Welcome to Kids Helpline | About counselling services

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id="node-3744" class="node node-page clearfix"> <div class="paragraphs-items paragraphs-items-field-bundle paragraphs-items-field-bundle-full paragraphs-items-full"> <div class="bdl-wrapper"> <div class="col-md-12 ptop40" data-bg="" style="background-image: url(); background-repeat: no-repeat; background-size: cover; background-position: center; background-color: #ffffff;"> <div class="wrapper-bdl-wrapper-row"> <div class="field-collection-container clearfix"> <div class="col-md-6 col-sm-9 p40 col-md-offset-1"> <div class="paragraphs-items paragraphs-items-field-bundle paragraphs-items-field-bundle-full paragraphs-items-full"> <div class="bdl bdl-text clearfix"> <div class=""> <div class="body"> <h2><strong>Hey! Welcome to Kids Helpline</strong></h2> <p>We provide<strong> free support and counselling</strong> (talking through problems) to people aged 5-25. </p> <p>You can <strong>chat to us about ANYTHING</strong> big or small, serious, or silly, easy, or complicated, long or short, bad or good, in the past, future or now... </p> <p>The most common things people talk about include mental health, emotions, and family & friend relationships. </p> <p>The stuff you say is private & confidential - and you can remain anonymous. </p> </div> </div> </div> </div> </div> <div class="col-md-4 col-sm-3 ptop20"> <div class="paragraphs-items paragraphs-items-field-bundle paragraphs-items-field-bundle-full paragraphs-items-full"> <div class="bdl-image"> <div class="p20"> <img class="img-responsive" src="https://kidshelpline.com.au/sites/default/files/bdl_image/KHL%20QR%20code%20webpage%20first%20image%20%281%29.png" alt="" title=""> </div> </div> </div> </div> </div> <div class="clearfix"></div> </div> </div> </div>  <div class="bdl-wrapper"> <div class="pbottom20" data-bg="" style="background-image: url(); background-repeat: no-repeat; background-size: cover; background-position: center; background-color: #ffffff;"> <div class="wrapper-bdl-wrapper-row"> <div class="field-collection-container clearfix"> <div class="text-center"> <div class="paragraphs-items paragraphs-items-field-bundle paragraphs-items-field-bundle-full paragraphs-items-full"> <div class="bdl bdl-text clearfix"> <div class=""> <div class="body"> <script type="text/javascript" src="https://platform-api.sharethis.com/js/sharethis.js#property=6722e54ad01e2b0012552890&product=sop" async></script> <div class="sharethis-inline-share-buttons">   </div> </div> </div> </div> </div> </div> </div> <div class="clearfix"></div> </div> </div> </div>  <div class="bdl-wrapper"> <div class="ptop40 pbottom40" data-bg="" style="background-image: url(); background-repeat: no-repeat; background-size: cover; background-position: center; background-color: #a2dadb;"> <div class="wrapper-bdl-wrapper-row"> <div class="field-collection-container clearfix"> <div class=""> <div class="paragraphs-items paragraphs-items-field-bundle paragraphs-items-field-bundle-full paragraphs-items-full"> <div class="bdl bdl-text clearfix"> <div class=""> <div class="body"> <h2 style="text-align: center;"> </h2> <h2 style="text-align: center;">How Kids Helpline can help you...</h2> </div> </div> </div> </div> </div> </div> <div class="clearfix"></div> </div> </div> </div>  <div class="bdl-wrapper"> <div class="ptop60 pbottom60" data-bg="" style="background-image: url(); background-repeat: no-repeat; background-size: cover; background-position: center; background-color: #a2dadb;"> <div class="wrapper-bdl-wrapper-row"> <div class="field-collection-container clearfix"> <div class="col-md-4 col-sm-3 col-md-offset-2"> <div class="paragraphs-items paragraphs-items-field-bundle paragraphs-items-field-bundle-full paragraphs-items-full"> <div class="bdl bdl-text clearfix"> <div class=""> <div class="body"> <h2>self-help content</h2> <p>Have a browse through our website and follow us on <a href="https://translate.google.com/website?sl=en&tl=vi&hl=en-GB&u=https://www.instagram.com/kidshelplineau/" style="color:#a42386" target="_blank">socials!