Contact Us | Musora

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'translate-x-0' : 'translate-x-full'" >  <section id="pageLinks" class="flex flex-col"> <a href="https://www.musora.com/login" class="flex items-center text-gray-800 py-2 px-5 border-b border-gray-100 hover:bg-gray-100 leading-none md:text-[17px]" dusk="page-link-member-login"> <i class=" fad fa-sign-in text-musora w-6 text-center mr-2.5 text-lg"></i> Member Login </a> <a href="/" class="flex items-center text-gray-800 py-2 px-5 border-b border-gray-100 hover:bg-gray-100 leading-none md:text-[17px]" dusk="page-link-home"> <i class=" fad fa-home text-musora w-6 text-center mr-2.5 text-lg"></i> Home </a> <div class="page-link parent flex flex-col flex-wrap body text-black align-v-center" data-remain-open="features" x-data="{ dropdown_67f510f2d1c0c: false }" > <div class="flex py-2 px-5 border-b border-gray-100 md:text-[17px] items-center leading-none cursor-pointer" dusk="parent-button-features" x-on:click.prevent="dropdown_67f510f2d1c0c = !dropdown_67f510f2d1c0c" > <i class="no-events fad fa-star text-musora mr-2.5 text-lg"></i> Features <i class="no-events far fa-chevron-down arrow ml-auto transition-all transform-gpu origin-center text-musora" x-bind:class="dropdown_67f510f2d1c0c ? '-rotate-180' : 'rotate-0'" ></i> </div> <div class="flex flex-col overflow-hidden transition-all transform-gpu" x-bind:class="dropdown_67f510f2d1c0c ? 'max-h-[500px]' : 'max-h-0'" > <a href="https://www.musora.com/method" class="flex items-center text-gray-800 py-2 px-5 border-b border-gray-100 hover:bg-gray-100 leading-none bg-gray-50 text-sm py-3" dusk="page-link-method"> Method </a> </div> </div> <div class="page-link parent flex flex-col flex-wrap body text-black align-v-center" data-remain-open="instruments" x-data="{ dropdown_67f510f2d1d4a: false }" > <div class="flex py-2 px-5 border-b border-gray-100 md:text-[17px] items-center leading-none cursor-pointer" dusk="parent-button-instruments" x-on:click.prevent="dropdown_67f510f2d1d4a = !dropdown_67f510f2d1d4a" > <i class="no-events fad fa-piano-keyboard text-musora mr-2.5 text-lg"></i> Instruments <i class="no-events far fa-chevron-down arrow ml-auto transition-all transform-gpu origin-center text-musora" x-bind:class="dropdown_67f510f2d1d4a ? '-rotate-180' : 'rotate-0'" ></i> </div> <div class="flex flex-col overflow-hidden transition-all transform-gpu" x-bind:class="dropdown_67f510f2d1d4a ? 'max-h-[500px]' : 'max-h-0'" > <a href="https://www.pianote.com" class="flex items-center text-gray-800 py-2 px-5 border-b border-gray-100 hover:bg-gray-100 leading-none bg-gray-50 text-sm py-3" dusk="page-link-piano"> Piano </a> <a href="https://www.guitareo.com" class="flex items-center text-gray-800 py-2 px-5 border-b border-gray-100 hover:bg-gray-100 leading-none bg-gray-50 text-sm py-3" dusk="page-link-guitar"> Guitar </a> <a href="https://www.drumeo.com" class="flex items-center text-gray-800 py-2 px-5 border-b border-gray-100 hover:bg-gray-100 leading-none bg-gray-50 text-sm py-3" dusk="page-link-drums"> Drums </a> <a href="https://www.singeo.com" class="flex items-center text-gray-800 py-2 px-5 border-b border-gray-100 hover:bg-gray-100 leading-none bg-gray-50 text-sm py-3" dusk="page-link-singing"> Singing </a> </div> </div> <a href="https://www.musora.com/choose-plan" class="flex items-center text-gray-800 py-2 px-5 border-b border-gray-100 hover:bg-gray-100 leading-none md:text-[17px]" dusk="page-link-pricing"> <i class=" fad fa-money-bill-wave text-musora w-6 text-center mr-2.5 text-lg"></i> Pricing </a> <a href="https://www.musora.com/contact" class="flex items-center text-gray-800 py-2 px-5 border-b border-gray-100 hover:bg-gray-100 leading-none md:text-[17px]" dusk="page-link-contact"> <i class=" fad fa-phone text-musora