt-8 b--u-mb-3">Which UTM tags can be tracked in Google Analytics?</h3> <p>You can track all of the 5 parameters in Google Analytics: source, medium, campaign, term, and content. Remember that in the case of Universal Analytics, you need at least two parameters: utm_source and utm_medium are required. For GA4, you need one parameter, and it's up to you which one you choose.</p> <p>Let's see how to set up UTM tracking in Google Analytics.</p> <h3 class="b--u-text-lg b--u-text-bold b--u-mt-8 b--u-mb-3">How to track links with UTM in Google Analytics</h3> <ol> <li>Build your UTM-tagged link using a UTM builder tool or manually add UTM parameters to your links.</li> <li>Use the UTM-tagged link in your marketing campaigns, such as email newsletters, social media posts, or paid search ads.</li> <li>Log in to your Google Analytics account to analyze the results of the campaigns.</li> </ol> <h3 class="b--u-text-lg b--u-text-bold b--u-mt-8 b--u-mb-3">Where to find UTM parameters in Google Analytics</h3> <p><strong>Universal Analytics:</strong></p> <ol> <li>Log in to your Google Analytics account and navigate to the "Acquisition" section in the left-hand menu.</li> <li>Click on "Campaigns" to view a report of all campaigns tagged with UTM parameters.</li> <li>Click on the specific campaign you want to analyze to view more detailed information, such as traffic sources, pageviews, bounce rate, and conversions.</li> </ol> <p><strong>GA4:</strong></p> <p>In GA4, you can track UTMs in all 3 Acquisition reports: Overview, User acquisition, and Traffic acquisition. UTM parameters can also be found in DebugView for page_view events in real time.</p> <h2 class="b--u-text-2xl b--u-mt-8 b--u-mb-3">UTM in Google Ads</h2> <p>Using UTM parameters in Google Ads campaigns can help you gain valuable insights into the performance of your ads and optimize your strategy accordingly.</p> <h3 class="b--u-text-lg b--u-text-bold b--u-mt-8 b--u-mb-3">How to use UTM in Google Ads campaigns</h3> <p>To use UTM tags in your Google Ads campaigns, follow these steps:</p> <ul> <li>Identify the source, medium, and campaign name for your Google Ads campaign. It will help you to create the appropriate UTM tags.</li> <li>Use a UTM builder to generate UTM-tagged URLs for your campaign.</li> <li>Add the UTM-tagged URL to your ad's final URL or the URL of the landing page you want users to visit.</li> <li>Once your campaign is live, you can track the performance of your Google Ads campaigns in Google Analytics. Go to the "Acquisition" section in Google Analytics and select "Campaigns" to view a report of your campaigns.</li> </ul> <h3 class="b--u-text-lg b--u-text-bold b--u-mt-8 b--u-mb-3">Which UTM parameters are required in Google Ads campaigns?</h3> <p>No UTM parameters are specifically required in Google Ads campaigns. It's recommended to include at least three of the UTM parameters to track your campaign effectively: utm_source, utm_medium, and utm_campaign.</p> <h2>UTM in Facebook Ads campaigns</h2> <p>To use UTM parameters in your Facebook ads campaigns, follow these steps:</p> <ol> <li>Create a UTM link using a UTM builder tool.</li> <li>Add the UTM link to your Facebook ad. In the ad creation process, add the UTM link to the destination URL field in the ad setup. Facebook will automatically append its tracking parameters to your UTM link.</li> <li>Once your ads are running, monitor your UTM links in Google Analytics to track the performance of your campaigns.</li> </ol> <p>It's important to note that Facebook automatically tracks its parameters for each ad, so using UTM parameters in addition to Facebook's tracking parameters can help to get a complete picture of your ad performance.</p> <h3 class="b--u-text-lg b--u-text-bold b--u-mt-8 b--u-mb-3">Which UTM parameters are required in Facebook Ads campaigns?</h3> <p>When running paid campaigns, Facebook doesn't require any specific UTMs to be used. However, it is recommended to use the following UTM parameters to track the effectiveness of campaigns: utm_source, utm_medium, utm_campaign.</p> <h2 class="b--u-text-2xl b--u-mt-8 b--u-mb-3">UTM in SEO</h2> <p>UTM parameters are also a powerful tool to monitor your SEO performance. You can use the utm_source parameter to identify the source of your traffic, such as Google or Bing, the utm_medium to identify the medium such as organic search, utm_campaign to identify the specific keyword or landing page, and utm_content to identify a blog post or product page the traffic is coming from.</p> <h3 class="b--u-text-lg b--u-text-bold b--u-mt-8 b--u-mb-3">Which UTM tags should I use to track backlinks?