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region--highlighted"> <div class="region--container"> <div id="block-dsf-alertsblock" class="block block--xforce-alerts block--xforce-alerts-block"> <div class="evernorth-sdc-alert evernorth-sdc-alert--bg-info alert-hidden" id="evernorth-sdc-alert__node-critical-alert-1732545348"> <div class="evernorth-sdc-alert__content"> <i class="evernorth-sdc-alert__icon evernorth-sdc-alert__icon--info "> <img src="https://www.express-scripts.com/modules/shared/evernorth_sdc/components/alert/assets/info.svg" alt="info" /> </i> <div class='evernorth-sdc-alert__content-wrap'> <span class='evernorth-sdc-alert__label'>We've updated our privacy policy</span> <div class='evernorth-sdc-alert__description'> <p>We've made some updates to our website's privacy policy. <a href="https://www.express-scripts.com/frontend/consumer-legal-ui/#/legal?type=Privacy">Read privacy policy</a></p> </div> </div> </div> <button class='evernorth-sdc-alert__close close' aria-label="Close"></button> </div> </div> </div> </div> </div> <header class='region region--masthead'> <div class="region region--primary-menu"> <div class="region--container"> <div class="mobile-navigation-bar"> <nav id="mobile-block-headerbuttons" class="block block-menu navigation menu--header-buttons block--header-buttons"> <ul class="menu menu--header-buttons menu-level--0"> <li class="menu-item menu-item--parent log-in"> <a href="https://www.express-scripts.com/login" class="log-in js-analytics-link menu-item menu-item-element external menu-link" data-control-text="Go To Login" data-control-region="header" tabindex="0">Log in</a> <button class="dropdown-toggle" aria-label="Toggle dropdown menu "type="button" aria-expanded="false" aria-haspopup="true" aria-controls="header-buttons--2-dropdown-1"></button> <ul class="menu menu-level--1" id="header-buttons--2-dropdown-1"> <li class="menu-item request-a-new-rx"> <a href="/deeplink/newrx/prescription" data-control-text="Request a new RX" data-control-region="header" class="js-analytics-link menu-item request-a-new-rx menu-item-element menu-link" tabindex="0">Request a new RX</a> </li> <li class="menu-item refill-an-rx"> <a href="/deeplink/my-medications" data-control-text="Refill an RX" data-control-region="header" class="js-analytics-link menu-item refill-an-rx menu-item-element menu-link" tabindex="0">Refill an RX</a> </li> <li class="menu-item check-order-status"> <a href="/deeplink/orderstatus" data-control-text="Check Order Status" data-control-region="header" class="js-analytics-link menu-item check-order-status menu-item-element menu-link" tabindex="0">Check Order Status</a> </li> <li class="menu-item pay-a-bill"> <a href="/deeplink/makepayment" data-control-text="Pay a Bill" data-control-region="header" class="js-analytics-link menu-item pay-a-bill menu-item-element menu-link" tabindex="0">Pay a Bill</a> </li> <li class="menu-item update-preferences"> <a href="/deeplink/account/preference" data-control-text="Update Preferences" data-control-region="header" class="js-analytics-link menu-item update-preferences menu-item-element menu-link" tabindex="0">Update Preferences</a> </li> </ul> </li> <li class="menu-item register"> <a href="/register" class="register js-analytics-link menu-item menu-item-element menu-link" data-control-text="Go To Registration" data-control-region="header" tabindex="0">Register</a> </li> </ul> </nav> <button class="mobile-toggle js-toggle" aria-expanded="false" title="Primary Menu" rel="home" aria-controls="navigation-list"> Menu </button> </div> <div id="navigation-list" class="menu--container"> <nav id="block-dsf-main-menu" class="block block-menu navigation menu--main block--main"> <ul region="primary_menu" class="menu menu--main menu-level--0"> <li class="menu-item home"> <a href="/" class="menu-item home menu-item-element menu-link" tabindex="0" data-drupal-link-system-path="&lt;front&gt;">Home</a> </li> <li class="menu-item menu-item--parent pharmacy"> <button class="menu-item pharmacy menu-item-element dropdown-toggle" type="button" aria-expanded="false" aria-haspopup="true"> <span>Pharmacy</span> <div class="menu-angle-down"></div> </button> <ul class="menu menu-level--1"> <li class="menu-item express-scripts-pharmacy"> <a href="/rx" class="menu-item express-scripts-pharmacy menu-item-element menu-link" tabindex="0" data-drupal-link-system-path="node/2081">Express Scripts Pharmacy</a> </li> <li class="menu-item