Contact Us | Customer Care – Standard Chartered UAE

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href="/ae/deposits/xtra-saver-account/"> <div class="sc-nav-drop__col-text"> <p class=" sc-nav-drop__link sc-nav-drop__link-indent "> XtraSaver Account </p> <p class=" sc-nav-drop__desc only-desktop only-desktop "> Earn higher returns with XtraSaver Account </p> </div> </a> </li> <li class="sc-nav-drop__col-item"> <a title="Saadiq XtraSaver Account" href="/ae/deposits/saadiq-xtrasaver/"> <div class="sc-nav-drop__col-text"> <p class=" sc-nav-drop__link sc-nav-drop__link-indent "> Saadiq XtraSaver Account </p> <p class="sc-nav-drop__desc only-desktop"> High profit rate on Saadiq XtraSaver Account </p> </div> </a> </li> <li class="sc-nav-drop__col-item"> <a title="Wealth$aver Account" href="/ae/deposits/wealth-saver/"> <div class="sc-nav-drop__col-text"> <p class=" sc-nav-drop__link sc-nav-drop__link-indent "> Wealth$aver Account </p> <p class="sc-nav-drop__desc only-desktop"> Speed up your savings with the Wealth$aver account, offering up to 5% p.a. profit rate </p> </div> </a> </li> </ul> </div> <div class="sc-nav-drop__col"> <div class="sc-nav-drop__col-label"> <span><a title="Fixed Account" href="/ae/deposits/">Fixed Account</a></span> </div> <ul class="sc-nav-drop__col-list"> <li class="sc-nav-drop__col-item"> <a title="Fixed Deposits" href="/ae/deposits/fixed-deposit/"> <div class="sc-nav-drop__col-text"> <p class=" sc-nav-drop__link sc-nav-drop__link-indent "> Fixed Deposits </p> <p class="sc-nav-drop__desc only-desktop"> Ensures peace of mind and high returns </p> </div> </a> </li> <li class="sc-nav-drop__col-item"> <a title="Saadiq Term Account" href="/ae/islamic/saadiq-term-account/"> <div class="sc-nav-drop__col-text"> <p class=" sc-nav-drop__link sc-nav-drop__link-indent "> Saadiq Term Account </p> <p class="sc-nav-drop__desc only-desktop"> Earn competitive returns that complements your belief </p> </div> </a> </li> <li class="sc-nav-drop__col-item"> <a title="Saadiq Wakalah Fixed Deposit Account" href="/ae/deposits/saadiq-wakalah-fixed-deposit/"> <div class="sc-nav-drop__col-text"> <p class=" sc-nav-drop__link sc-nav-drop__link-indent "> Saadiq Wakalah Fixed Deposit Account </p> <p class="sc-nav-drop__desc only-desktop"> Amplify your savings with the new Saadiq Wakalah Fixed Deposit Account </p> </div> </a> </li> </ul> </div>  <div class="sc-nav-drop__col sc-nav-drop__col-promo"> <a title="XtraSaver Account" href="/ae/deposits/xtra-saver-account/"> <div class="sc-nav-drop__promo-box"> <img src="https://av.sc.com/ae/content/images/DXB-010234-SCB-UAE-Website-Images-290x150px_XtraSaver-Jar-op1.jpg" alt="XtraSaver Account" loading="lazy" width="290" height="150" /> <div class="sc-nav-drop__promo-text"> <p class="sc-nav-drop__promo-title"> XtraSaver Account </p> <p class="sc-nav-drop__promo-desc"> Earn higher returns with XtraSaver Account </p> </div> </div> </a> </div>  <div class="sc-nav-drop__view-all"> <a href="/ae/deposits/" class="sc-nav-drop__btn"> View All Accounts & Deposits </a> </div> </div> </div> </div> </div> </div> </li>  <li class="sc-nav__item sc-nav__item--has-meganav"> <button class="sc-nav__btn