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Brand.com - Wikipedia

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class="vector-appearance-landmark" aria-label="Appearance"> <div id="vector-appearance-dropdown" class="vector-dropdown " title="Change the appearance of the page&#039;s font size, width, and color" > <input type="checkbox" id="vector-appearance-dropdown-checkbox" role="button" aria-haspopup="true" data-event-name="ui.dropdown-vector-appearance-dropdown" class="vector-dropdown-checkbox " aria-label="Appearance" > <label id="vector-appearance-dropdown-label" for="vector-appearance-dropdown-checkbox" class="vector-dropdown-label cdx-button cdx-button--fake-button cdx-button--fake-button--enabled cdx-button--weight-quiet cdx-button--icon-only " aria-hidden="true" ><span class="vector-icon mw-ui-icon-appearance mw-ui-icon-wikimedia-appearance"></span> <span class="vector-dropdown-label-text">Appearance</span> </label> <div class="vector-dropdown-content"> <div id="vector-appearance-unpinned-container" class="vector-unpinned-container"> </div> </div> </div> </nav> <div id="p-vector-user-menu-notifications" class="vector-menu mw-portlet emptyPortlet" > <div class="vector-menu-content"> <ul class="vector-menu-content-list"> </ul> </div> </div> <div id="p-vector-user-menu-overflow" class="vector-menu mw-portlet" > <div class="vector-menu-content"> <ul class="vector-menu-content-list"> <li id="pt-sitesupport-2" class="user-links-collapsible-item mw-list-item user-links-collapsible-item"><a data-mw="interface" href="https://donate.wikimedia.org/wiki/Special:FundraiserRedirector?utm_source=donate&amp;utm_medium=sidebar&amp;utm_campaign=C13_en.wikipedia.org&amp;uselang=en" class=""><span>Donate</span></a> </li> <li id="pt-createaccount-2" class="user-links-collapsible-item mw-list-item user-links-collapsible-item"><a data-mw="interface" href="/w/index.php?title=Special:CreateAccount&amp;returnto=Brand.com" title="You are encouraged to create an account and log in; however, it is not mandatory" class=""><span>Create account</span></a> </li> <li id="pt-login-2" class="user-links-collapsible-item mw-list-item user-links-collapsible-item"><a data-mw="interface" href="/w/index.php?title=Special:UserLogin&amp;returnto=Brand.com" title="You&#039;re encouraged to log in; however, it&#039;s not mandatory. [o]" accesskey="o" class=""><span>Log in</span></a> </li> </ul> </div> </div> </div> <div id="vector-user-links-dropdown" class="vector-dropdown vector-user-menu vector-button-flush-right vector-user-menu-logged-out" title="Log in and more options" > <input type="checkbox" id="vector-user-links-dropdown-checkbox" role="button" aria-haspopup="true" data-event-name="ui.dropdown-vector-user-links-dropdown" class="vector-dropdown-checkbox " aria-label="Personal tools" > <label id="vector-user-links-dropdown-label" for="vector-user-links-dropdown-checkbox" class="vector-dropdown-label cdx-button cdx-button--fake-button cdx-button--fake-button--enabled cdx-button--weight-quiet cdx-button--icon-only " aria-hidden="true" ><span class="vector-icon mw-ui-icon-ellipsis mw-ui-icon-wikimedia-ellipsis"></span> <span class="vector-dropdown-label-text">Personal tools</span> </label> <div class="vector-dropdown-content"> <div id="p-personal" class="vector-menu mw-portlet mw-portlet-personal user-links-collapsible-item" title="User menu" > <div class="vector-menu-content"> <ul class="vector-menu-content-list"> <li id="pt-sitesupport" class="user-links-collapsible-item mw-list-item"><a href="https://donate.wikimedia.org/wiki/Special:FundraiserRedirector?utm_source=donate&amp;utm_medium=sidebar&amp;utm_campaign=C13_en.wikipedia.org&amp;uselang=en"><span>Donate</span></a></li><li id="pt-createaccount" class="user-links-collapsible-item mw-list-item"><a href="/w/index.php?title=Special:CreateAccount&amp;returnto=Brand.com" title="You are encouraged to create an account and log in; however, it is not mandatory"><span class="vector-icon mw-ui-icon-userAdd mw-ui-icon-wikimedia-userAdd"></span> <span>Create account</span></a></li><li id="pt-login" class="user-links-collapsible-item mw-list-item"><a href="/w/index.php?title=Special:UserLogin&amp;returnto=Brand.com" title="You&#039;re encouraged to log in; however, it&#039;s not mandatory. [o]" accesskey="o"><span class="vector-icon mw-ui-icon-logIn mw-ui-icon-wikimedia-logIn"></span> <span>Log in</span></a></li> </ul> </div> </div> <div id="p-user-menu-anon-editor" class="vector-menu mw-portlet mw-portlet-user-menu-anon-editor" > <div class="vector-menu-heading"> Pages for logged out editors <a href="/wiki/Help:Introduction" aria-label="Learn more about editing"><span>learn more</span></a> </div> <div class="vector-menu-content"> <ul class="vector-menu-content-list"> <li id="pt-anoncontribs" class="mw-list-item"><a href="/wiki/Special:MyContributions" title="A list of edits made from this IP address [y]" accesskey="y"><span>Contributions</span></a></li><li id="pt-anontalk" class="mw-list-item"><a href="/wiki/Special:MyTalk" title="Discussion about edits from this IP address [n]" accesskey="n"><span>Talk</span></a></li> </ul> </div> </div> </div> </div> </nav> </div> </header> </div> <div class="mw-page-container"> <div class="mw-page-container-inner"> <div class="vector-sitenotice-container"> <div id="siteNotice"><!-- CentralNotice --></div> </div> <div class="vector-column-start"> <div class="vector-main-menu-container"> <div id="mw-navigation"> <nav id="mw-panel" class="vector-main-menu-landmark" aria-label="Site"> <div id="vector-main-menu-pinned-container" class="vector-pinned-container"> </div> </nav> </div> </div> <div class="vector-sticky-pinned-container"> <nav id="mw-panel-toc" aria-label="Contents" data-event-name="ui.sidebar-toc" class="mw-table-of-contents-container vector-toc-landmark"> <div id="vector-toc-pinned-container" class="vector-pinned-container"> <div id="vector-toc" class="vector-toc vector-pinnable-element"> <div class="vector-pinnable-header vector-toc-pinnable-header vector-pinnable-header-pinned" data-feature-name="toc-pinned" data-pinnable-element-id="vector-toc" > <h2 class="vector-pinnable-header-label">Contents</h2> <button class="vector-pinnable-header-toggle-button vector-pinnable-header-pin-button" data-event-name="pinnable-header.vector-toc.pin">move to sidebar</button> <button class="vector-pinnable-header-toggle-button vector-pinnable-header-unpin-button" data-event-name="pinnable-header.vector-toc.unpin">hide</button> </div> <ul class="vector-toc-contents" id="mw-panel-toc-list"> <li id="toc-mw-content-text" class="vector-toc-list-item vector-toc-level-1"> <a href="#" class="vector-toc-link"> <div class="vector-toc-text">(Top)</div> </a> </li> <li id="toc-Reputation_Changer" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#Reputation_Changer"> <div class="vector-toc-text"> <span class="vector-toc-numb">1</span> <span>Reputation Changer</span> </div> </a> <ul id="toc-Reputation_Changer-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Services" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#Services"> <div class="vector-toc-text"> <span class="vector-toc-numb">2</span> <span>Services</span> </div> </a> <ul