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data-v-5dc0ec0f data-v-481e569a><!----> About Us </span> <span class="arrow-icon ml-10" data-v-481e569a data-v-4572b94e><i class="airalo-icon-arrow-down tw-text-2 airalo-icon-wrapper" data-v-481e569a data-v-4572b94e></i></span></div> <div class="header-sub-menu-wrapper" data-v-4572b94e><ul class="c--shared_header_sub-menu sub-menu size-small" data-v-6f0d7c0e data-v-4572b94e><li data-v-6f0d7c0e><a href="/about-us/about-airalo" target="_self" data-testid="About Airalo-item" data-v-6f0d7c0e> About Airalo <!----></a></li><li data-v-6f0d7c0e><a href="/about-us/impact" target="_self" data-testid="Impact-item" data-v-6f0d7c0e> Impact <!----></a></li><li data-v-6f0d7c0e><a href="/about-us/newsroom" target="_self" data-testid="Newsroom-item" data-v-6f0d7c0e> Newsroom <!----></a></li><li data-v-6f0d7c0e><a href="/about-us/media-center" target="_self" data-testid="Media Center-item" data-v-6f0d7c0e> Media Center <!----></a></li><li data-v-6f0d7c0e><a href="/about-us/our-values" target="_self" 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data-v-9c9a908e> Terms & Conditions </a></li></ul></div></div> <!----></div></div></div> <div class="tw-col-span-6 md:tw-col-span-12 lg:tw-col-span-8 lg:tw-col-start-5 xl:tw-col-span-7 xl:tw-col-start-6"><div class="detail-pages display-grid gap-10"><div class="detail-pages-title px-20 px-lg-0 display-none display-lg-block"><h1 class="typo-h1 mb-0"> Privacy Policy </h1></div> <div class="detail-pages-content"><div class="content-wrapper px-20 px-md-30 px-lg-0"><div><p><strong>Effective date:</strong> 3 June 2024</p> <p>AIRGSM PTE. LTD., doing business as Airalo (<a href="https://www.airalo.com/">www.AIRALO.com</a>) (“Airalo,” “we,” “us,” or “our”), recognizes the importance of your privacy. This Privacy Policy describes how we collect, use, share and protect your personal information, also known as personal data. This Privacy Policy also tells you about your rights and choices with respect to your personal information, and how you can reach us to get answers to your questions.</p> <p>By registering an account or otherwise using or visiting any Airalo website, application, product, software, tool, data feed, and/or service (collectively the “Service”), you understand and agree to the terms of this policy.</p> <p>This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information. Please read this Privacy Policy carefully.</p> <p>Table of contents:</p> <p>1. Applicability of this Privacy Policy</p> <p>2. How We Collect, Disclose, and Use Personal Information</p> <p>3. Information We Collect</p> <p>4. Data Retention</p> <p>5. How We Use Information</p> <p>6. How We Share Personal Information</p> <p>7. Your Rights</p> <p>8. Data Transfer & International Data Transfer</p> <p>9. Security</p> <p>10. Changes to This Policy</p> <p>11. Children</p> <p>12. Contact Information</p> <p>13. Additional Information for California Residents</p> <p><strong>1. Applicability of this Privacy Policy</strong></p> <p>This Privacy Policy applies to users of Airalo’s services globally, including users of Airalo’s mobile applications, Partner Platform, websites, features, or other services, interactions (online and offline) with Airalo, employees, and job applicants (the “Services”).</p> <p>This Privacy Policy describes how Airalo collects and uses data and applies to all Airalo users globally, unless they use a service covered by a separate privacy notice. This Privacy Policy specifically applies to:</p> <ul> <li><strong>End Users:</strong> Individuals who use and interact directly with Services via their Airalo account for their personal use.</li> <li><strong>Business Users: </strong>Airalo provides services to entities (“Business Users”) who directly and indirectly provide us with End Customer’s personal information in connection with those Business Users’ own business and activities.</li> <li><strong>End Customers:</strong> Individuals who receive services ordered by other Airalo account owners, for example, when you do business with, or otherwise transact with a Business User.</li> <li><strong>Job applicants:</strong> Individuals who submit a job application to Airalo.</li> </ul> <p><br /> <strong>2. How we collect, disclose, and use personal information</strong></p> <p>We collect information about you in a variety of ways depending on how you interact with us and our Services, including:</p> <ul> <li>Directly from you when you provide it to us, such as when you register for an account, sign up to receive communications from us, place an order, make a purchase, or contact us by phone, email, or otherwise.</li> <li>Automatically, using cookies, server logs, and other similar technologies when you interact with us through our Services and/or through emails, where permitted by law or where you consent.</li> <li>From other sources, including, for example, our affiliates, business partners, service providers, online social media networks, and other third parties, or from publicly available sources. For example, if you submit a job application, or become an employee, we may conduct a background check.</li> </ul> <p>Airalo classifies data and information systems in accordance with legal requirements, sensitivity, and business criticality in order to ensure that information is given the appropriate level of protection. The “data controller” is the entity which determines the purposes and means of the data processing taking place. The “data processor” is an entity acting on behalf, and under the instructions, of a controller in processing personal information.</p> <h3> </h3> <p><strong>Airalo as a data controller</strong></p> <p>Airalo assumes the role of data controller when it determines the purposes and means of processing personal data. As a data controller, Airalo is responsible for ensuring that personal data is processed in compliance with applicable data protection laws. Activities under Airalo's data controller capacity include:</p> <ul> <li><strong>Direct Sign-ups:</strong> Airalo is the data controller when users sign up directly with the service. This applies to both: <ul> <li>B2C Context: End users who register directly for Airalo's services.</li> <li>B2B Context: Business Users or End Customers who sign up directly with Airalo.</li> </ul> </li> </ul> <p>Key activities:</p> <ul> <li><strong>Service Delivery: </strong>Using data to provide Airalo's products and services.</li> <li><strong>Fraud Prevention:</strong> Monitoring and detecting fraudulent transactions and activities.</li> <li><strong>Legal Compliance:</strong> Adhering to applicable financial, legal, and regulatory obligations.</li> <li><strong>Service Enhancement:</strong> Developing and improving products and services based on data analysis.</li> <li><strong>Job Application Processing:</strong> Handling personal data from job applications.</li> </ul> <h3> </h3> <p><strong>Airalo as a data processor</strong></p> <p>In scenarios where Airalo provides services on behalf of and as per the directions of a Business User, it functions as a data processor. This includes situations such as:</p> <ul> <li><strong>B2B Context for End Customers: </strong>Airalo serves as a data processor for the data related to End Customers of Business Users in the B2B setup.</li> <li><strong>Service Execution for Business Users:</strong> Following instructions from Business Users, like creating accounts and distributing eSIMs to End Customers.</li> </ul> <p>When acting in the capacity of a data processor, we advise users to consult the privacy policy of the respective data controller (the Business User) for information on how their data is handled and protected. Airalo adheres strictly to the instructions provided by the data controller and commits to ensuring the confidentiality and security of the processed data in accordance with applicable data protection laws and contractual obligations.</p> <p><strong>3. Information we collect</strong></p> <p>The following provides examples of the type of information that we collect in a variety of contexts and how we use that information.</p> <table align="center" border="1" cellpadding="15" cellspacing="1"> <thead> <tr> <th scope="col">Context</th> <th scope="col">Types of Data</th> <th scope="col">Primary Purpose for Collection and Use of Data</th> </tr> </thead> <tbody> <tr> <th scope="row">Account Registration</th> <td>We collect your name and contact information, including email, when you create an account. We also collect information relating to the actions that you perform while logged into your account.</td> <td>We have a legitimate interest in providing account related functionalities to our users. Accounts can be used for easy checkout and to save your preferences and transaction history. We may also process this information to fulfill our contract with you.</td> </tr> <tr> <th scope="row">Biometric information</th> <td>Biometric identifiers from photo IDs and selfies.</td> <td>We process biometric information with your explicit consent in order to confirm your identity through the eKYC process where required by law.</td> </tr> <tr> <th scope="row">Business Users</th> <td>We collect the name, and contact information, including email, phone number, and physical address, of employees of our Business Users with whom we may interact.</td> <td>We have a legitimate interest in contacting our clients and communicating with them concerning normal business administration such as projects, services, and billing.</td> </tr> <tr> <th scope="row">Necessary Online Tracking Technologies</th> <td> <p>We use cookies and clear GIFs. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a website is viewed. Clear GIFs refer to pixels that are loaded by your browser when you access a website.</p> <p>These tracking technologies may collect information about your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors.</p> </td> <td>We have a legitimate interest in making our website operate efficiently.</td> </tr> <tr> <th scope="row">Non-Essential Tracking Technologies</th> <td>We may place tracking technologies on our website (e.g., cookies or pixels) that collect analytics, record how you interact with our website, or allow us to participate in behavior-based advertising. These technologies may collect information about your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors. We or a third party might also collect information over time and across different websites in order to serve advertisements on our website or other websites.</td> <td>Where required by law, we base the use of third-party cookies upon consent.</td> </tr> <tr> <th scope="row">Demographic Information</th> <td>We collect personal information, such as your age or location.</td> <td>We have a legitimate interest in understanding our users and providing tailored services.</td> </tr> <tr> <th scope="row">Job Applicants</th> <td>If you apply for a job posting, or become an employee, we collect information necessary to process your application or to retain you as an employee, including your contact information, education, and job history.</td> <td>We have a legitimate interest in evaluating individuals for a potential position in our workforce. In some contexts, we are also required by law to collect information about employees or applicants. We also have a legitimate interest in using your information to have efficient staffing and workforce operations.</td> </tr> <tr> <th scope="row">Feedback/Support</th> <td>If you provide us feedback or contact us for support, we will collect your name and email address, as well as any other content that you send to us, in order to reply.</td> <td>We have a legitimate interest in receiving, and acting upon, your feedback or issues.</td> </tr> <tr> <th scope="row">Mobile Devices</th> <td>We collect information from your mobile device such as unique identifying information broadcast from your device when visiting our website.</td> <td>We have a legitimate interest in identifying unique visitors and monitoring visits to our website.</td> </tr> <tr> <th scope="row">Order Placement</th> <td>We collect your name, billing address, shipping address, email address, phone number, and payment card number when you place an order.</td> <td>We use your information to perform our contract to provide you with our Services.</td> </tr> <tr> <th scope="row">Partner Promotion</th> <td>We collect information that you provide as part of a co-branded promotion with another company.</td> <td>We have a legitimate interest in fulfilling our promotions.</td> </tr> <tr> <th scope="row">Surveys</th> <td>When you participate in a survey, we collect information that you provide through the survey. If the survey is provided by a third party service provider, the third party’s privacy policy applies to the collection, use, and disclosure of your information.</td> <td>We have a legitimate interest in understanding your opinions and collecting information relevant to our organization.</td> </tr> </tbody> </table> <p> </p> <p><strong>4. Data retention</strong></p> <p>We retain your personal information for only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements, unless a longer retention period is required or permitted by law. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of the information, the purposes for which we obtained the information and whether we can achieve those purposes through other means, as well as applicable legal requirements.</p> <p><strong>5. How we use personal information</strong></p> <p>In addition to the purposes and uses described above, we use information in the following ways:</p> <ul> <li>To identify you when you visit our websites.</li> <li>To provide products and services or to process returns.</li> <li>To improve our services and product offerings.</li> <li>To streamline the checkout process.</li> <li>To conduct analytics.</li> <li>To communicate with you, such as to respond to and/or follow-up on your requests, inquiries, issues, or feedback.</li> <li>To send marketing and promotional materials including information relating to our products, services, sales, or promotions, or those of our business partners.</li> <li>To detect and protect against malicious, deceptive, fraudulent, or illegal activity, including violation of our policies and terms and conditions, security incidents, and harm to the rights, property, or safety of our company and our users, employees, or others.</li> <li>To debug, identify and repair errors that impair existing intended functionality of our website and services.</li> <li>To comply with our legal or regulatory obligations, to establish or exercise our rights, and to defend against legal claims.</li> <li>For internal administrative purposes, as well as to manage our relationships.</li> <li>For such other purposes as you may consent to (from time to time).