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href="http://web.archive.org/web/20230307214011/https://surveys.publishing.service.gov.uk/s/XS2YWV/" target="_blank" rel="noopener noreferrer external">Take part in user research (opens in a new tab)</a> </p> </section> <main role="main" id="content" class="guide" lang="en"> <div class="govuk-grid-row"> <div class="govuk-grid-column-two-thirds"> <div class="gem-c-title govuk-!-margin-top-8 govuk-!-margin-bottom-8"> <h1 class="gem-c-title__text govuk-heading-xl"> Help with your energy bills </h1> </div> <a class="gem-c-skip-link govuk-skip-link govuk-!-display-none-print" data-module="govuk-skip-link" href="#guide-contents">Skip to contents of guide</a> <aside class="part-navigation-container" role="complementary"> <nav class="gem-c-contents-list" aria-label="Pages in this guide" role="navigation" data-module="gem-track-click"> <h2 class="gem-c-contents-list__title"> Contents </h2> <ol class="gem-c-contents-list__list"> <li class="gem-c-contents-list__list-item 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your electricity as part of your rent </a> </li> <li class="gem-c-contents-list__list-item gem-c-contents-list__list-item--dashed"> <a class="gem-c-contents-list__link govuk-link" data-track-category="contentsClicked" data-track-action="content_item 4" data-track-label="/get-help-energy-bills/help-for-businesses" data-track-options="{"dimension29":"Help for businesses"}" href="/web/20230307214011/https://www.gov.uk/get-help-energy-bills/help-for-businesses">Help for businesses</a> </li> <li class="gem-c-contents-list__list-item gem-c-contents-list__list-item--dashed"> <a class="gem-c-contents-list__link govuk-link" data-track-category="contentsClicked" data-track-action="content_item 5" data-track-label="/get-help-energy-bills/offgrid-park-mobile-care-home" data-track-options="{"dimension29":"If you live in a park, mobile or care home, or off the electricity grid"}" href="/web/20230307214011/https://www.gov.uk/get-help-energy-bills/offgrid-park-mobile-care-home">If you live in a park, mobile or care home, or off the electricity grid</a> </li> <li class="gem-c-contents-list__list-item gem-c-contents-list__list-item--dashed"> <a class="gem-c-contents-list__link govuk-link" data-track-category="contentsClicked" data-track-action="content_item 6" data-track-label="/get-help-energy-bills/alternative-fuels" data-track-options="{"dimension29":"If you use alternative fuels for heating"}" href="/web/20230307214011/https://www.gov.uk/get-help-energy-bills/alternative-fuels">If you use alternative fuels for heating</a> </li> <li class="gem-c-contents-list__list-item gem-c-contents-list__list-item--dashed"> <a class="gem-c-contents-list__link govuk-link" data-track-category="contentsClicked" data-track-action="content_item 7" data-track-label="/get-help-energy-bills/heat-network" data-track-options="{"dimension29":"If you get your energy from a heat network"}" href="/web/20230307214011/https://www.gov.uk/get-help-energy-bills/heat-network">If you get your energy from a heat network</a> </li> <li class="gem-c-contents-list__list-item gem-c-contents-list__list-item--dashed"> <a class="gem-c-contents-list__link govuk-link" data-track-category="contentsClicked" data-track-action="content_item 8" data-track-label="/get-help-energy-bills/northern-ireland" data-track-options="{"dimension29":"If you're in Northern Ireland"}" href="/web/20230307214011/https://www.gov.uk/get-help-energy-bills/northern-ireland">If you're in Northern Ireland</a> </li> </ol> </nav> </aside> </div> <div class="govuk-grid-column-two-thirds" id="guide-contents"> <h1 class="part-title"> Getting a discount on your energy bill </h1> <div class="gem-c-govspeak govuk-govspeak direction-ltr disable-youtube" data-module="govspeak"> <p>You should get a 拢400 discount to help with your energy bills over winter 2022 to 2023. You do not have to pay this money back. This is called the Energy Bills Support Scheme (<abbr title="Energy Bills Support Scheme">EBSS</abbr>).</p> <div role="note" aria-label="Warning" class="application-notice help-notice"> <p>The discount is automatic. If you get a message asking for your bank details, this could be a scam. You can <a href="/web/20230307214011/https://www.gov.uk/report-suspicious-emails-websites-phishing">report messages you think are suspicious</a>.