Medical records - Access to Information Office | McGill University Health Centre

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</div> </div> </section> <div id="main-wrapper" class="layout-main-wrapper clearfix"> <div id="main"> <div id="block-cusm-theme-breadcrumbs" class="block block-system block-system-breadcrumb-block"> <div class="content"> <section class="wrapBreadcrumbs" > <div class="container container-large"> <div class="row"> <div class="col-md-12"> <nav class="breadcrumbs" aria-label="Breadcrumb"> <ol> <li> <a href="https://muhc.ca/" name="Home">Home</a> </li> <li> <a href="#" aria-current="page"> Medical records - Access to Information Office </a> </li> </ol> </nav> </div> </div> </div> </section> </div> </div> <div class="clearfix"> <main class="main-content col" id="content" role="main"> <section class="section"> <a id="main-content" tabindex="-1"></a> <div class="container container-large"> <div class="row"> <div class="col-sm-12"> <div id="block-pagetitle" class="block block-core block-page-title-block"> <div class="content"> <div class="title left"> <h1 class="page-title"><span property="schema:name" class="field field--name-title field--type-string field--label-hidden">Medical records - Access to Information Office</span> </h1> </div> </div> </div> <div id="block-cusm-theme-content" class="block block-system block-system-main-block"> <div class="content"> <article data-history-node-id="47973" about="https://muhc.ca/medical-records" typeof="schema:WebPage" class="node node--type-page node--view-mode-full clearfix"> <header> <span property="schema:name" content="Medical records - Access to Information Office" class="rdf-meta hidden"></span> </header> <div class="node__content clearfix"> <div class="field field--name-field-landingp-builder field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph text_zone_area container paragraph--type--text-area paragraph--view-mode--default"> <div class="p-2 justify-content-center"> <div class="clearfix text-formatted field field--name-field-landingp-longtxt field--type-text-long field--label-hidden field__item"><p>The medical record is a confidential document kept in the medical records department. Medical archivists ensure the disclosure of health information in accordance with the laws and regulations in force in Quebec.</p><p>In accordance with article 17 of the Act respecting health and social services information, every person has the right to be informed of the existence of and to have access to any information concerning him or her that is held by a body. </p></div> </div> </div> </div> <div class="field__item"> <div class="paragraph text_zone_area container paragraph--type--text-area paragraph--view-mode--default"> <div class="p-2 justify-content-center"> <div class="clearfix text-formatted field field--name-field-landingp-longtxt field--type-text-long field--label-hidden field__item"><div class="row"><div class="col-sm-12"><div class="card bg-light"><div class="card-body"><h4 class="text-align-center">Class action against tobacco companies<br> </h4><p>If you represent the estate of a tobacco victim and do not have the victim's health insurance number, <strong>you must request access to information to the RAMQ.</strong></p><p>To find out how to make a request for access to information from the RAMQ, the process is available by <a href="https://www.ramq.gouv.qc.ca/en/news/2024-10-21/class-action-against-tobacco-companies" target="_blank">clicking here.</a><br><br>If you have any questions about the tobacco class actions, please contact the Proactio team by:<br> </p><p class="text-align-center">Email: <a href="/cdn-cgi/l/email-protection#83f7e2e1e2e0c3f3f1ece2e0f7eaecade0e2"><span class="__cf_email__" data-cfemail="99edf8fbf8fad9e9ebf6f8faedf0f6b7faf8">[email protected]</span></a><br>Telephone: 438-858-8341 or 438-384-7230 or toll free: 1-888-880-1844<br>Or visit <a href="https://www.recourstabac.com/en/" target="_blank">recourstabac.com</a></p></div></div></div></div><p> </p></div> </div> </div> </div> <div class="field__item"> <div class="paragraph landing_section_title paragraph--type--section-title paragraph--view-mode--default"> <div class="title"> <h2>How to make a request</h2> </div> </div> </div> <div class="field__item"> <div class="paragraph text_zone_area container paragraph--type--text-area paragraph--view-mode--default"> <div class="p-2 justify-content-center"> <div class="clearfix text-formatted field field--name-field-landingp-longtxt field--type-text-long field--label-hidden field__item"><p>In order to obtain a copy of your medical records or that of your child, you must submit a written request, either by completing the <a href="/sites/default/files/docs/autorisation_de_communiquer_de_linformation_cusm_dynamic.pdf" target="_blank">authorization form</a> online or by writing your request, taking care to include the information mentioned below.