</li> </ul> <p>Although the sections above describe our primary purpose in collecting your information, in many situations we have more than one purpose. For example, if you complete an online purchase, we may collect your information to perform our contract with you, but we also collect your information as we have a legitimate interest in maintaining your information after your transaction is complete so that we can quickly and easily respond to any questions about your order. As a result, our collection and processing of your information is based in different contexts upon your consent, our need to perform a contract, our obligations under law, and/or our legitimate interest in conducting our business.</p> <h2> </h2> <p><strong>6. How we share personal information</strong></p> <p>In addition to the specific situations discussed elsewhere in this Privacy Policy, we may disclose personal information in the following situations:</p> <ul> <li><strong>Affiliates and Acquisitions:</strong> We may share information with our corporate affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control). If another company acquires, or plans to acquire, our company, business, or our assets, we will also share information with that company, including at the negotiation stage.</li> <li><strong>Other Disclosures without your consent:</strong> We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also share your information to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, or to comply with your request for the shipment of products to or the provision of services by a third-party intermediary.</li> <li><strong>Partner promotion:</strong> We may offer promotions with third party partners. If you decide to enter a promotion that is sponsored by a third party partner the information that you provide will be shared with us and with them. Their use of your information is not governed by this privacy policy.</li> <li><strong>Service providers:</strong> We may share your information with service providers. Among other things, service providers help us to administer our website and provide services for the effective functioning of our business, provide technical support, process payments, and assist in the fulfillment of orders.</li> <li><strong>Other disclosures with your consent:</strong> We may disclose your information to other third parties when we have your consent or direction to do so.</li> </ul> <p><br /> <strong>7. Your rights</strong></p> <p>Depending on your location and subject to applicable law, you may have the following rights:</p> <ul> <li><strong>Access your data:</strong> The right to request that we disclose to you the personal information we collect, use, or disclose about you, and information about our data practices. In certain limited circumstances, you may also request to receive access to your personal information in a portable, machine-readable format.</li> <li><strong>Verify and seek rectification:</strong> The right to request that we correct inaccurate personal information that we maintain about you. We rely on you to update and correct your personal information. Our website allows you to modify or delete your account profile. If our website does not permit you to update or correct certain information, you can contact us at the address described below in order to request that your information be modified. Note that we may keep historical information in our backup files as permitted by law.</li> <li><strong>Have your personal information deleted or otherwise removed: </strong>The right to request that we delete personal information that we have collected about you.</li> <li><strong>Withdraw your consent at any time: </strong>The right to withdraw consent where you have previously given consent to the processing of your personal information.</li> <li><strong>Object to processing of your personal information:</strong> The right to object to the processing of your personal information if the processing is carried out on a legal basis other than consent.</li> <li><strong>Online tracking:</strong> We do not currently recognize the “Do Not Track” signal.</li> </ul> <p>Please note, not all of the rights described above are absolute, and they do not apply in all circumstances. In some cases, we may limit or deny your request because the law permits or requires us to do so, or if we are unable to adequately verify your identity. We will not discriminate against individuals who exercise their privacy rights under applicable law.</p> <p>Please read this section to find out more about specific rights. To submit a request to exercise any of the rights described above, or to appeal a determination we made related to a data subject rights request, please reach out to us using the contact information below, or via our <a href="https://www.airalo.com/more-info/contact">Contact Us</a> page.</p> <p>Note that, as required by law, we will require you to prove your identity. Depending on your request, we will ask for information such as your name, the last item you purchased from us, or the date of your last purchase from us. We may also ask you to provide a signed declaration confirming your identity. Following a request, we will use reasonable efforts to supply, correct or delete personal information about you in our files.</p> <p>In some circumstances, you may designate an authorized agent to submit requests to exercise certain privacy rights on your behalf. If you are an authorized agent submitting a request on behalf of an individual, you must attach a copy of a signed document indicating that you are able to act on another person’s behalf.</p> <p><strong>How do I unsubscribe from marketing emails?</strong></p> <p>You may opt-out from marketing-related emails by using the unsubscribe function from within your <a href="https://www.airalo.com/profile/settings">Profile Settings</a>. To manage your preferences log into your <a href="https://www.airalo.com/auth/login">account</a>, then navigate to your Profile settings. Turn “I'd like to receive promotional emails.” on or off to save the changes. Your email address will be opted out of email marketing communications as soon as possible.</p> <p>If you have any questions about how to opt-out of Airalo marketing communications, please feel free to contact us at <a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="5b282e2b2b34292f1b3a32293a373475383436">[email protected]</a>.</p> <p><strong>How do I delete my account?</strong></p> <p>You may delete your account by using the “Delete Account” function from within your <a href="https://www.airalo.com/profile/settings">Profile Settings</a>. Please log into your <a href="https://www.airalo.com/auth/login">account</a>, then navigate to your Profile settings. Click the “Delete Account” button and confirm your intention. We will process the request without delay or within one month of receipt of the request should there be special requirements attached.</p> <p>Please note that in any case, we may need to verify your identity and your relationship with us before we can proceed with your request.</p> <p><strong>When does Airalo continue to process data after it has received a deletion request or objection to the processing?</strong></p> <p>In certain circumstances, Airalo may be required by law to retain and process your Personal Data even after a deletion request or objection to the processing. For instance, Airalo is required to retain certain personal information to satisfy legal obligations under Know Your Customer (KYC) and Payment transactions details.</p> <p><strong>9. Data transfer & International data transfer</strong></p> <p>The Service is owned by Airalo and may be accessed in Europe and abroad. As a result, your information may be processed in a foreign country where privacy laws may be less stringent than the laws in your country. Nonetheless, where possible, we take steps to treat personal information using the same privacy principles that apply pursuant to the law of the country in which we first received your information. By submitting your personal information to us you agree to the transfer, storage, and processing of your information in a country other than your country of residence including, but not necessarily limited to, the United States. If you would like more information concerning our attempts to apply the privacy principles applicable in one jurisdiction to data when it goes to another jurisdiction you can contact us using the contact information below.</p> <p><strong>9. Security</strong></p> <p>We follow generally accepted industry standards to help protect your personal information. No method of transmission over the internet, mobile technology, or method of electronic storage, is completely secure. Therefore, while we endeavor to maintain physical, electronic, and procedural safeguards to protect the confidentiality of the information that we collect online, we cannot guarantee its absolute security.</p> <p>Airalo’s users remain responsible for keeping their password and credentials secure. If you have reasons to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us at <a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="1f6c6a6f6f706d6b5f7e766d7e7370317c7072">[email protected]</a>.</p> <p><strong>10. Changes to this policy</strong></p> <p>We reserve the right to change the terms of this Privacy Policy at any time. If there are material changes to this statement or in how we will use your personal information, we will notify you by prominently posting a notice of such changes here or on our home page, or by sending you an email. We encourage you to review this policy whenever you visit one of our websites or applications. Our privacy policy includes an “effective” and “last updated” date. The effective date refers to the date that the current version took effect. The last updated date refers to the date that the current version was last substantively modified.</p> <p><strong>11. Children</strong></p> <p>Our Services are not intended for children under the age of 13 and we do not knowingly collect personal information from unemancipated minors under age 16, without parental consent. Children under the age of 13 should not provide their personal information to us.</p> <p><strong>12. Contact information</strong></p> <p>If you have any questions, comments, appeals, or complaints concerning our privacy practices, or if you need to access this Privacy Policy in an alternative format due to having a disability, please contact us at the appropriate address below. We will attempt to respond to your requests and to provide you with additional privacy-related information.</p> <ul> <li><a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="acdfd9dcdcc3ded8eccdc5decdc0c382cfc3c1">[email protected]</a></li> <li>US toll-free phone number: +1 (888) 870-2848</li> </ul> <p>If you are not satisfied with our response, and are in the European Union or United Kingdom, you may have a right to lodge a complaint with your local supervisory authority.</p> <p><strong>13. Additional information for California residents</strong></p> <p>California law requires us to disclose the following additional information related to our privacy practices. If you are a California resident, the following privacy disclosures apply to you in addition to the rest of the Privacy Policy.</p> <ul> <li><strong>California Shine the Light: </strong>If you would like more information concerning the categories of personal information (if any) we share with third parties or affiliates for those parties to use for direct marketing, please submit a written request to us using the information in the Contact Information section above.</li> <li><strong>Notice of Collection:</strong> The table below describes the categories of personal information we collect, disclose for a business purpose, “sell” and/or “share” (as those terms are defined by California law). Please note, in addition to the recipients identified below, we may disclose any of the categories of personal information we collect with government entities, as may be needed to comply with law or prevent illegal activity. We do not “sell” your personal information for money. As discussed elsewhere in the Privacy Policy, we use cookies and similar tracking technologies for purposes of targeted advertising. For more information, please see the Cookies and Other Technologies section of the Privacy Policy. For details regarding how we use personal information, please see the <strong>Information we collect</strong> section of the Privacy Policy.</li> </ul> <p> </p> <table align="center" border="1" cellpadding="15" cellspacing="1"> <thead> <tr> <th scope="col">Category of Personal Information</th> <th scope="col">Category of Recipients</th> <th scope="col"> </th> </tr> </thead> <tbody> <tr> <th scope="row"> </th> <td>Disclosures for a Business Purpose</td> <td>Sharing for Cross-Context Behavioral Advertising</td> </tr> <tr> <th scope="row">Identifiers – this may include real name, alias, postal address, unique personal identifier, online identifier, email address, account name, or other similar identifiers.</th> <td> <p>Affiliates or subsidiaries</p> <p>Business partners</p> <p>Data analytics providers</p> <p>Internet service providers</p> <p>Joint marketing partners </p> <p>Operating systems and platforms</p> <p>Other Service Providers</p> <p>Payment processors and financial institutions </p> <p>Professional services organizations, this may include auditors and law firms</p> <p>Social networks</p> </td> <td>Advertising networks</td> </tr> <tr> <th scope="row">Government Issued Identification – this may include social security number, driver’s license number, or state issued identification number, passport number.</th> <td> <p>Network operators (where eKYC is required)</p> <p>Professional services organizations, this may include auditors and law firms</p> </td> <td> </td> </tr> <tr> <th scope="row">Financial Information – this may include bank account number, credit card number, debit card number, and other financial information.</th> <td> <p>Operating systems and platforms</p> <p>Payment processors and financial institutions </p> <p>Professional services organizations, this may include auditors and law firms</p> </td> <td> </td> </tr> <tr> <th scope="row">Characteristics of protected classifications – this may include age, sex, race, ethnicity, physical, or mental handicap, etc.</th> <td> <p>Network operators (where eKYC is required)</p> <p>Professional services organizations, this may include auditors and law firms</p> </td> <td> </td> </tr> <tr> <th scope="row">Commercial information – this may include information about products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.