</p> </div> <h2 id="eligibility">Eligibility</h2> <p>All households with a domestic electricity connection in England, Scotland and Wales are eligible for the discount.</p> <p>You鈥檒l still get the discount if:</p> <ul> <li>you change your payment method or tariff</li> <li>you switch electricity supplier or move to a new address</li> <li>your supplier goes bust</li> <li>you鈥檙e in arrears on your electricity bill payments</li> </ul> <div role="note" aria-label="Information" class="application-notice info-notice"> <p>The way you get support is different <a href="/web/20230307214011/https://www.gov.uk/get-help-energy-bills/offgrid-park-mobile-care-home">if you live in a park, mobile or care home or off-grid</a>.</p> </div> <h2 id="if-youre-in-northern-ireland">If you鈥檙e in Northern Ireland</h2> <p>You鈥檒l automatically get a 拢600 payment towards your energy bill through the <a href="/web/20230307214011/https://www.gov.uk/get-help-energy-bills/northern-ireland">Northern Ireland Energy Bills Support Scheme</a>.</p> <h2 id="how-youll-get-the-discount">How you鈥檒l get the discount</h2> <p>You do not need to apply for the discount, and there鈥檚 no need to contact your energy supplier.</p> <p>The discount will be applied to your household electricity bill for 6 months starting in October 2022. You鈥檒l get:</p> <ul> <li>拢66 in October and November</li> <li>拢67 in December, January, February and March</li> </ul> <p>You鈥檒l get the discount monthly, even if you pay for your energy quarterly or use a payment card.</p> <div role="note" aria-label="Information" class="application-notice info-notice"> <p>If you do not get a payment, contact your energy supplier.</p> </div> <h3 id="if-you-pay-by-direct-debit">If you pay by Direct Debit</h3> <p>You鈥檒l get the discount automatically either as:</p> <ul> <li>a reduction to your monthly Direct Debit amount</li> <li>a refund to your bank account after the monthly direct debit collection</li> </ul> <h3 id="if-you-pay-by-credit-or-debit-card">If you pay by credit or debit card</h3> <p>Your discount will be automatically applied as a credit to your account in the first week of each month.</p> <h3 id="if-you-have-a-smart-prepayment-meter">If you have a smart prepayment meter</h3> <p>Your discount will be credited directly to your smart prepayment meter in the first week of each month.</p> <h3 id="if-you-have-a-traditional-prepayment-meter">If you have a traditional prepayment meter</h3> <p>You鈥檒l automatically get the discount each month as either:</p> <ul> <li>redeemable vouchers, sent by text, email or post</li> <li>an automatic credit when you top up at your usual top-up point</li> </ul> <p>Your electricity supplier will let you know in advance how you will get your discount.</p> <p>You鈥檒l need to redeem vouchers at a top-up point, for example at a Post Office or PayPoint shop. Payzone outlets do not accept the vouchers.</p> <div role="note" aria-label="Warning" class="application-notice help-notice"> <p>You will never be asked for personal information, such as bank details, to get this payment.</p> </div> <p>Vouchers expire after 90 days. If your voucher does expire, you can ask for it to be reissued. All vouchers must be redeemed by 30 June 2023.</p> <p>Your supplier will contact you if you do not redeem your voucher.</p> <p>Some suppliers may allow you to transfer <abbr title="Energy Bills Support Scheme">EBSS</abbr> payments from your electricity meter to your gas meter.</p> </div> <nav class="govuk-pagination govuk-pagination--block" role="navigation" aria-label="Pagination"> <div class="govuk-pagination__prev"> <a class="govuk-link govuk-pagination__link" href="/web/20230307214011/https://www.gov.uk/get-help-energy-bills" rel="prev" data-track-category="contentsClicked" data-track-action="previous" data-track-label="/get-help-energy-bills" data-track-dimension="previous" data-track-dimension-index="29"> <svg class="govuk-pagination__icon govuk-pagination__icon--prev" xmlns="http://www.w3.org/2000/svg" height="13" width="15" aria-hidden="true" focusable="false" viewbox="0 0 15 13"> <path d="m6.5938-0.0078125-6.7266 6.7266 6.7441 6.4062 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class="govuk-pagination__link-title">Next</span> <span class="govuk-visually-hidden">:</span> <span class="govuk-pagination__link-label">If you pay for your electricity as part of your rent </span> </a> </div> </nav> <div class="responsive-bottom-margin"> <a href="/web/20230307214011/https://www.gov.uk/get-help-energy-bills/print" class="govuk-link govuk-link--no-visited-state govuk-body">View a printable version of the whole guide</a> </div> </div> <div class="govuk-grid-column-one-third"> <div class="gem-c-contextual-sidebar"> <div class="gem-c-related-navigation" data-module="gem-track-click ga4-link-tracker"> <h2 id="related-nav-related_items-ee679da7" class="gem-c-related-navigation__main-heading" data-track-count="sidebarRelatedItemSection"> Related content </h2> <nav role="navigation" class="gem-c-related-navigation__nav-section" aria-labelledby="related-nav-related_items-ee679da7" data-module="gem-toggle"> <ul class="gem-c-related-navigation__link-list"> <li 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"http://web.archive.org/web/20230307214011/https://www.gov.uk/get-help-energy-bills/getting-discount-energy-bill" }, "name": "Help with your energy bills", "datePublished": "2023-01-24T16:57:49.000+00:00", "dateModified": "2023-01-24T17:01:56.000+00:00", "text": "Help with your energy bills: the Energy Bills Support Scheme, Energy Price Guarantee, Energy Bill Relief Scheme and Alternative Fuel Payment ", "publisher": { "@type": "Organization", "name": "GOV.UK", "url": "http://web.archive.org/web/20230307214011/https://www.gov.uk", "logo": { "@type": "ImageObject", "url": "http://web.archive.org/web/20230307214011/https://www.gov.uk/assets/government-frontend/govuk_publishing_components/govuk-logo-73b5a4056ffe9988d02c728b56fe9fe7f90bb822322a5f6183ccbb92a99b019a.png" } }, "image": [ "http://web.archive.org/web/20230307214011/https://www.gov.uk/assets/government-frontend/govuk_publishing_components/govuk-schema-placeholder-1x1-bf9e64d759af6dfd93bede8168f3087a329f405b382aff36747db0db4b7b23e9.png", "http://web.archive.org/web/20230307214011/https://www.gov.uk/assets/government-frontend/govuk_publishing_components/govuk-schema-placeholder-4x3-13093f053c15f613acd827aff27cac83d3fab452947cbcae4c7b706dadf2f7f2.png", "http://web.archive.org/web/20230307214011/https://www.gov.uk/assets/government-frontend/govuk_publishing_components/govuk-schema-placeholder-16x9-4233cd42671827e266e284c4d5ae68fb600bd9f9e35dda663ccabbc2b6ab7ec3.png" ], "author": { "@type": "Organization", "name": "Government Digital Service", "url": "http://web.archive.org/web/20230307214011/https://www.gov.uk/government/organisations/government-digital-service" }, "about": [ { "@context": "http://web.archive.org/web/20230307214011/http://schema.org", "@type": "Thing", "sameAs": "http://web.archive.org/web/20230307214011/https://www.gov.uk/housing-local-and-community/household-energy" } ], "headLine": "Help with your energy bills", "description": "Help with your energy bills: the Energy Bills Support Scheme, Energy Price Guarantee, Energy Bill Relief Scheme and Alternative Fuel Payment ", "articleBody": "\u003cp\u003eYou should get a 拢400 discount to help with your energy bills over winter 2022 to 2023. You do not have to pay this money back. This is called the Energy Bills Support Scheme (\u003cabbr title=\"Energy Bills Support Scheme\"\u003eEBSS\u003c/abbr\u003e).\u003c/p\u003e\n\n\u003cdiv role=\"note\" aria-label=\"Warning\" class=\"application-notice help-notice\"\u003e\n\u003cp\u003eThe discount is automatic. If you get a message asking for your bank details, this could be a scam. You can \u003ca href=\"/report-suspicious-emails-websites-phishing\"\u003ereport messages you think are suspicious\u003c/a\u003e.\u003c/p\u003e\n\u003c/div\u003e\n\n\u003ch2 id=\"eligibility\"\u003eEligibility\u003c/h2\u003e\n\n\u003cp\u003eAll households with a domestic electricity connection in England, Scotland and Wales are eligible for the discount.\u003c/p\u003e\n\n\u003cp\u003eYou鈥檒l still get the discount if:\u003c/p\u003e\n\n\u003cul\u003e\n \u003cli\u003eyou change your payment method or tariff\u003c/li\u003e\n \u003cli\u003eyou switch electricity supplier or move to a new address\u003c/li\u003e\n \u003cli\u003eyour supplier goes bust\u003c/li\u003e\n \u003cli\u003eyou鈥檙e in arrears on your electricity bill payments\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003cdiv role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\"\u003e\n\u003cp\u003eThe way you get support is different \u003ca href=\"/get-help-energy-bills/offgrid-park-mobile-care-home\"\u003eif you live in a park, mobile or care home or off-grid\u003c/a\u003e.