support.gale.com

<!doctype html> <html lang="en"> <head> <script> window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'page_name': 'Home', 'page_section': 'Home' }); </script>  <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-WWBXWPD');</script>  <meta charset="utf-8"> <meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no"> <meta name="referrer" content="unsafe-url"> <link rel="shortcut icon" href="/favicon.ico" type="image/x-icon"> <link rel="icon" href="/favicon.ico" type="image/x-icon"> <link rel="apple-touch-icon" href="/favicon-apple.png"/>  <script src="/ssi/plugins/jquery.js"></script>  <script src="/ssi/plugins/jqueryui.js"></script>  <script src="https://cdn.jsdelivr.net/npm/bootstrap@5.3.3/dist/js/bootstrap.bundle.min.js"></script>  <script src="https://cdn.jsdelivr.net/npm/bootstrap-select@1.14.0-beta3/dist/js/bootstrap-select.min.js"></script>  <script src="https://code.jquery.com/ui/1.13.0-rc.2/jquery-ui.min.js" integrity="sha256-RQLbEU539dpygNMsBGZlplus6CkitaLy0btTCHcULpI=" crossorigin="anonymous"></script>  <script src="/ssi/plugins/clipboard.js"></script>  <script src="/ssi/plugins/sorttable.js"></script>  <link href="https://cdn.jsdelivr.net/npm/bootstrap@5.0.0-beta2/dist/css/bootstrap.min.css" rel="stylesheet" integrity="sha384-BmbxuPwQa2lc/FVzBcNJ7UAyJxM6wuqIj61tLrc4wSX0szH/Ev+nYRRuWlolflfl" crossorigin="anonymous">  <link rel="stylesheet" href="https://cdn.jsdelivr.net/npm/bootstrap-select@1.14.0-beta2/dist/css/bootstrap-select.min.css">  <link rel="stylesheet" href="https://cdn.jsdelivr.net/npm/bootstrap-icons@1.11.3/font/bootstrap-icons.css">  <script src="/ssi/plugins/summernote.js"></script> <link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/summernote/0.8.20/summernote-bs5.min.css" integrity="sha512-ngQ4IGzHQ3s/Hh8kMyG4FC74wzitukRMIcTOoKT3EyzFZCILOPF0twiXOQn75eDINUfKBYmzYn2AA8DkAk8veQ==" crossorigin="anonymous" referrerpolicy="no-referrer" />  <link rel = "stylesheet" href = "https://code.jquery.com/ui/1.13.0-rc.2/themes/smoothness/jquery-ui.css">  <link rel="stylesheet" href = "https://galesupport.com/global/css/styles.css?v=3.2">  <link rel="stylesheet" href = "/css/styles.css?v=4.4"> <meta name="Description" content="Welcome to support.gale.com. Get the most from your investment with no-cost support. Hundreds of choices include everything from widgets and posters to training and your own personalized website."> <title>support.gale.com</title> </head> <body> <a class="visually-hidden visually-hidden-focusable text-dark" href="#main">Skip to main content</a> <header class = "container-fluid bg-white text-white" id = "header"> <div class = "row"> <div class= "col-xs-12 col-md px-0 bg-white"> <a href = "https://www.gale.com" target = "_blank" rel = "noopener"> <img class = "pb-1 header-logo float-start" src = "https://assets.gale.com/galelogos/gale-blade-web.png" alt = "Gale, a Cengage Company logo"> </a> <div class = "h2 pt-3 float-start fst-normal"><a class = "text-primary" href = "/">SUPPORT</a></div> </div> <div class = "col-xs-12 col-md text-end my-auto bg-white d-print-none"> <button class="mb-2 mt-md-2 btn-xs-sm mt-1 btn-secondary float-start d-block d-md-none navbar-toggler text-center" type="button" data-bs-toggle="collapse" data-bs-target="#site-nav" aria-label="Navigation Toggle"> <i class = "bi bi-list fs-5"></i> </button> <div class = ""> <div class = "mt-2"> <a class = "text-primary" href = "/technical/status">ALL GALE RESOURCES OPERATING NORMALLY</a> <i class = "bi bi-circle-fill text-green"></i> </div> <div class = "btn-group nav-item dropdown"> <a class = "nav-item btn btn-orange btn-sm fw-bold mt-0 ms-2 dropdown-toggle border-15" data-bs-toggle="dropdown" aria-label="Sign in" aria-expanded="false"> Sign in </a> <div