</p><p>The request can be sent by mail, fax or email to the following address: <a href="archives.medicales@muhc.mcgill.ca"><span class="__cf_email__" data-cfemail="a1c0d3c2c9c8d7c4d28fccc4c5c8c2c0cdc4d2e1ccd4c9c28fccc2c6c8cdcd8fc2c0">[email protected]</span></a></p><p>You can also complete the form in person at one of our Access to information offices during opening hours.</p><p>We can send you the requested information by email, however, please always indicate an alternative means of transmission, such as on-site pickup, postal mail, or fax, in case transmission by email is not possible.</p><p>Please include the following information in your request so that we can respond appropriately:</p><ul><li>patient’s first and last name</li><li>date of birth</li><li>patient’s hospital card number according to the site</li><li>health insurance card number</li><li>your complete contact information (name, address, telephone number)</li><li>specify the information required and the period covered</li><li>last name and first name of the recipient</li><li>address of the recipient</li><li>date and signature of the user or authorized person</li></ul></div> </div> </div> </div> <div class="field__item"> <div class="paragraph landing_section_title paragraph--type--section-title paragraph--view-mode--default"> <div class="title"> <h2>Who should sign the request?</h2> </div> </div> </div> <div class="field__item"> <div class="paragraph text_zone_area container paragraph--type--text-area paragraph--view-mode--default"> <div class="p-2 justify-content-center"> <div class="clearfix text-formatted field field--name-field-landingp-longtxt field--type-text-long field--label-hidden field__item"><ul><li>the person himself if he is 14 years of age or older</li><li>the holder of parental authority if the person is younger than 14 years</li><li>any person who can consent to the care of another person or the tutor or mandatary if it is a person incapable of giving valid consent</li><li>the heir, the successor, the individual legatee, the liquidator of the estate, or a person designated as the beneficiary of life insurance</li><li>people genetically related to a deceased person</li></ul><h5>To avoid further delays in processing your request, please ensure:</h5><ul><li>You have signed your request by hand, with a stylus or via a Document Signing Software, such as DocuSign.</li><li>You have correctly indicated the name of the hospital or hospitals from which you wish to receive information in the “Establishment” section of the form. </li></ul></div> </div> </div> </div> <div class="field__item"> <div class="paragraph landing_section_title paragraph--type--section-title paragraph--view-mode--default"> <div class="title"> <h2>Processing time</h2> </div> </div> </div> <div class="field__item"> <div class="paragraph text_zone_area container paragraph--type--text-area paragraph--view-mode--default"> <div class="p-2 justify-content-center"> <div class="clearfix text-formatted field field--name-field-landingp-longtxt field--type-text-long field--label-hidden field__item"><p>In accordance with article 34 of the Act respecting health and social services information, the establishment must respond to a request promptly and not later than 30 days after the date the request is received.</p></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--column-content-container paragraph--view-mode--default"> <div class="row p-0 m-0 justify-content-center"> <div class="col-lg shadow m-3 p-3 border"> <div class="clearfix text-formatted field field--name-field-body field--type-text-long field--label-hidden field__item"><h5><u>Rectification of information</u></h5><p>In accordance with article 19 of the Act respecting health and social services information, every person has the right to request the rectification of information concerning him or her that is held by a body, of whose existence the person has been informed or to which the person has had access if it is inaccurate, incomplete or equivocal or if it was collected or is kept in contravention of the law.</p></div> </div> <div class="col-lg shadow m-3 p-3 border"> <div class="clearfix text-formatted field field--name-field-body field--type-text-long field--label-hidden field__item"><h5><u>Assistance of a professional</u></h5><p>In accordance with article 35 of the Act respecting health and social services information, where the person in charge of the protection of information grants a request, the person must, if the applicant requires it, be sure to provide the applicant with the assistance of a professional qualified to help him or her understand the information.