Freshservice Pricing, Features, and Reviews (Nov 2024)

<!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <link rel="icon" href="https://www.softwaresuggest.com/favicon.ico" type="image/x-icon"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta http-equiv="Content-Security-Policy" content="block-all-mixed-content"> <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=5, minimum-scale=1.0">  <link rel="preconnect" href="https://fonts.googleapis.com"> <link rel="preconnect" href="https://fonts.gstatic.com" crossorigin> <link rel="preload" href="https://fonts.googleapis.com/css2?family=Golos+Text:wght@300;400;500;600;700&display=swap" as="font" type="font/woff2" crossorigin> <link rel="stylesheet" type="text/css" href="https://fonts.googleapis.com/css2?family=Golos+Text:wght@300;400;500;600;700&display=swap" media="print" onload="this.media='all'">   <link rel="stylesheet" type="text/css" href="https://www.softwaresuggest.com/assets2/componentwise/profile_combine.css?v=0.01"> <link rel="stylesheet" type="text/css" href="https://www.softwaresuggest.com/assets2/componentwise/header/new_ss_header.css?v=17.29">     <link rel="stylesheet" type="text/css" href="https://www.softwaresuggest.com/assets2/componentwise/software_profile/ss_profile_new.css?v=17.29"> <link rel="preload" as="image" href="https://www.softwaresuggest.com/award_logo/highest-satisfaction-2024.png"> <link rel="preload" href="https://www.softwaresuggest.com/assets2/componentwise/js/profilepage/profile.js?v=17.29" as="script">    <link rel="preload" href="https://cdn-cookieyes.com/client_data/bfaf8f1bbd6087284be4841a/script.js" as="script"> <script> /*add css or script to append in head tag*/ function loadCss(e,t){var a=document.createElement("link");a.rel="stylesheet",a.type="text/css",a.href=e,document.getElementsByTagName("head")[0].appendChild(a)} function loadCommonCss(e,t){var a=document.createElement("link");a.rel="stylesheet",a.type="text/css",a.href=e,document.getElementsByTagName("head")[0].appendChild(a)} function loadScripts(e,t){!function n(){var a,c,o;0!=e.length?(a=e.shift(),c=n,(o=document.createElement("script")).async='""',o.type="text/javascript",o.src=a,o.defer='""',o.onload=o.onreadystatechange=function(){o.onreadystatechange=o.onload=null,c()},(document.getElementsByTagName("head")[0]||document.body).appendChild(o)):t&&t()}()} </script> <script> var hostUrl = 'https://www.softwaresuggest.com'; var siteregion = 'india'; var ip_baseUrl = 'https://www.softwaresuggest.com/us'; var baseUrl = 'https://www.softwaresuggest.com'; var countryUrl = 'https://www.softwaresuggest.com'; var exit_intent_init = '1'; var europien_country = ''; var mobile_popup_init = ''; var pdcmp = ''; var view_mob_session = false; </script>  <meta name="robots" content="all" />  <style type="text/css"> /*<![CDATA[*/ .call_popup_main .tooltip .tooltiptext{ top: 10px !important; } .call_popup_main .start_call_caliing_btn_round img,.call_popup_main .start_call_caliing_btn_round .header_req_call_icon{ display: none !important; } .call_popup_main .start_call_caliing_btn_round{ background-image: url('https://images.softwaresuggest.com/software_logo/1496834794_FS_DEV_400x400.png'); background-size: 90%; background-position: center; background-repeat: no-repeat; border-radius: 10px !important; background-color: #fff !important; border: 2px solid #001965; width: 50px !important; height: 50px !important; } /*]]>*/ </style> <title>Freshservice Pricing, Features, and Reviews (Nov 2024)</title>  <meta name="description" content="Discover Freshservice pricing, features, user reviews, and product details. Request a free demo to see how Freshservice can help streamline your business." />  <meta name="twitter:card" content="summary_large_image" /> <meta name="twitter:site" content="@SoftwareSuggest" /> <meta name="twitter:creator" content="SoftwareSuggest" /> <meta name="twitter:image" content="https://www.softwaresuggest.com/img/softwaresuggest-social-share.jpg" />  <meta property="og:type" content="website" /> <meta property="og:title" content="Freshservice Pricing, Features, and Reviews (Nov 2024)" /> <meta property="og:url" content="https://www.softwaresuggest.com/freshservice" /> <meta property="og:description" content="Discover Freshservice pricing, features, user reviews, and product details. Request a free demo to see how Freshservice can help streamline your business." /> <meta property="og:image" content="https://www.softwaresuggest.com/img/softwaresuggest-social-share.jpg" /> <meta property="og:image:secure_url" content="https://www.softwaresuggest.com/img/softwaresuggest-social-share.jpg" /> <link rel="canonical" href="https://www.softwaresuggest.com/freshservice" /> <script type="application/ld+json"> { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "item": { "@id": "https://www.softwaresuggest.com", "name": "Home" } }, { "@type": "ListItem", "position": 2, "item": { "@id": "https://www.softwaresuggest.com/service-desk-management-software", "name": "Service Desk Management Software" } }, { "@type": "ListItem", "position": 3, "item": { "@id": "https://www.softwaresuggest.com/freshservice", "name": "Freshservice" } } ] } </script> <script type="application/ld+json"> { "@context": "https://schema.org/", "@type": "SoftwareApplication", "applicationCategory": "BusinessApplication", "image": "https://images.softwaresuggest.com/software_logo/1496834794_FS_DEV_400x400.png", "name": "Freshservice", "description": "Freshservice is a cloud-based ITIL Service Desk & IT Service Management (ITSM) solution that adds user experience on top of powerful Ticketing & Asset Management capabilities, serving more than 20,000 customers worldwide.", "operatingSystem": "Windows, Linux, macOS", "url": "https://www.softwaresuggest.com/freshservice", "offers": { "@type": "AggregateOffer", "lowPrice": "19", "highPrice": "122", "priceCurrency": "USD", "offeredBy": { "@type": "Organization", "name": "Freshservice", "url": "https://www.softwaresuggest.com/freshservice" }, "priceSpecification": [ { "@type": "PriceSpecification", "price": "19", "priceCurrency": "USD", "name": "Starter", "eligibleQuantity": { "@type": "QuantitativeValue", "unitText": "Agent/Month Billed annually" } }, { "@type": "PriceSpecification", "price": "50", "priceCurrency": "USD", "name": "Growth", "eligibleQuantity": { "@type": "QuantitativeValue", "unitText": "Agent/Month Billed annually" } }, { "@type": "PriceSpecification", "price": "97", "priceCurrency": "USD", "name": "Pro", "eligibleQuantity": { "@type": "QuantitativeValue", "unitText": "Agent/Month Billed annually" } }, { "@type": "PriceSpecification", "price": "122", "priceCurrency": "USD", "name": "Enterprise", "eligibleQuantity": { "@type": "QuantitativeValue", "unitText": "Agent/Month Billed annually" } } ] } , "aggregateRating": { "@type": "AggregateRating", "bestRating": "5", "worstRating": "0", "ratingValue": "4.4", "reviewCount": "7", "itemReviewed": { "@type": "Thing", "name": "Freshservice" } } } </script>   <style> :root { --PPCPRODUCTBTN1: #0062B3; --PPCPRODUCTBTN2: #001965; --PPCPRODUCTBTN1HVR: #0088f6; --PPCPRODUCTBTN2HVR: #08194E; --PRODUCTBTN1: #0062B3; --PRODUCTBTN2: #001965; --PRODUCTBTN1HVR: #0088f6; --PRODUCTBTN2HVR: #08194E; } </style>  </head> <body> <noscript> <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WQDBJVZ" height=0 width=0 style=display:none;visibility:hidden></iframe> </noscript> <input type="hidden" id="currentip" value="SG"> <main> <header class="new_header_shadow"> <div class="container ss_new_container"> <div class="d-flex align-items-center cat_header_main_div"> <div class="mr-auto d-flex align-self-start link_logo_main"> <a class="d-flex logo_div" href="https://www.softwaresuggest.com" target="_blank" rel="noopener"> <img class="sslogo" src="https://www.softwaresuggest.com/assets2/singleview/assets/img/homepage_new/ss_logo.svg" alt="SoftwareSuggest Logo" /> </a> </div> <div class="list_item header_dd_main"> <button id="desk_ajax_software_cat_header_dd" class="ajax_header_dd_selector ajax_header_cat_dropddown header_dd_btn d-flex align-items-center justify-content-center">Categories <span class="cat_header_angle">❯</span></button> <div id="software_cat_header_dd" class="ajax_header_selector header_menu_dd"> </div> </div> <div class="list_item margin_right"> <a href="https://www.softwaresuggest.com/write-review" target="_blank" rel="noopener" class="wr_cursor d-flex align-items-center header_button_common_class wrt_rev_btn">Write a Review</a> </div> <div class="list_item"> <a target="_blank" rel="noopener" href="https://www.softwaresuggest.com/vendors" class="d-flex align-items-center header_button_common_class biztech_webinar_btn">Add a Product</a> </div> <div class="list_item search_main"> <form id="header_search_form" action='https://www.softwaresuggest.com/search/index' method='get'> <input aria-label="Search" id="search" type="text" name="query" class="header_software_search" onchange="appendLoader()" placeholder="Search software or requirement..."> <div class="search_icon_header"> <span class="search_icon_header_bg"></span> </div> </form> </div> <div class="list_item header_request_cb_main"> <button class="ga_track_rc_header ajax_load_popup_form request_callback_btn header_menu_btn d-flex align-items-center justify-content-center btn-reqcall">Request A Call Back</button> </div> </div> <div class="mobile_header_main"> <div class="toggleon_searchopen"> <button id="mobile_header_sidebar_list" type="button" class="hamburger mobile_view_sidebar_ajax"> <img width="100" height="100"src="https://images.softwaresuggest.com/static-frontend/ss-header/hamburger_home.svg" alt="Hamburger"> </button> <div class="cat_mo_view_logo"> <a class="sslogo" href="https://www.softwaresuggest.com"> <img class="sslogo" src="https://images.softwaresuggest.com/static-frontend/ss-header/SSline_logo_new.svg" alt="SoftwareSuggest Logo"> </a> </div> <div class="search_icon_btn"> <img width="100" height="100" src="https://images.softwaresuggest.com/static-frontend/ss-header/search_icon_home.svg" alt="Search"> </div> </div> </div> </div> </header> <script> var dd_loaded = false; var dd_data = document.querySelector("#software_cat_header_dd").innerHTML; document.querySelector(".ajax_header_cat_dropddown").onclick = function() { if (!dd_loaded && $.trim(dd_data) === '') { var dd_ajax = new XMLHttpRequest(); dd_ajax.onreadystatechange = function() { if (this.readyState == 4 && this.status == 200) { document.querySelector("#software_cat_header_dd").innerHTML = this.responseText; dd_loaded = true; setTimeout(() => { tab_change(); }, 100); } }; dd_ajax.open("POST", "https://www.softwaresuggest.com/headerfooter/headercategory", true); dd_ajax.send(); } else { tab_change(); } function tab_change() { $(document).on("click", ".tab_in_drop_down a", function(e) { $(".drop_down_tab_panel").removeClass("active"); $(".tab_in_drop_down a").removeClass('active'); $(this).addClass("active"); var selected_tab = $(this).attr("data-tab"); $("#" + selected_tab).stop().addClass("active"); return false; }); } } </script><input type="hidden" class="categoryid" value="307"> <input type="hidden" class="sec_cat_diff" value=""> <input type="hidden" class="software_id" value="3269"> <input type="hidden" class="company_id" value="3054"> <input type="hidden" class="soft_name" value="Freshservice"> <input type="hidden" class="category_name" value="Service Desk Management Software"> <input type="hidden" class="categoryslug_name" value="Service Desk Management"> <input type="hidden" class="ga_page_type" value="Software"> <input type="hidden" class="ga_page_name" value=""> <input type="hidden" class="page_url" value="freshservice"> <input type="hidden" class="prof_mob_or_desk" value="desktop"> <input type="hidden" class="profile_new_design" value="1"> <div class="content_white_bg"> <div class="stickey_div_main header_content"> <div class="container"> <div class="desk_breadcrumb"> <ul class="d-flex breadcrumb_main"> <li><a href="https://www.softwaresuggest.com">Home</a></li> <li><a href="https://www.softwaresuggest.com/service-desk-management-software">Service Desk Management Software</a></li> <li>Freshservice</li> </ul> </div> <div class="ga_track_soft_list prof_soft_detail popup_new_append"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="Freshservice"> <input type="hidden" class="ga_claiming_status" value="CLAIMED"> <div class="container_fluid"> <div class="row"> <div class="col-12 col-md-12"> <div class="row header_image_margin"> <div class="col-3 col-md-1 d-flex align-items-center justify-content-center logo_main logo_pad_responsive"> <a href="https://ppctrack.softwaresuggest.com/freshservice-aff" data-comp-id="3054" target="_blank" rel="sponsored nofollow noopener" class="ga_track_header_soft_logo d-flex align-items-center justify-content-center logo_main_prof"> <img height="70" width="70" src="https://images.softwaresuggest.com/software_logo/1496834794_FS_DEV_400x400.png" alt="Freshservice logo"> </a> </div> <div class="col-9 col-md-11 d-flex flex-column justify-content-center soft_name_rat_tick_main_outer"> <div class="d-flex soft_name_rat_tick_main"> <div class="pro_soft_name verify_img_flex"> <div class="sticky_inline_for_tickmark"> <h1>Freshservice</h1> <div class="tooltip_hvr pro_varify_tickmark green_claim"> <div class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium"> This profile is claimed and managed by Freshworks.