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class="gb-header">Get help with security issues</h1> <p class="subheader gb-subheader">This page includes information about Apple product security for customers, developers, law enforcement personnel, and journalists.</p> <p class="gb-paragraph">Apple is committed to protecting the security and privacy of our customers. You can learn more by visiting our <a href="http://apple.com/privacy" class="gb-anchor">Privacy</a> pages, which include <a href="https://www.apple.com/privacy/manage-your-privacy/" class="gb-anchor">tips and information</a> to help keep your devices and data safe. You can also <a href="https://www.apple.com/legal/privacy/contact/" class="gb-anchor">ask us a question about privacy</a>. </p> <p class="gb-paragraph">If you believe you have discovered a security or privacy vulnerability in an Apple product, <a href="/en-mide/102549" class="gb-anchor">learn how to file a report</a>.</p> <h2 class="gb-header">Passwords and purchases</h2> <ul class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">If you believe that your Apple Account has been compromised, <a href="/en-mide/101567" class="gb-anchor">change your password</a> immediately.</p></li><li class="gb-list_item"><p class="gb-paragraph">If you forgot your Apple Account password, <a href="/en-mide/102656" class="gb-anchor">learn how to reset it</a>.</p></li><li class="gb-list_item"><p class="gb-paragraph">If you have a question about a charge, you can <a href="/en-mide/118212" class="gb-anchor">review your recent purchases</a> in the App Store or iTunes Store.</p></li></ul> <h2 class="gb-header">Phishing and other scams</h2> <p class="gb-paragraph">If you receive a suspicious email that's designed to look like it’s from Apple, you can forward it to <a href="mailto:reportphishing@apple.com" class="gb-anchor">reportphishing@apple.com</a>. </p> <p class="gb-paragraph"><a href="/en-mide/102568" class="gb-anchor">Learn more about phishing and other social engineering schemes</a></p> <h2 class="gb-header">Lost or stolen products</h2> <p class="gb-paragraph">If you lose your device or think it might be stolen, these articles might help you find it and protect your information.</p> <ul class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph"><a href="/en-mide/120837" class="gb-anchor" link-type="ICON">Learn what to do if your iPhone or iPod touch is lost or stolen</a></p></li><li class="gb-list_item"><p class="gb-paragraph"><a href="/en-mide/101558" class="gb-anchor" link-type="ICON">Learn what to do if your Apple Watch is lost or stolen</a></p></li><li class="gb-list_item"><p class="gb-paragraph"><a href="/en-mide/102481" class="gb-anchor" link-type="ICON">Learn what to do if your Mac is lost or stolen</a></p></li></ul> <h2 class="gb-header">Personal safety</h2> <p class="gb-paragraph">If you’d like to revisit what you share with other people, or if you’re concerned that someone is accessing information you didn't share from your Apple device, the guide and the checklists below can help you understand what information you're sharing, how to identify risks, and how to make changes to protect your safety. </p> <ul class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph"><a href="https://support.apple.com/guide/personal-safety/welcome/web" class="gb-anchor" link-type="ICON">Download and read the Personal Safety User Guide</a></p></li><li class="gb-list_item"><p class="gb-paragraph"><a href="https://support.apple.com/guide/personal-safety/ipsb8deced49" class="gb-anchor" link-type="ICON">Learn what to do if you want to see if anyone else has access to your device or accounts</a></p></li><li class="gb-list_item"><p class="gb-paragraph"><a href="https://support.apple.com/guide/personal-safety/ips336abe8bf" class="gb-anchor" link-type="ICON">Learn what to do if you want to stop sharing with someone you previously shared with</a></p></li><li class="gb-list_item"><p class="gb-paragraph"><a href="https://support.apple.com/guide/personal-safety/ips3dbc70436" class="gb-anchor" link-type="ICON">Learn what to do if you want to make sure no one else can see your location</a></p></li></ul> <h2 class="gb-header">Developer resources</h2> <p class="gb-paragraph">Learn about <a href="https://developer.apple.com/security/" class="gb-anchor">security documentation and resources</a> for developers. </p> <p class="gb-paragraph">Contact <a href="https://developer.apple.com/support/" class="gb-anchor">Apple Developer Support</a> to request assistance with certificate revocation or issuance.</p> <h2 class="gb-header">Law enforcement </h2> <p class="gb-paragraph">Please consult these guidelines for contacting Apple with law enforcement requests: </p> <ul class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph"><a href="https://www.apple.com/legal/privacy/law-enforcement-guidelines-us.pdf" class="gb-anchor">Contact law enforcement in the United States</a></p></li><li class="gb-list_item"><p class="gb-paragraph"><a href="https://images.apple.com/legal/privacy/law-enforcement-guidelines-outside-us.pdf" class="gb-anchor">Contact law enforcement outside the United States</a></p></li></ul> <h2 class="gb-header">Journalists</h2> <p class="gb-paragraph">Journalists can contact <a href="https://www.apple.com/newsroom/" class="gb-anchor">Apple media relations</a> at <a href="mailto:media.help@apple.com" class="gb-anchor">media.help@apple.com</a>.</p> <div id="disclaimer"> <div class="sosumi"><p class="gb-paragraph">Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. <a href="https://support.apple.com/103190" class="gb-anchor">Contact the vendor</a> for additional information.</p></div> </div> <div class='mod-date'> <span>Published Date:</span> <time dateTime=September 16, 2024itemprop='datePublished'>September 16, 2024</time> </div> </div> </div> <div id='helpful-rating-wrapper'> <div id='helpful' class='ratings okapi-enabled'> <div> <fieldset id='question-state' class='show'> <legend class='helpful-heading'> <span id="okapi-a">Helpful?</span> </legend> <div class='helpful-btn-grp'> <button class='button button-reduced button-secondary' id='yes-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='yes' data-ss-analytics-event=acs.link_click title='Solved my problem'> Yes </button> <button class='button button-reduced button-secondary' id='no-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='no' data-ss-analytics-event=acs.link_click title='Not helpful'> No </button> </div> </fieldset> </div> <div id='feedback-state' class="form-element form-textbox-labelbelow hide"> <form autocomplete="off"> <input type='hidden' id='form-counter-error-message' value="Maximum character limit is 250." /> <label id='feedback-label' data-no-label="Thanks for letting us know." data-yes-label="We’re glad this article helped." ></label> <div class='form-element form-textbox-labelbelow' id='feedback'> <div class="textarea-wrapper"> <div> <div class="form-textbox form-textbox-with-counter"> <span class="form-label" id="optional_label" aria-hidden="true"></span> <textarea type="text" class="form-textbox-textarea form-counter-textarea form-text-area form-textbox-input" data-max-length='250' aria-labelledby="optional_label" aria-describedby="char_limit_counter" data-no-placeholder="How can we make this article more helpful? 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