Feedzy Troubleshooting Guide

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box-shadow: none; } .contentWrapper { padding: 20px; } section.threeCol { column-count: 1; } #docsSearch { height: auto; } #docsSearch h1 { padding-top: 0; } .threeCol .collection { padding: 0; } .twoCol .collection:first-child, .threeCol .collection:first-child { padding-top: 35px; } #searchBar button { padding: 18px 40px 20px; } #searchBar { width: 90%; } } @media (max-width: 767px) { #fullArticle, #fullArticle p, #fullArticle ul, #fullArticle ol, #fullArticle li, #fullArticle div, #fullArticle blockquote, #fullArticle dd, #fullArticle table { font-size: 16px; } #fullArticle h1.title { font-size: 30px; } #fullArticle .printArticle { top: 10px; } #docsSearch h1, .contentWrapper h1 { font-size: 30px; line-height: 40px; } } @media (max-width: 600px) { .contentWrapper h1 { word-wrap: break-word; } .one-half { width: 100%; } .one-half img { margin-left: auto !important; margin-right: auto !important; } } @media (max-width: 370px) { #scrollTop { right: 80px; } } @media (max-height:740px) { #scrollTop { right: 80px; bottom: 20px; } } /* RESPONSIVE */ @media (max-width: 768px) { .navbar .btn-navbar { margin-top: 25px; right: -10px; } .related { padding: 30px 25px 25px; } .related ul { margin-left: 0; } .related h3 { padding-left: 0; } .related ul > li a { margin-left: 0; } .twoCol .collection:first-child .collection-head, .threeCol .collection:first-child .collection-head { padding-top: 0px; } } @media (max-width: 920px) { .navbar .nav li a { padding: 14px 5px; } .navbar .nav li a, .navbar .icon-private-w { font-size: 12px; } } .icon-search:before { color: #fff; } /*end*/ /* end */ </style> <style> .floatingTable { position: fixed!important; left: 9%!important; top: 20px!important; width: 23%!important; background-color: #fff!important; box-shadow: 0 2px 80px 0 rgb(0 0 0 / 10%)!important; max-width: 240px; } .floatingTable td { border: none!important; } .floatingTable td { display: block; } #multi-pages-generator{ display:none; } </style> <script> document.addEventListener('DOMContentLoaded', function () { // Scroll to Top Button const fullArticle = document.getElementById('fullArticle'); if(fullArticle) { fullArticle.insertAdjacentHTML('beforeend', '<a id="scrollTop"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 20 20"><rect x="0" fill="none" width="20" height="20"></rect><g><path d="M15 14l-5-5-5 5-2-1 7-7 7 7z"></path></g></svg></a>'); const scrollTopBtn = document.getElementById('scrollTop'); window.addEventListener('scroll', () => { if (window.scrollY > 300) { scrollTopBtn.classList.add('show'); } else { scrollTopBtn.classList.remove('show'); } }); scrollTopBtn.addEventListener('click', (e) => { e.preventDefault(); window.scrollTo({top: 0, behavior: 'smooth'}); }); } // Append to Sidebar const sidebar = document.getElementById('sidebar'); sidebar && sidebar.insertAdjacentHTML('beforeend', '<div class="ti-docs-sidebar"><h3>Popular Blog Articles</h3></div>'); const tiDocsSidebar = document.querySelector('.ti-docs-sidebar'); // Fetch Articles [ 'https://themeisle.com/blog/wp-json/wp/v2/posts?tags=4064&per_page=3&orderby=modified', 'https://www.codeinwp.com/wp-json/wp/v2/posts?tags=1653&per_page=3' ].forEach(url => { fetch(url) .then(response => response.json()) .then(data => { data.forEach(item => { const article = `<a href="${item.link}" target="_blank">${item.title.rendered}</a>`; tiDocsSidebar && tiDocsSidebar.insertAdjacentHTML('beforeend', article); }); }) .catch(error => console.error('Error:', error)); }); // Fetch and Display Latest Blog Articles Below Each Doc Article fetch('https://themeisle.com/blog/wp-json/wp/v2/posts?per_page=3&_embed') .then(response => response.json()) .then(data => { let