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1.043 1.629 1.342l.885.234c1.752.439 2.455 1.119 2.455 2.361 0 1.553-1.225 2.543-3.158 2.543-1.793 0-3.03-.949-3.141-2.408z"></path></svg></span><span class="globalnav-link-text">Store</span></span></a> </li> </ul> </div> <div data-analytics-element-engagement="globalnav hover - mac" class="globalnav-item globalnav-item-mac globalnav-item-menu"> <ul class="globalnav-submenu-trigger-group" role="none"> <li class="globalnav-submenu-trigger-item"> <a href="https://www.apple.com/mac/" data-globalnav-item-name="mac" data-topnav-flyout-trigger-compact="" data-analytics-title="mac" data-analytics-element-engagement="hover - mac" aria-label="Mac" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-mac" data-autom="gn_mac"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 23 44" width="23" xmlns="http://www.w3.org/2000/svg"> <path d="m8.1558 25.9987v-6.457h-.0703l-2.666 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data-analytics-element-engagement="globalnav hover - ipad" class="globalnav-item globalnav-item-ipad globalnav-item-menu"> <ul class="globalnav-submenu-trigger-group" role="none"> <li class="globalnav-submenu-trigger-item"> <a href="https://www.apple.com/ipad/" data-globalnav-item-name="ipad" data-topnav-flyout-trigger-compact="" data-analytics-title="ipad" data-analytics-element-engagement="hover - ipad" aria-label="iPad" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-ipad" data-autom="gn_ipad"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 24 44" width="24" xmlns="http://www.w3.org/2000/svg"> <path d="m14.9575 23.7002c0 .902-.768 1.582-1.805 1.582-.732 0-1.277-.375-1.277-1.02 0-.632.422-.966 1.383-1.031l1.699-.111zm-1.395-4.072c-1.347 0-2.343.668-2.478 1.681h1.019c.141-.498.668-.785 1.424-.785.944 0 1.43.428 1.43 1.207v.574l-1.822.112c-1.471.088-2.303.738-2.303 1.869 0 1.154.908 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class="globalnav-submenu-trigger-group" role="none"> <li class="globalnav-submenu-trigger-item"> <a href="https://www.apple.com/iphone/" data-globalnav-item-name="iphone" data-topnav-flyout-trigger-compact="" data-analytics-title="iphone" data-analytics-element-engagement="hover - iphone" aria-label="iPhone" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-iphone" data-autom="gn_iphone"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 38 44" width="38" xmlns="http://www.w3.org/2000/svg"> <path d="m32.7129 22.3203h3.48c-.023-1.119-.691-1.857-1.693-1.857-1.008 0-1.711.738-1.787 1.857zm4.459 2.045c-.293 1.078-1.277 1.746-2.66 1.746-1.752 0-2.848-1.266-2.848-3.264 0-1.986 1.113-3.275 2.848-3.275 1.705 0 2.742 1.213 2.742 3.176v.386h-4.541v.047c.053 1.248.75 2.039 1.822 2.039.815 0 1.366-.298 1.629-.855zm-12.282-4.682h.961v.996h.094c.316-.697.932-1.107 1.898-1.107 1.418 0 2.209.838 2.209 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</ul> </div> <div data-analytics-element-engagement="globalnav hover - vision" class="globalnav-item globalnav-item-vision globalnav-item-menu"> <ul class="globalnav-submenu-trigger-group" role="none"> <li class="globalnav-submenu-trigger-item"> <a href="https://www.apple.com/apple-vision-pro/" data-globalnav-item-name="vision" data-topnav-flyout-trigger-compact="" data-analytics-title="vision" data-analytics-element-engagement="hover - vision" aria-label="Vision" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-vision" data-autom="gn_vision"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg xmlns="http://www.w3.org/2000/svg" width="34" height="44" viewbox="0 0 34 44"> <g id="en-US_globalnav_links_vision_image_large"> <rect id="box_" width="34" height="44" fill="none"></rect> <path id="art_" 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</g></svg></span><span class="globalnav-link-text">Vision</span></span></a> </li> </ul> </div> <div data-analytics-element-engagement="globalnav hover - airpods" class="globalnav-item globalnav-item-airpods globalnav-item-menu"> <ul class="globalnav-submenu-trigger-group" role="none"> <li class="globalnav-submenu-trigger-item"> <a href="https://www.apple.com/airpods/" data-globalnav-item-name="airpods" data-topnav-flyout-trigger-compact="" data-analytics-title="airpods" data-analytics-element-engagement="hover - airpods" aria-label="AirPods" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-airpods" data-autom="gn_airpods"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 43 44" width="43" xmlns="http://www.w3.org/2000/svg"> <path d="m11.7153 19.6836h.961v.937h.094c.187-.615.914-1.048 1.752-1.048.164 0 .375.011.504.029v1.008c-.082-.024-.446-.059-.645-.059-.961 0-1.658.645-1.658 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<a href="https://secure.store.apple.com/shop/order/list" data-slot-name="TopSection" data-feature-name="Astro Link" data-display-name="AOS: OrderStatus">apple.com/orderstatus</a>. If your order has already been shipped, you can use your tracking link to redirect your shipment to a pickup point, hold it at a secure location, or fill out a signature waiver or shipment release. You can also generate a return label or have one emailed to you. Then contact the carrier to arrange a free pickup. Or return your product to an Apple Store within 14 days of the delivery.</p> </p></div> </div> <div class="rf-helpdetails-rightheader column large-3 small-12"> <div class="rf-helpdetails-topicarea"> <p class="rf-helpdetails-topictitle">Choose a topic:</p> <ul class="rf-helpdetails-topiclist"> <li class="rf-helpdetails-topiclistitem"> <a href="#shipping" data-autom="helpTopic_0" class="rf-helpdetails-anchors">Delivery Options</a> </li> <li class="rf-helpdetails-topiclistitem"> <a href="#pickup" data-autom="helpTopic_1" class="rf-helpdetails-anchors">Apple Pickup</a> </li> <li class="rf-helpdetails-topiclistitem"> <a href="#next" data-autom="helpTopic_2" class="rf-helpdetails-anchors">What's Next?