<hr>Please note that claimed profiles typically provide fresh content, prompt responses, accurate pricing, and improved user experiences. </div> <div class="verified_tick_bgimg verified_tooltip"></div> </div> </div> </div> <div class="d-flex leaders_lable_main ml-2"> <a href="https://www.softwaresuggest.com/service-desk-management-software#leader_matrix" target="_blank" rel="noopener" class="d-flex align-items-center justify-content-center leaders_lable leader_matrix_link contenders_color"> <span class="leaders_lable_icon_main"></span> Contenders </a> </div> <div class="star_rating_outer"> <div class="col-md-3 star_main_div_green_outer"> <a href="https://www.softwaresuggest.com/freshservice#user-reviews"> <div class="star_main_div_green"> <span class="starsvg_img_white"></span> </div> </a> </div> <div class="col-md-9 padding_main_ratings"> <p class="big_count">4.4<span>/5</span></p> <p class="all_review_count">Based on 7 Reviews </p> <a class="d-flex align-items-center write_rev_header wr_cursor desk_header_big_rat_wr_link" href="https://www.softwaresuggest.com/freshservice/write-review" target="_blank" rel="noopener nofollow"><span class="wrt_rev_icon"></span> Write a Review</a> </div> <a class="d-flex align-items-center write_rev_header wr_cursor mob_header_big_rat_wr_link" href="https://www.softwaresuggest.com/freshservice/write-review" target="_blank" rel="noopener nofollow"><span class="wrt_rev_icon"></span> Write a Review</a> </div> </div> <div class="d-flex align-items-center pro_sticky_button"> <div class="d-flex align-items-center btns_main sticky_btn_desktop_only"> <a class="ga_track_vwl_vwb d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn vwb_btn" target="_blank" href="https://ppctrack.softwaresuggest.com/freshservice-aff" data-comp-id="3054" rel="sponsored nofollow noopener"> Visit Website<div class="bg_outbound_img_white"></div> </a> <a class="ga_track_vwl_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn ft_btn" target="_blank" href="https://ppctrack.softwaresuggest.com/freshservice-aff" data-comp-id="3054" rel="sponsored nofollow noopener"> Request Demo<div class="bg_outbound_img_white"></div> </a> </div> <div class="d-flex align-items-center link_btns"> <a href="https://ppctrack.softwaresuggest.com/freshservice-aff" data-comp-id="3054" target="_blank" rel="sponsored nofollow noopener" class="d-flex align-items-center ga_track_vwl_gq get_qut_btn cursor_pointer"> <span class="free_trial_icon_bgimg"></span> Get Quote </a> </div> </div> </div> </div> </div> <div class="d-flex align-items-center flex-column btns_main mobile_button_position sticky_btn_mobile_only"> <a class="ga_track_vwl_vwb d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn vwb_btn" target="_blank" data-comp-id="3054" href="https://ppctrack.softwaresuggest.com/freshservice-aff" rel="sponsored nofollow noopener"> Visit Website<div class="bg_outbound_img_white"></div> </a> <a class="ga_track_vwl_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn ft_btn" target="_blank" data-comp-id="3054" href="https://ppctrack.softwaresuggest.com/freshservice-aff" rel="sponsored nofollow noopener"> Request Demo<div class="bg_outbound_img_white"></div> </a> </div> </div> </div> </div> <div class="profile_nav_tabs"> <div class="nev_arrow_postion"> <ul class="d-flex elem_sticky_nav"> <li class="ss_active_tab"><a class="nav_link" data-active-nav="overview" href="#overview">Product Information</a></li> <li><a class="nav_link" data-active-nav="features" href="#features">Features</a></li> <li><a class="nav_link" data-active-nav="pricing" href="#pricing">Pricing</a></li> <li><a href="https://www.softwaresuggest.com/freshservice/reviews" target="_blank" rel="noopener">User Reviews</a></li> <li><a href="https://www.softwaresuggest.com/freshservice/alternatives" target="_blank" rel="noopener">Alternative</a></li> </ul> <span id="prev_nav" class="arrow_profile_img backgroundimage_arrow_left pre_nav_sticky" style="display: none;"></span> <span id="next_nav" class="arrow_profile_img backgroundimage_arrow_right next_nav_sticky"></span> </div> </div> </div> </div> <div class="sticky_empty_space"></div> <div class="container mobile_container_padding"> <div class="all_section_main"> <div class="overview_main_section"> <div id="overview" class="row prof_page_section"> <div class="col-12">  </div> <div class="col-xs-12 col-sm-12 col-xl-8 about_ss_section"> <div class="over_view_discription section_bg_prof"> <div class="d-flex "> <h2 class="subtitle_h3_heading">What is Freshservice?</h2> </div> <div class="read-more mb-12 overview_mobile_view" style="--line-clamp: 3"> <p class="read_more_text_overview">Freshservice is a cloud-based ITIL Service Desk & IT Service Management (ITSM) solution that adds user experience on top of powerful Ticketing & Asset Management capabilities, serving more than 20,000 customers worldwide. </p> </div> </div> <div id="award_section"> <div class="section_bg_prof award_section_remove_border"> <div class="row"> <div class="col-md-6"> <div class="pricing_award_sec_title"> <div class="subtitle_h3_heading">Pricing</div> </div> <div class="ga_track_soft_list start_pricing_top mobile_flex"> <div class="d-flex align-items-center pricing_icon_and_inner_title"> <span class="svg_icon_pricing"></span> <p>Freshservice Starting Price</p> </div> <div class="start_pricing_main"> <div class="starting_basic_pricing"> <p class="big_starting_price">$ 19/<span>Agent/Month Billed annually</span></p> </div> <div class="pricing_learn_more_section"> <a href="#pricing">View Detailed Pricing</a> </div> </div> </div> </div> <div class="col-md-6"> <div class="d-flex"> <div class="subtitle_h3_heading">Awards </div> </div> <div class="awards_leader_main"> <div class="img_award_main"> <img width="80" height="80" src="https://www.softwaresuggest.com/award_logo/highest-satisfaction-2024.png" alt="Freshservice Award"> </div> <div class="award_leader_conent_main"> <p>Our Awards and Recognition</p> <div class="d-flex learn_more_btn_div"> <span class="more_award_popup_btn award_popup_ajax">More Awards</span> </div> </div> </div> </div> </div> </div> </div> </div> <div class="col-xs-12 col-sm-12 col-xl-4 about_ss_section"> <div id="mobileno_form" class="gt_background"> <div class="gt_blue_bg"> <div class="gt_text">Get Best Quote for Freshservice</div> <p class="text_p">Connect with SoftwareSuggest experts to get the best quote for your business.</p> </div> <form class="overiewsec_mobile_field"> <input type="hidden" class="ssleadpost_inboundlead" name="ssleadpost[inboundlead]" value="1"> <input type="hidden" class="ssleadpost_currentform" name="ssleadpost[currentform]" value="firstform"> <input type="hidden" class="ssleadpost_source" name="ssleadpost[source]" value="FreeConsultation"> <input type="hidden" class="ssleadpost_categoryid" name="ssleadpost[categoryid]" value="307"> <input type="hidden" class="ssleadpost_software_name" name="ssleadpost[software]" value=""> <input type="hidden" class="utm_source_hiden" name="ssleadpost[utm_source]" value=""> <input type="hidden" class="" name="ssleadpost[is_mobile_no_valid]" value="valid"> <input type="hidden" class="ssleadpost_countrycode" name="ssleadpost[countrycode]" value=""> <input type="hidden" class="ssleadpost_lead_id" name="ssleadpost[lead_id]"> <input type="hidden" class="ssleadpost_profileform" name="ssleadpost[profileform]" value="profileform"> <input type="hidden" class="is_mobile_no_valid"> <div class="popup_desk_field_group mobile_no_field"> <div class="blank_intl_code_div iti iti--allow-dropdown iti--separate-dial-code"> <div class="iti__flag-container"> <div class="iti__selected-flag"> <div class="iti__flag iti_"></div> <div class="iti__selected-dial-code">+   </div> <div class="iti__arrow"></div> </div> </div> <input class="ssintlTelInput popup_desk_field sidebar_form_input" pattern="^[0-9].*" placeholder="Phone Number *" type="tel" value="" required maxlength="12" name="ssleadpost[mobile]" aria-label="mobile" style="padding-left: 85px;"> </div> </div> <div class="button_center"> <button type="submit" class="gt_button profile_callback_popup ajax_load_popup_form_callback">Request A Call Back</button> </div> </form> </div> </div> </div> </div>  <div id="features" class="prof_page_section"> <div class="row section_main"> <div class="col-12 section_title"> <h2>Key Features of Freshservice </h2> <p class="newdesign_title_sub_desc">Here are the powerful features that make Freshservice stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.</p> </div> <div class="col-12"> <div class="section_bg_prof below_main_section_bg software_cat"> <div class="feature_software_description"> <ul class="row features_ul"> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Incident Management</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Service Catalog</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Problem Management</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Change Management</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Release Management</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Asset Management</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Project Management</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Knowledge Base</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Self Service Portal</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Automations</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Service Level Agreements (slas)</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Reporting And Analytics</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Mobile App</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Collaboration</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Vendor Management</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Contract Management</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Cmdb (configuration Management Database)</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Orchestration</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Time Tracking</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 scroll_to_feature">Customizable Dashboards</li> </ul> <div class="showmore_show_less_main"> <span class="show_more firsttab_showmore loadfeature_ajax">Show More <span class="keyboard_arrow_down"></span></span> </div> </div> </div> </div> </div> </div>   <div id="screenshots" class=""> <div class="ga_track_soft_list section_main section_bg_prof" id="video_panel"> <div class="d-flex"> <h2 class="subtitle_h3_heading">Freshservice Screenshots </h2> </div> <div class="row"> <div class="col-sm-12 col-md-12 col-xl-6"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="Freshservice"> <a data-fancybox="gallery" class="ga_track_screenshots big_screenshot_profile d-flex screenshot_div fancybox" href="https://images.softwaresuggest.com/latest_screenshots/1461847269_Screen+Shot+2016-04-28+at+6.08.48+pm.png"> <img height="200" width="200" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/1461847269_Screen Shot 2016-04-28 at 6.08.48 pm.png" alt="Freshservice Screenshot1"> </a> </div> <div class="col-sm-12 col-md-12 col-xl-6"> <div class="ga_track_soft_list screenshot_row row"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="Freshservice"> <div class="col-md-4 main_small_ss_new "> <a href="https://images.softwaresuggest.com/latest_screenshots/1484049755_Freshservice1.png" data-fancybox="gallery" class="ga_track_screenshots d-flex fancybox small_screenshot_div"> <img