sc-nav__menu">Credit Cards</button> <div class="sc-nav__mgnv-wrapper"> <div class="sc-nav-drop"> <button class="sc-nav__btn sc-nav-drop__back sc-nav__back only-mobile"> Back </button> <div class="sc-nav-drop__content"> <div class="sc-nav-drop__wrapper sc-nav__container"> <div class="sc-nav-drop__col-wrapper"> <div class="sc-nav-drop__col"> <div class="sc-nav-drop__col-label"> <span><a title="Credit Cards" href="/ae/credit-cards/">Credit Cards</a></span> </div> <ul class="sc-nav-drop__col-list"> <li class="sc-nav-drop__col-item"> <a title="JOURNEY" class="sc-nav-drop__col-item-link" href="/ae/credit-cards/journey/"><img class="sc-nav-drop__img" aria-hidden="true" src="https://av.sc.com/ae/content/images/ae-nav-440x-280y-sc-card-on-journey.png" alt="JOURNEY" loading="lazy" width="90" height="55" /> <div class="sc-nav-drop__col-text"> <p class="sc-nav-drop__link">JOURNEY</p> <p class="sc-nav-drop__desc"> Go further with the reward points and travel privileges </p> </div> </a> </li> <li class="sc-nav-drop__col-item"> <a title=" Smart Saadiq" class="sc-nav-drop__col-item-link" href="/ae/credit-cards/smart-saadiq/"><img class="sc-nav-drop__img" aria-hidden="true" src="https://av.sc.com/ae/content/images/pk-smart-sadiq-pintile.jpg" alt=" Smart Saadiq" loading="lazy" width="90" height="55" /> <div class="sc-nav-drop__col-text"> <p class="sc-nav-drop__link"> Smart Saadiq</p> <p class="sc-nav-drop__desc"> A world of zero worries </p> </div> </a> </li> <li class="sc-nav-drop__col-item"> <a title="SIMPLY CASH" class="sc-nav-drop__col-item-link" href="/ae/credit-cards/simply-cash/"><img class="sc-nav-drop__img" aria-hidden="true" src="https://av.sc.com/ae/content/images/ae-nav-440x-280y-simply-cash.png " alt="Cashback" loading="lazy" width="90" height="55" /> <div class="sc-nav-drop__col-text"> <p class="sc-nav-drop__link">SIMPLY CASH</p> <p class="sc-nav-drop__desc"> You get cashback on everything </p> </div> </a> </li> </ul> </div> <div class="sc-nav-drop__col sc-nav-drop__col--no-left-border"> <span class="sc-nav-drop__col-spacing"></span> <ul class="sc-nav-drop__col-list"> <li class="sc-nav-drop__col-item"> <a title="Manhattan Rewards+" class="sc-nav-drop__col-item-link" href="/ae/credit-cards/manhattan-rewards/"><img class="sc-nav-drop__img" aria-hidden="true" src="https://av.sc.com/ae/content/images/DXB-010234-SCB-UAE-Website-Cards-440x280px_Mahhattan.png" alt="Manhattan Rewards+" loading="lazy" width="90" height="55" /> <div class="sc-nav-drop__col-text"> <p class="sc-nav-drop__link"> Manhattan Rewards+ </p> <p class="sc-nav-drop__desc"> The best credit card loyalty programme </p> </div> </a> </li> <li class="sc-nav-drop__col-item"> <a title="X Credit Card" class="sc-nav-drop__col-item-link" href="/ae/credit-cards/x-card/"><img class="sc-nav-drop__img" aria-hidden="true" src="https://av.sc.com/ae/content/images/DXB-010234-SCB-UAE-Website-Cards-440x280px_X.png" alt="X Credit Card " loading="lazy" width="90" height="55" /> <div class="sc-nav-drop__col-text"> <p class="sc-nav-drop__link">X Credit Card</p> <p class="sc-nav-drop__desc"> Cashback was never so easy </p> </div> </a> </li> </ul> </div> <div class="sc-nav-drop__col"> <span