id="toc-Services-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Bankruptcy" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#Bankruptcy"> <div class="vector-toc-text"> <span class="vector-toc-numb">3</span> <span>Bankruptcy</span> </div> </a> <ul id="toc-Bankruptcy-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-See_also" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#See_also"> <div class="vector-toc-text"> <span class="vector-toc-numb">4</span> <span>See also</span> </div> </a> <ul id="toc-See_also-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-References" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#References"> <div class="vector-toc-text"> <span class="vector-toc-numb">5</span> <span>References</span> </div> </a> <ul id="toc-References-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-External_links" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#External_links"> <div class="vector-toc-text"> <span class="vector-toc-numb">6</span> <span>External links</span> </div> </a> <ul id="toc-External_links-sublist" class="vector-toc-list"> </ul> </li> </ul> </div> </div> </nav> </div> </div> <div class="mw-content-container"> <main id="content" class="mw-body"> <header class="mw-body-header vector-page-titlebar"> <nav aria-label="Contents" class="vector-toc-landmark"> <div id="vector-page-titlebar-toc" class="vector-dropdown vector-page-titlebar-toc vector-button-flush-left" > <input type="checkbox" id="vector-page-titlebar-toc-checkbox" role="button" aria-haspopup="true" data-event-name="ui.dropdown-vector-page-titlebar-toc" class="vector-dropdown-checkbox " aria-label="Toggle the table of 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.infobox .navbar{font-size:100%}@media screen{html.skin-theme-clientpref-night .mw-parser-output .infobox-full-data:not(.notheme)>div:not(.notheme)[style]{background:#1f1f23!important;color:#f8f9fa}}@media screen and (prefers-color-scheme:dark){html.skin-theme-clientpref-os .mw-parser-output .infobox-full-data:not(.notheme) div:not(.notheme){background:#1f1f23!important;color:#f8f9fa}}@media(min-width:640px){body.skin--responsive .mw-parser-output .infobox-table{display:table!important}body.skin--responsive .mw-parser-output .infobox-table>caption{display:table-caption!important}body.skin--responsive .mw-parser-output .infobox-table>tbody{display:table-row-group}body.skin--responsive .mw-parser-output .infobox-table tr{display:table-row!important}body.skin--responsive .mw-parser-output .infobox-table th,body.skin--responsive .mw-parser-output .infobox-table td{padding-left:inherit;padding-right:inherit}}</style><style data-mw-deduplicate="TemplateStyles:r1242257876">.mw-parser-output .ib-company .infobox-label{padding-right:0.5em}.mw-parser-output .ib-company .infobox-data,.mw-parser-output .ib-company .infobox-below{line-height:1.35em}.mw-parser-output .ib-company-logo img{background-color:#f8f9fa}.mw-parser-output .ib-company-locality,.mw-parser-output .ib-company-country{display:inline}</style><table class="infobox ib-company vcard"><caption class="infobox-title fn org">Brand.com</caption><tbody><tr><td colspan="2" class="infobox-image ib-company-logo logo"><span class="mw-default-size" typeof="mw:File/Frameless"><a href="/wiki/File:Brand.com_logo.jpg" class="mw-file-description"><img src="//upload.wikimedia.org/wikipedia/en/f/f6/Brand.com_logo.jpg" decoding="async" width="140" height="140" class="mw-file-element" data-file-width="140" data-file-height="140" /></a></span></td></tr><tr><th scope="row" class="infobox-label">Formerly</th><td class="infobox-data nickname">Reputation Changer</td></tr><tr><th scope="row" class="infobox-label">Company type</th><td class="infobox-data category"><a href="/wiki/Incorporation_(business)" title="Incorporation (business)">Incorporation (business)</a></td></tr><tr><th scope="row" class="infobox-label">Industry</th><td class="infobox-data category">Public Relations</td></tr><tr><th scope="row" class="infobox-label">Founded</th><td class="infobox-data">2009</td></tr><tr><th scope="row" class="infobox-label">Defunct</th><td class="infobox-data">2015</td></tr><tr><th scope="row" class="infobox-label">Headquarters</th><td class="infobox-data label"><a href="/wiki/Philadelphia,_Pennsylvania" class="mw-redirect" title="Philadelphia, Pennsylvania">Philadelphia, Pennsylvania</a>, United States</td></tr><tr><th scope="row" class="infobox-label"><div style="display: inline-block; line-height: 1.2em; padding: .1em 0;">Key people</div></th><td class="infobox-data agent">Michael Zammuto, President,<sup id="cite_ref-1" class="reference"><a href="#cite_note-1"><span class="cite-bracket">&#91;</span>1<span class="cite-bracket">&#93;</span></a></sup> Dave Armon, CEO<sup id="cite_ref-2" class="reference"><a href="#cite_note-2"><span class="cite-bracket">&#91;</span>2<span class="cite-bracket">&#93;</span></a></sup></td></tr><tr><th scope="row" class="infobox-label">Website</th><td class="infobox-data"><a rel="nofollow" class="external free" href="http://www.brand.com/">http://www.brand.com/</a></td></tr></tbody></table> <p><b>Brand.com</b> was an American <a href="/wiki/Online_reputation_management" class="mw-redirect" title="Online reputation management">online reputation</a> and <a href="/wiki/Brand_management" title="Brand management">brand management</a> company<sup id="cite_ref-Brand.com_TechCrunch_3-0" class="reference"><a href="#cite_note-Brand.com_TechCrunch-3"><span class="cite-bracket">&#91;</span>3<span class="cite-bracket">&#93;</span></a></sup><sup id="cite_ref-4" class="reference"><a href="#cite_note-4"><span class="cite-bracket">&#91;</span>4<span class="cite-bracket">&#93;</span></a></sup> based in <a href="/wiki/Philadelphia,_Pennsylvania" class="mw-redirect" title="Philadelphia, Pennsylvania">Philadelphia, Pennsylvania</a>.<sup id="cite_ref-BizMoveToPhilly_5-0" class="reference"><a href="#cite_note-BizMoveToPhilly-5"><span class="cite-bracket">&#91;</span>5<span class="cite-bracket">&#93;</span></a></sup> It was founded as <b>Reputation Changer</b> in 2009. In 2013, it purchased the Brand.com domain name for $500,000, and changed its name. The company provided Internet search management, creating positive web articles about its clients in order to have them overtake negative news, and Wikipedia profile management. The company filed for bankruptcy in 2015 and was shut down.<sup id="cite_ref-bankruptcy_6-0" class="reference"><a href="#cite_note-bankruptcy-6"><span class="cite-bracket">&#91;</span>6<span class="cite-bracket">&#93;</span></a></sup> </p> <meta property="mw:PageProp/toc" /> <div class="mw-heading mw-heading2"><h2 id="Reputation_Changer">Reputation Changer</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Brand.com&amp;action=edit&amp;section=1" title="Edit section: Reputation Changer"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>The company was founded in September 2009 as Reputation Changer,<sup id="cite_ref-7" class="reference"><a href="#cite_note-7"><span class="cite-bracket">&#91;</span>7<span class="cite-bracket">&#93;</span></a></sup> with its headquarters in <a href="/wiki/West_Chester,_Pennsylvania" title="West Chester, Pennsylvania">West Chester, Pennsylvania</a>.