CX y productos digitales

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onkeyup="countryFilterFunc(this.value)" autocomplete="off" /> <span id="country_search" class="country_search"><i class="fa-solid fa-magnifying-glass"></i></span> <span id="country_search_close" class="country_search_close" onclick="resetCountryList()"><i class="fa-solid fa-circle-xmark"></i></span> </div> </div> <div class="new_countrySelect-suggestArea" id="new_countrySelectSuggestion"></div> <div class="new_countrySelect-notAvailable" id="new_countrySelectnotAvailable"> </div> </div> </div> </div> </div> </div> </div> <input type="hidden" id="cs-targetHostname" value="es.nttdata.com" /> <input type="hidden" id="cs-virtualFolder" value="/" /> <input type="hidden" id="cs-language" value="es-ES" /> </div> </nav> <div class="offcanvas offcanvas-top is-search" id="collapseSearch"> <div class="search-wrapper py-5"> <form class="search search-input-js-component" action="/search"> <div class="input-group"> <input type="search" class="form-control" placeholder="¿Qué estás buscando?" aria-label="aria-label" name="keyword" data-searchInputItemId="{50439A3C-90C3-4127-903D-BBA8C2188B5E}" data-autocomplete="1"> <div class="input-group-appendx"> <button type="submit" class="btn btn-secondary "> Search <div class="cta-search"> <div class="icon"> <svg aria-hidden="true" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 16 16"><path d="M11.435 10.063h-.723l-.256-.247a5.92 5.92 0 001.437-3.87 5.946 5.946 0 10-5.947 5.947 5.92 5.92 0 003.87-1.437l.247.256v.723L14.637 16 16 14.637l-4.565-4.574zm-5.489 0A4.111 4.111 0 011.83 5.946 4.111 4.111 0 015.946 1.83a4.111 4.111 0 014.117 4.116 4.111 4.111 0 01-4.117 4.117z" fill="#141414" fill-rule="evenodd" /></svg> </div> </div> </button> </div> </div> <div class="tt-menu"> </div> </form> </div> </div> <div class="jumbotron jumbotron-fluid has-background " style="background-image: url('https://mc-8afc6902-e56c-432c-8c3f-3991-cdn-endpoint.azureedge.net/-/media/project/emea/shared/services/cx-design-1.jpg?cx=0.25&cy=0.8&cw=2000&ch=1124&hash=2F985EE287B876A48F767621111E9B29') "> <div class="overlay"></div> <div class="container-fluid hero-content"> <div class="row"> <div class="col-md-7"> <p class="tag is-large">CX y productos digitales</p> <h1 class="">CX and Digital Products</h1> <p class="is-x-large">Acelera el crecimiento y descubre nuevas fuentes de ingresos con experiencias innovadoras y productos digitales.</p> <a href="/contact-us" class="btn btn-secondary " > Contáctanos <div class="cta--arrow"> <div class="icon"> <svg aria-hidden="true" width="11px" height="11px" viewBox="0 0 11 11" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"> <g id="Symbols" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> <g class="arrow-group" transform="translate(-7.000000, -7.000000)"> <path d="M12.8824333,7 L18,12.5000197 L12.8824333,18 L11.8125183,16.8502914 L15.097,13.32 L7,13.3203142 L7,11.6788584 L15.097,11.678 L11.8125183,8.14970861 L12.8824333,7 Z"></path> </g> </g> </svg> </div> </div> </a> </div> </div> </div> </div> <main id="main" class=""> <section class="breadcrumbs "> <div class="container-fluid"> <nav aria-label="breadcrumb"> <ol class="breadcrumb"> <li class="breadcrumb-item " > <a href="/services">Servicios</a> </li> <li class="breadcrumb-item active" aria-current="page"> CX and Digital Products </li> </ol> </nav> </div> </section> <section class="text-image-half "> <div class="container-fluid"> <div class="text-image-half "> <div class="row"> <div class="col-md-6 "> <div class="wysiwyg-content"> <h2>Un catalizador del crecimiento empresarial</h2> <p>Crea experiencias intuitivas que afiancen las conexiones para acelerar el crecimiento. Prioriza las necesidades de los usuarios para aumentar la satisfacción, la lealtad y la confianza de los clientes. Nuestros servicios integrales incluyen consultoría, diseño, ingeniería e inteligencia de datos, y abordan las necesidades específicas de un amplio número de sectores que van desde la atención sanitaria hasta la venta minorista, los servicios financieros, la automoción y más.</p> <p>Con más de 15 000 expertos en 20 estudios de diseño en nueve países, nuestra presencia global brinda a nuestros clientes una ventaja competitiva, especialmente a aquellos que necesitan un partner que los apoye en diferentes geografías. Integramos tecnologías avanzadas como IA generativa, realidad aumentada y virtual (RA/RV), internet de las cosas y analíticas predictivas para que la experiencia digital sea lo más fluida posible.