renderBelowArticle = '<div class="ti-docs-belowarticle"><h3>Latest Blog Articles</h3>'; data.forEach(item => { const title = item.title.rendered; const link = item.link; const mediaURL = item._embedded['wp:featuredmedia'][0].media_details.sizes.authorloop.source_url; renderBelowArticle += mediaURL ? `<a href="${link}" target="_blank"><img src="${mediaURL}" alt="${title}"><span>${title}</span></a>` : `<a href="${link}" target="_blank"><span>${title}</span></a>`; }); renderBelowArticle += '</div>'; const relatedSection = document.querySelector('section.related'); relatedSection && relatedSection.insertAdjacentHTML('beforeend', renderBelowArticle); }) .catch(error => console.error('Error:', error)); // Fetch and Display Posts on the Homepage fetch('https://themeisle.com/blog/wp-json/wp/v2/posts?per_page=5') .then(response => response.json()) .then(data => { let renderBlogArticles = ` <section id="ti_blog_articles" class="collection"> <div class="collection-head"> <h2><a href="https://themeisle.com/blog/" target="_blank">Latest Blog Posts</a></h2> <p>Stay updated with blog posts</p> </div> <div class="collection-body"> <ul class="popArticles">`; data.forEach(item => { const title = item.title.rendered; const link = item.link; renderBlogArticles += `<li><a href="${link}">${title}</a></li>`; }); renderBlogArticles += ` </ul> <a class="browse" href="https://themeisle.com/blog/" target="_blank">Go to Blog</a> </div> </section>`; const threeColSection = document.querySelector('section.threeCol'); threeColSection && threeColSection.insertAdjacentHTML('beforeend', renderBlogArticles); }) .catch(error => console.error('Error:', error)); }); </script> <style> #docsSearch { padding: 50px 0 210px; } #docsSearch h1 { display:none; } .popArticles, .collection-body { display: none; } .browse { display: none !important; } .twoCol .collection, .threeCol .collection { min-height: unset; } .threeCol .collection .collection-head { position: absolute; margin-top: 65px; padding: 0; width: 100%; } .threeCol .collection .collection-head:after { border-bottom:none; margin-bottom:20px; } .threeCol p, .threeCol h2, threeCol h2 a { text-align: center; } .twoCol h2, .threeCol h2, .twoCol h2 a, .threeCol h2 a { font-weight: 500; text-align: center; } .threeCol.row-fluid .collection, section.collection { background-repeat: no-repeat; background-position: center top 40px; background-size: 80px; padding-top: 60px; min-height: 160px; border-radius: 10px; } .nav #visualizer-charts-and-graphs, .nav #otter---page-builder-blocks-extensions, .nav #neve, .nav #feedzy-rss-feeds, .nav #orbit-fox, .nav #internal-workarounds, .nav #hestia, .nav #multiple-pages-generator, .nav #bundled-products, .nav #sparks, .nav #themes-plugins, .nav #old-wordpress, .nav #multi-pages-generator, .nav #wordpress, .nav #product-option-manager, .nav #raft, .nav #wp-full-pay, .nav #fse-themes, #redirection-for-contact-form-7 { display: none; } section#collection-2079 { background-image: url(https://themeisle.com/wp-content/uploads/2024/11/wp_full_pay.svg); background-size: 200px; } section#collection-1751 { background-image: url(https://themeisle.com/wp-content/uploads/2022/12/Raft-logo.svg); } section#collection-1557 { background-image: url(https://s30246.pcdn.co/wp-content/uploads/2019/05/themeisle-header-neve-logo.png); } section#collection-1566 { background-image: url(https://ps.w.org/themeisle-companion/assets/icon-128x128.png); } section#collection-1560 { background-image: url(https://s30246.pcdn.co/wp-content/uploads/2019/03/visualizer-logo.svg); } section#collection-1569 { background-image: url(https://s30246.pcdn.co/wp-content/uploads/2019/03/feedzy-logo.svg); } section#collection-1563 { background-image: url(https://ps.w.org/otter-blocks/assets/icon-256x256.png); } section#collection-1546 { background-image: url(https://s30246.pcdn.co/wp-content/uploads/2019/05/themeisle-header-hestia-logo.png); } section#collection-1572 { background-image: url(https://ps.w.org/multiple-pages-generator-by-porthas/assets/icon-256x256.png); } section#collection-1578 { background-image: url(https://pbs.twimg.com/profile_images/1128920402128977920/5Fpfewf7_400x400.png); } section#collection-1775 { background-image: url(https://themeisle.com/wp-content/uploads/2023/01/FSE-themes.png); background-size: 160px; } section#collection-1575 { background-image: url(https://themeisle.com/wp-content/uploads/2022/07/WordPress-logo-1.png); } section#collection-959 { background-image: url(https://themeisle.com/wp-content/uploads/2023/03/bill.png); } section#ti_blog_articles { background-image: url(https://themeisle.com/wp-content/uploads/2022/07/blog_posts.png); } section#collection-2014 { background-image: url(https://s3.amazonaws.com/helpscout.net/docs/assets/55192029e4b0221aadf23f55/images/6660d2125940934e140f4614/file-2YVRxoqeqp.png) } section#collection-92 { background-image: url(https://themeisle.com/wp-content/uploads/2022/07/faq.png); } section#collection-1626 { background-image: url(https://themeisle.com/wp-content/uploads/2022/07/sparks-logo-transparent.svg); background-size: 100px; } section#collection-1695 { background-image: url(https://themeisle.com/wp-content/uploads/2022/08/ppom-logo.jpeg); } #sidebar .nav-list li { list-style: square; margin-left: 15px; color: #395BD2; } #sidebar .nav-list a { font-size: 17px; font-weight: 700; } @media only screen and (min-width: 1025px) { section.threeCol { display: grid; grid-template-columns: 1fr 1fr 1fr; grid-column-gap: 15px; } .threeCol.row-fluid:before, threeCol.row-fluid:after { display: none; content: ""; line-height: 0; } #contentArea.container-fluid:before, #contentArea.container-fluid:after { display: none; content: ""; line-height: 0; } } </style> <script> function setFloatingTable(tableHeight) { let screenWidth = window.innerWidth; let sidebar = document.getElementById('sidebar'); let sidebarHeight = sidebar ? sidebar.offsetHeight : 0; let fullArticle = document.getElementById('fullArticle'); if (fullArticle) { let menuTable = document.querySelector('.table-bordered.menu-table'); function onScroll() { let value = document.documentElement.scrollTop || document.body.scrollTop; if (value >= sidebarHeight) { menuTable.classList.add('floatingTable'); fullArticle.style.paddingTop = tableHeight + 'px'; } else { menuTable.classList.remove('floatingTable'); fullArticle.style.paddingTop = '0'; } } if (menuTable) { if (screenWidth > 1200) { window.addEventListener('scroll', onScroll); } else { menuTable.classList.remove('floatingTable'); } } } } document.addEventListener('DOMContentLoaded', function() { setTimeout(function() { let menuTable = document.querySelector('.table-bordered.menu-table'); let tableHeight = menuTable ? menuTable.offsetHeight : 0; setFloatingTable(tableHeight); }, 200); }); window.addEventListener('resize', function() { let menuTable = document.querySelector('.table-bordered.menu-table'); let tableHeight = menuTable ? menuTable.offsetHeight : 0; setFloatingTable(tableHeight); }); </script> </head> <body> <header id="mainNav" class="navbar"> <div class="navbar-inner"> <div class="container-fluid"> <a class="brand" href="https://themeisle.com/"> <img src="//d33v4339jhl8k0.cloudfront.net/docs/assets/55192029e4b0221aadf23f55/images/5cdd067c2c7d3a6d82bd86c4/logo.png" alt="ThemeIsle Docs" width="229" height="75"> </a> <button type="button" class="btn btn-navbar" data-toggle="collapse" data-target=".nav-collapse"> <span class="sr-only">Toggle Navigation</span> <span class="icon-bar"></span> <span