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<!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <title>Contact Us - Prospect Park Zoo</title> <meta property="og:title" content="Contact Us - Prospect Park Zoo"> <meta property="og:url" content="https://prospectparkzoo.com/contact"> <meta property="og:description" content=""> <meta property="og:image" content="https://cdn.wcs.org/2022/05/23/7pyaa684xo_Julie_Larsen_Maher_2297_North_American_River_Otters_PPZ_04_07_21_1_2x.jpg"> <meta name="viewport" content="width=device-width, initial-scale=1"> <link rel="dns-prefetch" href="//fscdn.wcs.org">  <link rel="stylesheet" href="/vite/assets/application-DfK4aX4o.css" media="all" />   <link rel="apple-touch-icon-precomposed" sizes="144x144" href="/assets/wcsorg/favicons/apple-touch-icon-144x144-faa2945b3e8edac1858a77c4424b1d9333239d4eb43fe410c286c8cc8ba69b51.png" /> <link rel="apple-touch-icon-precomposed" sizes="152x152" 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href="https://bronxzoo.com">Bronx Zoo</a></li> <li><a class="pad-1" data-track-gtm="Global Navigation|Central Park Zoo" href="https://centralparkzoo.com">Central Park Zoo</a></li> <li><a class="pad-1" data-track-gtm="Global Navigation|New York Aquarium" href="https://nyaquarium.com">New York Aquarium</a></li> <li><a class="pad-1" data-track-gtm="Global Navigation|Prospect Park Zoo" href="https://prospectparkzoo.com">Prospect Park Zoo</a></li> <li><a class="pad-1" data-track-gtm="Global Navigation|Queens Zoo" href="https://queenszoo.com">Queens Zoo</a></li> <li><a class="pad-1" data-track-gtm="Global Navigation|Member Portal" href="https://wcsmembers.com">Member Portal</a></li> </ul> </nav> <div class="menu__nav__tertiary"> <hr class="divided color-highlight hide-medium" aria-hidden="true"> <ul class="menu__nav__inner"> <li> <a data-track-gtm="Root - Saving Wildlife and Wild Places|Navigation|Donate" class="menu-donate" href="/donate">Donate</a> </li> <li> <a data-track-gtm="Root - Saving Wildlife and Wild Places|Navigation|Membership" class="menu-membership" href="/membership">Membership</a> </li> <li> <a data-track-gtm="Root - Saving Wildlife and Wild Places|Navigation|Buy Tickets" class="menu-tickets fill-tiger color-polar" href="/tickets"> <span class="menu-tickets-buy">Buy </span>Tickets </a> </li> </ul> </div> </div> </nav> </header> </div> </div> <main id="content" class="flex-grow "> <header class="container-medium header align-center pegged pad-1-horizontal " data-view="shared/components/_header"> <h1 class="header__title type-heading-xl color-heading margin-3-top margin-1-left margin-1-right margin-4-top-medium margin-2-left-medium margin-2-right-medium margin-3-bottom margin-4-bottom-medium"> <div class="header__title__prelude type-utility-large color-header-prelude"> <a href="/">Prospect Park Zoo</a> </div> Contact Us </h1> </header> <div class="page"> <div class="wysiwyg container-medium margin-standard-bottom pad-2-horizontal"> <p style="text-align: center;"><strong> PROSPECT PARK ZOO <br></strong>450 Flatbush Avenue<br>Brooklyn, New York 11225 <br></p> </div> <div class="container-medium margin-standard-bottom"> <div class="container align-center alerts__normal-priority margin-3-vertical"> <h2 class="hide-visually">Alerts</h2> <p class="alert color-callout"> <span class="margin-2-right" aria-hidden="true"> <svg class="icon " height="24" width="24" viewBox="0 0 24 24" aria-hidden="true" role="presentation" tabindex="-1" disabled="disabled" clickable="false"> <use xlink:href="#icon-alert"></use> <rect x="0" y="0" width="24" height="24" fill="transparent"></rect> </svg> </span> We are currently experiencing extremely high call volume to Member Services. Please expect some extended wait times. Thank you for your patience and understanding. </p> </div> </div> <script src="" async></script> <div class="wysiwyg container-small margin-standard-bottom pad-2-horizontal"> <hr> </div> <div class="wysiwyg container-medium margin-standard-bottom pad-2-horizontal"> <p style="text-align: center;">Find answers for commonly asked questions and important visitor information at these links: </p><ul style="text-align: center;"> <li><a href="/plan-your-visit/faqs">General Info & Park FAQs</a></li> <li><a href="https://www.wcs.org/membership/faqs">WCS Membership