<sup id="cite_ref-BizMoveToPhilly_5-1" class="reference"><a href="#cite_note-BizMoveToPhilly-5"><span class="cite-bracket">&#91;</span>5<span class="cite-bracket">&#93;</span></a></sup> The company began as an online <a href="/wiki/Reputation_management" title="Reputation management">reputation management</a> company offering services to small businesses and individuals.<sup id="cite_ref-BizMoveToPhilly_5-2" class="reference"><a href="#cite_note-BizMoveToPhilly-5"><span class="cite-bracket">&#91;</span>5<span class="cite-bracket">&#93;</span></a></sup> </p><p>To help improve online reputations, Reputation Changer created its own positive content about its clients, in an attempt to force other less flattering articles about them down in Google search results and thus cause criticisms to "disappear".<sup id="cite_ref-8" class="reference"><a href="#cite_note-8"><span class="cite-bracket">&#91;</span>8<span class="cite-bracket">&#93;</span></a></sup> Though during this time the company had been accused of "making false claims" about the effectiveness of their services, the company insisted that those claims were the result of rivals and not legitimate complaints.<sup id="cite_ref-9" class="reference"><a href="#cite_note-9"><span class="cite-bracket">&#91;</span>9<span class="cite-bracket">&#93;</span></a></sup> This includes the hiding of negative user-generated reviews for hotels and other commercial enterprises.<sup id="cite_ref-10" class="reference"><a href="#cite_note-10"><span class="cite-bracket">&#91;</span>10<span class="cite-bracket">&#93;</span></a></sup> </p><p>In November 2012, Michael Zammuto joined the company as President.<sup id="cite_ref-11" class="reference"><a href="#cite_note-11"><span class="cite-bracket">&#91;</span>11<span class="cite-bracket">&#93;</span></a></sup> This led to some restructuring within the company, including the June 2013 renaming of the company from Reputation Changer to Brand.com. The re-branding including the acquisition of the Internet domain <i>brand.com</i> for $500,000.<sup id="cite_ref-12" class="reference"><a href="#cite_note-12"><span class="cite-bracket">&#91;</span>12<span class="cite-bracket">&#93;</span></a></sup> The company also moved its headquarters from West Chester to Philadelphia, Pennsylvania.<sup id="cite_ref-BizMoveToPhilly_5-3" class="reference"><a href="#cite_note-BizMoveToPhilly-5"><span class="cite-bracket">&#91;</span>5<span class="cite-bracket">&#93;</span></a></sup> The company had 135 employees, and worked with both small and large clients.<sup id="cite_ref-Hinkelman_13-0" class="reference"><a href="#cite_note-Hinkelman-13"><span class="cite-bracket">&#91;</span>13<span class="cite-bracket">&#93;</span></a></sup> <a href="/wiki/Seattle_City_Light" title="Seattle City Light">Seattle City Light</a> hired Brand.com to remove a 2008 <i>Seattle Weekly</i> story critical of their CEO, Jorge Carrasco. Brand.com created several blog posts "to drown out critical stories" including one at <i>Huffington Post</i> where the writer did not disclose conflict of interest, subsequently leading to the article being removed.<sup id="cite_ref-seattletimes_14-0" class="reference"><a href="#cite_note-seattletimes-14"><span class="cite-bracket">&#91;</span>14<span class="cite-bracket">&#93;</span></a></sup><sup id="cite_ref-huffingtonpost_15-0" class="reference"><a href="#cite_note-huffingtonpost-15"><span class="cite-bracket">&#91;</span>15<span class="cite-bracket">&#93;</span></a></sup> <i>Ars Technica</i> reported that some of the websites that the stories were posted on "appear to have been utterly fake".<sup id="cite_ref-arst_16-0" class="reference"><a href="#cite_note-arst-16"><span class="cite-bracket">&#91;</span>16<span class="cite-bracket">&#93;</span></a></sup> In May 2014, Seattle City Light requested a refund from Brand.com as they claimed the company did not deliver the services that were promised as the critical story still appeared high in Google searches.<sup id="cite_ref-arst_16-1" class="reference"><a href="#cite_note-arst-16"><span class="cite-bracket">&#91;</span>16<span class="cite-bracket">&#93;</span></a></sup> In September 2014 it was revealed that Brand.com had received a penalty from Google for potentially trying to game the system in increasing its own company's Google rankings. Brand.com contacted online websites directly to ask the removal of links to Brand.com.<sup id="cite_ref-17" class="reference"><a href="#cite_note-17"><span class="cite-bracket">&#91;</span>17<span class="cite-bracket">&#93;</span></a></sup> </p> <div class="mw-heading mw-heading2"><h2 id="Services">Services</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Brand.com&amp;action=edit&amp;section=2" title="Edit section: Services"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Brand.com offered brand management and reputation management services.<sup id="cite_ref-18" class="reference"><a href="#cite_note-18"><span class="cite-bracket">&#91;</span>18<span class="cite-bracket">&#93;</span></a></sup> They reviewed the online presence of individuals and companies and provided action plans said to help control how information appears in search engines.<sup id="cite_ref-19" class="reference"><a href="#cite_note-19"><span class="cite-bracket">&#91;</span>19<span class="cite-bracket">&#93;</span></a></sup> Services also included suppression of negative reviews on sites like Yelp or Google Reviews.<sup id="cite_ref-20" class="reference"><a href="#cite_note-20"><span class="cite-bracket">&#91;</span>20<span class="cite-bracket">&#93;</span></a></sup> Part of these services was the planned launch of Brand.com's "Google Eraser", which claimed to expunge negative listings from a Google search. At the time, some stated that the process was unproven, and that Brand.com had not been transparent about its process, claiming that their processes were proprietary.<sup id="cite_ref-21" class="reference"><a href="#cite_note-21"><span class="cite-bracket">&#91;</span>21<span class="cite-bracket">&#93;</span></a></sup> </p><p>In 2013, Brand.com stated further that they would enact a De-Indexing Action Plan to permanently erase false or libelous information from major search engines, as opposed to attempting to move the negative information further down in search results.<sup id="cite_ref-22" class="reference"><a href="#cite_note-22"><span class="cite-bracket">&#91;</span>22<span class="cite-bracket">&#93;</span></a></sup> The process involved verifying that the information was false, and then working with <a href="/wiki/Google" title="Google">Google</a>, <a href="/wiki/Yahoo" title="Yahoo">Yahoo</a>, and <a href="/wiki/Bing_(search_engine)" class="mw-redirect" title="Bing (search engine)">Bing</a> to de-index the information.<sup id="cite_ref-23" class="reference"><a href="#cite_note-23"><span class="cite-bracket">&#91;</span>23<span class="cite-bracket">&#93;</span></a></sup> The company created the Command Center platform, through which clients could monitor the results of its advertising or reputation management efforts.<sup id="cite_ref-Hinkelman_13-1" class="reference"><a href="#cite_note-Hinkelman-13"><span class="cite-bracket">&#91;</span>13<span class="cite-bracket">&#93;</span></a></sup> </p><p>Brand.com <a href="/wiki/Conflict_of_interest_editing_on_Wikipedia" class="mw-redirect" title="Conflict of interest editing on Wikipedia">edited Wikipedia on behalf of clients</a>.