</th> <td> <p>Affiliates or subsidiaries</p> <p>Business partners</p> <p>Data analytics providers</p> <p>Internet service providers</p> <p>Joint marketing partners </p> <p>Operating systems and platforms</p> <p>Other Service Providers</p> <p>Payment processors and financial institutions </p> <p>Professional services organizations, this may include auditors and law firms•</p> <p>Social networks</p> </td> <td> </td> </tr> <tr> <th scope="row">Internet or other electronic network activity information – this may include browsing history, search history, and information regarding an individual’s interaction with an internet website, application, or advertisement.</th> <td>Data analytics providers</td> <td>Advertising networks</td> </tr> <tr> <th scope="row">Professional or employment-related information</th> <td> <p>Affiliates or subsidiaries</p> <p>Business partners</p> <p>Operating systems and platforms</p> <p>Other Service Providers</p> <p>Professional services organizations, this may include auditors and law firms</p> </td> <td> </td> </tr> <tr> <th scope="row">Non-public education information (as defined in the Family Educational Rights and Privacy Act)</th> <td> <p>Affiliates or subsidiaries</p> <p>Business partners</p> <p>Operating systems and platforms</p> <p>Other Service Providers</p> <p>Professional services organizations, this may include auditors and law firms</p> </td> <td> </td> </tr> <tr> <th scope="row">Additional categories of personal information described in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) – this may include signature, physical characteristics, or description, insurance policy number.</th> <td> <p>Network operators (where eKYC is required)</p> <p>Professional services organizations, this may include auditors and law firms</p> </td> <td> </td> </tr> </tbody> </table> <p> </p> <ul> <li><strong>California Sensitive Information Disclosure.</strong> We collect the following categories of sensitive personal information (as defined under California law): biometric information, geolocation, social security number or other government issued ID information, account log-in, payment information. This information is collected in order to process transactions, comply with laws, manage our business, or provide you with services. Note that we do not use such information for any purposes that are not identified within the California Privacy Rights Act Section 1798.121.</li> </ul> <hr /> <p><strong>2024 AIRGSM PTE. 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src="/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js"></script><script>window.__NUXT__=(function(a,b,c,d,e,f,g,h,i,j,k,l,m,n,o,p,q,r,s,t,u,v,w,x,y,z,A,B,C,D,E,F,G,H,I,J,K,L,M,N,O,P,Q,R,S,T,U,V,W,X,Y,Z,_,$,aa,ab,ac,ad,ae,af,ag,ah,ai,aj,ak,al,am,an,ao,ap,aq,ar,as,at,au,av,aw,ax,ay,az,aA,aB,aC,aD,aE,aF,aG,aH,aI,aJ,aK,aL,aM,aN,aO,aP,aQ,aR,aS,aT,aU,aV,aW,aX,aY,aZ,a_,a$,ba,bb,bc,bd,be,bf,bg,bh,bi,bj,bk,bl,bm,bn,bo,bp,bq,br,bs,bt,bu,bv,bw,bx,by,bz,bA,bB,bC,bD,bE,bF,bG,bH,bI,bJ,bK,bL,bM,bN,bO,bP,bQ,bR,bS,bT,bU,bV,bW,bX,bY,bZ,b_,b$,ca,cb,cc,cd,ce,cf,cg,ch,ci,cj,ck,cl,cm,cn,co,cp,cq,cr,cs,ct,cu,cv,cw,cx,cy,cz,cA,cB,cC,cD,cE,cF,cG,cH,cI,cJ,cK,cL,cM,cN,cO,cP,cQ,cR,cS,cT,cU,cV,cW,cX,cY,cZ,c_,c$,da,db,dc,dd,de,df,dg,dh,di,dj,dk,dl,dm){az.name=aA;az.code=N;az.symbol=x;az.title="United States dollar (USD) $";az.selected=w;return {layout:"default",data:[{},{pageTitle:l,pageContent:"\u003Cp\u003E\u003Cstrong\u003EEffective date:\u003C\u002Fstrong\u003E 3 June 2024\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003EAIRGSM PTE. LTD., doing business as Airalo (\u003Ca href=\"https:\u002F\u002Fwww.airalo.com\u002F\"\u003Ewww.AIRALO.com\u003C\u002Fa\u003E) (“Airalo,” “we,” “us,” or “our”), recognizes the importance of your privacy. This Privacy Policy describes how we collect, use, share and protect your personal information, also known as personal data. This Privacy Policy also tells you about your rights and choices with respect to your personal information, and how you can reach us to get answers to your questions.\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003EBy registering an account or otherwise using or visiting any Airalo website, application, product, software, tool, data feed, and\u002For service (collectively the “Service”), you understand and agree to the terms of this policy.\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003EThis Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information. Please read this Privacy Policy carefully.\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003ETable of contents:\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003E1. Applicability of this Privacy Policy\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003E2. How We Collect, Disclose, and Use Personal Information\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003E3. Information We Collect\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003E4. Data Retention\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003E5. How We Use Information\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003E6. How We Share Personal Information\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003E7. Your Rights\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003E8. Data Transfer & International Data Transfer\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003E9. Security\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003E10. Changes to This Policy\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003E11. Children\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003E12. Contact Information\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003E13. Additional Information for California Residents\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003E\u003Cstrong\u003E1. Applicability of this Privacy Policy\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003EThis Privacy Policy applies to users of Airalo’s services globally, including users of Airalo’s mobile applications, Partner Platform, websites, features, or other services, interactions (online and offline) with Airalo, employees, and job applicants (the “Services”).\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003EThis Privacy Policy describes how Airalo collects and uses data and applies to all Airalo users globally, unless they use a service covered by a separate privacy notice. This Privacy Policy specifically applies to:\u003C\u002Fp\u003E\r\n\r\n\u003Cul\u003E\r\n\t\u003Cli\u003E\u003Cstrong\u003EEnd Users:\u003C\u002Fstrong\u003E Individuals who use and interact directly with Services via their Airalo account for their personal use.\u003C\u002Fli\u003E\r\n\t\u003Cli\u003E\u003Cstrong\u003EBusiness Users: \u003C\u002Fstrong\u003EAiralo provides services to entities (“Business Users”) who directly and indirectly provide us with End Customer’s personal information in connection with those Business Users’ own business and activities.\u003C\u002Fli\u003E\r\n\t\u003Cli\u003E\u003Cstrong\u003EEnd Customers:\u003C\u002Fstrong\u003E Individuals who receive services ordered by other Airalo account owners, for example, when you do business with, or otherwise transact with a Business User.\u003C\u002Fli\u003E\r\n\t\u003Cli\u003E\u003Cstrong\u003EJob applicants:\u003C\u002Fstrong\u003E Individuals who submit a job application to Airalo.\u003C\u002Fli\u003E\r\n\u003C\u002Ful\u003E\r\n\r\n\u003Cp\u003E\u003Cbr \u002F\u003E\r\n\u003Cstrong\u003E2. How we collect, disclose, and use personal information\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003EWe collect information about you in a variety of ways depending on how you interact with us and our Services, including:\u003C\u002Fp\u003E\r\n\r\n\u003Cul\u003E\r\n\t\u003Cli\u003EDirectly from you when you provide it to us, such as when you register for an account, sign up to receive communications from us, place an order, make a purchase, or contact us by phone, email, or otherwise.\u003C\u002Fli\u003E\r\n\t\u003Cli\u003EAutomatically, using cookies, server logs, and other similar technologies when you interact with us through our Services and\u002For through emails, where permitted by law or where you consent.\u003C\u002Fli\u003E\r\n\t\u003Cli\u003EFrom other sources, including, for example, our affiliates, business partners, service providers, online social media networks, and other third parties, or from publicly available sources. For example, if you submit a job application, or become an employee, we may conduct a background check.\u003C\u002Fli\u003E\r\n\u003C\u002Ful\u003E\r\n\r\n\u003Cp\u003EAiralo classifies data and information systems in accordance with legal requirements, sensitivity, and business criticality in order to ensure that information is given the appropriate level of protection. The “data controller” is the entity which determines the purposes and means of the data processing taking place. The “data processor” is an entity acting on behalf, and under the instructions, of a controller in processing personal information.\u003C\u002Fp\u003E\r\n\r\n\u003Ch3\u003E \u003C\u002Fh3\u003E\r\n\r\n\u003Cp\u003E\u003Cstrong\u003EAiralo as a data controller\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003EAiralo assumes the role of data controller when it determines the purposes and means of processing personal data. As a data controller, Airalo is responsible for ensuring that personal data is processed in compliance with applicable data protection laws. Activities under Airalo's data controller capacity include:\u003C\u002Fp\u003E\r\n\r\n\u003Cul\u003E\r\n\t\u003Cli\u003E\u003Cstrong\u003EDirect Sign-ups:\u003C\u002Fstrong\u003E Airalo is the data controller when users sign up directly with the service. This applies to both:\r\n\r\n\t\u003Cul\u003E\r\n\t\t\u003Cli\u003EB2C Context: End users who register directly for Airalo's services.\u003C\u002Fli\u003E\r\n\t\t\u003Cli\u003EB2B Context: Business Users or End Customers who sign up directly with Airalo.\u003C\u002Fli\u003E\r\n\t\u003C\u002Ful\u003E\r\n\t\u003C\u002Fli\u003E\r\n\u003C\u002Ful\u003E\r\n\r\n\u003Cp\u003EKey activities:\u003C\u002Fp\u003E\r\n\r\n\u003Cul\u003E\r\n\t\u003Cli\u003E\u003Cstrong\u003EService Delivery: \u003C\u002Fstrong\u003EUsing data to provide Airalo's products and services.\u003C\u002Fli\u003E\r\n\t\u003Cli\u003E\u003Cstrong\u003EFraud Prevention:\u003C\u002Fstrong\u003E Monitoring and detecting fraudulent transactions and activities.\u003C\u002Fli\u003E\r\n\t\u003Cli\u003E\u003Cstrong\u003ELegal Compliance:\u003C\u002Fstrong\u003E Adhering to applicable financial, legal, and regulatory obligations.\u003C\u002Fli\u003E\r\n\t\u003Cli\u003E\u003Cstrong\u003EService Enhancement:\u003C\u002Fstrong\u003E Developing and improving products and services based on data analysis.\u003C\u002Fli\u003E\r\n\t\u003Cli\u003E\u003Cstrong\u003EJob Application Processing:\u003C\u002Fstrong\u003E Handling personal data from job applications.\u003C\u002Fli\u003E\r\n\u003C\u002Ful\u003E\r\n\r\n\u003Ch3\u003E \u003C\u002Fh3\u003E\r\n\r\n\u003Cp\u003E\u003Cstrong\u003EAiralo as a data processor\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003EIn scenarios where Airalo provides services on behalf of and as per the directions of a Business User, it functions as a data processor. This includes situations such as:\u003C\u002Fp\u003E\r\n\r\n\u003Cul\u003E\r\n\t\u003Cli\u003E\u003Cstrong\u003EB2B Context for End Customers: \u003C\u002Fstrong\u003EAiralo serves as a data processor for the data related to End Customers of Business Users in the B2B setup.\u003C\u002Fli\u003E\r\n\t\u003Cli\u003E\u003Cstrong\u003EService Execution for Business Users:\u003C\u002Fstrong\u003E Following instructions from Business Users, like creating accounts and distributing eSIMs to End Customers.\u003C\u002Fli\u003E\r\n\u003C\u002Ful\u003E\r\n\r\n\u003Cp\u003EWhen acting in the capacity of a data processor, we advise users to consult the privacy policy of the respective data controller (the Business User) for information on how their data is handled and protected. Airalo adheres strictly to the instructions provided by the data controller and commits to ensuring the confidentiality and security of the processed data in accordance with applicable data protection laws and contractual obligations.\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003E\u003Cstrong\u003E3. Information we collect\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003EThe following provides examples of the type of information that we collect in a variety of contexts and how we use that information.\u003C\u002Fp\u003E\r\n\r\n\u003Ctable align=\"center\" border=\"1\" cellpadding=\"15\" cellspacing=\"1\"\u003E\r\n\t\u003Cthead\u003E\r\n\t\t\u003Ctr\u003E\r\n\t\t\t\u003Cth scope=\"col\"\u003EContext\u003C\u002Fth\u003E\r\n\t\t\t\u003Cth scope=\"col\"\u003ETypes of Data\u003C\u002Fth\u003E\r\n\t\t\t\u003Cth scope=\"col\"\u003EPrimary Purpose for Collection and Use of Data\u003C\u002Fth\u003E\r\n\t\t\u003C\u002Ftr\u003E\r\n\t\u003C\u002Fthead\u003E\r\n\t\u003Ctbody\u003E\r\n\t\t\u003Ctr\u003E\r\n\t\t\t\u003Cth scope=\"row\"\u003EAccount Registration\u003C\u002Fth\u003E\r\n\t\t\t\u003Ctd\u003EWe collect your name and contact information, including email, when you create an account. We also collect information relating to the actions that you perform while logged into your account.\u003C\u002Ftd\u003E\r\n\t\t\t\u003Ctd\u003EWe have a legitimate interest in providing account related functionalities to our users. Accounts can be used for easy checkout and to save your preferences and transaction history. We may also process this information to fulfill our contract with you.\u003C\u002Ftd\u003E\r\n\t\t\u003C\u002Ftr\u003E\r\n\t\t\u003Ctr\u003E\r\n\t\t\t\u003Cth scope=\"row\"\u003EBiometric information\u003C\u002Fth\u003E\r\n\t\t\t\u003Ctd\u003EBiometric identifiers from photo IDs and selfies.\u003C\u002Ftd\u003E\r\n\t\t\t\u003Ctd\u003EWe process biometric information with your explicit consent in order to confirm your identity through the eKYC process where required by law.\u003C\u002Ftd\u003E\r\n\t\t\u003C\u002Ftr\u003E\r\n\t\t\u003Ctr\u003E\r\n\t\t\t\u003Cth scope=\"row\"\u003EBusiness Users\u003C\u002Fth\u003E\r\n\t\t\t\u003Ctd\u003EWe collect the name, and contact information, including email, phone number, and physical address, of employees of our Business Users with whom we may interact.\u003C\u002Ftd\u003E\r\n\t\t\t\u003Ctd\u003EWe have a legitimate interest in contacting our clients and communicating with them concerning normal business administration such as projects, services, and billing.\u003C\u002Ftd\u003E\r\n\t\t\u003C\u002Ftr\u003E\r\n\t\t\u003Ctr\u003E\r\n\t\t\t\u003Cth scope=\"row\"\u003ENecessary Online Tracking Technologies\u003C\u002Fth\u003E\r\n\t\t\t\u003Ctd\u003E\r\n\t\t\t\u003Cp\u003EWe use cookies and clear GIFs. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a website is viewed. Clear GIFs refer to pixels that are loaded by your browser when you access a website.\u003C\u002Fp\u003E\r\n\r\n\t\t\t\u003Cp\u003EThese tracking technologies may collect information about your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the internet is used), domain name, click-activity, referring website, and\u002For a date\u002Ftime stamp for visitors.