FAQs</a></li> <li><a href="/plan-your-visit/know-before-you-go">Know Before You Go</a></li> </ul> </div> <div class="wysiwyg container-small margin-standard-bottom pad-2-horizontal"> <hr> </div> <div class="wysiwyg container-small margin-standard-bottom pad-2-horizontal"> <p style="text-align: center;">Please use the form below for email correspondence. Your message will be reviewed by the appropriate department and we will make every effort to respond within 5 business days, however, response times can be affected due to the high volume of emails we receive each day. </p> </div> <div class="container-medium margin-expanded-bottom"> <link rel="stylesheet" href="https://s3.amazonaws.com/wcs-cms/springboard-widget.css"> <form class="springboard-widget" action="https://webto.salesforce.com/servlet/servlet.WebToCase?encoding=UTF-8" method="POST"> <p class="error hidden"></p> <input type=hidden name='captcha_settings' value='{"keyname":"Zoos","fallback":"true","orgId":"00Dd0000000i0N3","ts":""}'> <input type=hidden name="orgid" value="00Dd0000000i0N3"> <input type="hidden" name="retURL" value="https://prospectparkzoo.com/contact/thank-you">        <div class="form-row"> <label class="color-primary type-small" for="00N0W000008xgYK">First Name<span class="color-ladybug">*</span></label> <input class="input-text input-full" id="00N0W000008xgYK" maxlength="30" name="00N0W000008xgYK" size="20" type="text"><br> </div> <div class="form-row"> <label class="color-primary type-small" for="00N0W000008xgYL">Last Name<span class="color-ladybug">*</span></label> <input class="input-text input-full" id="00N0W000008xgYL" maxlength="30" name="00N0W000008xgYL" size="20" type="text"><br> </div> <div class="form-row"> <label class="color-primary type-small" for="email">Email<span class="color-ladybug">*</span></label> <input class="input-text input-full" id="email" maxlength="80" name="email" size="20" type="text"><br> </div> <div class="form-row" style="position: fixed; top: -5000px; left: -5000px;"> <label class="color-primary type-small" for="a_password">Password<span class="color-ladybug">*</span></label> <input class="input-text input-full" id="a_password" maxlength="80" name="a_password" size="20" type="text" autocomplete="off"><br> </div> <div class="form-row"> <label class="color-primary type-small" for="phone">Phone<span class="color-ladybug">*</span></label> <input class="input-text input-full" id="phone" maxlength="40" name="phone" size="20" type="text"><br> </div> <div class="form-row"> <label class="color-primary type-small" for="00N0W000008xgYN">Phone Type<span class="fill-red">*</span></label> <select class="input-text input-full" id="00N0W000008xgYN" name="00N0W000008xgYN" title="Phone Type"> <option value="Cell">Cell</option> <option value="Work">Work</option> <option value="Home">Home</option> </select> </div> <div class="form-row"> <label class="color-primary type-small" for="type">Topic<span class="color-ladybug">*</span></label> <select class="input-text input-full" id="type" name="type" title="Topic"> <option value="">--Select a Topic--</option> <option value="Tickets">Tickets</option> <option value="Membership">Membership</option> <option value="Animal Questions">Animal Question</option> <option value="General Questions">General Question</option> <option value="Park Visit/Experience">Park Visit/Experience</option> <option value="Group Sales">Group Sales</option> <option value="Private Events">Private Events</option> <option value="Education">Education</option> <option value="The Zoo">TV Docuseries THE ZOO</option> <option value="Development">Development</option> <option value="Other">Other</option> </select> </div> <div class="form-row"> <label class="color-primary type-small" for="phone">Ticket Order #</label> <input class="input-text input-full" id="00N0W000008nXWW" maxlength="40" name="00N0W000008nXWW" size="20" type="text"> <p class="type-small color-elephant margin-1-top">If you already have reservation, tell us your Order Number to reduce wait time for assistance.