<sup id="cite_ref-Mirani_24-0" class="reference"><a href="#cite_note-Mirani-24"><span class="cite-bracket">&#91;</span>24<span class="cite-bracket">&#93;</span></a></sup><sup id="cite_ref-25" class="reference"><a href="#cite_note-25"><span class="cite-bracket">&#91;</span>25<span class="cite-bracket">&#93;</span></a></sup> The company claimed on its website to have "built an entire practice around creating, managing, and monitoring Wikipedia." and offered to create a "positive Wikipedia page".<sup id="cite_ref-26" class="reference"><a href="#cite_note-26"><span class="cite-bracket">&#91;</span>26<span class="cite-bracket">&#93;</span></a></sup><sup id="cite_ref-27" class="reference"><a href="#cite_note-27"><span class="cite-bracket">&#91;</span>27<span class="cite-bracket">&#93;</span></a></sup> Michael Zammuto told <a href="/wiki/Quartz_(publication)" title="Quartz (publication)">Quartz</a> in 2013 that the company "helps ensure that information on Wikipedia is accurate, not false or defamatory."<sup id="cite_ref-Mirani_24-1" class="reference"><a href="#cite_note-Mirani-24"><span class="cite-bracket">&#91;</span>24<span class="cite-bracket">&#93;</span></a></sup> Brand.com also charged clients to have journalists write news stories under their direction, instead of having journalists independently select their own stories from news releases, and claims that these news stories have appeared in news publications including <a href="/wiki/CNN" title="CNN">CNN</a>, <a href="/wiki/MSNBC" title="MSNBC">MSNBC</a>, <a href="/wiki/Fox_News" title="Fox News">Fox News</a>, <i><a href="/wiki/The_Huffington_Post" class="mw-redirect" title="The Huffington Post">The Huffington Post</a></i>, and <i><a href="/wiki/Forbes_Magazine" class="mw-redirect" title="Forbes Magazine">Forbes Magazine</a></i>.<sup id="cite_ref-28" class="reference"><a href="#cite_note-28"><span class="cite-bracket">&#91;</span>28<span class="cite-bracket">&#93;</span></a></sup> </p> <div class="mw-heading mw-heading2"><h2 id="Bankruptcy">Bankruptcy</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Brand.com&amp;action=edit&amp;section=3" title="Edit section: Bankruptcy"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Having released most of its workers in 2014, Brand.com filed for bankruptcy in 2015.<sup id="cite_ref-bankruptcy_6-1" class="reference"><a href="#cite_note-bankruptcy-6"><span class="cite-bracket">&#91;</span>6<span class="cite-bracket">&#93;</span></a></sup> </p> <div class="mw-heading mw-heading2"><h2 id="See_also">See also</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Brand.com&amp;action=edit&amp;section=4" title="Edit section: See also"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <ul><li><a href="/wiki/Brand_management" title="Brand management">Brand management</a></li> <li><a href="/wiki/Reputation_management" title="Reputation management">Reputation management</a></li></ul> <div class="mw-heading mw-heading2"><h2 id="References">References</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Brand.com&amp;action=edit&amp;section=5" title="Edit section: References"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <style data-mw-deduplicate="TemplateStyles:r1239543626">.mw-parser-output .reflist{margin-bottom:0.5em;list-style-type:decimal}@media screen{.mw-parser-output .reflist{font-size:90%}}.mw-parser-output .reflist .references{font-size:100%;margin-bottom:0;list-style-type:inherit}.mw-parser-output .reflist-columns-2{column-width:30em}.mw-parser-output .reflist-columns-3{column-width:25em}.mw-parser-output .reflist-columns{margin-top:0.3em}.mw-parser-output .reflist-columns ol{margin-top:0}.mw-parser-output .reflist-columns li{page-break-inside:avoid;break-inside:avoid-column}.mw-parser-output .reflist-upper-alpha{list-style-type:upper-alpha}.mw-parser-output .reflist-upper-roman{list-style-type:upper-roman}.mw-parser-output .reflist-lower-alpha{list-style-type:lower-alpha}.mw-parser-output .reflist-lower-greek{list-style-type:lower-greek}.mw-parser-output .reflist-lower-roman{list-style-type:lower-roman}</style><div class="reflist reflist-columns references-column-width reflist-columns-2"> <ol class="references"> <li id="cite_note-1"><span class="mw-cite-backlink"><b><a href="#cite_ref-1">^</a></b></span> <span class="reference-text"><style data-mw-deduplicate="TemplateStyles:r1238218222">.mw-parser-output cite.citation{font-style:inherit;word-wrap:break-word}.mw-parser-output .citation q{quotes:"\"""\"""'""'"}.mw-parser-output .citation:target{background-color:rgba(0,127,255,0.133)}.mw-parser-output .id-lock-free.id-lock-free a{background:url("//upload.wikimedia.org/wikipedia/commons/6/65/Lock-green.svg")right 0.1em center/9px no-repeat}.mw-parser-output .id-lock-limited.id-lock-limited a,.mw-parser-output .id-lock-registration.id-lock-registration a{background:url("//upload.wikimedia.org/wikipedia/commons/d/d6/Lock-gray-alt-2.svg")right 0.1em center/9px no-repeat}.mw-parser-output .id-lock-subscription.id-lock-subscription a{background:url("//upload.wikimedia.org/wikipedia/commons/a/aa/Lock-red-alt-2.svg")right 0.1em center/9px no-repeat}.mw-parser-output .cs1-ws-icon a{background:url("//upload.wikimedia.org/wikipedia/commons/4/4c/Wikisource-logo.svg")right 0.1em center/12px no-repeat}body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-free a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-limited a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-registration a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-subscription a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .cs1-ws-icon a{background-size:contain;padding:0 1em 0 0}.mw-parser-output .cs1-code{color:inherit;background:inherit;border:none;padding:inherit}.mw-parser-output .cs1-hidden-error{display:none;color:var(--color-error,#d33)}.mw-parser-output .cs1-visible-error{color:var(--color-error,#d33)}.mw-parser-output .cs1-maint{display:none;color:#085;margin-left:0.3em}.mw-parser-output .cs1-kern-left{padding-left:0.2em}.mw-parser-output .cs1-kern-right{padding-right:0.2em}.mw-parser-output .citation .mw-selflink{font-weight:inherit}@media screen{.mw-parser-output .cs1-format{font-size:95%}html.skin-theme-clientpref-night .mw-parser-output .cs1-maint{color:#18911f}}@media screen and (prefers-color-scheme:dark){html.skin-theme-clientpref-os .mw-parser-output .cs1-maint{color:#18911f}}</style><cite id="CITEREFEnsign2013" class="citation news cs1">Ensign, Rachel Louise (14 May 2013). <a rel="nofollow" class="external text" href="https://blogs.wsj.com/riskandcompliance/2013/05/14/the-morning-risk-report-turning-cyber-lemons-into-lemonade/">"The Morning Risk Report: From Cyber Lemons to Lemonade"</a>. <i>Wall Street Journal</i>. <a rel="nofollow" class="external text" href="https://web.archive.org/web/20131213123559/http://blogs.wsj.com/riskandcompliance/2013/05/14/the-morning-risk-report-turning-cyber-lemons-into-lemonade/">Archived</a> from the original on 13 December 2013<span class="reference-accessdate">. Retrieved <span class="nowrap">18 November</span> 2013</span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&amp;rft.genre=article&amp;rft.jtitle=Wall+Street+Journal&amp;rft.atitle=The+Morning+Risk+Report%3A+From+Cyber+Lemons+to+Lemonade&amp;rft.date=2013-05-14&amp;rft.aulast=Ensign&amp;rft.aufirst=Rachel+Louise&amp;rft_id=https%3A%2F%2Fblogs.wsj.com%2Friskandcompliance%2F2013%2F05%2F14%2Fthe-morning-risk-report-turning-cyber-lemons-into-lemonade%2F&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3ABrand.com" class="Z3988"></span></span> </li> <li id="cite_note-2"><span class="mw-cite-backlink"><b><a href="#cite_ref-2">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://www.linkedin.com/company/brandcom-?trk=prof-exp-company-name">"Brand.com Company Profile"</a>. <i>Linkedin</i>. 