\u003C\u002Fp\u003E\r\n\t\t\t\u003C\u002Ftd\u003E\r\n\t\t\t\u003Ctd\u003EWe have a legitimate interest in making our website operate efficiently.\u003C\u002Ftd\u003E\r\n\t\t\u003C\u002Ftr\u003E\r\n\t\t\u003Ctr\u003E\r\n\t\t\t\u003Cth scope=\"row\"\u003ENon-Essential Tracking Technologies\u003C\u002Fth\u003E\r\n\t\t\t\u003Ctd\u003EWe may place tracking technologies on our website (e.g., cookies or pixels) that collect analytics, record how you interact with our website, or allow us to participate in behavior-based advertising. These technologies may collect information about your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the internet is used), domain name, click-activity, referring website, and\u002For a date\u002Ftime stamp for visitors. We or a third party might also collect information over time and across different websites in order to serve advertisements on our website or other websites.\u003C\u002Ftd\u003E\r\n\t\t\t\u003Ctd\u003EWhere required by law, we base the use of third-party cookies upon consent.\u003C\u002Ftd\u003E\r\n\t\t\u003C\u002Ftr\u003E\r\n\t\t\u003Ctr\u003E\r\n\t\t\t\u003Cth scope=\"row\"\u003EDemographic Information\u003C\u002Fth\u003E\r\n\t\t\t\u003Ctd\u003EWe collect personal information, such as your age or location.\u003C\u002Ftd\u003E\r\n\t\t\t\u003Ctd\u003EWe have a legitimate interest in understanding our users and providing tailored services.\u003C\u002Ftd\u003E\r\n\t\t\u003C\u002Ftr\u003E\r\n\t\t\u003Ctr\u003E\r\n\t\t\t\u003Cth scope=\"row\"\u003EJob Applicants\u003C\u002Fth\u003E\r\n\t\t\t\u003Ctd\u003EIf you apply for a job posting, or become an employee, we collect information necessary to process your application or to retain you as an employee, including your contact information, education, and job history.\u003C\u002Ftd\u003E\r\n\t\t\t\u003Ctd\u003EWe have a legitimate interest in evaluating individuals for a potential position in our workforce. In some contexts, we are also required by law to collect information about employees or applicants. We also have a legitimate interest in using your information to have efficient staffing and workforce operations.\u003C\u002Ftd\u003E\r\n\t\t\u003C\u002Ftr\u003E\r\n\t\t\u003Ctr\u003E\r\n\t\t\t\u003Cth scope=\"row\"\u003EFeedback\u002FSupport\u003C\u002Fth\u003E\r\n\t\t\t\u003Ctd\u003EIf you provide us feedback or contact us for support, we will collect your name and email address, as well as any other content that you send to us, in order to reply.\u003C\u002Ftd\u003E\r\n\t\t\t\u003Ctd\u003EWe have a legitimate interest in receiving, and acting upon, your feedback or issues.\u003C\u002Ftd\u003E\r\n\t\t\u003C\u002Ftr\u003E\r\n\t\t\u003Ctr\u003E\r\n\t\t\t\u003Cth scope=\"row\"\u003EMobile Devices\u003C\u002Fth\u003E\r\n\t\t\t\u003Ctd\u003EWe collect information from your mobile device such as unique identifying information broadcast from your device when visiting our website.\u003C\u002Ftd\u003E\r\n\t\t\t\u003Ctd\u003EWe have a legitimate interest in identifying unique visitors and monitoring visits to our website.\u003C\u002Ftd\u003E\r\n\t\t\u003C\u002Ftr\u003E\r\n\t\t\u003Ctr\u003E\r\n\t\t\t\u003Cth scope=\"row\"\u003EOrder Placement\u003C\u002Fth\u003E\r\n\t\t\t\u003Ctd\u003EWe collect your name, billing address, shipping address, email address, phone number, and payment card number when you place an order.\u003C\u002Ftd\u003E\r\n\t\t\t\u003Ctd\u003EWe use your information to perform our contract to provide you with our Services.\u003C\u002Ftd\u003E\r\n\t\t\u003C\u002Ftr\u003E\r\n\t\t\u003Ctr\u003E\r\n\t\t\t\u003Cth scope=\"row\"\u003EPartner Promotion\u003C\u002Fth\u003E\r\n\t\t\t\u003Ctd\u003EWe collect information that you provide as part of a co-branded promotion with another company.\u003C\u002Ftd\u003E\r\n\t\t\t\u003Ctd\u003EWe have a legitimate interest in fulfilling our promotions.\u003C\u002Ftd\u003E\r\n\t\t\u003C\u002Ftr\u003E\r\n\t\t\u003Ctr\u003E\r\n\t\t\t\u003Cth scope=\"row\"\u003ESurveys\u003C\u002Fth\u003E\r\n\t\t\t\u003Ctd\u003EWhen you participate in a survey, we collect information that you provide through the survey. If the survey is provided by a third party service provider, the third party’s privacy policy applies to the collection, use, and disclosure of your information.\u003C\u002Ftd\u003E\r\n\t\t\t\u003Ctd\u003EWe have a legitimate interest in understanding your opinions and collecting information relevant to our organization.\u003C\u002Ftd\u003E\r\n\t\t\u003C\u002Ftr\u003E\r\n\t\u003C\u002Ftbody\u003E\r\n\u003C\u002Ftable\u003E\r\n\r\n\u003Cp\u003E \u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003E\u003Cstrong\u003E4. Data retention\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003EWe retain your personal information for only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements, unless a longer retention period is required or permitted by law. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of the information, the purposes for which we obtained the information and whether we can achieve those purposes through other means, as well as applicable legal requirements.\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003E\u003Cstrong\u003E5. How we use personal information\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003EIn addition to the purposes and uses described above, we use information in the following ways:\u003C\u002Fp\u003E\r\n\r\n\u003Cul\u003E\r\n\t\u003Cli\u003ETo identify you when you visit our websites.\u003C\u002Fli\u003E\r\n\t\u003Cli\u003ETo provide products and services or to process returns.\u003C\u002Fli\u003E\r\n\t\u003Cli\u003ETo improve our services and product offerings.\u003C\u002Fli\u003E\r\n\t\u003Cli\u003ETo streamline the checkout process.\u003C\u002Fli\u003E\r\n\t\u003Cli\u003ETo conduct analytics.\u003C\u002Fli\u003E\r\n\t\u003Cli\u003ETo communicate with you, such as to respond to and\u002For follow-up on your requests, inquiries, issues, or feedback.\u003C\u002Fli\u003E\r\n\t\u003Cli\u003ETo send marketing and promotional materials including information relating to our products, services, sales, or promotions, or those of our business partners.\u003C\u002Fli\u003E\r\n\t\u003Cli\u003ETo detect and protect against malicious, deceptive, fraudulent, or illegal activity, including violation of our policies and terms and conditions, security incidents, and harm to the rights, property, or safety of our company and our users, employees, or others.\u003C\u002Fli\u003E\r\n\t\u003Cli\u003ETo debug, identify and repair errors that impair existing intended functionality of our website and services.\u003C\u002Fli\u003E\r\n\t\u003Cli\u003ETo comply with our legal or regulatory obligations, to establish or exercise our rights, and to defend against legal claims.\u003C\u002Fli\u003E\r\n\t\u003Cli\u003EFor internal administrative purposes, as well as to manage our relationships.\u003C\u002Fli\u003E\r\n\t\u003Cli\u003EFor such other purposes as you may consent to (from time to time).\u003C\u002Fli\u003E\r\n\u003C\u002Ful\u003E\r\n\r\n\u003Cp\u003EAlthough the sections above describe our primary purpose in collecting your information, in many situations we have more than one purpose. For example, if you complete an online purchase, we may collect your information to perform our contract with you, but we also collect your information as we have a legitimate interest in maintaining your information after your transaction is complete so that we can quickly and easily respond to any questions about your order. As a result, our collection and processing of your information is based in different contexts upon your consent, our need to perform a contract, our obligations under law, and\u002For our legitimate interest in conducting our business.\u003C\u002Fp\u003E\r\n\r\n\u003Ch2\u003E \u003C\u002Fh2\u003E\r\n\r\n\u003Cp\u003E\u003Cstrong\u003E6. How we share personal information\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003EIn addition to the specific situations discussed elsewhere in this Privacy Policy, we may disclose personal information in the following situations:\u003C\u002Fp\u003E\r\n\r\n\u003Cul\u003E\r\n\t\u003Cli\u003E\u003Cstrong\u003EAffiliates and Acquisitions:\u003C\u002Fstrong\u003E We may share information with our corporate affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control). If another company acquires, or plans to acquire, our company, business, or our assets, we will also share information with that company, including at the negotiation stage.\u003C\u002Fli\u003E\r\n\t\u003Cli\u003E\u003Cstrong\u003EOther Disclosures without your consent:\u003C\u002Fstrong\u003E We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also share your information to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, or to comply with your request for the shipment of products to or the provision of services by a third-party intermediary.\u003C\u002Fli\u003E\r\n\t\u003Cli\u003E\u003Cstrong\u003EPartner promotion:\u003C\u002Fstrong\u003E We may offer promotions with third party partners. If you decide to enter a promotion that is sponsored by a third party partner the information that you provide will be shared with us and with them. Their use of your information is not governed by this privacy policy.\u003C\u002Fli\u003E\r\n\t\u003Cli\u003E\u003Cstrong\u003EService providers:\u003C\u002Fstrong\u003E We may share your information with service providers. Among other things, service providers help us to administer our website and provide services for the effective functioning of our business, provide technical support, process payments, and assist in the fulfillment of orders.\u003C\u002Fli\u003E\r\n\t\u003Cli\u003E\u003Cstrong\u003EOther disclosures with your consent:\u003C\u002Fstrong\u003E We may disclose your information to other third parties when we have your consent or direction to do so.\u003C\u002Fli\u003E\r\n\u003C\u002Ful\u003E\r\n\r\n\u003Cp\u003E\u003Cbr \u002F\u003E\r\n\u003Cstrong\u003E7. Your rights\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003EDepending on your location and subject to applicable law, you may have the following rights:\u003C\u002Fp\u003E\r\n\r\n\u003Cul\u003E\r\n\t\u003Cli\u003E\u003Cstrong\u003EAccess your data:\u003C\u002Fstrong\u003E The right to request that we disclose to you the personal information we collect, use, or disclose about you, and information about our data practices. In certain limited circumstances, you may also request to receive access to your personal information in a portable, machine-readable format.\u003C\u002Fli\u003E\r\n\t\u003Cli\u003E\u003Cstrong\u003EVerify and seek rectification:\u003C\u002Fstrong\u003E The right to request that we correct inaccurate personal information that we maintain about you. We rely on you to update and correct your personal information. Our website allows you to modify or delete your account profile. If our website does not permit you to update or correct certain information, you can contact us at the address described below in order to request that your information be modified. Note that we may keep historical information in our backup files as permitted by law.\u003C\u002Fli\u003E\r\n\t\u003Cli\u003E\u003Cstrong\u003EHave your personal information deleted or otherwise removed: \u003C\u002Fstrong\u003EThe right to request that we delete personal information that we have collected about you.\u003C\u002Fli\u003E\r\n\t\u003Cli\u003E\u003Cstrong\u003EWithdraw your consent at any time: \u003C\u002Fstrong\u003EThe right to withdraw consent where you have previously given consent to the processing of your personal information.\u003C\u002Fli\u003E\r\n\t\u003Cli\u003E\u003Cstrong\u003EObject to processing of your personal information:\u003C\u002Fstrong\u003E The right to object to the processing of your personal information if the processing is carried out on a legal basis other than consent.\u003C\u002Fli\u003E\r\n\t\u003Cli\u003E\u003Cstrong\u003EOnline tracking:\u003C\u002Fstrong\u003E We do not currently recognize the “Do Not Track” signal.\u003C\u002Fli\u003E\r\n\u003C\u002Ful\u003E\r\n\r\n\u003Cp\u003EPlease note, not all of the rights described above are absolute, and they do not apply in all circumstances. In some cases, we may limit or deny your request because the law permits or requires us to do so, or if we are unable to adequately verify your identity. We will not discriminate against individuals who exercise their privacy rights under applicable law.\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003EPlease read this section to find out more about specific rights. To submit a request to exercise any of the rights described above, or to appeal a determination we made related to a data subject rights request, please reach out to us using the contact information below, or via our \u003Ca href=\"https:\u002F\u002Fwww.airalo.com\u002Fmore-info\u002Fcontact\"\u003EContact Us\u003C\u002Fa\u003E page.\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003ENote that, as required by law, we will require you to prove your identity. Depending on your request, we will ask for information such as your name, the last item you purchased from us, or the date of your last purchase from us. We may also ask you to provide a signed declaration confirming your identity. Following a request, we will use reasonable efforts to supply, correct or delete personal information about you in our files.\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003EIn some circumstances, you may designate an authorized agent to submit requests to exercise certain privacy rights on your behalf. If you are an authorized agent submitting a request on behalf of an individual, you must attach a copy of a signed document indicating that you are able to act on another person’s behalf.\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003E\u003Cstrong\u003EHow do I unsubscribe from marketing emails?\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003EYou may opt-out from marketing-related emails by using the unsubscribe function from within your \u003Ca href=\"https:\u002F\u002Fwww.airalo.com\u002Fprofile\u002Fsettings\"\u003EProfile Settings\u003C\u002Fa\u003E. To manage your preferences log into your \u003Ca href=\"https:\u002F\u002Fwww.airalo.com\u002Fauth\u002Flogin\"\u003Eaccount\u003C\u002Fa\u003E, then navigate to your Profile settings. Turn “I'd like to receive promotional emails.” on or off to save the changes. Your email address will be opted out of email marketing communications as soon as possible.\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003EIf you have any questions about how to opt-out of Airalo marketing communications, please feel free to contact us at support@airalo.com.\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003E\u003Cstrong\u003EHow do I delete my account?