w-6 text-center mr-2.5 text-lg"></i> Contact </a> <a href="https://www.musora.com/playlist" class="flex items-center text-gray-800 py-2 px-5 border-b border-gray-100 hover:bg-gray-100 leading-none md:text-[17px]" dusk="page-link-the-playlist"> <i class=" fad fa-album-collection text-musora w-6 text-center mr-2.5 text-lg"></i> The Playlist </a> <a href="/careers" class="flex items-center text-gray-800 py-2 px-5 border-b border-gray-100 hover:bg-gray-100 leading-none md:text-[17px]" dusk="page-link-careers"> <i class=" fad fa-users text-musora w-6 text-center mr-2.5 text-lg"></i> Careers </a> <a href="/about" class="flex items-center text-gray-800 py-2 px-5 border-b border-gray-100 hover:bg-gray-100 leading-none md:text-[17px]" dusk="page-link-about"> <i class=" fad fa-circle-question text-musora w-6 text-center mr-2.5 text-lg"></i> About </a> <a href="/ambassador" class="flex items-center text-gray-800 py-2 px-5 border-b border-gray-100 hover:bg-gray-100 leading-none md:text-[17px]" dusk="page-link-ambassador-program"> <i class=" fad fa-comment-dollar text-musora w-6 text-center mr-2.5 text-lg"></i> Ambassador Program </a> <a href="/brand" class="flex items-center text-gray-800 py-2 px-5 border-b border-gray-100 hover:bg-gray-100 leading-none md:text-[17px]" dusk="page-link-brand-guides"> <i class=" fad fa-pencil-paintbrush text-musora w-6 text-center mr-2.5 text-lg"></i> Brand Guides </a> <div class="flex flex-col"></div> </section> <section class="pt-1"> <ul class="py-3 px-5"> <li class="mb-1"> <a href="https://www.drumeo.com" target="_blank" class="text-base text-black py-2 w-full" > <i class="fas fa-external-link mr-1 " aria-hidden="true"></i> Drumeo </a> </li> <li class="mb-1"> <a href="https://www.pianote.com" target="_blank" class="text-base text-black py-2 w-full" > <i class="fas fa-external-link mr-1 " aria-hidden="true"></i> Pianote </a> </li> <li class="mb-1"> <a href="https://www.guitareo.com" target="_blank" class="text-base text-black py-2 w-full" > <i class="fas fa-external-link mr-1 " aria-hidden="true"></i> Guitareo </a> </li> <li class="mb-1"> <a href="https://www.singeo.com" target="_blank" class="text-base text-black py-2 w-full" > <i class="fas fa-external-link mr-1 " aria-hidden="true"></i> Singeo </a> </li> </ul> </section> </aside> </header> <main id="app" class="flex-1" >  <section class="py-16 md:py-20 text-white text-center relative bg-[#030814] px-4 md:px-0"> <div class="container mx-auto relative z-0 max-w-xl md:max-w-none"> <h3><strong>Advice and answers from the Musora team</strong></h3> <p class="my-4">Find an answer on your own or get in touch with our support team.</p> <div> <form onsubmit="handleSearch(event)"> <input class="border-2 border-white rounded-full py-3 pl-4 text-black md:max-w-lg w-full mr-2 md:mr-0 mb-2 md:mb-0" placeholder="Search the knowledgebase" id="searchInput" /> <br class="md:hidden"> <button type="submit" class="rounded-full border-2 border-white uppercase font-bebas py-2.5 px-10 text-xl tracking-wide w-full md:w-auto inline-block">Search</button> </form> </div> </div> </section> <section class="py-14 md:py-20 bg-[#f6f8fc]"> <div class="max-w-4xl mx-auto px-4"> <h3 class="text-center mb-10"><strong>Frequently Asked Questions</strong></h3> <div class="grid grid-cols-2 md:grid-cols-3 gap-3 sm:gap-4"> <div class="bg-[#030814] text-white text-center rounded-xl px-3 py-6 sm:py-9 relative" style="box-shadow: 4px 4px 5px rgba(0, 0, 0, 0.25);"> <i class="fa-light fa-toggle-on text-3xl md:text-4xl mb-3"></i> <p class="font-bold mb-1 text-sm">Membership options</p> <p class="text-sm">What different types of memberships are available? </p> <a href="#" data-beacon-article-sidebar="64272ebf8fe95055b525a84d" class="absolute inset-0" aria-label="Membership options"></a> </div> <div class="bg-[#030814] text-white text-center rounded-xl px-3 py-6 sm:py-9 relative" style="box-shadow: 4px 4px 5px rgba(0, 0, 0, 0.25);"> <i class="fa-light fa-book-open text-3xl md:text-4xl mb-3"></i> <p class="font-bold mb-1 text-sm">Lesson curriculum</p> <p class="text-sm">Do you have a specific lesson curriculum?