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Retrieved <span class="nowrap">25 June</span> 2013</span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&amp;rft.genre=article&amp;rft.jtitle=Tech+Crunch&amp;rft.atitle=Thanks+To+A+Six-Figure+Purchase+By+Reputation+Changer%2C+Brand.com+Is+A+Thing+Now&amp;rft.date=2013-06-21&amp;rft.aulast=Ha&amp;rft.aufirst=Anthony&amp;rft_id=https%3A%2F%2Ftechcrunch.com%2F2013%2F06%2F21%2Fbrands-brands-brands%2F&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3ABrand.com" class="Z3988"></span></span> </li> <li id="cite_note-4"><span class="mw-cite-backlink"><b><a href="#cite_ref-4">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFAdams2013" class="citation news cs1">Adams, Susan (14 March 2013). <a rel="nofollow" class="external text" href="https://www.forbes.com/sites/susanadams/2013/03/14/6-steps-to-managing-your-online-reputation/">"6 Steps To Managing Your Online Reputation"</a>. <i>Forbes</i>. <a rel="nofollow" class="external text" href="https://web.archive.org/web/20131113104430/http://www.forbes.com/sites/susanadams/2013/03/14/6-steps-to-managing-your-online-reputation/">Archived</a> from the original on 13 November 2013<span class="reference-accessdate">. Retrieved <span class="nowrap">18 November</span> 2013</span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&amp;rft.genre=article&amp;rft.jtitle=Forbes&amp;rft.atitle=6+Steps+To+Managing+Your+Online+Reputation&amp;rft.date=2013-03-14&amp;rft.aulast=Adams&amp;rft.aufirst=Susan&amp;rft_id=https%3A%2F%2Fwww.forbes.com%2Fsites%2Fsusanadams%2F2013%2F03%2F14%2F6-steps-to-managing-your-online-reputation%2F&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3ABrand.com" class="Z3988"></span></span> </li> <li id="cite_note-BizMoveToPhilly-5"><span class="mw-cite-backlink">^ <a href="#cite_ref-BizMoveToPhilly_5-0"><sup><i><b>a</b></i></sup></a> <a href="#cite_ref-BizMoveToPhilly_5-1"><sup><i><b>b</b></i></sup></a> <a href="#cite_ref-BizMoveToPhilly_5-2"><sup><i><b>c</b></i></sup></a> <a href="#cite_ref-BizMoveToPhilly_5-3"><sup><i><b>d</b></i></sup></a></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFKey2013" class="citation news cs1">Key, Peter (June 27, 2013). <a rel="nofollow" class="external text" href="http://www.bizjournals.com/philadelphia/news/2013/06/26/reputation-changer-now-brandcom.html?page=all">"Reputation Changer now Brand.com"</a>. <i>Bizjournals.com</i>. <a rel="nofollow" class="external text" href="https://web.archive.org/web/20131218094027/http://www.bizjournals.com/philadelphia/news/2013/06/26/reputation-changer-now-brandcom.html?page=all">Archived</a> from the original on 18 December 2013<span class="reference-accessdate">. Retrieved <span class="nowrap">28 June</span> 2013</span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&amp;rft.genre=article&amp;rft.jtitle=Bizjournals.com&amp;rft.atitle=Reputation+Changer+now+Brand.com&amp;rft.date=2013-06-27&amp;rft.aulast=Key&amp;rft.aufirst=Peter&amp;rft_id=http%3A%2F%2Fwww.bizjournals.com%2Fphiladelphia%2Fnews%2F2013%2F06%2F26%2Freputation-changer-now-brandcom.html%3Fpage%3Dall&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3ABrand.com" class="Z3988"></span></span> </li> <li id="cite_note-bankruptcy-6"><span class="mw-cite-backlink">^ <a href="#cite_ref-bankruptcy_6-0"><sup><i><b>a</b></i></sup></a> <a href="#cite_ref-bankruptcy_6-1"><sup><i><b>b</b></i></sup></a></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFJuliana_Reyes2015" class="citation web cs1">Juliana Reyes (2015-05-22). <a rel="nofollow" class="external text" href="http://technical.ly/philly/2015/05/22/rich-gorman-brand-com-bankruptcy/">"Rich Gorman, Brand.com cofounder: Here's why my company failed - Technical.ly Philly"</a>. 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Retrieved <span class="nowrap">2019-11-06</span></span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&amp;rft.genre=unknown&amp;rft.btitle=Rich+Gorman%2C+Brand.com+cofounder%3A+Here%27s+why+my+company+failed+-+Technical.ly+Philly&amp;rft.pub=Technical.ly&amp;rft.date=2015-05-22&amp;rft.au=Juliana+Reyes&amp;rft_id=http%3A%2F%2Ftechnical.ly%2Fphilly%2F2015%2F05%2F22%2Frich-gorman-brand-com-bankruptcy%2F&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3ABrand.com" class="Z3988"></span></span> </li> <li id="cite_note-7"><span class="mw-cite-backlink"><b><a href="#cite_ref-7">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFHan2012" class="citation news cs1">Han, Nydia (December 10, 2012). <a rel="nofollow" class="external text" href="https://6abc.com/archive/8915734/">"Protecting your online reputation"</a>. <i>ABC Action News 6</i>. <a rel="nofollow" class="external text" href="https://web.archive.org/web/20121212152718/http://abclocal.go.com/wpvi/story?section=news%2Fspecial_reports&amp;id=8915734">Archived</a> from the original on 12 December 2012<span class="reference-accessdate">. Retrieved <span class="nowrap">28 February</span> 2013</span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&amp;rft.genre=article&amp;rft.jtitle=ABC+Action+News+6&amp;rft.atitle=Protecting+your+online+reputation&amp;rft.date=2012-12-10&amp;rft.aulast=Han&amp;rft.aufirst=Nydia&amp;rft_id=https%3A%2F%2F6abc.com%2Farchive%2F8915734%2F&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3ABrand.com" class="Z3988"></span></span> </li> <li id="cite_note-8"><span class="mw-cite-backlink"><b><a href="#cite_ref-8">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFTasmin_Cave" class="citation web cs1">Tasmin Cave. <a rel="nofollow" class="external text" href="https://www.vice.com/en_ca/read/how-corporate-lobbyists-use-the-internet-to-destroy-democracy">"The Corporate PR Industry's Sneaky War on Internet Activism"</a>. <a rel="nofollow" class="external text" href="https://web.archive.org/web/20160310103120/http://www.vice.com/en_ca/read/how-corporate-lobbyists-use-the-internet-to-destroy-democracy">Archived</a> from the original on 2016-03-10<span class="reference-accessdate">. Retrieved <span class="nowrap">2017-08-25</span></span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&amp;rft.genre=unknown&amp;rft.btitle=The+Corporate+PR+Industry%27s+Sneaky+War+on+Internet+Activism&amp;rft.au=Tasmin+Cave&amp;rft_id=https%3A%2F%2Fwww.vice.com%2Fen_ca%2Fread%2Fhow-corporate-lobbyists-use-the-internet-to-destroy-democracy&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3ABrand.com" class="Z3988"></span></span> </li> <li id="cite_note-9"><span class="mw-cite-backlink"><b><a href="#cite_ref-9">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://web.archive.org/web/20120206080319/http://www.businessweek.com/magazine/fixing-the-reputations-of-reputation-managers-02022012.html">"Fixing the Reputations of Reputation Managers"</a>. February 2, 2012. 