\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003EYou may delete your account by using the “Delete Account” function from within your \u003Ca href=\"https:\u002F\u002Fwww.airalo.com\u002Fprofile\u002Fsettings\"\u003EProfile Settings\u003C\u002Fa\u003E. Please log into your \u003Ca href=\"https:\u002F\u002Fwww.airalo.com\u002Fauth\u002Flogin\"\u003Eaccount\u003C\u002Fa\u003E, then navigate to your Profile settings. Click the “Delete Account” button and confirm your intention. We will process the request without delay or within one month of receipt of the request should there be special requirements attached.\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003EPlease note that in any case, we may need to verify your identity and your relationship with us before we can proceed with your request.\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003E\u003Cstrong\u003EWhen does Airalo continue to process data after it has received a deletion request or objection to the processing?\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003EIn certain circumstances, Airalo may be required by law to retain and process your Personal Data even after a deletion request or objection to the processing. For instance, Airalo is required to retain certain personal information to satisfy legal obligations under Know Your Customer (KYC) and Payment transactions details.\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003E\u003Cstrong\u003E9. Data transfer & International data transfer\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003EThe Service is owned by Airalo and may be accessed in Europe and abroad. As a result, your information may be processed in a foreign country where privacy laws may be less stringent than the laws in your country. Nonetheless, where possible, we take steps to treat personal information using the same privacy principles that apply pursuant to the law of the country in which we first received your information. By submitting your personal information to us you agree to the transfer, storage, and processing of your information in a country other than your country of residence including, but not necessarily limited to, the United States. If you would like more information concerning our attempts to apply the privacy principles applicable in one jurisdiction to data when it goes to another jurisdiction you can contact us using the contact information below.\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003E\u003Cstrong\u003E9. Security\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003EWe follow generally accepted industry standards to help protect your personal information. No method of transmission over the internet, mobile technology, or method of electronic storage, is completely secure. Therefore, while we endeavor to maintain physical, electronic, and procedural safeguards to protect the confidentiality of the information that we collect online, we cannot guarantee its absolute security.\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003EAiralo’s users remain responsible for keeping their password and credentials secure. If you have reasons to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us at support@airalo.com.\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003E\u003Cstrong\u003E10. Changes to this policy\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003EWe reserve the right to change the terms of this Privacy Policy at any time. If there are material changes to this statement or in how we will use your personal information, we will notify you by prominently posting a notice of such changes here or on our home page, or by sending you an email. We encourage you to review this policy whenever you visit one of our websites or applications. Our privacy policy includes an “effective” and “last updated” date. The effective date refers to the date that the current version took effect. The last updated date refers to the date that the current version was last substantively modified.\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003E\u003Cstrong\u003E11. Children\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003EOur Services are not intended for children under the age of 13 and we do not knowingly collect personal information from unemancipated minors under age 16, without parental consent. Children under the age of 13 should not provide their personal information to us.\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003E\u003Cstrong\u003E12. Contact information\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003EIf you have any questions, comments, appeals, or complaints concerning our privacy practices, or if you need to access this Privacy Policy in an alternative format due to having a disability, please contact us at the appropriate address below. We will attempt to respond to your requests and to provide you with additional privacy-related information.\u003C\u002Fp\u003E\r\n\r\n\u003Cul\u003E\r\n\t\u003Cli\u003Esupport@airalo.com\u003C\u002Fli\u003E\r\n\t\u003Cli\u003EUS toll-free phone number: +1 (888) 870-2848\u003C\u002Fli\u003E\r\n\u003C\u002Ful\u003E\r\n\r\n\u003Cp\u003EIf you are not satisfied with our response, and are in the European Union or United Kingdom, you may have a right to lodge a complaint with your local supervisory authority.\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003E\u003Cstrong\u003E13. Additional information for California residents\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003ECalifornia law requires us to disclose the following additional information related to our privacy practices. If you are a California resident, the following privacy disclosures apply to you in addition to the rest of the Privacy Policy.\u003C\u002Fp\u003E\r\n\r\n\u003Cul\u003E\r\n\t\u003Cli\u003E\u003Cstrong\u003ECalifornia Shine the Light: \u003C\u002Fstrong\u003EIf you would like more information concerning the categories of personal information (if any) we share with third parties or affiliates for those parties to use for direct marketing, please submit a written request to us using the information in the Contact Information section above.\u003C\u002Fli\u003E\r\n\t\u003Cli\u003E\u003Cstrong\u003ENotice of Collection:\u003C\u002Fstrong\u003E The table below describes the categories of personal information we collect, disclose for a business purpose, “sell” and\u002For “share” (as those terms are defined by California law). Please note, in addition to the recipients identified below, we may disclose any of the categories of personal information we collect with government entities, as may be needed to comply with law or prevent illegal activity. We do not “sell” your personal information for money. As discussed elsewhere in the Privacy Policy, we use cookies and similar tracking technologies for purposes of targeted advertising. For more information, please see the Cookies and Other Technologies section of the Privacy Policy. For details regarding how we use personal information, please see the \u003Cstrong\u003EInformation we collect\u003C\u002Fstrong\u003E section of the Privacy Policy.\u003C\u002Fli\u003E\r\n\u003C\u002Ful\u003E\r\n\r\n\u003Cp\u003E \u003C\u002Fp\u003E\r\n\r\n\u003Ctable align=\"center\" border=\"1\" cellpadding=\"15\" cellspacing=\"1\"\u003E\r\n\t\u003Cthead\u003E\r\n\t\t\u003Ctr\u003E\r\n\t\t\t\u003Cth scope=\"col\"\u003ECategory of Personal Information\u003C\u002Fth\u003E\r\n\t\t\t\u003Cth scope=\"col\"\u003ECategory of Recipients\u003C\u002Fth\u003E\r\n\t\t\t\u003Cth scope=\"col\"\u003E \u003C\u002Fth\u003E\r\n\t\t\u003C\u002Ftr\u003E\r\n\t\u003C\u002Fthead\u003E\r\n\t\u003Ctbody\u003E\r\n\t\t\u003Ctr\u003E\r\n\t\t\t\u003Cth scope=\"row\"\u003E \u003C\u002Fth\u003E\r\n\t\t\t\u003Ctd\u003EDisclosures for a Business Purpose\u003C\u002Ftd\u003E\r\n\t\t\t\u003Ctd\u003ESharing for Cross-Context Behavioral Advertising\u003C\u002Ftd\u003E\r\n\t\t\u003C\u002Ftr\u003E\r\n\t\t\u003Ctr\u003E\r\n\t\t\t\u003Cth scope=\"row\"\u003EIdentifiers – this may include real name, alias, postal address, unique personal identifier, online identifier, email address, account name, or other similar identifiers.\u003C\u002Fth\u003E\r\n\t\t\t\u003Ctd\u003E\r\n\t\t\t\u003Cp\u003EAffiliates or subsidiaries\u003C\u002Fp\u003E\r\n\r\n\t\t\t\u003Cp\u003EBusiness partners\u003C\u002Fp\u003E\r\n\r\n\t\t\t\u003Cp\u003EData analytics providers\u003C\u002Fp\u003E\r\n\r\n\t\t\t\u003Cp\u003EInternet service providers\u003C\u002Fp\u003E\r\n\r\n\t\t\t\u003Cp\u003EJoint marketing partners \u003C\u002Fp\u003E\r\n\r\n\t\t\t\u003Cp\u003EOperating systems and platforms\u003C\u002Fp\u003E\r\n\r\n\t\t\t\u003Cp\u003EOther Service Providers\u003C\u002Fp\u003E\r\n\r\n\t\t\t\u003Cp\u003EPayment processors and financial institutions \u003C\u002Fp\u003E\r\n\r\n\t\t\t\u003Cp\u003EProfessional services organizations, this may include auditors and law firms\u003C\u002Fp\u003E\r\n\r\n\t\t\t\u003Cp\u003ESocial networks\u003C\u002Fp\u003E\r\n\t\t\t\u003C\u002Ftd\u003E\r\n\t\t\t\u003Ctd\u003EAdvertising networks\u003C\u002Ftd\u003E\r\n\t\t\u003C\u002Ftr\u003E\r\n\t\t\u003Ctr\u003E\r\n\t\t\t\u003Cth scope=\"row\"\u003EGovernment Issued Identification – this may include social security number, driver’s license number, or state issued identification number, passport number.\u003C\u002Fth\u003E\r\n\t\t\t\u003Ctd\u003E\r\n\t\t\t\u003Cp\u003ENetwork operators (where eKYC is required)\u003C\u002Fp\u003E\r\n\r\n\t\t\t\u003Cp\u003EProfessional services organizations, this may include auditors and law firms\u003C\u002Fp\u003E\r\n\t\t\t\u003C\u002Ftd\u003E\r\n\t\t\t\u003Ctd\u003E \u003C\u002Ftd\u003E\r\n\t\t\u003C\u002Ftr\u003E\r\n\t\t\u003Ctr\u003E\r\n\t\t\t\u003Cth scope=\"row\"\u003EFinancial Information – this may include bank account number, credit card number, debit card number, and other financial information.\u003C\u002Fth\u003E\r\n\t\t\t\u003Ctd\u003E\r\n\t\t\t\u003Cp\u003EOperating systems and platforms\u003C\u002Fp\u003E\r\n\r\n\t\t\t\u003Cp\u003EPayment processors and financial institutions \u003C\u002Fp\u003E\r\n\r\n\t\t\t\u003Cp\u003EProfessional services organizations, this may include auditors and law firms\u003C\u002Fp\u003E\r\n\t\t\t\u003C\u002Ftd\u003E\r\n\t\t\t\u003Ctd\u003E \u003C\u002Ftd\u003E\r\n\t\t\u003C\u002Ftr\u003E\r\n\t\t\u003Ctr\u003E\r\n\t\t\t\u003Cth scope=\"row\"\u003ECharacteristics of protected classifications – this may include age, sex, race, ethnicity, physical, or mental handicap, etc.\u003C\u002Fth\u003E\r\n\t\t\t\u003Ctd\u003E\r\n\t\t\t\u003Cp\u003ENetwork operators (where eKYC is required)\u003C\u002Fp\u003E\r\n\r\n\t\t\t\u003Cp\u003EProfessional services organizations, this may include auditors and law firms\u003C\u002Fp\u003E\r\n\t\t\t\u003C\u002Ftd\u003E\r\n\t\t\t\u003Ctd\u003E \u003C\u002Ftd\u003E\r\n\t\t\u003C\u002Ftr\u003E\r\n\t\t\u003Ctr\u003E\r\n\t\t\t\u003Cth scope=\"row\"\u003ECommercial information – this may include information about products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.\u003C\u002Fth\u003E\r\n\t\t\t\u003Ctd\u003E\r\n\t\t\t\u003Cp\u003EAffiliates or subsidiaries\u003C\u002Fp\u003E\r\n\r\n\t\t\t\u003Cp\u003EBusiness partners\u003C\u002Fp\u003E\r\n\r\n\t\t\t\u003Cp\u003EData analytics providers\u003C\u002Fp\u003E\r\n\r\n\t\t\t\u003Cp\u003EInternet service providers\u003C\u002Fp\u003E\r\n\r\n\t\t\t\u003Cp\u003EJoint marketing partners \u003C\u002Fp\u003E\r\n\r\n\t\t\t\u003Cp\u003EOperating systems and platforms\u003C\u002Fp\u003E\r\n\r\n\t\t\t\u003Cp\u003EOther Service Providers\u003C\u002Fp\u003E\r\n\r\n\t\t\t\u003Cp\u003EPayment processors and financial institutions \u003C\u002Fp\u003E\r\n\r\n\t\t\t\u003Cp\u003EProfessional services organizations, this may include auditors and law firms•\u003C\u002Fp\u003E\r\n\r\n\t\t\t\u003Cp\u003ESocial networks\u003C\u002Fp\u003E\r\n\t\t\t\u003C\u002Ftd\u003E\r\n\t\t\t\u003Ctd\u003E \u003C\u002Ftd\u003E\r\n\t\t\u003C\u002Ftr\u003E\r\n\t\t\u003Ctr\u003E\r\n\t\t\t\u003Cth scope=\"row\"\u003EInternet or other electronic network activity information – this may include browsing history, search history, and information regarding an individual’s interaction with an internet website, application, or advertisement.\u003C\u002Fth\u003E\r\n\t\t\t\u003Ctd\u003EData analytics providers\u003C\u002Ftd\u003E\r\n\t\t\t\u003Ctd\u003EAdvertising networks\u003C\u002Ftd\u003E\r\n\t\t\u003C\u002Ftr\u003E\r\n\t\t\u003Ctr\u003E\r\n\t\t\t\u003Cth scope=\"row\"\u003EProfessional or employment-related information\u003C\u002Fth\u003E\r\n\t\t\t\u003Ctd\u003E\r\n\t\t\t\u003Cp\u003EAffiliates or subsidiaries\u003C\u002Fp\u003E\r\n\r\n\t\t\t\u003Cp\u003EBusiness partners\u003C\u002Fp\u003E\r\n\r\n\t\t\t\u003Cp\u003EOperating systems and platforms\u003C\u002Fp\u003E\r\n\r\n\t\t\t\u003Cp\u003EOther Service Providers\u003C\u002Fp\u003E\r\n\r\n\t\t\t\u003Cp\u003EProfessional services organizations, this may include auditors and law firms\u003C\u002Fp\u003E\r\n\t\t\t\u003C\u002Ftd\u003E\r\n\t\t\t\u003Ctd\u003E \u003C\u002Ftd\u003E\r\n\t\t\u003C\u002Ftr\u003E\r\n\t\t\u003Ctr\u003E\r\n\t\t\t\u003Cth scope=\"row\"\u003ENon-public education information (as defined in the Family Educational Rights and Privacy Act)\u003C\u002Fth\u003E\r\n\t\t\t\u003Ctd\u003E\r\n\t\t\t\u003Cp\u003EAffiliates or subsidiaries\u003C\u002Fp\u003E\r\n\r\n\t\t\t\u003Cp\u003EBusiness partners\u003C\u002Fp\u003E\r\n\r\n\t\t\t\u003Cp\u003EOperating systems and platforms\u003C\u002Fp\u003E\r\n\r\n\t\t\t\u003Cp\u003EOther Service Providers\u003C\u002Fp\u003E\r\n\r\n\t\t\t\u003Cp\u003EProfessional services organizations, this may include auditors and law firms\u003C\u002Fp\u003E\r\n\t\t\t\u003C\u002Ftd\u003E\r\n\t\t\t\u003Ctd\u003E \u003C\u002Ftd\u003E\r\n\t\t\u003C\u002Ftr\u003E\r\n\t\t\u003Ctr\u003E\r\n\t\t\t\u003Cth scope=\"row\"\u003EAdditional categories of personal information described in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) – this may include signature, physical characteristics, or description, insurance policy number.\u003C\u002Fth\u003E\r\n\t\t\t\u003Ctd\u003E\r\n\t\t\t\u003Cp\u003ENetwork operators (where eKYC is required)\u003C\u002Fp\u003E\r\n\r\n\t\t\t\u003Cp\u003EProfessional services organizations, this may include auditors and law firms\u003C\u002Fp\u003E\r\n\t\t\t\u003C\u002Ftd\u003E\r\n\t\t\t\u003Ctd\u003E \u003C\u002Ftd\u003E\r\n\t\t\u003C\u002Ftr\u003E\r\n\t\u003C\u002Ftbody\u003E\r\n\u003C\u002Ftable\u003E\r\n\r\n\u003Cp\u003E \u003C\u002Fp\u003E\r\n\r\n\u003Cul\u003E\r\n\t\u003Cli\u003E\u003Cstrong\u003ECalifornia Sensitive Information Disclosure.\u003C\u002Fstrong\u003E We collect the following categories of sensitive personal information (as defined under California law): biometric information, geolocation, social security number or other government issued ID information, account log-in, payment information. This information is collected in order to process transactions, comply with laws, manage our business, or provide you with services. Note that we do not use such information for any purposes that are not identified within the California Privacy Rights Act Section 1798.121.