</h3> <p>UTM parameters can also help you track the traffic coming from backlinks. You can use utm_source to identify the website where the backlink is located, utm_medium to identify a referral, utm_campaign to identify the specific guest post, and utm_content to pinpoint the link or location on the referring website where the backlink is located.</p> <p>By utilizing UTM parameters to track backlinks, you can gain valuable insights into which backlinks drive the most traffic to your website and the quality of traffic from each source. This can help you refine your backlinking strategy and focus on building relationships with high-quality websites, ultimately leading to better results and increased traffic to your site.</p> <h2 class="b--u-text-2xl b--u-mt-8 b--u-mb-3">What are the best free online tools for generating UTMs?</h2> <p>There are many online tools, which can help you build UTMs:</p> <ol> <li>LiveChat庐's UTM Builder is one of the best free tools that allow you to create UTM tags for your ads campaigns. It includes a simple interface for creating UTM tags, allowing you to swap spaces to dash to make the link look neater, and quickly convert to lowercase. The tool also allows you to customize the source, medium, campaign, and content parameters to track your campaigns better.</li> <li>Google's Campaign URL Builder is another free tool for creating UTM tags. It allows you to easily add campaign parameters to URLs so you can measure Custom Campaigns in Google Analytics. You just need to enter the relevant information into the fields provided, and the tool will generate a UTM link.</li> <li>HubSpot's UTM Tracking URL Builder includes various options to help you customize your UTM tags. <span style="color: #202124;">It can be used in systems like AdWords and Google Analytics to track the keywords in a pay-per-click ad. It also allows you </span>to download the links as a CSV file for easy tracking.</li> <li>Hootsuite lets you add generic tracking parameters to the destination URLs in each campaign. You use link setting presets to apply a combination of tracking parameters and shorteners to a link with one click. You may also have a default preset that automatically applies consistent link tracking and shortening to every post.</li> <li>AdEspresso is a Facebook Ads tool that allows you to generate UTM parameters for your Facebook Ads campaigns. It helps you create multiple groups of ads, which you can turn on and off depending on the day's pricing. It also gives you the option to create split-test variations for multiple headlines, descriptions, and visual components for each campaign.</li> </ol> <p>These free UTM builders save you time and ensure that your URLs are formatted correctly and consistently, helping you accurately track and analyze the performance of your ads. You can also use UTM spreadsheet templates to keep your URLs in one place.</p> <h2 class="b--u-text-2xl b--u-mt-8 b--u-mb-3">What are UTM spreadsheet templates?</h2> <p>UTM spreadsheet templates are simply spreadsheets that contain UTM-tagged links. Templates help to keep all tagged URLs well organized and make data analysis easy. Businesses and marketers often use them to track the success of their online advertising and content marketing efforts. Many templates are free to download and can be used in Excel or Google Sheets.</p> <h2 class="b--u-text-2xl b--u-mt-8 b--u-mb-3">What are the best practices for generating UTMs?</h2> <p>Let's summarize what you should focus on when generating UTM parameters:</p> <ol> <li>Use a consistent naming convention for your UTM tags across all your campaigns. This will help you analyze the data and compare performance.</li> <li>Keep the length of your UTM parameters short and concise. Stick to the required parameters, and use additional parameters only when necessary.</li> <li>Don't use spaces or special characters, such as "#" or "?". UTMs should only contain letters, numbers, underscores, hyphens, and periods. Any special characters may cause problems with tracking.</li> <li>Each UTM should be unique, even if used for the same campaign. Duplicate UTMs can cause confusion and tracking errors.</li> <li>Use a UTM builder tool, to ensure your UTM parameters are formatted correctly and consistently.</li> <li>Test different UTM parameters to see what works best for your campaigns. Refine your UTM tags over time to improve tracking accuracy and gain more insights.