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Help us improve the search functionality by <a id="searchIssueLink" href="" class="ucsf-blue-link strong">reporting the expected results</a>.</p> </div> </div> <div class="flex-grid2"> <aside class="col sidebar"> <div class="facet-inactive block-facet--checkbox block block-facets block-facet-blockcontent-type"> <div class="facets-widget-checkbox"> <h3>Type</h3><ul data-drupal-facet-id="content_type" data-drupal-facet-alias="content_type" class="facet-inactive js-facets-checkbox-links item-list__checkbox"><li class="facet-item"><a href="/search?search=Zoom&f%5B0%5D=content_type%3Aevent" rel="nofollow" data-drupal-facet-item-id="content-type-event" data-drupal-facet-item-value="event" data-drupal-facet-item-count="7"><span class="facet-item__value">Event</span> <span class="facet-item__count">(7)</span> </a></li><li class="facet-item"><a href="/search?search=Zoom&f%5B0%5D=content_type%3Ahomepage" rel="nofollow" data-drupal-facet-item-id="content-type-homepage" 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</a></li><li class="facet-item"><a href="/search?search=Zoom&f%5B0%5D=service_category%3AEducation%20Applications" rel="nofollow" data-drupal-facet-item-id="service-category-education-applications" data-drupal-facet-item-value="Education Applications" data-drupal-facet-item-count="5"><span class="facet-item__value">Education Applications</span> <span class="facet-item__count">(5)</span> </a></li><li class="facet-item"><a href="/search?search=Zoom&f%5B0%5D=service_category%3AEmail%20%26%20Collaboration" rel="nofollow" data-drupal-facet-item-id="service-category-email--collaboration" data-drupal-facet-item-value="Email & Collaboration" data-drupal-facet-item-count="18"><span class="facet-item__value">Email & Collaboration</span> <span class="facet-item__count">(18)</span> </a></li><li class="facet-item"><a href="/search?search=Zoom&f%5B0%5D=service_category%3AHealth%20Systems" rel="nofollow" data-drupal-facet-item-id="service-category-health-systems" data-drupal-facet-item-value="Health Systems" data-drupal-facet-item-count="0"><span class="facet-item__value">Health Systems</span> <span class="facet-item__count">(0)</span> </a></li><li class="facet-item"><a href="/search?search=Zoom&f%5B0%5D=service_category%3AHosting%20%26%20Computing" rel="nofollow" data-drupal-facet-item-id="service-category-hosting--computing" data-drupal-facet-item-value="Hosting & Computing" data-drupal-facet-item-count="0"><span class="facet-item__value">Hosting & Computing</span> <span class="facet-item__count">(0)</span> </a></li><li class="facet-item"><a href="/search?search=Zoom&f%5B0%5D=service_category%3ANetwork%20%26%20Wireless" rel="nofollow" data-drupal-facet-item-id="service-category-network--wireless" data-drupal-facet-item-value="Network & Wireless" data-drupal-facet-item-count="2"><span class="facet-item__value">Network & Wireless</span> <span class="facet-item__count">(2)</span> </a></li><li class="facet-item"><a href="/search?search=Zoom&f%5B0%5D=service_category%3APhones%20%26%20Pager" rel="nofollow" data-drupal-facet-item-id="service-category-phones--pager" data-drupal-facet-item-value="Phones & Pager" data-drupal-facet-item-count="2"><span class="facet-item__value">Phones & Pager</span> <span class="facet-item__count">(2)</span> </a></li><li class="facet-item"><a href="/search?search=Zoom&f%5B0%5D=service_category%3AResearch%20Services" rel="nofollow" data-drupal-facet-item-id="service-category-research-services" data-drupal-facet-item-value="Research Services" data-drupal-facet-item-count="0"><span class="facet-item__value">Research Services</span> <span class="facet-item__count">(0)</span> </a></li><li class="facet-item"><a href="/search?search=Zoom&f%5B0%5D=service_category%3ASecurity" rel="nofollow" data-drupal-facet-item-id="service-category-security" data-drupal-facet-item-value="Security" data-drupal-facet-item-count="2"><span class="facet-item__value">Security</span> <span class="facet-item__count">(2)</span> </a></li><li class="facet-item"><a href="/search?search=Zoom&f%5B0%5D=service_category%3AWeb%20Services" rel="nofollow" data-drupal-facet-item-id="service-category-web-services" data-drupal-facet-item-value="Web