how-it-works"> <a href="/pharmacy/how-it-works" class="menu-item how-it-works menu-item-element menu-link" tabindex="0" data-drupal-link-system-path="node/133">How It Works</a> </li> <li class="menu-item medicare"> <a href="/pharmacy/medicare" class="menu-item medicare menu-item-element menu-link" tabindex="0" data-drupal-link-system-path="node/1738">Medicare</a> </li> <li class="menu-item meet-our-pharmacists"> <a href="/pharmacy/meet-our-pharmacists" class="menu-item meet-our-pharmacists menu-item-element menu-link" tabindex="0" data-drupal-link-system-path="node/136">Meet Our Pharmacists</a> </li> </ul> </li> <li class="menu-item benefits"> <a href="/pharmacy-benefits-manager" class="menu-item benefits menu-item-element menu-link" tabindex="0" data-drupal-link-system-path="node/1000">Benefits</a> </li> <li class="menu-item menu-item--parent menu-item--active-trail help"> <button class="menu-item menu-item--active-trail help menu-item-element dropdown-toggle" type="button" aria-expanded="false" aria-haspopup="true"> <span>Help</span> <div class="menu-angle-down"></div> </button> <ul class="menu menu-level--1"> <li class="menu-item important-notices"> <a href="/notices" class="menu-item important-notices menu-item-element menu-link" tabindex="0" data-drupal-link-system-path="notices">Important Notices</a> </li> <li class="menu-item menu-item--active-trail contact-us"> <a href="/contact-us" class="menu-item menu-item--active-trail contact-us menu-item-element menu-link is-active" tabindex="0" 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class="icon--fill--color" mask="url(#esi--icon--globe--mask-2)"> <rect x="0" y="0" width="24" height="24"></rect> </g> </g> </g> </g> </g> </svg> <span class="active-language-name">English</span> <div class="menu-angle-down"></div> </button> <ul class="menu menu-level--1"> <li hreflang="en" data-drupal-link-system-path="node/1986" class="en menu-item is-active" aria-current="page"><a href="/contact-us" class="language-link is-active" hreflang="en" data-drupal-link-system-path="node/1986" aria-current="page">English</a></li> <li hreflang="es" data-drupal-link-system-path="node/1986" class="es menu-item"><a href="/es/contacto" class="language-link" hreflang="es" data-drupal-link-system-path="node/1986">Espa帽ol</a></li> </ul> </li> </ul> </div> <nav id="block-headerbuttons" class="block block-menu navigation menu--header-buttons block--header-buttons"> <ul region="primary_menu" class="menu menu--header-buttons menu-level--0"> <li class="menu-item menu-item--parent log-in"> <a href="https://www.express-scripts.com/login" class="log-in js-analytics-link menu-item menu-item-element external menu-link" data-control-text="Go To Login" data-control-region="header" tabindex="0">Log in</a> <button class="dropdown-toggle" aria-label="Toggle dropdown menu "type="button" aria-expanded="false" aria-haspopup="true" aria-controls="header-buttons-dropdown-1"></button> <ul class="menu menu-level--1" id="header-buttons-dropdown-1"> <li class="menu-item request-a-new-rx"> <a href="/deeplink/newrx/prescription" data-control-text="Request a new RX" data-control-region="header" class="js-analytics-link menu-item request-a-new-rx menu-item-element menu-link" tabindex="0">Request a new RX</a> </li> <li class="menu-item refill-an-rx"> <a href="/deeplink/my-medications" data-control-text="Refill an RX" data-control-region="header" class="js-analytics-link menu-item refill-an-rx menu-item-element menu-link" tabindex="0">Refill an RX</a> </li> <li class="menu-item check-order-status"> <a href="/deeplink/orderstatus" data-control-text="Check Order Status" data-control-region="header" class="js-analytics-link menu-item check-order-status menu-item-element menu-link" tabindex="0">Check Order Status</a> </li> <li class="menu-item pay-a-bill"> <a href="/deeplink/makepayment" data-control-text="Pay a Bill" data-control-region="header" class="js-analytics-link menu-item pay-a-bill menu-item-element menu-link" tabindex="0">Pay a Bill</a> </li> <li class="menu-item update-preferences"> <a href="/deeplink/account/preference" data-control-text="Update Preferences" data-control-region="header" class="js-analytics-link menu-item update-preferences menu-item-element menu-link" tabindex="0">Update Preferences</a> </li> </ul> </li> <li class="menu-item register"> <a href="/register" class="register js-analytics-link menu-item menu-item-element menu-link" data-control-text="Go