class="icon-bar"></span> <span class="icon-bar"></span> </button> <div class="nav-collapse collapse"> <nav role="navigation"> <ul class="nav"> <li id="home"><a href="/">Home <b class="caret"></b></a></li> <li id="wordpress"><a href="/collection/1575-wordpress">WordPress <b class="caret"></b></a></li> <li id="wp-full-pay"><a href="/collection/2079-wp-full-pay">WP Full Pay <b class="caret"></b></a></li> <li id="fse-themes"><a href="/collection/1775-fse-themes">FSE Themes <b class="caret"></b></a></li> <li id="neve"><a href="/collection/1557-neve">Neve <b class="caret"></b></a></li> <li id="hestia"><a href="/collection/1546-hestia">Hestia <b class="caret"></b></a></li> <li class="active" id="feedzy-rss-feeds"><a href="/collection/1569-feedzy-rss-feeds">Feedzy RSS Feeds <b class="caret"></b></a></li> <li id="visualizer-charts-and-graphs"><a href="/collection/1560-visualizer-charts-and-graphs">Visualizer: Charts and Graphs <b class="caret"></b></a></li> <li id="multiple-pages-generator"><a href="/collection/1572-multiple-pages-generator">Multiple Pages Generator <b class="caret"></b></a></li> <li id="otter---page-builder-blocks-extensions"><a href="/collection/1563-otter---page-builder-blocks-extensions">Otter - Page Builder Blocks & Extensions <b class="caret"></b></a></li> <li id="product-option-manager"><a href="/collection/1695-product-option-manager">Product Option Manager <b class="caret"></b></a></li> <li id="sparks"><a href="/collection/1626-sparks">Sparks <b class="caret"></b></a></li> <li id="orbit-fox"><a href="/collection/1566-orbit-fox">Orbit Fox <b class="caret"></b></a></li> <li id="redirection-for-contact-form-7"><a href="/collection/2014-redirection-for-contact-form-7">Redirection for Contact Form 7 <b class="caret"></b></a></li> <li id="faqs"><a href="/collection/92-faqs">FAQs <b class="caret"></b></a></li> <li id="billing"><a href="/collection/959-billing">Billing <b class="caret"></b></a></li> <li id="bundled-products"><a href="/collection/1578-bundled-products">Bundled Products <b class="caret"></b></a></li> <li id="themes-plugins"><a href="/collection/96-themes-plugins">Themes & Plugins <b class="caret"></b></a></li> <li id="contact"><a href="#" class="contactUs" onclick="window.Beacon('open')">Contact</a></li> <li id="contactMobile"><a href="#" class="contactUs" onclick="window.Beacon('open')">Contact</a></li> </ul> </nav> </div> </div> </div> </header> <section id="contentArea" class="container-fluid"> <div class="row-fluid"> <section id="main-content" class="span9"> <div class="contentWrapper"> <article id="fullArticle"> <h1 class="title">Feedzy Troubleshooting Guide</h1> <a href="javascript:window.print()" class="printArticle" title="Print this article" aria-label="Print this Article"><i class="icon-print"></i></a> <p> This guide covers the basic checks that we perform when the Feedzy plugin doesn't work as expected.</p> <p> In case you want more information about the Feedzy RSS Feeds plugin, please refer to <a href="//docs.themeisle.com/article/1119-feedzy-rss-feeds-documentation" target="_blank">the main documentation</a>.</p> <h2>General requirements</h2> <ol> <li>The feed has to be in an XML format, <a href="https://themeisle.com/blog/feed/" target="_blank">like this one</a></li> <li>The feed has to be valid <a href="https://validator.w3.org/feed/?" target="_blank">on this website</a></li> <li>Feedzy uses the Simple Pie library. The feed(s) you want to use can be checked <a href="https://simplepie.org/demo/" target="_blank">on this website</a>. If no content is rendered there, Feedzy is not able to render any content from that feed.</li> </ol> <h2 id="display"> Displaying feeds </h2> <p> First, please make sure that the general requirements are met.