\u003C\u002Fli\u003E\r\n\u003C\u002Ful\u003E\r\n\r\n\u003Chr \u002F\u003E\r\n\u003Cp\u003E\u003Cstrong\u003E2024 AIRGSM PTE. LTD.\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\r\n\r\n\u003Cp\u003E\u003Cstrong\u003EAll rights reserved\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E"}],fetch:{},error:a,state:{app_theme_mode:"Light",auth_dialogs_email:c,auth:{strategy:"local"},banner_view:e,campaign_promotion:a,crKey:v,current_breadcrumb_text:c,footer_countries_links:[{id:235,slug:"united-states",title:"United States",image:{width:f,height:g,url:"https:\u002F\u002Fcdn.airalo.com\u002Fimages\u002F600de234-ec12-4e1f-b793-c70860e4545a.png"},seo:{title:a,keywords:a,description:a},package_count:aq},{id:70,slug:"spain",title:"Spain",image:{width:f,height:g,url:"https:\u002F\u002Fcdn.airalo.com\u002Fimages\u002Fc9c87a09-69f5-4c5c-8d20-633539ab5aca.png"},seo:{title:a,keywords:a,description:a},package_count:h},{id:8,slug:"united-arab-emirates",title:"United Arab 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Please follow these steps:","components.android.installation.guide.install-option-2-img-1":"\u002Fassets\u002Fimages\u002Finstallation\u002Fandroid\u002Foption_2_img_1.png","components.android.installation.guide.install-option-2-img-2":"\u002Fassets\u002Fimages\u002Finstallation\u002Fandroid\u002Foption_2_img_2.png","components.android.installation.guide.install-option-2-step-1":"Go to My eSIMs to find your Manual Installation details via the app or the website","components.android.installation.guide.install-option-2-step-10":"Confirmation Code(if available)","components.android.installation.guide.install-option-2-step-11":"Turn on your eSIM under Mobile Network","components.android.installation.guide.install-option-2-step-12":"Enable Mobile data","components.android.installation.guide.install-option-2-step-13":aF,"components.android.installation.guide.install-option-2-step-14":aG,"components.android.installation.guide.install-option-2-step-2":aH,"components.android.installation.guide.install-option-2-step-3":aI,"components.android.installation.guide.install-option-2-step-5":aJ,"components.android.installation.guide.install-option-2-step-6":aK,"components.android.installation.guide.install-option-2-step-7":"Tab Enter Code Manually. 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You can purchase this eSIM once your documents are verified.","components.ekyc.warning.rejected":aO,"components.esim.earn.powered-by":"POWERED BY","components.esim.earn.title":"Congrats, an eSIM has been credited to your account!","components.esim.earn.view-esim-button":"View eSIM details","components.esim.route-installation":"INSTALLATION INSTRUCTIONS","components.esims.view-all":"SHOW 200+ COUNTRIES","components.esims.view-popular":"SHOW POPULAR COUNTRIES","components.footer.about":m,"components.footer.account-information":y,"components.footer.airmoney-voucher":z,"components.footer.blog":aP,"components.footer.contact-us":k,"components.footer.copyright":"©2024 AIRALO","components.footer.follow":"FOLLOW US:","components.footer.global-esims":aQ,"components.footer.help-center":R,"components.footer.identity-authentication":n,"components.footer.local-esims":aR,"components.footer.more-info":S,"components.footer.my-esims":T,"components.footer.partners":o,"components.footer.privacy":"PRIVACY & COOKIE POLICY","components.footer.profile":O,"components.footer.refer-earn":B,"components.footer.regional-esims":aS,"components.footer.saved-cards":p,"components.footer.short-info":aT,"components.footer.store":aU,"components.footer.store-my-esims":"Store & My eSIMs","components.footer.terms":"TERMS & CONDITIONS","components.hero.rating.review":"From {count} Reviews","components.how.airalo.works.step-first-title":"Download the app","components.how.airalo.works.step-fourth-title":"Activate your eSIM","components.how.airalo.works.step-second-title":"Choose your destination and package","components.how.airalo.works.step-third-title":"Install your eSIM","components.how.airalo.works.title":"How Airalo Works","components.installation.guide.activate-heading":"When you arrive: \u003Cspan class=\\\"font-weight-normal\\\"\"\u003ETurn on your eSIM and enable data roaming\u003C\u002Fspan\u003E\"","components.installation.guide.activate-step-1-content-1":"\u003Cp\u003EGo to Settings \u003E Mobile Data \u003E choose eSIM \u003E Turn On This Line\u003C\u002Fp\u003E \u003Cp\u003EMake sure your use your eSIM as the Primary line when travelling.\u003C\u002Fp\u003E \u003Cp\u003EGo to Settings \u003E Mobile Data \u003E Primary \u003E Choose active eSIM.\u003C\u002Fp\u003E \u003Cp\u003EImportant Note: Please turn off data roaming on your primary plan to avoid unnecessary roaming charges.\u003C\u002Fp\u003E","components.installation.guide.activate-step-1-heading-1":"Turn on your eSIM","components.installation.guide.activate-step-1-image-1":"\u002Fassets\u002Fimages\u002Finstallation\u002Fturn-on-esim.png","components.installation.guide.activate-step-2-content-1":"\u003Cp\u003ECheck your eSIM installation details on airalo.com to verify this.\u003C\u002Fp\u003E\u003Cp\u003EOnce you know if it needs to be turned on, go to Settings \u003E Mobile Data \u003E Mobile Data again \u003E Choose your eSIM.\u003C\u002Fp\u003E","components.installation.guide.activate-step-2-heading-1":"For some eSIMs to work, data roaming needs to be turned on.","components.installation.guide.activate-step-2-image-1":"\u002Fassets\u002Fimages\u002Finstallation\u002Fturn-on-data-roaming.png","components.installation.guide.check-description":"\u003Cp\u003EThis option is applicable after installation has been completed, and only when you are at your destination. Your eSIM needs to connect to a local network to be activated.\u003C\u002Fp\u003E","components.installation.guide.check-heading":"How to tell if your eSIM is active? \u003Cspan class=\\\"font-weight-normal\\\"\"\u003E2 ways to check eSIM activation status\u003C\u002Fspan\u003E\"","components.installation.guide.check-step-1-content-1":"\u003Cp\u003EThe icons in the status bar at the top of the screen show the signal strength of your two carriers.\u003C\u002Fp\u003E \u003Cp\u003EYou can see more status icons when you open Control Center by swiping down.\u003C\u002Fp\u003E","components.installation.guide.check-step-1-image-1":"\u002Fassets\u002Fimages\u002Finstallation\u002Fcheck-status-bar.png","components.installation.guide.check-step-2-content-1":"\u003Cp\u003EYou can also learn about your Dual SIM status through Settings \u003E Mobile Data \u003E Data Plans \u003E On\u002FOff\u003C\u002Fp\u003E","components.installation.guide.check-step-2-image-1":"\u002Fassets\u002Fimages\u002Finstallation\u002Fcheck-dual-sim-status.png","components.installation.guide.install-heading":"Before you fly or at your destination: \u003Cspan class=\\\"font-weight-normal\\\"\"\u003EStep-by-step installation\u003C\u002Fspan\u003E\"","components.installation.guide.install-important-heading":"Important Notes:","components.installation.guide.install-important-item-1":"To install an eSIM, ensure that you have an \u003Ca href=\\\"https:\u002F\u002Fwww.airalo.com\u002Fmore-info\u002Ffaq#learn-more-about-airalo%7Cwhat-devices-support-esim\\\"\" target=\\\"\"_blank\\\"\"\u003EeSIM compatible and network-unlocked device\u003C\u002Fa\u003E.\"","components.installation.guide.install-important-item-2":"For successful installation, you MUST have a stable Wi-Fi connection when activating an eSIM.","components.installation.guide.install-important-item-3":"Installing your eSIM before you travel will not affect its data usage and validity; with exceptions (see list at the end). Your eSIM will only be activated upon arrival at your destination, and the validity begins once you are connected to the local carrier. If the eSIM covers more than one country, it will activate at any of the covered countries \u003Cem\u003E(eSIMs that activate at the time of installation: Ubigi and Dtac)\u003C\u002Fem\u003E","components.installation.guide.install-step-1-content-1":"\u003Cp\u003EGo to Settings \u003E Mobile Data \u003E Add Data Plan\u003C\u002Fp\u003E","components.installation.guide.install-step-1-heading-1":"Add eSIM mobile data plan","components.installation.guide.install-step-1-image-1":"\u002Fassets\u002Fimages\u002Finstallation\u002Fadd-data-plan.png","components.installation.guide.install-step-2-content-1":"\u003Cp\u003EEither scan the QR code or manually input your eSIM details.\u003C\u002Fp\u003E \u003Cp\u003EYou can find your eSIM details on Airalo.com \u003E My eSIMs \u003E Choose eSIM you want to install \u003E choose your installation option\u003C\u002Fp\u003E","components.installation.guide.install-step-2-heading-1":"Install eSIM via QR code or Manual Installation","components.installation.guide.install-step-2-image-1":"\u002Fassets\u002Fimages\u002Finstallation\u002Finstall-esim.png","components.installation.guide.install-step-3-content-1":"\u003Cp\u003EAfter your eSIM has been added, you can choose label it to help you manage and identify it, e.g. Airalo - {Destination}\u003C\u002Fp\u003E","components.installation.guide.install-step-3-heading-1":"Label your eSIM","components.installation.guide.install-step-3-image-1":"\u002Fassets\u002Fimages\u002Finstallation\u002Flabel-your-esim.png","components.installation.guide.install-step-4-content-1":"\u003Cp\u003ESet your ‘Primary’ plan as the default line to continue using your number for calling and sending messages to people who are not in your contacts, and tap on ‘Continue’.\u003C\u002Fp\u003E","components.installation.guide.install-step-4-content-2":"\u003Cp\u003ESelect your ‘Primary’ plan to continue using your number for iMessage, FaceTime and Apple ID, and tap on ‘Continue’.\u003C\u002Fp\u003E","components.installation.guide.install-step-4-content-3":"\u003Cp\u003EChoose your eSIM data plan here as we’ll need this turned on to ensure we are able to check the APN settings in the next step.\u003C\u002Fp\u003E\u003Cp\u003E\u003Cspan class=\\\"text-danger\\\"\"\u003EImportant:\u003C\u002Fspan\u003E Turn off “Allow Mobile Data Switching” to avoid high roaming bills on your primary data plan.\u003C\u002Fp\u003E\"","components.installation.guide.install-step-4-heading-1":"Set Your Primary Default Line","components.installation.guide.install-step-4-heading-2":"Add to iMessage, FaceTime and Apple ID","components.installation.guide.install-step-4-heading-3":"Set Your Default Line for Mobile Data","components.installation.guide.install-step-4-image-1":"\u002Fassets\u002Fimages\u002Finstallation\u002Fset-primary-default-line.png","components.installation.guide.install-step-4-image-2":"\u002Fassets\u002Fimages\u002Finstallation\u002Fadd-to-imessage-facetime-apple-id.png","components.installation.guide.install-step-4-image-3":"\u002Fassets\u002Fimages\u002Finstallation\u002Fset-default-line-for-mobile-data.png","components.installation.guide.install-step-5-content-1":"\u003Cp\u003EChanging your APN allows you to access cellular data.\u003C\u002Fp\u003E\u003Cp\u003EGo to Airalo.com \u003E My eSIMs \u003E choose the eSIM you are installing \u003E Click on any installation option to see the APN details.\u003C\u002Fp\u003E","components.installation.guide.install-step-5-content-2":"\u003Cp\u003EGo to Settings \u003E Mobile Data \u003E choose your eSIM plan \u003E Mobile Data Network. Change it to your eSIM’s APN settings. Other APN fields are optional.\u003C\u002Fp\u003E","components.installation.guide.install-step-5-heading-1":"Check if you need to edit your eSIM’s APN settings","components.installation.guide.install-step-5-heading-2":"Update your APN settings, if needed","components.installation.guide.install-step-5-image-1":"\u002Fassets\u002Fimages\u002Finstallation\u002Fcheck-apn-settings.png","components.installation.guide.install-step-5-image-2":"\u002Fassets\u002Fimages\u002Finstallation\u002Fupdate-apn-settings.png","components.installation.guide.install-success-content":"\u003Cp\u003EYou can turn off your eSIM for now. Turn it back on when you’re about to hop on your flight or when you land. See additional instructions below. Your eSIM will be activated as soon as your phone is connected to your destination’s network.\u003C\u002Fp\u003E","components.installation.guide.install-success-heading":"After completing the steps above, installation is done!","components.installation.guide.page-title":"Installation Guide","components.languages.modal.title":C,"components.login.cta-button":aV,"components.login.forgot-password-title":"Forgot Password?","components.login.remember":"Remember me.","components.login.seperator-text":"OR LOG IN WITH","components.logout.positive-button":"LOG OUT","components.logout.title":"Are you sure you want to log out?","components.loyalty.remove.title":"Are you sure you want to remove your {loyalty}?","components.main.navigation.account-information":y,"components.main.navigation.airmoney":"Airmoney:","components.main.navigation.airmoney-voucher":z,"components.main.navigation.contact-us":k,"components.main.navigation.identity-authentication":n,"components.main.navigation.language":C,"components.main.navigation.login":aW,"components.main.navigation.login-register":"Log in \u002F Sign up","components.main.navigation.logout":"Logout","components.main.navigation.my-esims":T,"components.main.navigation.referral":B,"components.main.navigation.register":aX,"components.main.navigation.saved-cards":p,"components.main.navigation.secure-chechout":"Secure Checkout","components.main.navigation.store":aU,"components.main.navigation.terms-conditions":r,"components.money.earn.airmoney-earned-button":"OK, GREAT!","components.money.earn.referral-earned-text":"REFERRAL\r\nREWARD!","components.my.package.activate-multiple-information":"The new package will be automatically activated once your current package is finished. In case there is a delay, you can use activate now button.","components.my.package.activate-single-information":"The package will be automatically activated. In case there is a delay, you can use activate now button.","components.my.packages.show-history-button":U,"components.my.packages.title":"MY PACKAGES","components.mysims.buynew-button":aY,"components.mysims.buynew-subtitle":"You can visit our store and choose one!","components.mysims.buynew-title":"Would you like to buy a new eSIM?","components.network.tooltip.content":aZ,"components.order.completed.footer.row-title":"Go to eSIM Details","components.package.activate.multiple-title":"The validity of the new package will start. Are you sure you want to activate your package?","components.package.activate.positive-button":"ACTIVATE","components.package.activate.single-title":"Your {remainingData} on your active package will be automatically finished and the validity of the new package will start. Are you sure