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property="dc:title" content="What to do in an Emergency" class="rdf-meta element-hidden"></span><span property="sioc:num_replies" content="0" datatype="xsd:integer" class="rdf-meta element-hidden"></span> <div class="content"> <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p dir="ltr">If you have detected a security event, there are five basic steps to take:</p> <ul> <li dir="ltr"> <p dir="ltr"><strong>Don't panic:</strong> If any damage has been done, it has been done already by now.</p> </li> </ul> <ul> <li dir="ltr"> <p dir="ltr">If this concerns a device, <strong>disconnect it</strong>, but <strong>leave it on</strong>: Disconnect the system | service | device from the SNS network by pulling out its Ethernet cable or by disabling the wireless adapter. Do not switch the power off.</p> </li> <li dir="ltr"> <p dir="ltr">If this concerns your account, <strong>Reset your password</strong> through the <a class="XqQF9c" href="https://serse.sns.it/" target="_blank">SerSe</a> portal.</p> </li> </ul> <ul> <li dir="ltr"> <p dir="ltr"><strong>Contact the Security Team</strong>: <a class="XqQF9c" href="mailto:cybersecurity@sns.it" target="_blank">cybersecurity@sns.it</a></p> </li> </ul> <ul> <li dir="ltr"> <p dir="ltr"><strong>Don't touch </strong>anything else: Wait for instructions before taking any further actions. Depending on the impact, we might have to understand the event in detail. Uncoordinated actions might destroy evidence.</p> </li> </ul> <p dir="ltr">The Security Team will discuss further steps with you and also get involved other stakeholders if necessary. Together, we will <strong>assess the security event </strong>impact and consequences, and investigate its origin.</p> <p dir="ltr">Once the security event has been properly understood, it is up to the system owner to <strong>reestablish </strong>an operative state. Usually this means: Re-install|configure a service|device from scratch, change the account password, review and correct vulnerable software and applications.</p> <h2>Security is not complete without You</h2> <p dir="ltr">Technical cyber security controls and measures are essential to prevent attacks against Institutional data, but <strong>sec_rity is not complete without U</strong>.</p> <p dir="ltr">Given that phishing attacks are the most common cause of data breaches, and human error is the main cause (more than 95%) of cyber security incidents worldwide, your attention, awareness and support are vital to keep our data safe.</p> <p>  </p> </div></div></div> </div> </article> </div> </div></div>  </div> </div>  </div>  <div 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