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Can't use Calendly Trigger in Automations - Ask a question - Community
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Creating a completely new automation. Testing both available Calendly trigger options — the issue persists regardless of which one I use. Calendly itself seems to be functioning correctly on the account level; appointment synchronization is working without any issues. When reviewing the..." /> <meta name="twitter:description" content="I am unable to use the Calendly Trigger in Automations, as I consistently receive the error message: “Unable to verify the connection.” Here is what I have tried so far: Deleting the trigger and re-adding it. Creating a completely new automation. Testing both available Calendly trigger options — the issue persists regardless of which one I use. Calendly itself seems to be functioning correctly on the account level; appointment synchronization is working without any issues. When reviewing the..." /> <meta property="og:article:section" content="Ask a question" /> <meta property="og:article:section:color" content="0088CC" /> <meta property="article:published_time" content="2024-11-21T15:08:31+00:00" /> <meta property="og:ignore_canonical" content="true" /> </head> <body class="crawler browser-update"> <div class="craftHeader craft-api"> <div class="skeleton-loader"> <div class="skeleton-logo"></div> <div class="skeleton-links"> <div class="skeleton-line"></div> <div class="skeleton-line"></div> <div class="skeleton-line"></div> <div class="skeleton-line"></div> <div class="skeleton-line"></div> </div> <div class="skeleton-buttons"> <div class="skeleton-button"></div> <div class="skeleton-button"></div> <div class="skeleton-mobile-menu"></div> </div> </div> <div class="dynamic-header loading"></div> </div> <header> <a href="/"> Community </a> </header> <div id="main-outlet" class="wrap" role="main"> <div id="topic-title"> <h1> <a href="/t/cant-use-calendly-trigger-in-automations/25582">Can't use Calendly Trigger in Automations</a> </h1> <div class="topic-category" itemscope itemtype="http://schema.org/BreadcrumbList"> <span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a href="/c/ask-a-question/77" class="badge-wrapper bullet" itemprop="item"> <span class='badge-category-bg' style='background-color: #0088CC'></span> <span class='badge-category clear-badge'> <span class='category-name' itemprop='name'>Ask a question</span> </span> </a> <meta itemprop="position" content="1" /> </span> </div> </div> <div itemscope itemtype='http://schema.org/DiscussionForumPosting'> <meta itemprop='headline' content='Can't use Calendly Trigger in Automations'> <link itemprop='url' href='https://community.activecampaign.com/t/cant-use-calendly-trigger-in-automations/25582'> <meta itemprop='datePublished' content='2024-11-21T15:08:30Z'> <meta itemprop='articleSection' content='Ask a question'> <meta itemprop='keywords' content=''> <div itemprop='publisher' itemscope itemtype="http://schema.org/Organization"> <meta itemprop='name' content='ActiveCampaign'> </div> <div id='post_1' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://community.activecampaign.com/u/svenjonasroe'><span itemprop='name'>svenjonasroe</span></a> </span> <link itemprop="mainEntityOfPage" href="https://community.activecampaign.com/t/cant-use-calendly-trigger-in-automations/25582"> <span class="crawler-post-infos"> <time datetime='2024-11-21T15:08:31Z' class='post-time'> November 21, 2024, 3:08pm </time> <meta itemprop='dateModified' content='2024-11-21T15:08:31Z'> <span itemprop='position'>1</span> </span> </div> <div class='post' itemprop='text'> <p>I am unable to use the Calendly Trigger in Automations, as I consistently receive the error message: <strong>“Unable to verify the connection.”</strong></p> <p>Here is what I have tried so far:</p> <ul> <li>Deleting the trigger and re-adding it.</li> <li>Creating a completely new automation.</li> <li>Testing both available Calendly trigger options — the issue persists regardless of which one I use.</li> </ul> <p>Calendly itself seems to be functioning correctly on the account level; appointment synchronization is working without any issues. When reviewing the logs, I can see that data is being transmitted. However, the trigger cannot be used.</p> <p>The problem appears to be connected to the following GET request:<br> <code>https://xxxxxxx.activehosted.com/api/3/integrationLayer/connections/verify?app_version=xxxxxxxx</code></p> <p>This request returns a <strong>400 Bad Request</strong> status code.</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/CommentAction"/> <meta itemprop="userInteractionCount" content="0" /> </div> </div> <div id='post_2' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://community.activecampaign.com/u/Mika'><span itemprop='name'>Mika</span></a> </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-11-21T16:15:33Z' class='post-time'> November 21, 2024, 4:15pm </time> <meta itemprop='dateModified' content='2024-11-21T16:15:33Z'> <span itemprop='position'>2</span> </span> </div> <div class='post' itemprop='text'> <p>Our team may need to look into your account specifically to help. Have you already opened a support ticket?</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/CommentAction"/> <meta itemprop="userInteractionCount" content="1" /> </div> </div> <div id='post_3' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://community.activecampaign.com/u/svenjonasroe'><span itemprop='name'>svenjonasroe</span></a> </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-11-22T07:09:44Z' class='post-time'> November 22, 2024, 7:09am </time> <meta itemprop='dateModified' content='2024-11-22T07:09:44Z'> <span itemprop='position'>3</span> </span> </div> <div class='post' itemprop='text'> <p>Yes, here is the ticket number: <code>9920302</code><br> Unfortunately, I have not yet received any help with this urgent problem, so I have tried my luck here in the community… <img src="https://community.activecampaign.com/images/emoji/twitter/weary.png?v=12" title=":weary:" class="emoji" alt=":weary:" loading="lazy" width="20" height="20"></p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/CommentAction"/> <meta itemprop="userInteractionCount" content="0" /> </div> </div> </div> </div> <footer class="container wrap"> <nav class='crawler-nav'> <ul> <li itemscope itemtype='http://schema.org/SiteNavigationElement'> <span itemprop='name'> <a href='/' itemprop="url">Home </a> </span> </li> <li itemscope itemtype='http://schema.org/SiteNavigationElement'> <span itemprop='name'> <a href='/categories' itemprop="url">Categories </a> </span> </li> <li itemscope itemtype='http://schema.org/SiteNavigationElement'> <span itemprop='name'> <a href='/guidelines' itemprop="url">FAQ/Guidelines </a> </span> </li> <li itemscope itemtype='http://schema.org/SiteNavigationElement'> <span itemprop='name'> <a href='/tos' itemprop="url">Terms of Service </a> </span> </li> <li itemscope itemtype='http://schema.org/SiteNavigationElement'> <span itemprop='name'> <a href='/privacy' itemprop="url">Privacy Policy </a> </span> </li> </ul> </nav> <p class='powered-by-link'>Powered by <a href="https://www.discourse.org">Discourse</a>, best viewed with JavaScript enabled</p> </footer> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-NQ88L9R" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <script type="text/javascript" src="https://www.activecampaign.com/js/js.cookie.js"></script> <link rel="preload" href="/theme-javascripts/f1306e51f28455b5557defbeff13bbbc6b4d2457.js?__ws=community.activecampaign.com" as="script"> <script defer="" src="/theme-javascripts/f1306e51f28455b5557defbeff13bbbc6b4d2457.js?__ws=community.activecampaign.com" data-theme-id="46"></script> <div class="craftFooter craft-api"></div> <div class="buorg"><div>Unfortunately, <a href="https://www.discourse.org/faq/#browser">your browser is unsupported</a>. 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