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class="module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX "><a href="/information/medical-record-information" target="_self" rel="" class="data-tracker-medical-records-link" data-toggle="">Medical Records</a></li><li class="module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX "><a href="https://www.vumc.org/information-privacy-security/notice-privacy-practices" target="_blank" rel="noopener" class="data-tracker-notice-of-privacy-practices-link" data-toggle="">Notice of Privacy Practices</a></li></ul></li><li class="module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX "><input class="isExpanded" aria-hidden="true" id="how-can-we-help-primaryMenu-1" type="checkbox" name="how-can-we-help-primaryMenu-1"/><label aria-label="How Can We Help? menu (touch, click or tab to navigate the menu links)" tabindex="0" for="how-can-we-help-primaryMenu-1" class="data-tracker-how-can-we-help-dropdown-button">How Can We Help?</label><ul class="module__13HG0bPYDSb7E0b2J1eZSn 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href="/information/guest-services" target="_self" rel="" class="data-tracker-guest-services-link" data-toggle="">Guest Services</a></li><li class="module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX "><a href="/information/financial-assistance" target="_self" rel="" class="data-tracker-financial-assistance-link" data-toggle="">Financial Assistance</a></li><li class="module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX "><a href="/information/integrity-line" target="_self" rel="" class="data-tracker-integrity-line-link" data-toggle="">Integrity Line</a></li></ul></li></ul></li><li class="module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX "><a href="/services-we-offer" target="_self" rel="" class="data-tracker-services-we-offer-link" data-toggle="">Services We Offer</a></li><li class="module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX "><input class="" aria-hidden="true" id="health-care-professionals-primaryMenu-4" type="checkbox" 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href="https://discoveries.vanderbilthealth.com/" target="_blank" rel="noopener" class="data-tracker-discoveries-in-medicine-link" data-toggle="">Discoveries in Medicine</a></li></ul></li><li class="module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX "><input class="isExpanded" aria-hidden="true" id="referral-number-primaryMenu-1" type="checkbox" name="referral-number-primaryMenu-1"/><label aria-label="Referral Number menu (touch, click or tab to navigate the menu links)" tabindex="0" for="referral-number-primaryMenu-1" class="data-tracker-referral-number-dropdown-button">Referral Number</label><ul class="module__13HG0bPYDSb7E0b2J1eZSn module__35oBIfBh56ydj7tZ2bUYJ1 module__2ymCRjZmU5aVM39onvfD6Q module__3ZjmksYmyUmKWMV2KUItI1 module__2ymCRjZmU5aVM39onvfD6Q module__3ZjmksYmyUmKWMV2KUItI1 data-tracker-primaryMenu-menu"><li class="module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX menuButtonItem"><a class=" module__GhZVp52djB86i14H7i0Lg module__3XnikqZdKXueXkG0kArCfI 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class="module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX "><a href="https://www.childrenshospitalvanderbilt.org/" target="_blank" rel="noopener" class="data-tracker-monroe-carell-jr-childrens-hospital-at-vanderbilt-link" data-toggle="">Monroe