SmartView Advisor Desktop | Blackboard Help

<!DOCTYPE html> <html lang="en" dir="ltr" prefix="content: http://purl.org/rss/1.0/modules/content/ dc: http://purl.org/dc/terms/ foaf: http://xmlns.com/foaf/0.1/ og: http://ogp.me/ns# rdfs: http://www.w3.org/2000/01/rdf-schema# schema: http://schema.org/ sioc: http://rdfs.org/sioc/ns# sioct: http://rdfs.org/sioc/types# skos: http://www.w3.org/2004/02/skos/core# xsd: http://www.w3.org/2001/XMLSchema# "> <head><script type="text/javascript" src="/_static/js/bundle-playback.js?v=HxkREWBo" charset="utf-8"></script> <script type="text/javascript" src="/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("https://help.blackboard.com/SmartView/Advisor_Desktop_Interface","20200402050922","https://web.archive.org/","web","/_static/", "1585804162"); </script> <link rel="stylesheet" type="text/css" href="/_static/css/banner-styles.css?v=S1zqJCYt" /> <link rel="stylesheet" type="text/css" href="/_static/css/iconochive.css?v=3PDvdIFv" />   <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://web.archive.org/web/20200402050922/https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-5G8Z8WS');</script>  <meta charset="utf-8"/><script type="text/javascript">(window.NREUM||(NREUM={})).loader_config={licenseKey:"fb66a3283b",applicationID:"70695766"};window.NREUM||(NREUM={}),__nr_require=function(e,n,t){function r(t){if(!n[t]){var i=n[t]={exports:{}};e[t][0].call(i.exports,function(n){var i=e[t][1][n];return r(i||n)},i,i.exports)}return n[t].exports}if("function"==typeof __nr_require)return __nr_require;for(var i=0;i<t.length;i++)r(t[i]);return r}({1:[function(e,n,t){function r(){}function i(e,n,t){return function(){return o(e,[u.now()].concat(f(arguments)),n?null:this,t),n?void 0:this}}var o=e("handle"),a=e(4),f=e(5),c=e("ee").get("tracer"),u=e("loader"),s=NREUM;"undefined"==typeof window.newrelic&&(newrelic=s);var p=["setPageViewName","setCustomAttribute","setErrorHandler","finished","addToTrace","inlineHit","addRelease"],l="api-",d=l+"ixn-";a(p,function(e,n){s[n]=i(l+n,!0,"api")}),s.addPageAction=i(l+"addPageAction",!0),s.setCurrentRouteName=i(l+"routeName",!0),n.exports=newrelic,s.interaction=function(){return(new r).get()};var m=r.prototype={createTracer:function(e,n){var t={},r=this,i="function"==typeof n;return o(d+"tracer",[u.now(),e,t],r),function(){if(c.emit((i?"":"no-")+"fn-start",[u.now(),r,i],t),i)try{return n.apply(this,arguments)}catch(e){throw c.emit("fn-err",[arguments,this,e],t),e}finally{c.emit("fn-end",[u.now()],t)}}}};a("actionText,setName,setAttribute,save,ignore,onEnd,getContext,end,get".split(","),function(e,n){m[n]=i(d+n)}),newrelic.noticeError=function(e,n){"string"==typeof e&&(e=new Error(e)),o("err",[e,u.now(),!1,n])}},{}],2:[function(e,n,t){function r(e,n){var t=e.getEntries();t.forEach(function(e){"first-paint"===e.name?c("timing",["fp",Math.floor(e.startTime)]):"first-contentful-paint"===e.name&&c("timing",["fcp",Math.floor(e.startTime)])})}function i(e,n){var t=e.getEntries();t.length>0&&c("lcp",[t[t.length-1]])}function o(e){if(e instanceof s&&!l){var n,t=Math.round(e.timeStamp);n=t>1e12?Date.now()-t:u.now()-t,l=!0,c("timing",["fi",t,{type:e.type,fid:n}])}}if(!("init"in NREUM&&"page_view_timing"in NREUM.init&&"enabled"in NREUM.init.page_view_timing&&NREUM.init.page_view_timing.enabled===!1)){var a,f,c=e("handle"),u=e("loader"),s=NREUM.o.EV;if("PerformanceObserver"in window&&"function"==typeof window.PerformanceObserver){a=new PerformanceObserver(r),f=new PerformanceObserver(i);try{a.observe({entryTypes:["paint"]}),f.observe({entryTypes:["largest-contentful-paint"]})}catch(p){}}if("addEventListener"in document){var l=!1,d=["click","keydown","mousedown","pointerdown","touchstart"];d.forEach(function(e){document.addEventListener(e,o,!1)})}}},{}],3:[function(e,n,t){function r(e,n){if(!i)return!1;if(e!==i)return!1;if(!n)return!0;if(!o)return!1;for(var t=o.split("."),r=n.split("."),a=0;a<r.length;a++)if(r[a]!==t[a])return!1;return!0}var i=null,o=null,a=/Version\/(\S+)\s+Safari/;if(navigator.userAgent){var f=navigator.userAgent,c=f.match(a);c&&f.indexOf("Chrome")===-1&&f.indexOf("Chromium")===-1&&(i="Safari",o=c[1])}n.exports={agent:i,version:o,match:r}},{}],4:[function(e,n,t){function r(e,n){var t=[],r="",o=0;for(r in e)i.call(e,r)&&(t[o]=n(r,e[r]),o+=1);return t}var i=Object.prototype.hasOwnProperty;n.exports=r},{}],5:[function(e,n,t){function r(e,n,t){n||(n=0),"undefined"==typeof t&&(t=e?e.length:0);for(var r=-1,i=t-n||0,o=Array(i<0?0:i);++r<i;)o[r]=e[n+r];return o}n.exports=r},{}],6:[function(e,n,t){n.exports={exists:"undefined"!=typeof window.performance&&window.performance.timing&&"undefined"!=typeof window.performance.timing.navigationStart}},{}],ee:[function(e,n,t){function r(){}function i(e){function n(e){return e&&e instanceof r?e:e?c(e,f,o):o()}function t(t,r,i,o){if(!l.aborted||o){e&&e(t,r,i);for(var a=n(i),f=v(t),c=f.length,u=0;u<c;u++)f[u].apply(a,r);var p=s[y[t]];return p&&p.push([b,t,r,a]),a}}function d(e,n){h[e]=v(e).concat(n)}function m(e,n){var t=h[e];if(t)for(var r=0;r<t.length;r++)t[r]===n&&t.splice(r,1)}function v(e){return h[e]||[]}function g(e){return p[e]=p[e]||i(t)}function w(e,n){u(e,function(e,t){n=n||"feature",y[t]=n,n in s||(s[n]=[])})}var h={},y={},b={on:d,addEventListener:d,removeEventListener:m,emit:t,get:g,listeners:v,context:n,buffer:w,abort:a,aborted:!1};return b}function o(){return new r}function a(){(s.api||s.feature)&&(l.aborted=!0,s=l.backlog={})}var f="nr@context",c=e("gos"),u=e(4),s={},p={},l=n.exports=i();l.backlog=s},{}],gos:[function(e,n,t){function r(e,n,t){if(i.call(e,n))return e[n];var r=t();if(Object.defineProperty&&Object.keys)try{return Object.defineProperty(e,n,{value:r,writable:!0,enumerable:!1}),r}catch(o){}return e[n]=r,r}var i=Object.prototype.hasOwnProperty;n.exports=r},{}],handle:[function(e,n,t){function r(e,n,t,r){i.buffer([e],r),i.emit(e,n,t)}var i=e("ee").get("handle");n.exports=r,r.ee=i},{}],id:[function(e,n,t){function r(e){var n=typeof e;return!e||"object"!==n&&"function"!==n?-1:e===window?0:a(e,o,function(){return i++})}var i=1,o="nr@id",a=e("gos");n.exports=r},{}],loader:[function(e,n,t){function r(){if(!x++){var e=E.info=NREUM.info,n=d.getElementsByTagName("script")[0];if(setTimeout(s.abort,3e4),!(e&&e.licenseKey&&e.applicationID&&n))return s.abort();u(y,function(n,t){e[n]||(e[n]=t)}),c("mark",["onload",a()+E.offset],null,"api");var t=d.createElement("script");t.src="https://"+e.agent,n.parentNode.insertBefore(t,n)}}function i(){"complete"===d.readyState&&o()}function o(){c("mark",["domContent",a()+E.offset],null,"api")}function a(){return O.exists&&performance.now?Math.round(performance.now()):(f=Math.max((new Date).getTime(),f))-E.offset}var f=(new Date).getTime(),c=e("handle"),u=e(4),s=e("ee"),p=e(3),l=window,d=l.document,m="addEventListener",v="attachEvent",g=l.XMLHttpRequest,w=g&&g.prototype;NREUM.o={ST:setTimeout,SI:l.setImmediate,CT:clearTimeout,XHR:g,REQ:l.Request,EV:l.Event,PR:l.Promise,MO:l.MutationObserver};var h=""+location,y={beacon:"bam.nr-data.net",errorBeacon:"bam.nr-data.net",agent:"js-agent.newrelic.com/nr-1167.min.js"},b=g&&w&&w[m]&&!/CriOS/.test(navigator.userAgent),E=n.exports={offset:f,now:a,origin:h,features:{},xhrWrappable:b,userAgent:p};e(1),e(2),d[m]?(d[m]("DOMContentLoaded",o,!1),l[m]("load",r,!1)):(d[v]("onreadystatechange",i),l[v]("onload",r)),c("mark",["firstbyte",f],null,"api");var x=0,O=e(6)},{}],"wrap-function":[function(e,n,t){function r(e){return!(e&&e instanceof Function&&e.apply&&!e[a])}var i=e("ee"),o=e(5),a="nr@original",f=Object.prototype.hasOwnProperty,c=!1;n.exports=function(e,n){function t(e,n,t,i){function nrWrapper(){var r,a,f,c;try{a=this,r=o(arguments),f="function"==typeof t?t(r,a):t||{}}catch(u){l([u,"",[r,a,i],f])}s(n+"start",[r,a,i],f);try{return c=e.apply(a,r)}catch(p){throw s(n+"err",[r,a,p],f),p}finally{s(n+"end",[r,a,c],f)}}return r(e)?e:(n||(n=""),nrWrapper[a]=e,p(e,nrWrapper),nrWrapper)}function u(e,n,i,o){i||(i="");var a,f,c,u="-"===i.charAt(0);for(c=0;c<n.length;c++)f=n[c],a=e[f],r(a)||(e[f]=t(a,u?f+i:i,o,f))}function s(t,r,i){if(!c||n){var o=c;c=!0;try{e.emit(t,r,i,n)}catch(a){l([a,t,r,i])}c=o}}function p(e,n){if(Object.defineProperty&&Object.keys)try{var t=Object.keys(e);return t.forEach(function(t){Object.defineProperty(n,t,{get:function(){return e[t]},set:function(n){return e[t]=n,n}})}),n}catch(r){l([r])}for(var i in e)f.call(e,i)&&(n[i]=e[i]);return n}function l(n){try{e.emit("internal-error",n)}catch(t){}}return e||(e=i),t.inPlace=u,t.flag=a,t}},{}]},{},["loader"]);</script> <script>window['_fs_debug'] = false; window['_fs_host'] = 'fullstory.com'; window['_fs_org'] = '4KT8J'; window['_fs_namespace'] = 'FS'; (function(m,n,e,t,l,o,g,y){ if (e in m && m.console && m.console.log) { m.console.log('FullStory namespace conflict. Please set