To Registration" data-control-region="header" tabindex="0">Register</a> </li> </ul> </nav> </div> </div> </div> </header> <div class="region region--help"> <div class="region--container"> </div> </div> <div class="region no-sidebar"> <main role="main" id="main-content" tabindex="-1" class="region region--main"> <div class="region--container"> <div id="block-dsf-page-title--2" class="block block--core block--page-title-block"> <h1 class="page-title"> <span class="field field--name-title field--type-string field--label-hidden">Contact us</span> </h1> </div> <article class="node js-node node--type-landing-page js-node--type-landing-page node--promoted node--view-mode-full"> <div class="node__content"> <div class="field field--name-field-landing-page-hero field--type-entity-reference-revisions"> <div class="paragraph paragraph--type--en-sdc-hero paragraph--view-mode--hero"> <div class="evernorth-sdc-hero evernorth-sdc-hero--style-with-image-block evernorth-sdc-hero--bgcolor-brand-strong evernorth-sdc-hero--on-dark evernorth-sdc-hero--image-align-right"> <div class="evernorth-sdc-hero__inner"> <div class="evernorth-sdc-hero__content_container"> <div class="evernorth-sdc-hero__content"> <h3 class="evernorth-sdc-hero__title">Contact Us</h3> <div class="evernorth-sdc-hero__description"> <p class="lead">We鈥檙e here for you 24/7</p><p>If you鈥檙e a member, you can log in to your Express Scripts account anytime to access to your plan and prescription information, as well as help and support options.</p> </div> <div class="evernorth-sdc-hero__cta"> <div class="field field--name-field-en-sdc-cta field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item field__item--odd"> <a class="evernorth-sdc-button evernorth-sdc-button--type-button variant-primary-inverse size-medium state-default" href=https://www.express-scripts.com/login>Log in</a> </div> </div> </div> </div> </div> <div class="evernorth-sdc-hero__image"> <picture> <source srcset="/sites/default/files/styles/en_sdc_hero_desktop/public/2024-10/fb8f3a91a14940ab846f27e99ac862ff.webp?h=4a06f41d&amp;itok=n3W0sWwj 1x" media="all and (min-width: 960px)" type="image/webp" width="982" height="720"/> <source srcset="/sites/default/files/styles/en_sdc_hero_tablet/public/2024-10/fb8f3a91a14940ab846f27e99ac862ff.webp?itok=JCFikaEp 1x" media="all and (min-width: 768px) and (max-width: 959px)" type="image/webp" width="1080" height="720"/> <source srcset="/sites/default/files/styles/en_sdc_hero_mobile/public/2024-10/fb8f3a91a14940ab846f27e99ac862ff.webp?itok=OqowTTWf 1x" media="all and (max-width: 767px)" type="image/webp" width="1080" height="720"/> <source srcset="/sites/default/files/styles/en_sdc_hero_desktop/public/2024-10/fb8f3a91a14940ab846f27e99ac862ff.jpg?h=4a06f41d&amp;itok=n3W0sWwj 1x" media="all and (min-width: 960px)" type="image/jpeg" width="982" height="720"/> <source srcset="/sites/default/files/styles/en_sdc_hero_tablet/public/2024-10/fb8f3a91a14940ab846f27e99ac862ff.jpg?itok=JCFikaEp 1x" media="all and (min-width: 768px) and (max-width: 959px)" type="image/jpeg" width="1080" height="720"/> <source srcset="/sites/default/files/styles/en_sdc_hero_mobile/public/2024-10/fb8f3a91a14940ab846f27e99ac862ff.jpg?itok=OqowTTWf 1x" media="all and (max-width: 767px)" type="image/jpeg" width="1080" height="720"/> <img src="/sites/default/files/2024-10/fb8f3a91a14940ab846f27e99ac862ff.jpg" alt="Express Scripts Pharmacists Support" /> </picture> </div> </div> </div> </div> </div> <div class="field field--name-field-landing-page-content field--type-entity-reference-revisions field__items"> <div class="field__item"> <div class="evernorth-sdc-spacer evernorth-sdc-spacer--desktop-3 evernorth-sdc-spacer--tablet-2 evernorth-sdc-spacer--mobile-0" ></div> </div> <div class="field__item"> <div class="evernorth-sdc-two-column evernorth-sdc-two-column--layout-50-50 evernorth-sdc-two-column--mobile-layout-column-1-top evernorth-sdc-two-column--remove-mobile-gap"> <div class="evernorth-sdc-two-column__column-1"> <div class="field field--name-field-en-sdc-col1-components field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item field__item--odd"> <div class="evernorth-sdc-text-block evernorth-sdc-text-block--bgcolor-default evernorth-sdc-text-block--on-light"> <div class="evernorth-sdc-text-block__content evernorth-sdc-text-block__content--align-left evernorth-sdc-text-block__content--style-default"> <div class="evernorth-sdc-text-block__column"> <h3 class="evernorth-sdc-text-block__title">Express Scripts Pharmacy</h3> </div> <div class="evernorth-sdc-text-block__column"> <div class="evernorth-sdc-text-block__description"> <p>For help with your prescription or prescription benefit through Express Scripts Pharmacy by Evernorth.