</li> </ol> <p>By following these practices, you can generate UTM parameters that are accurate, consistent, and easy to analyze. They will help you make more informed decisions about your campaigns and as result, improve your marketing strategy and profits.</p> </div> </section> <section class="u-maxw-12 b--u-mx-auto b--u-bg-yellow-400 b--u-py-4 b--u-px-2 lg:u-pr-0 b--u-mb-8 lg:u-rounded-sl" style="overflow: hidden;"> <div class="u-flex u-justify-between u-items-center u-flex-col lg:u-flex-row"> <div class="u-maxw-6 b--u-mt-3 b--lg:u-ml-8 u-text-center lg:u-text-left"> <h2 class="b--u-text-3xl">Connect with<br>customers</h2> <p class="b--u-text-lg b--u-mb-6">LiveChat庐 is a complete customer service platform that delights your customers and fuels your sales.</p> <div class="b--u-mb-3"> <form action="https://accounts.livechat.com/signup" method="GET" data-controller="events" data-events-event="form register_redirect" data-events-action="submit" data-events-content1="Connect with customers" data-events-content2="Sign up free" data-events-source-id="footer" data-action="submit->events#send"> <div class="u-maxw-6 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class=" u-bg-gray-900 b--u-py-8 u-border-t u-border-gray-800"> <div class="o-container u-maxw-13 u-mx-auto"> <h2 class="b--u-text-lg u-text-center b--u-mb-6">Discover <a href="https://text.com/?utm_source=livechat.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" class="b--u-text-bold c-link v--reset">Text</a> products:</h2> <div class="o-columns v--four v--responsive"> <a href="https://www.chatbot.com/?utm_source=livechat.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" rel="noopener" class="u-flex u-items-center c-link v--reset "> <div class="b--u-mr-3"> <svg width="72" height="72" fill="none" xmlns="http://www.w3.org/2000/svg"><g filter="url(#filter0_dd1)"><rect x="4" y="3" width="64" height="64" rx="10" fill="#fff"/></g><path d="M43.6 31.6v3a1.1 1.1 0 01-.6 1.1c-2.2 1-4.6 1.6-7 1.7-2.4 0-4.8-.6-7-1.7a1.1 1.1 0 01-.6-1v-3.1a.9.9 0 011.2-.8c2 .9 4.2 1.3 6.4 1.4 2.2 0 4.3-.5 6.4-1.4a.9.9 0 011.2.8z" fill="#06F"/><path d="M51.8 38.9a7.6 7.6 0 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.6-.2.6-.2l3.4-5.9v-.2l-1.2-2a1.2 1.2 0 012-1.1l.6.9.5-1a1.2 1.2 0 012 1.2L6.9 10l.1.1h2.8s1.6 0 1.9 1.6z" fill="currentColor"/></svg><a href="/app/livechat-for-iphone/" class="c-link v--reset b--u-text-xs b--u-ml-1">iOS</a></p> <p class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3"><a href="/app/livechat-for-mac/" class="c-link v--reset b--u-text-xs u-flex u-items-center u-w-fit"><svg width="15" height="18" xmlns="http://www.w3.org/2000/svg"><g fill="currentColor" fill-rule="evenodd"><path d="M12.4 9.3c0-2.2 1.8-3.3 1.9-3.3a4.1 4.1 0 0 0-3.2-1.8c-1.4-.1-2.7.8-3.4.8-.7 0-1.8-.7-3-.7-1.4 0-2.8.8-3.6 2.2C-.5 9.2.7 13 2.2 15.3c.8 1 1.7 2.3 2.8 2.2 1.1 0 1.6-.7 3-.7 1.3 0 1.6.7 2.8.7 1.2 0 2-1 2.7-2.1.9-1.3 1.2-2.5 1.3-2.5 0 0-2.4-1-2.4-3.6zM10.2 2.8c.6-.7 1-1.8.9-2.8a4 4 0 0 0-2.6 1.3C7.9 2 7.4 3 7.5 4c1 .1 2-.5 2.7-1.2z"/></g></svg> <span class="b--u-ml-1 b--u-mbn-0.5">Mac</span></a></p> </div> <nav class="u-flex u-flex-wrap b--u-mb-8 b--md:u-mb-6 b--lg:u-mb-4"> <div 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data-events-content1="Product" data-events-content2="Tour" data-action="click->events#send">Tour</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/features/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Product" data-events-content2="Features" data-action="click->events#send">Features</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/lead-generation/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Product" data-events-content2="Lead Generation" data-action="click->events#send">Lead Generation</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/livechat-demo/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Product" data-events-content2="Product Demo" data-action="click->events#send">Product Demo</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/app/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Product" data-events-content2="App" data-action="click->events#send">App</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/marketplace/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Product" data-events-content2="Marketplace" data-action="click->events#send">Marketplace</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://news.livechat.com/en/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Product" data-events-content2="News" data-action="click->events#send">News</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Solutions</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/solutions/customer-support/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Solutions" data-events-content2="Customer