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Noble or Sneaky?"</a>. June 27, 2013. <a rel="nofollow" class="external text" href="https://web.archive.org/web/20140526034224/http://www.hotelchatter.com/story/2013/6/20/15640/5122/hotels/_Brand.com_Helps_Hotels_Bury_Negative_News._Noble_or_Sneaky%3F">Archived</a> from the original on May 26, 2014<span class="reference-accessdate">. Retrieved <span class="nowrap">May 24,</span> 2014</span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&amp;rft.genre=unknown&amp;rft.btitle=Brand.com+Helps+Hotels+Bury+Negative+News.+Noble+or+Sneaky%3F&amp;rft.date=2013-06-27&amp;rft_id=http%3A%2F%2Fwww.hotelchatter.com%2Fstory%2F2013%2F6%2F20%2F15640%2F5122%2Fhotels%2F_Brand.com_Helps_Hotels_Bury_Negative_News._Noble_or_Sneaky%253F&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3ABrand.com" class="Z3988"></span></span> </li> <li id="cite_note-11"><span class="mw-cite-backlink"><b><a href="#cite_ref-11">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="http://www.bizjournals.com/philadelphia/potmsearch/detail/submission/1247281/Michael_Zammuto">"Michael Zammuto"</a>. <i>Philadelphia Business Journal</i>. <a rel="nofollow" class="external text" href="https://web.archive.org/web/20130101172933/http://www.bizjournals.com/philadelphia/potmsearch/detail/submission/1247281/Michael_Zammuto">Archived</a> from the original on January 1, 2013<span class="reference-accessdate">. Retrieved <span class="nowrap">May 11,</span> 2013</span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&amp;rft.genre=unknown&amp;rft.jtitle=Philadelphia+Business+Journal&amp;rft.atitle=Michael+Zammuto&amp;rft_id=http%3A%2F%2Fwww.bizjournals.com%2Fphiladelphia%2Fpotmsearch%2Fdetail%2Fsubmission%2F1247281%2FMichael_Zammuto&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3ABrand.com" class="Z3988"></span></span> </li> <li id="cite_note-12"><span class="mw-cite-backlink"><b><a href="#cite_ref-12">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFKoetsier2013" class="citation news cs1">Koetsier, John (5 July 2013). <a rel="nofollow" class="external text" href="https://venturebeat.com/2013/07/05/biggest-domain-sale-of-2013-so-far-500k-for-brand-com/">"Biggest domain sales of 2013 so far: $500K for Brand.com"</a>. <i>Venture Beat</i>. <a rel="nofollow" class="external text" href="https://web.archive.org/web/20131215023511/http://venturebeat.com/2013/07/05/biggest-domain-sale-of-2013-so-far-500k-for-brand-com/">Archived</a> from the original on 15 December 2013<span class="reference-accessdate">. Retrieved <span class="nowrap">18 November</span> 2013</span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&amp;rft.genre=article&amp;rft.jtitle=Venture+Beat&amp;rft.atitle=Biggest+domain+sales+of+2013+so+far%3A+%24500K+for+Brand.com&amp;rft.date=2013-07-05&amp;rft.aulast=Koetsier&amp;rft.aufirst=John&amp;rft_id=https%3A%2F%2Fventurebeat.com%2F2013%2F07%2F05%2Fbiggest-domain-sale-of-2013-so-far-500k-for-brand-com%2F&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3ABrand.com" class="Z3988"></span></span> </li> <li id="cite_note-Hinkelman-13"><span class="mw-cite-backlink">^ <a href="#cite_ref-Hinkelman_13-0"><sup><i><b>a</b></i></sup></a> <a href="#cite_ref-Hinkelman_13-1"><sup><i><b>b</b></i></sup></a></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation news cs1"><a rel="nofollow" class="external text" href="https://web.archive.org/web/20160304051345/http://articles.philly.com/2013-12-10/news/44993544_1_small-clients-google-big-business">"Brand.com helps manage its clients' reputations online"</a>. December 10, 2013. Archived from <a rel="nofollow" class="external text" href="http://articles.philly.com/2013-12-10/news/44993544_1_small-clients-google-big-business">the original</a> on 2016-03-04<span class="reference-accessdate">. Retrieved <span class="nowrap">2014-05-24</span></span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&amp;rft.genre=article&amp;rft.atitle=Brand.com+helps+manage+its+clients%27+reputations+online&amp;rft.date=2013-12-10&amp;rft_id=http%3A%2F%2Farticles.philly.com%2F2013-12-10%2Fnews%2F44993544_1_small-clients-google-big-business&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3ABrand.com" class="Z3988"></span></span> </li> <li id="cite_note-seattletimes-14"><span class="mw-cite-backlink"><b><a href="#cite_ref-seattletimes_14-0">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://web.archive.org/web/20141026064338/http://seattletimes.com/html/localnews/2023849447_citylightbrandxml.html">"City Light hires online results firm to polish its CEO's image"</a>. Seattle Times. Archived from <a rel="nofollow" class="external text" href="http://seattletimes.com/html/localnews/2023849447_citylightbrandxml.html">the original</a> on 26 October 2014<span class="reference-accessdate">. Retrieved <span class="nowrap">12 October</span> 2014</span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&amp;rft.genre=unknown&amp;rft.btitle=City+Light+hires+online+results+firm+to+polish+its+CEO%27s+image&amp;rft.pub=Seattle+Times&amp;rft_id=http%3A%2F%2Fseattletimes.com%2Fhtml%2Flocalnews%2F2023849447_citylightbrandxml.html&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3ABrand.com" class="Z3988"></span></span> </li> <li id="cite_note-huffingtonpost-15"><span class="mw-cite-backlink"><b><a href="#cite_ref-huffingtonpost_15-0">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="http://blogs.seattletimes.com/politicsnorthwest/2014/06/16/huffington-post-removes-city-light-blog-item-citing-conflict/">"Huffington Post pulls blog item tied to City Light paid PR effort"</a>. 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Retrieved <span class="nowrap">12 October</span> 2014</span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&amp;rft.genre=unknown&amp;rft.btitle=Huffington+Post+pulls+blog+item+tied+to+City+Light+paid+PR+effort&amp;rft.pub=Huffington+Post&amp;rft_id=http%3A%2F%2Fblogs.seattletimes.com%2Fpoliticsnorthwest%2F2014%2F06%2F16%2Fhuffington-post-removes-city-light-blog-item-citing-conflict%2F&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3ABrand.com" class="Z3988"></span></span> </li> <li id="cite_note-arst-16"><span class="mw-cite-backlink">^ <a href="#cite_ref-arst_16-0"><sup><i><b>a</b></i></sup></a> <a href="#cite_ref-arst_16-1"><sup><i><b>b</b></i></sup></a></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFFarivar2014" class="citation web cs1">Farivar, Cyrus (2014-07-12). <a rel="nofollow" class="external text" href="https://arstechnica.com/tech-policy/2014/07/seattle-utility-wants-17500-refund-after-failure-to-scrub-negative-search-results/">"Seattle utility wants $17,500 refund after failure to scrub negative search results"</a>. 