</p><p><a href="https://www.express-scripts.com/login">Log in to your Express Scripts account</a>, or call.</p> </div> </div> </div> </div> </div> </div> </div> <div class="evernorth-sdc-two-column__column-2"> <div class="field field--name-field-en-sdc-col2-components field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item field__item--odd"> <div class="evernorth-sdc-text-block evernorth-sdc-text-block--bgcolor-default evernorth-sdc-text-block--on-light"> <div class="evernorth-sdc-text-block__content evernorth-sdc-text-block__content--align-left evernorth-sdc-text-block__content--style-default"> <div class="evernorth-sdc-text-block__column"> <div class="evernorth-sdc-text-block__description"> <p><span class="primary-color"><strong>PHONE NUMBER</strong></span></p><p><a href="tel:+18002822881">(800) 282-2881</a><br>TTY users call: <a href="tel:+18007591089">(800) 759-1089</a><br>24 hours a day, 7 days a week.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="field__item"> <div class="evernorth-sdc-two-column evernorth-sdc-two-column--layout-50-50 evernorth-sdc-two-column--mobile-layout-column-1-top evernorth-sdc-two-column--remove-mobile-gap"> <div class="evernorth-sdc-two-column__column-1"> <div class="field field--name-field-en-sdc-col1-components field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item field__item--odd"> <div class="evernorth-sdc-text-block evernorth-sdc-text-block--bgcolor-default evernorth-sdc-text-block--on-light"> <div class="evernorth-sdc-text-block__content evernorth-sdc-text-block__content--align-left evernorth-sdc-text-block__content--style-default"> <div class="evernorth-sdc-text-block__column"> <h3 class="evernorth-sdc-text-block__title">Medicare Members</h3> </div> <div class="evernorth-sdc-text-block__column"> <div class="evernorth-sdc-text-block__description"> <p>Call for assistance with your Medicare prescription benefits.</p> </div> </div> </div> </div> </div> </div> </div> <div class="evernorth-sdc-two-column__column-2"> <div class="field field--name-field-en-sdc-col2-components field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item field__item--odd"> <div class="evernorth-sdc-text-block evernorth-sdc-text-block--bgcolor-default evernorth-sdc-text-block--on-light"> <div class="evernorth-sdc-text-block__content evernorth-sdc-text-block__content--align-left evernorth-sdc-text-block__content--style-default"> <div class="evernorth-sdc-text-block__column"> <div class="evernorth-sdc-text-block__description"> <p><span class="primary-color"><strong>PHONE NUMBER</strong></span></p><p><a href="tel:+18665294917">(866) 529-4917</a><br>TTY users call: <a href="tel:+18008992114">(800) 899-2114</a><br>24 hours a day, 7 days a week.</p><p><span class="primary-color"><strong>WEBSITE</strong></span></p><p><a href="/pharmacy/medicare">www.express-scripts.com/pharmacy/medicare</a></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="field__item"> <div class="evernorth-sdc-two-column evernorth-sdc-two-column--layout-50-50 evernorth-sdc-two-column--mobile-layout-column-1-top evernorth-sdc-two-column--remove-mobile-gap"> <div class="evernorth-sdc-two-column__column-1"> <div class="field field--name-field-en-sdc-col1-components field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item field__item--odd"> <div class="evernorth-sdc-text-block evernorth-sdc-text-block--bgcolor-default evernorth-sdc-text-block--on-light"> <div class="evernorth-sdc-text-block__content evernorth-sdc-text-block__content--align-left evernorth-sdc-text-block__content--style-default"> <div class="evernorth-sdc-text-block__column"> <h3 class="evernorth-sdc-text-block__title">TRICARE Members</h3> </div> <div class="evernorth-sdc-text-block__column"> <div class="evernorth-sdc-text-block__description"> <p>Call for TRICARE Beneficiary Customer Service or Technical Support for the TRICARE Beneficiary Program.