</p></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph landing_section_title paragraph--type--section-title paragraph--view-mode--default"> <div class="title"> <h2>Access to the medical file of an inapt person</h2> </div> </div> </div> <div class="field__item"> <div class="paragraph text_zone_area container paragraph--type--text-area paragraph--view-mode--default"> <div class="p-2 justify-content-center"> <div class="clearfix text-formatted field field--name-field-landingp-longtxt field--type-text-long field--label-hidden field__item"><h5><u>Representative of an inapt person</u></h5><p>In accordance with article 26 of the Act respecting health and social services information, the tutor or mandatary of an incapable person of full age has the right to be informed of the existence of and to have access to any information concerning that person.</p></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--collapse-bloc-muhc paragraph--view-mode--default"> <section class="p-3 mb-4" style="background-color:#F1F1F1;"> <div class="accordion h6" id="accordion"> <div class="card mb-0"> <style> /* border color hospital Glen site */ .Color_GLEN { border-left: #005d83 10px solid !important; } .Glen_name_color_Color_GLEN { color: #005d83 !important; } /* border color hospital LACHINE */ .Color_LH { border-left: #6A2C9A 10px solid !important; } .Glen_name_color_Color_LH { color: #6A2C9A !important; } /* border color hospital MGH */ .Color_MGH { border-left: #E40375 10px solid !important; } .Glen_name_color_Color_MGH { color: #E40375 !important; } /* border color hospital Neuro */ .Color_MNH { border-left: #959484 10px solid !important; } .Glen_name_color_Color_MNH { color: #959484 !important; } </style>  <div class='accordion-item'>  <div class="card-header h6 collapsed pl-2" style="cursor:pointer;">  Document to provide </div> <div class="card-body collapse">  <ul><li>official document which proves tutorship, curatorship, or the homologated mandate</li></ul> </div> </div>   <script data-cfasync="false" src="/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js"></script><script> document.addEventListener('DOMContentLoaded', function() { }); // accordion switch change on click var accordionItems = document.getElementsByClassName('accordion-item'); var header; var content; for (i = 0; i < accordionItems.length; i++) { header = accordionItems[i].querySelector('.card-header'); content = accordionItems[i].querySelector('.card-body'); header.onclick = actionDelegate(content); } function hideAllAccordion() { for (i = 0; i < accordionItems.length; i++) { content = accordionItems[i].querySelector('.card-body'); content.classList.remove('show'); } } function actionDelegate(content) { return function () { if (content.classList.contains('show')) { hideAllAccordion(); } else { hideAllAccordion(); content.classList.add('show'); } } } </script> </div> </div> </section> <script> var accordionItems = document.getElementsByClassName('accordion-item'); var header; var content; for (i = 0; i < accordionItems.length; i++) { header = accordionItems[i].querySelector('.card-header'); content = accordionItems[i].querySelector('.card-body'); header.onclick = actionDelegate(content); } function hideAllAccordion() { for (i = 0; i < accordionItems.length; i++) { content = accordionItems[i].querySelector('.card-body'); content.classList.remove('show'); } } function actionDelegate(content) { return function () { if (content.classList.contains('show')) { hideAllAccordion(); } else { hideAllAccordion(); content.classList.add('show'); } } } </script> </div> </div> <div class="field__item"> <div class="paragraph landing_section_title paragraph--type--section-title paragraph--view-mode--default"> <div class="title"> <h2>Access to the medical file of a deceased person</h2> </div> </div> </div> <div class="field__item"> <div class="paragraph text_zone_area container paragraph--type--text-area paragraph--view-mode--default"> <div class="p-2 justify-content-center"> <div class="clearfix text-formatted field field--name-field-landingp-longtxt field--type-text-long field--label-hidden field__item"><p>For all access requests, please indicate the reasons why you wish to have access to the medical file of a deceased user in connection with your title.</p><p>Please attach a copy of the death certificate if the user died elsewhere than in our establishment.</p><p><strong><u>The heir, the successor, the particular legatee, the liquidator of the estate, or a person designated as beneficiary of a life insurance or retirement plan.