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var OAO = OAO || {}; OAO.q = OAO.q || {}; OAO.q.pageintegration = OAO.q.pageintegration || []; </script> <div class="page-content"> <div class="oao-navi-navigation oao-navi-light" xmlns:f="http://www.w3.org/1999/html"> <div class="oao-navi-left"> <div class="oao-navi-application-name"> <a class="oao-navi-app-name" href="https://www.ionos.com/help/"> <span class="oao-navi-app-logo"></span> <span> Help Center </span> </a> </div> </div> </div> <main id="content" class="clearfix landinghub" data-iframe-height=""> <a class="skip-target" name="skip-to-content"></a> <header class="page-header page-header--narrow"> <div class="page-header__block"> <div class="grid"> <div class="grid-col grid-col--8 grid-col--small-12"> <div class="breadcrumb"> <a href="/help/" class="breadcrumb__item">Home</a> </div> <h1 class="page-header__headline">Server &amp; Cloud Infrastructure</h1> <p class="page-header__paragraph">Detailed tutorials and information about IONOS Dedicated, Managed &amp; Cloud Servers.</p> </div> <div class="grid-col grid-col--4 grid-col--small-12 grid-col--align-right grid-col--small-align-left"> <p class="content-paragraph ciso_deeplinks"><a href="https://my.ionos.com/server-portfolio?&amp;utm_source=helpcenter&amp;utm_medium=landinghub&amp;utm_campaign=1771&amp;utm_term=server-portfolio&amp;utm_content=deeplink&amp;skipIntcpts=true" target="_top" class="button-primary">Manage Server &amp; Cloud</a></p><p class="content-paragraph ciso_deeplinks"><a href="https://www.ionos.com/cloud/cloud-servers?&amp;utm_source=helpcenter&amp;utm_medium=landinghub&amp;utm_campaign=1771&amp;utm_term=cloud-servers&amp;utm_content=deeplink&amp;skipIntcpts=true" target="_blank" class="public link-standard button-icon-before external-action-icon" rel="noreferrer">Choose your Cloud Server Package</a></p> </div> </div> </div> </header> <div class="page-section page-section--narrow"> <div class="page-section__block"> <ul class="accordion accordion--filled" data-accordion-selection-mode="multiple"> <li class="accordion__item"> <a class="in-page-anchor" id="acc48572"></a> <header class="accordion__item-header" id="48572">Popular Topics</header> <section class="accordion__item-section"> <div class="grid-12 equal-grid-spacing clearfix"> <div class="grid-06 grid-medium-12 grid-small-12"> <div class="grid-spacing-both"> <ul class="content-list condensed"><li class="teaser"><a href="/help/server-cloud-infrastructure/cloud-server/" target="" title="Cloud Server" class="link-standard copy-text-b1 copy-text-d1">Cloud Server</a><span class="copy-text-a1">In this category you will find information and assistance to help you set up and manage your Cloud Server.</span></li><li><a class="link-standard" href="/help/server-cloud-infrastructure/cloud-server/#acc106877">First Steps</a></li><li><a class="link-standard" href="/help/server-cloud-infrastructure/cloud-server/#acc106878">Server Administration</a></li><li><a class="link-standard" href="/help/server-cloud-infrastructure/cloud-server/#acc106884">Firewall Policies</a></li><li><a class="link-standard" href="/help/server-cloud-infrastructure/cloud-server/#acc229773">Backup Package</a></li><li><a class="link-standard" href="/help/server-cloud-infrastructure/cloud-server/#acc139812">Troubleshooting</a></li></ul> </div> </div> <div class="grid-06 grid-medium-12 grid-small-12"> <div class="grid-spacing-both"> <ul class="content-list condensed"><li class="teaser"><a href="/help/server-cloud-infrastructure/dedicated-server/" target="" title="Dedicated Server" class="link-standard copy-text-b1 copy-text-d1">Dedicated Server</a><span class="copy-text-a1">In this category you will find information and assistance to help you set up and manage the various Dedicated Servers.</span></li><li><a class="link-standard" href="/help/server-cloud-infrastructure/dedicated-server/#acc107087">First Steps</a></li><li><a class="link-standard" href="/help/server-cloud-infrastructure/dedicated-server/#acc107088">Server Administration</a></li><li><a class="link-standard" href="/help/server-cloud-infrastructure/dedicated-server/#acc107091">Firewall Policies</a></li><li><a class="link-standard" href="/help/server-cloud-infrastructure/dedicated-server/#acc190569">Public Network</a></li><li><a class="link-standard" href="/help/server-cloud-infrastructure/dedicated-server/#acc230140">Backup Package</a></li><li><a class="link-standard" href="/help/server-cloud-infrastructure/dedicated-server/#acc139809">Troubleshooting</a></li><li><a class="link-standard" href="/help/server-cloud-infrastructure/dedicated-server/#acc107098">Dedicated Servers purchased before 28/10/18 and Server Deals</a></li><li><a class="link-standard" href="/help/server-cloud-infrastructure/dedicated-server/#acc107099">Managed