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.Button{margin-right:0}.Login__popup__close{position:absolute;right:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-left:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--outline{display:-webkit-box;display:-ms-flexbox;display:flex;width:6.25em}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 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Izberite idealno orodje vstopničnega sistema in dvignite svojo storitev za stranke na luno." hreflang="sl-SI" onover-preload="1">Vstopnični sistem<div class="menu-item-description">Napredni vstopnični sistem</div></a></li> <li id="menu-item-398378" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-398378"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-live-chat"></use></svg><a href="https://www.liveagent.si/programska-oprema-za-klepet-v-zivo/" title="Raziščite izbor najboljše programske opreme za klepet v živo na trgu. Izberite idealno programsko opremo za klepet v živo za vaše spletno mesto in dvignite svoje storitve za stranke na luno." hreflang="sl-SI" onover-preload="1">Klepet v živo<div class="menu-item-description">Najhitrejši klepet v živo na trgu</div></a></li> </ul> </li> <li id="menu-item-398440" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-398440"><a href="#" title="Tradicionalno zahvalno pismo bo prispelo naslednji dan po tem, ko ga boste poslali. Ko pa je potrebno takojšnje spremljanje, bo e-pošta bolj priročna." hreflang="sl-SI">sub</a> <ul class="sub-menu"> <li id="menu-item-916188" class="icn-thumbsup menu-item menu-item-type-post_type menu-item-object-page menu-item-916188"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#thumbsup"></use></svg><a href="https://www.liveagent.si/pomoc-uporabnikom-druzbenih-medijev/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="sl-SI" onover-preload="1">Družbeni mediji<div class="menu-item-description">Odgovorite svojim sledilcem neposredno iz LiveAgent</div></a></li> <li id="menu-item-695916" class="icn-phone menu-item menu-item-type-post_type menu-item-object-page menu-item-695916"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#phone"></use></svg><a href="https://www.liveagent.si/najboljsa-programska-oprema-za-klicni-center/" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI" onover-preload="1">Klicni center<div class="menu-item-description">Vgrajena programska oprema za klicni center</div></a></li> <li id="menu-item-874128" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-874128"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#lightbulb"></use></svg><a href="https://www.liveagent.si/liveagent-programska-oprema-baze-znanja/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="sl-SI" onover-preload="1">Baza znanja<div class="menu-item-description">Zagotavljanje samopostrežnih možnosti</div></a></li> </ul> </li> <li id="menu-item-398310" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-398310"><a href="#" title="Tradicionalno zahvalno pismo bo prispelo naslednji dan po tem, ko ga boste poslali. Ko pa je potrebno takojšnje spremljanje, bo e-pošta bolj priročna." hreflang="sl-SI">Se uporablja za</a> <ul class="sub-menu"> <li id="menu-item-398374" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-398374"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-business-solutions"></use></svg><a href="https://www.liveagent.si/poslovanje/" title="LiveAgent je programska oprema za pomoč uporabnikom, ki se prilagaja potrebam različnih poslovnih modelov. Raziščite, kako LiveAgent ustreza vaši niši. Agencija Edu in nevladne organizacije se zanašajo na LiveAgent." hreflang="sl-SI" onover-preload="1">Poslovne rešitve<div class="menu-item-description">Različna podjetja, različne rešitve</div></a></li> <li id="menu-item-398395" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-398395"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#shop"></use></svg><a href="https://www.liveagent.si/industrija/" title="LiveAgent lahko izpolni zahteve več poslovnih področij. Oglejte si, kako se lahko LiveAgent prilagodi vašim zahtevam in izboljša vašo podporo strankam." hreflang="sl-SI" onover-preload="1">Industrijske rešitve<div class="menu-item-description">Prilagodite LiveAgent svoji industriji</div></a></li> <li id="menu-item-750293" class="icn-menu-use-cases menu-item menu-item-type-post_type_archive menu-item-object-ms_success-stories menu-item-750293"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-use-cases"></use></svg><a href="https://www.liveagent.si/zgodbe-o-uspehu/" title="LiveAgent je programska oprema za pomoč strankam, ki vam omogoča dostop do številnih funkcij, vključno s selitvijo podatkov, sistemi za spremljanje sprememb in zahtevami za predloge. Podjetje je prejelo vrsto nagrad in certifikatov, ponuja tudi integracijo z drugimi orodji. Na spletni strani najdemo tudi številne vire, kot so blog, spletni seminarji in test tipkanja. Obstaja tudi program za partnersko sodelovanje in VoIP telefonski sistemi. Sporočilo na koncu opisuje proces izdelave računa in dostop do nadzorne plošče LiveAgenta." hreflang="sl-SI" onover-preload="1">Primeri uporabe<div class="menu-item-description">En izdelek, več scenarijev primerov uporabe</div></a></li> </ul> </li> <li id="menu-item-398314" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-398314"><a href="#" title="Tradicionalno zahvalno pismo bo prispelo naslednji dan po tem, ko ga boste poslali. Ko pa je potrebno takojšnje spremljanje, bo e-pošta bolj priročna." hreflang="sl-SI">Integracije</a> <ul class="sub-menu"> <li id="menu-item-953138" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-953138"><a href="https://www.liveagent.si/integracije/whatsapp/" title="LiveAgent ponuja integracijo WhatsApp, ki uporabnikom omogoča enostavno odgovarjanje na sporočila WhatsApp s svoje nadzorne plošče LiveAgent." hreflang="sl-SI" onover-preload="1">WhatsApp</a></li> <li id="menu-item-398418" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-398418"><a href="https://www.liveagent.si/integracije/wordpress/" title="Na svojih spletnih mestih Wordpress zagotovite podporo strankam na višji ravni. Integracija Wordpressa za LiveAgent vam omogoča, da na svoja spletna mesta postavite gumb za klepet." hreflang="sl-SI" onover-preload="1">WordPress</a></li> <li id="menu-item-398419" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-398419"><a href="https://www.liveagent.si/integracije/prestashop/" title="Če želite, da vas stranke hitreje dosežejo, razmislite o namestitvi gumba za klepet v živo za vaše spletno mesto Prestashop z našo integracijo LiveAgent." hreflang="sl-SI" onover-preload="1">Prestashop</a></li> <li id="menu-item-398420" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-398420"><a href="https://www.liveagent.si/integracije/magento/" title="Vključite Magento 2 v LiveAgent in povečajte svoj potek dela. Zahtevki bodo spremljali naročila strank in uporabite lahko eno platformo." hreflang="sl-SI" onover-preload="1">Magento</a></li> <li id="menu-item-398421" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-398421"><a href="https://www.liveagent.si/integracije/shopify/" title="Integrirajte Shopify z LiveAgent in izboljšajte podporo strankam v vaši e-trgovini. Enostavno nastavite klepet v živo, upravljajte komunikacijo po vseh kanalih in povečajte zadovoljstvo strank. Prihranite čas in denar s hitro in učinkovito integracijo ter poskusite brezplačno brez obveznosti!" hreflang="sl-SI" onover-preload="1">Shopify</a></li> <li id="menu-item-398422" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-398422"><a href="https://www.liveagent.si/integracije/mailchimp/" title="Programska oprema vstopničnega sistema lahko z integracijo Mailchimp za LiveAgent doseže veliko več. Integracija Mailchimpa vam omogoča upravljanje stikov iz službe za pomoč uporabnikom." hreflang="sl-SI" onover-preload="1">Mailchimp</a></li> <li id="menu-item-398423" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-398423"><a href="https://www.liveagent.si/integracije/pipedrive/" title="Odkrijte, kako integracija PipeDrive z LiveAgent izboljša vaše poslovanje! Učinkovito upravljajte odnose s strankami in sledite potencialnim strankam z enostavno uporabo CRM orodja. Prihranite čas in povečajte učinkovitost s sinhronizacijo podatkov na eni nadzorni plošči. Preizkusite brezplačno in izboljšajte svojo prodajo že danes!" hreflang="sl-SI" onover-preload="1">Pipedrive</a></li> <li id="menu-item-551000" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-551000"><a href="https://www.liveagent.si/integracije/slack/" title="Izkoristite moč integracije Slacka z LiveAgentom za izboljšano komunikacijo in hitro odzivnost vaše ekipe. Ta brezplačno dostopna rešitev omogoča realnočasovno izmenjavo sporočil in datotek ter obvestila o novih in spremenjenih zahtevkih, pri čemer vam ni treba zapustiti nadzorne plošče LiveAgent. Nastavite prilagojena Slack obvestila in poenostavite svoje poslovanje še danes!" hreflang="sl-SI" onover-preload="1">Slack</a></li> <li id="menu-item-398315" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-398315"><a href="/integracije/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="sl-SI" onover-preload="1">Več integracij</a></li> </ul> </li> </ul> </li> <li id="menu-item-398318" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-398318"><a href="#" title="Tradicionalno zahvalno pismo