</a> </li> <li class="rf-helpdetails-topiclistitem"> <a href="#text" data-autom="helpTopic_3" class="rf-helpdetails-anchors">Text Notifications</a> </li> <li class="rf-helpdetails-topiclistitem"> <a href="#carrier_delivery" data-autom="helpTopic_4" class="rf-helpdetails-anchors">Carrier Delivery Options</a> </li> <li class="rf-helpdetails-topiclistitem"> <a href="#policy" data-autom="helpTopic_5" class="rf-helpdetails-anchors">Shipping Policies</a> </li> </ul> </div> </div> </div> <div class="rf-helpdetails-categorysection"> <div class="rf-helpdetails-categorylist row" id="shipping"> <div class="rf-helpdetails-categoryleftpanel column large-3 small-12"> <h2 class="rf-helpdetails-categorytitle">Delivery Options</h2> </div> <div class="rf-helpdetails-categoryrightpanel column large-9 small-12"> <div class="rf-helpdetails-categorydescription"><p class="rf-helpdetails-categorysummary">Standard delivery is free for all online orders. You can upgrade your delivery method for a faster and/or more convenient experience for an additional charge. Delivery options and timeframes available for the items in your order and for your location are presented during check-out. </p> <p class="rf-helpdetails-categorysummary">Once you have placed an order, you can visit <a href="https://secure.store.apple.com/shop/order/list" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: OrderStatus">Order Status</a> to get an estimate of the shipment and delivery timing of each item. Items ship as they become available. </p> <h3 class="rf-helpdetails-categorysummarytitle">Faster Delivery Options</h3> <p class="rf-helpdetails-categorysummary">Learn more about our expedited delivery methods, including free next-day and two-hour delivery options for eligible items. Visit the <a href="/shop/shipping-pickup" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: home/shipping_pickup">Delivery & Pickup</a> page for detailed information.</p> <h3 class="rf-helpdetails-categorysummarytitle">Delivery Timeframes for Engraved and Customized Products</h3> <p class="rf-helpdetails-categorysummary">Engraved products and Customized Macs adds a bit more time to prepare your product. The delivery date is updated dynamically during configuration and will be reflected on your order confirmation email and in <a href="https://secure.store.apple.com/shop/order/list" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: OrderStatus">Order Status</a>.</p> <h3 class="rf-helpdetails-categorysummarytitle">Shipping cost</h3> <p class="rf-helpdetails-categorysummary">The cost for shipping is calculated and displayed on the Checkout page before you complete your order. Delivery costs for each available option is also shown in the Order Confirmation email and on the <a href="https://secure.store.apple.com/shop/order/list" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: OrderStatus">Order Status</a> page.</p> <h3 class="rf-helpdetails-categorysummarytitle">Notes about delivery</h3> <ul class="rf-helpdetails-categorysummarylist rf-helpdetails-listbullets"> <li class="rf-helpdetails-categorylistitem">Payment methods may affect the final shipment date to allow for processing.</li> <li class="rf-helpdetails-categorylistitem">Apple uses the best carriers in the business to make sure your order gets to you on time. </li> <li class="rf-helpdetails-categorylistitem">We do not deliver to P.O. box addresses.</li> </ul> <h3 class="rf-helpdetails-categorysummarytitle">Shipping to Puerto Rico</h3> <ul class="rf-helpdetails-categorysummarylist rf-helpdetails-listbullets"> <li class="rf-helpdetails-categorylistitem">Average transit time is 2–5 days.</li> <li class="rf-helpdetails-categorylistitem">Carriers deliver to Culebra and Vieques twice per week.</li> <li class="rf-helpdetails-categorylistitem">Overnight shipping is available to some zip codes for an additional cost.</li> </ul></div> </div> </div> <div class="rf-helpdetails-categorylist row" id="pickup"> <div class="rf-helpdetails-categoryleftpanel column large-3 small-12"> <h2 class="rf-helpdetails-categorytitle">Apple Pickup</h2> </div> <div class="rf-helpdetails-categoryrightpanel column large-9 small-12"> <div class="rf-helpdetails-categorydescription"><p class="rf-helpdetails-categorysummary">If this is your first time selecting an Apple Store, our product pages will display <b>Pickup: Check availability</b>. Click this link, enter the postal code or the city where you'd like to pick up the item, and click <b>Search Stores</b> to check availability. If you’ve previously selected an Apple Store, our product pages will display your chosen location. You can click Check another store to check pickup availability at a different Apple Store.</p> <p class="rf-helpdetails-categorysummary">Once you're ready to purchase, select <b>I’ll pick it up</b> at Checkout. If you would like to change the pickup location, select <b>Change location</b>, then <b>Continue</b>. Items marked <b>Available Today</b> will usually be ready for pickup within an hour. Certain items may also qualify for a Pickup Window that will allow your item(s) to be picked up during a specified time window. We’ll send you a pickup email and mobile notification when your order is ready to be picked up. Please wait for this notification before coming to the store.</p> <p class="rf-helpdetails-categorysummary">If you would like someone else to pick up your items, select <b>Someone else will pick up these items</b>. To pick up your items in an Apple Store, you will need to bring the order number and a valid government-issued photo ID. If you have designated an alternative pickup contact, they will need to bring the order number and a valid government-issued photo ID.</p></div> </div> </div> <div class="rf-helpdetails-categorylist row" id="next"> <div class="rf-helpdetails-categoryleftpanel column large-3 small-12"> <h2 class="rf-helpdetails-categorytitle">What's Next?