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Contact - How to Contact Us - Apple

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<h1 class="centered-text">Contacting Apple</h1> </div> </div> </header> <section class="section inqueries"> <div class="section-content"> <div class="row small-offset-1"> <h3 class="small-10">Sales and Product Inquiries</h3> <div class="column large-5 small-10"> <h4 class="first">Apple Online Store</h4> <p><a href="/web/20170303011931/http://www.apple.com/">Apple.com</a> is a convenient place to purchase Apple products and accessories from Apple and other manufacturers. You can buy online, <a href="/web/20170303011931/http://www.apple.com/us/shop/goto/chat/start?pg=COM:contact&amp;ap=COM" id="cta-chatlink">chat</a>, or call <span class="nowrap">(800) MY–APPLE</span> <span class="nowrap">(800–692–7753)</span>, 7 days a week from 7:00 a.m. to 10:00 p.m. Central time.</p> <p>You can get information about an order you placed on the Apple Online Store through the <a href="/web/20170303011931/http://www.apple.com/orderstatus/">Order Status</a> page. If you prefer, you can also get order status or make changes by phone at <span class="nowrap">(800) 692–7753</span>, 7 days a week from 7:00 a.m. to 10:00 p.m. Central time.</p> <h4>Apple Retail Stores</h4> <p>Experience the digital lifestyle at any of the <a href="/web/20170303011931/http://www.apple.com/retail/">Apple Retail Stores</a> around the country. Find store hours and contact information for all locations.</p> <h4>Get Financing for You, Your Business, or Your School</h4> <p><a href="/web/20170303011931/http://www.apple.com/financing/">Apple Financial Services</a> offers financing on Apple products for consumers, educational institutions, and businesses. Speak with your Apple representative to learn more.</p> <h4>Find Consultants</h4> <p>Visit our <a href="https://web.archive.org/web/20170303011931/http://consultants.apple.com/">Apple Consultants Network</a> page to find a consultant in the U.S. or Canada.</p> <h4>Find Authorized Training Centers</h4> <p>Use our <a href="https://web.archive.org/web/20170303011931/http://training.apple.com/locations">Training Center Locator</a> to find Apple Authorized Training Centers worldwide.</p> </div> <div class="column large-5 large-offset-1 small-10 small-offset-0"> <h4 class="first">How to Buy for Business</h4> <p>If you are a business or professional user, visit the <a href="/web/20170303011931/http://www.apple.com/us_smb_78313/shop/goto/home">Apple Store for Business</a> or call <span class="nowrap">1–800–854–3680</span>, 7 days a week from 7:00 a.m. to 7:00 p.m. Central time.</p> <p><strong>Corporate and Government Sales:</strong></p> <ul> <li>Apple Enterprise Sales <span class="nowrap">(877) 412–7753</span></li> <li>Apple Government Sales <span class="nowrap">(877) 412–7753</span></li> </ul> <h4>How to Buy for Education</h4> <p>If you are a student or teacher, visit the <a href="/web/20170303011931/http://www.apple.com/us/shop/goto/educationrouting/">Apple Store for Education</a> or call 1–800–692–7753, 7 days a week from 7:00 a.m. to 10:00 p.m. Central time.</p> <p>If you are buying on behalf of an educational institution, visit the <a href="https://web.archive.org/web/20170303011931/https://ecommerce.apple.com/asb2b/fys.do?language=EN&amp;country=US">Apple Store for Education Institutions</a> or call <span class="nowrap">1–800–800–2775</span>, 7 days a week from 9:00 a.m. to 6:00 p.m. Central time.</p> <h4>Find Apple Authorized Resellers</h4> <p>Use our <a href="/web/20170303011931/http://www.apple.com/buy/locator/">Reseller Locator</a> to find an Apple Authorized Reseller in the U.S.</p> <p><a href="/web/20170303011931/http://www.apple.com/buy/">Apple Authorized Resellers</a> offer industry expertise, multi-platform services, and Mac-based solutions for a wide variety of organizations.