bo prispelo naslednji dan po tem, ko ga boste poslali. Ko pa je potrebno takojšnje spremljanje, bo e-pošta bolj priročna." hreflang="sl-SI">Viri</a> <ul class="sub-menu"> <li id="menu-item-398320" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-398320"><a href="#" title="Tradicionalno zahvalno pismo bo prispelo naslednji dan po tem, ko ga boste poslali. Ko pa je potrebno takojšnje spremljanje, bo e-pošta bolj priročna." hreflang="sl-SI">Izvedite več</a> <ul class="sub-menu"> <li id="menu-item-398329" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-398329"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#graduation"></use></svg><a href="/akademija/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="sl-SI" onover-preload="1">Akademija<div class="menu-item-description">Postanite strokovnjak za storitve za stranke</div></a></li> <li id="menu-item-398330" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-398330"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-templates"></use></svg><a href="/predloge/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="sl-SI" onover-preload="1">Predloge<div class="menu-item-description">Prilagodljive predloge za vsako priložnost</div></a></li> <li id="menu-item-750296" class="icn-menu-checklists menu-item menu-item-type-post_type_archive menu-item-object-ms_checklists menu-item-750296"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-checklists"></use></svg><a href="https://www.liveagent.si/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="sl-SI" onover-preload="1">Kontrolni seznami<div class="menu-item-description">Kako ravnati s svojim postopkom</div></a></li> </ul> </li> <li id="menu-item-398335" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-398335"><a href="#" title="Tradicionalno zahvalno pismo bo prispelo naslednji dan po tem, ko ga boste poslali. Ko pa je potrebno takojšnje spremljanje, bo e-pošta bolj priročna." hreflang="sl-SI">sub</a> <ul class="sub-menu"> <li id="menu-item-398331" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-398331"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#pencil"></use></svg><a href="/blog/" title="Odkrijte najnovejše novice in nasvete o programski opremi za pomoč uporabnikom ter zadovoljstvo strank na blogu LiveAgent. Izboljšajte produktivnost svoje ekipe in zgradite zveste odnose s strankami. Preberite naše članke in začnite brezplačni preizkus že danes!" hreflang="sl-SI" onover-preload="1">Blog<div class="menu-item-description">Novice o storitvah za stranke & LiveAgent</div></a></li> <li id="menu-item-398332" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-398332"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-glossary"></use></svg><a href="/glosar-za-podporo-strankam/" title='Raziščite naš obsežen slovar terminologije programske opreme za pomoč uporabnikom in storitve za stranke. Idealno za začetnike, ki se soočajo z novimi izrazi, in izkušene strokovnjake, ki želijo osvežiti svoje znanje. Odkrijte definicije, od "Mapiranje gostitelja" do "Čas razrešitve", in izboljšajte svojo učinkovitost storitev za stranke.' hreflang="sl-SI" onover-preload="1">Glosarij<div class="menu-item-description">Naučite se terminologije storitev za stranke</div></a></li> <li id="menu-item-398334" class="icn-menu-directory menu-item menu-item-type-custom menu-item-object-custom menu-item-398334"><svg class="icon icon-menu-directory"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-directory"></use></svg><a href="/imenik/" title="Can't find the support contact information? Check out LiveAgent directories and get in touch with the support you're seeking." hreflang="sl-SI" onover-preload="1">Imenik<div class="menu-item-description">Comprehensive help desk contact list</div></a></li> </ul> </li> <li id="menu-item-398336" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-398336"><a href="#" title="Tradicionalno zahvalno pismo bo prispelo naslednji dan po tem, ko ga boste poslali. Ko pa je potrebno takojšnje spremljanje, bo e-pošta bolj priročna." hreflang="sl-SI">sub</a> <ul class="sub-menu"> <li id="menu-item-398384" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-398384"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-typing-test"></use></svg><a href="https://www.liveagent.si/test-tipkanja/" title="Preizkusite svoje spretnosti tipkanja z brezplačnim testom za tipkanje, ki ga ponuja LiveAgent. V nekaj minutah ugotovite, kako hitro tipkate, in brezplačno vadite, da se izboljšate." hreflang="sl-SI" onover-preload="1">Test tipkanja<div class="menu-item-description">Izboljšajte svojo hitrost tipkanja</div></a></li> <li id="menu-item-953187" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-953187"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-reviews"></use></svg><a href="https://www.liveagent.si/reviews/" title='"Ocena najboljše programske opreme v različnih kategorijah, vključno s pregledi in integracijo s programsko opremo službe za pomoč LiveAgent."' hreflang="sl-SI" onover-preload="1">Mnenja<div class="menu-item-description">Oglejte si ocene funkcij programske opreme</div></a></li> <li id="menu-item-398344" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-398344"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Portal za podporo<div class="menu-item-description">Članki in vodniki z navodili</div></a></li> </ul> </li> <li id="menu-item-398337" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-398337"><a href="#" title="Tradicionalno zahvalno pismo bo prispelo naslednji dan po tem, ko ga boste poslali. Ko pa je potrebno takojšnje spremljanje, bo e-pošta bolj priročna." hreflang="sl-SI">Podjetje</a> <ul class="sub-menu"> <li id="menu-item-398338" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-398338"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#heart"></use></svg><a href="https://www.liveagent.si/o-nas/o-liveagent/" title="LiveAgent je izvirna programska oprema za pomoč uporabnikom, ustanovljena leta 2004. Razvita je bila zaradi neučinkovite komunikacije s strankami. Danes LiveAgent služi več kot 150 milijonom uporabnikov in več kot 40.000 podjetjem po vsem svetu. Njihovo poslanstvo je ustvariti cenovno dostopno in uporabno programsko opremo ter postaviti podporo strankam v središče vsakega podjetja. Zaposlujejo več kot 100 inovatorjev in imajo tri pisarne v Evropi in eno v New Yorku." hreflang="sl-SI" onover-preload="1">O nas<div class="menu-item-description">Odkrijte ekipo, ki stoji za izdelkom</div></a></li> <li id="menu-item-398372" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-398372"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#trophy"></use></svg><a href="https://www.liveagent.si/nagrade/" title="Odkrijte, zakaj je LiveAgent vodilni na področju programske opreme za pomoč uporabnikom, prejemnik številnih nagrad in priznanj. Uživajte v brezplačnem 14-dnevnem preizkusu brez obveznosti in izkoristite 24/7 podporo, brezplačno namestitev in možnost preklica kadar koli. Preizkusite ga zdaj!" hreflang="sl-SI" onover-preload="1">Nagrade<div class="menu-item-description">Naše nagrade in dosežki</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-398348" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-398348"><a href="/funkcije/" title="Odkrijte vse funkcije LiveAgent, celovite večkanalne programske opreme za pomoč uporabnikom. Naša platforma vključuje vstopnični sistem, upravljanje z zahtevki, samodejno dodeljevanje, revizijske dnevnike in še več, da optimizirate podporo strankam. Preberite več o zmožnostih, ki povečujejo učinkovitost vašega poslovanja in zadovoljstvo strank." hreflang="sl-SI" onover-preload="1">Funkcije</a></li> <li id="menu-item-398437" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-398437"><a href="/cene/" title="Načrti LiveAgent se začnejo pri 9 USD/agent/mesec in vključujejo vstopnični sistem prek e-pošte, funkcijo klepeta v živo, bazo znanja in drugo. Celoten paket je na voljo pri 69 USD/agent/mesec." hreflang="sl-SI" onover-preload="1">Cene</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/preizkus/" class="Button Button--full" title="Prijavite se za brezplačni 14-dnevni preizkus LiveAgent in izkusite vse funkcionalnosti velikega paketa brez obveznosti. Uporabite svoj poslovni e-poštni naslov za 30-dnevni preizkus. Kreditna kartica ni potrebna!" hreflang="sl-SI" onover-preload="1"> <span>Brezplačen preizkus</span> </a> <a href="/vpis/" class="Button Button--login" title="Na tej strani se vpišite v svoj LiveAgent račun. Najprej vnesite podatke o podjetju in nadaljujte z uporabniškim imenom in geslom." hreflang="sl-SI" onover-preload="1"> <span>Prijava</span> <span class="tooltip">Prijava</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/predstavitev/" class="Button Button--outline" title="Bi radi izvedeli več o LiveAgentu? Zahtevajte brezplačno predstavitev, če želite izvedeti več o LiveAgentu in kako vam lahko pomaga pri uspehu." hreflang="sl-SI" onover-preload="1"> <span>Demo</span> </a> <a href="/preizkus/" class="Button Button--full" title="Prijavite se za brezplačni 14-dnevni preizkus LiveAgent in izkusite vse funkcionalnosti velikega paketa brez obveznosti. Uporabite svoj poslovni e-poštni naslov za 30-dnevni preizkus. Kreditna kartica ni potrebna!" hreflang="sl-SI" onover-preload="1"> <span>Brezplačen preizkus</span> </a> <a href="/vpis/" class="Button Button--login" title="Na tej strani se vpišite v