Carell Jr. Children’s Hospital at Vanderbilt</a></li><li class="module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX "><a href="https://myhealthwalkin.com/" target="_blank" rel="noopener" class="data-tracker-my-health-walkin-clinics-link" data-toggle="">My Health Walk-In Clinics</a></li><li class="module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX "><a href="https://www.vanderbilthealth.com/hospital/vanderbilt-bedford-hospital" target="_self" rel="" class="data-tracker-vanderbilt-bedford-hospital-link" data-toggle="">Vanderbilt Bedford Hospital</a></li><li class="module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX "><a href="https://www.vanderbilthealth.com/hospital/vanderbilt-tullahoma-harton-hospital" 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d="M35.85,47c-6.43,0-14.79-4.67-22.94-12.82C8.09,29.35,0,20,0,11.16A11.23,11.23,0,0,1,8.33.07l.12,0C11-.32,12.28,1.53,13,2.52l.14.2,5.11,7.83A4.59,4.59,0,0,1,17,16.8l-.2.17c-1,.82-2,1.59-2,2.86-.09,1.79,1.54,4.37,4.84,7.67s5.81,4.88,7.6,4.8c1.24-.06,2-1,2.81-2l.27-.33a4.57,4.57,0,0,1,6.18-1.18l7.82,5.11h0c1.14.79,3,2.67,2.67,4.73a.9.9,0,0,1,0,.16A11.89,11.89,0,0,1,35.85,47ZM8.79,2A9.23,9.23,0,0,0,2,11.14c0,5.92,4.49,13.79,12.32,21.61S29.94,45,35.83,45A9.87,9.87,0,0,0,45,38.27c.08-.93-1-2.15-1.82-2.71l-7.8-5.09a2.59,2.59,0,0,0-3.51.71l-.31.38c-.89,1.11-2.12,2.63-4.26,2.74-2.41.13-5.32-1.58-9.12-5.38s-5.54-6.74-5.42-9.19c.11-2.16,1.64-3.4,2.75-4.31l.26-.21a2.62,2.62,0,0,0,.77-3.58l-5.22-8C10.57,2.57,10,1.87,8.79,2Z"></path><path class="accentStyle" style="color:#0e5981;fill:#0e5981" d="M26.52,21.47a1,1,0,0,1-.7-.29,1,1,0,0,1,0-1.41L42.12,3.46H29.52a1,1,0,0,1,0-2h15a1,1,0,0,1,.38.07,1,1,0,0,1,.33.22,1.26,1.26,0,0,1,.21.32,1,1,0,0,1,.08.38h0v15a1,1,0,0,1-2,0V4.87L27.23,21.18A1,1,0,0,1,26.52,21.47Z"></path></g></svg></span></span>(615) 322-5000</span></button></a></div></div></div></div></div></div></div></div><div></div><div id="main-content" class="content-container data-swiftype-index='true'"><div class="module__H7ONPQ5UU3CgtlexGWHjY"><div class="module__1oeK6VyVM2jicnLiHKG3JC"><div class=" undefined module__2SJHmMQqaR6VY-Sm7Uu9uv module__3zgrHBURaL9r2VeL9vR1Dl module__1wqsrDVN5nNQ-KnqwLLrIM module__262vsoVPSvtsnw3BQK8byq data-tracker-header-title "><div class=" module__2eVr5pePkc5pvb6jwcDZaG "><div class=" module__262vsoVPSvtsnw3BQK8byq module__10nCr78JZ6-XsBp5hoiX84 "><div class=" module__3AjemP9kMQBVRUUtCBiF9R "><div tabindex="0" class=" module__1YcUAMOB61z9nkgXj-jgAS "><h1>Guest Services</h1></div></div></div></div></div></div><div class="module__2Tzb2TUFiV6oNnP9RfG9hx "><div class="module__3Nvk6OSylQt2ACry08D7rW"><div class=" module__2SJHmMQqaR6VY-Sm7Uu9uv data-tracker-overview-call-to-action-paragraph "><div tabindex="0" class=" module__2SJHmMQqaR6VY-Sm7Uu9uv module__td9GEbixsgI6qlUXre5BX module__2DfngmQjC5SDYFlH2kUtdg "><div class="module__1YDAAxNWuJqyBADi8Er0AL"><div tabindex="0" class=" module__2SJHmMQqaR6VY-Sm7Uu9uv module__3k5gEfe55VoSsnOiRgkqBN module__2imphF5jDW15GXw1VUJ7dj "><div><div class=" textLinkDark module__1dKgtw41trakGQoB5L2D1Z module__1zFwnlHb4SqcQ9jXVxEBHq module__FGLRrU001rVhF6Xvp6mNJ data-tracker-text-body "><p>Our Guest Services staff are here to help you have a comfortable experience while you are at our medical center.</p><p>Look for our friendly, helpful guest services representatives at information desks, entrances, intensive care units and surgical waiting areas.