Support" data-action="click->events#send">Customer Support</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/solutions/sales-and-marketing/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Solutions" data-events-content2="Sales & Marketing" data-action="click->events#send">Sales & Marketing</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/enterprise/" class="b--u-text-xs c-link v--reset 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data-events-content2="Customers" data-action="click->events#send">Customers</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customers/live-chat-reviews/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Customers" data-events-content2="Reviews & Testimonials" data-action="click->events#send">Reviews & Testimonials</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customers/customer-stories/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Customers" data-events-content2="Case Studies" data-action="click->events#send">Case Studies</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Resources</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li 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data-events-content2="Customer Service Report" data-action="click->events#send">Customer Service Report</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/benchmark/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Resources" data-events-content2="Benchmark" data-action="click->events#send">Benchmark</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/resources/reports/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Resources" data-events-content2="Reports" data-action="click->events#send">Reports</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/typing-speed-test/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Resources" data-events-content2="Typing Speed Test" data-action="click->events#send">Typing Speed Test</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/privacy-policy-generator/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Resources" data-events-content2="Privacy Policy Generator" data-action="click->events#send">Privacy Policy Generator</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/newsletter/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Resources" data-events-content2="Newsletter" data-action="click->events#send">Newsletter</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Support</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/help/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Support" data-events-content2="Help Center" data-action="click->events#send">Help Center</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/webinars/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Support" data-events-content2="Webinars" data-action="click->events#send">Webinars</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/marketplace/partners/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Support" data-events-content2="Partners Marketplace" data-action="click->events#send">Partners Marketplace</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/enterprise/professional-business-services/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Support" data-events-content2="Professional Services" data-action="click->events#send">Professional Services</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://platform.text.com/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Support" data-events-content2="API & Developers" data-action="click->events#send">API & Developers</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://status.livechat.com/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Support" data-events-content2="System Status" data-action="click->events#send">System Status</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Company</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://text.com/?utm_source=livechat.com&utm_medium=referral&utm_content=footer" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Company" data-events-content2="About Text" data-action="click->events#send">About <span class='b--u-text-bold'>Text</span></a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/contact/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Company" data-events-content2="Contact" data-action="click->events#send">Contact</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a 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