class="dropdown-menu dropdown-menu-end pt-2 pb-4 px-2 bg-white bg-light border border-orange rounded-0 mt-n2" style = "width:500px;"> <div class = "px-3"> <div class = "row"> <div class = "col my-auto"> <div class = "fw-bold fs-5 py-1 text-secondary">Sign in</div> </div> <div class = "col my-auto text-end"> <a class = "gtm-item bi bi-clipboard text-center fs-6 js-copy" data-clipboard-text='https://support.gale.com/' data-id = "share" data-name = "Share" data-type = "link" aria-label = "Copy Link"> Get Link</a> </div> </div> <hr class 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href="/connect/academic">Academic Outreach & Engagement</a> <a class = "dropdown-item py-1 text-secondary" href="/connect/success">Customer Success Manager</a> <a class = "dropdown-item py-1 text-secondary" href="/connect/support">Customer Support</a> <a class = "dropdown-item py-1 text-secondary" href="/connect/reps">Find Your Rep</a> <a class = "dropdown-item py-1 text-secondary" href="/technical">Technical Support</a> </div> </li> </ul> </div> </div> </nav> <main id = "main"> <div id = "page-hero" class = "container-fluid hero-home pt-5"> <div class = "row pt-5 mt-5"> <div class = "col-md-3 bg-primary"> <h1 class = "h2 py-3 ps-3 m-0">Gale Support</h1> </div> </div> <div id = "page-header" class = "row text-white ps-3 pt-3 pb-2"> <div class = "col-12 col-md text-white"> <h2 class = "h3 pt-1 pb-2 m-0">TOOLS FOR SUCCESS</h2> <p class = "mb-2 d-none d-md-block" style = "font-size:110%">Access tools to manage and promote your Gale resources. Direct URLs and MARC records simplify access, Gale Pages improve resource discovery, and promotional and training materials make it easy to reach new learners.</p> </div> <div class = "col-md-5 col-lg-4 px-4"> <label class = "d-none d-lg-block text-white mb-1">Log in:</label> <form action = "" method = "get"> <div class = "input-group"> <label for = "loc" class = "d-none">Loc</label> <input name = "loc" id = "loc" type="text" class="form-control home-input input-lg py-1 rounded" placeholder="Enter Your Location ID" aria-label = "Enter Your Location ID" autofocus> <button class="btn btn-orange px-3 py-1" type = "submit" aria-label="Enter" ><i class = "bi bi-arrow-right-circle fs-5"></i></button> </div>  <a class = "hero-menu-link my-2 btn btn-primary btn-sm text-white" href = "/locid"><i class= "bi bi-search"></i> Find Your Location</a> </form> </div> </div> </div> <section class = "container-fluid bg-white"> <div class = "container pb-1 pt-3"> <div class="card py-3 border-0"> <div class = "row"> <div class = "col-xs-12 col-lg-4 d-none d-lg-block"> <a href = "/products" class = "text-white"> <img class="card-img-top border rounded" src="https://assets.gale.com/support/cards/home-products.png" alt="Laptop being viewed"> </a> </div> <div class = "col-xs-12 col-lg"> <h3 class = "card-header mt-0 mb-3 p-0 bg-white border-0"> <a href = "products" class = "h2 mt-0 mb-2 text-primary">Browse Products</a> </h3> <div class="card-body mb-4 p-0"> <p class="card-text">Save time when you鈥檙e implementing a new library solution—select your Gale product to access a one-stop shop of support materials. <a class = "text-decoration-underline" href = "/products/">View All Products <i class = "bi bi-chevron-right"></i></a></p> </div> <div class = "d-flex mb-4 small"> <div class = "me-3"> <a href = "/urls" class = "btn btn-secondary rounded-5"> <i class = "bi bi-link-45deg"></i> Direct Links </a> </div> <div class = "me-3"> <a href = "/icons" class = "btn btn-secondary rounded-5"> <i class = "bi bi-square"></i> Icons </a> </div> <div class = "me-3"> <a href = "/tlist" class = "btn btn-secondary rounded-5"> <i class = "bi bi-list"></i> Title Lists </a> </div> <div class = "me-3 d-none d-md-block"> <a