</p><p>We will keep you updated on the process when your loved one is having surgery. Simply check in with the guest services representative when you arrive in the surgical waiting area.</p><p><strong>Our team also can</strong></p><ul> <li>Give directions, or even walk you to your appointment</li> <li>Transport you in a wheelchair</li> <li>Provide information on local accommodations or dining</li> <li>Connect you with the right people in departments throughout the Medical Center</li> <li>Assist you with any special services, such as interpreting</li></ul></div><div class=" module__2BoVyp_7rB-jNVrdnE_Pnl "><div class="module__1Ohf1w_9jI6s0Kw415DVsV"><div class=" module__2XvYaKwiDMqaP7ISy6IUce module__1OAcfDcb6bIaAi5-qdMzF5 module__2SJHmMQqaR6VY-Sm7Uu9uv module__LBNLEszr9XHb4Hmppi0-2 module__j_Z4qQTXOrqojnJ8bteg8 module__2iW1BS2ly--Rc9hcLhLHtD data-tracker-cta "><div tabindex="0" class=" module__X06TUhLsSg9dqmJ4aw_0x module__2fyuklMXShhx5nv_r4BP4m module__2SJHmMQqaR6VY-Sm7Uu9uv module__3k5gEfe55VoSsnOiRgkqBN module__2imphF5jDW15GXw1VUJ7dj "><div><div class=" heading module__1UdBbVj75JxdfradgjBR1i module__3S7-JRd-68G4nVH6fwDx25 module__1hgP6qMlNLVYFm6Vgsmlzn module__2iIyBNNTrjHRAKCrsIAb8V "><h3>Contact Guest Services</h3></div><div class=" textLinkDark undefined module__1zFwnlHb4SqcQ9jXVxEBHq module__FGLRrU001rVhF6Xvp6mNJ data-tracker-text-body "><p>Call us at (615) 322-5000, weekdays, 7 am - 9 pm</p><p>Or visit our...</div></div></div><a class="module__2aHzYHZpC-1x4Pz_Rey2oz module__1Y5VwNBPFW5XgzKYZZxdh_">See more</a></div></div></div></div></div></div></div></div></div></div><div class="module__2Tzb2TUFiV6oNnP9RfG9hx "><div class=""><div class=" module__2SJHmMQqaR6VY-Sm7Uu9uv data-tracker-banner-paragraph "><div class=" module__1FfQFon7IvYlpiwzyy533r module__1wAbH3vwHQWYwiKYdSBeiQ module__2SJHmMQqaR6VY-Sm7Uu9uv null data-tracker-banner-organism banner-feature "><div class="module__214LV2CzP6UQ0G6x1NHV7c"><div class="module__aP941m1UaW8vmFt37G0bi"></div></div><div class=" module__3RvYhYYiVKtrLFXsAJwQnU "><div class=" module__2dzobXwDoFpGQ2VTgRPn2E text-column "><div tabindex="0" class=" module__souGU9u2Mvm_v8FPXt072 module__5TjQ1TxMJ5pu-xYG3Y32V banner-textblock module__2SJHmMQqaR6VY-Sm7Uu9uv module__3k5gEfe55VoSsnOiRgkqBN module__2imphF5jDW15GXw1VUJ7dj "><div><div class=" heading module__1UdBbVj75JxdfradgjBR1i module__3S7-JRd-68G4nVH6fwDx25 "><h2>Lodging Options</h2></div><div class=" module__2BoVyp_7rB-jNVrdnE_Pnl "><div tabindex="0" class=" module__souGU9u2Mvm_v8FPXt072 module__5TjQ1TxMJ5pu-xYG3Y32V module__2SJHmMQqaR6VY-Sm7Uu9uv module__3k5gEfe55VoSsnOiRgkqBN module__2imphF5jDW15GXw1VUJ7dj "><div><div class=" textLinkDark module__1zFwnlHb4SqcQ9jXVxEBHq module__FGLRrU001rVhF6Xvp6mNJ data-tracker-text-body "><p>There are many hotels within a short drive from the Medical Center. Download the following list of options to use as you plan your stay. </p></div></div></div></div></div></div><div class=" data-tracker-feature-banner-buttons module__3ug_EwiHQWAZukOMZ-1hMb module__1qEPjlQOEaLC1cH527UN6H "><a class=" module__GhZVp52djB86i14H7i0Lg module__3XnikqZdKXueXkG0kArCfI module__3E110x7cuHstB-QU2UBnNY " href="/sites/default/files/2023-03/Hotel-Accommodation-Options-2023-03.pdf" target="_self" tabindex="-1"><button class=" data-tracker-feature-banner-button-0 module__2SJHmMQqaR6VY-Sm7Uu9uv module__di2Az7TvAHksDXGVxfVtZ module__2iMoF9X2o0C7B51CRzMDRn