</h2> </div> <div class="rf-helpdetails-categoryrightpanel column large-9 small-12"> <div class="rf-helpdetails-categorydescription"><p class="rf-helpdetails-categorysummary">Once your order is placed, we send information about your order by email. The email you receive depends on whether you chose to have the items delivered or picked up. If you have multiple items on your order, you may receive additional emails for each item.</p> <h3 class="rf-helpdetails-categorysummarytitle">Order Acknowledgement</h3> <p class="rf-helpdetails-categorysummary">The order acknowledgement email provides a summary of the items in your order. If you chose to have an item delivered, the order acknowledgement will display the delivery address and a delivery date. You can click the date to view your order details. For pickup items in your order, the email will display your selected Apple Store location. If you have designated someone else to pick up the item for you, the email will also display your pickup contact.</p> <h3 class="rf-helpdetails-categorysummarytitle">Shipment Notification</h3> <p class="rf-helpdetails-categorysummary">If you chose to have an item delivered, we'll send a shipment notification email when the item leaves our warehouse. This email includes the carrier name, tracking number, and a delivery date. You can click the tracking number to track your package using Apple's online Order Status or enter the tracking number on the carrier's website.</p> <p class="rf-helpdetails-categorysummary">If you purchase an electronic Apple Gift Card, we'll send you an email notification once we send the gift card to the recipient.</p> <h3 class="rf-helpdetails-categorysummarytitle">Pickup Notification</h3> <p class="rf-helpdetails-categorysummary">Once your items are available at the Apple Store, we'll send a pickup notification email.</p> <h3 class="rf-helpdetails-categorysummarytitle">Pickup Reminder</h3> <p class="rf-helpdetails-categorysummary">We'll send a reminder email if your item is still waiting to be picked up.</p></div> </div> </div> <div class="rf-helpdetails-categorylist row" id="text"> <div class="rf-helpdetails-categoryleftpanel column large-3 small-12"> <h2 class="rf-helpdetails-categorytitle">Text Notifications</h2> </div> <div class="rf-helpdetails-categoryrightpanel column large-9 small-12"> <div class="rf-helpdetails-categorydescription"><p class="rf-helpdetails-categorysummary">We send updates by text message, so you can stay updated on your delivery or pickup order. Just add your mobile number at checkout to receive these notifications. The number of messages you'll receive will vary depending on the orders you placed.<p class="rf-helpdetails-categorysummary"> <h3 class="rf-helpdetails-categorysummarytitle">What to Expect</h3> <p class="rf-helpdetails-categorysummary">Once your order is shipped or available for pickup, we'll send you a text message. This will include your order number and a link to the tracking or pickup store information. We will also send you texts on the day of delivery or after your item has been delivered, depending on your selected delivery method, country and carrier. You may receive 1-4 text messages per item on your order.</p> <h3 class="rf-helpdetails-categorysummarytitle">Changing Text Message Preferences</h3> <p class="rf-helpdetails-categorysummary">You can edit your mobile phone number at any time by signing in to your account and editing the delivery or pickup notification preferences for your order.</p> <p class="rf-helpdetails-categorysummary">Your privacy is important to Apple. So we've developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. Visit <a href="https://www.apple.com/privacy" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: privacy">apple.com/privacy</a>. You can also review our Terms of Use at <a href="https://apple.com/legal/terms/site.html" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: apple.com/legal/terms/site.html">apple.com/legal/terms/site.html</a>.</p></p></p></div> </div> </div> <div class="rf-helpdetails-categorylist row" id="carrier_delivery"> <div class="rf-helpdetails-categoryleftpanel column large-3 small-12"> <h2 class="rf-helpdetails-categorytitle">Carrier Delivery Options</h2> </div> <div class="rf-helpdetails-categoryrightpanel column large-9 small-12"> <div class="rf-helpdetails-categorydescription"><p class="rf-helpdetails-categorysummary">Apple chooses which carrier will deliver your shipment, and some of our shipments require a signature. Your Shipment Notification email will tell you whether a signature is required. The carrier may also require a signature at their discretion. The carrier may make subsequent delivery attempts before returning the shipment to Apple. Once your order has prepared for shipment or has shipped, we are unable to change the shipping address.</p> <p class="rf-helpdetails-categorysummary">If you are unavailable to provide a signature, Apple offers an easy option for you to receive your package.</p> <h3 class="rf-helpdetails-categorysummarytitle">Pick up package at carrier's local facility</h3> <p class="rf-helpdetails-categorysummary">After the first delivery attempt, you can request to pick up your package at our carrier's local facility. Call the number on the carrier's Delivery Notice and inform them you'd like to pick up your package in person. </p> <p class="rf-helpdetails-categorysummary">To pick up your package from the carrier's local facility, you may need:</p> <ul class="rf-helpdetails-categorysummarylist rf-helpdetails-listbullets"> <li class="rf-helpdetails-categorylistitem">The Delivery Notice</li> <li class="rf-helpdetails-categorylistitem">Government ID (driver's license, passport) that matches the package name and address</li> <li class="rf-helpdetails-categorylistitem">Second ID with your name on it (credit card, social security card)</li> </ul> <p class="rf-helpdetails-categorysummary">The carrier can release the package only to the person included on the shipping address.