</u></strong></p><p>In accordance with article 27 of the Act respecting health and social services information, an heir, a successor, a legatee by particular title or a liquidator of the succession of a deceased person, or a person designated by a deceased person as a beneficiary of life insurance or of a death benefit, has the right to be informed of the existence of and to have access to information concerning the deceased person that is held by a body, provided it is necessary for the exercise of their rights and obligations in that capacity. </p></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--collapse-bloc-muhc paragraph--view-mode--default"> <section class="p-3 mb-4" style="background-color:#F1F1F1;"> <div class="accordion h6" id="accordion"> <div class="card mb-0"> <style> /* border color hospital Glen site */ .Color_GLEN { border-left: #005d83 10px solid !important; } .Glen_name_color_Color_GLEN { color: #005d83 !important; } /* border color hospital LACHINE */ .Color_LH { border-left: #6A2C9A 10px solid !important; } .Glen_name_color_Color_LH { color: #6A2C9A !important; } /* border color hospital MGH */ .Color_MGH { border-left: #E40375 10px solid !important; } .Glen_name_color_Color_MGH { color: #E40375 !important; } /* border color hospital Neuro */ .Color_MNH { border-left: #959484 10px solid !important; } .Glen_name_color_Color_MNH { color: #959484 !important; } </style>  <div class='accordion-item'>  <div class="card-header h6 collapsed pl-2" style="cursor:pointer;">  Documents to provide for an heir, specific legatee or legal representative </div> <div class="card-body collapse">  <ul><li>will  </li><li>will searches which prove that there is no will (Barreau du Québec et Chambres des Notaires)</li></ul> </div> </div>   <script> document.addEventListener('DOMContentLoaded', function() { }); // accordion switch change on click var accordionItems = document.getElementsByClassName('accordion-item'); var header; var content; for (i = 0; i < accordionItems.length; i++) { header = accordionItems[i].querySelector('.card-header'); content = accordionItems[i].querySelector('.card-body'); header.onclick = actionDelegate(content); } function hideAllAccordion() { for (i = 0; i < accordionItems.length; i++) { content = accordionItems[i].querySelector('.card-body'); content.classList.remove('show'); } } function actionDelegate(content) { return function () { if (content.classList.contains('show')) { hideAllAccordion(); } else { hideAllAccordion(); content.classList.add('show'); } } } </script> <style> /* border color hospital Glen site */ .Color_GLEN { border-left: #005d83 10px solid !important; } .Glen_name_color_Color_GLEN { color: #005d83 !important; } /* border color hospital LACHINE */ .Color_LH { border-left: #6A2C9A 10px solid !important; } .Glen_name_color_Color_LH { color: #6A2C9A !important; } /* border color hospital MGH */ .Color_MGH { border-left: #E40375 10px solid !important; } .Glen_name_color_Color_MGH { color: #E40375 !important; } /* border color hospital Neuro */ .Color_MNH { border-left: #959484 10px solid !important; } .Glen_name_color_Color_MNH { color: #959484 !important; } </style>  <div class='accordion-item'>  <div class="card-header h6 collapsed pl-2" style="cursor:pointer;">  Documents to provide for a beneficiary of a life insurance policy or retirement plan </div> <div class="card-body collapse">  <ul><li><span lang="EN-US">life insurance policy or proof of retirement plan</span></li></ul> </div> </div>   <script> document.addEventListener('DOMContentLoaded', function() { }); // accordion switch change on click var accordionItems = document.getElementsByClassName('accordion-item'); var header; var content; for (i = 0; i < accordionItems.length; i++) { header = accordionItems[i].querySelector('.card-header'); content = accordionItems[i].querySelector('.card-body'); header.onclick = actionDelegate(content); } function hideAllAccordion() { for (i = 0; i < accordionItems.length; i++) { content = accordionItems[i].querySelector('.card-body'); content.classList.remove('show'); } } function actionDelegate(content) { return function () { if (content.classList.contains('show')) { hideAllAccordion(); } else { hideAllAccordion(); content.classList.add('show'); } } } </script> </div> </div> </section> <script> var accordionItems = document.getElementsByClassName('accordion-item'); var header; var content; for (i = 0; i < accordionItems.length; i++) { header = accordionItems[i].querySelector('.card-header'); content = accordionItems[i].querySelector('.card-body'); header.onclick = actionDelegate(content); } function hideAllAccordion() { for (i = 0; i < accordionItems.length; i++) { content = accordionItems[i].querySelector('.card-body'); content.classList.remove('show'); } } function actionDelegate(content) { return function () { if (content.classList.contains('show')) { hideAllAccordion(); } else { hideAllAccordion(); content.classList.add('show'); } } } </script> </div> </div> <div class="field__item"> <div class="paragraph text_zone_area