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Retrieved <span class="nowrap">2017-04-23</span></span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&amp;rft.genre=unknown&amp;rft.btitle=Seattle+utility+wants+%2417%2C500+refund+after+failure+to+scrub+negative+search+results&amp;rft.pub=Ars+Technica&amp;rft.date=2014-07-12&amp;rft.aulast=Farivar&amp;rft.aufirst=Cyrus&amp;rft_id=https%3A%2F%2Farstechnica.com%2Ftech-policy%2F2014%2F07%2Fseattle-utility-wants-17500-refund-after-failure-to-scrub-negative-search-results%2F&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3ABrand.com" class="Z3988"></span></span> </li> <li id="cite_note-17"><span class="mw-cite-backlink"><b><a href="#cite_ref-17">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="http://technical.ly/philly/2014/09/25/brand-com-google-penalty/">"Why reputation manager Brand.com had to manage its own"</a>. <a rel="nofollow" class="external text" href="https://web.archive.org/web/20141026010545/http://technical.ly/philly/2014/09/25/brand-com-google-penalty/">Archived</a> from the original on 2014-10-26<span class="reference-accessdate">. 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Retrieved <span class="nowrap">18 November</span> 2013</span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&amp;rft.genre=article&amp;rft.jtitle=Forbes&amp;rft.atitle=Sharapova+To+Sugarpova%3A+Why+The+Name+Change+Would+Have+Been+A+Silly+Business+Strategy&amp;rft.date=2013-08-20&amp;rft.aulast=Heitner&amp;rft.aufirst=Darren&amp;rft_id=https%3A%2F%2Fwww.forbes.com%2Fsites%2Fdarrenheitner%2F2013%2F08%2F20%2Fsharapova-to-sugarpova-why-the-name-change-would-have-been-a-silly-business-strategy%2F&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3ABrand.com" class="Z3988"></span></span> </li> <li id="cite_note-19"><span class="mw-cite-backlink"><b><a href="#cite_ref-19">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFDavis2013" class="citation news cs1">Davis, Daniaja (10 September 2013). <a rel="nofollow" class="external text" href="https://www.huffingtonpost.com/daniaja-davis/miley-cyrus-downfall_b_3899708.html">"Miley's Downfall"</a>. <i>Huffington Post</i>. <a rel="nofollow" class="external text" href="https://web.archive.org/web/20131214234206/http://www.huffingtonpost.com/daniaja-davis/miley-cyrus-downfall_b_3899708.html">Archived</a> from the original on 14 December 2013<span class="reference-accessdate">. Retrieved <span class="nowrap">18 November</span> 2013</span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&amp;rft.genre=article&amp;rft.jtitle=Huffington+Post&amp;rft.atitle=Miley%27s+Downfall&amp;rft.date=2013-09-10&amp;rft.aulast=Davis&amp;rft.aufirst=Daniaja&amp;rft_id=https%3A%2F%2Fwww.huffingtonpost.com%2Fdaniaja-davis%2Fmiley-cyrus-downfall_b_3899708.html&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3ABrand.com" class="Z3988"></span></span> </li> <li id="cite_note-20"><span class="mw-cite-backlink"><b><a href="#cite_ref-20">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFDaisyme2013" class="citation news cs1">Daisyme, Peter (11 September 2013). <a rel="nofollow" class="external text" href="http://www.searchenginejournal.com/brand-com-reviews-suppression-helps-boost-online-reputation/69331/">"How Brand.com Reviews Suppression Helps Boost Online Reputation"</a>. <i>Search Engine Journal</i>. <a rel="nofollow" class="external text" href="https://web.archive.org/web/20131116191430/http://www.searchenginejournal.com/brand-com-reviews-suppression-helps-boost-online-reputation/69331/">Archived</a> from the original on 16 November 2013<span class="reference-accessdate">. Retrieved <span class="nowrap">18 November</span> 2013</span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&amp;rft.genre=article&amp;rft.jtitle=Search+Engine+Journal&amp;rft.atitle=How+Brand.com+Reviews+Suppression+Helps+Boost+Online+Reputation&amp;rft.date=2013-09-11&amp;rft.aulast=Daisyme&amp;rft.aufirst=Peter&amp;rft_id=http%3A%2F%2Fwww.searchenginejournal.com%2Fbrand-com-reviews-suppression-helps-boost-online-reputation%2F69331%2F&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3ABrand.com" class="Z3988"></span></span> </li> <li id="cite_note-21"><span class="mw-cite-backlink"><b><a href="#cite_ref-21">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://venturebeat.com/2013/11/14/brandyourself-com-calls-bs-on-brand-coms-google-eraser-service/">"BrandYourself.com calls BS on Brand.com's Google eraser service"</a>. November 14, 2013. <a rel="nofollow" class="external text" href="https://web.archive.org/web/20161022225316/http://venturebeat.com/2013/11/14/brandyourself-com-calls-bs-on-brand-coms-google-eraser-service/">Archived</a> from the original on October 22, 2016<span class="reference-accessdate">. Retrieved <span class="nowrap">August 30,</span> 2017</span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&amp;rft.genre=unknown&amp;rft.btitle=BrandYourself.com+calls+BS+on+Brand.com%27s+Google+eraser+service&amp;rft.date=2013-11-14&amp;rft_id=https%3A%2F%2Fventurebeat.com%2F2013%2F11%2F14%2Fbrandyourself-com-calls-bs-on-brand-coms-google-eraser-service%2F&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3ABrand.com" class="Z3988"></span></span> </li> <li id="cite_note-22"><span class="mw-cite-backlink"><b><a href="#cite_ref-22">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFKoetsier2013" class="citation news cs1">Koetsier, John (13 November 2013). <a rel="nofollow" class="external text" href="https://venturebeat.com/2013/11/13/brand-com-launches-first-systematic-program-to-remove-lies-and-libel-from-google/">"Brand.com launches 'first systematic program' to remove lies and libel from Google"</a>. <i>Venture Beat</i>. <a rel="nofollow" class="external text" href="https://web.archive.org/web/20131117230625/http://venturebeat.com/2013/11/13/brand-com-launches-first-systematic-program-to-remove-lies-and-libel-from-google/">Archived</a> from the original on 17 November 2013<span class="reference-accessdate">. Retrieved <span class="nowrap">18 November</span> 2013</span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&amp;rft.genre=article&amp;rft.jtitle=Venture+Beat&amp;rft.atitle=Brand.com+launches+%27first+systematic+program%27+to+remove+lies+and+libel+from+Google&amp;rft.date=2013-11-13&amp;rft.aulast=Koetsier&amp;rft.aufirst=John&amp;rft_id=https%3A%2F%2Fventurebeat.com%2F2013%2F11%2F13%2Fbrand-com-launches-first-systematic-program-to-remove-lies-and-libel-from-google%2F&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3ABrand.com" class="Z3988"></span></span> </li> <li id="cite_note-23"><span class="mw-cite-backlink"><b><a href="#cite_ref-23">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFHong2013" class="citation news cs1">Hong, Kaylene (13 November 2013). <a rel="nofollow" class="external text" href="https://thenextweb.com/us/2013/11/13/brand-com-launches-program-deleting-false-web-pages-google-yahoo-bing/">"Brand.com launches a program for deleting false Web pages on Google, Yahoo and Bing"</a>. <i>The Next Web</i>. <a rel="nofollow" class="external text" href="https://web.archive.org/web/20131116225016/http://thenextweb.com/us/2013/11/13/brand-com-launches-program-deleting-false-web-pages-google-yahoo-bing/">Archived</a> from the original on 16 November 2013<span class="reference-accessdate">. Retrieved <span class="nowrap">18 November</span> 2013</span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&amp;rft.genre=article&amp;rft.jtitle=The+Next+Web&amp;rft.atitle=Brand.com+launches+a+program+for+deleting+false+Web+pages+on+Google%2C+Yahoo+and+Bing&amp;rft.date=2013-11-13&amp;rft.aulast=Hong&amp;rft.aufirst=Kaylene&amp;rft_id=https%3A%2F%2Fthenextweb.com%2Fus%2F2013%2F11%2F13%2Fbrand-com-launches-program-deleting-false-web-pages-google-yahoo-bing%2F&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3ABrand.com" class="Z3988"></span></span> </li> <li