you want to activate your package?","components.payment.information.referral-only-credit-card":"You can only redeem your referral code with a credit card payment.","components.plan.type.data.incoming.call.tooltip.content":"This eSIM supports data service and comes with a phone number for only receiving calls.","components.plan.type.data.tooltip.content":"This eSIM supports only data service.","components.plan.type.data.voice.text.tooltip.content":"This eSIM supports data, voice and text services.","components.plan.type.data.voice.tooltip.content":"This eSIM supports data service and comes with a phone number for outgoing and incoming calls.","components.referral.banner.content":"Give US$3 to every friend that tries Airalo. Invite friends now.","components.referral.enroll.fail-title":"We're sorry, something went wrong while your referral code was being generated. Please try again later.","components.register.agreement":"By registering, you agree to our {term} and {policy}. Do note that we will not share your personal information with anyone outside of our company, and we hate spam too, so you'll never get spam emails from us.","components.register.cta-button":"SIGN UP","components.register.email-optin":"I'd like to receive promotional emails.","components.register.have-referral-code":"Do you have a referral or voucher code?","components.register.referee-banner":"Enjoy US$3 off your first eSIM purchase with the referral code.","components.register.referee-banner-with-name":"{name} says, Enjoy $3 off your first eSIM purchase!","components.register.seperator-text":"OR SIGN UP WITH","components.remove.code.referral-title":"The referral code can only be redeemed on your first purchase. Are you sure you want to remove it?","components.rename.esim.positive-button":"RENAME","components.rename.esim.subtitle":"Please enter your new eSIM name to rename your eSIM.","components.rename.esim.title":"Rename Your eSIM","components.restore.esim.positive-button":"RESTORE","components.restore.esim.title":"Are you sure you want to restore and move this eSIM to the current eSIMs?","components.reward.modal.success-airmoney-earned":"AIRMONEY EARNED!","components.sim.modal.supported-countries":a_,"components.social.login.subtitle":"Please enter your first and last name to continue with Apple.","components.social.login.title":"Continue with Apple","components.stock.add-notification-positive-button":"NOTIFY ME","components.stock.add-notification-title":"Notify Me","components.stock.remove-notification-positive-button":"DON'T NOTIFY","components.stock.remove-notification-title":"Are you sure you don't want to be notified when eSIM is back in stock?","components.store.banner.android-description":"Download the app on the Google Play Store.","components.store.banner.android-title":"Google Play Store","components.store.banner.ios-description":"Download the app on the App Store.","components.store.banner.ios-title":"App Store","components.store.banner.view-button":a$,"components.sub.navigation.about":m,"components.sub.navigation.blog":aP,"components.sub.navigation.contact-us":k,"components.sub.navigation.help-center":R,"components.sub.navigation.partners":o,"components.sub.navigation.privacy":l,"components.sub.navigation.title":S,"components.supported.countries.modal.available-countries-title":a_,"components.supported.countries.modal.network-description":aZ,"components.supported.countries.modal.network-title":"Network","components.tabbar.my-esims":T,"components.tabbar.profile":O,"components.tooltip.got-it-button":s,"components.why.use.airalo.countries-regions-content":"Get connected in 200+ countries and regions around the world","components.why.use.airalo.countries-regions-title":"Global Coverage","components.why.use.airalo.flexible-payment-content":"No hidden fees and entirely prepaid","components.why.use.airalo.flexible-payment-title":"Affordable and Transparent","components.why.use.airalo.keep-using-title":"Instant Connectivity","components.why.use.airalo.keep-using.content":"Purchase your eSIM from anywhere","components.why.use.airalo.support-team-content":"Our support team is available every day across all time zones","components.why.use.airalo.support-team-title":"24\u002F7\u002F365 Support","components.why.use.airalo.title":"Why Airalo","global.activate-now":"ACTIVATE NOW","global.activation-code":"ACTIVATION CODE","global.activation-policy":"VALIDITY POLICY","global.active":"ACTIVE","global.airmoney":"Airmoney","global.auth.signing-in":"We are signing you in, please wait.","global.back-to-store":ba,"global.balance":"BALANCE","global.calling-credit":"CALLING CREDIT","global.cancel":"CANCEL","global.clear":"CLEAR","global.close":"CLOSE","global.confirmation-code":"CONFIRMATION CODE","global.continue":bb,"global.countries":bc,"global.coverage":"COVERAGE","global.data":bd,"global.day":"Day","global.days":"Days","global.details":"DETAILS","global.download":a$,"global.ekyc":"eKYC (IDENTITY VERIFICATION)","global.ekyc-no":"Not Required","global.ekyc-procced-resubmit":D,"global.ekyc-yes":"Required","global.error.title":be,"global.esim-delete-warning":"WARNING! Most eSIMs can only be installed once. If you remove the eSIM from your device, you cannot install it again.","global.esim-out-of-stock":"eSIM OUT OF STOCK","global.expired":bf,"global.expired-at":"EXPIRED AT","global.expires-on":"EXPIRES ON","global.expires-on-lowercase":"Expires on","global.finished":"FINISHED","global.hello":"Hello","global.iccid-title":bg,"global.kyc.expired":A,"global.kyc.reason.CAMERA_BLACK_WHITE":"The camera of the user provided only black and white images.","global.kyc.reason.CHIP_DATA_MANIPULATED":"Chip Data Manipulated","global.kyc.reason.DIFFERENT_PERSONS_SHOWN":"Documents of multiple people shown in one image.","global.kyc.reason.DIGITAL_COPY":"Image captured from a screen (desktop, mobile device).","global.kyc.reason.FAKE":"Fake","global.kyc.reason.FRAUDSTER":"Fraudster","global.kyc.reason.MANUAL_REJECTION":"Manual rejected due to e.g. internal issue where the whole image could not be loaded.","global.kyc.reason.MISMATCH_PRINTED_BARCODE_DATA":"Mismatch Printed Barcode Data","global.kyc.reason.MISSING_BACK":"Back side of the document is missing.","global.kyc.reason.MISSING_SIGNATURE":"Missing signature on the captured image.","global.kyc.reason.MRZ_CHECK_FAILED":"MRZ Check Failed","global.kyc.reason.NO_DOCUMENT":"No valid document was uploaded (e.g. face image, image of a car, ...).","global.kyc.reason.NOT_READABLE_DOCUMENT":"Document is not readable, (e.g. blurred, bad quality image, part of the document hidden, ...).","global.kyc.reason.null":"Document cannot be identified.","global.kyc.reason.PHOTO_MISMATCH":"Photo Mismatch","global.kyc.reason.PHOTOCOPY_BLACK_WHITE":"Photocopy (in black and white)","global.kyc.reason.PHOTOCOPY_COLOR":"Photocopy","global.kyc.reason.PUNCHED_DOCUMENT":"Punched Document","global.kyc.reason.SAMPLE_DOCUMENT":"Sample document \u002F Template document.","global.kyc.reason.WRONG_DOCUMENT_PAGE":"The front page does not match with the backside (information extracted from the barcode on the back is not the same as on the front).","global.kyc.rejected":aO,"global.kyc.requireddoc":aN,"global.kyc.resubmitdoc":D,"global.kyc.submitdoc":D,"global.multiple-network":"Check Available Networks","global.network":"NETWORK","global.network-error-title":V,"global.no-country-available":"No Country Available","global.no-language-available":"No Language Available","global.not-active":"NOT ACTIVATED","global.other-info":"OTHER INFO","global.plan-type":"PLAN TYPE","global.plan-type-data":"Data Only","global.plan-type-data-incoming-call":"Data & Incoming Calls","global.plan-type-data-voice":"Data & Voice","global.plan-type-data-voice-text":"Data, Voice & Text","global.price":"PRICE","global.rechargability-option":"TOP-UP OPTION","global.rechargability-option-no":"Not Available","global.rechargability-option-yes":"Available","global.remaining":"REMAINING DATA","global.remove":"REMOVE","global.save-changes":"SAVE CHANGES","global.sim-type":"eSIM TYPE","global.sim.topup-not-available":bh,"global.smdp-address":"SM-DP+ ADDRESS","global.smdp-address-activation-code":"SM-DP+ ADDRESS & ACTIVATION CODE","global.terms-conditions":r,"global.top-up":"TOP UP","global.try-again-upper-case":"TRY AGAIN","global.unlimited":"UNLIMITED","global.valid-for":"VALID FOR","global.validity":"VALIDITY","messages.error.airmoney-exceed":"You don't have enough Airmoney for this purchase.","messages.error.card-cvv-required":"CVV is required.","messages.error.card-expire-date-required":"Expiration Date is required.","messages.error.card-number-required":"Card Number is required.","messages.info.no-saved-cards-subtitle":"When you add a new card, you’ll see your saved card details here.","messages.info.no-saved-cards-title":bi,"messages.notification.out-of-stock-add":"You can receive a push notification when the eSIM is in stock.","messages.social.missing.not-filled-error":bj,"messages.success.account-informations-updated":"Your account information has been successfully updated.","messages.success.add-stock-notification":"You will be notified when the {operatorName} eSIM is back in stock.","messages.success.discount-removed":"Discount code has been successfully removed.","messages.success.email-change":"Your email has been successfully changed.","messages.success.esim-archived":"Your eSIM has been successfully archived.","messages.success.esim-deleted":"Your eSIM has been successfully deleted.","messages.success.esim-renamed":"Your eSIM name has been successfully changed.","messages.success.esim-restored":"Your eSIM has been successfully restored.","messages.success.loyalty-applied":"Your {loyalty} has been applied successfully.","messages.success.loyalty-removed":"Your {loyalty} has been removed successfully.","messages.success.package-activated":"Your package has been successfully activated.","messages.success.password-created":"Your password has been successfully created.","messages.success.password-updated":"Your password has been successfully changed.","messages.success.redeem-discount-code":"Discount code has been successfully redeemed.","messages.success.redeem-referral-code":"Referral code has been successfully redeemed.","messages.success.referral-code-copied":"Your referral code has been successfully copied.","messages.success.referral-removed":"Referral code has been successfully removed.","messages.success.remove-stock-notification":"You won't be notified when the eSIM is back in stock.","messages.success.title":bk,"placeholder.languages.modal.language":bl,"placeholder.supported.countries.modal.available-countries-search":E,"placeholder.supported.countries.modal.network-search":E,"placeholder.supported.countries.search":E,"placeholders.search.bar.store":"Search data packs for 200+ countries and regions","placeholders.text.field.credit-card-cvv":"CVV","placeholders.text.field.credit-card-expiry":"Expiry Date","placeholders.text.field.credit-card-name":"Name on Card","placeholders.text.field.credit-card-number":"Card Number","placeholders.text.field.current-password":"Current 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Our media team is here to help. 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Your Friend Gets {amount} off","scenes.content.referral-page.step-by-step-instructions-3-content":"They get {amount} off their first eSIM purchase when they use your referral code when they sign up or at checkout.","scenes.content.referral-page.step-by-step-instructions-4-title":"4. You Get {amount} Credit","scenes.content.referral-page.step-by-step-instructions-4-content-1":"Earn {amount} Airmoney credit when they apply your referral code and complete their first purchase.","scenes.content.referral-page.step-by-step-instructions-4-content-2":"You will get a notification as soon as you receive your reward for a successful referral.","scenes.content.referral-page.step-by-step-instructions-4-content-3":"You can also check all your referral rewards in the \"Refer & Earn\" section.","scenes.content.referral-page.step-by-step-instructions-5-title":"5. Use Your Free Credit","scenes.content.referral-page.step-by-step-instructions-5-content-1":"Use your earned credits to buy any eSIM or top-up.","scenes.content.referral-page.step-by-step-instructions-5-content-2":"Choose the Airmoney payment method at checkout.","components.renewals.banner.payment-updated":"Payment method successfully updated.","components.renewals.incompatible-dialog.title":"Please update your payment method.","components.renewals.incompatible-dialog.description":"Please add a valid card for renewals — alternative payment methods can’t be used.","global.package-details":"Package details","components.renewals.slogan-expired":"Top up and turn on renewals","components.renewals.description-expired":"Purchase a top-up package for this eSIM, then turn on renewals to stay connected","components.our-values.ownership":"Ownership","components.our-values.empathy":"Empathy","components.our-values.authenticity":"Authenticity","components.our-values.iteration":"Iteration","components.our-values.ownership.value1":"Make your meaning","components.our-values.ownership.description1":"We share a fundamental and common purpose at Airalo: alleviating the pain and increasing the pleasure of fellow human beings wanting to connect worldwide. With a constant reaffirmation of this shared purpose, we discover and pursue our individual aspirations to sustain our lives in the most meaningful, productive, examined, and dignified manner towards a direction of personal intellectual and emotional maturity.","components.our-values.ownership.value2":"Stay lean","components.our-values.ownership.description2":"We are engaged in the complex business of simplifying our product and organization design every day. To fight different forms of waste and forces of entropy and to build a quick yet measured, vast yet artful, distinct yet complete Airalo, we continuously inject the life of new knowledge and skills into our work.","components.our-values.ownership.value3":"Report to yourself and the world","components.our-values.ownership.description3":"Every Airalo team member is first and foremost accountable to their inner supervisor and critic. We excel through self-monitoring and healthy embarrassment about who we were yesterday. 