Innovations in Client Experience | Globe Law and Business specialises in producing practical, topical titles for international legal and business professionals

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js-order-form-city" maxlength="32" value=""> </div> <div class="form-group has-feedback"> <label for="inputRegion">Region</label> <input id="inputRegion" type="text" name="region" class="form-control js-order-form-region" maxlength="32" value=""> </div> <div class="form-group has-feedback"> <label for="inputPostalCode">Postal Code</label> <input id="inputPostalCode" type="text" name="postal_code" class="form-control js-order-form-postal_code" maxlength="16" value=""> </div> <div class="form-group has-feedback"> <label for="inputCountryId">Country</label> <select id="inputCountryId" name="country_id" class="form-control js-order-form-country_id"> <option value="">Select Country</option> <option value="1" >Afghanistan</option> <option value="2" >Albania</option> <option value="3" >Algeria</option> <option value="4" >American Samoa</option> <option value="5" >Andorra</option> <option value="6" >Angola</option> <option value="7" >Anguilla</option> <option value="8" >Antarctica</option> <option value="9" >Antigua and Barbuda</option> <option value="10" >Argentina</option> <option value="11" >Armenia</option> <option value="12" >Aruba</option> <option value="13" >Australia</option> <option value="14" >Austria</option> <option value="15" >Azerbaijan</option> <option value="16" >Bahamas</option> <option value="17" >Bahrain</option> <option value="18" >Bangladesh</option> <option value="19" >Barbados</option> <option value="20" >Belarus</option> <option value="21" >Belgium</option> <option value="22" >Belize</option> <option value="23" >Benin</option> <option value="24" >Bermuda</option> <option value="25" >Bhutan</option> <option value="26" >Bolivia</option> <option value="27" >Bosnia and Herzegovina</option> <option value="28" >Botswana</option> <option value="29" >Bouvet Island</option> <option value="30" >Brazil</option> <option value="31" >British Indian Ocean Territory</option> <option value="32" >Brunei Darussalam</option> <option value="33" >Bulgaria</option> <option value="34" >Burkina Faso</option> <option value="35" >Burundi</option> <option value="36" >Cambodia</option> <option value="37" >Cameroon</option> <option value="38" >Canada</option> <option value="39" >Cape Verde</option> <option value="40" >Cayman Islands</option> <option value="41" >Central African Republic</option> <option value="42" >Chad</option> <option value="43" >Chile</option> <option value="44" >China</option> <option value="45" >Christmas Island</option> <option value="46" >Cocos (Keeling) Islands</option> <option value="47" >Colombia</option> <option value="48" >Comoros</option> <option value="49" >Congo</option> <option value="50" >Cook Islands</option> <option value="51" >Costa Rica</option> <option value="52" >Croatia (Hrvatska)</option> <option value="53" >Cuba</option> <option value="54" >Cyprus</option> <option value="55" >Czech Republic</option> <option value="56" >Denmark</option> <option value="57" >Djibouti</option> <option value="58" >Dominica</option> <option value="59" >Dominican Republic</option> <option value="60" >East Timor</option> <option value="61" >Ecuador</option> <option value="62" >Egypt</option> <option value="63" >El Salvador</option> <option value="64" >Equatorial Guinea</option> <option value="65" >Eritrea</option> <option value="66" >Estonia</option> <option value="67" >Ethiopia</option> <option value="68" >Falkland Islands (Malvinas)</option> <option value="69" >Faroe Islands</option> <option value="70" >Fiji</option> <option value="71" >Finland</option> <option value="72" >France</option> <option value="73" >France, Metropolitan</option> <option value="74" >French Guiana</option> <option value="75" >French Polynesia</option> <option value="76" >French Southern Territories</option> <option value="77" >Gabon</option> <option value="78" >Gambia</option> <option value="79" >Georgia</option> <option value="80" >Germany</option> <option