svoj LiveAgent račun. Najprej vnesite podatke o podjetju in nadaljujte z uporabniškim imenom in geslom." hreflang="sl-SI" onover-preload="1"> <span>Prijava</span> <span class="tooltip">Prijava</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-sl" lang="sl"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="si" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Evropa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Azija</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Srednji vzhod</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">Amerika</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Evropa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/akademiya/blagodarstveno-pismo/" title="Научете как да създадете персонализирани благодарствени писма за клиенти, изразявайки признателност за тяхната лоялност. Открийте примери и съвети за различни поводи. Посетете страницата за вдъхновение и подобрете връзките с вашите клиенти!" hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/akademie/dekovny-email/" title="Tradiční děkovný dopis dorazí nejdříve druhý den po jeho odeslání. Pokud je však potřeba rychlá následná kontrola, bude e-mail vhodnější." hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/" title="LiveAgent tilbyder en alt-i-en helpdesk-løsning, der forenkler kundesupport med funktioner som livechat, callcenter og billetteringssystem. Start din gratis prøveperiode uden forpligtelser og oplev, hvordan du kan forbedre din kundeservice og øge indtægterne med vores nemt implementerbare software. Oplev hvorfor virksomheder som Forbes og Airbus vælger LiveAgent til deres supportbehov. Besøg os for at se, hvordan vores multi-kanal integrationer kan løfte din kundeservice til nye højder." hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/akademie/dankesschreiben/" title="Ein traditionelles Dankesschreiben kommt frühestens am Tag nach der Sendung an. Wenn jedoch ein schnelles Follow-Up erfordert ist, bleibt E-Mail die beste Option." hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/akadeemia/tanukiri/" title="Traditsiooniline tänukiri jõuab kohale kõige varem järgmisel päeval pärast selle saatmist. Kuid kui on vaja kiireid järelmeetmeid, on e-posti teel saatmine mugavam." hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/academia/cartas-de-agradecimiento/" title="Lo más temprano que una carta tradicional llega a su destino es el día después de enviarla. Cuando se necesite un seguimiento rápido, el correo electrónico será más conveniente." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/education/lettres-de-remerciement/" title="Découvrez comment rédiger des lettres de remerciement efficaces pour vos clients avec des conseils pratiques et des exemples inspirants." hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/akadimia/efcharistiria-epistoli/" title="Μάθετε πώς να γράφετε αποτελεσματικές ευχαριστήριες επιστολές προς πελάτες και συνεργάτες για να ενισχύσετε τις επαγγελματικές σας σχέσεις. Ανακαλύψτε χρήσιμες συμβουλές, πρότυπα και οδηγίες για άψογη επικοινωνία. Διαβάστε παραδείγματα και βρείτε το σωστό τρόπο να εκτιμήσετε την αφοσίωση των πελατών σας." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/akademija/pisma-zahvale/" title="Tradicionalno pismo zahvale stići će dan nakon što ste ga poslali. No, kad je potrebno brzo praćenje, e-pošta će biti prikladnija." hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/accademia/lettere-di-ringraziamento/" title="La prima lettera di ringraziamento tradizionale arriverà il giorno successivo all'invio. Ma quando è necessario un tempestivo follow-up, l'e-mail sarà più conveniente." hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/akademija/pateicibas-vestules/" title="Drīzākā diena, kad jūsu pateicības vēstule tiks saņemta ir diena pēc nosūtīšanas. Un tad, kad būs nepieciešama atbildes vēstule, būs ērtāk izmantot e-pastu." hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/akademija/padekos-laiskas/" title="Greičiausiai tradicinis padėkos laiškas bus gautas kitą dieną po jo išsiuntimo, tačiau kai reikia skubių tolesnių veiksmų, el. paštas bus patogesnis." hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/akademia/koszonetlevelek/" title="Az oldalon hasznos tippeket és példákat találhat ügyfélköszönetlevelek írásához, beleértve a megfelelő köszöntés, cél, márka beépítése és lezárás fontosságát. Fedezze fel, hogyan fejezheti ki háláját hosszú távú ügyfeleknek, vállalati mérföldkövek ünneplésére vagy év végi köszönetnyilvánításra. Próbálja ki a LiveAgent platformot az ügyfélkapcsolatok hatékony kezelésére!" hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/academie/dankbrieven/" title="Een traditionele dankbrief komt het snelst aan op de dag nadat u deze hebt verzonden. Maar wanneer een snelle follow-up nodig is, is email handiger." hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/" title="God kundeservice starter med bedre Help Desk-programvare. Se fordelene med LiveAgent og kom i gang med det på 5 minutter." hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/akademia/list-z-podziekowaniem/" title="Poznaj, jak pisać profesjonalne listy z podziękowaniami! Nasz poradnik oferuje praktyczne wskazówki, przykładowe teksty oraz doradza, kiedy wybrać e-mail, a kiedy drukowany list. Dowiedz się, jak docenić klientów i utrzymać formalność w komunikacji. Odwiedź naszą stronę, by odkryć sekrety skutecznego wyrażania wdzięczności!" hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/academie/scrisori-de-multumire/" title="Explorați ghidul complet pentru a scrie scrisori de mulțumire eficiente, cu sfaturi despre alegerea salutului potrivit, menținerea subiectului, includerea branding-ului și multe altele. Descoperiți cum să decideți între un email și o scrisoare tipărită, ținând cont de factori precum timpul de livrare și formalitatea. Găsiți exemple practice și învățați cum LiveAgent vă poate sprijini în acest demers. Ideal pentru afaceri care doresc să-și exprime recunoștința față de clienți!" hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/akademija/blagodarstvennye-pisma/" title="Самое раннее, когда традиционное благодарственное письмо может быть доставлено, — на следующий день после отправки. А значит, если нужно быстро связаться с клиентом, удобнее использовать электронное письмо." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/" title="Skvelý zákaznícky servis začína lepším help desk softvérom. Pozrite si výhody LiveAgenta a začnite s ním za 5 minút." hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </span> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Azija</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/xuehui/ganxie-xin/" title="传统的感谢信最快会在您发送后的第二天到达。但是当需要及时跟进时，电子邮件会更方便。" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/academy/thank-you-letter/" title="Ang pinakamaagang panahong makukuha ang isang tradisyonal na thank you letter ay isang araw pagkatapos ninyo ito ipadala. Pero kapag kailangan ng follow-up, mas mainam ang email." hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/hoc-vien/thu-cam-on/" title="Thư cảm ơn truyền thống của bạn sẽ đến sớm nhất là vào ngày sau khi bạn gửi nó. Nhưng, khi cần thực hiện ngay lập tức thì email sẽ thuận tiện hơn." hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Srednji vzhod</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/academiya/gawab-el-shokr/" title="أقرب رسالة شكر تقليدية تصل إليك في اليوم التالي لإرسالها. ولكن عندما تكون هناك حاجة إلى متابعة سريعة ، سيكون البريد الإلكتروني أكثر ملاءمة." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">Amerika</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/academy/thank-you-letter/" title="The soonest a traditional thank you letter will arrive is the day after you send it. But when prompt follow-up is needed email will be more convenient." hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/academia/carta-de-agradecimento/" title="O mais rápido que uma carta de agradecimento tradicional pode chegar é o dia seguinte ao envio. Mas quando é necessário fazer um acompanhamento mais rápido, o e-mail é mais conveniente." hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Kopirano!"