</p> </div> </div> </div> </section> <div class="section-border"></div> <section class="section nacc"> <div class="section-content"> <div class="row small-offset-1"> <h3 class="headline-column small-10">North American Corporate Contacts</h3> <div class="column large-5 small-10"> <div class="info-box"> <figure class="us-icon"></figure> <p class="country">United States</p> <ul> <li>Apple Media Helpline <span class="nowrap">(408) 974–2042</span></li> <li>Apple Software Upgrade Center (888) 840–8433</li> <li>Reseller Referral (Resellers, Trainers, Consultants) (800) 538–9696</li> </ul> </div> </div> <div class="column large-5 large-offset-1 small-10 small-offset-0"> <div class="info-box"> <figure class="canada-icon"></figure> <p class="country">Canada</p> <ul> <li>Apple Store (Consumer and Education Individuals) (800) MY–APPLE (800–692–7753)</li> </ul> </div> <div class="info-box"> <figure class="mexico-icon"></figure> <p class="country">Mexico</p> <ul> <li>Apple Store (Consumer and Education Individuals) 001–800–MY–APPLE (001–800–692–7753)</li> <li>Apple Store (Small Business) 001–800–692–7753</li> </ul> </div> </div> </div> </div> </section> <div class="section-border"></div> <section class="section support"> <div class="section-content"> <div class="row small-offset-1"> <h3>Product and Technical Support</h3> <div class="column large-5 small-10"> <h4 class="first">Contact Apple Support</h4> <p>Need service or support? <a href="https://web.archive.org/web/20170303011931/https://expresslane.apple.com/">Start your request online</a> and we’ll find you a solution.</p> <p>More Ways to Get Help:</p> <ul class="help-list"> <li><a href="/web/20170303011931/http://www.apple.com/support/itunes/contact/">Contact iTunes Store support</a></li> <li>U.S. iPod, Mac and iPad technical support: <span class="nowrap">(800) APL–CARE (800–275–2273)</span></li> <li>U.S. iPhone technical support: (800) MY–IPHONE <span class="nowrap">(800–694–7466)</span></li> <li><a href="https://web.archive.org/web/20170303011931/http://support.apple.com/kb/HE57">See all worldwide support telephone numbers</a></li> <li><a href="https://web.archive.org/web/20170303011931/http://support.apple.com/kb/HT1937">Contact a mobile carrier</a></li> <li><a href="/web/20170303011931/http://www.apple.com/retail/geniusbar/">Make an appointment at an Apple Retail Store Genius Bar</a></li> <li><a href="https://web.archive.org/web/20170303011931/https://locate.apple.com/">Find an Apple Authorized Service Provider</a></li> <li>Beats support: <br/><span class="nowrap">(800) 442–4000 (U.S.)</span> or <a href="https://web.archive.org/web/20170303011931/https://www.beatsbydre.com/support/international-numbers.html">see all worldwide support telephone numbers</a></li> </ul> <p class="first">If you have a hearing or vision impairment, call (877) 204–3930 for direct access to Apple representatives who are trained in providing support using accessibility services.</p> <p class="alt">Mac, iPhone, iPod, iPad, Apple TV, and Apple display customers within 90 days of ownership are eligible for complimentary telephone technical support. <a href="/web/20170303011931/http://www.apple.com/support/">Online technical support</a> for Apple products is available beyond the initial 90 days.</p> </div> <div class="column large-5 large-offset-1 small-10 small-offset-0"> <h4 class="nowrap first">Browse Online Support</h4> <p>Visit the Apple Support site for quick answers, manuals, and in-depth technical articles. Visit Apple Support Communities to get help and tips from fellow Apple customers.</p> <p>For help with Beats by Dre headphones and speakers, visit Beats Support. For help with the Beats Music streaming service, visit Beats Music Support.</p> <h4>Lost or Stolen Apple Products</h4> <p>If you have lost or found an Apple product, <a href="https://web.archive.org/web/20170303011931/http://support.apple.com/kb/HT2526">contact your local law-enforcement agency to report it</a>. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch, or Mac.