height="200" width="200" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/1484049755_Freshservice1.png" alt="Freshservice Small Screenshot 1"> </a> </div> <div class="col-md-4 main_small_ss_new "> <a href="https://images.softwaresuggest.com/latest_screenshots/1484049764_Freshservice2.png" data-fancybox="gallery" class="ga_track_screenshots d-flex fancybox small_screenshot_div"> <img height="200" width="200" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/1484049764_Freshservice2.png" alt="Freshservice Small Screenshot 2"> </a> </div> <div class="col-md-4 main_small_ss_new "> <a href="https://images.softwaresuggest.com/latest_screenshots/1484049772_Freshservice3.png" data-fancybox="gallery" class="ga_track_screenshots d-flex fancybox small_screenshot_div"> <img height="200" width="200" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/1484049772_Freshservice3.png" alt="Freshservice Small Screenshot 3"> </a> </div> <div class="col-md-4 main_small_ss_new "> <a href="https://images.softwaresuggest.com/latest_screenshots/1484049779_Freshservice4.png" data-fancybox="gallery" class="ga_track_screenshots d-flex fancybox small_screenshot_div"> <img height="200" width="200" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/1484049779_Freshservice4.png" alt="Freshservice Small Screenshot 4"> </a> </div> <div class="col-md-4 main_small_ss_new "> <a href="https://images.softwaresuggest.com/latest_screenshots/1484049786_Freshservice5.png" data-fancybox="gallery" class="ga_track_screenshots d-flex fancybox small_screenshot_div"> <img height="200" width="200" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/1484049786_Freshservice5.png" alt="Freshservice Small Screenshot 5"> </a> </div> </div> </div> </div> </div> </div>  <div id="pricing" class="prof_page_section"> <div class="row section_main"> <div class="col-12 section_title"> <h2>Freshservice Pricing</h2> <p class="newdesign_title_sub_desc"> Here are the pricing plans for Freshservice. Choose the plan that best fits your requirements and budget. <span class="pricing_link ga_track_soft_list"> <input type="hidden" class="ga_soft_name" value="Freshservice"> <input type="hidden" class="popup_soft_id" value="3269"> <a class="ga_track_vwl_pcs pricing_link_style" data-comp-id="3054" href="https://ppctrack.softwaresuggest.com/freshservice-aff" rel="sponsored nofollow noopener" target="_blank">Get Detailed Freshservice pricing</a> as per your requirements. </span> </p> </div> <div class="col-12"> <div class="section_bg_prof pricing_discription"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="Freshservice"> <div class="row price_row_mar_top"> <div class="col-xl-3 pricing_sec_cell "> <div class="soft-pricing-table"> <div class="table-header"> <div class="soft-plan-heading" title="Starter"> Starter </div> <div class="d-flex flex-column align-items-center justify-content-center soft-plan-price"> <b>$ 19</b> <div class="pricing_bottom_text">Agent/Month Billed annually</div> </div> </div> <div class="soft-pricing-instruction"> <ul> <li>Incident Management</li> <li>Knowledge Base</li> <li>Self Service Portal</li> <li>SLA Management</li> <li>Workflow Automator</li> <li>Orchestration </li> <li>Access Controls Starter</li> <li>Analytics Starter</li> <li>Multiple Portal Languages</li> <li>Custom SSL</li> <li>Marketplace Apps</li> <li>Mobile Apps</li> <li>1000 Orchestration transactions/mo/account</li> </ul> </div> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="hiden_logo" value="https://images.softwaresuggest.com/software_logo/1496834794_FS_DEV_400x400.png"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Freshservice"> <a href="https://ppctrack.softwaresuggest.com/freshservice-aff" data-comp-id="3054" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Start Free Trial</a> </div> </div> </div> <div class="col-xl-3 pricing_sec_cell "> <div class="soft-pricing-table"> <div class="table-header"> <div class="soft-plan-heading" title="Growth"> Growth </div> <div class="d-flex flex-column align-items-center justify-content-center soft-plan-price"> <b>$ 50</b> <div class="pricing_bottom_text">Agent/Month Billed annually</div> </div> </div> <div class="soft-pricing-instruction"> <ul> <li>Starter features, plus:</li> <li>Service Catalog</li> <li>Asset Management - 100 free assets</li> <li>Purchase Order Management</li> <li>Employee Onboarding</li> <li>Portal Customization</li> <li>MSP Mode</li> <li>Multiple SLAs</li> <li>Business Rules</li> <li>Approval Workflows</li> <li>Business Hours</li> <li>2000 Orchestration transactions/mo/account</li> </ul> </div> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="hiden_logo" value="https://images.softwaresuggest.com/software_logo/1496834794_FS_DEV_400x400.png"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Freshservice"> <a href="https://ppctrack.softwaresuggest.com/freshservice-aff" data-comp-id="3054" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Start Free Trial</a> </div> </div> </div> <div class="col-xl-3 pricing_sec_cell "> <div class="soft-pricing-table"> <div class="table-header"> <div class="soft-plan-heading" title="Pro"> Pro </div> <div class="d-flex flex-column align-items-center justify-content-center soft-plan-price"> <b>$ 97</b> <div class="pricing_bottom_text">Agent/Month Billed annually</div> </div> </div> <div class="soft-pricing-instruction"> <ul> <li>Growth features, plus:</li> <li>Problem Management</li> <li>Change Management</li> <li>Release Management</li> <li>Project Management</li> <li>Software License Management</li> <li>Contract Management</li> <li>Alert Management</li> <li>Analytics Pro</li> <li>Access Controls Pro</li> <li>Team Dashboards</li> <li>IP Range Restrictions</li> <li>5000 Orchestration transactions/mo/account</li> </ul> </div> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="hiden_logo" value="https://images.softwaresuggest.com/software_logo/1496834794_FS_DEV_400x400.png"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Freshservice"> <a href="https://ppctrack.softwaresuggest.com/freshservice-aff" data-comp-id="3054" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Start Free Trial</a> </div> </div> </div> <div class="col-xl-3 pricing_sec_cell "> <div class="soft-pricing-table"> <div class="table-header"> <div class="soft-plan-heading" title="Enterprise"> Enterprise </div> <div class="d-flex flex-column align-items-center justify-content-center soft-plan-price"> <b>$ 122</b> <div class="pricing_bottom_text">Agent/Month Billed annually</div> </div> </div> <div class="soft-pricing-instruction"> <ul> <li>Pro features, plus:</li> <li>Freddy Virtual Agent on MS Teams with 2000 suggestions/mo/account</li> <li>Freddy Agent Assist</li> <li>Sandbox </li> <li>Audit Logs</li> <li>HIPAA Compliance</li> <li>Dedicated Customer Success Manager</li> <li>20,000 Orchestration transactions/mo/account</li> </ul> </div> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="hiden_logo" value="https://images.softwaresuggest.com/software_logo/1496834794_FS_DEV_400x400.png"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Freshservice"> <a href="https://ppctrack.softwaresuggest.com/freshservice-aff" data-comp-id="3054" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Start Free Trial</a> </div> </div> </div> </div> </div> </div> <div class="d-flex align-items-center justify-content-between col-12"> <p class="last_update_price"><b>The pricing information for Freshservice is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.</b></p> </div> <div class="d-flex align-items-center justify-content-between col-12 lastupdated_pricing_and_ft"> <p class="last_update_price">The pricing information was last updated on 24th November 2024.</p> <p class="ft_available_pricing"><span class="gree_tick_ft"></span> Free Trial is available</p> </div> </div> </div>     <div id="specifications" class=""> <div class="row section_main"> <div class="col-12 section_title"> <h2>Freshservice Specifications</h2> <p class="newdesign_title_sub_desc">Get a closer look at the technical specifications and system requirements for Freshservice. Find out if it's compatible with your operating system and other software.</p> </div> <div class="col-12"> <div class="section_bg_prof below_main_section_bg specification_section_content"> <div class="row row_ss_spacing"> <div class="col-3 specification_bg"> <div class="specification_list_view">Company Details :</div> </div> <div class="col-9 specification_width "> <div class="specification_list_view company_detail_list"> <div class="d-flex align-items-start specification_c_details"> <div class="blue_icon_main"> <span class="specification_icon company_service_specification"></span> </div> <span class="blue_icon_main_span_text d-flex align-items-start"><span class="comp_detail_title d-flex">Company Name :</span> Freshworks</span> </div> <div class="d-flex align-items-start specification_c_details"> <div class="blue_icon_main"> <span class="specification_icon headquarter_service_specification"></span> </div> <span class="blue_icon_main_span_text d-flex align-items-start"><span class="comp_detail_title d-flex">Headquarter : </span>Chennai</span> </div> <div class="ga_track_soft_list d-flex align-items-start specification_c_details"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Freshservice"> <div class="blue_icon_main"> <span class="specification_icon domain_service_specification"></span> </div> <span class="blue_icon_main_span_text d-flex align-items-start"><span class="comp_detail_title d-flex">Website : </span><a href="https://ppctrack.softwaresuggest.com/freshservice-aff" data-comp-id="3054" target="_blank" rel="sponsored nofollow noopener" class="ga_track_vwl_comp_d specification_visit_website">Visit Website</a></span> </div> <div class="d-flex align-items-start specification_c_details"> <div class="blue_icon_main"> <span class="specification_icon home_service_specification"></span> </div> <span class="blue_icon_main_span_text d-flex align-items-start"><span class="comp_detail_title d-flex">Full Address : </span>311 California St. San Francisco, CA, 94104 USA</span> </div> <div class="d-flex align-items-start specification_c_details"> <div class="blue_icon_main"> <span class="specification_icon varified_image"></span> </div> <span class="blue_icon_main_span_text d-flex align-items-start"><span class="comp_detail_title d-flex">Overview Provided by : </span> <a href="https://www.softwaresuggest.com/profile/vignesh-sairam,-anand-1321193" target="_blank" rel="noopener" class="verifier_name_link">Vignesh Sairam</a> </span> </div> </div> </div> </div> <div class="row row_ss_spacing showmore_speci_witharrow_main"> <div class="col-3 specification_bg"> </div> <div class="col-9 specification_width"> <div class="showmore_speci_witharrow">Show More</div> </div> </div> <div class="row row_ss_spacing hiden_specification"> <div class="col-3 specification_bg"> <div class="specification_list_view">Language Support :</div> </div> <div class="col-9 specification_width "> <div class="specification_list_view mobile_scroll_lang_main"> <div class="d-flex align-items-center specification_space mobile_wrap_speci mobile_scroll_lang"> <div class="blue_icon_main"> <span class="specification_icon language_service_specification"></span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Chinese</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Dutch</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">English</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">French</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">German</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Italian</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Japanese</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Korean</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Polish</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Portuguese</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Spanish</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Swedish</span> </div> </div> </div> </div> </div> <div class="row row_ss_spacing hiden_specification"> <div class="col-3 specification_bg"> <div class="specification_list_view">Business :</div> </div> <div class="col-9 specification_width "> <div class="specification_list_view"> <div class="d-flex align-items-center specification_gap"> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon freelancer_service_specification"></span> </div> <span class="blue_icon_main_span_text">Freelancers</span> </div> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon rocket_service_specification"></span> </div> <span class="blue_icon_main_span_text">StartUps</span> </div> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon analytics_service_specification"></span> </div> <span class="blue_icon_main_span_text">SMBs</span> </div> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon enterprice_service_specification"></span> </div> <span class="blue_icon_main_span_text">Enterprises</span> </div> </div> </div> </div> </div> <div class="row row_ss_spacing hiden_specification"> <div class="col-3 specification_bg"> <div class="specification_list_view">Available Support :</div> </div> <div class="col-9 specification_width "> <div class="specification_list_view"> <div class="d-flex align-items-center specification_gap"> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon email_service_specification"></span> </div> <span class="blue_icon_main_span_text">Email</span> </div> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon phone_service_specification"></span> </div> <span class="blue_icon_main_span_text">Phone</span> </div> <div class="d-flex align-items-center"> <div class="blue_icon_main ?