> <div class="Post Post--sidebar-right" itemscope itemtype="http://schema.org/TechArticle"> <meta itemprop="url" content="https://www.liveagent.si/akademija/thank-you-letter/"> <span itemprop="publisher" itemscope itemtype="http://schema.org/Organization"><meta itemprop="name" content="LiveAgent"></span> <style id="compactheader-css" 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.FilterMenu__items--inn::-webkit-scrollbar{width:.5em}.FilterMenu__items.active{display:block}.FilterMenu__items.visible{opacity:1}.FilterMenu__item{overflow:visible;position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-ms-flex-line-pack:center;align-content:center;margin-bottom:.25em;text-decoration:none !important}.FilterMenu__item:last-of-type{margin-bottom:0}.FilterMenu__item [type=checkbox]+label,.FilterMenu__item [type=radio]+label,a[href] .FilterMenu__item-title{line-height:1.4;padding:.5em 1em}.Filter{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center}.Filter .FilterMenu{margin-top:0;margin-left:.75em}.Filter .Category__content__description{margin-left:auto}}@media(min-width:768px) and (hover:hover){.FilterMenu__item:hover{background-color:#edeff3}}@media(min-width:1024px){.searchField input[type=search]{min-width:27rem}}@media(max-width:767px){.FilterMenu__title{display:none !important}.FilterMenu__item{margin-bottom:.143em}.FilterMenu__item [type=checkbox]+label,.FilterMenu__item [type=radio]+label{line-height:1.2;padding:.857em;border-radius:.429em;-webkit-box-shadow:inset 0 0 0 .071em #ced0d4;box-shadow:inset 0 0 0 .071em #ced0d4}.FilterMenu__item [type=checkbox]:checked+label,.FilterMenu__item [type=radio]:checked+label{-webkit-box-shadow:inset 0 0 0 .143em #fa9531;box-shadow:inset 0 0 0 .143em #fa9531}.FilterMenu a[href]{display:block;margin-bottom:.143em}.FilterMenu a[href] .FilterMenu__item-title{line-height:1.2;padding:.857em;border-radius:.429em;-webkit-box-shadow:inset 0 0 0 .071em #ced0d4;box-shadow:inset 0 0 0 .071em #ced0d4}.FilterMenu a[href].active .FilterMenu__item-title{-webkit-box-shadow:inset 0 0 0 .143em #fa9531;box-shadow:inset 0 0 0 .143em #fa9531}.SortingMenu__desc{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center}.SortingMenu__desc::before{width:1em;height:1em;content:"";display:block;margin-right:.5em;background:url(/app/themes/liveagent/assets/images/icon-sorting.svg) center center no-repeat;background-size:contain;-webkit-filter:grayscale(100%) brightness(0);filter:grayscale(100%) brightness(0)}}@media(hover:hover){.SortingMenu__title.active:hover::before{-webkit-filter:grayscale(100%) brightness(0);filter:grayscale(100%) brightness(0)}}</style> <div class="compact-header__placeholder"> <div class="compact-header compact-header--lvl-2 urlslab-skip-lazy"> <div class="compact-header__wrapper wrapper"> <div class="compact-header__left">  <div class="breadcrumbs"><div class="breadcrumbs-inner"><ol itemscope itemtype="https://schema.org/BreadcrumbList"><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><a itemscope itemtype="https://schema.org/WebPage" itemprop="item" itemid="https://www.liveagent.si/akademija/" href="https://www.liveagent.si/akademija/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="sl-SI" onover-preload="1"><span itemprop="name">Akademija</span></a><meta itemprop="position" content="1"></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><span itemprop="name">Pisma zahvale</span><meta itemprop="position" content="2"></li></ol></div></div>   <h1 itemprop="headline" class="compact-header__title" id="h-pisma-zahvale">Pisma zahvale</h1>   <div class="compact-header__text"><p class="flowhunt-skip"></p><p>Pisma zahvale so učinkovita taktika zadrževanja strank. Tradicionalna pisma so bolj formalna in puščajo trajen vtis. Pomembno je izbrati pravi pozdrav, držati se namena pisma, vključiti blagovno znamko in zaključiti s podpisom.</p></div>   <div class="compact-header__tags"> <div class="compact-header__tags-item"> <div class="compact-header__tags-title">Kategorije:</div> <ul class="compact-header__tags-list"> <li> <a href="https://www.liveagent.si/akademija/#spostovanje-strank" title="Spoštovanje strank" hreflang="sl-SI" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#tag-solid"></use> </svg> Spoštovanje strank </a> </li> </ul> </div> </div>  </div> <div class="compact-header__right">  <div class="compact-header__toc js-toc"><div class="FilterMenu"><div class="FilterMenu__title js-toc__title"></div><div class="FilterMenu__items js-toc__items"><div class="FilterMenu__items--inn"><a href="#h-a-thank-you-email-or-a-thank-you-letter" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Tradicionalno zahvalno pismo bo prispelo naslednji dan po tem, ko ga boste poslali. Ko pa je potrebno takojšnje spremljanje, bo e-pošta bolj priročna." hreflang="sl-SI"><span class="FilterMenu__item-title js-toc__item-title">Zahvalno e-poštno sporočilo ali zahvalno pismo?</span></a><a href="#h-how-to-write-a-customer-thank-you-letter" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Tradicionalno zahvalno pismo bo prispelo naslednji dan po tem, ko ga boste poslali. Ko pa je potrebno takojšnje spremljanje, bo e-pošta bolj priročna." hreflang="sl-SI"><span class="FilterMenu__item-title js-toc__item-title">Kako napisati zahvalo stranki</span></a><a href="#h-1-use-the-appropriate-salutation" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Tradicionalno zahvalno pismo bo prispelo naslednji dan po tem, ko ga boste poslali. Ko pa je potrebno takojšnje spremljanje, bo e-pošta bolj priročna." hreflang="sl-SI"><span class="FilterMenu__item-title js-toc__item-title">1. Uporabite ustrezen pozdrav</span></a><a href="#h-2-stick-to-the-purpose-of-the-letter" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Tradicionalno zahvalno pismo bo prispelo naslednji dan po tem, ko ga boste poslali. Ko pa je potrebno takojšnje spremljanje, bo e-pošta bolj priročna." hreflang="sl-SI"><span class="FilterMenu__item-title js-toc__item-title">2. Držite se namena pisma</span></a><a href="#h-3-add-a-few-follow-up-lines" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Tradicionalno zahvalno pismo bo prispelo naslednji dan po tem, ko ga boste poslali. Ko pa je potrebno takojšnje spremljanje, bo e-pošta bolj priročna." hreflang="sl-SI"><span class="FilterMenu__item-title js-toc__item-title">3. Dodajte nekaj nadaljevalnih vrstic</span></a><a href="#h-4-include-your-brand" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Tradicionalno zahvalno pismo bo prispelo naslednji dan po tem, ko ga boste poslali. Ko pa je potrebno takojšnje spremljanje, bo e-pošta bolj priročna." hreflang="sl-SI"><span class="FilterMenu__item-title js-toc__item-title">4. Vključite svojo blagovno znamko</span></a><a href="#h-5-use-the-right-closing" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Tradicionalno zahvalno pismo bo prispelo naslednji dan po tem, ko ga boste poslali. Ko pa je potrebno takojšnje spremljanje, bo e-pošta bolj priročna." hreflang="sl-SI"><span class="FilterMenu__item-title js-toc__item-title">5. Uporabite pravi zaključek</span></a><a href="#h-6-end-with-a-signature" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Tradicionalno zahvalno pismo bo prispelo naslednji dan po tem, ko ga boste poslali. Ko pa je potrebno takojšnje spremljanje, bo e-pošta bolj priročna." hreflang="sl-SI"><span class="FilterMenu__item-title js-toc__item-title">6. Končajte s podpisom</span></a><a href="#h-customer-thank-you-letter-examples" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Tradicionalno zahvalno pismo bo prispelo naslednji dan po tem, ko ga boste poslali. Ko pa je potrebno takojšnje spremljanje, bo e-pošta bolj priročna." hreflang="sl-SI"><span class="FilterMenu__item-title js-toc__item-title">Primeri zahvalnega pisma kupcu</span></a><a href="#h-1-thanking-long-term-customers-for-their-loyalty" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Tradicionalno zahvalno pismo bo prispelo naslednji dan po tem, ko ga boste poslali. Ko pa je potrebno takojšnje spremljanje, bo e-pošta bolj priročna." hreflang="sl-SI"><span class="FilterMenu__item-title js-toc__item-title">1. Zahvala dolgoletnim strankam za zvestobo</span></a><a href="#h-2-celebrating-a-company-milestone" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Tradicionalno zahvalno pismo bo prispelo naslednji dan po tem, ko ga boste poslali. Ko pa je potrebno takojšnje spremljanje, bo e-pošta bolj priročna." hreflang="sl-SI"><span class="FilterMenu__item-title js-toc__item-title">2. Praznovanje mejnika podjetja</span></a><a href="#h-3-showing-gratitude-at-the-end-of-the-year" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Tradicionalno zahvalno pismo bo prispelo naslednji dan po tem, ko ga boste poslali. Ko pa je potrebno takojšnje spremljanje, bo e-pošta bolj priročna." hreflang="sl-SI"><span class="FilterMenu__item-title js-toc__item-title">3. Hvaležnost ob koncu leta</span></a><a href="#h-discover-on-your-own" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Tradicionalno zahvalno pismo bo prispelo naslednji dan po tem, ko ga boste poslali. Ko pa je potrebno takojšnje spremljanje, bo e-pošta bolj priročna." hreflang="sl-SI"><span class="FilterMenu__item-title js-toc__item-title">Odkrijte sami</span></a></div></div></div></div>   <div class="compact-header__image"> <meta itemprop="image" content="https://www.liveagent.si/app/themes/liveagent/assets/images/academy-category_customer-appreciation.jpg?ver=1.25.54"> <picture><img fetchpriority="high" src="https://www.liveagent.si/app/themes/liveagent/assets/images/academy-category_customer-appreciation.jpg?ver=1.25.54" alt="Pisma zahvale" class="compact-header__img" urlslab-id="28"></picture> <div class="compact-header__logo"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2019/09/LiveAgent-academy-thank-you-letter.svg"> <img fetchpriority="high" src="https://www.liveagent.si/wp/urlslab-download/35022433eaee8a730dc80368525a1c63/LiveAgent-academy-thank-you-letter.svg" alt="Akademija" class="compact-header__logo-img" urlslab-id="29"> </div> </div>  </div>   </div> </div> </div> <div class="wrapper Post__container"> <div class="Post__sidebar"> <div class="Signup__sidebar-wrapper"> <div class="Signup__sidebar urlslab-skip-keywords js-sidebar-sticky"> <div class="Signup__sidebar__title">Poskusite brezplačno</div> <div class="Signup__sidebar__subtitle">Brez obveznosti</div> <form data-form-type="signup-trial-form" data-id="signup" data-plan-type="FreeTrial" data-free-form> <input data-id="grecaptcha" name="grecaptcha" type="hidden" value="" autocomplete="off"> <input data-id="ga_client_id" name="ga_client_id" type="hidden" value="" autocomplete="off"> <div data-id="nameFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="text" data-type="text" name="fullname" placeholder="Ime in priimek" value="" required="required" autocomplete="off" maxlength="100"> </div> <div class="ErrorMessage"></div> </div> <div data-id="mailFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="email" name="email" placeholder="E-naslov" value="" required="required" autocomplete="off" maxlength="255"> </div> <div class="ErrorMessage"></div> </div> <div data-id="domainFieldmain" class="Signup__sidebar__item Signup__sidebar__item domain"> <div class="InputWrapper"> <input type="text" data-type="text" name="subdomain" placeholder="Ime podjetja" required="required" autocomplete="off" maxlength="25"> <div class="Signup__sidebar__item__domain">.ladesk.com</div> </div> <div class="Signup__sidebar__item__info Tooltip"> <div class="Signup__sidebar__item__info__icon ComparePlans__info-icon fontello-info"></div> <div class="Tooltip__text Tooltip__text--right">Izberite ime za svojo poddomeno LiveAgent. 