</p> <p class="rf-helpdetails-categorysummary">In addition to this option, our carriers may offer additional delivery options, which may include electronic signature or estimated delivery time windows, learn more at FedEx Delivery Manager and UPS MyChoice.</p></div> </div> </div> <div class="rf-helpdetails-categorylist row rf-helpdetails-categorylastlist" id="policy"> <div class="rf-helpdetails-categoryleftpanel column large-3 small-12"> <h2 class="rf-helpdetails-categorytitle">Shipping Policies</h2> </div> <div class="rf-helpdetails-categoryrightpanel column large-9 small-12"> <div class="rf-helpdetails-categorydescription"><h3 class="rf-helpdetails-categorysummarytitle">Shopping in the U.S.</h3> <p class="rf-helpdetails-categorysummary">Items purchased online from Apple ship within the continental US, Alaska, Hawaii and Puerto Rico. No shipments can be made to P.O. Box addresses, United States territories, or addresses outside of the United States. You may not export any products purchased online from Apple.</p> <h3 class="rf-helpdetails-categorysummarytitle">Sales to U.S. territories</h3> <p class="rf-helpdetails-categorysummary">We are happy to ship your order to a friend or family member residing within the 50 United States if your billing address is within one of the following United States territories:</p> <ul class="rf-helpdetails-categorysummarylist rf-helpdetails-listbullets"> <li class="rf-helpdetails-categorylistitem">American Samoa</li> <li class="rf-helpdetails-categorylistitem">Armed Forces Africa</li> <li class="rf-helpdetails-categorylistitem">Armed Forces Americas</li> <li class="rf-helpdetails-categorylistitem">Armed Forces Canada</li> <li class="rf-helpdetails-categorylistitem">Armed Forces Europe</li> <li class="rf-helpdetails-categorylistitem">Armed Forces Middle East</li> <li class="rf-helpdetails-categorylistitem">Armed Forces Pacific</li> <li class="rf-helpdetails-categorylistitem">Guam</li> <li class="rf-helpdetails-categorylistitem">Northern Mariana Islands</li> <li class="rf-helpdetails-categorylistitem">Palau</li> <li class="rf-helpdetails-categorylistitem">U.S. Virgin Islands</li> </ul> <p class="rf-helpdetails-categorysummary">Simply shop <a href="http://www.apple.com">apple.com</a> with the payment method of your choice, and we'll ship the order to any address within the 50 United States and Puerto Rico.</p> <p class="rf-helpdetails-categorysummary">We regret that we cannot ship orders placed in the U.S. to addresses outside the 50 states and Puerto Rico. Let us help you <a href="https://apple.com/buy" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: apple.com/buy">find an Apple reseller</a> to assist you in purchasing Apple products locally.</p> <h3 class="rf-helpdetails-categorysummarytitle">Shopping outside the U.S.</h3> <p class="rf-helpdetails-categorysummary">There are more than 30 <a href="https://www.apple.com/" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: ">apple.com</a> stores in countries around the globe. If you would like to purchase Apple products from outside the U.S., please see our <a href="/shop/browse/open/country_selector" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: open/country_selector">International Store Directory</a> to find out if a store serves your country.</p> <h3 class="rf-helpdetails-categorysummarytitle">Shopping for friends and family who reside outside of the U.S.</h3> <p class="rf-helpdetails-categorysummary">Would you like to buy a gift for a friend or family member residing in a different country? Visit the <a href="/shop/help/gifting" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: help/gifting">Gifting</a> section of online Help for more information.</p> <h3 class="rf-helpdetails-categorysummarytitle">Sales to U.S. military personnel stationed abroad</h3> <p class="rf-helpdetails-categorysummary">If you would like to ship to an APO/FPO address, please see our <button type="button" data-ase-overlay="help-info-overlay" data-ase-click="show" class="rf-help-helpoverlaylink as-buttonlink">APO/FPO</button> page.</p> <p class="rf-helpdetails-categorysummary">Apple's products may be found at your local PX/BX AAFES store. 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Diversity" class="as-globalfooter-directory-column-section-link" data-autom="Inclusion and Diversity-footer-link"> Inclusion and Diversity </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/privacy/" data-slot-name="section5" data-feature-name="Footer Navigation" data-display-name="Privacy" class="as-globalfooter-directory-column-section-link" data-autom="Privacy-footer-link"> Privacy </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/racial-equity-justice-initiative/" data-slot-name="section5" data-feature-name="Footer Navigation" data-display-name="Racial Equity and Justice" class="as-globalfooter-directory-column-section-link" data-autom="Racial Equity and Justice-footer-link"> Racial Equity and Justice </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/supply-chain/" 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data-slot-name="section5" data-feature-name="Footer Navigation" data-display-name="Investors" class="as-globalfooter-directory-column-section-link" data-autom="Investors-footer-link"> Investors </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/compliance" data-slot-name="section5" data-feature-name="Footer Navigation" data-display-name="Ethics & Compliance" class="as-globalfooter-directory-column-section-link" data-autom="Ethics & Compliance-footer-link"> Ethics & Compliance </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/apple-events/" data-slot-name="section5" data-feature-name="Footer Navigation" data-display-name="Events" class="as-globalfooter-directory-column-section-link" data-autom="Events-footer-link"> Events </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/contact/" data-slot-name="section5" data-feature-name="Footer Navigation" data-display-name="Contact Apple" class="as-globalfooter-directory-column-section-link" data-autom="Contact Apple-footer-link"> Contact Apple </a> </li> </ul> </div> </div> </nav> <div class="as-globalfooter-mini" data-nosnippet data-autom="global-footer-mini" typeof="Organization"> <div class="as-globalfooter-mini-shop" x-ms-format-detection="none"> <p>More ways to shop: <span class="nowrap"><a href="https://www.apple.com/retail" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Find an Apple Store">Find an Apple Store</a></span> or <a href="https://locate.apple.com" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="other retailer" data-autom="other_retailer">other retailer</a> near you. Or <span class="nowrap">call <span>1‑800‑MY‑APPLE</span></span>.