>"> <span class="specification_icon support_service_specification"></span> </div> <span class="blue_icon_main_span_text">Live Support</span> </div> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon training_service_specification"></span> </div> <span class="blue_icon_main_span_text">Training</span> </div> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon ticket_service_specification"></span> </div> <span class="blue_icon_main_span_text">Tickets</span> </div> </div> </div> </div> </div> <div class="row row_ss_spacing hiden_specification"> <div class="col-3 specification_bg"> <div class="specification_list_view">Freshservice Categories on SoftwareSuggest :</div> </div> <div class="col-9 specification_width "> <div class="specification_list_view"> <div class="d-flex align-items-center specification_business specification_space "> <input type="hidden" class="ga_soft_name" value="Freshservice"> <input type="hidden" class="ga_spe_ot_cat_name" value="Project Management Software"> <a class="specification_category" href="https://www.softwaresuggest.com/project-management-software" target="_blank" rel="noopener">Project Management Software</a> <input type="hidden" class="ga_soft_name" value="Freshservice"> <input type="hidden" class="ga_spe_ot_cat_name" value="Ticketing Management Software"> <a class="specification_category" href="https://www.softwaresuggest.com/ticketing-management-software" target="_blank" rel="noopener">Ticketing Management Software</a> <input type="hidden" class="ga_soft_name" value="Freshservice"> <input type="hidden" class="ga_spe_ot_cat_name" value="Help Desk Software"> <a class="specification_category" href="https://www.softwaresuggest.com/help-desk-software" target="_blank" rel="noopener">Help Desk Software</a> <input type="hidden" class="ga_soft_name" value="Freshservice"> <input type="hidden" class="ga_spe_ot_cat_name" value="Asset Management Software"> <a class="specification_category" href="https://www.softwaresuggest.com/asset-management-software" target="_blank" rel="noopener">Asset Management Software</a> <input type="hidden" class="ga_soft_name" value="Freshservice"> <input type="hidden" class="ga_spe_ot_cat_name" value="Complaint Management System"> <a class="specification_category" href="https://www.softwaresuggest.com/complaint-management-system" target="_blank" rel="noopener">Complaint Management System</a> <input type="hidden" class="ga_soft_name" value="Freshservice"> <input type="hidden" class="ga_spe_ot_cat_name" value="Customer Service Software"> <a class="specification_category" href="https://www.softwaresuggest.com/customer-service-software" target="_blank" rel="noopener">Customer Service Software</a> </div> </div> </div> </div> </div> </div> </div> </div>   <div id="comparison" class=""> <div class="row section_main"> <div class="col-12 section_title"> <h2>Freshservice Comparisons</h2> <p class="newdesign_title_sub_desc">Compare Freshservice with other similar options available in Service Desk Management Software. Explore the key differences to see why it's the top choice for businesses and individuals.</p> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 "> <a href="https://www.softwaresuggest.com/compare/freshservice-vs-sapphireims" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496834794_FS_DEV_400x400.png" alt="Freshservice logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshservice">Freshservice</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1561720130273_b_82.png" alt="SapphireIMS logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="SapphireIMS">SapphireIMS</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 "> <a href="https://www.softwaresuggest.com/compare/freshservice-vs-agileassets" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496834794_FS_DEV_400x400.png" alt="Freshservice logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshservice">Freshservice</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1561720112076_b_82.png" alt="AgileAssets logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="AgileAssets">AgileAssets</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 "> <a href="https://www.softwaresuggest.com/compare/freshservice-vs-ams-optiest" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496834794_FS_DEV_400x400.png" alt="Freshservice logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshservice">Freshservice</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1669883937_logo_transparent-bg.png" alt="AMS OPTIEST logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="AMS OPTIEST">AMS OPTIEST</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 "> <a href="https://www.softwaresuggest.com/compare/freshservice-vs-assetsonar" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496834794_FS_DEV_400x400.png" alt="Freshservice logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshservice">Freshservice</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1544525586_assetsonarlogofinal.png" alt="AssetSonar logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="AssetSonar">AssetSonar</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 "> <a href="https://www.softwaresuggest.com/compare/freshservice-vs-ezofficeinventory" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496834794_FS_DEV_400x400.png" alt="Freshservice logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshservice">Freshservice</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1548317716_fb4.png" alt="EZOfficeInventory logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="EZOfficeInventory">EZOfficeInventory</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 "> <a href="https://www.softwaresuggest.com/compare/freshservice-vs-wrike" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496834794_FS_DEV_400x400.png" alt="Freshservice logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshservice">Freshservice</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1623315671_Logo_1000x1000.png" alt="Wrike logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Wrike">Wrike</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/freshservice-vs-cdw-asset" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496834794_FS_DEV_400x400.png" alt="Freshservice logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshservice">Freshservice</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1561715518605_b_78.png" alt="CDW Asset logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="CDW Asset">CDW Asset</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/freshservice-vs-asset-panda" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496834794_FS_DEV_400x400.png" alt="Freshservice logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshservice">Freshservice</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1499768734_asset panda-logo.png" alt="Asset Panda logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Asset Panda">Asset Panda</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/freshservice-vs-operations-orchestration" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496834794_FS_DEV_400x400.png" alt="Freshservice logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshservice">Freshservice</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1561720137641_b_82.png" alt="Operations Orchestration logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Operations Orchestration">Operations Orchestration</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/snipe-it-vs-freshservice" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496834794_FS_DEV_400x400.png" alt="Freshservice logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshservice">Freshservice</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1449138743_snipeit.png" alt="Snipe IT logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Snipe IT">Snipe IT</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/freshservice-vs-sanernow" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496834794_FS_DEV_400x400.png" alt="Freshservice logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshservice">Freshservice</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1571652395_SanerNow_Logo_400x400.png" alt="SecPod's SanerNow IT Asset Management logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="SecPod's SanerNow IT Asset Management">SecPod's SanerNow IT Asset Management</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/freshservice-vs-keylight" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496834794_FS_DEV_400x400.png" alt="Freshservice logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshservice">Freshservice</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1561720135968_b_82.png" alt="Keylight logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Keylight">Keylight</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/freshservice-vs-salesforce-service-cloud" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496834794_FS_DEV_400x400.png" alt="Freshservice logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshservice">Freshservice</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1548925451_Salesforce Service Cloud logo.png" alt="Salesforce Service Cloud logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Salesforce Service Cloud">Salesforce Service Cloud</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/freshservice-vs-pagerduty" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496834794_FS_DEV_400x400.png" alt="Freshservice logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshservice">Freshservice</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1507204767_PagerDuty-logo.png" alt="PagerDuty logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="PagerDuty">PagerDuty</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/freshservice-vs-axonius" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496834794_FS_DEV_400x400.png" alt="Freshservice logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshservice">Freshservice</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1561720138782_b_82.png" alt="Axonius logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Axonius">Axonius</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/freshservice-vs-invgate-service-desk" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496834794_FS_DEV_400x400.png" alt="Freshservice logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshservice">Freshservice</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1561705238694_b_71.png" alt="InvGate Service Desk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="InvGate Service Desk">InvGate Service Desk</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/freshdesk-vs-freshservice" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496834794_FS_DEV_400x400.png" alt="Freshservice logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshservice">Freshservice</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496835039_FD_DEV_400x400.png" alt="Freshdesk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshdesk">Freshdesk</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/workday-vs-freshservice" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496834794_FS_DEV_400x400.png" alt="Freshservice logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshservice">Freshservice</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1555929306_workday logo.png" alt="Workday HCM logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Workday HCM">Workday HCM</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/freshservice-vs-sysaid" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496834794_FS_DEV_400x400.png" alt="Freshservice logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshservice">Freshservice</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1625563251_Twitter-profile-720x720_3.png" alt="SysAid logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="SysAid">SysAid</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/freshservice-vs-gocodes" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496834794_FS_DEV_400x400.png" alt="Freshservice logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshservice">Freshservice</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1669638298_gocodes logo.jpg" alt="GoCodes logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="GoCodes">GoCodes</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/freshservice-vs-servicedesk-plus" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496834794_FS_DEV_400x400.png" alt="Freshservice logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshservice">Freshservice</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1490335152_ME-help-desk-software.png" alt="ManageEngine ServiceDesk Plus logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="ManageEngine ServiceDesk Plus">ManageEngine ServiceDesk Plus</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-12 col-md-12 col-sm-12 col-12 d-flex"> <span class="extra_soft_compare_show_more_btn"> <span class="view_more_less">View more</span> Freshservice comparisons <span class="keyboard_arrow_down"></span> <span class="keyboard_arrow_up"></span> </span> </div> </div> </div>  <div class="row"> <div class="col-xs-12 col-sm-12 col-xl-9 listing-part-col">  <div id="description" class=""> <div class="row section_main"> <div class="col-12 section_title"> <h2>Freshservice Description</h2> <p class="newdesign_title_sub_desc">Here's the comprehensive description of Freshservice. Gain a brief understanding of its unique features and exceptional benefits.</p> </div> <div class="col-12"> <div class="software_discription section_bg_prof below_main_section_bg "> <div class="soft_desc_main"> <div id="description_tab_1" class="custom_tab_panel active_tab_panel"> <p style="text-align:justify">Freshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service, and affordability.</p> <p style="text-align:justify">Freshservice has an intuitive UI, is effortlessly configurable and customisable to meet customers’ exact requirements, and is easily integrated with other business and IT systems. Native integrations with a number of popular cloud services such as Google Apps, Dropbox, AWS, and Bomgar also speed up deployment and reach.</p> <p style="text-align:justify">Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software etc. – with more than 150000+ customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.</p> </div> </div> <div class="mobile_view_desc_show" style="display: none;"> <div class="d-flex align-items-center"> Read More <div class="keyboard_arrow_down"></div> </div> </div> <div class="mobile_view_desc_hide" style="display: none;"> <div class="d-flex align-items-center"> Read Less <div class="keyboard_arrow_up"></div> </div> </div> </div> </div> </div> </div>   <div class="append_ppl_viewed"></div>   <div id="resources" class=""> <div class="row section_main"> <div class="col-12 section_title"> <h2>Freshservice Resources</h2> </div> <div class="col-12"> <div class="section_bg_prof resources_tab_main below_main_section_bg"> <div class="resources_nav_outer_div"> <div class="custom_tab_list"> <a href="#resources_tab_videos" data-tab="resources_tab_videos" class="resources_tab ripple_btn active_tab">Videos</a> </div> <span id="resources_prev_nav" class="resources_left_arrow" style="display: none;"></span> <span id="resources_next_nav" class="resources_right_arrow" style="display: none;"></span> </div> <div class="resources_content_main_div"> <div id="resources_tab_videos" class="custom_tab_panel active_tab_panel">  <div id="videos_section"> <div class="row section_main"> <div class="col-12"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="Freshservice"> <iframe data-src="https://www.youtube.com/embed/iKReMDmt-jQ" loading="lazy" class="lazyload" title="Freshservice Video"></iframe> </div> </div> </div> </div> </div> </div> </div> </div> </div>   <div id="overall_reviews"> <div class="row section_main"> <div class="col-12 section_title"> <h2>Overall Freshservice Reviews</h2> <p class="newdesign_title_sub_desc">Thinking about using Freshservice? Check out verified user reviews & ratings based on Freshservice's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.</p> </div> <div class="col-12"> <div class="section_bg_prof overall_reviews_section"> <div class="below_main_section_bg"> <div class="border_bottom_overall_reviews"> <div class="row padding_overall_review"> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-5"> <div class="row"> <div class="col-md-3 star_main_div_green_outer"> <div class="star_main_div_green"> <span class="starsvg_img_white"></span> </div> </div> <div class="col-md-9 padding_count_ratings"> <p class="big_count"> 4.4<span>/5</span> </p> <p class="all_review_count">Based on 7 Reviews </p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-7 write_review_ask_ques_main"> <a class="d-flex align-items-center justify-content-center write_review_profile_where_reviwes write_rev_header wr_cursor" href="https://www.softwaresuggest.com/freshservice/write-review" target="_blank" rel="noopener nofollow">Write a Review</a> <span class="or_btw_ask_ques">Or</span> <div class="ga_track_soft_list ask_q_button_div_prof"> <input type="hidden" class="ga_soft_name" value="Freshservice"> <span class="ga_track_overall_ask_q ajax_load_popup_form ask_q_button_prof">Ask a Question</span> </div> </div> </div> </div> <div class="second_section_main_overall"> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="88" x="0px" y="0px" viewBox="0 0 80 80"> <title>Feature</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <text class="rev_value_text" x="50%" y="60%">4.4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Feature</p> <p class="average_text">Out of 5</p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="92" x="0px" y="0px" viewBox="0 0 80 80"> <title>Ease of use</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <text class="rev_value_text" x="50%" y="60%">4.6</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Ease of use</p> <p class="average_text">Out of 5</p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="94" x="0px" y="0px" viewBox="0 0 80 80"> <title>Value for money</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <text class="rev_value_text" x="50%" y="60%">4.7</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Value for money</p> <p class="average_text">Out of 5</p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="94" x="0px" y="0px" viewBox="0 0 80 80"> <title>Customer support</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <text class="rev_value_text" x="50%" y="60%">4.7</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Customer support</p> <p class="average_text">Out of 5</p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-6"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp rev_progress_bar noselect" data-progress="93.3" x="0px" y="0px" viewBox="0 0 80 80"> <title>Likelihood to recommend</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <text class="rev_value" x="50%" y="60%">93.3%</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Likelihood to recommend</p> <p class="average_text">Out of 100%</p> </div> </div> </div> </div> </div> <div class="third_section_overall_review"> <div class="d-flex "> <h3 class="subtitle_h3_heading">Freshservice Pros and Cons</h3> </div> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-lg-6 col-lg-4 col-xl-6"> <div class="d-flex content_check_main_div"> <span class="thumb_up_green"></span> <p>"The product is easy to use, convenient, and simple to understand, even for a fresher."</p> </div> <div class="d-flex content_check_main_div"> <span class="thumb_up_green"></span> <p>"Ease of use and its varied set of features."</p> </div> <div class="d-flex content_check_main_div"> <span class="thumb_up_green"></span> <p>"User-friendly and advanced integration. A great tool for maintaining automated service records. Comes with a robust API integration."</p> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-lg-6 col-xl-6"> <div class="d-flex content_check_main_div"> <span class="thumb_down_red"></span> <p>"Canned response feature and escalation feature can be improved as of now."</p> </div> <div class="d-flex content_check_main_div"> <span class="thumb_down_red"></span> <p>"Ease of use and its varied set of features."</p> </div> <div class="d-flex content_check_main_div"> <span class="thumb_down_red"></span> <p>"A great disappointment comes from its below-standard reporting tools. It is hardly effective in this field."</p> </div> </div> </div> </div> <p class="varifiedrev_line"><span class="shield_image_reviewsection"></span>SoftwareSuggest reviews are authentic and verified. <span class="review_sec_popupbtn ajax_load_popup_form">Here's how.</span></p> </div> </div> </div> </div> </div>   <div id="user-reviews" class="prof_page_section user_review_section_main_div"> <div class="row section_main"> <div class="ga_track_soft_list col-12 d-flex align-items-center justify-content-between section_title section_title_with_btn"> <input type="hidden" class="ga_soft_name" value="Freshservice"> <div class="main_revsec_title">Showing <span class="rev_showing">3</span> out of 7 Reviews</div> </div> <div class="col-12"> <div class="section_bg_prof overall_reviews_section"> <div class="rev_sec_mian rev_sec_main_count "> <div class="below_main_section_bg"> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-lg-12 col-xl-12 main_parent_class_review"> <div class="d-flex align-items-center user_icon_name_review_profile"> <div class="bg_image_main"> <span class="person_background_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"> </span> </div> <div class="name_source_review new_profile_review_header"> <a class="user_review_anchor_tag" href="https://www.softwaresuggest.com/profile/pinky-subhash-chandra-agarwal-3132669" target="_blank" rel="noindex follow"><p class="review_user_name"> Pinky S. </p></a> <div> <p class="jobtitle_org_p user_jobtitle">Customer Service Executive</p> <div class="used_software_company_size_main"> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Used the software for : </span>Less than 6 months (Daily)</p> </div> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Company Size :</span>51-200 employees</p> </div> </div> </div> <div class="star_new_rating_main"> <div class="ratings_star_img_p_main"> <p>4.0</p> <span class="starsvg_img_profile"></span> </div> <p class="all_review_count">Feb 06, 2023 </p> </div> </div> </div> <div class="append_used_software_for"></div> </div> </div> <div class="d-flex flex-wrap lables_review_cat"> <div class="tooltip_hvr reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">Verified via Business email.</span> <p>Verified Reviewer</p> </div> <div class="tooltip_hvr reviewsource_tooltip reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.</span> <p>Review Source: Organic</p> </div> </div> </div> </div> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="main_review_heading_main">Good </div> <p>Freshservice is a good software for handling tickets lodged by customers to our support team, enabling smooth communication with them.