class="sc-nav-drop__col-spacing"></span> <ul class="sc-nav-drop__col-list"> <li class="sc-nav-drop__col-item"> <a title="360 Rewards " href="/ae/360rewards/"> <div class="sc-nav-drop__col-text"> <p class="sc-nav-drop__link">360 Rewards</p> <p class="sc-nav-drop__desc"> Earn points for every spend </p> </div> </a> </li> <li class="sc-nav-drop__col-item"> <a title="Card offers " href="/ae/promotions/"> <div class="sc-nav-drop__col-text"> <p class="sc-nav-drop__link">Card offers</p> <p class="sc-nav-drop__desc"> Enjoy exciting privileges </p> </div> </a> </li> <li class="sc-nav-drop__col-item"> <a title="Purchase with Rewards" href="/ae/credit-cards/purchase-with-rewards/"> <div class="sc-nav-drop__col-text"> <p class="sc-nav-drop__link"> Purchase with Rewards </p> <p class="sc-nav-drop__desc"> Today鈥檚 Points are tomorrow鈥檚 savings </p> </div> </a> </li> <li class="sc-nav-drop__col-item"> <a title="Transfer Rewards " href="/ae/credit-cards/transfer-rewards/"> <div class="sc-nav-drop__col-text"> <p class="sc-nav-drop__link">Transfer Rewards</p> <p class="sc-nav-drop__desc"> Transfer Rewards to travel happier </p> </div> </a> </li> </ul> </div>   <div class="sc-nav-drop__col sc-nav-drop__col-promo"> <a title="Find the best card for you" href="/ae/credit-cards/finder/"> <div class="sc-nav-drop__promo-box"> <img src="https://av.sc.com/ae/content/images/ae-credit-card-performance-pintile-290x150_01.jpg" alt="Find the best card for you" loading="lazy" width="290" height="150" /> <div class="sc-nav-drop__promo-text"> <p class="sc-nav-drop__promo-title"> Find the best card for you </p> <p class="sc-nav-drop__promo-desc"> Apply for a credit card today online and enjoy up to <strong>AED 2000</strong> cashback* </p> </div> </div> </a> </div>  <div class="sc-nav-drop__view-all"> <a href="/ae/credit-cards/" class="sc-nav-drop__btn"> View All Credit Cards </a> </div> </div> </div> </div> </div> </div> </li>  <li class="sc-nav__item sc-nav__item--has-meganav"> <button class="sc-nav__btn sc-nav__menu">Borrow</button> <div class="sc-nav__mgnv-wrapper"> <div class="sc-nav-drop"> <button class="sc-nav__btn sc-nav-drop__back sc-nav__back only-mobile"> Back </button> <div class="sc-nav-drop__content"> <div class="sc-nav-drop__wrapper sc-nav__container"> <div class="sc-nav-drop__col-wrapper"> <div class="sc-nav-drop__col"> <div class="sc-nav-drop__col-label"> <span><a title="Mortgages" href="/ae/loans/">Mortgages</a></span> </div> <ul class="sc-nav-drop__col-list"> <li class="sc-nav-drop__col-item"> <a title="Home Loans " href="/ae/loans/home-suite/"> <div class="sc-nav-drop__col-text"> <p class="sc-nav-drop__link">Home Loans</p> <p class="sc-nav-drop__desc"> Low interest rates and no fees to help you own your dream home </p> </div> </a> </li>  </ul> </div> <div class="sc-nav-drop__col"> <div class="sc-nav-drop__col-label"> <span><a title="Home Finances" href="/ae/loans/">Home Finances</a></span> </div> <ul class="sc-nav-drop__col-list"> <li class="sc-nav-drop__col-item"> <a title="Saadiq Home Finance" href="/ae/islamic/saadiq-home-finance/"> <div class="sc-nav-drop__col-text"> <p class="sc-nav-drop__link"> Saadiq Home Finance </p> <p class="sc-nav-drop__desc"> Based