container paragraph--type--text-area paragraph--view-mode--default"> <div class="p-2 justify-content-center"> <div class="clearfix text-formatted field field--name-field-landingp-longtxt field--type-text-long field--label-hidden field__item"><h5><u>Spouse, ascendant or descendant</u></h5><p>In accordance with article 29 of the Act respecting health and social services information, the spouse, a direct ascendant or a direct descendant of a deceased person has the right to be informed of the existence of and to have access to information relating to the cause of the person’s death that is held by a body, unless the deceased person refused access to the information. </p></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--collapse-bloc-muhc paragraph--view-mode--default"> <section class="p-3 mb-4" style="background-color:#F1F1F1;"> <div class="accordion h6" id="accordion"> <div class="card mb-0"> <style> /* border color hospital Glen site */ .Color_GLEN { border-left: #005d83 10px solid !important; } .Glen_name_color_Color_GLEN { color: #005d83 !important; } /* border color hospital LACHINE */ .Color_LH { border-left: #6A2C9A 10px solid !important; } .Glen_name_color_Color_LH { color: #6A2C9A !important; } /* border color hospital MGH */ .Color_MGH { border-left: #E40375 10px solid !important; } .Glen_name_color_Color_MGH { color: #E40375 !important; } /* border color hospital Neuro */ .Color_MNH { border-left: #959484 10px solid !important; } .Glen_name_color_Color_MNH { color: #959484 !important; } </style>  <div class='accordion-item'>  <div class="card-header h6 collapsed pl-2" style="cursor:pointer;">  Document to provide </div> <div class="card-body collapse">  <ul><li>copy of marriage certificate for spouse</li><li>proof of relationship for ascendants or descendants (e.g. birth certificate) </li></ul> </div> </div>   <script> document.addEventListener('DOMContentLoaded', function() { }); // accordion switch change on click var accordionItems = document.getElementsByClassName('accordion-item'); var header; var content; for (i = 0; i < accordionItems.length; i++) { header = accordionItems[i].querySelector('.card-header'); content = accordionItems[i].querySelector('.card-body'); header.onclick = actionDelegate(content); } function hideAllAccordion() { for (i = 0; i < accordionItems.length; i++) { content = accordionItems[i].querySelector('.card-body'); content.classList.remove('show'); } } function actionDelegate(content) { return function () { if (content.classList.contains('show')) { hideAllAccordion(); } else { hideAllAccordion(); content.classList.add('show'); } } } </script> </div> </div> </section> <script> var accordionItems = document.getElementsByClassName('accordion-item'); var header; var content; for (i = 0; i < accordionItems.length; i++) { header = accordionItems[i].querySelector('.card-header'); content = accordionItems[i].querySelector('.card-body'); header.onclick = actionDelegate(content); } function hideAllAccordion() { for (i = 0; i < accordionItems.length; i++) { content = accordionItems[i].querySelector('.card-body'); content.classList.remove('show'); } } function actionDelegate(content) { return function () { if (content.classList.contains('show')) { hideAllAccordion(); } else { hideAllAccordion(); content.classList.add('show'); } } } </script> </div> </div> <div class="field__item"> <div class="paragraph text_zone_area container paragraph--type--text-area paragraph--view-mode--default"> <div class="p-2 justify-content-center"> <div class="clearfix text-formatted field field--name-field-landingp-longtxt field--type-text-long field--label-hidden field__item"><h5><u>Holder of parental authority or tutor</u></h5><p>In accordance with article 31 of the Act respecting health and social services information, where a minor under 14 years of age is deceased, the person having parental authority or the tutor has the right to be informed of the existence of and to have access to any information concerning the minor that is held by a body. However, that right does not extend to information of a psychosocial nature.</p><h5><u>Genetic disease or hereditary disease</u></h5><p>In accordance with article 30 of the Act respecting health and social services information, persons genetically related to a deceased person have the right to be informed of the existence of and to have access to information concerning the deceased person that is held by a body, provided it is necessary for verifying the existence of a genetic or hereditary disease. </p><p>The right may be exercised even if the deceased person refused access to information concerning the cause of his or her death.