Legal and Compliance

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class="heroWithImage__container"> <div class="heroWithImage__content"> <h1 class="heroWithImage__title"> Coalfire legal </h1> <p class="heroWithImage__subtitle"> Find the legal information and resources you need for Coalfire services and products. </p> </div> </div> </section> <section class="featuredTextCards featuredTextCards--light " ><div class="featuredTextCards__container"><header class="featuredTextCards__header contentHeader "><h2 class="contentHeader__title"> Terms & conditions </h2></header><div class="featuredTextCards__row"><div class="featuredTextCards__textCard textCard"><div class="textCard__wrapper"><h3 class="textCard__title"> Service Agreement </h3><div class="textCard__text"><p>This agreement applies to your use of Coalfire services.</p><p><a href="/agreements/sa">Service Agreement</a></p><p><strong>Related links:</strong></p><ul><li><a href="/agreements/aup">Acceptable Use Policy</a></li><li><a href="/privacy">Privacy Policy</a></li><li><a href="https://assets.coalfire.com/prod/resources/Agreements/Coalfire-DPA.pdf" rel="noopener noreferrer" target="_blank">Data Protection Addendum</a></li><li><a href="https://assets.coalfire.com/prod/resources/Legal-Page/Coalfire-Systems-Privacy-Program-Overview-v1.pdf">Privacy Program Overview</a></li></ul></div></div></div><div class="featuredTextCards__textCard textCard"><div class="textCard__wrapper"><h3 class="textCard__title"> Acceptable Use Policy </h3><div class="textCard__text"><p>This policy applies to your use of Coalfire services and products.</p><p><a href="/agreements/AUP">Acceptable Use Policy</a></p></div></div></div><div class="featuredTextCards__textCard textCard"><div class="textCard__wrapper"><h3 class="textCard__title"> Service Descriptions </h3><div class="textCard__text"><p>These service descriptions apply to your use of the named Coalfire SaaS service offerings.</p><p><a href="https://assets.coalfire.com/prod/resources/Legal-Page/Coalfire-Compliance-Essentials-AutomationAddOn-ServiceDescription.pdf" rel="noopener noreferrer" target="_blank">Compliance Essentials Service Description</a></p><p><a href="https://assets.coalfire.com/prod/resources/Legal-Page/Coalfire-ThreadFixSaaS-ServiceDescription-final.pdf" rel="noopener noreferrer" target="_blank">ThreadFix SaaS Service Description</a></p><p><a href="https://assets.coalfire.com/prod/resources/Legal-Page/Hexeon-Service-Description-FINAL_3Aug2023.pdf" rel="noopener noreferrer" target="_blank">Hexeon SaaS Service Description</a></p></div></div></div><div class="featuredTextCards__textCard textCard"><div class="textCard__wrapper"><h3 class="textCard__title"> Global Mutual Non-disclosure Agreement </h3><div class="textCard__text"><p>This agreement applies when you share confidential information with Coalfire. Choose any option:</p><p><a href="https://ironcladapp.com/public-launch/64da3f5208ddf9861fb9fc3b">Click-to-Accept MNDA</a></p><p><a href="https://ironcladapp.com/public-launch/64ed0212b418fe7141e83a9d">eSignature MNDA</a></p><p><a href="https://assets.coalfire.com/prod/resources/Legal-Page/Coalfire-Global-MNDA-_ver09112023pub.pdf">Printable MNDA</a></p><p>If choosing the printable option, be sure to tell us where to send it back to you by emailing <a href="mailto:legal@coalfire.com">legal@coalfire.com</a>.</p></div></div></div><div class="featuredTextCards__textCard textCard"><div class="textCard__wrapper"><h3 class="textCard__title"> End User License Agreement </h3><div class="textCard__text"><p>This agreement applies to your use of any Coalfire software product.</p><p><a href="https://assets.coalfire.com/prod/resources/Legal-Page/EULA.pdf" rel="noopener noreferrer" target="_blank">End User License Agreement</a></p></div></div></div><div class="featuredTextCards__textCard textCard"><div class="textCard__wrapper"><h3 class="textCard__title"> Technical Support Terms </h3><div class="textCard__text"><p>These terms apply to your use of Coalfire technical support.</p><p><a href="/agreements/techsupport">Technical Support Terms</a></p></div></div></div></div><div class="featuredTextCards__container"></div></div></section><section class="featuredTextCards featuredTextCards--dark " ><div class="featuredTextCards__container"><header class="featuredTextCards__header contentHeader "><h2 class="contentHeader__title"> Compliance Programs </h2></header><div class="featuredTextCards__row"><div class="featuredTextCards__textCard textCard"><div class="textCard__wrapper"><h3 class="textCard__title"> Code of Conduct </h3><div class="textCard__text"><p>Coalfire鈥檚 Code of Ethics and Business Conduct is designed to ensure we drive the highest standards of ethical behavior throughout the organization and ensure we exercise good judgement to consistently make the best decisions.聽</p><p><a href="https://assets.coalfire.com/prod/resources/COAL-Code-of-Ethics-and-Business-Conduct_External.pdf">Code of Conduct</a></p></div></div></div><div class="featuredTextCards__textCard textCard"><div class="textCard__wrapper"><h3 class="textCard__title"> Privacy Policy </h3><div class="textCard__text"><p>This policy is provided in accordance with applicable laws to provide you notice of how Coalfire collects and uses personal data.</p><p><a href="/privacy">Privacy Policy</a></p></div></div></div><div class="featuredTextCards__textCard textCard"><div class="textCard__wrapper"><h3 class="textCard__title"> Data Protection Addendum </h3><div class="textCard__text"><p>This addendum applies to Coalfire鈥檚 obligations regarding personal data when you purchase Coalfire services.