</p> <ul> <li>In case images are not displayed, you can check if the feed provides them, by searching for: image, PNG, JPG, GIF and other popular image extensions.</li> <li>If you are using an editor like Gutenberg or Elementor, and some of the parameters you configured doesn't work as expected, we recommend trying the shortcode approach. Try to use the same options configured in the editor, in a shortcode. <a href="//docs.themeisle.com/article/1130-how-to-use-feedzy-with-a-shortcode" target="_blank">How to use Feedzy with a shortcode</a></li> </ul> <h2 id="import">Importing feeds</h2> <ul> <li>First please make sure that the general requirements are met.</li> <li>Make sure that cron enabled on your website<br> <ol> <li>Install & activate <a href="https://wordpress.org/plugins/wp-cron-status-checker/" target="_blank">WP-Cron Status Checker plugin</a></li> <li>Check the plugin widget in the Dashboard<br> <a href="https://s3.amazonaws.com/helpscout.net/docs/assets/55192029e4b0221aadf23f55/images/5db0425904286364bc90c631/file-o6EzuYZ53n.png" class="lightbox"><img src="//d33v4339jhl8k0.cloudfront.net/docs/assets/55192029e4b0221aadf23f55/images/5db0425904286364bc90c631/file-o6EzuYZ53n.png" width="350px"></a></li> <li>If cron is disabled on your site, we recommend contacting your hosting provider</li> </ol></li> </ul> <h4 id="set-magic-tags">Nothing was imported</h4> <p> Make sure that you have completed the import wizard, especially the third step. We recommend completing all the fields before saving the import and click run now.</p> <p><img src="//d33v4339jhl8k0.cloudfront.net/docs/assets/55192029e4b0221aadf23f55/images/65a6820b69979704a279a200/file-ssccGMvWuB.png"></p> <h4 id="images">Images weren't imported</h4> <p> The images might not be available in the feed. You can search for popular image extensions. Also, make sure to set the proper magic tags for them.</p> <p><img src="//d33v4339jhl8k0.cloudfront.net/docs/assets/55192029e4b0221aadf23f55/images/65a6828651f0473afc686a74/file-fubEVYWU7N.png"></p> <h4>Full post content wasn't imported</h4> <p> This feature is available only in the <a href="https://themeisle.com/plugins/feedzy-rss-feeds/#pricing" target="_blank">Developer and Agency subscriptions</a>. The magic tag for importing the full post content is [#item_full_content].</p> <p><img src="//d33v4339jhl8k0.cloudfront.net/docs/assets/55192029e4b0221aadf23f55/images/65a6829e126ef46c7032e90d/file-uDhvSSnw0i.png"></p> <h4>After X hours, no more content was imported</h4> <p> The feeds are automatically checked by the plugin every 60 minutes. New content might not be available so soon; therefore, we recommend waiting between 12 and 24 hours to see if new posts are imported, as the plugin checks them for duplicates and pulls only unique posts.</p> <p><img src="//d33v4339jhl8k0.cloudfront.net/docs/assets/55192029e4b0221aadf23f55/images/65a682cc126ef46c7032e90e/file-y2ndFvS0bU.png"></p> </article> <div class="articleRatings" data-article-url="https://docs.themeisle.com/article/1155-feedzy-troubleshooting-guide"> <span class="articleRatings-question">Did this answer your question?</span> <span class="articleRatings-feedback"> <span class="articleRatings-feedback-tick"> <svg height="20" viewBox="0 0 20 20" width="20" xmlns="http://www.w3.org/2000/svg"> <path d="m8 14a.997.997 0 0 1 -.707-.293l-2-2a.999.999 0 1 1 1.414-1.414l1.293 1.293 4.293-4.293a.999.999 0 1 1 1.414 1.414l-5 5a.997.997 0 0 1 -.707.293" fill="#2CC683" fill-rule="evenodd"/> </svg> </span> <span class="articleRatings-feedback-message">Thanks for the feedback</span> </span> <span class="articleRatings-failure">There was a problem submitting your feedback. 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Feedzy Troubleshooting Guide - ThemeIsle Docs