</p></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--collapse-bloc-muhc paragraph--view-mode--default"> <section class="p-3 mb-4" style="background-color:#F1F1F1;"> <div class="accordion h6" id="accordion"> <div class="card mb-0"> <style> /* border color hospital Glen site */ .Color_GLEN { border-left: #005d83 10px solid !important; } .Glen_name_color_Color_GLEN { color: #005d83 !important; } /* border color hospital LACHINE */ .Color_LH { border-left: #6A2C9A 10px solid !important; } .Glen_name_color_Color_LH { color: #6A2C9A !important; } /* border color hospital MGH */ .Color_MGH { border-left: #E40375 10px solid !important; } .Glen_name_color_Color_MGH { color: #E40375 !important; } /* border color hospital Neuro */ .Color_MNH { border-left: #959484 10px solid !important; } .Glen_name_color_Color_MNH { color: #959484 !important; } </style>  <div class='accordion-item'>  <div class="card-header h6 collapsed pl-2" style="cursor:pointer;">  Documents to provide </div> <div class="card-body collapse">  <ul><li>proof that you are genetically related by blood (e.g. birth certificate)</li><li>specify the name of the disease you are looking for </li></ul> </div> </div>   <script> document.addEventListener('DOMContentLoaded', function() { }); // accordion switch change on click var accordionItems = document.getElementsByClassName('accordion-item'); var header; var content; for (i = 0; i < accordionItems.length; i++) { header = accordionItems[i].querySelector('.card-header'); content = accordionItems[i].querySelector('.card-body'); header.onclick = actionDelegate(content); } function hideAllAccordion() { for (i = 0; i < accordionItems.length; i++) { content = accordionItems[i].querySelector('.card-body'); content.classList.remove('show'); } } function actionDelegate(content) { return function () { if (content.classList.contains('show')) { hideAllAccordion(); } else { hideAllAccordion(); content.classList.add('show'); } } } </script> </div> </div> </section> <script> var accordionItems = document.getElementsByClassName('accordion-item'); var header; var content; for (i = 0; i < accordionItems.length; i++) { header = accordionItems[i].querySelector('.card-header'); content = accordionItems[i].querySelector('.card-body'); header.onclick = actionDelegate(content); } function hideAllAccordion() { for (i = 0; i < accordionItems.length; i++) { content = accordionItems[i].querySelector('.card-body'); content.classList.remove('show'); } } function actionDelegate(content) { return function () { if (content.classList.contains('show')) { hideAllAccordion(); } else { hideAllAccordion(); content.classList.add('show'); } } } </script> </div> </div> <div class="field__item"> <div class="paragraph text_zone_area container paragraph--type--text-area paragraph--view-mode--default"> <div class="p-2 justify-content-center"> <div class="clearfix text-formatted field field--name-field-landingp-longtxt field--type-text-long field--label-hidden field__item"><h5><u>Grief</u></h5><p>In accordance with article 28 of the Act respecting health and social services information, the spouse or close relative of a deceased person has the right to be informed of the existence of and to have access to information concerning the person where the information could help them in their grieving process, unless the deceased person refused access to that information.</p></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--collapse-bloc-muhc paragraph--view-mode--default"> <section class="p-3 mb-4" style="background-color:#F1F1F1;"> <div class="accordion h6" id="accordion"> <div class="card mb-0"> <style> /* border color hospital Glen site */ .Color_GLEN { border-left: #005d83 10px solid !important; } .Glen_name_color_Color_GLEN { color: #005d83 !important; } /* border color hospital LACHINE */ .Color_LH { border-left: #6A2C9A 10px solid !important; } .Glen_name_color_Color_LH { color: #6A2C9A !important; } /* border color hospital MGH */ .Color_MGH { border-left: #E40375 10px solid !important; } .Glen_name_color_Color_MGH { color: #E40375 !important; } /* border color hospital Neuro */ .Color_MNH { border-left: #959484 10px solid !important; } .Glen_name_color_Color_MNH { color: #959484 !important; } </style>  <div class='accordion-item'>  <div class="card-header h6 collapsed pl-2" style="cursor:pointer;">  Documents to provide </div> <div class="card-body collapse">  <ul><li>proof of relationship (e.g. birth certificate)</li><li>specify the information you are looking for</li><li>copy of the death certificate if the user died elsewhere than in our establishment </li></ul> </div> </div>   <script> document.addEventListener('DOMContentLoaded', function() { }); // accordion switch change on click var accordionItems = document.getElementsByClassName('accordion-item'); var header; var content; for (i = 0; i < accordionItems.length; i++) { header = accordionItems[i].querySelector('.card-header'); content = accordionItems[i].querySelector('.card-body'); header.onclick = actionDelegate(content); } function hideAllAccordion() { for (i = 0; i < accordionItems.length; i++) { content = accordionItems[i].querySelector('.card-body'); content.classList.remove('show'); } } function actionDelegate(content) { return function () { if (content.classList.contains('show')) { hideAllAccordion(); } else { hideAllAccordion(); content.classList.add('show'); } } } </script> </div> </div> </section> <script> var accordionItems = document.getElementsByClassName('accordion-item'); var header; var content; for (i = 0; i < accordionItems.length; i++) { header = accordionItems[i].querySelector('.card-header'); content = accordionItems[i].querySelector('.card-body'); header.onclick = actionDelegate(content); } function hideAllAccordion() { for (i = 0; i < accordionItems.length; i++) { content = accordionItems[i].querySelector('.card-body'); content.classList.remove('show'); } } function actionDelegate(content) { return function () { if (content.classList.contains('show')) { hideAllAccordion(); } else { hideAllAccordion(); content.classList.add('show'); } } } </script> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--column-content-container paragraph--view-mode--default"> <div class="row p-0 m-0 justify-content-center"> <div class="col-lg shadow m-3 p-3 border"> <div class="clearfix text-formatted field field--name-field-body field--type-text-long field--label-hidden field__item"><h5><u>Right of recourse</u></h5><p>In accordance with article 34 of the Act respecting health and social services information, we have 30 days to respond to a request for information. The MUHC has the obligation to inform you of the available recourses and we therefore invite you to read the provisions of the law (articles 132 and subsequent of the Law mentioned above) on the website of the <a href="https://www.cai.gouv.qc.ca/" target="_blank">Commission d’Accès à l’Information</a>.</p></div> </div> <div class="col-lg shadow m-3 p-3 border"> <div class="clearfix text-formatted field field--name-field-body field--type-text-long field--label-hidden field__item"><h5><u>Fees</u></h5><p>Access to the information is free; however, some service fees may apply. </p></div> </div> <div class="col-lg shadow m-3 p-3 border"> <div class="clearfix text-formatted field field--name-field-body field--type-text-long field--label-hidden field__item"><h5><u>Medical Imaging on CD</u></h5><p>Please note that the Medical Records Department is responsible for requests for access to information contained in medical records. If you would like to receive an image of a radiological examination (on CD), please contact the <a href="/node/53893/">Medical Imaging Department</a>.</p></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph landing_section_title paragraph--type--section-title paragraph--view-mode--default"> <div class="title"> <h2>Hospital contact details</h2> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--column-content-container paragraph--view-mode--default"> <div class="row p-0 m-0 justify-content-center"> <div class="col-lg m-3 p-3 "> <div class="clearfix text-formatted field field--name-field-body field--type-text-long field--label-hidden field__item"><p><strong>Royal Victoria Hospital - Montreal Chest Institute (Glen site) </strong><br>1001 Boul. Décarie<br>C RC.7121 <br>Montréal QC  H4A 3J1 <br>Tel.: <a href="tel:+15149341934">514-934-1934</a> ext: 31605 <br>Fax:  514-843-2871 </p></div> </div> <div class="col-lg m-3 p-3 "> <div class="clearfix text-formatted field field--name-field-body field--type-text-long field--label-hidden field__item"><p><strong>Montreal Children's Hospital (Glen site)  </strong><br>1001 Boul. Décarie<br>C RC.7121 <br>Montréal QC H4A 3J1 <br>Tel.: <a href="tel:+15149341934">514-934-1934</a> ext: 24408 <br>Fax: 514-412 4240 </p></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--column-content-container paragraph--view-mode--default"> <div class="row p-0 m-0 justify-content-center"> <div class="col-lg m-3 p-3 "> <div class="clearfix text-formatted field field--name-field-body field--type-text-long field--label-hidden field__item"><p><strong>Montreal General Hospital </strong><br>L6.120 – 1650 Cedar Avenue, <br>Montréal (Québec)  H3G 1A4 <br>Tel.: <a href="tel:+15149341934">514-934-1934</a> ext: 42238 <br>Fax: 514-934-8213 </p></div> </div> <div class="col-lg m-3 p-3 "> <div class="clearfix text-formatted field field--name-field-body field--type-text-long field--label-hidden field__item"><p><strong>The Neuro (Montreal Neurological Institute-Hospital) </strong><br>3801 University Street<br>Room 141 <br>Montréal QC H3A 2B4 <br>Tel.: <a href="tel:+15143981910">514-398-1901</a><br>Fax: 514-398-8467 </p></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--column-content-container paragraph--view-mode--default"> <div class="row p-0 m-0 justify-content-center"> <div class="col-lg m-3 p-3 "> <div class="clearfix text-formatted field field--name-field-body field--type-text-long field--label-hidden field__item"><p><strong>Lachine Hospital </strong><br>650 16th Avenue<br>Room 2C3 <br>Montréal QC H8S 3N5 <br>Tel: <a href="tel:+15146372351">514-637-2351</a> ext: 77232 <br>Fax: 514-637-2285 </p></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph landing_section_title paragraph--type--section-title paragraph--view-mode--default"> <div class="title"> <h2>Business hours</h2> </div> </div> </div> <div class="field__item"> <div class="paragraph text_zone_area container paragraph--type--text-area paragraph--view-mode--default"> <div class="p-2 justify-content-center"> <div class="clearfix text-formatted field field--name-field-landingp-longtxt field--type-text-long field--label-hidden field__item"><p>Monday to Friday: 8:30 a.m. - 3:30 p.m.</p><p>Monday to Friday: 8 a.m. - 3:30 p.m. (Lachine Hospital)</p><p>Please note that the MUHC Access to Health Information Offices are closed on:</p><ul><li>Statutory holidays (Official Canadian observant days) and, exceptionally below:<ul><li>the first or second Monday in February</li><li>first Monday in August </li></ul></li></ul></div> </div> </div> </div> <div class="field__item"> <div class="paragraph landing_section_title paragraph--type--section-title paragraph--view-mode--default"> <div class="title"> <h2>Persons responsible for access to information</h2> </div> </div> </div> <div class="field__item"> <div class="paragraph text_zone_area container paragraph--type--text-area paragraph--view-mode--default"> <div class="p-2 justify-content-center"> <div class="clearfix text-formatted field field--name-field-landingp-longtxt field--type-text-long field--label-hidden field__item"><table style="margin-left:auto;margin-right:auto;text-align:center;"><tbody><tr><td><strong>Dr. Alan Forster</strong></td><td><strong>Me Nadim Elfangary</strong></td></tr><tr><td>Responsible for access to documents and protection of personal information</td><td>Responsible for access to documents and protection of personal information</td></tr><tr><td>Access to user and medical files and personal information</td><td>Administrative documents and employee’s personal information</td></tr><tr><td> </td><td> </td></tr><tr><td><a href="/cdn-cgi/l/email-protection#6f0e1d0c0706190a1c41020a0b060c0e030a1c2f021a070c41020c08060303410c0e" data-linkindex="6" data-loop="" data-mce-href="mailto:archives.medicales@muhc.mcgill.ca" data-ogsc=""><strong><span class="__cf_email__" data-cfemail="127360717a7b6477613c7f77767b71737e7761527f677a713c7f71757b7e7e3c7173">[email protected]</span></strong></a></td><td><a href="/cdn-cgi/l/email-protection#d9b8bababcaaf7b0b7bfb6abb4b8adb0b6b799b4acb1baf7b4babeb0b5b5f7bab8" data-linkindex="7" data-loop="" data-mce-href="mailto:acces.information@muhc.mcgill.ca" data-ogsc=""><strong><span class="__cf_email__" data-cfemail="83e2e0e0e6f0adeaede5ecf1eee2f7eaecedc3eef6ebe0adeee0e4eaefefade0e2">[email protected]</span></strong></a></td></tr></tbody></table></div> </div> </div> </div> </div> <div class="field field--name-field-img-gallery field--type-image field--label-hidden field__items"> </div> </div> </article> </div> </div> </div> </div> </div> </section> </main> </div> </div> </div> </div> </div> </div> <footer> <div class="wrapfooter"> <div class="purplebox"> <div class="container-fluid"> <div class="row"> <div class="col-lg-7 offset-lg-1 col-md-11 offset-md-1"> <h6>About the MUHC</h6> <div class="row"> <div class="col-md-6"> <ul> <li> <a href="https://muhc.ca/muhc-glance">MUHC at a Glance</a> </li> <li> <a href="https://muhc.ca/muhc-logo-guidelines">MUHC Logo Guidelines</a> </li> <li> <a href="https://muhc.ca/vision-mission-values">Vision, mission and values</a> </li> <li> <a href="https://muhc.ca/corporate-leadership">Corporate leadership</a> </li> <li> <a href="https://muhc.ca/media-contact">Media contact</a> </li> <li> <a href="https://muhc.ca/netiquette">Social media and netiquette</a> </li> </ul> </div> <div class="col-md-6"> <ul> <li> <a href="https://muhc.ca/sites/default/files/2024-11/Reglement-document_SQ_CUSM-MUHC_12-01-24_HPO.pdf">Règlement intérieur de l’établissement de Santé Québec - CUSM/MUHC</a> </li> <li> <a href="https://muhc.ca/reports">Reports</a> </li> <li> <a href="https://muhc.ca/clinical-departments-and-services">Clinical Departments and Services</a> </li> <li> <a href="https://muhc.ca/eespresso-mymuhc">Logibec GCH Espresso</a> </li> <li> <a 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Medical records - Access to Information Office | McGill University Health Centre