module__V5iu7wpp-XorSmeuyrZxM primary " tabindex="0"><span class="">Hotel Accommodations Options</span></button></a></div></div></div></div></div></div></div><div class="module__2Tzb2TUFiV6oNnP9RfG9hx "><div class="module__3Nvk6OSylQt2ACry08D7rW"><div class=" module__2SJHmMQqaR6VY-Sm7Uu9uv data-tracker-basic-page-section-paragraph "><div class=" undefined module__1AkSUDqFiVdFCy4rASkId5 module__2m03TExEItmlnqObH3z55W "><div tabindex="0" class=" module__2SJHmMQqaR6VY-Sm7Uu9uv module__3k5gEfe55VoSsnOiRgkqBN module__2imphF5jDW15GXw1VUJ7dj "><div><div class=" heading module__1UdBbVj75JxdfradgjBR1i module__3S7-JRd-68G4nVH6fwDx25 module__1hgP6qMlNLVYFm6Vgsmlzn module__2iIyBNNTrjHRAKCrsIAb8V "><h2>Related Information</h2></div><div class=" module__2BoVyp_7rB-jNVrdnE_Pnl "><ul class=" module__2zhN2NA-zKXZRjEVfeiVIH module__1d_VAaqazA2ULzVDW1UyFc module__2WmmNStvBeBeTnMgLy1VON data-tracker-list-section-ul "><li class=" module__3GHpXhKSxKSNAq5ZllWOSr "><span><div class="module__1fE2fY2YIV_20lwYovRr7y"><a class="data-tracker-list-item-link module__3_fktPbFG3xKAYXIHKje-K" href="/information/patient-and-visitor-information"><span class="module__VsfI7ybkGWof61VijTnTY">Patient and Visitor Information</span> </a></div></span></li><li class=" module__3GHpXhKSxKSNAq5ZllWOSr "><span><div class="module__1fE2fY2YIV_20lwYovRr7y"><a class="data-tracker-list-item-link module__3_fktPbFG3xKAYXIHKje-K" href="/information/parking-and-transportation"><span class="module__VsfI7ybkGWof61VijTnTY">Parking and Transportation</span> </a></div></span></li><li class=" module__3GHpXhKSxKSNAq5ZllWOSr "><span><div class="module__1fE2fY2YIV_20lwYovRr7y"><a class="data-tracker-list-item-link module__3_fktPbFG3xKAYXIHKje-K" href="/information/interpreter-services"><span class="module__VsfI7ybkGWof61VijTnTY">Interpreter Services</span> </a></div></span></li><li class=" module__3GHpXhKSxKSNAq5ZllWOSr "><span><div class="module__1fE2fY2YIV_20lwYovRr7y"><a class="data-tracker-list-item-link module__3_fktPbFG3xKAYXIHKje-K" href="/information/dining-and-gift-shops"><span class="module__VsfI7ybkGWof61VijTnTY">Dining and Gift Shops</span> </a></div></span></li><li class=" module__3GHpXhKSxKSNAq5ZllWOSr "><span><div class="module__1fE2fY2YIV_20lwYovRr7y"><a class="data-tracker-list-item-link module__3_fktPbFG3xKAYXIHKje-K" href="/service/spiritual-and-pastoral-care-vanderbilt-university-hospital"><span class="module__VsfI7ybkGWof61VijTnTY">Spiritual and Pastoral Care at Vanderbilt University Hospital</span> </a></div></span></li><li class=" module__3GHpXhKSxKSNAq5ZllWOSr "><span><div class="module__1fE2fY2YIV_20lwYovRr7y"><a class="data-tracker-list-item-link module__3_fktPbFG3xKAYXIHKje-K" href="/information/patient-relations"><span class="module__VsfI7ybkGWof61VijTnTY">Patient Relations</span> </a></div></span></li></ul></div></div></div></div></div></div></div></div></div><div></div><div id="footer" class=" module__2-UfodP0ZHCwdgo7h5wDyT module__2CEzaC8e_mGKur-humxxwP module__2SJHmMQqaR6VY-Sm7Uu9uv "><div class="module__F3ONLiSmWCwP_Gne0JZqX"><footer><div class="module__3sgycAQHtxgHd0fO2_trjT"><div class="module__MroWek4mtJn7njl9R2qLc"><ul><li><a href="https://www.facebook.com/VanderbiltHealth" rel="noopener" target="_blank"><span class=" module__2SJHmMQqaR6VY-Sm7Uu9uv module__2vZF2B_mzgO1-EL4cUC8LW module__PeUJHvTe3EAaRtg8FMaor " data-icon-type="facebook" data-icon="true"><svg 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