</p> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Feature</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Feature</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Ease of use</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Ease of use</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Value for money</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Value for money</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Customer support</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Customer support</p> <p class="average_text">Out of 5</p> </div> </div> <div class="review_progres_column"> <p class="cons_review"> Freshservice After Sales Service Rating</p> <div class="rating_progress_main"> <div class="progress_path"></div> <div class="rating_num_progress"> <span >1</span> <span >2</span> <span >3</span> <span >4</span> <span >5</span> <span >6</span> <span >7</span> <span >8</span> <span class="active_span_rating" >9</span> <span >10</span> </div> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-8"> <div class="pros_title_detail"> <p class="pros_review"><strong>What do you like best about Freshservice?</strong></p> <p class="coment_review">The product is easy to use, convenient, and simple to understand, even for a fresher.</p> </div> <div class="cons_title_detail"> <p class="cons_review"><strong>What do you dislike about Freshservice?</strong></p> <p class="coment_review">Canned response feature and escalation feature can be improved as of now.</p> </div> <div class="pros_title_detail"> <p class="cons_review"><strong>What other products like Freshservice have you used or evaluated?</strong></p> <p class="coment_review"> Salesforce</p> </div> </div> </div> </div> </div> <div class="padding_overall_review"> <div class="d-flex align-items-center justify-content-end like_and_share_main"> <input type="hidden" name="software_id" class="like_soft_id" value="3269"> <input type="hidden" name="review_id" class="like_review_id" value="50498"> <div class="like_btn_main "> <div class="d-flex align-items-center review_like_usefull ajax_load_popup_form useful_review_btn"> <input type="hidden" class="review_landing_url" value="https://www.softwaresuggest.com/freshservice"> <span class="like_image_bg"></span> <span class="usefull_or_not">Useful 0</span> </div> </div> <div class="share_btn_main"> <div class="share_btn d-flex align-items-center"> <span class="share_icon"></span> <span class="share_text">Share</span> </div> <div class="share_drop_down"> <a class="wr_cursor" href="https://www.linkedin.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Ffreshservice#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_linkedin_image"></span></a> <a class="wr_cursor" href="https://twitter.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Ffreshservice#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_twitter_image"></span></a> <a class="wr_cursor" href="https://www.facebook.com/sharer.php?u=https%3A%2F%2Fwww.softwaresuggest.com%2Ffreshservice#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_fb_image"></span></a> </div> </div> </div> </div> </div> </div> <div class="rev_sec_mian rev_sec_main_count "> <div class="below_main_section_bg"> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-lg-12 col-xl-12 main_parent_class_review"> <div class="d-flex align-items-center user_icon_name_review_profile"> <div class="bg_image_main"> <span class="person_background_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"> </span> </div> <div class="name_source_review new_profile_review_header"> <a class="user_review_anchor_tag" href="https://www.softwaresuggest.com/profile/lifin-xavier-151054" target="_blank" rel="noindex follow"><p class="review_user_name"> Lifin X. </p></a> <div> <p class="jobtitle_org_p user_jobtitle">SDR</p> <div class="used_software_company_size_main"> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Used the software for : </span>More than 1 year</p> </div> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Company Size :</span>1001-5000 employees</p> </div> </div> </div> <div class="star_new_rating_main"> <div class="ratings_star_img_p_main"> <p>5.0</p> <span class="starsvg_img_profile"></span> </div> <p class="all_review_count">Jul 16, 2020 </p> </div> </div> </div> <div class="append_used_software_for"></div> </div> </div> <div class="d-flex flex-wrap lables_review_cat"> <div class="tooltip_hvr reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">Verified via Business email.</span> <p>Verified Reviewer</p> </div> <div class="tooltip_hvr reviewsource_tooltip reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.</span> <p>Review Source: Organic</p> </div> </div> </div> </div> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="main_review_heading_main">Best tool to streamline IT Service Delivery</div> <p>We no longer need to empty our pockets for legacy systems. SaaS tools like Freshservice can work wonders. It's as simple as setting up your social accounts, and you don't need to depend on an external vendor to scale the system. The company ensures that the tool is updated, and it's always your choice to enable those features or not.</p> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Feature</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Feature</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Ease of use</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Ease of use</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Value for money</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Value for money</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Customer support</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Customer support</p> <p class="average_text">Out of 5</p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-8"> <div class="pros_title_detail"> <p class="pros_review"><strong>What do you like best about Freshservice?</strong></p> <p class="coment_review">Ease of use and its varied set of features.</p> </div> <div class="cons_title_detail"> <p class="cons_review"><strong>What do you dislike about Freshservice?</strong></p> <p class="coment_review">Ease of use and its varied set of features.</p> </div> </div> </div> </div> </div> <div class="padding_overall_review"> <div class="d-flex align-items-center justify-content-end like_and_share_main"> <input type="hidden" name="software_id" class="like_soft_id" value="3269"> <input type="hidden" name="review_id" class="like_review_id" value="26728"> <div class="like_btn_main "> <div class="d-flex align-items-center review_like_usefull ajax_load_popup_form useful_review_btn"> <input type="hidden" class="review_landing_url" value="https://www.softwaresuggest.com/freshservice"> <span class="like_image_bg"></span> <span class="usefull_or_not">Useful 4</span> </div> </div> <div class="share_btn_main"> <div class="share_btn d-flex align-items-center"> <span class="share_icon"></span> <span class="share_text">Share</span> </div> <div class="share_drop_down"> <a class="wr_cursor" href="https://www.linkedin.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Ffreshservice#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_linkedin_image"></span></a> <a class="wr_cursor" href="https://twitter.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Ffreshservice#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_twitter_image"></span></a> <a class="wr_cursor" href="https://www.facebook.com/sharer.php?u=https%3A%2F%2Fwww.softwaresuggest.com%2Ffreshservice#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_fb_image"></span></a> </div> </div> </div> </div> </div> </div> <div class="rev_sec_mian rev_sec_main_count "> <div class="below_main_section_bg"> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-lg-12 col-xl-12 main_parent_class_review"> <div class="d-flex align-items-center user_icon_name_review_profile"> <div class="bg_image_main"> <span class="person_background_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"> </span> </div> <div class="name_source_review new_profile_review_header"> <a class="user_review_anchor_tag" href="https://www.softwaresuggest.com/profile/lalit-22270" target="_blank" rel="noindex follow"><p class="review_user_name"> Nembou </p></a> <div> <div class="used_software_company_size_main"> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Used the software for : </span>Less than 6 months</p> </div> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Company Size :</span>51-200 employees</p> </div> </div> </div> <div class="star_new_rating_main"> <div class="ratings_star_img_p_main"> <p>4.0</p> <span class="starsvg_img_profile"></span> </div> <p class="all_review_count">Aug 10, 2018 </p> </div> </div> </div> <div class="append_used_software_for"></div> </div> </div> <div class="d-flex flex-wrap lables_review_cat"> <div class="tooltip_hvr reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">Verified via Business email.</span> <p>Verified Reviewer</p> </div> <div class="tooltip_hvr reviewsource_tooltip reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.</span> <p>Review Source: Organic</p> </div> </div> </div> </div> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="main_review_heading_main">Comes with easy integration. Disappoints in reporting.</div> <p>Though FreshService has helped us streamline the IT service desk management of our organization, the disappointment it brings with its reporting tools cannot be overlooked. The software lacks a lot in this field. However, it is very easy to use, and the training provided by the company is also useful. Still, there are many areas that need to be worked on.</p> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Feature</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Feature</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Ease of use</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Ease of use</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Value for money</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Value for money</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Customer support</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Customer support</p> <p class="average_text">Out of 5</p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-8"> <div class="pros_title_detail"> <p class="pros_review"><strong>What do you like best about Freshservice?</strong></p> <p class="coment_review">User-friendly and advanced integration. A great tool for maintaining automated service records. Comes with a robust API integration.</p> </div> <div class="cons_title_detail"> <p class="cons_review"><strong>What do you dislike about Freshservice?</strong></p> <p class="coment_review">A great disappointment comes from its below-standard reporting tools. It is hardly effective in this field.</p> </div> </div> </div> </div> </div> <div class="padding_overall_review"> <div class="d-flex align-items-center justify-content-end like_and_share_main"> <input type="hidden" name="software_id" class="like_soft_id" value="3269"> <input type="hidden" name="review_id" class="like_review_id" value="14926"> <div class="like_btn_main "> <div class="d-flex align-items-center review_like_usefull ajax_load_popup_form useful_review_btn"> <input type="hidden" class="review_landing_url" value="https://www.softwaresuggest.com/freshservice"> <span class="like_image_bg"></span> <span class="usefull_or_not">Useful 5</span> </div> </div> <div class="share_btn_main"> <div class="share_btn d-flex align-items-center"> <span class="share_icon"></span> <span class="share_text">Share</span> </div> <div class="share_drop_down"> <a class="wr_cursor" href="https://www.linkedin.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Ffreshservice#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_linkedin_image"></span></a> <a class="wr_cursor" href="https://twitter.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Ffreshservice#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_twitter_image"></span></a> <a class="wr_cursor" href="https://www.facebook.com/sharer.php?u=https%3A%2F%2Fwww.softwaresuggest.com%2Ffreshservice#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_fb_image"></span></a> </div> </div> </div> </div> </div> </div> </div> </div> <div class="col-12 d-flex justify-content-center view_review_btn_div"> <a href="https://www.softwaresuggest.com/freshservice/reviews" target="_blank" rel="noopener" class="d-flex align-items-center justify-content-center review_view_more_btn"> See All 7 Reviews</a> </div> </div> </div>   <div id="alternatives" class="software_section_main"> <div class="row section_main"> <div class="col-md-12 section_title"> <h2>Alternatives of Freshservice</h2> <p class="newdesign_title_sub_desc">Explore alternative software options that can fulfill similar requirements as Freshservice. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.