</a> We have loads of content online from mental health explainers to personality quizzes.</p> <p>We’re always keen to hear your feedback too on the types of articles and posts you want to see. <br> Know what you’d like to learn? Search here… </p> <p> </p> <p style="display:inline;padding-left: 20;padding-left: 20px;"><a aria-label="Open search" class="fa fa-search" href="https://kidshelpline-com-au.translate.goog/search?_x_tr_sl=en&_x_tr_tl=vi&_x_tr_hl=en-GB" id="search-input" role="button" style="background-color:#F3F4FB; padding:20px; color:black; border-radius:60px; border:none; text-align:left; width:90%" tabindex="0" target="_self">Search Kids Helpline...</a></p> <div data-widget="overlay"> <script type="application/json"> { "account": "1662614208407144812", "collection": "kidshelpline", "endpoint": "//jsonapi-us-valkyrie.sajari.net", "pipeline": "website", "preset": "website", "currency": "USD", "variables": {}, "filters": [], "options": { "sorting": { "options": [ { "name": "Published Time: Newest to Oldest", "value": "-published_time" }, { "name": "Most relevant", "value": "" } ] }, "results": { "viewType": "list", "showVariantImage": false, "imageAspectRatio": { "grid": 1, "list": 1 }, "imageObjectFit": { "grid": "cover", "list": "contain" } }, "showViewType": true, "input": { "hide": false, "position": "top" }, "mode": "overlay", "buttonSelector": "#search-input" }, "theme": { "color": { "primary": { "base": "#00a7d2", "text": "#433c63", "active": "#000000" } } } } </script> <noscript> This page requires JavaScript </noscript> </div> <script async src="https://cdn.sajari.com/embed/4/loader.js"></script> </div> </div> </div> </div> </div> <div class="col-md-4 col-sm-3 col-md-offset-1"> <div class="paragraphs-items paragraphs-items-field-bundle paragraphs-items-field-bundle-full paragraphs-items-full"> <div class="bdl-image"> <div class=""> <img class="img-responsive" src="https://kidshelpline.com.au/sites/default/files/bdl_image/KHL%20QR%20code%20self-help%20content%20webpage%20images.png" alt="" title=""> </div> </div> </div> </div> </div> <div class="clearfix"></div> </div> </div> </div>  <div class="bdl-wrapper"> <div class=" pbottom60 ptop60" data-bg="" style="background-image: url(); background-repeat: no-repeat; background-size: cover; background-position: center; background-color: #ffffff;"> <div class="wrapper-bdl-wrapper-row"> <div class="field-collection-container clearfix"> <div class="col-md-4 col-sm-3 text-center col-md-offset-2"> <div class="paragraphs-items paragraphs-items-field-bundle paragraphs-items-field-bundle-full paragraphs-items-full"> <div class="bdl-image"> <div class=""> <img class="img-responsive" src="https://kidshelpline.com.au/sites/default/files/bdl_image/KHL%20QR%20code%20My%20Circle%20webpage%20images%20%284%29.png" alt="" title=""> </div> </div> </div> </div> <div class="col-md-5 col-sm-6 ptop40 pbottom40"> <div class="paragraphs-items paragraphs-items-field-bundle paragraphs-items-field-bundle-full paragraphs-items-full"> <div class="bdl bdl-text clearfix"> <div class=""> <div class="body"> <h2>peer-to-peer support</h2> <p>It's called 'My Circle' – it’s a safe, private, and free social media platform that’s good for your mental health. You can talk to other young people just like you about different topics.  <br> My Circle is moderated by Kids Helpline counsellors. </p> <p><a btn="" btn_default="" class="btn btn_default " href="https://kidshelpline-com-au.translate.goog/my-circle?_x_tr_sl=en&_x_tr_tl=vi&_x_tr_hl=en-GB" style="background-color: #a42386; border:2px solid #a42386;" target="_blank">Learn more about My Circle </a></p> </div> </div> </div> </div> </div> </div> <div class="clearfix"></div> </div> </div> </div>  <div class="bdl-wrapper"> <div class=" pbottom40 ptop40" data-bg="" style="background-image: url(); background-repeat: no-repeat; background-size: cover; background-position: center; background-color: #a2dadb;"> <div class="wrapper-bdl-wrapper-row"> <div class="field-collection-container clearfix"> <div class="col-md-4 col-sm-3 col-md-offset-2 ptop40 pbottom40"> <div class="paragraphs-items paragraphs-items-field-bundle paragraphs-items-field-bundle-full paragraphs-items-full"> <div class="bdl bdl-text clearfix"> <div class=""> <div class="body"> <h2>phone counselling</h2> <p>We're open 24/7, it's a free call and the fastest way to get help. You'll hear a hold message and then music, until a counsellor answers your call. They'll help you get started talking by asking questions - remember, there's no right or wrong thing to say!</p> <p>Call us on<a href="tel://1800551800?_x_tr_sl=en&_x_tr_tl=vi&_x_tr_hl=en-GB" style="color:#a42386"> 1800 55 1800</a></p> <p><a btn="" btn_default="" class="btn btn_default " href="https://kidshelpline-com-au.translate.goog/get-help/phone-counselling/?_x_tr_sl=en&_x_tr_tl=vi&_x_tr_hl=en-GB" style="background-color: #a42386; border:2px solid #a42386;">Learn more about phone counselling</a></p> <p> </p> <p> </p> </div> </div> </div> </div> </div> <div class="col-md-4 col-sm-3 "> <div class="paragraphs-items paragraphs-items-field-bundle paragraphs-items-field-bundle-full paragraphs-items-full"> <div class="bdl-image"> <div class=""> <img class="img-responsive" src="https://kidshelpline.com.au/sites/default/files/bdl_image/KHL%20QR%20code%20phone%20images%20%281%29_0.png" alt="" title=""> </div> </div> </div> </div> </div> <div class="clearfix"></div> </div> </div> </div>  <div class="bdl-wrapper"> <div class="ptop60 pbottom60" data-bg="" style="background-image: url(); background-repeat: no-repeat; background-size: cover; background-position: center; "> <div class="wrapper-bdl-wrapper-row"> <div class="field-collection-container clearfix"> <div class="col-md-4 col-sm-3 col-md-offset-2 "> <div class="paragraphs-items paragraphs-items-field-bundle paragraphs-items-field-bundle-full paragraphs-items-full"> <div class="bdl-image"> <div class=""> <img class="img-responsive" src="https://kidshelpline.com.au/sites/default/files/bdl_image/KHL%20QR%20code%20webchat%20content%20webpage%20images_0.png" alt="" title=""> </div> </div> </div> </div> <div class="col-md-4 col-sm-3 ptop40"> <div class="paragraphs-items paragraphs-items-field-bundle paragraphs-items-field-bundle-full paragraphs-items-full"> <div class="bdl bdl-text clearfix"> <div class=""> <div class="body"> <h2>webchat</h2> <p>You can also talk to us through instant messaging (typing with a counsellor). Webchat is very popular so there’s often a bit of wait to get through to a counsellor. </p> <p><a btn="" btn_default="" class="btn btn_default " href="https://kidshelpline-com-au.translate.goog/get-help/webchat-counselling?_x_tr_sl=en&_x_tr_tl=vi&_x_tr_hl=en-GB" style="background-color: #a42386; border:2px solid #a42386;" target="_blank">Learn more about webchat</a></p> </div> </div> </div> </div> </div> </div> <div class="clearfix"></div> </div> </div> </div>  <div class="bdl-wrapper"> <div class="ptop40 pbottom40" data-bg="" style="background-image: url(); background-repeat: no-repeat; background-size: cover; background-position: center; background-color: #ffffff;"> <div class="wrapper-bdl-wrapper-row"> <div class="field-collection-container clearfix"> <div class="col-md-4 col-sm-3 ptop40 col-md-offset-2"> <div class="paragraphs-items paragraphs-items-field-bundle paragraphs-items-field-bundle-full paragraphs-items-full"> <div class="bdl bdl-text clearfix"> <div class=""> <div class="body"> <h2>not after counselling? here's other things we do too...