href = "/marc" class = "btn btn-secondary rounded-5"> <i class = "bi bi-bookmark"></i> MaRC Records </a> </div> <div class = "me-3 d-none d-md-block"> <a href = "/vpats" class = "btn btn-secondary rounded-5"> <i class = "bi bi-eye"></i> VPats </a> </div> </div> </div> </div> </div> </div> </section> <section class = "container-fluid bg-magma"> <div class = "container py-4"> <h3 class = "h3 mb-4 text-primary">Explore Your Support Options</h3> <div class = "row row-cols-1 row-cols-md-3"> <div class = "col mb-3"> <a href = "/training" class = "card-link text-decoration-none"> <div class="card card-home h-100 p-3 border-0"> <img class="card-img-top" src="https://assets.gale.com/support/cards/home-training.png" alt="Training Materials"> <div class = "card-header px-0 bg-white border-0"> <h4 class = "mb-0 py-2 pb-1 text-dark">Training Center</h4> </div> <div class="card-body p-0"> <p class="card-text">Get started and build expertise—explore on-demand tools to take usage of Gale resources to the next level.</p> </div> </div> </a> </div> <div class = "col mb-3"> <a href = "/marketing" class = "card-link text-decoration-none"> <div class="card card-home h-100 p-3 border-0"> <img class="card-img-top" src="https://assets.gale.com/support/cards/home-marketing.png" alt=""> <div class = "card-header px-0 bg-white border-0"> <h4 class = "mb-0 py-2 pb-1 text-dark">Marketing Materials</h4> </div> <div class="card-body p-0"> <p class="card-text">Promote your Gale resource within your library, online, via social media and more.</p> </div> </div> </a> </div> <div class = "col mb-3"> <a href = "/technical" class = "card-link text-decoration-none"> <div class="card card-home h-100 p-3 border-0"> <img class="card-img-top" src="https://assets.gale.com/support/cards/home-technical.png" alt=""> <div class = "card-header px-0 bg-white border-0"> <h4 class = "mb-0 py-2 pb-1 text-dark">Technical Support</h4> </div> <div class="card-body p-0"> <p class="card-text">Unlock your library's true potential and streamline your services like never before with our innovative solutions and personalized support.</p> </div> </div> </a> </div> </div> </div> </section> <section class = "container-fluid"> <div class = "container pb-4"> <div class = "row g-5"> <div class = "col-xs-12 col-lg mb-4"> <h3 class = "h4 pt-4 pb-3 text-primary"> Most Viewed Material This Week </h3> <nav id = "page-tabs" class="nav nav-tabs d-none d-lg-flex" role="tablist"> <btn class="nav-link bg-light border-bottom active border me-3" data-bs-toggle="tab" data-bs-target="#featured-all" role="tab" aria-controls="general" aria-selected="true">All Documents</btn> <btn class="nav-link bg-light border-bottom me-3 border" data-bs-toggle="tab" 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text-primary fs-4" href = "/doc/sushi" data-id = "sushi" data-name = "SUSHI Usage Reports" aria-label = "view" title = "view"></a> </td> </tr> <tr class = "align-middle"> <td class = "text-primary h5 td-sm"> <i class = "fs-4 bi bi-2-circle"></i> </td> <td style = "width:80%;"> <a class = "gtm-doc text-primary" href = "/doc/galetools-video1" data-id = "galetools-video1" data-name = "Gale Tools - Cite" aria-label="Gale Tools - Cite"> Gale Tools - Cite </a> </td> <td class = "td-sm"> <a class = "gtm-doc bi bi-arrow-right-circle text-primary fs-4" href = "/doc/galetools-video1" data-id = "galetools-video1" data-name = "Gale Tools - Cite" aria-label = "view" title = "view"></a> </td> </tr> <tr class = "align-middle"> <td class = "text-primary h5 td-sm"> <i class = "fs-4 bi bi-3-circle"></i> </td> <td style = "width:80%;"> <a class = "gtm-doc text-primary" href = "/doc/openurl" data-id = "openurl" data-name = "How do I construct an OpenURL for Gale content&quest;" aria-label="How do