</p> </div> <div class="as-globalfooter-mini-locale"> <a href="https://www.apple.com/choose-your-country" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Country Selector" class="as-globalfooter-mini-locale-link" data-autom="footer"> United States </a> </div> <div class="as-globalfooter-mini-legal"> <div class="as-globalfooter-mini-legal-copyright"> Copyright © 2024 Apple Inc. All rights reserved. </div> <ul class="as-globalfooter-mini-legal-links"> <li class="as-globalfooter-mini-legal-links-item"> <a href="https://www.apple.com/privacy/privacy-policy" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Privacy Policy" class="as-globalfooter-mini-legal-link" data-autom="footer">Privacy Policy</a> </li> <li class="as-globalfooter-mini-legal-links-item"> <a href="https://apple.com/legal/internet-services/terms/site.html" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Terms of Use" class="as-globalfooter-mini-legal-link" data-autom="footer">Terms of Use</a> </li> <li class="as-globalfooter-mini-legal-links-item"> <a href="/shop/open/salespolicies" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Sales and Refunds" class="as-globalfooter-mini-legal-link" target="new" data-autom="footer">Sales and Refunds</a> </li> <li class="as-globalfooter-mini-legal-links-item"> <a href="https://apple.com/legal" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Legal" class="as-globalfooter-mini-legal-link" data-autom="footer">Legal</a> </li> <li class="as-globalfooter-mini-legal-links-item"> <a href="/shop/browse/sitemap" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Sitemap" class="as-globalfooter-mini-legal-link" data-autom="footer">Site Map</a> </li> </ul> </div> </section> </div> </footer> </div> <script> window.pageLevelData = window.pageLevelData || {}; window.pageLevelData.helpData = {"sectionTitle":"Choose a topic:","tiles":{"topics":{"items":[{"index":0,"value":{"link":null,"header":"Delivery Options","description":"<p class=\"rf-helpdetails-categorysummary\">Standard delivery is free for all online orders. You can upgrade your delivery method for a faster and/or more convenient experience for an additional charge. Delivery options and timeframes available for the items in your order and for your location are presented during check-out. </p>\n\n<p class=\"rf-helpdetails-categorysummary\">Once you have placed an order, you can visit <a href=\"https://secure.store.apple.com/shop/order/list\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: OrderStatus\">Order Status</a> to get an estimate of the shipment and delivery timing of each item. Items ship as they become available. </p>\n\n\n<h3 class=\"rf-helpdetails-categorysummarytitle\">Faster Delivery Options</h3>\n\n<p class=\"rf-helpdetails-categorysummary\">Learn more about our expedited delivery methods, including free next-day and two-hour delivery options for eligible items. Visit the <a href=\"/shop/shipping-pickup\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: home/shipping_pickup\">Delivery & Pickup</a> page for detailed information.</p>\n\n\n<h3 class=\"rf-helpdetails-categorysummarytitle\">Delivery Timeframes for Engraved and Customized Products</h3>\n\n<p class=\"rf-helpdetails-categorysummary\">Engraved products and Customized Macs adds a bit more time to prepare your product. The delivery date is updated dynamically during configuration and will be reflected on your order confirmation email and in <a href=\"https://secure.store.apple.com/shop/order/list\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: OrderStatus\">Order Status</a>.</p>\n\n<h3 class=\"rf-helpdetails-categorysummarytitle\">Shipping cost</h3>\n\n<p class=\"rf-helpdetails-categorysummary\">The cost for shipping is calculated and displayed on the Checkout page before you complete your order. Delivery costs for each available option is also shown in the Order Confirmation email and on the <a href=\"https://secure.store.apple.com/shop/order/list\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: OrderStatus\">Order Status</a> page.</p>\n\n\n<h3 class=\"rf-helpdetails-categorysummarytitle\">Notes about delivery</h3>\n<ul class=\"rf-helpdetails-categorysummarylist rf-helpdetails-listbullets\">\n\t<li class=\"rf-helpdetails-categorylistitem\">Payment methods may affect the final shipment date to allow for processing.</li>\n\t<li class=\"rf-helpdetails-categorylistitem\">Apple uses the best carriers in the business to make sure your order gets to you on time. </li>\n\t<li class=\"rf-helpdetails-categorylistitem\">We do not deliver to P.O. box addresses.</li>\n</ul>\n \n\n<h3 class=\"rf-helpdetails-categorysummarytitle\">Shipping to Puerto Rico</h3>\n<ul class=\"rf-helpdetails-categorysummarylist rf-helpdetails-listbullets\">\n\t<li class=\"rf-helpdetails-categorylistitem\">Average transit time is 2–5 days.</li>\n\t<li class=\"rf-helpdetails-categorylistitem\">Carriers deliver to Culebra and Vieques twice per week.</li>\n\t<li class=\"rf-helpdetails-categorylistitem\">Overnight shipping is available to some zip codes for an additional cost.