window["_fs_namespace"].'); return;} g=m[e]=function(a,b){g.q?g.q.push([a,b]):g._api(a,b);};g.q=[]; o=n.createElement(t);o.async=1;o.src='https://'+_fs_host+'/s/fs.js'; y=n.getElementsByTagName(t)[0];y.parentNode.insertBefore(o,y); g.identify=function(i,v){g(l,{uid:i});if(v)g(l,v)};g.setUserVars=function(v){g(l,v)}; g.identifyAccount=function(i,v){o='account';v=v||{};v.acctId=i;g(o,v)}; g.clearUserCookie=function(c,d,i){if(!c || document.cookie.match('fs_uid=[`;`]*`[`;`]*`[`;`]*`')){ d=n.domain;while(1){n.cookie='fs_uid=;domain='+d+ ';path=/;expires='+new Date(0).toUTCString();i=d.indexOf('.');if(i<0)break;d=d.slice(i+1)}}}; })(window,document,window['_fs_namespace'],'script','user');</script> <meta itemprop="acquia_lift:content_title" content="SmartView Advisor Desktop"/> <meta itemprop="acquia_lift:content_type" content="content_page"/> <meta itemprop="acquia_lift:page_type" content="node page"/> <meta itemprop="acquia_lift:context_language" content="en"/> <meta itemprop="acquia_lift:content_section" content="SmartView"/> <meta itemprop="acquia_lift:content_keywords" content=""/> <meta itemprop="acquia_lift:post_id" content="11791"/> <meta itemprop="acquia_lift:content_uuid" content="000b249c-f4bf-44ee-86dd-63b8422c0206"/> <meta itemprop="acquia_lift:published_date" content="1442237009"/> <meta itemprop="acquia_lift:persona" content=""/> <meta itemprop="acquia_lift:engagement_score" content="1"/> <meta itemprop="acquia_lift:account_id" content="BLACKBOARD"/> <meta itemprop="acquia_lift:site_id" content="blackboardprod"/> <meta itemprop="acquia_lift:contentOrigin" content="8480a1a7-d4ab-4a9f-7700-d38f23a3ba6a"/> <meta itemprop="acquia_lift:liftAssetsURL" content="https://lift3assets.lift.acquia.com/stable"/> <meta itemprop="acquia_lift:bootstrapMode" content="auto"/> <meta itemprop="acquia_lift:contentReplacementMode" content="trusted"/> <script src="https://web.archive.org/web/20200402050922js_/https://lift3assets.lift.acquia.com/stable/lift.js" async></script> <script>(function(i,s,o,g,r,a,m){i["GoogleAnalyticsObject"]=r;i[r]=i[r]||function(){(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)})(window,document,"script","/sites/default/files/google_analytics/analytics.js?q7pexd","ga");ga("create", "UA-1394520-1", {"cookieDomain":"auto"});ga("set", "anonymizeIp", true);ga("send", "pageview");</script> <meta name="Generator" content="Drupal 8 (https://www.drupal.org)"/> <meta name="MobileOptimized" content="width"/> <meta name="HandheldFriendly" content="true"/> <meta name="viewport" content="width=device-width, initial-scale=1.0"/> <meta/> <link rel="shortcut icon" href="/web/20200402050922im_/https://help.blackboard.com/sites/default/files/favicon.ico" type="image/vnd.microsoft.icon"/> <link rel="alternate" hreflang="en" href="https://web.archive.org/web/20200402050922/https://help.blackboard.com/SmartView/Advisor_Desktop_Interface"/> <link rel="canonical" href="https://web.archive.org/web/20200402050922/https://help.blackboard.com/SmartView/Advisor_Desktop_Interface"/> <link rel="shortlink" href="https://web.archive.org/web/20200402050922/https://help.blackboard.com/node/11791"/> <link rel="revision" href="https://help.blackboard.com/SmartView/Advisor_Desktop_Interface"/> <title>SmartView Advisor Desktop | Blackboard Help</title> <link rel="stylesheet" media="all" href="/web/20200402050922cs_/https://help.blackboard.com/sites/default/files/css/css_ITzbN5R0gx5vH3vLWdVEn6S78q0p6JD4K0JcRK1ovH8.css?q7pexd"/> <link rel="stylesheet" media="all" href="https://web.archive.org/web/20200402050922cs_/https://fonts.googleapis.com/css?family=Noto+Serif:400,400italic&subset=latin,cyrillic,greek,greek-ext,vietnamese,cyrillic-ext,latin-ext"/> <link rel="stylesheet" media="all" href="/web/20200402050922cs_/https://help.blackboard.com/sites/default/files/css/css_7YcwP6viz1tS5t07H6dSksS-Tpo2T0JeVkpeQ2vhlrI.css?q7pexd"/> <script type="application/json" data-drupal-selector="drupal-settings-json">{"path":{"baseUrl":"\/","scriptPath":null,"pathPrefix":"","currentPath":"node\/11791","currentPathIsAdmin":false,"isFront":false,"currentLanguage":"en"},"pluralDelimiter":"\u0003","bb_algolia_search_ui_block":{"algolia":{"clientId":"","apiKey":""},"searchButton":"Search","searchInputPlaceholder":null,"debug":0,"ga_id":"UA-1394520-1"},"bb_school_help_desk_block":{"placeholder_text":"Type institution name to get support","button_text":"Go","search_hint_text":"Press enter to search","debug":null,"ga_id":"UA-1394520-1"},"bb_user_feedback_block":{"firebase":{"apiKey":"AIzaSyAwRR0lNtqG8BYSYvhTP80Ai1By8XLpjbM","authDomain":"help-user-feedback.firebaseapp.com","databaseURL":"https:\/\/web.archive.org\/web\/20200402050922\/https:\/\/help-user-feedback.firebaseio.com","projectId":"help-user-feedback","storageBucket":"","messagingSenderId":"","appId":"1:567988132324:web:774f65db53e24c06"},"helpfulToolTipText":"Helpful?","unhelpfulToolTipText":"Not Helpful?","unhelpfulModalHeading":"Not helpful?","unhelpfulModalBody":"Sorry this wasn\u0027t helpful. Let us know how to improve this section.","unhelpfulPlaceholderText":"What\u0027s missing or not helpful?","submitButtonText":"Send","cancelButtonText":"No, Thanks","showCancelButton":1,"debug":0,"ga_id":"UA-1394520-1"},"cookieconsent":{"message":"This website uses cookies to ensure you get the best experience. Click \u201cAccept\u201d to agree to our cookie policy. You can manage and opt out of cookies using your browser or device settings.","dismiss":"Accept","learnMore":"Learn more","link":"\/1004en_US","path":"","expiry":365,"target":"_blank","domain":".help.blackboard.com","markup":"\u003Cdiv class=\u0022cc_banner cc_container cc_container--open\u0022\u003E\n \u003Ca href=\u0022#null\u0022 data-cc-event=\u0022click:dismiss\u0022 target=\u0022_blank\u0022 class=\u0022cc_btn cc_btn_accept_all\u0022\u003EAccept\u003C\/a\u003E\n \u003Cp class=\u0022cc_message\u0022\u003EThis website uses cookies to ensure you get the best experience. Click \u201cAccept\u201d to agree to our cookie policy. You can manage and opt out of cookies using your browser or device settings. \u003Ca data-cc-if=\u0022options.link\u0022 target=\u0022_blank\u0022 class=\u0022cc_more_info\u0022 href=\u0022\/1004en_US\u0022\u003ELearn more\u003C\/a\u003E\u003C\/p\u003E\n \u003Ca class=\u0022cc_logo\u0022 target=\u0022_blank\u0022 href=\u0022http:\/\/silktide.com\/cookieconsent\u0022\u003ECookie Consent plugin for the EU cookie law\u003C\/a\u003E\n\u003C\/div\u003E\n","container":".page-header","theme":"\/themes\/blackboard\/css\/cookieconsent.css"},"google_analytics":{"trackOutbound":true,"trackMailto":true,"trackDownload":true,"trackDownloadExtensions":"7z|aac|arc|arj|asf|asx|avi|bin|csv|doc(x|m)?|dot(x|m)?|exe|flv|gif|gz|gzip|hqx|jar|jpe?g|js|mp(2|3|4|e?g)|mov(ie)?|msi|msp|pdf|phps|png|ppt(x|m)?|pot(x|m)?|pps(x|m)?|ppam|sld(x|m)?|thmx|qtm?|ra(m|r)?|sea|sit|tar|tgz|torrent|txt|wav|wma|wmv|wpd|xls(x|m|b)?|xlt(x|m)|xlam|xml|z|zip"},"thematic_release_notes_filter":{"message":"This product doesn\u0027t have any recently released features that match the selected filter."},"data":{"extlink":{"extTarget":true,"extTargetNoOverride":null,"extNofollow":0,"extFollowNoOverride":0,"extClass":"0","extLabel":"(link is external)","extImgClass":false,"extSubdomains":false,"extExclude":"","extInclude":"","extCssExclude":"","extCssExplicit":".block--block-blackboard-content","extAlert":false,"extAlertText":"","mailtoClass":"0","mailtoLabel":"(link sends email)","extUseFontAwesome":false,"extIconPlacement":"append","extFaLinkClasses":"fa fa-external-link","extFaMailtoClasses":"fa fa-envelope-o","whitelistedDomains":null}},"ajaxTrustedUrl":{"\/search":true},"ctx_product":"101","ctx_product_name":"SmartView","langPrefixes":{"en":"","ar":"ar-sa","ca":"ca-es","de":"de-de","es":"es-es","fi":"fi-fi","fr":"fr-fr","ja":"ja-jp","ko":"ko-kr","nl":"nl-nl","nb":"nb-no","pt-br":"pt-br","ru":"ru-ru","sv":"sv-se","tr":"tr-tr","zh-hans":"zh-hans","nn":"nn-no","cy":"cy-gb"},"langMapping":{"jp":"ja-jp","zh":"zh-hans"},"domainExceptions":{"bbcollab.com":{"ca":"en-us"}},"ajax":[],"user":{"uid":0,"permissionsHash":"d0487089e11c14032c2364e00e59b4a41f3c228bf4d43b2147b9c4581a71d156"}}</script>  <script src="/web/20200402050922js_/https://help.blackboard.com/sites/default/files/js/js_pn3aoKzHAtG5jrUppZewBdFDGcnQjVyjz1oGxWoi1ds.js"></script> <script src="//web.archive.org/web/20200402050922js_/https://use.typekit.net/bnp0oul.js"></script> <script>try{Typekit.load({ async: true });}catch(e){}</script> </head> <body class="role-anonymous path-node page-node-type-content-page">  <noscript><iframe src="https://web.archive.org/web/20200402050922if_/https://www.googletagmanager.com/ns.html?id=GTM-5G8Z8WS" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>  <div class="dialog-off-canvas-main-canvas" data-off-canvas-main-canvas> <div class="layout-container"> <a href="#main-content" class="visually-hidden focusable"> Skip to main content </a> <a id="top"></a> <header class="page-header" role="banner"> <div class="page-header__content"> <div