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9.48256C58.4643 9.40221 58.4911 9.33078 58.4911 9.26828V8.00935Z" fill="#050505"></path> </g> <defs> <clippath id="clip0_2264_6990"> <rect width="60" height="12.8571" fill="white"></rect> </clippath> </defs> </svg> <span>5/5</span> </a> <div class="Signup__sidebar__reviews--rating stars"> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> </div> </div> </div> </div> </form> </div> </div> </div> <div class="Post__content"> <div class="Content" itemprop="articleBody"> <h2 class="wp-block-heading" id="h-a-thank-you-email-or-a-thank-you-letter">Zahvalno e-poštno sporočilo ali zahvalno pismo?</h2> <p>Glede na velikost in vrsto podjetja, ki ga vodite, ter število strank, ki jim želite izraziti hvaležnost, se lahko nanje obrnete po e-pošti ali natisnete zahvalna pisma (poslana po navadni pošti). Pri izbiri med tema dvema je treba upoštevati nekaj dejavnikov:</p> <ul class="wp-block-list"><li><strong>Čas dostave:</strong> tradicionalno pismo bo prispelo naslednji dan po tem, ko ga boste poslali. Če čas ni kritičen, lahko pošljete pismo. Ko pa je potrebno takojšnje spremljanje – na primer zahvala stranki za nakup – bo e-mail sporočilo bolj priročno.</li><li><strong>Stopnja formalnosti:</strong> E-poštna sporočila v poslovnem svetu veljajo za manj formalna kot pisma. Če želite ohraniti formalno komunikacijo s strankami – se odločite za pisma.</li><li><strong>Vsebina sporočila:</strong> E -pošta omogoča dodajanje grafik, slik, videoposnetkov, povezav ali pripenjanje datotek – če želite, da je vaša zahvala bolj ustvarjalno kot navadno natisnjeno besedilo, je e-pošta prava stvar.</li><li><strong>Proračunske omejitve:</strong> pošiljanje e-poštnih sporočil je cenejše, pošiljanje pisem zahteva dodatne stroške (papir, tiskanje, pristojbine za poštne storitve). Za globalno podjetje je seveda edina razumna možnost, da imajo stranke po vsem svetu.</li></ul> <figure class="wp-block-gallery columns-1 is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex"><ul class="blocks-gallery-grid"><li class="blocks-gallery-item"><figure><a href="https://www.liveagent.com/app/uploads/2021/01/Helpdesk-all-tickets.png" data-lightbox="gallery" title="App - Uploads - 2021 - 01 - Helpdesk All Tickets.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.si/wp/urlslab-download/9eb74cc62e55545faf499dcd46009213/Helpdesk-all-tickets-1024x816.png.webp 1024w, https://www.liveagent.si/wp/urlslab-download/5fd62dd7994047834c42ce209cd0c5c4/Helpdesk-all-tickets-300x239.png.webp 300w, https://www.liveagent.si/wp/urlslab-download/ef28a4fd18e9a4c817cb3cc9ae8f4161/Helpdesk-all-tickets-768x612.png.webp 768w, https://www.liveagent.si/wp/urlslab-download/60ec3b4f37030cd282db4dcd0d7d7eff/Helpdesk-all-tickets-63x50.png.webp 63w, https://www.liveagent.si/wp/urlslab-download/85e3dd39ce5c3ae7a6683e2c1d3e2a25/Helpdesk-all-tickets-31x25.png.webp 31w, https://www.liveagent.si/wp/urlslab-download/d6d38c29d8ed7788f795a57916367d6d/Helpdesk-all-tickets-420x335.png.webp 420w, https://www.liveagent.si/wp/urlslab-download/8147c013284bb7b409868562f0f9fa23/Helpdesk-all-tickets-502x400.png.webp 502w, https://www.liveagent.si/wp/urlslab-download/0bd6d5324c1e1f03581260197bf8d4dc/Helpdesk-all-tickets-185x147.png.webp 185w, https://www.liveagent.si/wp/urlslab-download/189ff99bf21a39f5f655666131453d40/Helpdesk-all-tickets-110x88.png.webp 110w, https://www.liveagent.si/wp/urlslab-download/3055cb170caa412bb7abc5f227f77226/Helpdesk-all-tickets-485x387.png.webp 485w, https://www.liveagent.si/wp/urlslab-download/c6d68389e50b5c631079a860351e13cb/Helpdesk-all-tickets.png.webp 1296w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/f4008e9875777d6c95cc445e8a5c4b17/Helpdesk-all-tickets-1024x816.png 1024w, https://www.liveagent.si/wp/urlslab-download/e82e398b098972e502d3290edc433d3e/Helpdesk-all-tickets-300x239.png 300w, https://www.liveagent.si/wp/urlslab-download/5f6ac654d635fc8ba5ab6b19b53b7563/Helpdesk-all-tickets-768x612.png 768w, https://www.liveagent.si/wp/urlslab-download/e3be234b6a43d0e0a38ed197e99219ac/Helpdesk-all-tickets-63x50.png 63w, https://www.liveagent.si/wp/urlslab-download/e2da2d0023384d7e13a3f5098f55dadd/Helpdesk-all-tickets-31x25.png 31w, https://www.liveagent.si/wp/urlslab-download/90eb2f677657f89feae4ffc673dcfa3e/Helpdesk-all-tickets-420x335.png 420w, https://www.liveagent.si/wp/urlslab-download/976775d85473e2ae4118f9e271bead90/Helpdesk-all-tickets-502x400.png 502w, https://www.liveagent.si/wp/urlslab-download/0412878dad7a3918282daf22ebb4c571/Helpdesk-all-tickets-185x147.png 185w, https://www.liveagent.si/wp/urlslab-download/318c01aadf15d3ed62b21b9d7f0e57cd/Helpdesk-all-tickets-110x88.png 110w, https://www.liveagent.si/wp/urlslab-download/71ca5e28eec0bcb6978ca7381fa2fc2e/Helpdesk-all-tickets-485x387.png 485w, https://www.liveagent.si/wp/urlslab-download/a127beb9b5c69e0e6e278360d7122843/Helpdesk-all-tickets.png 1296w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.si/wp/urlslab-download/9eb74cc62e55545faf499dcd46009213/Helpdesk-all-tickets-1024x816.png.webp" urlslab-lazy="yes" type="image/webp"></source><img fetchpriority="high" decoding="async" width="1024" height="816" alt="Helpdesk all tickets view" data-id="174222" data-full-url="https://www.liveagent.si/wp/urlslab-download/a127beb9b5c69e0e6e278360d7122843/Helpdesk-all-tickets.png" data-link="/blog/best-issue-tracking-software/attachment/helpdesk-all-tickets/" class="wp-image-174222" data-src="https://www.liveagent.si/wp/urlslab-download/f4008e9875777d6c95cc445e8a5c4b17/Helpdesk-all-tickets-1024x816.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="31"></picture></a><figcaption class="blocks-gallery-item__caption">Na nadzorna plošča za vse zahtevke za pomoč uporabnikom</figcaption></figure></li></ul></figure> <h2 class="wp-block-heading" id="h-how-to-write-a-customer-thank-you-letter">Kako napisati zahvalo stranki</h2> <p>Vsako <a href="https://www.liveagent.si/akademija/customer-appreciation/" urlslab_href_old="/academy/customer-appreciation/" title="Cenjenje strank lahko opredelimo kot merilo prizadevanj podjetja do svojih strank. Preberite več o tem, kako ceniti svoje stranke." hreflang="sl-SI" onover-preload="1">zahvalno pismo stranki</a> mora biti na splošno strukturirano v bolj formalnem slogu kot e-poštno sporočilo in mora vedno vsebovati nekatere osnovne sestavine zahvalnega pisma. Spodaj je nekaj koristnih nasvetov za ustvarjanje popolnega zahvalnega pisma vašim strankam:</p> <h3 class="wp-block-heading" id="h-1-use-the-appropriate-salutation"><strong>1. Uporabite ustrezen pozdrav</strong></h3> <p>Izbira pravega pozdrava za pismo zahvale je odvisna od vašega odnosa s stranko. Še vedno je bolje uporabiti bolj formalne pozdrave, na primer; »<em>Spoštovani gospod/gospa Carter</em>« ali »<em>Dragi John</em>«. Neformalen nagovor; Izogibati se je treba “<em>Pozdravljeni</em>” ali “<em>Zdravo</em>“. Prav tako preverite črkovanje imena prejemnika, sicer tvegate, da boste že na začetku naredili slab vtis.</p> <h3 class="wp-block-heading" id="h-2-stick-to-the-purpose-of-the-letter"><strong>2. Držite se namena pisma</strong></h3> <p>Edini namen zahvalnega pisma bi moral biti hvaležnost in zahvala zvestim strankam. Uprite se skušnjavi, da bi znova predstavili svoje podjetje. Ne omenjajte nobene prihajajoče razprodaje, posebnih ponudb, novih izdelkov ali česar koli drugega, kar bi lahko šteli za oglas. Ker lahko stranko odvrne od vašega začetnega namena.</p> <h3 class="wp-block-heading" id="h-3-add-a-few-follow-up-lines"><strong>3. Dodajte nekaj nadaljevalnih vrstic</strong></h3> <p>Ko se zahvalite stranki za njeno sodelovanje, razmislite o dodajanju dodatne izjave, ki kaže, da ste pozorni na potrebe strank. Lahko bi omenili, da ste vedno na voljo, če imajo kakršna koli vprašanja ali pomisleke glede vaših izdelkov ali storitev. Ali preprosto vprašajte, ali lahko kaj storite, da povečate njihovo zadovoljstvo.</p> <h3 class="wp-block-heading" id="h-4-include-your-brand"><strong>4. Vključite svojo blagovno znamko</strong></h3> <p>Če želite, da je pismo profesionalno, uporabite glavo z napisom, ki lahko vsebuje ime vašega podjetja, logotip ali druge podatke o blagovni znamki. Dobro oblikovan pisemski naslov naredi izgled edinstven, zagotavlja prepoznavnost vaše blagovne znamke, pomaga prejemniku preveriti pristnost in ustvarja celoten profesionalni vtis.