Services" data-drupal-facet-item-count="6"><span class="facet-item__value">Web Services</span> <span class="facet-item__count">(6)</span> </a></li></ul> </div> </div> </aside> <section class="col main"> <div class="views-element-container block block-views block-views-blockacquia-search-block-1"> <div><div class="cards view view-acquia-search view-id-acquia_search view-display-id-block_1 js-view-dom-id-1db81a9fb062d529dd3996498d8fbe5bf97daf9d92b2cb3d268330e72b35221b"> <div class="view-header"> <div class="search-row"><p class="results">111 Results</p></div> </div> <div class="view-content"> <div class="views-row"> <article data-history-node-id="96660" class="node node--type-services node--promoted node--view-mode-teaser article"> <div class="service-status"> <span class="status-color--green"></span> <p id="taxonomy-term-11526" class="taxonomy-term vocabulary-service-status green"> Operational </p> </div> <h2 class="item-title"> <a href="/service/zoom-web-conferencing" rel="bookmark">Zoom Web Conferencing</a> </h2> <div class="node__content"> <p class="item-description"> DescriptionZoom is a simple, all-in-one solution that lets you meet across desktops, mobile devices&nbsp;and conference rooms. Zoom is free to UCSF faculty, staff and learners, and the UCSF Zoom instance is HIPAA-compliant. </p><ul class="field field--name-field-audience field--type-entity-reference field--label-hidden list-style-2"> <li>Affiliate</li> <li>Faculty</li> <li>Staff</li> <li>Student</li> <li>Volunteer</li> <li>Email & Collaboration</li> </ul> </div> </article></div> <div class="views-row"> <article data-history-node-id="123681" class="node node--type-knowledge-base node--view-mode-teaser article"> <div class="page-label">How-To</div> <h2 class="item-title"> <a href="/how-to/zoom-web-conferencing-training" rel="bookmark">Zoom Web Conferencing Training</a> </h2> <div class="node__content"> <p class="item-description"> NOTE: For more training on Zoom features and processes outside of the resources listed on this page, visit the Zoom Learning Center. </p><ul class="field field--name-field-audience field--type-entity-reference field--label-hidden list-style-2"> <li>Affiliate</li> <li>Faculty</li> <li>Staff</li> <li>Student</li> <li>Email & Collaboration</li> </ul> </div> </article></div> <div class="views-row"> <article data-history-node-id="108086" class="node node--type-knowledge-base node--view-mode-teaser article"> <div class="page-label">How-To</div> <h2 class="item-title"> <a href="/how-to/zoom-web-conferencing-faqs" rel="bookmark">Zoom Web Conferencing FAQs</a> </h2> <div class="node__content"> <p class="item-description"> Zoom Frequently Asked QuestionsThe following are some Frequently Asked Questions&nbsp;you may have when using Zoom in your work at UCSF:How do I create a Zoom account?How do I change my preferred name in Zoom?How do I add Pronouns to my Zoom profile?Where do I get Zoom? </p><ul class="field field--name-field-audience field--type-entity-reference field--label-hidden list-style-2"> <li>Affiliate</li> <li>Faculty</li> <li>Staff</li> <li>Student</li> <li>Technical Partner</li> <li>Volunteer</li> <li>Email & Collaboration</li> </ul> </div> </article></div> <div class="views-row"> <article data-history-node-id="122191" class="node node--type-knowledge-base node--view-mode-teaser-restricted article"> <div class="page-label">How-To</div> <h2 class="item-title"> <a href="/how-to/how-correctly-sign-zoom-desktop-app" rel="bookmark">How to Correctly Sign Into Zoom Desktop App </a> </h2> <div class="node__content"> <ul class="field field--name-field-audience field--type-entity-reference field--label-hidden list-style-2"> <li>Technical Partner</li> </ul> </div> </article></div> <div class="views-row"> <article data-history-node-id="108196" class="node node--type-knowledge-base node--view-mode-teaser article"> <div class="page-label">How-To</div> <h2 class="item-title"> <a href="/how-to/how-have-zoom-meeting-almost-good-being-there" rel="bookmark">How to Have a Zoom Meeting That Is (Almost) as Good as Being There</a> </h2> <div class="node__content"> <p class="item-description"> These tips were originally developed by the UCSF Program Management