</h2> <ul> <li>Research on different issues and make important <a href="https://translate.google.com/website?sl=en&tl=vi&hl=en-GB&u=https://yourtown.com.au/insights/advocacy" target="_blank">recommendations</a> to help improve the lives of young people living in Australia</li> <li>We run <a href="https://translate.google.com/website?sl=en&tl=vi&hl=en-GB&u=https://schools.kidshelpline.com.au/" target="_blank">educational sessions in schools</a> on a range of different topics, like managing emotions and making friends</li> <li>We help give young people a voice on things that affect them, by chatting to important decision-making bodies, like governments</li> <li>We have a <a href="https://translate.google.com/website?sl=en&tl=vi&hl=en-GB&u=https://www.yourtown.com.au/youth-network" target="_blank">youth network</a> you can join for opportunities to participate and make a difference</li> <li>We're not for profit, which means that we rely on different types of funding and donations to continue supporting young people - and you can <a href="https://kidshelpline-com-au.translate.goog/donate?_x_tr_sl=en&_x_tr_tl=vi&_x_tr_hl=en-GB" target="_blank">fundraise or donate to us!</a></li> </ul> </div> </div> </div> </div> </div> <div class="col-md-4 col-sm-3"> <div class="paragraphs-items paragraphs-items-field-bundle paragraphs-items-field-bundle-full paragraphs-items-full"> <div class="bdl-image"> <div class=""> <img class="img-responsive" src="https://kidshelpline.com.au/sites/default/files/bdl_image/KHL%20QR%20code%20other%20things%20content%20webpage%20images.png" alt="" title=""> </div> </div> </div> </div> <div class="col-md-5 col-sm-6 col-md-offset-1"> </div> </div> <div class="clearfix"></div> </div> </div> </div> </div> </article> </section> </div> </section> </div> </div> <div class="drp-tab container"> </div> <footer class="footer container-fluid"> <div class="container"> <div class="row"> <div class="col-xs-12 col-sm-7 footer-left"> <div class="footerWrapper"> <p>© Kids Helpline 2024. 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to have a discussion with your class prior to the session to get them thinking about the topic (not essential). </div> <div class="col-xs-12 col-sm-6 font--18 line-height--24 pright40"> Encourage your class to make comments and ask questions - the session is not about right and wrong, it's a discussion where everyone's thoughts are valid. It's equally okay not to speak up during the session, as long as students are listening (we emphasise this point because some sensitive issues can come up and students may need to process these silently). </div> </div> <div class="col-xs-12 row mtop40 text-left"> <div class="col-xs-12 col-sm-5 font--20 line-height--26 font--semibold"> If you show enthusiasm and interest in the session, from our experience, your class will too. </div> <div class="col-xs-12 col-sm-6 font--18 line-height--24 pright40"> Although the sessions are pre-written, we make them as interactive as possible and have the capacity to be quite responsive to students' interest/needs. There is room for students to ask questions or raise issues that are off the chosen topic (the counsellor will make sure all the necessary information is covered during the session). </div> </div> <div class="col-xs-12 row mtop40 text-left"> <div class="col-xs-12 col-sm-5 font--20 