</p> <h3 class="wp-block-heading" id="h-5-use-the-right-closing"><strong>5. Uporabite pravi zaključek</strong></h3> <p>Pri zaključku zahvalnega pisma je pomembno uporabiti ustrezne spoštljive in profesionalne besede ali besedne zveze. Izberete lahko najpogosteje uporabljene “<em>S spoštovanjem</em>” ali “<em>Lep pozdrav</em>” ali nekoliko bolj osebne “<em>Pozdravljeni</em>“, “<em>Lep dan</em>“, “<em>Lepe želje</em>” ali “Hvala”. Zaključki, kot so “<em>Vedno</em>“, “<em>Na zdravje</em>“, “<em>Ljubezen</em>” ali “<em>Pozor</em>“, veljajo za preveč neformalne za poslovna pisma in se jim je treba izogniti.</p> <h3 class="wp-block-heading" id="h-6-end-with-a-signature"><strong>6. Končajte s podpisom</strong></h3> <p>Čeprav se zdi, da so pisma zahvale osebna, so za velika podjetja lahko izziv. Podpis na dnu pisma pripomore k dodajanju vsaj določene ravni personalizacije. Čeprav ročno napisanega podpisa ni vedno mogoče dodati, bo tudi natisnjen vedno videti bolje kot preprosto tipkano ime.</p> <h2 class="wp-block-heading" id="h-customer-thank-you-letter-examples">Primeri zahvalnega pisma kupcu</h2> <h3 class="wp-block-heading" id="h-1-thanking-long-term-customers-for-their-loyalty"><strong>1. Zahvala dolgoletnim strankam za zvestobo</strong></h3> <div class="Copy"> <div class="textarea-pseudo"> <br> Dear Mr. ****,<br> We want you to know how much we appreciate your business since you have been our loyal customer for the last three years. We understand that you have many options in the marketplace, and are pleased that you have still made (Company Name) your premier choice.<br> It is customers like you that help keep our lights on, and we couldn’t be more grateful!<br> Your honest suggestions and feedback is a vital part of our growth. If there is anything we can do to make your experience with us better, please let us know.<br> Best regards, <br> ****<br> </div> <button class="Button Button--outline Button--copy"><span>Kopiraj v odložišče</span></button> </div> <h3 class="wp-block-heading" id="h-2-celebrating-a-company-milestone"><strong>2. Praznovanje mejnika podjetja</strong></h3> <div class="Copy"> <div class="textarea-pseudo"> <br> Dear ****,<br> This year (Company Name) is celebrating the 10th anniversary, and we would like to thank you for making this happened! The growth and success we’ve experienced over all these years are because of customers like you, who faithfully support our business.<br> Speaking on behalf of the company, we hope that you have enjoyed the enhanced quality of our services. We will continue our efforts to meet your requirements and expectations in the future as well. <br> We truly appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve.<br> Gratefully,<br> ****<br> </div> <button class="Button Button--outline Button--copy"><span>Kopiraj v odložišče</span></button> </div> <h3 class="wp-block-heading" id="h-3-showing-gratitude-at-the-end-of-the-year"><strong>3. Hvaležnost ob koncu leta</strong></h3> <div class="Copy"> <div class="textarea-pseudo"> <br> Dear Ms. ****,<br> As the year winds down, we would like to take this chance to say thank you for choosing our business! You are one of our most highly valued customers and it has been a sincere pleasure serving you this year. <br> We always strive to exceed our customers’ expectations and meet their requirements. Let us know if there is anything we can ever do to assist you further.<br> From all of us at (Company Name), we wish you and your loved ones a safe and happy New Year!<br> With appreciation,<br> ****<br> </div> <button class="Button Button--outline Button--copy"><span>Kopiraj v odložišče</span></button> </div> <h2 class="wp-block-heading" id="h-discover-on-your-own"><strong>Odkrijte sami</strong></h2> <p>Znanje je pomembno, vendar le, kadar se uporablja v praksi. Preizkusite vse v naši akademiji<a href="https://www.liveagent.si/programska-oprema-za-podporo-strankam/" title="Izbira programske opreme za podporo strankam najpogosteje uporabljenih platform na trgu. Izberite idealno in dvignite svojo storitev za stranke na luno." hreflang="sl-SI" onover-preload="1"> LiveAgent.</a></p> <div class="BlockDiscover BlockDiscover--discover" style="" urlslab-lazy-bgimage="https://www.liveagent.si/app/themes/liveagent/assets/images/cta_new_bg.svg"> <p class="BlockDiscover__title">Try out LiveAgent for FREE</p> <p class="BlockDiscover__text">Handle all customer inquiries from one interface. Start improving your customer service with a 14-day free trial right away!</p> <div class="BlockDiscover__buttons"> <a href="/preizkus/" class="Button Button--knockout" title="Prijavite se za brezplačni 14-dnevni preizkus LiveAgent in izkusite vse funkcionalnosti velikega paketa brez obveznosti. Uporabite svoj poslovni e-poštni naslov za 30-dnevni preizkus. Kreditna kartica ni potrebna!" hreflang="sl-SI" onover-preload="1"> <span>FREE TRIAL</span> </a> <a href="https://www.liveagent.si/predstavitev/" class="Button Button--outline Button--outline__white" urlslab_href_old="/demo/" title="Bi radi izvedeli več o LiveAgentu? Zahtevajte brezplačno predstavitev, če želite izvedeti več o LiveAgentu in kako vam lahko pomaga pri uspehu." hreflang="sl-SI" onover-preload="1"> <span>Naročite demo</span> </a> </div> <div class="BlockDiscover__right__img" style="" urlslab-lazy-bgimage="https://www.liveagent.si/app/themes/liveagent/assets/images/cta_new_chat.png"></div> </div> { “@context”: “https://schema.org”, “@type”: “FAQPage”, “mainEntity”: [{ “@type”: “Question”, “name”: “Zahvalno e-poštno sporočilo ali zahvalno pismo?”, “acceptedAnswer”: { “@type”: “Answer”, “text”: “Upoštevajte velikost in vrsto podjetja, ki ga vodite, ter število strank, ki jim želite izraziti hvaležnost. Če ste podjetje z velikim številom strank, so lahko zahvalna sporočila učinkovitejša izbira. Zahvalno pismo pa je vedno bolj cenjeno.” } }, { “@type”: “Question”, “name”: “Katere dejavnike morate upoštevati, preden pošljete zahvalno pismo?”, “acceptedAnswer”: { “@type”: “Answer”, “text”: “Preden pošljete zahvalno pismo, si oglejte nekaj pomembnih dejavnikov, kot so čas dostave, stopnja formalnosti in vsebina sporočila, saj lahko vse to vpliva na rezultat.” } }, { “@type”: “Question”, “name”: “Kako bi morali napisati zahvalno pismo profesionalni stranki?”, “acceptedAnswer”: { “@type”: “Answer”, “text”: “Vsako pismo o hvaležnosti stranki bi moralo biti na splošno strukturirano v bolj formalnem slogu, kot e-poštno sporočilo in mora vedno vsebovati nekatere osnovne sestavine zahvalnega pisma.” } }] } <div class="Post__buttons"> <a href="/akademija/" class="Button Button--outline Button--back" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="sl-SI" onover-preload="1"><span>Nazaj na Akademijo</span></a> <a href="/preizkus/" class="Button Button--full" title="Prijavite se za brezplačni 14-dnevni preizkus LiveAgent in izkusite vse funkcionalnosti velikega paketa brez obveznosti. Uporabite svoj poslovni e-poštni naslov za 30-dnevni preizkus. Kreditna kartica ni potrebna!" hreflang="sl-SI" onover-preload="1"> <span>Ustvarite račun BREZPLAČNO</span> </a> </div> <div class="Post__content__resources"> <div class="Post__sidebar__title h4">Sorodni članki</div> <div class="SimilarSources"> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image urlslab-rel-res-items-with-summary flowhunt-skip"><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.si/predloge/zahvala-e-trgovina/" title="Oglejte si zahvalne e-poštne predloge za e-trgovino, ki vam bodo pomagale vzpostaviti zaupanje tako pri novih kot obstoječih strankah. Brezplačno kopirajte in prilepite!" hreflang="sl-SI" onover-preload="1"><img alt="Oglejte si zahvalne e-poštne predloge za e-trgovino, ki vam bodo pomagale vzpostaviti zaupanje tako pri novih kot obstoječih strankah. Brezplačno kopirajte in prilepite!" data-src="https://www.liveagent.si/wp/urlslab-download/0d03f9a36d2e3a3910234116524f6c0c/1729184304_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="32"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.si/predloge/zahvala-e-trgovina/" title="Oglejte si zahvalne e-poštne predloge za e-trgovino, ki vam bodo pomagale vzpostaviti zaupanje tako pri novih kot obstoječih strankah. Brezplačno kopirajte in prilepite!" hreflang="sl-SI" onover-preload="1">Zahvalne e-poštne predloge e-trgovine</a></p><p class="urlslab-rel-res-item-summary">Odkrijte učinkovite zahvalne e-poštne predloge za e-trgovino, ki vam pomagajo vzpostaviti zaupanje in povečati prodajo. Naučite se, kako ohranjati pozitivne odnose s strankami z brezplačnimi predlogami, ki jih lahko kopirate in prilepite. Preverite raznolike vrste zahvalnih sporočil za nove in obstoječe stranke ter izboljšajte svoj marketinški načrt.