class="page-header__first"> <div class="region region-header-first"> <div class="block block--block-blackboardnavtoggle-2 " id="block-blackboardnavtoggle-2" data-block-plugin-id="block_content:b7d0db1b-b49c-4f8b-879f-9e74d8b06381"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><a class="nav-toggle"></a></div> </div> <div class="block block--block-blackboard-blackboardbranding " id="block-blackboard-blackboardbranding" data-block-plugin-id="block_content:2c8604e2-130e-4604-9dd5-dd92f52aaba3"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><span class="branding branding--medium"><a href="/web/20200402050922/https://help.blackboard.com/"><strong>Blackboard</strong> Help</a></span> <span class="branding branding--small"><a href="/web/20200402050922/https://help.blackboard.com/"><strong>Bb</strong> Help</a></span></div> </div> <div class="block block--block-blackboard-languageswitcher language-switcher-language-url" id="block-blackboard-languageswitcher" role="navigation" data-block-plugin-id="language_block:language_interface"> <h2>Language</h2> <ul class="links"><li hreflang="en" data-drupal-link-system-path="node/11791" class="is-active"><a href="/web/20200402050922/https://help.blackboard.com/SmartView/Advisor_Desktop_Interface" class="language-link is-active" hreflang="en" data-drupal-link-system-path="node/11791">English</a></li><li hreflang="ar" data-drupal-link-system-path="node/11791"><a href="/web/20200402050922/https://help.blackboard.com/ar-sa/SmartView/Advisor_Desktop_Interface" class="language-link" hreflang="ar" data-drupal-link-system-path="node/11791">عربية</a></li><li hreflang="ca" data-drupal-link-system-path="node/11791"><a href="/web/20200402050922/https://help.blackboard.com/ca-es/SmartView/Advisor_Desktop_Interface" class="language-link" hreflang="ca" data-drupal-link-system-path="node/11791">Català</a></li><li hreflang="cy" data-drupal-link-system-path="node/11791"><a href="/web/20200402050922/https://help.blackboard.com/cy-gb/SmartView/Advisor_Desktop_Interface" class="language-link" hreflang="cy" data-drupal-link-system-path="node/11791">Cymraeg</a></li><li hreflang="de" data-drupal-link-system-path="node/11791"><a href="/web/20200402050922/https://help.blackboard.com/de-de/SmartView/Advisor_Desktop_Interface" class="language-link" hreflang="de" data-drupal-link-system-path="node/11791">Deutsch</a></li><li hreflang="es" data-drupal-link-system-path="node/11791"><a href="/web/20200402050922/https://help.blackboard.com/es-es/SmartView/Advisor_Desktop_Interface" class="language-link" hreflang="es" data-drupal-link-system-path="node/11791">Español</a></li><li hreflang="fi" data-drupal-link-system-path="node/11791"><a href="/web/20200402050922/https://help.blackboard.com/fi-fi/SmartView/Advisor_Desktop_Interface" class="language-link" hreflang="fi" data-drupal-link-system-path="node/11791">suomi</a></li><li hreflang="fr" data-drupal-link-system-path="node/11791"><a href="/web/20200402050922/https://help.blackboard.com/fr-fr/SmartView/Advisor_Desktop_Interface" class="language-link" hreflang="fr" data-drupal-link-system-path="node/11791">Français</a></li><li hreflang="ja" data-drupal-link-system-path="node/11791"><a href="/web/20200402050922/https://help.blackboard.com/ja-jp/SmartView/Advisor_Desktop_Interface" class="language-link" hreflang="ja" data-drupal-link-system-path="node/11791">日本語</a></li><li hreflang="ko" data-drupal-link-system-path="node/11791"><a href="/web/20200402050922/https://help.blackboard.com/ko-kr/SmartView/Advisor_Desktop_Interface" class="language-link" hreflang="ko" data-drupal-link-system-path="node/11791">한국어</a></li><li hreflang="nl" data-drupal-link-system-path="node/11791"><a href="/web/20200402050922/https://help.blackboard.com/nl-nl/SmartView/Advisor_Desktop_Interface" class="language-link" hreflang="nl" data-drupal-link-system-path="node/11791">Nederlands</a></li><li hreflang="nb" data-drupal-link-system-path="node/11791"><a href="/web/20200402050922/https://help.blackboard.com/nb-no/SmartView/Advisor_Desktop_Interface" class="language-link" hreflang="nb" data-drupal-link-system-path="node/11791">Norsk (Bokmål)</a></li><li hreflang="pt-br" data-drupal-link-system-path="node/11791"><a href="/web/20200402050922/https://help.blackboard.com/pt-br/SmartView/Advisor_Desktop_Interface" class="language-link" hreflang="pt-br" data-drupal-link-system-path="node/11791">Português, Brasil</a></li><li hreflang="ru" data-drupal-link-system-path="node/11791"><a href="/web/20200402050922/https://help.blackboard.com/ru-ru/SmartView/Advisor_Desktop_Interface" class="language-link" hreflang="ru" data-drupal-link-system-path="node/11791">Русский</a></li><li hreflang="sv" data-drupal-link-system-path="node/11791"><a href="/web/20200402050922/https://help.blackboard.com/sv-se/SmartView/Advisor_Desktop_Interface" class="language-link" hreflang="sv" data-drupal-link-system-path="node/11791">Svenska</a></li><li hreflang="tr" data-drupal-link-system-path="node/11791"><a href="/web/20200402050922/https://help.blackboard.com/tr-tr/SmartView/Advisor_Desktop_Interface" class="language-link" hreflang="tr" data-drupal-link-system-path="node/11791">Türkçe</a></li><li hreflang="zh-hans" data-drupal-link-system-path="node/11791"><a href="/web/20200402050922/https://help.blackboard.com/zh-hans/SmartView/Advisor_Desktop_Interface" class="language-link" hreflang="zh-hans" data-drupal-link-system-path="node/11791"> 简体中文</a></li></ul> </div> <div class="block block--block-formularioexpuestoacquia-searchpage views-exposed-form" data-drupal-selector="views-exposed-form-acquia-search-page" id="block-formularioexpuestoacquia-searchpage" data-block-plugin-id="views_exposed_filter_block:acquia_search-page"> <form action="/web/20200402050922/https://help.blackboard.com/search" method="get" id="views-exposed-form-acquia-search-page" accept-charset="UTF-8"> <div class="js-form-item form-item js-form-type-textfield form-item-search js-form-item-search form-no-label"> <input aria-label="Search Term Input" data-drupal-selector="edit-search" type="text" id="edit-search" name="search" value="" size="30" maxlength="128" class="form-text"/> </div> <input id="search-product-filter" data-drupal-selector="edit-f-0" type="hidden" name="f[0]" value="product:101"/> <input id="search-role-filter" data-drupal-selector="edit-f-1" type="hidden" name="f[1]" value=""/> <div data-drupal-selector="edit-actions" class="form-actions js-form-wrapper form-wrapper" id="edit-actions"><input data-drupal-selector="edit-submit-acquia-search" type="submit" id="edit-submit-acquia-search" value="Search" class="button js-form-submit form-submit"/> </div> </form> </div> </div> </div> <div class="breadcrumb-container"> <div class="region region-breadcrumb"> <div class="block block--block-blackboardnavtoggle " id="block-blackboardnavtoggle" data-block-plugin-id="block_content:b7d0db1b-b49c-4f8b-879f-9e74d8b06381"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><a class="nav-toggle"></a></div> </div> <div class="block block--block-blackboard-breadcrumbs " id="block-blackboard-breadcrumbs" data-block-plugin-id="system_breadcrumb_block"> <nav role="navigation" aria-labelledby="system-breadcrumb"> <h2 id="system-breadcrumb" class="visually-hidden">Breadcrumb</h2> <ol> <li> <a href="/web/20200402050922/https://help.blackboard.com/">Home</a> </li> <li> <a href="/web/20200402050922/https://help.blackboard.com/SmartView">SmartView</a> </li> </ol> </nav> </div> <div class="block block--block-booknavigationsorted " id="block-booknavigationsorted" data-block-plugin-id="full_book_navigation"> <div class="blackboard_books-navigation" data-page-type="product-page"> <nav id="book-block-menu-25571" class="book-block-menu" role="navigation" data-product="Ally" aria-label="Book outline for Blackboard Ally Help"> <ul class="menu my-book-menu non-active-book"> <li id="nid-25571" class="menu-item menu-item--expanded"> <a href="/web/20200402050922/https://help.blackboard.com/Ally" hreflang="en">Ally</a> <ul class="menu"> <li id="nid-20901" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Ally/Ally_for_LMS" hreflang="en">Ally for LMS</a> </li> <li id="nid-25506" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Ally/Ally_for_Websites" hreflang="en">Ally for Websites</a> </li> <li id="nid-32491" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Ally/Ally_for_WCM" hreflang="en">Ally for WCM</a> </li> </ul> </li> </ul> </nav> <nav id="book-block-menu-469" class="book-block-menu" role="navigation" data-product="Blackboard App" aria-label="Book outline for Blackboard App Help"> <ul class="menu my-book-menu non-active-book"> <li id="nid-469" class="menu-item menu-item--expanded"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_App" hreflang="en">Blackboard App</a> <ul class="menu"> <li id="nid-470" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_App/Quick_Start" hreflang="en">Quick