</p> </div> <div class="col-12"> <div class="alt_soft_append row soft_list_row">  </div> </div> <div class="col-md-12 d-flex justify-content-center"> <div class="ga_track_soft_list d-flex align-items-center justify-content-end more_alt_btn_main"> <input type="hidden" class="ga_soft_name" value="Freshservice"> <a href="https://www.softwaresuggest.com/freshservice/alternatives" target="_blank" rel="noopener" class="ga_track_alt_more_btn more_alt_btn">More Freshservice Alternatives</a> </div> </div> </div> </div>   <div id="faqs" class="new_design_faq_section"> <div class="row section_main"> <div class="col-12 section_title"> <h2>Freshservice FAQs</h2> </div> <div class="col-12"> <div class="below_main_section_bg"> <div class="faq_q_a_main"> <div class="d-flex align-items-center justify-content-between faq_question_main activefaq"> <div class="d-flex align-items-center"><h3 class="faq_questions">How much does Freshservice cost?</h3></div> <span class="add_faq_span"></span> </div> <div class="faq_answer_main" style="display:block;"><p>The starting price of Freshservice is $ 19/Agent/Month Billed annually. It has different pricing plans:</p><ol><li>Starter : $ 19/Agent/Month Billed annually</li><li>Growth : $ 50/Agent/Month Billed annually</li><li>Pro : $ 97/Agent/Month Billed annually</li><li>Enterprise : $ 122/Agent/Month Billed annually</li></ol><p>Freshservice also provides a free trial to users.</p></div> </div> <div class="faq_q_a_main"> <div class="d-flex align-items-center justify-content-between faq_question_main "> <div class="d-flex align-items-center"><h3 class="faq_questions">What are the top 5 features for Freshservice?</h3></div> <span class="add_faq_span"></span> </div> <div class="faq_answer_main" ><p>The top 5 features for Freshservice are:</p><ul><li>Asset Management</li><li>Knowledge Management</li><li>Project Management</li><li>Self Service Portal</li><li>Access Controls</li></ul></div> </div> <div class="faq_q_a_main"> <div class="d-flex align-items-center justify-content-between faq_question_main "> <div class="d-flex align-items-center"><h3 class="faq_questions">What type of customer support is available from Freshservice?</h3></div> <span class="add_faq_span"></span> </div> <div class="faq_answer_main" ><p>The available support which Freshservice provides is:</p><ul><li>Phone</li><li>Email</li><li>Live support</li><li>Tickets</li><li>Training</li></ul></div> </div> <div class="faq_q_a_main"> <div class="d-flex align-items-center justify-content-between faq_question_main "> <div class="d-flex align-items-center"><h3 class="faq_questions">What platforms does Freshservice support?</h3></div> <span class="add_faq_span"></span> </div> <div class="faq_answer_main" ><p>Freshservice supports a variety of platforms including Android and IOS.</p></div> </div> <div class="faq_q_a_main"> <div class="d-flex align-items-center justify-content-between faq_question_main "> <div class="d-flex align-items-center"><h3 class="faq_questions">What types of businesses does Freshservice serve?</h3></div> <span class="add_faq_span"></span> </div> <div class="faq_answer_main" ><p>Freshservice serves a wide range of businesses, including but not limited to Startups, Enterprises, SMBs & Freelancer.</p></div> </div> <div class="faq_q_a_main"> <div class="d-flex align-items-center justify-content-between faq_question_main "> <div class="d-flex align-items-center"><h3 class="faq_questions">How is Freshservice commonly used?</h3></div> <span class="add_faq_span"></span> </div> <div class="faq_answer_main" ><p>Freshservice is commonly used for various purposes, such as Project Management, Ticketing Management, Help Desk and more.</p></div> </div> <div class="faq_q_a_main"> <div class="d-flex align-items-center justify-content-between faq_question_main "> <div class="d-flex align-items-center"><h3 class="faq_questions">Who are the primary competitors of Freshservice?</h3></div> <span class="add_faq_span"></span> </div> <div class="faq_answer_main" ><p>The three major competitors of Freshservice are Wolken Enterprise ServiceDesk, Dell and Remedyforce. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.</p></div> </div> </div> </div> </div> </div>  </div> <div class="col-xs-12 col-sm-12 col-xl-3 sidebar_cell_profile sidebar-part-col">    <div class="most_popular_software_sidebar_div sidebar_content_main_div"> <div class="row most_popular_software_main"> <div class="col-xs-12 col-sm-12 col-xl-12"> <h3 class="most_popular_title">Most Popular Software</h3> </div> <div class="col-xs-12 col-sm-6 col-xl-12 d-flex align-items-center most_p_software_main"> <a href="https://ppctrack.softwaresuggest.com/hubspot-aff" data-comp-id="3054" rel="sponsored nofollow noopener" target="_blank" class="d-flex align-items-center justify-content-center mp_software_icon wr_cursor"> <img width="40" height="40" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1500723708_HubspotCRM-logo.png" alt="Hubspot CRM logo"> </a> <div class="most_p_name_star"> <a href="https://ppctrack.softwaresuggest.com/hubspot-aff" data-comp-id="3054" rel="sponsored nofollow noopener" target="_blank" class="most_p_name wr_cursor">Hubspot CRM</a> <a class="d-flex star_rate_icon most_popular_star" href="https://www.softwaresuggest.com/hubspot-crm#user-reviews" target="_blank" rel="noopener"> <span class="d-flex align-items-center most_popu_green_rating"><span class="feature_card_star"></span>4.6</span> <span class="rating_count">(48 reviews) </span> </a> </div> </div> <div class="col-xs-12 col-sm-6 col-xl-12 d-flex align-items-center most_p_software_main"> <a href="https://ppctrack.softwaresuggest.com/remotepc-helpdeskaff" data-comp-id="3054" rel="sponsored nofollow noopener" target="_blank" class="d-flex align-items-center justify-content-center mp_software_icon wr_cursor"> <img width="40" height="40" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1669726399_RemotePC logo.png" alt="RemotePC logo"> </a> <div class="most_p_name_star"> <a href="https://ppctrack.softwaresuggest.com/remotepc-helpdeskaff" data-comp-id="3054" rel="sponsored nofollow noopener" target="_blank" class="most_p_name wr_cursor">RemotePC</a> <a class="d-flex star_rate_icon most_popular_star" href="https://www.softwaresuggest.com/remotepc#user-reviews" target="_blank" rel="noopener"> <span class="d-flex align-items-center most_popu_green_rating"><span class="feature_card_star"></span>4.5</span> <span class="rating_count">(4 reviews) </span> </a> </div> </div> <div class="col-xs-12 col-sm-6 col-xl-12 d-flex align-items-center most_p_software_main"> <a href="https://ppctrack.softwaresuggest.com/me-service-desk" data-comp-id="3054" rel="sponsored nofollow noopener" target="_blank" class="d-flex align-items-center justify-content-center mp_software_icon wr_cursor"> <img width="40" height="40" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1490335152_ME-help-desk-software.png" alt="ManageEngine ServiceDesk Plus logo"> </a> <div class="most_p_name_star"> <a href="https://ppctrack.softwaresuggest.com/me-service-desk" data-comp-id="3054" rel="sponsored nofollow noopener" target="_blank" class="most_p_name wr_cursor">ManageEngine ServiceDesk Plus</a> <a class="d-flex star_rate_icon most_popular_star" href="https://www.softwaresuggest.com/servicedesk-plus#user-reviews" target="_blank" rel="noopener"> <span class="d-flex align-items-center most_popu_green_rating"><span class="feature_card_star"></span>4.8</span> <span class="rating_count">(5 reviews) </span> </a> </div> </div> <div class="col-xs-12 col-sm-6 col-xl-12 d-flex align-items-center most_p_software_main"> <a href="https://www.softwaresuggest.com/salesforce" data-comp-id="3054" rel="sponsored nofollow noopener" target="_blank" class="d-flex align-items-center justify-content-center mp_software_icon wr_cursor"> <img width="40" height="40" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1628683245_Salesforce logo1.jpg" alt="Salesforce logo"> </a> <div class="most_p_name_star"> <a href="https://www.softwaresuggest.com/salesforce" data-comp-id="3054" rel="sponsored nofollow noopener" target="_blank" class="most_p_name wr_cursor">Salesforce</a> <a class="d-flex star_rate_icon most_popular_star" href="https://www.softwaresuggest.com/salesforce#user-reviews" target="_blank" rel="noopener"> <span class="d-flex align-items-center most_popu_green_rating"><span class="feature_card_star"></span>4.5</span> <span class="rating_count">(147 reviews) </span> </a> </div> </div> <div class="col-xs-12 col-sm-12 col-xl-12 d-flex most_pop_other_top_soft"> <a href="https://www.softwaresuggest.com/service-desk-management-software" target="_blank" rel="noopener" class="">Other Top Software</a> </div> </div> </div>  </div> </div> </div> </div> </div>  <div style="display: none !important;"> <div class="ga_track_soft_list d-flex align-items-center btns_main screen_clone_this"> <input type="hidden" id="ga_soft_type_soft_info" class="ga_soft_type" value="premium"> <input type="hidden" id="ga_soft_name_soft_info" class="ga_soft_name popup_soft_name" value="Freshservice"> <input type="hidden" class="hiden_logo" value="https://images.softwaresuggest.com/software_logo/1496834794_FS_DEV_400x400.png"> <input type="hidden" class="hiden_screenshot" value="https://images.softwaresuggest.com/latest_screenshots/1461847269_Screen Shot 2016-04-28 at 6.08.48 pm.png"> <input type="hidden" class="popup_soft_id" value="3269"> <a class="ga_track_vwl_vwb d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn vwb_btn" target="_blank" data-comp-id="3054" href="https://ppctrack.softwaresuggest.com/freshservice-aff" rel="sponsored nofollow noopener"> Visit Website<div class="bg_outbound_img_white"></div> </a> <a class="ga_track_vwl_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn ft_btn" target="_blank" data-comp-id="3054" href="https://ppctrack.softwaresuggest.com/freshservice-aff" rel="sponsored nofollow noopener"> Request Demo<div class="bg_outbound_img_white"></div> </a> </div> </div>   <div class="sticky_first_btn ga_track_soft_list"> <div class="d-flex align-items-center flex-column"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Freshservice"> <input type="hidden" class="popup_soft_id" value="3269"> <a class="ga_track_vwl_vwb d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn vwb_btn" target="_blank" href="https://ppctrack.softwaresuggest.com/freshservice-aff" data-comp-id="3054" rel="sponsored nofollow noopener"> Visit Website</a> </div> </div>   <div class="call_popup_main"></div>  <footer class="ss_new_cat_footer cat_ss_footer"> <div class="container ss_new_container"> <div class="row"> <div class="col-sm-6 col-xl-3 ss_new_cat_footer_col"> <div class="footer_part_heading"> <p><span>For Vendors:</span></p> </div> <ul class="footer_link_list"> <li><a rel="noopener" target="_blank" href="https://www.softwaresuggest.com/vendors">Register Your Software</a></li> <li><a rel="noopener nofollow" target="_blank" href="https://www.softwaresuggest.com/vendorsportal/index.php?r=site/login">Vendor Login</a></li> <li><a class="footer_focus_style" rel="noopener nofollow" target="_blank" href="https://www.softwaresuggest.com/pricing">Pricing</a></li> <li class="add_service_cursor_outer"><a rel="nofollow" target="_blank" class="footer_focus_style" href="https://www.softwaresuggest.com/price-estimator">Price Estimator</a></li> <li class="add_service_cursor_outer"><a rel="noopener nofollow" target="_blank" href="https://www.softwaresuggest.com/vendor/value-added-services" class="footer_focus_style add_service_cursor">Brand Building Services</a></li>  <li><a rel="noopener" class="wr_cursor" href="https://www.softwaresuggest.com/write-review" target="_blank">Write a Review</a></li>    <li><a href="https://www.softwaresuggest.com/success-stories" rel="noopener nofollow" target="_blank">Success Stories</a></li>  </ul> </div> <div class="col-sm-6 col-xl-3 ss_new_cat_footer_col"> <div class="footer_part_heading"> <p><span>For Buyers:</span></p> </div> <ul class="footer_link_list"> <li><a rel="noopener" href="https://www.softwaresuggest.com/all-categories" target="_blank">All Categories</a></li> <li><a href="https://www.softwaresuggest.com/resources" rel="noopener nofollow" target="_blank">Resources</a></li>  <li><a rel="noopener" href="https://www.softwaresuggest.com/blog/" target="_blank">Blog</a></li> <li><a href="https://www.softwaresuggest.com/blog/ebook/" rel="noopener nofollow" target="_blank">Free Ebooks</a></li>    <li class="footer_cen_btn"> <a