</p> <a href="#" data-beacon-article-sidebar="637fe0fc6eb6095a0543930a" class="absolute inset-0" aria-label="Lesson curriculum"></a> </div> <div class="bg-[#030814] text-white text-center rounded-xl px-3 py-6 sm:py-9 relative" style="box-shadow: 4px 4px 5px rgba(0, 0, 0, 0.25);"> <i class="fa-light fa-truck-fast text-3xl md:text-4xl mb-3"></i> <p class="font-bold mb-1 text-sm">Shipment tracking</p> <p class="text-sm">I ordered a product from you, how can I track my shipment?</p> <a href="#" data-beacon-article-sidebar="634b2901927a2c1634dfac43" class="absolute inset-0" aria-label="Shipment tracking"></a> </div> <div class="bg-[#030814] text-white text-center rounded-xl px-3 py-6 sm:py-9 relative" style="box-shadow: 4px 4px 5px rgba(0, 0, 0, 0.25);"> <i class="fa-light fa-tag text-3xl md:text-4xl mb-3"></i> <p class="font-bold mb-1 text-sm">Free and paid</p> <p class="text-sm">What鈥檚 the difference between free and paid content?</p> <a href="#" data-beacon-article-sidebar="6467ad5b67acd170a44c2eb8" class="absolute inset-0" aria-label="Free and paid"></a> </div> <div class="bg-[#030814] text-white text-center rounded-xl px-3 py-6 sm:py-9 relative" style="box-shadow: 4px 4px 5px rgba(0, 0, 0, 0.25);"> <i class="fa-light fa-badge-check text-3xl md:text-4xl mb-3"></i> <p class="font-bold mb-1 text-sm">90-day guarantee</p> <p class="text-sm">What are the terms for your refund guarantee? </p> <a href="#" data-beacon-article-sidebar="6467b2256413a34741154344" class="absolute inset-0" aria-label="90-day guarantee"></a> </div> <div class="bg-[#030814] text-white text-center rounded-xl px-3 py-6 sm:py-9 relative" style="box-shadow: 4px 4px 5px rgba(0, 0, 0, 0.25);"> <i class="fa-light fa-hand-holding-dollar text-3xl md:text-4xl mb-3"></i> <p class="font-bold mb-1 text-sm">Customs fees</p> <p class="text-sm">Does Musora cover customs fees?</p> <a href="#" data-beacon-article-sidebar="6467b51367acd170a44c2ef9" class="absolute inset-0" aria-label="Customs fees"></a> </div> </div> </div> </section> <section class="py-14 md:py-20 px-4 lg:px-8" id="contactPageApp"> <div class="container max-w-3xl mx-auto text-center"> <h3><strong>Reach Out Directly</strong></h3> <p class="mt-4 mb-5 text-sm md:text-base max-w-3xl mx-auto"> Get in touch with our support team! </p> <div class="text-left"> <contact-email-form-marketing brand="drumeo" captchakey="6LfwMZ4dAAAAALEGLsEUwAqrJLLnec_sSbl72Oqx" email-subject="Support Request From Musora" email-type="support-contact" email-endpoint="https://www.musora.com/mailora/public/send" email-logo="https://www.musora.com/cdn-cgi/image/width=400,quality=95/https://d3fzm1tzeyr5n3.cloudfront.net/musora/logo.png" input-label="Report your issue here.." recipient="support@musora.com" success-message="Your email has been sent!" /> </div> </div> </section> <section class="bg-[#F6F8FC] py-12 md:py-16 px-4"> <div class="max-w-4xl mx-auto"> <h3 class="text-center mb-7"><strong>Have A More Urgent Request? Give Us A Shout.