I construct an OpenURL for Gale content&quest;"> How do I construct an OpenURL for Gale content&quest; </a> </td> <td class = "td-sm"> <a class = "gtm-doc bi bi-arrow-right-circle text-primary fs-4" href = "/doc/openurl" data-id = "openurl" data-name = "How do I construct an OpenURL for Gale content&quest;" aria-label = "view" title = "view"></a> </td> </tr> <tr class = "align-middle"> <td class = "text-primary h5 td-sm"> <i class = "fs-4 bi bi-4-circle"></i> </td> <td style = "width:80%;"> <a class = "gtm-doc text-primary" href = "/doc/ovic-video1" data-id = "ovic-video1" data-name = "Gale In Context&colon; Opposing Viewpoints - Topic Pages" aria-label="Gale In Context&colon; Opposing Viewpoints - Topic Pages"> Gale In Context&colon; Opposing Viewpoints - Topic Pages </a> </td> <td class = "td-sm"> <a class = "gtm-doc bi bi-arrow-right-circle text-primary fs-4" href = "/doc/ovic-video1" data-id = "ovic-video1" data-name = "Gale In Context&colon; Opposing Viewpoints - Topic Pages" aria-label = "view" title = "view"></a> </td> </tr> <tr class = "align-middle"> <td class = "text-primary h5 td-sm"> <i class = "fs-4 bi bi-5-circle"></i> </td> <td style = "width:80%;"> <a class = "gtm-doc text-primary" href = "/doc/galetools-video6" data-id = "galetools-video6" data-name = "Gale Tools - Topic Finder" aria-label="Gale Tools - Topic Finder"> Gale Tools - Topic Finder </a> </td> <td class = "td-sm"> <a class = "gtm-doc bi bi-arrow-right-circle text-primary fs-4" href = "/doc/galetools-video6" data-id = "galetools-video6" data-name = "Gale Tools - Topic Finder" aria-label = "view" title = "view"></a> </td> </tr> </table> </div> <div class = "tab-pane" id = "featured-training"> <table class = "table p-3 mt-3"> <tr class = "align-middle"> <td class = "text-primary h5 td-sm"> <i class = "fs-4 bi bi-1-circle"></i> </td> <td style = "width:80%;"> <a class = "gtm-doc text-primary" href = "/doc/galetools-video1" data-id = "galetools-video1" data-name = "Gale Tools - Cite" 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($(this).hasClass("d-none")) { } else { // THEY WEREN'T HIDDEN, SO NOW WE CAN CHECK IF THEY HAVE THIS CAT $(this).addClass("d-none"); for (i=0;i<cats.length;i++) { cat = cats[i]; // THIS IS KIND OF UGLY - BUT IT CHECKS ALL POSSIBLE CATEGORIES if ($(this).attr("data-cat") == cat || $(this).attr("data-family") == cat || $(this).attr("data-phase") == cat || $(this).attr("data-invoice") == cat || $(this).attr("data-date") == cat) { $(this).removeClass("d-none"); } // MARKETS if (this.hasAttribute("data-markets")) { if ($(this).attr("data-markets").includes(cat)) { $(this).removeClass("d-none"); } } } } }); // $(this).attr("data-markets").includes(cat) //$(".js-filter-item").not( "[data-cat" + cats + "]").addClass("d-none"); } // MARC OPTIONS // NEW TAG if (filternew != "") { $(".js-filter-item").not( "[data-new=" + filternew + "]").addClass("d-none"); } if (filterupdated != "") { $(".js-filter-item").not( "[data-updated=" + filterupdated + "]").addClass("d-none"); } // PARENT (consortium) OPTION if (filterowner != "") { $(".js-filter-item").not( "[data-owner=" + filterowner + "]").addClass("d-none"); } // 3) filter search if (filter != "") { $(".js-filter-item").not( "[data-item*=" + filter + "]").addClass("d-none"); } // GROUP HEADER HIDE (ON THEME PAGE ONLY) $(".js-group-header").addClass("d-none"); if (filter === "" && cat.length === 0 && filternew === "" && filterupdated === "") { $(".js-group-header").removeClass("d-none"); } } /* --------------------------------- MARC RECORDS ----------------------------------*/ // INITIATE VALUES var folder = ""; // assets folder (type of marc record) var counter = 0; // # of titles selected var arr_ids = []; // list of titles selected; var message = ""; // message response // DISPLAY INITIAL COUNTER $("#js-marc-counter").html(counter); // (checkbox) SELECT / DESELECT ALL TITLES $(".js-marc-pickall").on("click",function() { $('.js-marc-check:visible').not(this).prop('checked', this.checked); marc_prep(); }); // (checkbox) SELECT / DESELECT ONE TITLE $('.js-marc-check').on('change',marc_prep); // RESET MARC CHECKBOXES AND DOWNLOAD BUTTON function marc_reset() { // uncheck all checks $("input:checkbox").each(function() { this.checked = false; }); // disable andn set counter to 0 $("#js-marc-merge").prop('disabled', true); $("#js-marc-counter").html(0); } // (checkbox) GET ALL SELECTED TITLES. CHANGE COUNTER AND ID LIST function marc_prep() { // reset counter counter = 0; arr_ids = []; $('input:checkbox:checked:not(.js-marc-pickall)').each(function () { arr_ids.push($(this).val); // add to id array counter++; // add to counter }); // TOGGLE SUBMIT BUTTON if (counter > 0) { $("#js-marc-merge").prop('disabled', false); } else { $("#js-marc-merge").prop('disabled', true); } // SHOW NEW COUNTER $("#js-marc-counter").html(counter); }; // MERGE TITLES $("#js-marc-merge").click(function() { var button = $(this); var folder = $(this).attr("data-folder"); button.html("Merging Records <i class = 'my-auto spinner-border spinner-border-sm text-white'></i>"); var records = $("#form-marc").serialize(); var url_merge = "/marc/actions/merge.php?folder=" + folder; $.post(url_merge, records, function(data) { console.log(data); if (data == "success") { button.removeClass("btn-secondary"); button.addClass("btn-green"); button.html("Merge Completed"); } // EXPORT THE DATA TO FILE var url2 = "/marc/actions/export.php"; location.href = url2; }); }); // CUSTOMIZE ONE RECORD $(".js-marc-one").click(function() { var button = $(this); button.removeClass("bi-cloud-arrow-down"); button.html("<i class = 'text-primary spinner-border spinner-border-sm'></i>"); var record = $(this).attr("data-record"); var folder = $(this).attr("data-folder"); var url = "/marc/actions/merge.php?folder=" + folder + "&record=" + record; $.post(url, function(data) { if (data == "success") { button.removeClass("btn-secondary"); button.html("<i class = 'bi bi-cloud-check-fill'></i>"); } // EXPORT THE DATA TO FILE var url2 = "/marc/actions/export.php"; location.href = url2; }); }); // EXPORT BUTTON $(".js-export").click(function() { $(this).removeClass("btn-secondary"); $(this).addClass("btn-green"); var url = "/actions/export.php"; location.href = url; $(this).html("Export Complete"); }); // EXPORT BUTTON $(".js-export2").click(function() { $(this).removeClass("btn-maroon"); $(this).addClass("btn-green"); var url = "/actions/export2.php"; location.href = url; $(this).html("Export Complete"); }); /* WIDGETS */ // COPY HTML // we get the HTML of the widget one CLICK at a time $(".js-widget-tab-html").click(function() { // GET THE ID AND DIVS WE WILL COPY THE HTML TO var id = $(this).attr("data-id"); var copyDiv = "#js-copy-" + id; var viewDiv = "#js-view-" + id; // GET THE HTML var url = $(this).attr("data-link"); url = url+"&from=galepages"; url = encodeURI(url); $.get(url, function(data) { data_view = "<textarea disabled class = 'widget'>" + data + "</textarea>"; // NOW ADD DATA TO THE DOM $(copyDiv).attr("data-clipboard-text",data); $(viewDiv).html(data_view); }); }); }); </script>  <script async src="https://www.googletagmanager.com/gtag/js?id=UA-45644640-1"></script> <script> //window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'UA-45644640-1'); gtag('config', 'G-4EN4GYMTDV'); </script> <div class="modal fade container" id="myModal"> <div class="modal-dialog"> <div class="modal-content">  </div> </div> </div> </body> </html>

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