value="81" >Ghana</option> <option value="82" >Gibraltar</option> <option value="83" >Guernsey</option> <option value="84" >Greece</option> <option value="85" >Greenland</option> <option value="86" >Grenada</option> <option value="87" >Guadeloupe</option> <option value="88" >Guam</option> <option value="89" >Guatemala</option> <option value="90" >Guinea</option> <option value="91" >Guinea-Bissau</option> <option value="92" >Guyana</option> <option value="93" >Haiti</option> <option value="94" >Heard and Mc Donald Islands</option> <option value="95" >Honduras</option> <option value="96" >Hong Kong</option> <option value="97" >Hungary</option> <option value="98" >Iceland</option> <option value="99" >India</option> <option value="100" >Isle of Man</option> <option value="101" >Indonesia</option> <option value="102" >Iran (Islamic Republic of)</option> <option value="103" >Iraq</option> <option value="104" >Ireland</option> <option value="105" >Israel</option> <option value="106" >Italy</option> <option value="107" >Ivory Coast</option> <option value="108" >Jersey</option> <option value="109" >Jamaica</option> <option value="110" >Japan</option> <option value="111" >Jordan</option> <option value="112" >Kazakhstan</option> <option value="113" >Kenya</option> <option value="114" >Kiribati</option> <option value="115" >Korea, Democratic People's Republic of</option> <option value="116" >Korea, Republic of</option> <option value="117" >Kosovo</option> <option value="118" >Kuwait</option> <option value="119" >Kyrgyzstan</option> <option value="120" >Lao People's Democratic Republic</option> <option value="121" >Latvia</option> <option value="122" >Lebanon</option> <option value="123" >Lesotho</option> <option value="124" >Liberia</option> <option value="125" >Libyan Arab Jamahiriya</option> <option value="126" >Liechtenstein</option> <option value="127" >Lithuania</option> <option value="128" >Luxembourg</option> <option value="129" >Macau</option> <option value="130" >Macedonia</option> <option value="131" >Madagascar</option> <option value="132" >Malawi</option> <option value="133" >Malaysia</option> <option value="134" >Maldives</option> <option value="135" >Mali</option> <option value="136" >Malta</option> <option value="137" >Marshall Islands</option> <option value="138" >Martinique</option> <option value="139" >Mauritania</option> <option value="140" >Mauritius</option> <option value="141" >Mayotte</option> <option value="142" >Mexico</option> <option value="143" >Micronesia, Federated States of</option> <option value="144" >Moldova, Republic of</option> <option value="145" >Monaco</option> <option value="146" >Mongolia</option> <option value="147" >Montenegro</option> <option value="148" >Montserrat</option> <option value="149" >Morocco</option> <option value="150" >Mozambique</option> <option value="151" >Myanmar</option> <option value="152" >Namibia</option> <option value="153" >Nauru</option> <option value="154" >Nepal</option> <option value="155" >Netherlands</option> <option value="156" >Netherlands Antilles</option> <option value="157" >New Caledonia</option> <option value="158" >New Zealand</option> <option value="159" >Nicaragua</option> <option value="160" >Niger</option> <option value="161" >Nigeria</option> <option value="162" >Niue</option> <option value="163" >Norfolk Island</option> <option value="164" >Northern Mariana Islands</option> <option value="165" >Norway</option> <option value="166" >Oman</option> <option value="167" >Pakistan</option> <option value="168" >Palau</option> <option value="169" >Palestine</option> <option value="170" >Panama</option> <option value="171" >Papua New Guinea</option> <option value="172" >Paraguay</option> <option value="173" >Peru</option> <option value="174" >Philippines</option> <option value="175" >Pitcairn</option> <option value="176" >Poland</option> <option value="177" >Portugal</option> <option value="178" >Puerto Rico</option> <option value="179" >Qatar</option> <option value="180" >Reunion</option> <option value="181" >Romania</option> <option value="182" >Russian