Start</a> </li> <li id="nid-471" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_App/Feature_Guide" hreflang="en">Feature Guide</a> </li> <li id="nid-21041" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_App/Activity_Stream" hreflang="en">Activity Stream</a> </li> <li id="nid-13051" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_App/Course_List" hreflang="en">Courses and Organizations</a> </li> <li id="nid-21026" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_App/Course_Content" hreflang="en">Course Content</a> </li> <li id="nid-23321" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_App/Offline_Content" hreflang="en">Offline Content</a> </li> <li id="nid-21886" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_App/Announcements" hreflang="en">Announcements</a> </li> <li id="nid-12438" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_App/Collaborate" hreflang="en">Collaborate</a> </li> <li id="nid-15644" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_App/Discussions" hreflang="en">Discussions</a> </li> <li id="nid-21896" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_App/Due_Dates" hreflang="en">Due Dates</a> </li> <li id="nid-21891" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_App/Grades" hreflang="en">Grades</a> </li> <li id="nid-12544" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_App/Link_to_Cloud_Storage" hreflang="en">Link to Cloud Storage</a> </li> <li id="nid-21031" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_App/Profile" hreflang="en">Profile</a> </li> <li id="nid-21036" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_App/Push_Notifications" hreflang="en">Push Notifications</a> </li> <li id="nid-21021" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_App/Tests_and_Assignments" hreflang="en">Tests and Assignments</a> </li> <li id="nid-26381" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_App/Whats_New" hreflang="en">What's New</a> </li> <li id="nid-15931" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_App/FAQs" hreflang="en">Common Questions</a> </li> <li id="nid-20461" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_App/Accessibility" hreflang="en">Accessibility</a> </li> <li id="nid-20731" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_App/Transition_to_New_Apps" hreflang="en">Transition to New Blackboard Apps</a> </li> <li id="nid-15603" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_App/Administrator_Info" hreflang="en">Administrator Info</a> </li> </ul> </li> </ul> </nav> <nav id="book-block-menu-30671" class="book-block-menu" role="navigation" data-product="Blackboard Data" aria-label="Book outline for Blackboard Data"> <ul class="menu my-book-menu non-active-book"> <li id="nid-30671" class="menu-item menu-item--expanded"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_Data" hreflang="en">Blackboard Data</a> <ul class="menu"> <li id="nid-30491" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_Data/Administrator" hreflang="en">Blackboard Data for Developers</a> </li> </ul> </li> </ul> </nav> <nav id="book-block-menu-13118" class="book-block-menu" role="navigation" data-product="Blackboard Instructor" aria-label="Book outline for Blackboard Instructor Help"> <ul class="menu my-book-menu non-active-book"> <li id="nid-13118" class="menu-item menu-item--expanded"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_Instructor" hreflang="en">Blackboard Instructor</a> <ul class="menu"> <li id="nid-20696" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_Instructor/Quick_Start" hreflang="en">Quick Start</a> </li> <li id="nid-20701" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_Instructor/Feature_Guide" hreflang="en">Feature Guide</a> </li> <li id="nid-20966" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_Instructor/Course_List" hreflang="en">Courses and Organizations</a> </li> <li id="nid-20951" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_Instructor/Course_Content" hreflang="en">Course Content</a> </li> <li id="nid-24111" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_Instructor/Offline_Content" hreflang="en">Offline Content</a> </li> <li id="nid-20946" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_Instructor/Announcements" hreflang="en">Announcements</a> </li> <li id="nid-13127" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_Instructor/Collaborate" hreflang="en">Collaborate</a> </li> <li id="nid-20956" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_Instructor/Discussions" hreflang="en">Discussions</a> </li> <li id="nid-25806" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_Instructor/Grading" hreflang="en">Grading</a> </li> <li id="nid-25781" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_Instructor/Link_to_Cloud_Storage" hreflang="en">Link to Cloud Storage</a> </li> <li id="nid-28906" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_Instructor/Push_Notifications" hreflang="en">Push Notifications</a> </li> <li id="nid-20961" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_Instructor/Tests_and_Assignments" hreflang="en">Tests and Assignments</a> </li> <li id="nid-26761" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_Instructor/Whats_New" hreflang="en">What's New</a> </li> <li id="nid-21006" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_Instructor/Accessibility" hreflang="en">Accessibility</a> </li> <li id="nid-23806" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_Instructor/Administrator_Info" hreflang="en">Administrator Info</a> </li> </ul> </li> </ul> </nav> <nav id="book-block-menu-477" class="book-block-menu" role="navigation" data-product="Collaborate" aria-label="Book outline for Blackboard Collaborate Help"> <ul class="menu my-book-menu non-active-book"> <li id="nid-477" class="menu-item menu-item--expanded"> <a href="/web/20200402050922/https://help.blackboard.com/Collaborate" hreflang="en">Collaborate</a> <ul class="menu"> <li id="nid-478" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Collaborate/Ultra" hreflang="en">Ultra Experience</a> </li> <li id="nid-528" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Collaborate/v12" hreflang="en">Original Experience</a> </li> </ul> </li> </ul> </nav> <nav id="book-block-menu-10745" class="book-block-menu" role="navigation" data-product="Community Engagement" aria-label="Book outline for Blackboard Community Engagement"> <ul class="menu my-book-menu non-active-book"> <li id="nid-10745" class="menu-item menu-item--expanded"> <a href="/web/20200402050922/https://help.blackboard.com/Community_Engagement" hreflang="en">Community Engagement</a> <ul class="menu"> <li id="nid-10891" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Community_Engagement/Parent_Community_Member" hreflang="en">Parent/Community Member</a> </li> <li id="nid-10892" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Community_Engagement/Student" hreflang="en">Student</a> </li> <li id="nid-10890" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Community_Engagement/Teacher" hreflang="en">Teacher</a> </li> <li id="nid-10889" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Community_Engagement/Administrator" hreflang="en">Administrator</a> </li> </ul> </li> </ul> </nav> <nav id="book-block-menu-2253" class="book-block-menu" role="navigation" data-product="Connect" aria-label="Book outline for Blackboard Connect"> <ul class="menu my-book-menu non-active-book"> <li id="nid-2253" class="menu-item menu-item--expanded"> <a href="/web/20200402050922/https://help.blackboard.com/Connect" hreflang="en">Connect</a> <ul class="menu"> <li id="nid-2254" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Connect/Connect_5" hreflang="en">Connect 5</a> </li> </ul> </li> </ul> </nav> <nav id="book-block-menu-28221" class="book-block-menu" role="navigation" data-product="CourseSites" aria-label="Book outline for Blackboard CourseSites"> <ul class="menu my-book-menu non-active-book"> <li id="nid-28221" class="menu-item menu-item--expanded"> <a href="/web/20200402050922/https://help.blackboard.com/CourseSites" hreflang="en">CourseSites</a> <ul class="menu"> <li id="nid-28216" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/CourseSites/Student" hreflang="en">Student</a> </li> <li id="nid-28226" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/CourseSites/Instructor" hreflang="en">Instructor</a> </li> <li id="nid-28231" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/CourseSites/Administrator" hreflang="en">Administrator</a> </li> </ul> </li> </ul> </nav> <nav id="book-block-menu-3271" class="book-block-menu" role="navigation" data-product="Learn" aria-label="Book outline for Blackboard Learn Help"> <ul class="menu my-book-menu non-active-book"> <li id="nid-3271" class="menu-item menu-item--expanded"> <a href="/web/20200402050922/https://help.blackboard.com/Learn" hreflang="en">Learn</a> <ul