on Ijarah concept & approved by an independent Shariah Supervisory Committee </p> </div> </a> </li>  </ul> </div> <div class="sc-nav-drop__col"> <div class="sc-nav-drop__col-label"> <span><a title="Manage your finances" href="/ae/bank-with-us/manage-your-finances/">Manage your finances</a></span> </div> <ul class="sc-nav-drop__col-list"> <li class="sc-nav-drop__col-item"> <a title="Loan on Card Get Cash From Card" href="/ae/bank-with-us/manage-your-finances/fixed-payment-plan/"> <div class="sc-nav-drop__col-text"> <p class="sc-nav-drop__link">LOAN ON CARD/ GET CASH FROM CARD</p> <p class="sc-nav-drop__desc"> Transfer some of your available credit limit to your personal account </p> </div> </a> </li> <li class="sc-nav-drop__col-item"> <a title="Easy Payment Plan" href="/ae/bank-with-us/manage-your-finances/easy-payment-plan/"> <div class="sc-nav-drop__col-text"> <p class="sc-nav-drop__link">Easy Payment Plan</p> <p class="sc-nav-drop__desc"> Monthly repayments are much more affordable </p> </div> </a> </li> <li class="sc-nav-drop__col-item"> <a title="Debt Restructuring Plan" href="/ae/loans/debt-restructuring/"> <div class="sc-nav-drop__col-text"> <p class="sc-nav-drop__link">Debt Restructuring Plan</p> <p class="sc-nav-drop__desc"> Supporting you through the tough times </p> </div> </a> </li> </ul> </div>  <div class="sc-nav-drop__col sc-nav-drop__col-promo"> <a title="Home Loans" href="/ae/loans/home-suite/"> <div class="sc-nav-drop__promo-box"> <img src="https://av.sc.com/ae/content/images/DXB-010234-SCB-UAE-Website-Images-290x150px_Saadiq-Home-Finance.jpg" alt="Home Loans" loading="lazy" width="290" height="150" /> <div class="sc-nav-drop__promo-text">  <p class="sc-nav-drop__promo-title"> Home Loans </p> <p class="sc-nav-drop__promo-desc"> Own a home with a bundle of attractive options </p> </div> </div> </a> </div>  <div class="sc-nav-drop__view-all"> <a href="/ae/loans/" class="sc-nav-drop__btn"> View All Mortgages </a> </div> </div> </div> </div> </div> </div> </li>  <li class="sc-nav__item sc-nav__item--has-meganav"> <button class="sc-nav__btn sc-nav__menu">Invest</button> <div class="sc-nav__mgnv-wrapper"> <div class="sc-nav-drop"> <button class="sc-nav__btn sc-nav-drop__back sc-nav__back only-mobile"> Back </button> <div class="sc-nav-drop__content"> <div class="sc-nav-drop__wrapper sc-nav__container"> <div class="sc-nav-drop__col-wrapper"> <div class="sc-nav-drop__col"> <div class="sc-nav-drop__col-label"> <span><a title="Ways to Invest" href="/ae/investments/">Ways to Invest</a></span> </div> <ul class="sc-nav-drop__col-list"> <li class="sc-nav-drop__col-item"> <div class="sc-nav-drop__col-text"> <a title="MUTUAL FUNDS" class="sc-nav-drop__link sc-nav-drop__link-indent" href="/ae/investments/mutual-funds/"> MUTUAL FUNDS </a> </div> </li> <li class="sc-nav-drop__col-item"> <div class="sc-nav-drop__col-text"> <a title="WRAP PRODUCTS" class="sc-nav-drop__link sc-nav-drop__link-indent" href="/ae/investments/wrap-products/"> WRAP PRODUCTS </a> </div> </li> <li class="sc-nav-drop__col-item"> <div class="sc-nav-drop__col-text"> <a title="FIXED INCOME SECURITIES" class="sc-nav-drop__link