Federation</option> <option value="183" >Rwanda</option> <option value="184" >Saint Kitts and Nevis</option> <option value="185" >Saint Lucia</option> <option value="186" >Saint Vincent and the Grenadines</option> <option value="187" >Samoa</option> <option value="188" >San Marino</option> <option value="189" >Sao Tome and Principe</option> <option value="190" >Saudi Arabia</option> <option value="191" >Senegal</option> <option value="192" >Serbia</option> <option value="193" >Seychelles</option> <option value="194" >Sierra Leone</option> <option value="195" >Singapore</option> <option value="196" >Slovakia</option> <option value="197" >Slovenia</option> <option value="198" >Solomon Islands</option> <option value="199" >Somalia</option> <option value="200" >South Africa</option> <option value="201" >South Georgia South Sandwich Islands</option> <option value="202" >Spain</option> <option value="203" >Sri Lanka</option> <option value="204" >St. Helena</option> <option value="205" >St. Pierre and Miquelon</option> <option value="206" >Sudan</option> <option value="207" >Suriname</option> <option value="208" >Svalbard and Jan Mayen Islands</option> <option value="209" >Swaziland</option> <option value="210" >Sweden</option> <option value="211" >Switzerland</option> <option value="212" >Syrian Arab Republic</option> <option value="213" >Taiwan</option> <option value="214" >Tajikistan</option> <option value="215" >Tanzania, United Republic of</option> <option value="216" >Thailand</option> <option value="217" >Togo</option> <option value="218" >Tokelau</option> <option value="219" >Tonga</option> <option value="220" >Trinidad and Tobago</option> <option value="221" >Tunisia</option> <option value="222" >Turkey</option> <option value="223" >Turkmenistan</option> <option value="224" >Turks and Caicos Islands</option> <option value="225" >Tuvalu</option> <option value="226" >Uganda</option> <option value="227" >Ukraine</option> <option value="228" 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Look inside<img src="https://www.globelawandbusiness.com/images/look-inside.png" alt="Look inside"> </div> </a> </div> <div class="book-info-cell book-info-cell-content"> <p> <strong>Author(s): </strong> Ken Grady, Julian Summerhayes, Yolanda Cartusciello, Kim Carr, Nathaniel Slavin, Sally Dyson, Edwin Bodensiek, Ryan Burruss, Stephen Poor, Judith McKay, Helen Hamilton-Shaw </p> <p> <strong>Publication date:</strong> Mar 2018 </p> <p> <strong>Format:</strong> <span class="js-item-format">Softback</span> </p> <p> <strong>Pages:</strong> 100 </p> <p> <strong>Price:</strong> <span class="item-price"> 拢199.00 </span> </p> <p> <strong>ISBN:</strong> <span class="item-isbn"> 9781783583225 </span> </p> <p class="p-select-options"> <strong>Select format: </strong> </p> <div class="form-group btns-stack js-product-item-type" data-id="1442" data-type="book"> <label class="radio-inline"> <input type="radio" name="format" value="softback" data-name="Softback" checked > Softback </label> <label 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And what benefits - tangible and intangible - does this bring?<br /> <br /> Innovations in Client Experience brings together a collection of global contributors, giving their thoughts and advice on how the legal profession can up its game in client experience, offering innovative strategies and pragmatic advice to those law firms concerned they need to improve their CX.</p> </div> <div class="footer-info show"> <p> <strong>Price:</strong> <span class="item-price"> 拢199.00 </span> </p> <p> <strong>Select format: </strong> </p> <div class="form-group btns-stack js-product-item-type" data-id="1442" data-type="book"> <label class="radio-inline"> <input type="radio" name="format_footer" value="softback" data-name="Softback" checked > Softback </label> <label class="radio-inline"> <input type="radio" name="format_footer" value="digital_epub" data-name="eBook"> eBook </label> <label class="radio-inline"> <input class="js-switch-glo-5user-license" type="radio" name="format_footer" 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