class="menu"> <li id="nid-13376" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Learn/Student" hreflang="en">Student</a> </li> <li id="nid-14045" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Learn/Instructor" hreflang="en">Instructor</a> </li> <li id="nid-13425" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Learn/Administrator" hreflang="en">Administrator</a> </li> </ul> </li> </ul> </nav> <nav id="book-block-menu-10564" class="book-block-menu" role="navigation" data-product="Open Education" aria-label="Book outline for Blackboard Open Education"> <ul class="menu my-book-menu non-active-book"> <li id="nid-10564" class="menu-item menu-item--expanded"> <a href="/web/20200402050922/https://help.blackboard.com/Open_Education" hreflang="en">Open Education</a> <ul class="menu"> <li id="nid-10572" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Open_Education/Instructor" hreflang="en">Instructor</a> </li> <li id="nid-10565" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Open_Education/Administrator" hreflang="en">Administrator</a> </li> </ul> </li> </ul> </nav> <nav id="book-block-menu-10375" class="book-block-menu" role="navigation" data-product="Open LMS" aria-label="Book outline for Blackboard Open LMS "> <ul class="menu my-book-menu non-active-book"> <li id="nid-10375" class="menu-item menu-item--expanded"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_Open_LMS" hreflang="en">Open LMS </a> <ul class="menu"> <li id="nid-10451" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_Open_LMS/Student" hreflang="en">Student</a> </li> <li id="nid-10478" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_Open_LMS/Teacher" hreflang="en">Teacher</a> </li> <li id="nid-10376" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_Open_LMS/Administrator" hreflang="en">Administrator</a> </li> </ul> </li> </ul> </nav> <nav id="book-block-menu-19816" class="book-block-menu" role="navigation" data-product="Predict" aria-label="Book outline for Blackboard Predict"> <ul class="menu my-book-menu non-active-book"> <li id="nid-19816" class="menu-item menu-item--expanded"> <a href="/web/20200402050922/https://help.blackboard.com/Predict" hreflang="en">Predict</a> <ul class="menu"> <li id="nid-19091" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Predict/Student" hreflang="en">Student</a> </li> <li id="nid-19090" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Predict/Instructor" hreflang="en">Instructor</a> </li> <li id="nid-19096" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Predict/Advisor" hreflang="en">Advisor</a> </li> </ul> </li> </ul> </nav> <nav id="book-block-menu-26316" class="book-block-menu" role="navigation" data-product="SafeAssign" aria-label="Book outline for Blackboard SafeAssign"> <ul class="menu my-book-menu non-active-book"> <li id="nid-26316" class="menu-item menu-item--expanded"> <a href="/web/20200402050922/https://help.blackboard.com/SafeAssign" hreflang="en">SafeAssign</a> <ul class="menu"> <li id="nid-26116" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/SafeAssign/Student" hreflang="en">Student</a> </li> <li id="nid-26111" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/SafeAssign/Instructor" hreflang="en">Instructor</a> </li> <li id="nid-26056" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/SafeAssign/Administrator" hreflang="en">Administrator</a> </li> </ul> </li> </ul> </nav> <nav id="book-block-menu-10576" class="book-block-menu" role="navigation" data-product="SIS Central" aria-label="Book outline for Blackboard SIS Central for Connect"> <ul class="menu my-book-menu non-active-book"> <li id="nid-10576" class="menu-item menu-item--expanded"> <a href="/web/20200402050922/https://help.blackboard.com/SIS_Central/Connect" hreflang="en">SIS Central for Connect</a> <ul class="menu"> <li id="nid-10577" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/SIS_Central/Connect/PowerSchool_Integration" hreflang="en">PowerSchool Integration</a> </li> </ul> </li> </ul> </nav> <nav id="book-block-menu-11788" class="book-block-menu" role="navigation" data-product="SmartView" aria-label="Book outline for Blackboard SmartView"> <ul class="menu my-book-menu active-book"> <li id="nid-11788" class="menu-item menu-item--expanded menu-item--active-trail expanded"> <a href="/web/20200402050922/https://help.blackboard.com/SmartView" hreflang="en">SmartView</a> <ul class="menu"> <li id="nid-11790" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/SmartView/Authentication_Logging_In" hreflang="en">Logging In</a> </li> <li id="nid-11791" class="active menu-item menu-item--expanded menu-item--active-trail expanded"> <a href="/web/20200402050922/https://help.blackboard.com/SmartView/Advisor_Desktop_Interface" hreflang="en">Advisor Desktop</a> <ul class="menu"> <li id="nid-11792" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/SmartView/Advisor_Desktop_Interface/Getting_Started" hreflang="en">Get Started</a> </li> <li id="nid-11793" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/SmartView/Advisor_Desktop_Interface/Greeting_Tab" hreflang="en">Greeting Tab</a> </li> <li id="nid-12121" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/SmartView/Advisor_Desktop_Interface/Caller_Tab" hreflang="en">Caller Tab</a> </li> <li id="nid-11794" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/SmartView/Advisor_Desktop_Interface/Creating_Cases" hreflang="en">Case Tab</a> </li> <li id="nid-11795" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/SmartView/Advisor_Desktop_Interface/Integration_Tab" hreflang="en">Integration Tab</a> </li> <li id="nid-11946" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/SmartView/Advisor_Desktop_Interface/LMS_Tab" hreflang="en">LMS Tab</a> </li> <li id="nid-11947" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/SmartView/Advisor_Desktop_Interface/Password_Reset_Tab" hreflang="en">Password Reset Tab</a> </li> <li id="nid-11796" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/SmartView/Advisor_Desktop_Interface/Knowledge_Base" hreflang="en">Knowledge Base</a> </li> </ul> </li> <li id="nid-11797" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/SmartView/Service_Desk_Interface" hreflang="en">Service Desk</a> </li> </ul> </li> </ul> </nav> <nav id="book-block-menu-32306" class="book-block-menu" role="navigation" data-product="Training & Development Manager" aria-label="Book outline for Training & Development Manager"> <ul class="menu my-book-menu non-active-book"> <li id="nid-32306" class="menu-item menu-item--expanded"> <a href="/web/20200402050922/https://help.blackboard.com/Training_And_Development_Manager" hreflang="en">Training & Development Manager</a> <ul class="menu"> <li id="nid-32311" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Training_And_Development_Manager/Student" hreflang="en">Student</a> </li> <li id="nid-32316" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Training_And_Development_Manager/Instructor" hreflang="en">Instructor</a> </li> <li id="nid-32321" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Training_And_Development_Manager/Administrator" hreflang="en">Administrator</a> </li> </ul> </li> </ul> </nav> <nav id="book-block-menu-21691" class="book-block-menu" role="navigation" data-product="Web Community Manager" aria-label="Book outline for Blackboard Web Community Manager"> <ul class="menu my-book-menu non-active-book"> <li id="nid-21691" class="menu-item menu-item--expanded"> <a href="/web/20200402050922/https://help.blackboard.com/Web_Community_Manager" hreflang="en">Web Community Manager</a> <ul class="menu"> <li id="nid-21696" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Web_Community_Manager/Parent_Community_Member" hreflang="en">Parent/Community Member</a> </li> <li id="nid-21701" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Web_Community_Manager/Student" hreflang="en">Student</a> </li> <li id="nid-22326" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Web_Community_Manager/Teacher_Editor" hreflang="en">Teacher/Editor</a> </li> <li id="nid-21711" class="menu-item menu-item--collapsed lazy folder"> <a href="/web/20200402050922/https://help.blackboard.com/Web_Community_Manager/Administrator" hreflang="en">Administrator</a> </li> <li id="nid-31421" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Web_Community_Manager/Teacher_Editor/Section_Workspace" hreflang="en">Section Workspace</a> </li> <li id="nid-31676" class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Web_Community_Manager/Administrator/Users_and_Groups/How_Do_I" hreflang="en">Users & Groups</a> </li> </ul> </li> </ul> </nav> </div> </div> </div> </div> <div class="page-header__second"> <div class="region region-header-second"> <div class="block block--block-blackboardtools " id="block-blackboardtools" data-block-plugin-id="block_content:4089d30d-1c4e-4ceb-bf0e-4199adc0a900"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><div