</p> <h4>Legal</h4> <p>For legal questions, please go to <a href="/web/20170303011931/http://www.apple.com/legal/contact/">apple.com/legal/contact</a> and select from the drop-down menu provided. To report suspected counterfeit or knockoff products, or other forms of suspected infringement of Apple intellectual property, select Counterfeits &amp; Knockoffs from the drop-down menu.</p> </div> </div> </div> </section> <section class="section corporate"> <div class="section-content"> <div class="row centered-text"> <h4 class="headline-column">Corporate Address</h4> <p class="title">Apple</p> <p>1 Infinite Loop<br/> Cupertino, CA 95014<br/> (408) 996–1010</p> </div> <div class="section-border"></div> <div class="row small-offset-1"> <h4 class="headline-column">Frequently Requested Info</h4> <div class="row"> <div class="column large-3 small-10"> <p><a href="/web/20170303011931/http://www.apple.com/support/appleid/">Apple ID Support</a><br/>Learn more about getting an Apple ID and its benefits.</p> </div> <div class="column large-3 small-10 large-offset-1 small-offset-0"> <p><a href="/web/20170303011931/http://www.apple.com/support/products/">AppleCare Products</a><br/>Find out how to get additional technical support and hardware service options for your Apple products.</p> </div> <div class="column large-3 small-10 large-offset-1 small-offset-0"> <p><a href="https://web.archive.org/web/20170303011931/https://getsupport.apple.com/">Repair and Service</a><br/>See all your repair and service options based on your product and location.</p> </div> </div> <div class="row"> <div class="column large-3 small-10"> <p><a href="https://web.archive.org/web/20170303011931/http://discussions.info.apple.com/">Apple Support Communities</a><br/>Give and get help and tips from thousands of other Apple customers.</p> </div> <div class="column large-3 small-10 large-offset-1 small-offset-0"> <p><a href="https://web.archive.org/web/20170303011931/https://checkrepair.apple.com/">Repair Status</a><br/>Quickly and easily get the status of one or all of your repairs.</p> </div> <div class="column large-3 small-10 large-offset-1 small-offset-0"> <p><a href="https://web.archive.org/web/20170303011931/http://jobs.apple.com/">Job Opportunities</a><br/>Find current openings, college jobs, internships, and more.</p> </div> </div> <div class="row"> <div class="column large-3 small-10"> <p><a href="/web/20170303011931/http://www.apple.com/pr/">Media and Analyst Info</a><br/>Get press releases, media contacts, and more.</p> </div> <div class="column large-3 small-10 large-offset-1 small-offset-0"> <p><a href="https://web.archive.org/web/20170303011931/http://mynews.apple.com/">Email Subscriptions</a><br/>Update your email address or change your subscription status.</p> </div> <div class="column large-3 small-10 large-offset-1 small-offset-0"> <p><a href="/web/20170303011931/http://www.apple.com/usergroups/">User Groups</a><br/>Mix and mingle with other Apple Users in your area.</p> </div> </div> </div> <div class="section-border"></div> <div class="row feedback small-offset-1"> <h4 class="headline-column small-10">Feedback</h4> <p>Tell us how we’re doing. Select the appropriate feedback option (we read everything, but can’t always respond):</p> <div class="column large-4 small-10"> <a href="/web/20170303011931/http://www.apple.com/feedback/">Product Feedback</a> <a href="/web/20170303011931/http://www.apple.com/contact/searchfeedback.html">Search Feedback</a> </div> <div class="column large-4 small-10"> <a href="/web/20170303011931/http://www.apple.com/contact/feedback.html">Website Feedback</a> </div> <div class="column large-4 small-10"> <a href="https://web.archive.org/web/20170303011931/http://developer.apple.com/contact/">Developer Feedback</a> </div> </div> </div> </section> </div> <footer id="ac-globalfooter" class="no-js" lang="en-US" data-analytics-region="global footer" role="contentinfo" aria-labelledby="ac-gf-label"> <div class="ac-gf-content"> <h2 class="ac-gf-label" id="ac-gf-label">Apple Footer</h2> <nav class="ac-gf-breadcrumbs" aria-label="Breadcrumbs" role="navigation"> <a 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