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If you have any questions, please contact your organization.","components.organisations.leave.dialog.title":"Leave {organization}?","components.organisations.leave.dialog.description":"If you leave, you won’t be able to access new eSIMs through your organization — you can still use any active eSIMs until they run out of data or expire.","components.organisations.join.dialog.title":"You’re in!","components.organisations.join.dialog.description":"You’ve successfully joined your organization.","components.organisations.join.dialog.button.success":s,"scenes.organisations.pincode.title":"Enter your PIN","scenes.organisations.keep-employees-connected.description":"Supply your business or organization with instant, easy-to-use travel connectivity. \r\n\r\nAiralo Partners offers eSIM solutions tailored to meet the diverse needs of corporate partners, businesses, and organizations of all sizes.","messages.error.accept-terms":"Please confirm you have read and understood the terms to complete your order.","components.renewals.button.payment":"Manage payment","components.renewals.slogan-disabled":ap,"components.popup.uae-restriction-title":"Dear UAE customers","components.popup.uae-restriction-description":"We are currently unable to sell eSIMs to users located in the United Arab Emirates (UAE). However, you can still install and top up an eSIM purchased outside the UAE.\n\nIf you are outside the UAE, you can continue using our services as usual. We apologize for any inconvenience this may cause.","components.main.navigation.organizations":J,"scenes.profile.organizations":J,"components.breadcrumb.organizations":J,"scenes.account.information.sar-request-title":"Download your Data","scenes.account.information.sar-request-subtitle":"At your request, we will prepare and send you a file containing all of your data we have stored. Processing may take a few minutes — you’ll receive an email when it’s ready. You can make up to \u003Cb\u003E3 requests per day\u003C\u002Fb\u003E.","scenes.account.information.sar-request-button":"REQUEST MY DATA","scenes.account.information.sar-request.success-toast-title":"Data requested","components.freemium.how-to-get-free-esim":"How to get your free eSIM","components.freemium.how-to-get-description":"To get you started with Airalo, your first eSIM is on us — enjoy a free eSIM package for select destinations. \u003Cbr \u002F\u003E\u003Cbr\u002F\u003E \u003Cb\u003EChoose your destination\u003C\u002Fb\u003E\u003Cbr\u002F\u003E\u003Cbr\u002F\u003E Airalo offers eSIMs for 200+ countries and regions. Please note, free eSIM packages may slightly differ based on your selected destination.\u003Cbr\u002F\u003E\u003Cbr\u002F\u003E \u003Cb\u003ESelect the Free Welcome eSIM\u003C\u002Fb\u003E\u003Cbr\u002F\u003E\u003Cbr\u002F\u003E Complete the checkout process to receive your free eSIM and get connected. If you need more data, you can easily purchase a top-up package from My eSIMs.","scenes.my.esims.freemium-empty-title":"Get a free eSIM","scenes.my.esims.freemium-empty-subtitle":"Your first eSIM package is on us. Choose from multiple countries and regions around the world.","scenes.my.esims.freemium-button":"HOW TO GET YOUR FREE eSIM","components.freemium.free-welcome-esim":"Free Welcome eSIM","scenes.orders.renewal":"Renewal","scenes.payment.method.bill_to_organization":"Bill to {organization}","scenes.organisations.join-new-organisation.hint":"By connecting your account, joined organizations can manage eSIM packages they assign to you. ","components.freemium.get-free-esim":"GET FREE eSIM","components.freemium.welcome-esim":"WELCOME eSIM","components.freemium.free":"FREE","components.freemium.view-valid-destinations":"VIEW VALID DESTINATIONS","components.freemium.country-name":E,"scenes.orders.free":"Free","component.esim.item.button.verify-pending":"PENDING VERIFICATION...","components.freemium.get-the-app":"Get the app for your free eSIM","components.freemium.get-the-app-description":"Please download the Airalo app to access your free eSIM. You can get the app from the App Store (iOS) or Google Play (Android) using the options below.","components.freemium.not.available.dialog.title":"Free eSIM not available","components.freemium.not.available.dialog.description":"Sorry, it looks like you've already made a purchase or taken advantage of a special offer. Please select another eSIM package.","scenes.my-esims.warning.recycled-by-provider":"This eSIM was recycled by the provider — additional top-ups can't be purchased.","scenes.ekyc.tips-destination-address.subtitle":"Before verifying your identity, please read our tips and prepare the following:","scenes.ekyc.tips-destination-address.content-web":"\u003Cul\u003E\n \u003Cli\u003E- Be ready to provide an address where you’re staying in the destination.\u003C\u002Fli\u003E\n \u003Cli\u003E- Make sure you’re in a well-lit room or place to avoid picture clarity issues.\u003C\u002Fli\u003E\n \u003Cli\u003E- When verifying your documents, hold the ID in your hand without covering any information or place the ID on a darker surface background.\u003C\u002Fli\u003E\n \u003Cli\u003E- Make sure glare does not cover up any important information on your ID.\u003C\u002Fli\u003E\n\u003C\u002Ful\u003E","scenes.ekyc.destination-address.title":"Where are you staying?","scenes.ekyc.destination-address.content":"Please provide a valid address for your destination — this is only used for eKYC verification purposes.","placeholders.text.field.enter-address":"Enter address","components.branding.loyalty.estimated-rewards":"Estimated Rewards","components.branding.loyalty.earn-rewards":"Earn Rewards","components.footer.partner.with.us.distribution-partners":u,"components.main.navigation.partner.with.us.distribution-partners":u,"messages.error.destination-address-required":"Destination address is required.","global.start-ekyc-verification":"START eKYC VERIFICATION","components.freemium.verify-account-title":"Choose how to get your free eSIM","components.freemium.verify-account-description":"You can download the Airalo app to quickly claim your free eSIM. Alternatively, you can add a card to verify your account – don't worry, you won't be charged.","components.freemium.verify-card":"Add a card to verify","components.freemium.verify-app":"Download the Airalo app","components.branding.loyalty.estimated-rewards-disclaimer":"Reward amounts are based on your purchase total - earned rewards will be calculated and applied when you check out.","components.modal.reward.card-saved.airmoney-earned":"Card saved, Airmoney earned","components.branding.loyalty.final-rewards-disclaimer":"Your earned rewards are calculated based on your purchase total.","components.modal.reward.card-saved.airmoney-amount":"Enjoy {amount} in Airmoney to use toward your next purchase with Airalo.","components.modal.reward.card-saved.airmoney-source":"Brought to you by {source}","global.ekyc.destination-address-missing":"PROVIDE ADDRESS","help.contact.page-content":"Have a question? We want to hear from you!\n\nWe are here for you, and our team would be happy to help you with any questions or issues you may have.","help.contact.chat-button":"Open live chat","help.contact.whatsapp-button":"Open WhatsApp","components.banners.you-are-invited":"You’re invited! Join {organization} now.","components.ekyc.warning.destination-address-missing":"Your documents were verified. Please provide the destination address to continue purchasing."}}}}}(null,"true","","false",false,132,99,7,6,"components.breadcrumb.profile","Contact Us","Privacy Policy","About Airalo","Identity Verification","Partner with Us","Saved Cards","3","Terms & Conditions","OK, GOT IT","Email","Distribution Partners",1,true,"$","Account Information","Airmoney & Vouchers","Your documents have expired. 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Partner with Airalo today.","Send us a message","Turn on renewals to stay connected",12,2,"components.breadcrumb.identity-authentication","\u002Fmore-info\u002Fprivacy-policy","user\u002Fme\u002Fsim","en","\u002Fv2\u002Fnews","https:\u002F\u002Fwa.me\u002F19842247256","7",{},"United States Dollar","USD $1.00","REDEEM","Please enter your voucher code to redeem.","REDEEM VOUCHER","Enable Data Roaming (Please turn off your primary line to avoid roaming charges from your carrier provider when overseas)","Set up an APN(access point name) on your device if required. If the APN settings are required for your eSIM, you can find the APN details in the eSIM installation details","Go to Settings on your device","Tap on Network & Internet","Tap the Add icon next to Mobile Network","Tap Next when asked “Don’t have a SIM card?","Change Email","Change Password","You must verify your identity to purchase this eSIM. Please start your identity verification process by submitting your documents.","Your documents have been rejected, please check the reason for rejection. You must verify your identity to purchase this eSIM.","Blog","Global eSIMs","Local eSIMs","Regional eSIMs","Airalo is the world’s first eSIM store that solves the pain of high roaming bills by giving you access to 200+ eSIMs (digital SIM cards) globally at affordable prices.","Store","LOG IN","Log in","Sign up","PURCHASE AN eSIM","The speed may vary depending on the location.","Supported Countries","Download","BACK TO STORE","CONTINUE","Countries","DATA","Error","EXPIRED","ICCID NUMBER","There are no available top-up packages for this eSIM.","You don’t have any saved cards yet.","First Name is required.","Success","Language","First Name","eSIM ICCID (Optional)","Last Name (Optional)","Phone Number","Subject","CHANGE","Airmoney Transaction History","DISCOUNT CODE","This discount code is capped at {amount}. This is the maximum amount of discount you can get.","Please select your credit card below or enter a new credit card.","Apply Code","We're here for you, and our team would be happy to help with any questions or issues you might have.","Device Model (Optional)","SEND","https:\u002F\u002Fgo.airalo.com\u002Fekyc","Manual","Please email support@airalo.com to know about data usage or chat with a live agent.","I'd like to save my card securely.","COMPLETE ORDER","Order Summary","REFERRAL REWARD","Additional Information","APPLY NOW","Company Name","Company Website","Name of Contact","APPLY","REFERRAL CODE","You can choose or change the payment method to complete your order.","Popular Countries","RESEND CODE","Data packs with real local rates. Manage your eSIMs and top up on the go with Airalo.","Help Ukraine Connect","{value} Countries","iOS Device","Android Device","View Instructions","Maintain Access to a Stable Internet Connection","Make sure your device has a stable internet connection before installing your eSIM. This will help avoid installation errors.","Do Not Interrupt the eSIM Installation Process","Once you start installing your eSIM, do not interrupt the installation. You may run into an installation error and your eSIM may not be retrievable.","Complete All Steps Carefully","Make sure you complete all the steps carefully to guarantee your eSIM works successfully.","NEXT","Welcome to our Step-by-Step Guide!","Install your eSIM and access cellular\u002Fmobile data easily with animated instructions. *Make sure you complete all the steps carefully to guarantee your eSIM works successfully.","Scan QR Code","Scan QR Code and Enter Confirmation Code","Choose a Label for Your New eSIM Plan","Choose your new eSIM plan and pick one of the suggested labels (e.g. Travel) or create your own custom label (e.g. Airalo eSIM), then tap “Continue”.","Choose Default Lines","Choose “Primary” for your default line, then tap “Continue”. Choose “Primary” for iMessage and FaceTime for your Apple ID, then tap “Continue”. Choose your new eSIM plan for cellular\u002Fmobile data, then tap “Continue”.","Turn on Your eSIM","Go to “Cellular\u002FMobile Data”, then select the recently downloaded eSIM on your device. Enable the “Turn On This Line” toggle, then select your new eSIM plan for cellular\u002Fmobile data.","Tap “Network Selection”, disable the “Automatic” toggle, then select “{network}” manually if your eSIM has connected to the wrong network.","Tap “Network Selection”, disable the “Automatic” toggle, then select the supported network available on the Airalo app manually if your eSIM has connected to the wrong network.","Tap “Cellular\u002FMobile Data Network”, then enter “{apn}” in all APN fields by copying it. *Note that a Personal Hotspot may be restricted due to the eSIM or network.","Tap “Cellular\u002FMobile Data Network”, then enter the APN available on the Airalo app in all APN fields by copying it. *Note that a Personal Hotspot may be restricted due to the eSIM or network.","Turn on Data Roaming","Enable the “Data Roaming” toggle for your new eSIM plan. *Make sure the “Data Roaming” toggle is disabled on your primary line to prevent any charges from your carrier.","Congratulations!","You're all set! You will be able to use cellular\u002Fmobile data once your eSIM is connected to the supported network automatically. Enjoy your eSIM and share your experience with us.","Apply Code \u002F Use Airmoney","Learn More About Security","Learn More","Delete Account","DELETE ACCOUNT","Airalo Partner Platform","Partner Login","Impact","Values","Team","200+","10 million+","Phone Number (Optional)","Details","ALLOW","Details are required.","Founders","Want to learn more about Airalo?","Referral Program Terms & Conditions","Congratulations! You have earned","Order Details","DOWNLOAD","Working at Airalo","Country","Expired","Your documents are being verified, please wait until the verification process is completed. You can purchase {operatorName} eSIM once your documents are verified.","Your documents are being verified, please wait until the verification process is completed. You can purchase Standard eKYC required eSIMs once your documents are verified.","Congratulations! You are promoted to","Your account will automatically be credited with Airmoney worth {cashbackRate}% of each transaction you'll make from now on.","CALLS","TEXTS","REMAINING TEXTS","Install your eSIM and access cellular\u002Fmobile data, calls and text easily with animated instructions. *Make sure you complete all the steps carefully to guarantee your eSIM works successfully.","Choose your new eSIM plan for your default line to call or send messages, then tap “Continue”. Choose which cellular plans you want to use with iMessage and FaceTime for your Apple ID, then tap “Continue”. Choose your new eSIM plan for cellular\u002Fmobile data, then tap “Continue”.","Go to “Cellular\u002FMobile Data”, then select the recently downloaded eSIM on your device. Enable the “Turn On This Line” toggle, select your new eSIM plan for cellular\u002Fmobile data, tap “Default Voice Line”, then select your new eSIM plan to call and send messages.","You're all set! You will be able to use cellular\u002Fmobile data, calls and text once your eSIM is connected to the supported network automatically. Enjoy your eSIM and share your experience with us.","Press Releases","About Airalo | Connect in 200+ Countries and Regions","Discover how Airalo became the world's first and largest eSIM marketplace.","Partner with Airalo | World’s Largest eSIM Store","Newsroom","Airalo Help Center","Other topics","Reach out to us and our customer support team will get back to you in a jiffy.","Yes","No","Never run out of data with renewals. 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