Dedicated Server</a></li></ul> </div> </div> </div> <div class="grid-12 equal-grid-spacing clearfix"> <div class="grid-06 grid-medium-12 grid-small-12"> <div class="grid-spacing-both"> <ul class="content-list condensed"><li class="teaser"><a href="/help/server-cloud-infrastructure/vps-linux-and-vps-windows-purchased-after-may-15-2023/" target="" title="Linux VPS and Windows&nbsp;VPS (Purchased after May 15, 2023)" class="link-standard copy-text-b1 copy-text-d1">Linux VPS and Windows&nbsp;VPS (Purchased after May 15, 2023)</a><span class="copy-text-a1">In this category, you will find information and assistance to help you set up and manage our current Windows&nbsp;VPS and Linux VPS. The help articles listed here are valid for VPS purchased on or after May 16, 2023.</span></li><li><a class="link-standard" href="/help/server-cloud-infrastructure/vps-linux-and-vps-windows-purchased-after-may-15-2023/#acc218615">General Information</a></li><li><a class="link-standard" href="/help/server-cloud-infrastructure/vps-linux-and-vps-windows-purchased-after-may-15-2023/#acc218616">Getting Started</a></li><li><a class="link-standard" href="/help/server-cloud-infrastructure/vps-linux-and-vps-windows-purchased-after-may-15-2023/#acc218617">Administration</a></li><li><a class="link-standard" href="/help/server-cloud-infrastructure/vps-linux-and-vps-windows-purchased-after-may-15-2023/#acc236628">IP Addresses</a></li><li><a class="link-standard" href="/help/server-cloud-infrastructure/vps-linux-and-vps-windows-purchased-after-may-15-2023/#acc229884">Backup Package</a></li><li><a class="link-standard" href="/help/server-cloud-infrastructure/vps-linux-and-vps-windows-purchased-after-may-15-2023/#acc225556">Costs</a></li><li><a class="link-standard" href="/help/server-cloud-infrastructure/vps-linux-and-vps-windows-purchased-after-may-15-2023/#acc227524">Troubleshooting</a></li></ul> </div> </div> <div class="grid-06 grid-medium-12 grid-small-12"> <div class="grid-spacing-both"> <ul class="content-list condensed"><li class="teaser"><a href="/help/server-cloud-infrastructure/public-cloud/" target="" title="Public Cloud" class="link-standard copy-text-b1 copy-text-d1">Public Cloud</a><span class="copy-text-a1">Here you will find all the important information about Compute Engine, S3 Object Storage, Managed Kubernentes, Database as a Service (DBaaS), and much more - Technical documentation, tutorials, SDKs, and the Service Catalog</span></li><li><a class="link-standard" href="/help/server-cloud-infrastructure/public-cloud/#acc76711">Public Cloud</a></li></ul> </div> </div> </div> </section> </li> </html> <li class="accordion__item"><a class="in-page-anchor" id="acc48573"></a><header class="accordion__item-header" id="48573">Virtual Servers before September 20, 2016</header><section class="accordion__item-section"><ul class="content-list link-list"><li><a href="/help/server-cloud-infrastructure/virtual-server-for-servers-acquired-before-2017/virtuozzo-based-vps-migrating-your-server-data-to-a-current-vps/" target="" title="Virtuozzo-Based VPS: Migrating Your Server Data to a Current VPS"> Virtuozzo-Based VPS: Migrating Your Server Data to a Current VPS </a></li><li><a href="/help/server-cloud-infrastructure/virtual-server-for-servers-acquired-before-2017/resource-limits-of-the-virtual-server-user-beancounters/" target="" title="Resource Limits of the Virtual Server (User Beancounters)"> Resource Limits of the Virtual Server (User Beancounters) </a></li><li><a href="/help/server-cloud-infrastructure/virtual-server-for-servers-acquired-before-2017/using-repair-mode-for-a-virtual-server/" target="" title="Using Repair Mode for a Virtual Server"> Using Repair Mode for a Virtual Server </a></li><li><a href="/help/server-cloud-infrastructure/virtual-server-for-servers-acquired-before-2017/connect-to-windows-server-via-remote-desktop/" target="" title="Connect to Windows Server via Remote Desktop"> Connect to Windows Server via Remote Desktop </a></li><li><a href="/help/server-cloud-infrastructure/virtual-server-for-servers-acquired-before-2017/changing-the-display-language-in-windows-server-2012-r2/" target="" title="Changing the Display Language in Windows Server 2012 R2"> Changing the Display Language in Windows Server 2012 R2 </a></li><li><a href="/help/server-cloud-infrastructure/virtual-server-for-servers-acquired-before-2017/info-windows-updates-to-virtual-servers/" target="" title="Info: Windows Updates to Virtual Servers"> Info: Windows Updates to Virtual Servers </a></li><li><a href="/help/server-cloud-infrastructure/virtual-server-for-servers-acquired-before-2017/changing-your-password-on-a-virtual-server/" target="" title="Changing your Password on a Virtual Server"> Changing