Office (PMO). They have been expanded by IT. </p><ul class="field field--name-field-audience field--type-entity-reference field--label-hidden list-style-2"> <li>Faculty</li> <li>Staff</li> </ul> </div> </article></div> <div class="views-row"> <article data-history-node-id="119751" class="node node--type-knowledge-base node--view-mode-teaser-restricted article"> <div class="page-label">How-To</div> <h2 class="item-title"> <a href="/how-to/zoom-cloud-recording" rel="bookmark">Zoom Cloud Recording </a> </h2> <div class="node__content"> <ul class="field field--name-field-audience field--type-entity-reference field--label-hidden list-style-2"> <li>Affiliate</li> <li>Faculty</li> <li>Staff</li> <li>Student</li> <li>Technical Partner</li> <li>Volunteer</li> </ul> </div> </article></div> <div class="views-row"> <article data-history-node-id="119746" class="node node--type-knowledge-base node--view-mode-teaser-restricted article"> <div class="page-label">How-To</div> <h2 class="item-title"> <a href="/how-to/zoom-closed-captioning" rel="bookmark">Zoom Closed Captioning</a> </h2> <div class="node__content"> <ul class="field field--name-field-audience field--type-entity-reference field--label-hidden list-style-2"> <li>Affiliate</li> <li>Faculty</li> <li>Staff</li> <li>Student</li> <li>Technical Partner</li> <li>Volunteer</li> </ul> </div> </article></div> <div class="views-row"> <article data-history-node-id="125951" class="node node--type-knowledge-base node--view-mode-teaser article"> <div class="page-label">How-To</div> <h2 class="item-title"> <a href="/how-to/zoom-changing-zoom-meeting-teams-meeting-outage" rel="bookmark">Zoom: Changing a Zoom Meeting to a Teams Meeting in an Outage</a> </h2> <div class="node__content"> <p class="item-description"> OverviewIn the event of a Zoom outage, you may need to switch meeting platforms quickly to continue collaborating and meeting with colleagues both on and off campus. While Zoom is the preferred web conferencing platform at UCSF, Microsoft Teams has a meeting option that can be used as an alternative in the event of an outage with Zoom.These instructions will detail how to switch an existing Zoom meeting to a Teams meeting for the following platforms: </p><ul class="field field--name-field-audience field--type-entity-reference field--label-hidden list-style-2"> <li>Affiliate</li> <li>Faculty</li> <li>Staff</li> <li>Student</li> <li>Volunteer</li> <li>Email & Collaboration</li> </ul> </div> </article></div> <div class="views-row"> <article data-history-node-id="108221" class="node node--type-knowledge-base node--view-mode-teaser article"> <div class="page-label">How-To</div> <h2 class="item-title"> <a href="/how-to/recommended-security-settings-zoom" rel="bookmark">Recommended Security Settings for Zoom</a> </h2> <div class="node__content"> <p class="item-description"> OverviewThere have been reports internally at UCSF of increased attempts to interrupt Zoom meetings for nefarious purposes. Below are recommendations to increase the privacy of your Zoom meetings.&nbsp;Get acquainted with Zoom’s options, so you can choose the appropriate configuration to safeguard the privacy of your meetings. For sensitive meetings, consider applying all the following recommendations.&nbsp;Steps to enhance Zoom privacyThese are considered the most effective ways of keeping interlopers out of your meetings: </p><ul class="field field--name-field-audience field--type-entity-reference field--label-hidden list-style-2"> <li>Technical Partner</li> </ul> </div> </article></div> <div class="views-row"> <article data-history-node-id="119391" class="node node--type-knowledge-base node--view-mode-teaser-restricted article"> <div class="page-label">How-To</div> <h2 class="item-title"> <a href="/how-to/zoom-why-cant-i-see-my-meetings-zoom-desktop-app" rel="bookmark">Zoom: Why can't I see my meetings in the Zoom desktop app?</a> </h2> <div class="node__content"> <ul class="field field--name-field-audience field--type-entity-reference field--label-hidden list-style-2"> <li>Affiliate</li> <li>Faculty</li> <li>Staff</li> <li>Student</li> <li>Technical Partner</li> <li>Volunteer</li> </ul> </div> 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