</p><a href="https://www.liveagent.si/predloge/zahvala-e-trgovina/" title="Oglejte si zahvalne e-poštne predloge za e-trgovino, ki vam bodo pomagale vzpostaviti zaupanje tako pri novih kot obstoječih strankah. Brezplačno kopirajte in prilepite!" class="urlslab-rel-res-item-arrow" hreflang="sl-SI" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.si/checklists/prodajni-klic-kontrolni-seznam/" title="Opraviti prodajni klic, ki privede do konverzije, je izziv. Ta kontrolni seznam prodajnih klicev to omogoča. Izpolnite ga in sklenite dogovor še danes." hreflang="sl-SI" onover-preload="1"><img alt="Opraviti prodajni klic, ki privede do konverzije, je izziv. Ta kontrolni seznam prodajnih klicev to omogoča. Izpolnite ga in sklenite dogovor še danes." data-src="https://assets.flowhunt.io/screenshots/56acaa281520e669/cb79fb72f611bcba/1729065935_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="33"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.si/checklists/prodajni-klic-kontrolni-seznam/" title="Opraviti prodajni klic, ki privede do konverzije, je izziv. Ta kontrolni seznam prodajnih klicev to omogoča. Izpolnite ga in sklenite dogovor še danes." hreflang="sl-SI" onover-preload="1">Prodajni klic kontrolni seznam</a></p><p class="urlslab-rel-res-item-summary">Opraviti prodajni klic, ki privede do konverzije, je izziv. Ta kontrolni seznam prodajnih klicev to omogoča. Izpolnite ga in sklenite dogovor še danes.</p><a href="https://www.liveagent.si/checklists/prodajni-klic-kontrolni-seznam/" title="Opraviti prodajni klic, ki privede do konverzije, je izziv. Ta kontrolni seznam prodajnih klicev to omogoča. Izpolnite ga in sklenite dogovor še danes." class="urlslab-rel-res-item-arrow" hreflang="sl-SI" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.si/akademija/customer-appreciation/" title="Cenjenje strank lahko opredelimo kot merilo prizadevanj podjetja do svojih strank. Preberite več o tem, kako ceniti svoje stranke." hreflang="sl-SI" onover-preload="1"><img alt="Cenjenje strank lahko opredelimo kot merilo prizadevanj podjetja do svojih strank. Preberite več o tem, kako ceniti svoje stranke." data-src="https://assets.flowhunt.io/screenshots/56acaa281520e669/abbf9494da3dd95d/1729068166_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="34"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.si/akademija/customer-appreciation/" title="Cenjenje strank lahko opredelimo kot merilo prizadevanj podjetja do svojih strank. Preberite več o tem, kako ceniti svoje stranke." hreflang="sl-SI" onover-preload="1">Uvod v spoštovanje strank</a></p><p class="urlslab-rel-res-item-summary">Cenjenje strank lahko opredelimo kot merilo prizadevanj podjetja do svojih strank. Preberite več o tem, kako ceniti svoje stranke.</p><a href="https://www.liveagent.si/akademija/customer-appreciation/" title="Cenjenje strank lahko opredelimo kot merilo prizadevanj podjetja do svojih strank. Preberite več o tem, kako ceniti svoje stranke." class="urlslab-rel-res-item-arrow" hreflang="sl-SI" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.si/akademija/thank-you-cards-and-notes/" title="Dobro izdelana natisnjena zahvala ali ročno napisana zahvala se bo verjetno ohranila vsaj nekaj časa. Preberite več o tej temi." hreflang="sl-SI" onover-preload="1"><img alt="Dobro izdelana natisnjena zahvala ali ročno napisana zahvala se bo verjetno ohranila vsaj nekaj časa. Preberite več o tej temi." data-src="https://assets.flowhunt.io/screenshots/56acaa281520e669/4fe966223c0b51f0/1729068649_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="35"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.si/akademija/thank-you-cards-and-notes/" title="Dobro izdelana natisnjena zahvala ali ročno napisana zahvala se bo verjetno ohranila vsaj nekaj časa. Preberite več o tej temi." hreflang="sl-SI" onover-preload="1">Zahvalne kartice in opombe strankam</a></p><p class="urlslab-rel-res-item-summary">Dobro izdelana natisnjena zahvala ali ročno napisana zahvala se bo verjetno ohranila vsaj nekaj časa. Preberite več o tej temi.</p><a href="https://www.liveagent.si/akademija/thank-you-cards-and-notes/" title="Dobro izdelana natisnjena zahvala ali ročno napisana zahvala se bo verjetno ohranila vsaj nekaj časa. Preberite več o tej temi." class="urlslab-rel-res-item-arrow" hreflang="sl-SI" onover-preload="1"></a></div></div></div> </div> </div> </div> </div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/preizkus/" class="Button Button--full" title="Prijavite se za brezplačni 14-dnevni preizkus LiveAgent in izkusite vse funkcionalnosti velikega paketa brez obveznosti. Uporabite svoj poslovni e-poštni naslov za 30-dnevni preizkus. Kreditna kartica ni potrebna!" hreflang="sl-SI" onover-preload="1"> <span>Start 14-days free trial</span> </a> <a href="/predstavitev/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--outline" title="Bi radi izvedeli več o LiveAgentu? Zahtevajte brezplačno predstavitev, če želite izvedeti več o LiveAgentu in kako vam lahko pomaga pri uspehu." hreflang="sl-SI" onover-preload="1"> <span>Rezervirajte si demo različico</span> </a> </div> <ul class="GoodHands__logos flex"> <li class="GoodHands__logo"> <a href="/nagrade/" title="Capterra" hreflang="sl-SI" onover-preload="1"> <img alt="Capterra" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/logo-capterra.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="36"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> </div> </li> <li class="GoodHands__logo"> <a href="/nagrade/" title="G2 Crowd" hreflang="sl-SI" onover-preload="1"> <img alt="G2 Crowd" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/logo_g2.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="37"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> </div> </li> <li class="GoodHands__logo"> <a href="/nagrade/" title="GetApp" hreflang="sl-SI" onover-preload="1"> <img alt="GetApp" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/logo_getapp.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="38"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.si/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> </div> </li> </ul> </div> <div class="GoodHands__image"> <picture><img alt="Rezervirajte si demo različico" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/goodhands_image.png?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="39"></picture> </div> </div> </section> <script> function showGoodHands() { const goodhands = document.querySelector('.GoodHands'); goodhands.classList.remove('hidden'); } window.addEventListener('load', () => { showGoodHands(); window.removeEventListener('load', showGoodHands); }); </script> <footer class="Footer urlslab-skip-keywords urlslab-skip-fragment" data-scrollsidebars="true" style="" urlslab-lazy-bgimage="https://www.liveagent.si/app/themes/liveagent/assets/images/footer-bg.svg"> <div class="Footer__top"> <div class="wrapper"> <div class="Footer__top__row"> <div class="Footer__top__column"> <div class="nav_menu-95 widget_nav_menu"><div class="Footer__top__column__title Footer__top__column__title--image h5"><img alt="LiveAgent" data-src="https://www.liveagent.si/app/themes/liveagent/assets/images/logo_liveagent_light.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="40">LiveAgent</div><div class="menu-footer-top-liveagent-slovenian-container"><ul id="menu-footer-top-liveagent-slovenian" class="menu"><li id="menu-item-399300"><a href="https://www.liveagent.si/predstavitev/" title="Bi radi izvedeli več o LiveAgentu? Zahtevajte brezplačno predstavitev, če želite izvedeti več o LiveAgentu in kako vam lahko pomaga pri uspehu." hreflang="sl-SI" onover-preload="1">Predstavite</a></li> <li id="menu-item-953242"><a href="https://www.liveagent.si/cene/" title="Načrti LiveAgent se začnejo pri 9 USD/agent/mesec in vključujejo vstopnični sistem prek e-pošte, funkcijo klepeta v živo, bazo znanja in drugo. Celoten paket je na voljo pri 69 USD/agent/mesec." hreflang="sl-SI" onover-preload="1">Cena</a></li> <li id="menu-item-750280"><a href="https://www.liveagent.si/funkcije/" title="Odkrijte vse funkcije LiveAgent, celovite večkanalne programske opreme za pomoč uporabnikom. Naša platforma vključuje vstopnični sistem, upravljanje z zahtevki, samodejno dodeljevanje, revizijske dnevnike in še več, da optimizirate podporo strankam. Preberite več o zmožnostih, ki povečujejo učinkovitost vašega poslovanja in zadovoljstvo strank." hreflang="sl-SI" onover-preload="1">Lastnosti</a></li> <li id="menu-item-750281"><a href="https://www.liveagent.si/integracije/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="sl-SI" onover-preload="1">Integracije</a></li> <li id="menu-item-399298"><a href="https://www.liveagent.si/alternative/" title="Odlične storitve za stranke se začnejo s primerjavo specifičnih programskih oprem za pomoč uporabnikom. Preizkusite programsko opremo LiveAgent s 14-dnevnim brezplačnim preizkusom. Gradite odnose, povečajte prodajo." hreflang="sl-SI" onover-preload="1">Alternative</a></li> <li id="menu-item-818040"><a href="https://www.liveagent.com/tour/" urlslab_href_old="/ogled/" title="Take a tour of LiveAgent and discover all amazing tools and features in our multi-channel help desk app. Try it out today and improve your customer service." hreflang="en-US" onover-preload="1">Ogled</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-97 widget_nav_menu"><div class="Footer__top__column__title h5">Podpora</div><div class="menu-footer-top-support-slovenian-container"><ul id="menu-footer-top-support-slovenian" class="menu"><li id="menu-item-399306"><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Portal za podporo</a></li> <li id="menu-item-399304"><a href="https://www.liveagent.si/migracija/" title="Preklopite na LiveAgent in uživajte v brezplačni migraciji podatkov, brez pristojbine za namestitev, ter 24/7 podpori strankam. Izboljšajte storitev za stranke z več kot 179 funkcionalnostmi in 40 integracijami. Začnite brezplačno 14-dnevno