class="page-header__tools"><a class="page-header__home" href="/web/20200402050922/https://help.blackboard.com/" title="Home"><span class="icon-home" aria-hidden="true"></span>Home</a> <a class="page-header__print" title="Print"><span class="icon-printer" aria-hidden="true"></span>Print</a></div></div> </div> <div class="block block--block-blackboard-page-title " id="block-blackboard-page-title" data-block-plugin-id="page_title_block"> <h1><span>SmartView Advisor Desktop</span> </h1> </div> <div class="block block--block-liftslot-fullspanbanner " id="block-liftslot-fullspanbanner" data-block-plugin-id="block_content:582f9bde-be9a-4fe6-b87f-1314126a7021"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><div data-lift-slot="fb2baad0-4af7-11e7-b2aa-9d057867a0b0"></div></div> </div> <div class="block block--block-liftslot-studentlandingbanner " id="block-liftslot-studentlandingbanner" data-block-plugin-id="block_content:36968852-eb69-4598-8fc0-afc21978c52f"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><div data-lift-slot="077642d0-89bb-11e7-8902-7de7c872c496"></div></div> </div> <div class="block block--block-liftslot-instructorlandingbanner " id="block-liftslot-instructorlandingbanner" data-block-plugin-id="block_content:896a174e-6094-4226-8825-122d884ecc5f"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><div data-lift-slot="535c7f70-89bb-11e7-9aa3-ef6c45e0fd72"></div></div> </div> <div class="block block--block-liftslot-sidebarblock2 " id="block-liftslot-sidebarblock2" data-block-plugin-id="block_content:4a3e2310-bee3-4a7d-bb63-8543c0365657"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><div class="block--block-lift-sidebarblock"> <div data-lift-slot="c6a9fca0-fa31-11e7-9ba6-db640d383e63"></div> </div></div> </div> <div class="block block--block-liftslot-sidebarblock3 " id="block-liftslot-sidebarblock3" data-block-plugin-id="block_content:78e9893a-652c-4f9f-9ea2-39d6ae91d839"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><div class="block--block-lift-sidebarblock"> <div data-lift-slot="112e5f50-fa32-11e7-9ba6-db640d383e63"></div> </div></div> </div> </div> </div> </div> </header> <main role="main"> <a id="main-content" tabindex="-1"></a> <div class="page-content"> <ul class="visually-hidden accessible-navigation__content"> </ul> <div class="region region-content"> <div data-drupal-messages-fallback class="hidden"></div> <div class="block block--block-views-block-view-applies-to-original-course-view-admin-block-1 views-element-container" id="block-views-block-view-applies-to-original-course-view-admin-block-1" data-block-plugin-id="views_block:view_applies_to_original_course_view_admin-block_1"> <div><div class="view view-view-applies-to-original-course-view-admin view-id-view_applies_to_original_course_view_admin view-display-id-block_1 js-view-dom-id-838576f620610aecf554756b7bb32c63aa4458bd0336776427230929cbb1abd7"> </div> </div> </div> <div class="block block--block-views-block-view-applies-orig-course-inst-block-1 views-element-container" id="block-views-block-view-applies-orig-course-inst-block-1" data-block-plugin-id="views_block:view_applies_orig_course_inst-block_1"> <div><div class="view view-view-applies-orig-course-inst view-id-view_applies_orig_course_inst view-display-id-block_1 js-view-dom-id-77f5af85c4930412454ea5dbd8b7625f9392bda3667df3292116de76f6c10a03"> </div> </div> </div> <div class="block block--block-views-block-view-applies-orig-course-stud-block-1 views-element-container" id="block-views-block-view-applies-orig-course-stud-block-1" data-block-plugin-id="views_block:view_applies_orig_course_stud-block_1"> <div><div class="view view-view-applies-orig-course-stud view-id-view_applies_orig_course_stud view-display-id-block_1 js-view-dom-id-606765e2bc6b54a2ddd93bac775125aa9a23146eb080da2dd1457be34dbc5ddf"> </div> </div> </div> <div class="block block--block-views-block-view-applies-orig-exp-inst-block-1 views-element-container" id="block-views-block-view-applies-orig-exp-inst-block-1" data-block-plugin-id="views_block:view_applies_orig_exp_inst-block_1"> <div><div class="view view-view-applies-orig-exp-inst view-id-view_applies_orig_exp_inst view-display-id-block_1 js-view-dom-id-59c10656b1799bdd4ae8ebd5ad339e56db17dfa76e297ddfe73a88d9440435e1"> </div> </div> </div> <div class="block block--block-views-block-view-applies-orig-exp-stud-block-1 views-element-container" id="block-views-block-view-applies-orig-exp-stud-block-1" data-block-plugin-id="views_block:view_applies_orig_exp_stud-block_1"> <div><div class="view view-view-applies-orig-exp-stud view-id-view_applies_orig_exp_stud view-display-id-block_1 js-view-dom-id-1d2d4d7679184b80adcbbf94e04e4549ac6105c6992ac1f9735d161485823c5c"> </div> </div> </div> <div class="block block--block-views-block-view-applies-to-original-experience-admin-block-1 views-element-container" id="block-views-block-view-applies-to-original-experience-admin-block-1" data-block-plugin-id="views_block:view_applies_to_original_experience_admin-block_1"> <div><div class="view view-view-applies-to-original-experience-admin view-id-view_applies_to_original_experience_admin view-display-id-block_1 js-view-dom-id-306e87450fcf112f5c88e0dabe72cc2507d9f999df2760fda58c040feb68b955"> </div> </div> </div> <div class="block block--block-views-block-view-applies-ultra-course-inst-block-1 views-element-container" id="block-views-block-view-applies-ultra-course-inst-block-1" data-block-plugin-id="views_block:view_applies_ultra_course_inst-block_1"> <div><div class="view view-view-applies-ultra-course-inst view-id-view_applies_ultra_course_inst view-display-id-block_1 js-view-dom-id-a63789430e6ffa3e93afcb3b6367cd6ae346920f8be7a48c57fe7430ba38ddaf"> </div> </div> </div> <div class="block block--block-views-block-view-applies-ultra-course-stud-block-1 views-element-container" id="block-views-block-view-applies-ultra-course-stud-block-1" data-block-plugin-id="views_block:view_applies_ultra_course_stud-block_1"> <div><div class="view view-view-applies-ultra-course-stud view-id-view_applies_ultra_course_stud view-display-id-block_1 js-view-dom-id-6f74ee12c460e9ba99899a69cdbc989c90475c6b4bc92755d1651e7bf78d600a"> </div> </div> </div> <div class="block block--block-views-block-view-applies-ultra-exp-admin-block-1 views-element-container" id="block-views-block-view-applies-ultra-exp-admin-block-1" data-block-plugin-id="views_block:view_applies_ultra_exp_admin-block_1"> <div><div class="view view-view-applies-ultra-exp-admin view-id-view_applies_ultra_exp_admin view-display-id-block_1 js-view-dom-id-251790b7bc3d3c6f3e4f9e1dad9f06952783b2abf4bc8aa1672984f64e3e2016"> </div> </div> </div> <div class="block block--block-views-block-view-applies-ultra-exp-inst-block-1 views-element-container" id="block-views-block-view-applies-ultra-exp-inst-block-1" data-block-plugin-id="views_block:view_applies_ultra_exp_inst-block_1"> <div><div class="view view-view-applies-ultra-exp-inst view-id-view_applies_ultra_exp_inst view-display-id-block_1 js-view-dom-id-4c600d6dccf17c8787093230fccedc9cd6501c1ac72192a3c7489a1b0a745294"> </div> </div> </div> <div class="block block--block-views-block-view-applies-ultra-exp-stud-block-1 views-element-container" id="block-views-block-view-applies-ultra-exp-stud-block-1" data-block-plugin-id="views_block:view_applies_ultra_exp_stud-block_1"> <div><div class="view view-view-applies-ultra-exp-stud view-id-view_applies_ultra_exp_stud view-display-id-block_1 js-view-dom-id-433e0040d3d47aa4195b9c7e33dc383311f308ea877e7e047b4e090fe9e67a9c"> </div> </div> </div> <div class="block block--block-views-block-view-applies-to-institution-controls-assignments-1 views-element-container" id="block-views-block-view-applies-to-institution-controls-assignments-1" data-block-plugin-id="views_block:view_applies_to_institution_controls_assignments-block_1"> <div><div class="view view-view-applies-to-institution-controls-assignments view-id-view_applies_to_institution_controls_assignments view-display-id-block_1 js-view-dom-id-d7e6573a9b4b9f460a5394a0478641dab195361167281d2d4e3175f41cc42de2"> </div> </div> </div> <div class="block block--block-views-block-view-applies-to-institution-controls-gradebook-1 views-element-container" id="block-views-block-view-applies-to-institution-controls-gradebook-1" data-block-plugin-id="views_block:view_applies_to_institution_controls_gradebook-block_1"> <div><div class="view view-view-applies-to-institution-controls-gradebook view-id-view_applies_to_institution_controls_gradebook view-display-id-block_1 js-view-dom-id-057d9856a06e603bc11bd011926274840224fce1da7aa3329f15abf80a17ae0d"> </div> </div> </div> <div class="block block--block-views-block-view-applies-to-institution-controls-rubrics-1 views-element-container" id="block-views-block-view-applies-to-institution-controls-rubrics-1" data-block-plugin-id="views_block:view_applies_to_institution_controls_gradebook_and_rubrics-block_1"> <div><div