sc-nav-drop__link-indent" href="/ae/investments/fixed-income-securities/"> FIXED INCOME SECURITIES </a> </div> </li> <li class="sc-nav-drop__col-item"> <div class="sc-nav-drop__col-text"> <a title="WEALTH LENDING" class="sc-nav-drop__link sc-nav-drop__link-indent" href="/ae/investments/wealth-lending/"> WEALTH LENDING </a> </div> </li> <li class="sc-nav-drop__col-item"> <div class="sc-nav-drop__col-text"> <a title="TREASURY SOLUTIONS" class="sc-nav-drop__link sc-nav-drop__link-indent" href="/ae/investments/treasury-solutions/"> TREASURY SOLUTIONS </a> </div> </li> </ul> </div> <div class="sc-nav-drop__col"> <div class="sc-nav-drop__col-label"> <span><a title="DIGITAL WEALTH SOLUTIONS" href="#">DIGITAL WEALTH SOLUTIONS</a></span> </div> <ul class="sc-nav-drop__col-list"> <li class="sc-nav-drop__col-item"> <div class="sc-nav-drop__col-text"> <a title="Online Equity Trading" class="sc-nav-drop__link sc-nav-drop__link-indent" href="/ae/online-equity-trading/"> Online Equity Trading </a> </div> </li> <li class="sc-nav-drop__col-item"> <div class="sc-nav-drop__col-text"> <a title="ONLINE MUTUAL FUNDS" class="sc-nav-drop__link sc-nav-drop__link-indent" href="/ae/online-mutual-funds/"> ONLINE MUTUAL FUNDS </a> </div> </li> <li class="sc-nav-drop__col-item"> <div class="sc-nav-drop__col-text"> <a title="TRADE FX " class="sc-nav-drop__link sc-nav-drop__link-indent" href="/ae/investments/trade-fx/"> TRADE FX </a> </div> </li> <li class="sc-nav-drop__col-item"> <div class="sc-nav-drop__col-text"> <a title="SC DIGIADVISORY" class="sc-nav-drop__link sc-nav-drop__link-indent" href="/ae/sc-digiadvisory/"> SC DIGIADVISORY </a> </div> </li> </ul> </div> <div class="sc-nav-drop__col"> <div class="sc-nav-drop__col-label"> <span><a title="Tools To Help" href="#">EMPOWER YOUR FINANCIAL DECISIONS </a></span> </div> <ul class="sc-nav-drop__col-list"> <li class="sc-nav-drop__col-item"> <div class="sc-nav-drop__col-text"> <a title="CUSTOMER INVESTMENT PROFILE" class="sc-nav-drop__link sc-nav-drop__link-indent" href="https://av.sc.com/ae/content/docs/ae-cips-quest-orignal.pdf"> CUSTOMER INVESTMENT PROFILE </a> </div> </li> <li class="sc-nav-drop__col-item"> <div class="sc-nav-drop__col-text"> <a title="MARKET VIEWS ON THE GO" class="sc-nav-drop__link sc-nav-drop__link-indent" 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class="sc-nav-drop__col-text"> <a title="Basics of Banking" class="sc-nav-drop__link sc-nav-drop__link-indent" href="/ae/stories/basics-of-banking/"> Basics of Banking <svg class="icon-right-arrow" width="4" height="6" xmlns="http://www.w3.org/2000/svg" viewBox="-12 12.9 4.6 7.1"> <style> .st0 { fill: #c0c0c0; } </style> <g> <path class="st0" d="M-12 18.9l2.5-2.5L-12 14l1.1-1.1 3.5 3.5-3.5 3.5z"> </path> </g> </svg> </a> </div> </li>  </ul> </div> <div class="sc-nav-drop__col"> <div class="sc-nav-drop__col-label"></div> <ul class="sc-nav-drop__col-list"> <li class="sc-nav-drop__col-item"> <a title="Digital Banking" href="/ae/digital-banking/"> <div class="sc-nav-drop__col-text"> <svg style="height: 43px; max-width: 60px" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 122.5 100"> <title> icon-sc-convenient banking 24h phone assistance </title> <g data-name="Layer 