preizkusno obdobje brez kreditne kartice!" hreflang="sl-SI" onover-preload="1">Selitev podatkov</a></li> <li id="menu-item-399307"><a href="https://status.liveagent.com/" title="Check the real-time status of LiveAgent services. All systems are operating normally, including admin panel, call and video functions, ticket operations, and email services. Stay updated with the latest service status." hreflang="en">Stanje sistema</a></li> <li id="menu-item-399308"><a href="https://changelog.liveagent.com/" title="Discover the latest updates and improvements in LiveAgent's changelog. Stay informed about new features, bug fixes, and enhancements to optimize your customer service experience. Visit now for detailed insights!" hreflang="en">Dnevnik sprememb</a></li> <li id="menu-item-399305"><a href="https://www.liveagent.si/zahtevek-za-ponudbo/" title="Izpolnite kontaktni obrazec na LiveAgent in začnite brezplačen 14-dnevni preizkus brez vezave ali kreditne kartice. Uporabljajo ga priznana podjetja, kot so Forbes in Airbus. Odkrijte, kako LiveAgent izboljša storitve za stranke s svojo večkanalno rešitvijo in naprednimi funkcijami. Preverite naš freemium cenovni model in izvedite več o tem, kako vam lahko pomagamo zagotoviti odlične storitve za stranke." hreflang="sl-SI" onover-preload="1">Zahteva za predlog</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-98 widget_nav_menu"><div class="Footer__top__column__title h5">Podjetje</div><div class="menu-footer-top-company-slovenian-container"><ul id="menu-footer-top-company-slovenian" class="menu"><li id="menu-item-399239"><a href="https://www.liveagent.si/o-nas/o-liveagent/" title="LiveAgent je izvirna programska oprema za pomoč uporabnikom, ustanovljena leta 2004. Razvita je bila zaradi neučinkovite komunikacije s strankami. Danes LiveAgent služi več kot 150 milijonom uporabnikov in več kot 40.000 podjetjem po vsem svetu. Njihovo poslanstvo je ustvariti cenovno dostopno in uporabno programsko opremo ter postaviti podporo strankam v središče vsakega podjetja. Zaposlujejo več kot 100 inovatorjev in imajo tri pisarne v Evropi in eno v New Yorku." hreflang="sl-SI" onover-preload="1">O nas</a></li> <li id="menu-item-399242"><a href="https://www.liveagent.si/nagrade/" title="Odkrijte, zakaj je LiveAgent vodilni na področju programske opreme za pomoč uporabnikom, prejemnik številnih nagrad in priznanj. Uživajte v brezplačnem 14-dnevnem preizkusu brez obveznosti in izkoristite 24/7 podporo, brezplačno namestitev in možnost preklica kadar koli. Preizkusite ga zdaj!" hreflang="sl-SI" onover-preload="1">Nagrade in certifikati</a></li> <li id="menu-item-750184"><a href="https://www.liveagent.si/zgodbe-o-uspehu/" title="LiveAgent je programska oprema za pomoč strankam, ki vam omogoča dostop do številnih funkcij, vključno s selitvijo podatkov, sistemi za spremljanje sprememb in zahtevami za predloge. Podjetje je prejelo vrsto nagrad in certifikatov, ponuja tudi integracijo z drugimi orodji. Na spletni strani najdemo tudi številne vire, kot so blog, spletni seminarji in test tipkanja. Obstaja tudi program za partnersko sodelovanje in VoIP telefonski sistemi. Sporočilo na koncu opisuje proces izdelave računa in dostop do nadzorne plošče LiveAgenta." hreflang="sl-SI" onover-preload="1">Mnenja strank</a></li> <li id="menu-item-953239"><a href="https://www.liveagent.si/integracije/#voip-partnerji" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="sl-SI" onover-preload="1">VoIP partnerji</a></li> <li id="menu-item-399253"><a href="https://www.liveagent.si/pridruzeni-program/" title="Pridružite se LiveAgentovemu pridruženemu programu in zaslužite pasivni dohodek s provizijami do 30%! Enostaven postopek prijave, podporna ekipa in dolgotrajna piškotna doba zagotavljajo uspeh. Postanite partner danes in odklenite svoj zaslužkovni potencial!" hreflang="sl-SI" onover-preload="1">Partnerski program</a></li> <li id="menu-item-750244"><a href="https://www.liveagent.com/about/impressum/" title="Explore LiveAgent's Impressum page for essential business details of Quality Unit, s.r.o. in Bratislava, Slovakia, including CEO contacts, registration info, and identification numbers. Start a 14-day free trial and join our satisfied clients in delivering exceptional customer support." hreflang="en-US" onover-preload="1">Impresum</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-99 widget_nav_menu"><div class="Footer__top__column__title h5">Naučite se</div><div class="menu-footer-top-learn-slovenian-container"><ul id="menu-footer-top-learn-slovenian" class="menu"><li id="menu-item-750274"><a href="https://www.liveagent.si/blog/" title="Odkrijte najnovejše novice in nasvete o programski opremi za pomoč uporabnikom ter zadovoljstvo strank na blogu LiveAgent. Izboljšajte produktivnost svoje ekipe in zgradite zveste odnose s strankami. Preberite naše članke in začnite brezplačni preizkus že danes!" hreflang="sl-SI" onover-preload="1">Blog</a></li> <li id="menu-item-750275"><a href="https://www.liveagent.si/glosar-za-podporo-strankam/" title='Raziščite naš obsežen slovar terminologije programske opreme za pomoč uporabnikom in storitve za stranke. Idealno za začetnike, ki se soočajo z novimi izrazi, in izkušene strokovnjake, ki želijo osvežiti svoje znanje. Odkrijte definicije, od "Mapiranje gostitelja" do "Čas razrešitve", in izboljšajte svojo učinkovitost storitev za stranke.' hreflang="sl-SI" onover-preload="1">Glosarij</a></li> <li id="menu-item-750276"><a href="https://www.liveagent.si/akademija/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="sl-SI" onover-preload="1">Akademija</a></li> <li id="menu-item-750277"><a href="https://www.liveagent.si/predloge/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="sl-SI" onover-preload="1">Predloge</a></li> <li id="menu-item-399295"><a href="https://www.liveagent.si/test-tipkanja/" title="Preizkusite svoje spretnosti tipkanja z brezplačnim testom za tipkanje, ki ga ponuja LiveAgent. V nekaj minutah ugotovite, kako hitro tipkate, in brezplačno vadite, da se izboljšate." hreflang="sl-SI" onover-preload="1">Test tipkanja</a></li> <li id="menu-item-750278"><a href="https://www.liveagent.si/kalkulator-stroskov/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="sl-SI" onover-preload="1">Kalkulator stroškov</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-163 widget_nav_menu"><div class="Footer__top__column__title h5">Priljubljeno</div><div class="menu-footer-top-popular-slovenian-container"><ul id="menu-footer-top-popular-slovenian" class="menu"><li id="menu-item-953243"><a href="https://www.liveagent.si/programska-oprema-baze-znanja-2/" title="Raziščite obsežen vodnik po 20 najboljših možnostih programske opreme baze znanja, ki poenostavljajo upravljanje informacij in povečujejo učinkovitost" hreflang="sl-SI" onover-preload="1">Programska oprema baze znanja</a></li> <li id="menu-item-750286"><a href="https://www.liveagent.si/programska-oprema-za-podporo-strankam/" title="Izbira programske opreme za podporo strankam najpogosteje uporabljenih platform na trgu. Izberite idealno in dvignite svojo storitev za stranke na luno." hreflang="sl-SI" onover-preload="1">Programska oprema za pomoč strankam</a></li> <li id="menu-item-750287"><a href="https://www.liveagent.si/blog/najboljsi-voip-telefonski-sistemi-in-integracije/" title="Odkrijte 20 najboljših VoIP telefonskih sistemov in integracij za leto 2022, ki izboljšajo komunikacijo s strankami in podpirajo rast vašega podjetja. Primerjajte cene, podporo in možnosti sodelovanja, da izberete idealno rešitev za vašo organizacijo." hreflang="sl-SI" onover-preload="1">VoIP telefonski sistemi</a></li> <li id="menu-item-750288"><a href="https://www.liveagent.si/samopostrezna-programska-oprema/" title="Razširite svoje možnosti podpore s pomočjo uporabniške službe in samopostrežne programske opreme LiveAgent. Omogočite strankam, da težave rešujejo same - 24 ur na dan, 7 dni v tednu." hreflang="sl-SI" onover-preload="1">Samopostrežna programska oprema</a></li> <li id="menu-item-750289"><a href="https://www.liveagent.si/programska-oprema-za-dohodne-klice-klicnega-centra/" title="Programska oprema za dohodni klicni center vam lahko pomaga vzpostaviti virtualni klicni center. Preprosto upravljajte vhodne komunikacije s strankami, izboljšajte učinkovitost ekipe za podporo in ustvarite več vhodne prodaje. Izberite pravega za svoje potrebe." hreflang="sl-SI" onover-preload="1">Programska oprema za dohodni klicni center</a></li> <li id="menu-item-750290"><a href="https://www.liveagent.si/sistem-za-upravljanje-s-pritozbami-strank/" title="Sistem za upravljanje pritožb strank ponuja rešitev za pomoč uporabnikom vse v enem, ki poenostavi vaše komunikacijske kanale. Poiščite najboljši sistem na trgu za vaše podjetje." hreflang="sl-SI" onover-preload="1">Sistem upravljanja pritožb</a></li> <li id="menu-item-750291"><a href="https://www.liveagent.com/blog/best-client-portal-software/" title="Client portal software showcases a customer-centric approach. Learn about 25 of the best client portal software on the market today." hreflang="en-US" onover-preload="1">Programska oprema odjemalskega portala</a></li> <li id="menu-item-750292"><a href="https://www.liveagent.si/startupi/" title="Zagotovite izjemno podporo s platformo LiveAgent za startupe. Brezplačnih 6 mesecev in 50% popust. 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