</li>\n</ul>","id":"shipping"},"first":true,"even":true,"position":1,"last":false},{"index":1,"value":{"link":null,"header":"Apple Pickup","description":"<p class=\"rf-helpdetails-categorysummary\">If this is your first time selecting an Apple Store, our product pages will display <b>Pickup: Check availability</b>. Click this link, enter the postal code or the city where you'd like to pick up the item, and click <b>Search Stores</b> to check availability. If you’ve previously selected an Apple Store, our product pages will display your chosen location. You can click Check another store to check pickup availability at a different Apple Store.</p>\n\n<p class=\"rf-helpdetails-categorysummary\">Once you're ready to purchase, select <b>I’ll pick it up</b> at Checkout. If you would like to change the pickup location, select <b>Change location</b>, then <b>Continue</b>. Items marked <b>Available Today</b> will usually be ready for pickup within an hour. Certain items may also qualify for a Pickup Window that will allow your item(s) to be picked up during a specified time window. We’ll send you a pickup email and mobile notification when your order is ready to be picked up. Please wait for this notification before coming to the store.</p>\n\n<p class=\"rf-helpdetails-categorysummary\">If you would like someone else to pick up your items, select <b>Someone else will pick up these items</b>. To pick up your items in an Apple Store, you will need to bring the order number and a valid government-issued photo ID. If you have designated an alternative pickup contact, they will need to bring the order number and a valid government-issued photo ID.</p>","id":"pickup"},"first":false,"even":false,"position":2,"last":false},{"index":2,"value":{"link":null,"header":"What's Next?","description":"<p class=\"rf-helpdetails-categorysummary\">Once your order is placed, we send information about your order by email. The email you receive depends on whether you chose to have the items delivered or picked up. If you have multiple items on your order, you may receive additional emails for each item.</p>\n<h3 class=\"rf-helpdetails-categorysummarytitle\">Order Acknowledgement</h3>\n<p class=\"rf-helpdetails-categorysummary\">The order acknowledgement email provides a summary of the items in your order. If you chose to have an item delivered, the order acknowledgement will display the delivery address and a delivery date. You can click the date to view your order details. For pickup items in your order, the email will display your selected Apple Store location. If you have designated someone else to pick up the item for you, the email will also display your pickup contact.</p>\n<h3 class=\"rf-helpdetails-categorysummarytitle\">Shipment Notification</h3>\n<p class=\"rf-helpdetails-categorysummary\">If you chose to have an item delivered, we'll send a shipment notification email when the item leaves our warehouse. This email includes the carrier name, tracking number, and a delivery date. You can click the tracking number to track your package using Apple's online Order Status or enter the tracking number on the carrier's website.</p>\n<p class=\"rf-helpdetails-categorysummary\">If you purchase an electronic Apple Gift Card, we'll send you an email notification once we send the gift card to the recipient.</p>\n\n<h3 class=\"rf-helpdetails-categorysummarytitle\">Pickup Notification</h3>\n<p class=\"rf-helpdetails-categorysummary\">Once your items are available at the Apple Store, we'll send a pickup notification email.</p>\n<h3 class=\"rf-helpdetails-categorysummarytitle\">Pickup Reminder</h3>\n<p class=\"rf-helpdetails-categorysummary\">We'll send a reminder email if your item is still waiting to be picked up.</p>","id":"next"},"first":false,"even":true,"position":3,"last":false},{"index":3,"value":{"link":null,"header":"Text Notifications","description":"<p class=\"rf-helpdetails-categorysummary\">We send updates by text message, so you can stay updated on your delivery or pickup order. Just add your mobile number at checkout to receive these notifications. The number of messages you'll receive will vary depending on the orders you placed.<p class=\"rf-helpdetails-categorysummary\">\n\n<h3 class=\"rf-helpdetails-categorysummarytitle\">What to Expect</h3>\n<p class=\"rf-helpdetails-categorysummary\">Once your order is shipped or available for pickup, we'll send you a text message. This will include your order number and a link to the tracking or pickup store information. We will also send you texts on the day of delivery or after your item has been delivered, depending on your selected delivery method, country and carrier. You may receive 1-4 text messages per item on your order.</p>\n\n<h3 class=\"rf-helpdetails-categorysummarytitle\">Changing Text Message Preferences</h3>\n<p class=\"rf-helpdetails-categorysummary\">You can edit your mobile phone number at any time by signing in to your account and editing the delivery or pickup notification preferences for your order.</p>\n\n<p class=\"rf-helpdetails-categorysummary\">Your privacy is important to Apple. So we've developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. Visit <a href=\"https://www.apple.com/privacy\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: privacy\">apple.com/privacy</a>. You can also review our Terms of Use at <a href=\"https://apple.com/legal/terms/site.html\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: apple.com/legal/terms/site.html\">apple.com/legal/terms/site.html</a>.</p></p></p>","id":"text"},"first":false,"even":false,"position":4,"last":false},{"index":4,"value":{"link":null,"header":"Carrier Delivery Options","description":"<p class=\"rf-helpdetails-categorysummary\">Apple chooses which carrier will deliver your shipment, and some of our shipments require a signature. Your Shipment Notification email will tell you whether a signature is required. The carrier may also require a signature at their discretion. The carrier may make subsequent delivery attempts before returning the shipment to Apple. Once your order has prepared for shipment or has shipped, we are unable to change the shipping address.