2"> <g> <path d="M117.9 99.79H89.1a4.61 4.61 0 01-4.6-4.6v-50.4a4.61 4.61 0 014.6-4.6h28.8a4.61 4.61 0 014.6 4.6v50.4a4.61 4.61 0 01-4.6 4.6zm-28.8-57.6a2.6 2.6 0 00-2.6 2.6v50.4a2.6 2.6 0 002.6 2.6h28.8a2.6 2.6 0 002.6-2.6v-50.4a2.6 2.6 0 00-2.6-2.6z" fill="#d4d4d4" id="Rounded_Rectangle_15" data-name="Rounded Rectangle 15"></path> <path d="M102.5 94.74a3.15 3.15 0 113.15-3.15 3.15 3.15 0 01-3.15 3.15zm0-4.8a1.65 1.65 0 101.65 1.65 1.65 1.65 0 00-1.65-1.65z" fill="#d4d4d4" id="Ellipse_1" data-name="Ellipse 1"></path> <path d="M115 85H91a.5.5 0 010-1h24a.5.5 0 010 1zM107 48h-8a.5.5 0 010-1h8a.5.5 0 010 1z" fill="#d4d4d4"></path> <path d="M81 81H7.9A7.6 7.6 0 010 73.19V8.79C0 4.54 3.17 0 7.9 0h96.4c4.76 0 7.7 4.56 7.7 8.79V36h-2V8.79c0-3.27-2.18-6.79-5.7-6.79H7.9C4.37 2 2 5.51 2 8.79v64.4A5.6 5.6 0 007.9 79H81z" fill="#d4d4d4" id="Rounded_Rectangle_14" data-name="Rounded Rectangle 14"></path> <path d="M56.7 15.94a3.15 3.15 0 113.15-3.15 3.15 3.15 0 01-3.15 3.15zm0-4.8a1.65 1.65 0 101.65 1.65 1.65 1.65 0 00-1.65-1.65z" fill="#d4d4d4" data-name="Ellipse 1 copy"> </path> <path d="M7.5 70.5A.5.5 0 017 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63.48v.58a2.89 2.89 0 01.93-.87 2.56 2.56 0 011.3-.31 2.42 2.42 0 011.72.58 2.2 2.2 0 01.62 1.68V70h-1.19v-4.71a1.31 1.31 0 00-.41-1 1.63 1.63 0 00-1.12-.36 2 2 0 00-.74.14 1.67 1.67 0 00-1 1 2.09 2.09 0 00-.14.76V70h-1.2v-9.63h1.2v2.52q.04.26.03.59z" fill="#d4d4d4"></path> </g> </g> </svg> <span class="sc-nav-drop__col-label"></span> <p class="sc-nav-drop__promo-title"> <strong>Digital Banking</strong> </p> <p class="sc-nav-drop__desc"> Explore everything that can be done digitally in just minutes </p> <p class="sc-nav-drop__link">Know More</p> </div> </a> </li> </ul> </div> <div class="sc-nav-drop__col"> <div class="sc-nav-drop__col-label"></div> <ul class="sc-nav-drop__col-list"> <li class="sc-nav-drop__col-item"> <a title="Get in touch with us" href="/ae/contact-us/"> <div class="sc-nav-drop__col-text"> <svg style="height: 43px; max-width: 60px" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 82 102"> <title>icon-sc-call assistance</title> <g data-name="Layer 2"> <g> <path d="M1 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If we鈥檝e disappointed you, we鈥檙e sorry and would like to have the opportunity to put things right. <br/> <br/>You can leave your contact details in the form below and we will get in touch with you. <br/> <br/><a href="https://www.sc.com/ae/personal/reachus/" class="button small green radius">Get in touch<br/></a> <br/> <br/>For account related matters, you may contact us via email through our <a href="https://ae.online.standardchartered.com/nfs/ibank/ae/foa/login.htm">Secured Mailbox Service</a> using your Online Banking login details. <br/> <br/> <br/> </p> </div> </div> <div class="shadow-block"> </div> <div class="row"> <div class="twelve columns"> <h3 class='subheader icon_head icon-f4' id='Chatwithus'><span class="icons_large"></span>Chat with us</h3> <p> <h4>Video chat</h4> <p>Prefer face-to-face interaction? Start a video session with our consultants.</p> <h4>Audio chat</h4> <p>On the move? 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