id="cite_note-Mirani-24"><span class="mw-cite-backlink">^ <a href="#cite_ref-Mirani_24-0"><sup><i><b>a</b></i></sup></a> <a href="#cite_ref-Mirani_24-1"><sup><i><b>b</b></i></sup></a></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFLeo_Mirani2013" class="citation web cs1">Leo Mirani (13 November 2013). <a rel="nofollow" class="external text" href="http://qz.com/146874/this-company-promises-it-can-delete-slanderous-results-from-google-for-7500-and-up/">"This company promises it can delete slanderous results from Google—for $7,500 (and up)"</a>. <a href="/wiki/Quartz_(publication)" title="Quartz (publication)">Quartz</a>. <a rel="nofollow" class="external text" href="https://web.archive.org/web/20140731160853/http://qz.com/146874/this-company-promises-it-can-delete-slanderous-results-from-google-for-7500-and-up/">Archived</a> from the original on 31 July 2014<span class="reference-accessdate">. Retrieved <span class="nowrap">30 July</span> 2014</span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&amp;rft.genre=unknown&amp;rft.btitle=This+company+promises+it+can+delete+slanderous+results+from+Google%E2%80%94for+%247%2C500+%28and+up%29&amp;rft.pub=Quartz&amp;rft.date=2013-11-13&amp;rft.au=Leo+Mirani&amp;rft_id=http%3A%2F%2Fqz.com%2F146874%2Fthis-company-promises-it-can-delete-slanderous-results-from-google-for-7500-and-up%2F&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3ABrand.com" class="Z3988"></span></span> </li> <li id="cite_note-25"><span class="mw-cite-backlink"><b><a href="#cite_ref-25">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFHarvey_Chipkin2013" class="citation news cs1">Harvey Chipkin (20 May 2013). <a rel="nofollow" class="external text" href="http://www.mediapost.com/publications/article/200618/the-other-guys-social-media.html">"The Other Guy's Social Media"</a>. <a rel="nofollow" class="external text" href="https://web.archive.org/web/20140808051235/http://www.mediapost.com/publications/article/200618/the-other-guys-social-media.html">Archived</a> from the original on 8 August 2014<span class="reference-accessdate">. Retrieved <span class="nowrap">30 July</span> 2014</span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&amp;rft.genre=article&amp;rft.atitle=The+Other+Guy%27s+Social+Media&amp;rft.date=2013-05-20&amp;rft.au=Harvey+Chipkin&amp;rft_id=http%3A%2F%2Fwww.mediapost.com%2Fpublications%2Farticle%2F200618%2Fthe-other-guys-social-media.html&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3ABrand.com" class="Z3988"></span></span> </li> <li id="cite_note-26"><span class="mw-cite-backlink"><b><a href="#cite_ref-26">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://web.archive.org/web/20140213160023/http://www.brand.com/biz-wikipedia.html">"The Wikipedia Action Plan manages, monitors, and helps control Wikipedia pages for your brand"</a>. Brand.com. Archived from <a rel="nofollow" class="external text" href="http://www.brand.com/biz-wikipedia.html">the original</a> on 2014-02-13.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&amp;rft.genre=unknown&amp;rft.btitle=The+Wikipedia+Action+Plan+manages%2C+monitors%2C+and+helps+control+Wikipedia+pages+for+your+brand.&amp;rft.pub=Brand.com&amp;rft_id=http%3A%2F%2Fwww.brand.com%2Fbiz-wikipedia.html&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3ABrand.com" class="Z3988"></span></span> </li> <li id="cite_note-27"><span class="mw-cite-backlink"><b><a href="#cite_ref-27">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFBrand.com2013" class="citation pressrelease cs1">Brand.com (11 March 2013). <a rel="nofollow" class="external text" href="https://archive.today/20130630043004/http://www.prweb.com/releases/2013/3/prweb10489022.htm">"Reputation Changer Offers New Tools for Building Accurate, Authoritative Wikipedia Pages"</a> (Press release). PRWeb. Archived from <a rel="nofollow" class="external text" href="http://www.prweb.com/releases/2013/3/prweb10489022.htm">the original</a> on June 30, 2013.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&amp;rft.genre=unknown&amp;rft.btitle=Reputation+Changer+Offers+New+Tools+for+Building+Accurate%2C+Authoritative+Wikipedia+Pages&amp;rft.pub=PRWeb&amp;rft.date=2013-03-11&amp;rft.au=Brand.com&amp;rft_id=http%3A%2F%2Fwww.prweb.com%2Freleases%2F2013%2F3%2Fprweb10489022.htm&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3ABrand.com" class="Z3988"></span></span> </li> <li id="cite_note-28"><span class="mw-cite-backlink"><b><a href="#cite_ref-28">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="http://www.webpronews.com/newscred-percolate-brand-com-scheme-to-alter-digital-content-creation-2014-05">"Newscred, Percolate, Brand.com Scheme To Alter Digital Content Creation"</a>. May 20, 2014. <a rel="nofollow" class="external text" href="https://web.archive.org/web/20140524022936/http://www.webpronews.com/newscred-percolate-brand-com-scheme-to-alter-digital-content-creation-2014-05">Archived</a> from the original on May 24, 2014<span class="reference-accessdate">. Retrieved <span class="nowrap">May 23,</span> 2014</span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&amp;rft.genre=unknown&amp;rft.btitle=Newscred%2C+Percolate%2C+Brand.com+Scheme+To+Alter+Digital+Content+Creation&amp;rft.date=2014-05-20&amp;rft_id=http%3A%2F%2Fwww.webpronews.com%2Fnewscred-percolate-brand-com-scheme-to-alter-digital-content-creation-2014-05&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3ABrand.com" class="Z3988"></span></span> </li> </ol></div> <div class="mw-heading mw-heading2"><h2 id="External_links">External links</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Brand.com&amp;action=edit&amp;section=6" title="Edit section: External links"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <ul><li><a rel="nofollow" class="external text" href="http://www.brand.com/">Brand.com</a></li></ul> <!-- NewPP limit report Parsed by mw‐web.eqiad.main‐5dc468848‐zrwhc Cached time: 20241122162006 Cache expiry: 2592000 Reduced expiry: false Complications: [vary‐revision‐sha1, show‐toc] CPU time usage: 0.450 seconds Real time usage: 0.675 seconds Preprocessor visited node count: 2396/1000000 Post‐expand include size: 60119/2097152 bytes Template argument size: 1335/2097152 bytes Highest expansion depth: 9/100 Expensive parser function count: 1/500 Unstrip recursion depth: 1/20 Unstrip post‐expand size: 105062/5000000 bytes Lua time usage: 0.277/10.000 seconds Lua memory usage: 6155870/52428800 bytes Number of Wikibase entities loaded: 1/400 --> <!-- Transclusion expansion time report (%,ms,calls,template) 100.00% 558.890 1 -total 48.04% 268.507 1 Template:Reflist 29.57% 165.254 13 Template:Cite_news 29.10% 162.632 1 Template:Infobox_company 26.97% 150.731 1 Template:Infobox 19.61% 109.598 1 Template:Short_description 11.41% 63.759 2 Template:Pagetype 10.82% 60.483 14 Template:Cite_web 4.13% 23.061 6 Template:Main_other 3.53% 19.745 1 Template:SDcat --> <!-- Saved in parser cache with key enwiki:pcache:idhash:38636833-0!canonical and timestamp 20241122162006 and revision id 1254585912. 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