line-height--26 font--semibold"> Students are usually quite excited to participate in these sessions and engage very well. </div> <div class="col-xs-12 col-sm-6 font--18 line-height--24 pright40"> However, if you notice that your class is not engaging well in the session, please feel free to signal this to the counsellor and intervene to settle the class, mediate or "translate" some of the ideas into language or examples that you know your class will respond to. </div> </div> <div class="buttons col-xs-12 text-center mtop40"><a class="btn btn_primary" href="https://translate.google.com/website?sl=en&tl=vi&hl=en-GB&u=https://www.yourtown.com.au/online/khl/at-school-booking-form.php" target="_blank">Continue to Booking Page</a> </div> </div> </div> </div> </div>  <div class="modal fade khl-modal" id="getHelpModal" tabindex="-1" role="dialog" aria-labelledby="myModalLabel" aria-hidden="true"> <div class="modal-dialog big-modal"> <div class="modal-content"><button type="button" class="close" data-dismiss="modal"><span aria-hidden="true">×</span></button> <div class="modal-body"> <div class="row"> <div class="col-12 header-section text-center"> <h2 class="font--pink">We're here for you. 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Any reason</h2> <p>No problem is too big or too small.<br> We’re here for you, 24 hours a day, 7 days a week.</p> </div> </div> <div class="row"> <div class="content-section bubble-section clearfix"> </div> </div> <div class="row"> <div class="content-section clearfix"> <div class="col-xs-12 col-md-4"> <div class="helpService"> <div class="image-container"><img src="/sites/all/themes/kidshelpline/imgs/getHelp/call-us.png"> </div> <div class="content mtop40"><span class="font--22 font--semibold"> Call Us! <a href="tel:1800551800?_x_tr_sl=en&_x_tr_tl=vi&_x_tr_hl=en-GB" class="font--blue">1800 55 1800</a> </span> <p class="mtop10">We're here to talk 24/7.<br> Every day and night.</p><a href="https://kidshelpline-com-au.translate.goog/get-help/phone-counselling/?_x_tr_sl=en&_x_tr_tl=vi&_x_tr_hl=en-GB" class="btn btn_primary phone_number icon-phone"> <span> 1800 55 1800 </span> </a> </div> </div> </div> <div class="col-xs-12 col-md-4"> <div class="helpService"> <div class="image-container"><img src="/sites/all/themes/kidshelpline/imgs/getHelp/email-us.png"> </div> <div class="content mtop40"><span class="font--22 font--semibold"> Peer support community </span> <p class="mtop10"><a href="https://kidshelpline-com-au.translate.goog/my-circle?_x_tr_sl=en&_x_tr_tl=vi&_x_tr_hl=en-GB">My Circle</a> is our free, private, safe and confidential social platform</p><a href="https://kidshelpline-com-au.translate.goog/my-circle?_x_tr_sl=en&_x_tr_tl=vi&_x_tr_hl=en-GB" class="btn btn_primary email icon-email"> <span> Join My Circle </span> </a> </div> </div> </div> <div class="col-xs-12 col-md-4"> <div class="helpService"> <div class="image-container"><img src="/sites/all/themes/kidshelpline/imgs/getHelp/message-us.png"> </div> <div class="content mtop40"><span class="font--22 font--semibold"> Chat with Us </span> <p class="mtop10">Connect with us one-on-one over<br> the web in real time, 24/7.</p><a href="https://kidshelpline-com-au.translate.goog/get-help/webchat-counselling?_x_tr_sl=en&_x_tr_tl=vi&_x_tr_hl=en-GB" class="btn btn_primary chat_url icon-speachbubble"> <span> WebChat with Us </span> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> <input id="defaultPhoneNumber" class="dontDisplay" value="1800 55 1800"> <a name="bottom"></a> <div class="cookies-prompt hidden"> <div class="col-xs-12 col-sm-9 p0"> <p>Just a heads up, we use cookies to give you the best experience on our website and to help improve our service. 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