</strong></h3> <div class="md:grid md:grid-cols-3 md:gap-6 max-w-sm mx-auto md:max-w-none"> <div class="md:border md:border-[#AAACAA] md:rounded-xl flex items-center md:justify-center py-4 md:py-6 px-2"> <i class="fa-regular fa-phone-volume text-3xl mr-6"></i> <div class="text-sm"> <strong class="font-bold">Toll Free:</strong> <br class="hidden md:inline"> 1-800-439-8921 </div> </div> <div class="md:border md:border-[#AAACAA] md:rounded-xl flex items-center md:justify-center py-4 md:py-6 px-2"> <i class="fa-regular fa-globe text-3xl mr-6"></i> <div class="text-sm"> <strong class="font-bold">Direct/International:</strong> <br class="hidden md:inline"> 1-604-855-7605 </div> </div> <div class="md:border md:border-[#AAACAA] md:rounded-xl flex items-center md:justify-center py-4 md:py-6 px-2"> <i class="fa-regular fa-clock text-3xl mr-6"></i> <div class="text-sm"> <strong class="font-bold">Office Hours:</strong> <br class="hidden md:inline"> Monday - Friday<br> 8AM - 4PM Pacific Time </div> </div> </div> </div> </section> </main> <footer id="publicFooter" class="flex-none bg-[#111729] pt-10 pb-9 sales-footer bottom-footer z-40"> <div class="container mx-auto pt-7 px-4 flex flex-col items-center text-gray-500"> <img src="https://dmmior4id2ysr.cloudfront.net/homepage/2023/musora_logo.png" class="w-36 mb-6 opacity-70" alt="Musora Logo"> <p class="text-center"> <a class="text-xs md:text-sm block leading-loose md:leading-normal" rel="noopener" href="https://goo.gl/maps/c4JxakSmnjB2" target="_blank"> 107-31265 Wheel Ave. Abbotsford, <span class="block md:inline leading-loose md:leading-normal">BC, V2T 6H2 Canada</span> </a> <a class="text-xs md:text-sm block md:inline leading-loose md:leading-normal" href="tel:+18004398921">Toll Free: 1-800-439-8921 / </a> <a class="text-xs md:text-sm block md:inline leading-loose md:leading-normal" href="tel:+16048557605">Direct: 1-604-855-7605 / </a> <a class="text-xs md:text-sm" href="https://www.musora.com/contact">Contact Us</a> </p> <p class="text-xs md:text-sm"> Musora Media, Inc. 漏 2025 -   <a class="text-xs md:text-sm" href="/terms">Terms</a>  /   <a href="/privacy" class="text-xs md:text-sm">Privacy</a>  /   <a rel="noopener" href="/careers" class="text-xs md:text-sm">Careers</a>  /   <a rel="noopener" href="https://www.musora.com/brand" class="text-xs md:text-sm">Brand Guide</a> </p> </div> </footer>  <div id="page-overlay" x-cloak x-transition.opacity.duration.200ms x-show="showOverlay" x-on:click="showOverlay = !showOverlay, sidebarOpen = !sidebarOpen" x-bind:class="{ 'fixed h-screen w-screen z-30 bg-black bg-opacity-20': showOverlay }" ></div> <script> function handleSearch(e) { e.preventDefault(); const keyword = document.getElementById('searchInput').value; if(keyword){ window.location = `https://help.musora.com/search?query=${keyword}`; } } </script> <script src="https://d15lhc6p38kxp4.cloudfront.net/611d13ac-31c3-4bb3-b290-dac0cfad83e7/platform/js/manifest.js?id=eaa7c0615bd2c06aafef9581dc1fec54"></script> <script src="https://d15lhc6p38kxp4.cloudfront.net/611d13ac-31c3-4bb3-b290-dac0cfad83e7/platform/js/vendor.js?id=e9f69f0d982e4392c572f0a77483792a"></script> <script src="https://d15lhc6p38kxp4.cloudfront.net/611d13ac-31c3-4bb3-b290-dac0cfad83e7/platform/js/app.js?id=c8cf7efc6185eb963a60e0adc9901923"></script> <script>(function(){function c(){var b=a.contentDocument||a.contentWindow.document;if(b){var d=b.createElement('script');d.innerHTML="window.__CF$cv$params={r:'92d1a18a7ab9a8e4',t:'MTc0NDExMzkwNy4wMDAwMDA='};var a=document.createElement('script');a.nonce='';a.src='/cdn-cgi/challenge-platform/scripts/jsd/main.js';document.getElementsByTagName('head')[0].appendChild(a);";b.getElementsByTagName('head')[0].appendChild(d)}}if(document.body){var a=document.createElement('iframe');a.height=1;a.width=1;a.style.position='absolute';a.style.top=0;a.style.left=0;a.style.border='none';a.style.visibility='hidden';document.body.appendChild(a);if('loading'!==document.readyState)c();else if(window.addEventListener)document.addEventListener('DOMContentLoaded',c);else{var e=document.onreadystatechange||function(){};document.onreadystatechange=function(b){e(b);'loading'!==document.readyState&&(document.onreadystatechange=e,c())}}}})();</script></body> </html>

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