</p><p><a href="https://assets.coalfire.com/prod/resources/Agreements/Coalfire-DPA.pdf">Data Protection Addendum</a></p></div></div></div><div class="featuredTextCards__textCard textCard"><div class="textCard__wrapper"><h3 class="textCard__title"> Information Security </h3><div class="textCard__text"><p>Coalfire and its subsidiaries hold various privacy and security certifications to maintain adequate information security practices. A mutual NDA is required for the receipt of any Coalfire Confidential Information.</p><p>For more information contact us <a href="mailto:compliance@coalfire.com">compliance@coalfire.com</a></p></div></div></div><div class="featuredTextCards__textCard textCard"><div class="textCard__wrapper"><h3 class="textCard__title"> Privacy Program Overview </h3><div class="textCard__text"><p>The document summarizes Coalfire's data collection and processing practices, privacy protection measures, response protocols for data breaches and security incidents, third-party risk management, and the policies and practices we have implemented to safeguard personal information.</p><p><a href="https://assets.coalfire.com/prod/resources/Coalfire-Systems-Privacy-Program-Overview-v1.pdf">Privacy Program Overview</a></p></div></div></div><div class="featuredTextCards__textCard textCard"><div class="textCard__wrapper"><h3 class="textCard__title"> Artificial Intelligence </h3><div class="textCard__text"><p>Coalfire prioritizes transparency, security, and ethical governance in our AI practices. Learn how we responsibly integrate AI to enhance our services while safeguarding client data in our AI Transparency Statement and FAQ.</p><p><a href="https://assets.coalfire.com/prod/resources/Legal-Page/Coalfire-AI-Transparency-Statement.pdf">AI Transparency Statement</a></p><p><a href="https://assets.coalfire.com/prod/resources/Legal-Page/AI-Transparency-at-Coalfire-FAQ.pdf">AI Transparency at Coalfire - FAQ</a></p></div></div></div></div><div class="featuredTextCards__container"></div></div></section><section class="featuredTextCards featuredTextCards--light " ><div class="featuredTextCards__container"><header class="featuredTextCards__header contentHeader "><h2 class="contentHeader__title"> Resources </h2></header><div class="featuredTextCards__row"><div class="featuredTextCards__textCard textCard"><div class="textCard__wrapper"><h3 class="textCard__title"> Vulnerability Disclosure Policy </h3><div class="textCard__text"><p>Coalfire takes security issues seriously. We support reporting any identified security issues through a community-based approach.</p><p><a href="/vulnerability-disclosure-policy">Vulnerability Disclosure Policy</a></p></div></div></div><div class="featuredTextCards__textCard textCard"><div class="textCard__wrapper"><h3 class="textCard__title"> Guidelines for law enforcement agencies </h3><div class="textCard__text"><p>These guidelines provide information relevant to a law enforcement request for cooperation or the issuance of any court ordered document to Coalfire and its subsidiaries.</p><p><a href="/lawenforcement">Guidelines for law enforcement agencies</a></p></div></div></div><div class="featuredTextCards__textCard textCard"><div class="textCard__wrapper"><h3 class="textCard__title"> Vendor Onboarding Information </h3><div class="textCard__text"><p>Please use this information when onboarding Coalfire Systems, Inc. as a vendor. Contact us with vendor onboarding questions at <a href="mailto:compliance@coalfire.com">compliance@coalfire.com</a>.</p><p><a href="/vendor-onboarding">Vendor Onboarding Information</a></p></div></div></div><div class="featuredTextCards__textCard textCard"><div class="textCard__wrapper"><h3 class="textCard__title"> Intellectual Property </h3><div class="textCard__text"><p>For detailed information on Coalfire's copyright guidelines, trademarks, patents, and copyright infringement, please visit our Intellectual Property page.</p><p><a href="/intellectual-property">Coalfire Intellectual Property</a></p></div></div></div><div class="featuredTextCards__textCard textCard"><div class="textCard__wrapper"><h3 class="textCard__title"> Contact Us </h3><div class="textCard__text"><p>If you have any questions, please reach out to our Coalfire legal team.</p><p><a href="mailto:legal@coalfire.com">Contact us at legal@coalfire.com</a></p></div></div></div></div><div class="featuredTextCards__container"></div></div></section> </main> <footer class="siteFooter"> <div class="siteFooter__main"> <div class="siteFooter__container"> <a href="/" class="siteFooter__home"> <svg class="siteFooter__logo"> <use href="#site-logo-light" /> </svg> <span class="sr-only">Homepage</span> </a> <nav class="siteFooter__nav"> <ul class="siteFooter__navList"> <li class="siteFooter__navListItem"> <a href="https://coalfire.com/privacy" target="" class="siteFooter__navLink"> Privacy Policy </a> </li> <li class="siteFooter__navListItem"> <a href="https://coalfire.com/cookies" target="" class="siteFooter__navLink"> Cookie Policy </a> </li> <li class="siteFooter__navListItem"> <a href="https://coalfire.com/agreements/accessibility-statement" target="" class="siteFooter__navLink"> Accessibility </a> </li> <li class="siteFooter__navListItem"> <a href="https://coalfire.com/legal" target="" class="siteFooter__navLink"> Legal </a> </li> <li class="siteFooter__navListItem"> <a href="https://coalfire.com/coalfire-website-terms-of-use" target="" class="siteFooter__navLink"> Terms of Use </a> </li> <li class="siteFooter__navListItem"> <a href="https://coalfire.com/about/contact-us" target="" class="siteFooter__navLink"> Contact </a> </li> </ul> </nav> </div> </div> <div class="siteFooter__secondary"> <div class="siteFooter__container"> <p class="siteFooter__legalText"> Copyright 漏 2025 Coalfire Systems, Inc. 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