</p>\n<p class=\"rf-helpdetails-categorysummary\">If you are unavailable to provide a signature, Apple offers an easy option for you to receive your package.</p>\n\n<h3 class=\"rf-helpdetails-categorysummarytitle\">Pick up package at carrier's local facility</h3>\n<p class=\"rf-helpdetails-categorysummary\">After the first delivery attempt, you can request to pick up your package at our carrier's local facility. Call the number on the carrier's Delivery Notice and inform them you'd like to pick up your package in person.\n</p>\n<p class=\"rf-helpdetails-categorysummary\">To pick up your package from the carrier's local facility, you may need:</p>\n<ul class=\"rf-helpdetails-categorysummarylist rf-helpdetails-listbullets\">\n<li class=\"rf-helpdetails-categorylistitem\">The Delivery Notice</li>\n<li class=\"rf-helpdetails-categorylistitem\">Government ID (driver's license, passport) that matches the package name and address</li>\n<li class=\"rf-helpdetails-categorylistitem\">Second ID with your name on it (credit card, social security card)</li>\n</ul>\n<p class=\"rf-helpdetails-categorysummary\">The carrier can release the package only to the person included on the shipping address.</p>\n<p class=\"rf-helpdetails-categorysummary\">In addition to this option, our carriers may offer additional delivery options, which may include electronic signature or estimated delivery time windows, learn more at FedEx Delivery Manager and UPS MyChoice.</p>","id":"carrier_delivery"},"first":false,"even":true,"position":5,"last":false},{"index":5,"value":{"link":null,"header":"Shipping Policies","description":"<h3 class=\"rf-helpdetails-categorysummarytitle\">Shopping in the U.S.</h3>\n<p class=\"rf-helpdetails-categorysummary\">Items purchased online from Apple ship within the continental US, Alaska, Hawaii and Puerto Rico. No shipments can be made to P.O. Box addresses, United States territories, or addresses outside of the United States. You may not export any products purchased online from Apple.</p>\n\n\n<h3 class=\"rf-helpdetails-categorysummarytitle\">Sales to U.S. territories</h3>\n<p class=\"rf-helpdetails-categorysummary\">We are happy to ship your order to a friend or family member residing within the 50 United States if your billing address is within one of the following United States territories:</p>\n\n<ul class=\"rf-helpdetails-categorysummarylist rf-helpdetails-listbullets\">\n<li class=\"rf-helpdetails-categorylistitem\">American Samoa</li>\n<li class=\"rf-helpdetails-categorylistitem\">Armed Forces Africa</li>\n<li class=\"rf-helpdetails-categorylistitem\">Armed Forces Americas</li>\n<li class=\"rf-helpdetails-categorylistitem\">Armed Forces Canada</li>\n<li class=\"rf-helpdetails-categorylistitem\">Armed Forces Europe</li>\n<li class=\"rf-helpdetails-categorylistitem\">Armed Forces Middle East</li>\n<li class=\"rf-helpdetails-categorylistitem\">Armed Forces Pacific</li>\n<li class=\"rf-helpdetails-categorylistitem\">Guam</li>\n<li class=\"rf-helpdetails-categorylistitem\">Northern Mariana Islands</li>\n<li class=\"rf-helpdetails-categorylistitem\">Palau</li>\n<li class=\"rf-helpdetails-categorylistitem\">U.S. Virgin Islands</li>\n</ul>\n\n<p class=\"rf-helpdetails-categorysummary\">Simply shop <a href=\"http://www.apple.com\">apple.com</a> with the payment method of your choice, and we'll ship the order to any address within the 50 United States and Puerto Rico.</p>\n\n<p class=\"rf-helpdetails-categorysummary\">We regret that we cannot ship orders placed in the U.S. to addresses outside the 50 states and Puerto Rico. Let us help you <a href=\"https://apple.com/buy\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: apple.com/buy\">find an Apple reseller</a> to assist you in purchasing Apple products locally.</p>\n\n\n<h3 class=\"rf-helpdetails-categorysummarytitle\">Shopping outside the U.S.</h3>\n<p class=\"rf-helpdetails-categorysummary\">There are more than 30 <a href=\"https://www.apple.com/\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: \">apple.com</a> stores in countries around the globe. If you would like to purchase Apple products from outside the U.S., please see our <a href=\"/shop/browse/open/country_selector\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: open/country_selector\">International Store Directory</a> to find out if a store serves your country.</p>\n\n<h3 class=\"rf-helpdetails-categorysummarytitle\">Shopping for friends and family who reside outside of the U.S.</h3>\n<p class=\"rf-helpdetails-categorysummary\">Would you like to buy a gift for a friend or family member residing in a different country? Visit the <a href=\"/shop/help/gifting\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: help/gifting\">Gifting</a> section of online Help for more information.</p>\n\n<h3 class=\"rf-helpdetails-categorysummarytitle\">Sales to U.S. military personnel stationed abroad</h3>\n<p class=\"rf-helpdetails-categorysummary\">If you would like to ship to an APO/FPO address, please see our <button type=\"button\" data-ase-overlay=\"help-info-overlay\" data-ase-click=\"show\" class=\"rf-help-helpoverlaylink as-buttonlink\">APO/FPO</button> page.</p>\n<p class=\"rf-helpdetails-categorysummary\">Apple's products may be found at your local PX/BX AAFES store. Please contact <a href=\"http://aafes.com\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: aafes.com\">AAFES</a> to find out if your base carries Apple products.