your Password on a Virtual Server </a></li><li><a href="/help/server-cloud-infrastructure/virtual-server-for-servers-acquired-before-2017/log-in-to-the-virtuozzo-power-panel/" target="" title="Log In to the Virtuozzo Power Panel"> Log In to the Virtuozzo Power Panel </a></li><li><a href="/help/server-cloud-infrastructure/virtual-server-for-servers-acquired-before-2017/dcachesize-parameter-in-virtuozzo-is-in-the-red-range/" target="" title="Dcachesize Parameter in Virtuozzo is in the Red Range"> Dcachesize Parameter in Virtuozzo is in the Red Range </a></li><li><a href="/help/server-cloud-infrastructure/virtual-server-for-servers-acquired-before-2017/start-or-stop-your-virtual-server-via-virtuozzo-power-panel/" target="" title="Start or stop your Virtual Server via Virtuozzo Power Panel"> Start or stop your Virtual Server via Virtuozzo Power Panel </a></li><li><a href="/help/server-cloud-infrastructure/virtual-server-for-servers-acquired-before-2017/reset-your-virtual-server-to-a-previous-state/" target="" title="Reset your Virtual Server to a previous state"> Reset your Virtual Server to a previous state </a></li></ul></section></li> </ul> </div> </div> <div class="page-section page-section--narrow"> <div class="page-section__block"> <div class="grid-12 equal-grid-spacing equal-grid-height clearfix"> <div class="grid-04 grid-small-12"> <div class="grid-spacing-both"> <div class="card __direct-selection "> <div class="card__content"> <section class="card__section card__section--align-center"> <figure ><img class="responsive" src="/help/fileadmin/images/aaa_images_without_article/Server_Cloud_Infrastructure/service-leistung-visua.svg" width="680" height="382" alt="" /></figure> <h5 class="headline headline--sub">Scope of Support</h5><p class="content-paragraph">The following document outlines the scope and limitation of support for our server products.</p> </section> <footer class="card__footer card__footer--align-center"> <p class="content-paragraph"><a href="/help/server-cloud-infrastructure/scope-of-support/scope-of-support-for-server-products/" target="_top" class="link-standard button-icon-before action-icon __direct-selection--target">View all Help Topics</a></p> </footer> </div> </div> </div> </div> <div class="grid-04 grid-small-12"> <div class="grid-spacing-both"> <div class="card __direct-selection "> <div class="card__content"> <section class="card__section card__section--align-center"> <figure ><img class="responsive" src="/help/fileadmin/images/aaa_images_without_article/Server_Cloud_Infrastructure/plesk-visual.svg" width="680" height="382" alt="" /></figure> <h5 class="headline headline--sub">Plesk Panel</h5><p class="content-paragraph">In this category you will find information and assistance to set up, manage, and use Plesk.</p> </section> <footer class="card__footer card__footer--align-center"> <p class="content-paragraph"><a href="/help/server-cloud-infrastructure/plesk-panel/" target="_top" class="link-standard button-icon-before action-icon __direct-selection--target">View all Help Topics</a></p> </footer> </div> </div> </div> </div> <div class="grid-04 grid-small-12"> <div class="grid-spacing-both"> <div class="card __direct-selection "> <div class="card__content"> <section class="card__section card__section--align-center"> <figure ><img class="responsive" src="/help/fileadmin/images/aaa_images_without_article/Server_Cloud_Infrastructure/backup-solution-visuals.svg" width="680" height="382" alt="" /></figure> <h5 class="headline headline--sub">Backup Solutions</h5><p class="content-paragraph">In this category you will find information and assistance to set up, manage and use the various backup solutions.</p> </section> <footer class="card__footer card__footer--align-center"> <p class="content-paragraph"><a href="/help/server-cloud-infrastructure/backup-solutions/" target="_top" class="link-standard button-icon-before action-icon __direct-selection--target">View all Help Topics</a></p> </footer> </div> </div> </div> </div> </div> </div> </div> </main> <footer class="page-footer" id="footer-container"> <div id="print-view-footer-info" class="hidden"> <p id="info-text" class="content-paragraph">This document is available online at the following address:</p> <p class="content-paragraph"><a href="https://www.ionos.com/help/server-cloud-infrastructure/">https://www.ionos.com/help/server-cloud-infrastructure/</a></p> </div> <div class="page-footer__block"> <section class="page-footer__section page-footer__section--align-center"> <div class="page-footer__section-item"> <div class="card-block"> <a class="link-standard button-icon-before print-icon copy-text-e1" href="t3://page?uid=current#print">Print Page</a> </div> </div> <div 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