</p> </div> </div> </div> </div> </div> </div> </div> <div class="evernorth-sdc-two-column__column-2"> <div class="field field--name-field-en-sdc-col2-components field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item field__item--odd"> <div class="evernorth-sdc-text-block evernorth-sdc-text-block--bgcolor-default evernorth-sdc-text-block--on-light"> <div class="evernorth-sdc-text-block__content evernorth-sdc-text-block__content--align-left evernorth-sdc-text-block__content--style-default"> <div class="evernorth-sdc-text-block__column"> <div class="evernorth-sdc-text-block__description"> <p><span class="primary-color"><strong>PHONE NUMBER</strong></span></p><p><a href="tel:+18773631303">(877) 363-1303</a><br>TTY users call: <a href="tel:+18775406261">(877) 540-6261</a><br>24 hours a day, 7 days a week.</p><p><span class="primary-color"><strong>WEBSITE</strong></span></p><p><a class="external" href="https://militaryrx.express-scripts.com/">militaryrx.express-scripts.com</a></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="field__item"> <div class="evernorth-sdc-two-column evernorth-sdc-two-column--layout-50-50 evernorth-sdc-two-column--mobile-layout-column-1-top evernorth-sdc-two-column--remove-mobile-gap"> <div class="evernorth-sdc-two-column__column-1"> <div class="field field--name-field-en-sdc-col1-components field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item field__item--odd"> <div class="evernorth-sdc-text-block evernorth-sdc-text-block--bgcolor-default evernorth-sdc-text-block--on-light"> <div class="evernorth-sdc-text-block__content evernorth-sdc-text-block__content--align-left evernorth-sdc-text-block__content--style-default"> <div class="evernorth-sdc-text-block__column"> <h3 class="evernorth-sdc-text-block__title">Accredo Specialty Pharmacy</h3> </div> <div class="evernorth-sdc-text-block__column"> <div class="evernorth-sdc-text-block__description"> <p>Call to get started with Accredo Specialty Pharmacy by Evernorth.</p> </div> </div> </div> </div> </div> </div> </div> <div class="evernorth-sdc-two-column__column-2"> <div class="field field--name-field-en-sdc-col2-components field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item field__item--odd"> <div class="evernorth-sdc-text-block evernorth-sdc-text-block--bgcolor-default evernorth-sdc-text-block--on-light"> <div class="evernorth-sdc-text-block__content evernorth-sdc-text-block__content--align-left evernorth-sdc-text-block__content--style-default"> <div class="evernorth-sdc-text-block__column"> <div class="evernorth-sdc-text-block__description"> <p><span class="primary-color"><strong>PHONE NUMBER</strong></span></p><p><a href="tel:+18772227336">(877) 222-7336</a><br>24 hours a day, 7 days a week.</p><p><span class="primary-color"><strong>WEBSITE</strong></span></p><p><a href="https://www.accredo.com/">www.accredo.com</a></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="field__item"> <div class="evernorth-sdc-two-column evernorth-sdc-two-column--layout-50-50 evernorth-sdc-two-column--mobile-layout-column-1-top evernorth-sdc-two-column--remove-mobile-gap"> <div class="evernorth-sdc-two-column__column-1"> <div class="field field--name-field-en-sdc-col1-components field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item field__item--odd"> <div class="evernorth-sdc-text-block evernorth-sdc-text-block--bgcolor-default evernorth-sdc-text-block--on-light"> <div class="evernorth-sdc-text-block__content evernorth-sdc-text-block__content--align-left evernorth-sdc-text-block__content--style-default"> <div class="evernorth-sdc-text-block__column"> <h3 class="evernorth-sdc-text-block__title">Fraud Hotline</h3> </div> <div 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All information will be kept strictly confidential.</p> </div> </div> </div> </div> </div> </div> </div> <div class="evernorth-sdc-two-column__column-2"> <div class="field field--name-field-en-sdc-col2-components field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item field__item--odd"> <div class="evernorth-sdc-text-block evernorth-sdc-text-block--bgcolor-default evernorth-sdc-text-block--on-light"> <div class="evernorth-sdc-text-block__content evernorth-sdc-text-block__content--align-left evernorth-sdc-text-block__content--style-default"> <div class="evernorth-sdc-text-block__column"> <div class="evernorth-sdc-text-block__description"> <p><span class="primary-color"><strong>PHONE NUMBER</strong></span></p><p><a href="tel:+18662167096">(866) 216-7096</a><br>24 hours a day, 7 days a week.</p><p><span class="primary-color"><strong>EMAIL</strong></span></p><p><a href="mailto:fraudtip@evernorth.com">fraudtip@evernorth.com</a></p> </div> </div> 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