</p> </div> <div class="form-row"> <label class="color-primary type-small" for="00N0W000008nXWQ">Ticket Request Date</label> <input class="input-text input-full" id="00N0W000008nXWQ" maxlength="30" name="00N0W000008nXWQ" size="20" type="date"> <p class="type-small color-elephant margin-1-top">If your inquiry is regarding TIMED TICKET RESERVATIONS, please select TOPIC “Tickets” and add your preferred/requested visit date. Due to capacity limitations, we cannot guarantee your requested date will be available, but we will make every effort to assist with schedule options. We are experiencing a high volume of correspondence – PLEASE plan at least 2 weeks in advance of your requested visit date to allow for ticket requests to be processed.</p> </div> <div class="form-row"> <label class="color-primary type-small" for="00N0W000008xgYM">Member #</label> <input class="input-text input-full" id="00N0W000008xgYM" maxlength="30" name="00N0W000008xgYM" size="20" type="text"> </div> <div class="form-row"> <label class="color-primary type-small" for="subject">Subject<span class="color-ladybug">*</span></label> <input class="input-text input-full" id="subject" maxlength="80" name="subject" size="20" type="text"> </div> <div class="form-row"> <label class="color-primary type-small" for="description">Feedback<span class="color-ladybug">*</span></label> <textarea class="input-text input-full" name="description"></textarea> </div> <div class="form-row"> <div class="g-recaptcha" data-sitekey="6LcD3bIUAAAAALDQ856ggIlArsx9gvk6xJrpjxNk"></div> </div> <div class="form-row input-hidden"> <select class="input-text input-full" id="00N0W000008nXWS" name="00N0W000008nXWS" title="Facility"> <option value="Prospect Park Zoo">Prospect Park Zoo</option> </select> </div> <div class="form-row"> <a href="#" class="btn-large btn-large--submit fill-callout inline-block" style="background-color: #e58a1f; padding: 16px 40px;">Submit</a> </div> </form> </div> <script src="https://s3.amazonaws.com/wcs-cms/nyza-contact-form.js" async></script> <div class="wysiwyg container-small margin-standard-bottom pad-2-horizontal"> <hr> </div> <div class="wysiwyg container-medium margin-standard-bottom pad-2-horizontal"> <p style="text-align: center;">Please use the form above for email correspondence.<br>Or to contact specific departments directly: </p> </div> <div class="wysiwyg container-small margin-expanded-bottom pad-2-horizontal"> <table> <tbody> <tr> <td>General Information </td> <td style="text-align: center;">(718) 399-7339 </td> </tr> <tr> <td>Membership </td> <td style="text-align: center;">(718) 220-5112<br><a href="mailto:membership@wcs.org">membership@wcs.org</a><br> </td> </tr> <tr> <td>Tickets & Reservations </td> <td style="text-align: center;">(800) 433-4149<br><a href="mailto:onlinetickets@wcs.org">onlinetickets@wcs.org</a><br> </td> </tr> <tr> <td>Group Sales </td> <td style="text-align: center;">(800) 433-4149<br><a href="mailto:wcsgroupsales@wcs.org">wcsgroupsales@wcs.org</a><br> </td> </tr> <tr> <td>Education Dept. </td> <td style="text-align: center;">(800) 433-4149<br><a href="mailto:ppzeducation@wcs.org">ppzeducation@wcs.org</a><br> </td> </tr> <tr> <td>Development/Contributions </td> <td style="text-align: center;">(718) 741-1654<br><a href="mailto:developmentinfo@wcs.org">developmentinfo@wcs.org</a><br> </td> </tr> <tr> <td>Private & Corporate Events </td> <td style="text-align: center;">(718) 741-3836<br><a href="mailto:events@wcs.org">events@wcs.org</a><br> </td> </tr> <tr> <td>Children’s Birthday </td> <td style="text-align: center;">(718) 399-7316 ext. 111<br><a href="mailto:ppzbirthdayparties@wcs.org">ppzbirthdayparties@wcs.org</a> </td> </tr> <tr> <td>Volunteers </td> <td style="text-align: center;"> (718) 399-7316 ext. 108<br><a href="mailto:ppzvolunteers@wcs.org">ppzvolunteers@wcs.org</a></td> </tr> </tbody> </table> </div> <div class="wysiwyg container-small margin-standard-bottom pad-2-horizontal"> <hr> </div> <div class="wysiwyg container-medium margin-standard-bottom pad-2-horizontal"> <h3 style="text-align: center;">PROSPECT PARK ZOO PUBLIC RELATIONS AND MEDIA ONLY</h3><h4 style="text-align: center;">(No ticket or guest visit assistance available)</h4> </div> <div class="wysiwyg container-medium margin-expanded-bottom pad-2-horizontal"> <p style="text-align: center;" rel="text-align: center;">Mary Dixon at <a href="mailto:mdixon@wcs.org">mdixon@wcs.org</a> or (347) 840-1242 </p> </div> <div class="container-medium margin-0-bottom"> <div></div> </div> <script 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