class="view view-view-applies-to-institution-controls-gradebook-and-rubrics view-id-view_applies_to_institution_controls_gradebook_and_rubrics view-display-id-block_1 js-view-dom-id-6d40fb02de8c1aa97b97697b025b0fd19997abe4b41adcb350f1990f75988e6a"> </div> </div> </div> <div class="block block--block-views-block-view-applies-to-institution-controls-rubrics-2 views-element-container" id="block-views-block-view-applies-to-institution-controls-rubrics-2" data-block-plugin-id="views_block:view_applies_to_institution_controls_rubrics-block_1"> <div><div class="view view-view-applies-to-institution-controls-rubrics view-id-view_applies_to_institution_controls_rubrics view-display-id-block_1 js-view-dom-id-cc986449c4a1fb0a037546cd0f0e29035e31b1f7fe84e019d653fc846de92e42"> </div> </div> </div> <div class="block block--block-views-block-view-applies-to-institution-controls-tests-block-1 views-element-container" id="block-views-block-view-applies-to-institution-controls-tests-block-1" data-block-plugin-id="views_block:view_applies_to_institution_controls_tests-block_1"> <div><div class="view view-view-applies-to-institution-controls-tests view-id-view_applies_to_institution_controls_tests view-display-id-block_1 js-view-dom-id-a0791c76fb71634982764a8e0f460f66ba932eaac7b0221ff4d80ebb2341de1d"> </div> </div> </div> <div class="block block--block-views-block-view-applies-to-self-hosting-block-1 views-element-container" id="block-views-block-view-applies-to-self-hosting-block-1" data-block-plugin-id="views_block:view_applies_to_self_hosting-block_1"> <div><div class="view view-view-applies-to-self-hosting view-id-view_applies_to_self_hosting view-display-id-block_1 js-view-dom-id-771d4d080976a252951cc2324d12b92dc0f21e21813373bffc9f0b33f22cfd7c"> </div> </div> </div> <div class="block block--block-blackboard-content " id="block-blackboard-content" data-block-plugin-id="system_main_block"> <article role="article" about="/SmartView/Advisor_Desktop_Interface"> <div> <div class="field field--name-field-content-page-paragraphs field--type-entity-reference-revisions field--label-hidden field__items"> <div class="paragraph paragraph--type--basic-content-paragraph paragraph--view-mode--default"> <div class="field field--name-field-content field--type-text-long field--label-hidden field__item"><div> <p><span class="emphasize">SmartView Advisor Desktop</span> is the interface that allows advisors to access a 360-degree view of a student so that the advisor is best equipped to respond to the needs of the student by answering questions and resolving issues the student may have, or by escalating issues to other staff who may be better equipped to address the issue. The 360-degree view of the student is powered by SmartView and by integration with school systems that store the information needed to address the needs of the student. Advisor Desktop provides direct access to data, automates complicated processes, and elevates both the advisor and customer experience.</p> <p>Use Advisor Desktop to:</p> <ul><li>Look-up, create, and edit caller profiles</li> <li>Access a 360 degree view of the call so that you may respond to his/her issue correctly and efficiently</li> <li>Track issues for students by generating cases, and providing the correct solutions</li> <li>Access the Knowledge Base to solve cases</li> <li>Look-up previously opened cases to use as reference or update</li> </ul><div class="view view--child-nodes view-child-nodes view-id-child_nodes view-display-id-default js-view-dom-id-f2dcffb4731e65bbeb090e2721cd8f356caedaa10652381f99e9b575038c288c"> <div class="view-content"> <div class="views-row"> <div class="views-field views-field-field-nav-label"><div class="field-content"><a href="/web/20200402050922/https://help.blackboard.com/SmartView/Advisor_Desktop_Interface/Getting_Started" hreflang="en">Get Started</a></div></div> </div> <div class="views-row"> <div class="views-field views-field-field-nav-label"><div class="field-content"><a href="/web/20200402050922/https://help.blackboard.com/SmartView/Advisor_Desktop_Interface/Greeting_Tab" hreflang="en">Greeting Tab</a></div></div> </div> <div class="views-row"> <div class="views-field views-field-field-nav-label"><div class="field-content"><a href="/web/20200402050922/https://help.blackboard.com/SmartView/Advisor_Desktop_Interface/Caller_Tab" hreflang="en">Caller Tab</a></div></div> </div> <div class="views-row"> <div class="views-field views-field-field-nav-label"><div class="field-content"><a href="/web/20200402050922/https://help.blackboard.com/SmartView/Advisor_Desktop_Interface/Creating_Cases" hreflang="en">Case Tab</a></div></div> </div> <div class="views-row"> <div class="views-field views-field-field-nav-label"><div class="field-content"><a href="/web/20200402050922/https://help.blackboard.com/SmartView/Advisor_Desktop_Interface/Integration_Tab" hreflang="en">Integration Tab</a></div></div> </div> <div class="views-row"> <div class="views-field views-field-field-nav-label"><div class="field-content"><a href="/web/20200402050922/https://help.blackboard.com/SmartView/Advisor_Desktop_Interface/LMS_Tab" hreflang="en">LMS Tab</a></div></div> </div> <div class="views-row"> <div class="views-field views-field-field-nav-label"><div class="field-content"><a href="/web/20200402050922/https://help.blackboard.com/SmartView/Advisor_Desktop_Interface/Password_Reset_Tab" hreflang="en">Password Reset Tab</a></div></div> </div> <div class="views-row"> <div class="views-field views-field-field-nav-label"><div class="field-content"><a href="/web/20200402050922/https://help.blackboard.com/SmartView/Advisor_Desktop_Interface/Knowledge_Base" hreflang="en">Knowledge Base</a></div></div> </div> </div> </div> </div></div> </div> </div> </div> </article> </div> </div> <div class="sidebar-content"> <aside class="layout-sidebar-first" role="complementary"> <div class="region region-sidebar-first"> <div class="block block--block-blackboardtoc " id="block-blackboardtoc" data-block-plugin-id="block_content:4f34edb4-a6a1-4e3f-8c03-8d5a8128855b"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><div class="table-of-contents" id="table-of-contents"> <h3 class="table-of-contents__title">On this page</h3> <ul class="table-of-contents__list"></ul></div></div> </div> </div> </aside> </div> </div> </main> <div class="pre-footer"> <div class="pre-footer__second"> <div class="region region-prefooter-second"> <div class="block block--block-floatingbuttons " id="block-floatingbuttons" data-block-plugin-id="block_content:de7e5770-c178-4c6a-9ae2-9342ebdc76c1"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><div id="floating-buttons" class="fb-buttons"> <div class="fb-container"> <span class="fb-button"> <a class="fb-button-link page-header__print" aria-label="Print this page"> <img class="fb-button-icon" src="/web/20200402050922im_/https://help.blackboard.com/themes/blackboard/img/icon-print.svg"> </a> </span> </div> <div class="fb-container"> <span id="fbb-help" class="fb-button"> <a class="fb-button-link" href="#block-prefootercontentblock" aria-label="Need more help?"> <img class="fb-button-icon" src="/web/20200402050922im_/https://help.blackboard.com/themes/blackboard/img/icon-help_hc_dark.svg"> </a> </span> </div> <div class="fb-container"> <span id="fbb-follow" class="fb-button"> <a class="fb-button-link" href="#node-subscribe-form" aria-label="Follow this page"> <img class="fb-button-icon" src="/web/20200402050922im_/https://help.blackboard.com/themes/blackboard/img/icon-notification_hc_dark.svg"> </a> </span> </div> </div></div> </div> </div> </div> <div class="pre-footer__third"> <div class="region region-prefooter-third"> <div class="block block--block-prefootercontentblock " id="block-prefootercontentblock" data-block-plugin-id="bb_widgets_pre_footer_content_block"> <article role="article" about="/node/24011"> <h2> <a href="/web/20200402050922/https://help.blackboard.com/node/24011" rel="bookmark"><span>SmartView</span> </a> </h2> <div> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><div class="more-help"> <div class="more-help__container"> <h2>Need more help with <span data-localize="locked">SmartView</span>?