</p>\n\n","id":"policy"},"first":false,"even":false,"position":6,"last":true}],"size":6}}}; window.pageLevelData.helpTopSection = {"helpDetailsTopSection":"<div><h1 class=\"rf-helpdetails-headertitle\">Shipping & Pickup</h1><p class=\"rf-helpdetails-headerdescription\"><p>To manage your order, go to <a href=\"https://secure.store.apple.com/shop/order/list\" data-slot-name=\"TopSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: OrderStatus\">apple.com/orderstatus</a>. If your order has already been shipped, you can use your tracking link to redirect your shipment to a pickup point, hold it at a secure location, or fill out a signature waiver or shipment release. You can also generate a return label or have one emailed to you. Then contact the carrier to arrange a free pickup. Or return your product to an Apple Store within 14 days of the delivery.</p> </p></div>"}; window.pageLevelData.eolOverlay = "<div class=\"redirect-notification\">\n <h2 class=\"redirect-notification-header\"><span>Looking for something?</span></h2>\n <div class=\"redirect-notification-body\"><span><p>We thought so. The page you’re looking for, however, is no longer available at apple.com. </p><p>We do have some similar information to share with you.</p></span></div>\n <button type=\"button\" class=\"redirect-notification-button button rect cancel\">\n <span><span>OK</span></span>\n </button>\n</div>"; </script> <div id="help-info-overlay" hidden> <h2 class="as-help-overlaytitle">APO/FPO Shipments</h2> <div class="topic" id="topic-1"> <p class="as-help-helpoverlaysummary"><font color="red">NOTE: As of November 15, 2012, US Postal Service regulations allow the shipment of products containing lithium-based batteries to APO, FPO, or DPO locations. USPS still prohibits the shipment of stand-alone lithium-based batteries, such as a replacement MacBook Pro battery. If you intend to purchase a stand-alone lithium battery for shipment to an APO, FPO or DPO address, please contact your freight forwarding service before making your purchase to determine product eligibility and delivery options to your desired destination.</font></p> <p class="as-help-helpoverlaysummary"> Apple does not ship directly to APO/FPO addresses. However, there are a number of third-party forwarding services that can conveniently redirect Apple Store shipments to APO/FPO addresses for a fee. </p> <h3 class="as-help-helpoverlaysubtitle"> Here’s how it works: </h3> <ul class="as-help-helpoverlaylist"> <li class="as-help-helpoverlaylistitem">Sign up with one of the freight forwarding services such as <a href="http://apobox.com" data-slot-name="OverlayContent" data-feature-name="Astro Link" data-display-name="AOS: apobox.com" target="_blank">APO Box <span class="visuallyhidden">(Opens in a new window)</span></a>, or select another provider of your choosing.</li> <li class="as-help-helpoverlaylistitem">Then simply return to the Apple Online Store for Government and Military Employees to complete your order using the new U.S. address provided by the forwarding service. It’s really that simple.</li> <li class="as-help-helpoverlaylistitem">Apple will ship your order to your new U.S. shipping address and the forwarding service will forward your order to your APO/FPO address. (Fees and service vary by vendor.)</li> </ul> <h3 class="as-help-helpoverlaysubtitle"> APO/FPO Shipping Charges: </h3> <p class="as-help-helpoverlaysummary"> Please note that in addition to the standard shipping charges billed by Apple Inc., the forwarding service has its own charge for getting your order to your APO/FPO address. These additional fees include handling fees, Priority Mail postage, and any optional insurance coverage. Both the postage and insurance are charged at published U.S. Postal Service rates. </p> <h3 class="as-help-helpoverlaysubtitle"> APO/FPO Insurance (Highly Recommended): </h3> <p class="as-help-helpoverlaysummary"> For APO/FPO Shipments, Apple is not responsible for loss or damage to products during shipment from the third-party forwarding service to APO/FPO. Therefore, we highly recommend that you insure each package for up to its full value. Insurance costs range from $3.20 for $200.00 worth of coverage to $21.00 for $2000.00 worth of coverage. </p> <h3 class="as-help-helpoverlaysubtitle"> APO/FPO Delivery Time: </h3> <p class="as-help-helpoverlaysummary"> Please note that APO/FPO deliveries can take up to 6-8 weeks depending on local conditions at destination. Forwarding services use US Postal Service (USPS) to deliver to APO/FPO addresses, and USPS package tracking is not available to final destination. </p> <h3 class="as-help-helpoverlaysubtitle"> Returns: </h3> <p class="as-help-helpoverlaysummary"> Please notify the Apple support agent that your return will initiate from an APO/FPO address. Please <a href="/shop/help/returns_refund" data-slot-name="OverlayContent" data-feature-name="Astro Link" data-display-name="AOS: help/returns_refund">click here</a> for the process. </p> <p class="as-help-helpoverlaysummary"> <strong>Important:</strong> Mention of third-party websites and products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Apple assumes no responsibility with regard to the selection, performance or use of information or products found at third-party websites. Apple provides this only as a convenience to our users. Apple has not tested the information found on these sites and makes no representations regarding its accuracy or reliability. There are risks inherent in the use of any information or products found on the Internet, and Apple assumes no responsibility in this regard. Please understand that a third-party site is independent from Apple and that Apple has no control over the content on that website. Please contact the <a href="http://apobox.com" data-slot-name="OverlayContent" data-feature-name="Astro Link" data-display-name="AOS: apobox.com" target="_blank">vendor <span class="visuallyhidden">(Opens in a new window)</span></a> for additional information. </p> </div> </div> <script crossorigin="anonymous">dciddstr = '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';</script> <div id="portal"></div> </body> </html>