href="https://www.softwaresuggest.com/user-login" class="" rel="noopener nofollow" target="_blank">User Sign Up/ Sign In</a> </li>  <li><a href="https://www.softwaresuggest.com/blog/write-for-us/" rel="noopener nofollow" target="_blank">Write for Us</a></li> </ul> </div> <div class="col-sm-6 col-xl-3 ss_new_cat_footer_col"> <div class="footer_part_heading"> <p><span>About Company:</span></p> </div> <ul class="footer_link_list"> <li><a rel="noopener" href="https://www.softwaresuggest.com/about" target="_blank">About Us</a></li> <li><a rel="noopener" href="https://www.softwaresuggest.com/contact" target="_blank">Contact Us</a></li> <li><a href="https://www.softwaresuggest.com/tos" rel="noopener nofollow" target="_blank">Terms of Use</a></li> <li><a href="https://www.softwaresuggest.com/privacy" rel="noopener nofollow" target="_blank">Privacy Policy</a></li> <li><a href="https://appitsimple.com/current-opening" target="_blank" rel="noopener nofollow">Careers</a></li>  </ul> </div> <div class="col-sm-6 col-xl-3 ss_new_cat_footer_col"> <div class="footer_part_heading"> <p><span>Get In Touch <span class="with_us_txt">With Us</span>:</span></p> </div> <div class="address_main_div">  <div class="d-flex align-items-center ss_footer_social_ico_new"> <a href="https://www.facebook.com/SoftwareSuggest" target="_blank" rel="noopener nofollow"> <div class="cat_new_footer_social facebook" title="facebook"></div> </a> <a href="https://www.twitter.com/SoftwareSuggest" target="_blank" rel="noopener nofollow"> <div class="cat_new_footer_social twitter" title="twitter"></div> </a> <a href="https://www.instagram.com/softwaresuggest_ss/" target="_blank" rel="noopener nofollow"> <div class="cat_new_footer_social instagram" title="instagram"></div> </a> <a href="https://www.youtube.com/user/SoftwareSuggest/videos" target="_blank" rel="noopener nofollow"> <div class="cat_new_footer_social youtube" title="youtube"></div> </a> <a href="https://www.linkedin.com/company/softwaresuggest" target="_blank" rel="noopener nofollow"> <div class="cat_new_footer_social linkedin" title="linkedin"></div> </a> </div> <a class="d-flex align-items-center cat_new_footer_mail" href="/cdn-cgi/l/email-protection#fd8e888d8d928f89bd8e929b898a9c8f988e889a9a988e89d39e9290" rel="nofollow"><span class="desk_cat_footer_mail"></span><span class="__cf_email__" data-cfemail="7c0f090c0c130e083c0f131a080b1d0e190f091b1b190f08521f1311">[email protected]</span></a> <p class="cat_new_footer_copyright">© 2014 - 2024 SoftwareSuggest ®</p> </div> </div> </div> </div> </footer> <script data-cfasync="false" src="/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js"></script><script> function setCompIdCookie(compId) { let existingCompIds = getCookie('compIds'); existingCompIds = existingCompIds ? existingCompIds.split(',') : []; if (!existingCompIds.includes(compId)) { existingCompIds.push(compId); } const expires = new Date(Date.now() + 30 * 24 * 60 * 60 * 1000); document.cookie = `compIds=${existingCompIds.join(',')}; expires=${expires.toUTCString()}; path=/; domain=.softwaresuggest.com; SameSite=None; Secure=None`; } function getCookie(cname) { const name = cname + "="; const decodedCookie = decodeURIComponent(document.cookie); const ca = decodedCookie.split(';'); for (let i = 0; i < ca.length; i++) { let c = ca[i]; while (c.charAt(0) === ' ') { c = c.substring(1); } if (c.indexOf(name) === 0) { return c.substring(name.length, c.length); } } return ""; } var buttons = document.querySelectorAll('[data-comp-id]'); function foreachbutton(element) { element.forEach(button => { button.addEventListener('click', () => { const compId = button.dataset.compId; setCompIdCookie(btoa(compId)); }); }); }; foreachbutton(buttons) const observer = new MutationObserver((mutations) => { buttons = document.querySelectorAll('[data-comp-id]'); foreachbutton(buttons) });observer.observe(document.body, { childList: true }); </script><script> function getResolution(x) { let allElements = document.getElementsByClassName('used_software_company_size_main'); if (x.matches) { for (let element of allElements) { let buttonhtml = element.cloneNode(true); let parentele = element.closest(".main_parent_class_review"); parentele.children[1].append(buttonhtml); element.remove(); } document.querySelector(".prof_mob_or_desk").value = "mobile"; } else { for (let element of allElements) { let buttonhtml = element.cloneNode(true); let parentele = element.closest(".main_parent_class_review"); parentele.children[0].children[1].children[1].append(buttonhtml); element.remove(); } document.querySelector(".prof_mob_or_desk").value = "desktop"; } } var window_width = window.matchMedia("(max-width: 1080px)"); document.addEventListener("DOMContentLoaded", function(event) { getResolution(window_width); }); window_width.addListener(getResolution); </script> </main> <div class="fullpage_loader" style="position: fixed; top: 0px; right: 0px; height: 100%; width: 100%; z-index: 9; background-color: rgba(255, 255, 255, 0.71); display: flex; align-items: center; justify-content: center;display:none;"><span class="ajax_loader_img" style="width: 40px;height: 40px;background-size: contain;background-image: url(/assets2/mobile_view/img/ajax-loader.svg);"></span></div> <input type="hidden" class="utm_source" value=""> <link rel="stylesheet" type="text/css" href="https://www.softwaresuggest.com/assets2/componentwise/custom-tooltip.css"> <link rel="preload" href="https://www.softwaresuggest.com/assets2/componentwise/intl-tel-input.css" as="style" /> <link rel="stylesheet" type="text/css" href="https://www.softwaresuggest.com/assets2/componentwise/footer/ss_footer.css?v=17.29"> <link rel="preload" href="https://www.softwaresuggest.com/assets2/componentwise/js/newstructure_script.js?v=17.29" as="script"> <link rel="preload" href="https://www.softwaresuggest.com/assets2/componentwise/header/ss_header.js?v=17.29" as="script"> <script> var desk_css_load = false; //document.onscroll = function(){ addEventListener('mousemove', (event) => { if (desk_css_load === false) { LoadcssAfter(); desk_css_load = true; } }); document.ontouchstart = function(){ if (desk_css_load === false) { LoadcssAfter(); desk_css_load = true; } }; document.addEventListener('scroll', function(e) { if (desk_css_load === false) { LoadcssAfter(); desk_css_load = true; } }); document.addEventListener('click', function(e) { if (desk_css_load === false) { LoadcssAfter(); desk_css_load = true; } }); function LoadcssAfter() { loadCss('https://www.softwaresuggest.com/assets2/componentwise/footer/ss_footer.css?v=17.29'); loadCss('https://www.softwaresuggest.com/assets2/componentwise/buyersguide/bguide_table_new.css?v=17.29'); } document.addEventListener("DOMContentLoaded", function(event) { // to load css after domcontent loaded loadCss('https://www.softwaresuggest.com/assets2/componentwise/intl-tel-input.css'); // to load js after dom content loaded loadScripts([ 'https://www.softwaresuggest.com/assets2/componentwise/js/newstructure_script.js?v=17.29', 'https://www.softwaresuggest.com/assets2/componentwise/js/profilepage/profile.js?v=17.29', // js for all ga event 'https://cdn-cookieyes.com/client_data/bfaf8f1bbd6087284be4841a/script.js', 'https://www.softwaresuggest.com/assets2/componentwise/header/ss_header.js?v=17.29', 'https://www.softwaresuggest.com/assets2/js/custom/ga_event.js?v=17.29' ],function(){ var _ouibounce = ouibounce(document.getElementById('ouibounce-modal'), { aggressive: true, timer: 0, cookieExpire:1, callback: function() { if (1){ current_popup = 'ouibounce-modal'; current_popup_source = 'ExitIntent'; $('#'+current_popup).hide(); toggle_popup(); ajax_load_popup_form(); ga_track_exit_intent_trigger(); } } }); }); }); function ss_redirection(url, blank) { if (blank == '' || !blank) { window.location.href = url; } else { window.open(url); } } var ados; window.onload = (event) => { setTimeout(function(){ loadScripts([ '//www.googletagservices.com/tag/js/gpt.js', ],function(){ googletag.cmd.push(function(){ googletag.defineSlot("/58135396/Softdetail_Leaderboard_Bottom_728x90",[728,90],"div-gpt-ad-1511522233525-0").addService(googletag.pubads()); googletag.defineSlot("/58135396/Leaderboard_SoftDetail_Top_728x90",[728,90],"div-gpt-ad-1511522233525-1").addService(googletag.pubads()); googletag.defineSlot("/58135396/Softdetail_Square_RighSide_300x250",[300,250],"div-gpt-ad-1511522233525-2").addService(googletag.pubads()); googletag.defineSlot("/58135396/Software_Detail_300x600",[300,600],"div-gpt-ad-1511522233525-3").addService(googletag.pubads()); googletag.defineSlot('/58135396/SS_ads_banners', [728, 90], 'div-gpt-ad-1538650212016-0').addService(googletag.pubads()); googletag.pubads().setTargeting("pageid","service-desk-management-software"); googletag.pubads().collapseEmptyDivs(); googletag.pubads().enableSyncRendering(); googletag.enableServices() }); googletag.cmd.push(function() { googletag.display('div-gpt-ad-1511522233525-0'); }); googletag.cmd.push(function() { googletag.display('div-gpt-ad-1511522233525-1'); }); googletag.cmd.push(function() { googletag.display('div-gpt-ad-1511522233525-2'); }); googletag.cmd.push(function() { googletag.display('div-gpt-ad-1511522233525-3'); }); googletag.cmd.push(function() { googletag.display('div-gpt-ad-1538650212016-0'); }); }); (function(b,m,h,a,g){b[a]=b[a]||[];b[a].push({"gtm.start":new Date().getTime(),event:"gtm.js"});var k=m.getElementsByTagName(h)[0],e=m.createElement(h),c=a!="dataLayer"?"&l="+a:"";e.async=true;e.src="https://www.googletagmanager.com/gtm.js?id="+g+c;k.parentNode.insertBefore(e,k)})(window,document,"script","dataLayer","GTM-WQDBJVZ"); }, 5000); } //CTA button update on mobile view for accounting category const currentCountryIp = document.getElementById("currentip").value; if(currentCountryIp == "IN") { function isMobileView() { return window.innerWidth <= 767; } function modifyFreeDemoButtons() { const freeDemoButtons = document.querySelectorAll('.connect_now'); const freeTrialButtons = document.querySelectorAll('.onclick_free_trial_free_demo'); const categoryId = document.querySelector('.categoryid').value; freeDemoButtons.forEach(function(freeDemoButton) { if (isMobileView() && categoryId == 1) { freeDemoButton.textContent = "Connect Now"; freeDemoButton.classList.remove('popup_new_free', 'ajax_form_accordion', 'alternatives_req_demo', 'ajax_load_popup_form'); freeDemoButton.removeAttribute('onclick'); freeDemoButton.addEventListener('click', function (e) { e.preventDefault(); //temporary testing mobile no. window.location.href = 'tel:+917969299429'; }); } }); freeTrialButtons.forEach(function (freeTrialButton) { if (isMobileView() && categoryId == 1) { freeTrialButton.classList.add('ga_track_nrd_rd', 'popup_new_free', 'ajax_form_accordion', 'free_trial_btn'); } }); } modifyFreeDemoButtons(); window.addEventListener('resize', modifyFreeDemoButtons); const observer = new MutationObserver(function(mutationsList, observer) { modifyFreeDemoButtons(); }); const targetNodes = document.querySelectorAll(".software_list_append, .listing_main_tabcontent"); const config = { childList: true, subtree: true }; targetNodes.forEach(function(targetNode) { observer.observe(targetNode, config); }); } //end CTA button mobile view fuctionality </script>  <script async src="https://www.googletagmanager.com/gtag/js?id=G-QFQDQLYLZD"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-QFQDQLYLZD'); gtag('set', 'content_group', 'Software Profile Page'); </script>  <script>(function(){function c(){var b=a.contentDocument||a.contentWindow.document;if(b){var d=b.createElement('script');d.innerHTML="window.__CF$cv$params={r:'8e75890dab68ce6a',t:'MTczMjQxMDc5NS4wMDAwMDA='};var a=document.createElement('script');a.nonce='';a.src='/cdn-cgi/challenge-platform/scripts/jsd/main.js';document.getElementsByTagName('head')[0].appendChild(a);";b.getElementsByTagName('head')[0].appendChild(d)}}if(document.body){var a=document.createElement('iframe');a.height=1;a.width=1;a.style.position='absolute';a.style.top=0;a.style.left=0;a.style.border='none';a.style.visibility='hidden';document.body.appendChild(a);if('loading'!==document.readyState)c();else if(window.addEventListener)document.addEventListener('DOMContentLoaded',c);else{var e=document.onreadystatechange||function(){};document.onreadystatechange=function(b){e(b);'loading'!==document.readyState&&(document.onreadystatechange=e,c())}}}})();</script></body> </html>

CINXE.COM

Freshservice Pricing, Features, and Reviews (Nov 2024)