</h2> <ul> <li> <div class="more-help__icon"> <i class="icon-chat-message"></i> </div> <span>Contact your Customer Success Advocate</span> </li> <li> <a href="/web/20200402050922/https://help.blackboard.com/cdn-cgi/l/email-protection#c486a69797878184a1a0b1b7b1b4b4abb6b0a7a1aab0a1b6eaa7aba9"> <div class="more-help__icon"> <i class="icon-envelope"></i> </div> <span>Email Support</span> </a> </li> </ul> </div> </div></div> </div> </article> </div> <div class="block block--block-nodesubscribeblock " id="block-nodesubscribeblock" data-block-plugin-id="node_subscribe"> <div id="node-subscribe-form"></div> </div> <div class="block block--block-bbschoolhelpdeskblock " id="block-bbschoolhelpdeskblock" data-block-plugin-id="bb_school_help_desk_block"> <div aria-hidden="true" data-description="Provides ReactJS Script as BB School Help Desk Block" class="hidden"></div> </div> </div> </div> </div> <footer class="page-footer" role="contentinfo"> <div class="page-footer__content"> <div class="page-footer__first"> <div class="region region-footer-first"> <div class="block block--block-blackboard-visitblackboardcomlink " id="block-blackboard-visitblackboardcomlink" data-block-plugin-id="block_content:db947466-941f-49b3-9bef-7afbe943663a"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><h3><a href="https://web.archive.org/web/20200402050922/http://www.blackboard.com/" target="_blank">Visit Blackboard.com</a></h3> </div> </div> <div class="block block--block-blackboard-blackboardcopyright " id="block-blackboard-blackboardcopyright" data-block-plugin-id="block_content:1ac0d952-50f6-484c-bff0-961ee5b22d49"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Copyright©2018. Blackboard Inc.<br/> <a href="/web/20200402050922/https://help.blackboard.com/Copyright_Notice">Legal Disclaimers</a><br/> <a href="/web/20200402050922/https://help.blackboard.com/1000en_US">Privacy Statement</a><br/> <a href="/web/20200402050922/https://help.blackboard.com/CA_Privacy_Notice#your-california-consumer-privacy-rights_OTP-4">Do Not Sell My Personal Information</a></p></div> </div> <div class="block block--block-views-block-footer-menu-view-footer-block views-element-container" id="block-views-block-footer-menu-view-footer-block" data-block-plugin-id="views_block:footer_menu_view-footer_block"> <div><div class="footer-block view view-footer-menu-view view-id-footer_menu_view view-display-id-footer_block js-view-dom-id-90c705d0217decf4847a93048ec817a0a35330b31c3a74d989da7c17eb68c585"> <div class="view-content"> <div class="views-row"> <div class="views-field views-field-field-nav-label"><div class="field-content"><a href="/web/20200402050922/https://help.blackboard.com/About_Help" hreflang="en">About Help</a></div></div> </div> <div class="views-row"> <div class="views-field views-field-field-nav-label"><div class="field-content"><a href="/web/20200402050922/https://help.blackboard.com/Accessibility" hreflang="en">Accessibility</a></div></div> </div> <div class="views-row"> <div class="views-field views-field-field-nav-label"><div class="field-content"><a href="/web/20200402050922/https://help.blackboard.com/Client_Resources" hreflang="en">Client Resources</a></div></div> </div> <div class="views-row"> <div class="views-field views-field-field-nav-label"><div class="field-content"><a href="/web/20200402050922/https://help.blackboard.com/Product_Security" hreflang="en">Product Security</a></div></div> </div> </div> </div> </div> </div> <nav role="navigation" aria-labelledby="block-blackboard-account-menu-menu" id="block-blackboard-account-menu" data-block-plugin-id="system_menu_block:account"> <h2 class="visually-hidden" id="block-blackboard-account-menu-menu">User account menu</h2> <ul class="menu"> <li class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/user/login" data-drupal-link-system-path="user/login">Log in</a> </li> </ul> </nav> </div> </div> <div class="page-footer__second-third-container"> <div class="page-footer__second"> <div class="region region-footer-second"> <nav role="navigation" aria-labelledby="block-blackboard-helpforblackboardproducts-menu" id="block-blackboard-helpforblackboardproducts" data-block-plugin-id="system_menu_block:help-for-blackboard-product"> <h2 id="block-blackboard-helpforblackboardproducts-menu">Help for Blackboard Products</h2> <ul class="menu"> <li class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Ally" data-drupal-link-system-path="node/25571">Ally</a> </li> <li class="menu-item"> <a href="https://web.archive.org/web/20200402050922/http://www.blackboard.com/education-analytics/index.aspx">Analytics</a> </li> <li class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_App" data-drupal-link-system-path="node/469">Blackboard App</a> </li> <li class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_Instructor" data-drupal-link-system-path="node/13118">Blackboard Instructor</a> </li> <li class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Collaborate" data-drupal-link-system-path="node/477">Collaborate</a> </li> <li class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Community_Engagement" data-drupal-link-system-path="node/10745">Community Engagement</a> </li> <li class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Connect" data-drupal-link-system-path="node/2253">Connect</a> </li> <li class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Learn" data-drupal-link-system-path="node/3271">CourseSites</a> </li> <li class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Drive" data-drupal-link-system-path="node/2514">Drive</a> </li> <li class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Learn" data-drupal-link-system-path="node/3271">Learn</a> </li> <li class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Open_Education" data-drupal-link-system-path="node/10564">Open Education</a> </li> <li class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Blackboard_Open_LMS" data-drupal-link-system-path="node/10375">Open LMS</a> </li> <li class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Predict" data-drupal-link-system-path="node/19816">Predict</a> </li> <li class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/SafeAssign" data-drupal-link-system-path="node/26316">SafeAssign</a> </li> <li class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/SIS_Central/Connect" data-drupal-link-system-path="node/10576">SIS Central - Connect</a> </li> <li class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/SmartView" data-drupal-link-system-path="node/11788">SmartView</a> </li> <li class="menu-item"> <a href="/web/20200402050922/https://help.blackboard.com/Web_Community_Manager" data-drupal-link-system-path="node/21691">Web Community Manager</a> </li> </ul> </nav> <div class="block block--block-backtotop " id="block-backtotop" data-block-plugin-id="block_content:61c42d5b-62bf-4b74-8152-b080e41a3292"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><a class="back-to-top" href="#top"><span class="icon-chevron-up"></span> Back to top</a></div> </div> </div> </div> <div class="page-footer__third"> <div class="region region-footer-third"> <div class="block block--block-blackboardfindproduct " id="block-blackboardfindproduct" data-block-plugin-id="block_content:2177ea62-5c1e-49df-91f2-e00f28235364"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><div class="find-product"> <h2>Not sure which product?</h2> <p>Blackboard has many products. Let us help you find what you need.</p> <a class="button" href="/web/20200402050922/https://help.blackboard.com/" title="Find My Product">Find My Product</a></div></div> </div> <div class="block block--block-allyjs " id="block-allyjs" data-block-plugin-id="block_content:a43b54be-3874-4322-b717-e5e187d70041"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><script data-cfasync="false" src="/web/20200402050922js_/https://help.blackboard.com/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js"></script><script data-ally-loader data-ally-platform-name="web" data-ally-client-id="8366" data-ally-af-style="flag_small" src="https://web.archive.org/web/20200402050922js_/https://prod.ally.ac/integration/api/ally.ui.js"> </script></div> </div> <div class="block block--block-bbuserfeedbackblock " id="block-bbuserfeedbackblock" data-block-plugin-id="bb_user_feedback_block"> <div aria-hidden="true" data-description="Provides ReactJS Script as BB User Feedbacks Block" class="hidden"></div> </div> </div> </div> </div> </div> </footer> </div> </div> <script src="/web/20200402050922js_/https://help.blackboard.com/sites/default/files/js/js_UFLVMJu30FV7gLBFtsEfOFQIdxm3OSk0YaSFCnq3XuQ.js"></script> <script src="/web/20200402050922js_/https://help.blackboard.com/modules/custom/bb_widgets/bb_user_feedback_block/js/user-feedback.bundle.js?v=1.x"></script> <script src="/web/20200402050922js_/https://help.blackboard.com/modules/custom/bb_widgets/bb_school_help_desk_block/js/school-help-desk-search.bundle.js?v=1.x"></script> <script src="/web/20200402050922js_/https://help.blackboard.com/sites/default/files/js/js_UFFnI5kYZO66EsJr619F2naa1hyo-rMVPm0Jr9KUyOs.js"></script> <script type="text/javascript">window.NREUM||(NREUM={});NREUM.info={"beacon":"bam.nr-data.net","licenseKey":"fb66a3283b","applicationID":"70695766","transactionName":"YQcBNxcEV0RYVhdeXFhNIgARDFZZFnERQkNXDj8gChdca3RQDUJvcgcFAhAJTXpcWxZ7WlgJNxEAAHRWV1wTQl9XFgwRFkgHUFxbBkVSQgcqDQEAQXZXUTBYQUI=","queueTime":0,"applicationTime":1524,"atts":"TUACQV8eREo=","errorBeacon":"bam.nr-data.net","agent":""}</script></body> </html>

CINXE.COM

SmartView Advisor Desktop | Blackboard Help