Integrated payments transformed the Radisson Collection

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    <div class="coh-container coh-hero coh-hero-full-width" > <div class="coh-container ssa-instance-7f29e345-089d-45f3-852e-3a5ab868cab0 coh-ce-71af2898" > </div> <div class="coh-container coh-ce-4a6fe916" > <div class="coh-container coh-ce-7a5b971 coh-container-boxed" > <div class="coh-container coh-ce-5c6ef1a9" > <a href="/case-studies" class="coh-link coh-style-secondary-light coh-ce-d12d1c1f" target="_self" >See All Case Studies</a> <h1 class="coh-heading coh-style-l50 coh-ce-345d7d7e" > CASE STUDIES • Radisson Collection Hotel, Santa Sofia Milan </h1> <h2 class="coh-heading coh-style-h700 coh-ce-6d3ee733" > How Planet’s integrated payments and software solution modernised the historic Radisson Collection Hotel, Santa Sofia Milan </h2> </div> </div> </div> <div class="coh-container coh-ce-2c3d978a coh-container-boxed" > <div class="coh-container coh-ce-813f0ce3 coh-container-boxed" > <div class="coh-row coh-row-bleed-xl coh-row-visible-xl" data-coh-row-match-heights="{"xl":{"target":"none"}}"> <div class="coh-row-inner coh-ce-df4b7581"> <div class="coh-column ssa-instance-7f29e345-089d-45f3-852e-3a5ab868cab0 coh-ce-2111aab9 coh-visible-ps coh-col-ps-12 coh-visible-sm coh-col-sm-12 coh-visible-xl coh-col-xl-3" > </div> <div class="coh-column coh-ce-88120c26 coh-visible-ps coh-col-ps-12 coh-visible-sm coh-col-sm-12 coh-visible-xl coh-col-xl-9" > <h4 class="coh-heading coh-style-b200 coh-ce-11b8d418" > The Radisson Collection Hotel, Santa Sofia Milan is an exclusive hotel in the heart of the city. The hotel has transformed a 1960’s office building into a refined lifestyle experience, reflecting Milan’s contemporary, cosmopolitan atmosphere. So when the building was renovated, the team turned to Planet to complete the luxury experience for their guests with new infrastructure for the hotel. </h4> </div> </div> </div> </div> </div> </div> <div class="coh-container coh-ce-79e03aaa coh-container-boxed" > <div class="coh-row coh-row-xl coh-row-visible-xl" data-coh-row-match-heights="{"xl":{"target":"none"}}"> <div class="coh-row-inner"> <div class="coh-column coh-ce-f8a751d7 coh-visible-sm coh-col-sm-12 coh-col-sm-offset-0 coh-visible-lg coh-col-lg-6 coh-col-lg-offset-1 coh-visible-xl coh-col-xl-5 coh-col-xl-offset-2" > <div class="coh-container coh-ce-50391bef" > <div class="coh-container coh-ce-3f42e9f2" > <h4 class="coh-heading coh-style-heading-4-planet coh-ce-a41c9c56" > Challenge </h4> <p class="coh-paragraph reading-section coh-style-b100 coh-ce-e7d4178f" >To provide a seamless payments experience, the Radisson Collection Hotel, Santa Sofia Milan needed a flexible Gateway solution that integrated fully with their existing PMS, so accounting and reconciliations could be centralised. Their goal was to reduce security risks and human error from manually inputting card details. Plus, the hotel wanted to boost efficiency and save time, offering a smoother, streamlined payment experience for their guests. </p> </div> <div class="coh-container coh-ce-3f42e9f2" > <h4 class="coh-heading coh-style-heading-4-planet coh-ce-77c88559" > Solution </h4> <p class="coh-paragraph reading-section coh-style-b100 coh-ce-95bdf739" >Planet’s integrated payments with PMS solution transformed the Radisson Collection Hotel, Santa Sofia Milan’s approach to payments. As their preferred corporate partner for integrated payment solutions, Planet was the only provider that could integrate with the hotel’s PMS. This gives guests a frictionless experience and allows staff to securely and efficiently take payments. </p> </div> <div class="coh-container coh-ce-f48650e2" > <p class="coh-paragraph coh-style-h200 coh-ce-8d1145d4" >Radisson Hotel Collection, Santa Sofia Milan</p> <div class="coh-container tags-container coh-ce-cc2ca1bd coh-container-boxed" > <blockquote class="coh-blockquote coh-style-l50 coh-ce-da6098c0" > </blockquote> </div> </div> </div> </div> <div class="coh-column coh-ce-845b5d94 coh-visible-sm coh-col-sm-12 coh-col-sm-offset-0 coh-visible-lg coh-col-lg-5 coh-col-lg-offset-0 coh-visible-xl coh-col-xl-4 coh-col-xl-offset-0" >      <div class="coh-container ssa-component coh-component ssa-component-instance-7e8d211a-2af3-413c-9ac5-9a139e7cfdcd coh-component-instance-7e8d211a-2af3-413c-9ac5-9a139e7cfdcd coh-style-planet-padding-top-bottom---small coh-style-padding-left-right---small coh-ce-cpt_video_with_thumbnail-59405631" >     <div class="coh-container coh-ce-cpt_video_with_thumbnail-ff67feb9 coh-container-boxed" > <div class="coh-container textAndVideoYoutube coh-ce-cpt_video_with_thumbnail-7c24d31b" > <div class="coh-container video_youtube coh-youtube-embed-inner coh-youtube-embed-4by3 coh-ce-cpt_video_with_thumbnail-305a20b3" > <div class="coh-container" id="video_youtube_player" > </div> </div> <div class="coh-container video_thumbnail coh-ce-cpt_video_with_thumbnail-3f96e15d" > <img class="coh-image coh-image-responsive-xl" src="/sites/default/files/styles/webp/public/2024-06/Santa%20Sofia%20Milan_bar%20photo.png.webp?itok=dCMcWDa9" /> </div> </div> </div> </div>  <div class="coh-container coh-ce-944dcceb" > <h3 class="coh-heading coh-container-boxed coh-style-h200 coh-ce-1c8e009c" > Radisson Hotel Collection, Santa Sofia Milan </h3> <div class="coh-container tags-container coh-ce-30aa81e8 coh-container-boxed" > <blockquote class="coh-blockquote coh-style-l50 coh-ce-da6098c0" > </blockquote> </div> </div> </div> </div> </div> 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