\u003c/p\u003e\n\u003c/div\u003e\n\n\u003ch2 id=\"if-youre-in-northern-ireland\"\u003eIf you鈥檙e in Northern Ireland\u003c/h2\u003e\n\n\u003cp\u003eYou鈥檒l automatically get a 拢600 payment towards your energy bill through the \u003ca href=\"/get-help-energy-bills/northern-ireland\"\u003eNorthern Ireland Energy Bills Support Scheme\u003c/a\u003e.\u003c/p\u003e\n\n\u003ch2 id=\"how-youll-get-the-discount\"\u003eHow you鈥檒l get the discount\u003c/h2\u003e\n\n\u003cp\u003eYou do not need to apply for the discount, and there鈥檚 no need to contact your energy supplier.\u003c/p\u003e\n\n\u003cp\u003eThe discount will be applied to your household electricity bill for 6 months starting in October 2022. You鈥檒l get:\u003c/p\u003e\n\n\u003cul\u003e\n \u003cli\u003e拢66 in October and November\u003c/li\u003e\n \u003cli\u003e拢67 in December, January, February and March\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003cp\u003eYou鈥檒l get the discount monthly, even if you pay for your energy quarterly or use a payment card.\u003c/p\u003e\n\n\u003cdiv role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\"\u003e\n\u003cp\u003eIf you do not get a payment, contact your energy supplier.\u003c/p\u003e\n\u003c/div\u003e\n\n\u003ch3 id=\"if-you-pay-by-direct-debit\"\u003eIf you pay by Direct Debit\u003c/h3\u003e\n\n\u003cp\u003eYou鈥檒l get the discount automatically either as:\u003c/p\u003e\n\n\u003cul\u003e\n \u003cli\u003ea reduction to your monthly Direct Debit amount\u003c/li\u003e\n \u003cli\u003ea refund to your bank account after the monthly direct debit collection\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003ch3 id=\"if-you-pay-by-credit-or-debit-card\"\u003eIf you pay by credit or debit card\u003c/h3\u003e\n\n\u003cp\u003eYour discount will be automatically applied as a credit to your account in the first week of each month.\u003c/p\u003e\n\n\u003ch3 id=\"if-you-have-a-smart-prepayment-meter\"\u003eIf you have a smart prepayment meter\u003c/h3\u003e\n\n\u003cp\u003eYour discount will be credited directly to your smart prepayment meter in the first week of each month.\u003c/p\u003e\n\n\u003ch3 id=\"if-you-have-a-traditional-prepayment-meter\"\u003eIf you have a traditional prepayment meter\u003c/h3\u003e\n\n\u003cp\u003eYou鈥檒l automatically get the discount each month as either:\u003c/p\u003e\n\n\u003cul\u003e\n \u003cli\u003eredeemable vouchers, sent by text, email or post\u003c/li\u003e\n \u003cli\u003ean automatic credit when you top up at your usual top-up point\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003cp\u003eYour electricity supplier will let you know in advance how you will get your discount.\u003c/p\u003e\n\n\u003cp\u003eYou鈥檒l need to redeem vouchers at a top-up point, for example at a Post Office or PayPoint shop. Payzone outlets do not accept the vouchers.\u003c/p\u003e\n\n\u003cdiv role=\"note\" aria-label=\"Warning\" class=\"application-notice help-notice\"\u003e\n\u003cp\u003eYou will never be asked for personal information, such as bank details, to get this payment.\u003c/p\u003e\n\u003c/div\u003e\n\n\u003cp\u003eVouchers expire after 90 days. If your voucher does expire, you can ask for it to be reissued. All vouchers must be redeemed by 30 June 2023.\u003c/p\u003e\n\n\u003cp\u003eYour supplier will contact you if you do not redeem your voucher.\u003c/p\u003e\n\n\u003cp\u003eSome suppliers may allow you to transfer \u003cabbr title=\"Energy Bills Support Scheme\"\u003eEBSS\u003c/abbr\u003e payments from your electricity meter to your gas meter.\u003c/p\u003e\n\n" } </script><script type="application/ld+json"> { "@context": "http://web.archive.org/web/20230307214011/http://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "item": { "name": "Home", "@id": "http://web.archive.org/web/20230307214011/https://www.gov.uk/" } }, { "@type": "ListItem", "position": 2, "item": { "name": "Housing and local services", "@id": "http://web.archive.org/web/20230307214011/https://www.gov.uk/browse/housing-local-services" } }, { "@type": "ListItem", "position": 3, "item": { "name": "Household energy", "@id": "http://web.archive.org/web/20230307214011/https://www.gov.uk/browse/housing-local-services/household-energy" } } ] } </script> </body> </html>

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