</p> </div> </div> <div class="col-md-6 "> <figure class="figure"> <img src="https://mc-8afc6902-e56c-432c-8c3f-3991-cdn-endpoint.azureedge.net/-/media/project/emea/shared/services/cx-digital-products/l2/2-valueprop-gettyimages-1402139836.jpg?cx=0.5&cy=0.5&cw=1000&ch=562&hash=892689C449371389B3D2C6D2BFA73EB1" class="figure-img img-fluid" alt=""> <figcaption class="figure-caption"></figcaption> </figure> </div> </div> </div> </div> </section> <section class=" cards-section "> <div class="container-fluid"> <div class="section-title text-center"> <h2>Nuestros Servicios</h2> <p>Te ofrecemos una completa cartera de servicios para ayudarte a alcanzar tus objetivos empresariales.</p> </div> <div class="bg-image-cards-wrapper"> <div class="row"> <div class="col-lg-4 col-md-6"> <div class="card card-bg-image has-rounded-corner is-rounded-top-right " style="background-image: url('https://mc-8afc6902-e56c-432c-8c3f-3991-cdn-endpoint.azureedge.net/-/media/project/emea/shared/services/cx-digital-products/l3-1-cx-strategy/1-hero-gettyimages-1376168540.jpg?cx=0.48&cy=0.47&cw=1000&ch=667&hash=BE5C3FF8F0CAD622D0F7C72A190C2856')"> <div class="card-body"> <p class="tag" >CX y productos digitales</p> <a href="/services/cx-design/cx-strategy" target="" class="stretched-link"> <h3 class="card-title h5">Estrategia de CX</h3> </a> <p class="card-text">Utilizamos inteligencia de mercado y análisis de CX para desarrollar estrategias centradas en tus clientes que impulsen las interacciones y te ayuden a obtener resultados tangibles.</p> </div> <div class="overlay"></div> <div class="card-footer"> <div class="cta--arrow"> <div class="icon"> <svg aria-hidden="true" width="11px" height="11px" viewBox="0 0 11 11" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"> <g id="Symbols" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> <g class="arrow-group" transform="translate(-7.000000, -7.000000)"> <path d="M12.8824333,7 L18,12.5000197 L12.8824333,18 L11.8125183,16.8502914 L15.097,13.32 L7,13.3203142 L7,11.6788584 L15.097,11.678 L11.8125183,8.14970861 L12.8824333,7 Z"></path> </g> </g> </svg> </div> </div> </div> </div> </div> <div class="col-lg-4 col-md-6"> <div class="card card-bg-image has-rounded-corner is-rounded-top-right " style="background-image: url('https://mc-8afc6902-e56c-432c-8c3f-3991-cdn-endpoint.azureedge.net/-/media/project/emea/shared/services/cx-digital-products/l3-2-xd-and-digital-products/1-istock-2148126160.jpg?cx=0.48&cy=0.47&cw=1000&ch=667&hash=7084EAA82A547DC9F22C50218C552290')"> <div class="card-body"> <p class="tag" >CX y productos digitales</p> <a href="/services/cx-design/xd-digital-products" target="" class="stretched-link"> <h3 class="card-title h5">XD y productos digitales</h3> </a> <p class="card-text">Atrae a los usuarios y alcanza tus objetivos de entrega, crecimiento e ingresos con productos digitales rápidos, eficaces y fáciles de utilizar.</p> </div> <div class="overlay"></div> <div class="card-footer"> <div class="cta--arrow"> <div class="icon"> <svg aria-hidden="true" width="11px" height="11px" viewBox="0 0 11 11" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"> <g id="Symbols" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> <g class="arrow-group" transform="translate(-7.000000, -7.000000)"> <path d="M12.8824333,7 L18,12.5000197 L12.8824333,18 L11.8125183,16.8502914 L15.097,13.32 L7,13.3203142 L7,11.6788584 L15.097,11.678 L11.8125183,8.14970861 L12.8824333,7 Z"></path> </g> </g> </svg> </div> </div> </div> </div> </div> <div class="col-lg-4 col-md-6"> <div class="card card-bg-image has-rounded-corner is-rounded-top-right " style="background-image: url('https://mc-8afc6902-e56c-432c-8c3f-3991-cdn-endpoint.azureedge.net/-/media/project/emea/shared/services/cx-digital-products/l3-3-marketing-and-commerce/1-hero-gettyimages-1332176260.jpg?cx=0.48&cy=0.47&cw=1000&ch=667&hash=5F43938871BA666A2FC33EEA1B71EBB5')"> <div class="card-body"> <p class="tag" >CX y productos digitales</p> <a href="/services/cx-design/marketing-commerce" target="" class="stretched-link"> <h3 class="card-title h5">Marketing y comercio</h3> </a> <p class="card-text">Amplifica el impacto de tu marca e impulsa el crecimiento con campañas dinámicas, contenido creativo y soluciones de tecnología de marketing de vanguardia.</p> </div> <div class="overlay"></div> <div class="card-footer"> <div class="cta--arrow"> <div class="icon"> <svg aria-hidden="true" width="11px" height="11px" viewBox="0 0 11 11" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"> <g id="Symbols" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> <g class="arrow-group" transform="translate(-7.000000, -7.000000)"> <path d="M12.8824333,7 L18,12.5000197 L12.8824333,18 L11.8125183,16.8502914 L15.097,13.32 L7,13.3203142 L7,11.6788584 L15.097,11.678 L11.8125183,8.14970861 L12.8824333,7 Z"></path> </g> </g> </svg> </div> </div> </div> </div> </div> <div class="col-lg-4 col-md-6"> <div class="card card-bg-image has-rounded-corner is-rounded-top-right " style="background-image: url('https://mc-8afc6902-e56c-432c-8c3f-3991-cdn-endpoint.azureedge.net/-/media/project/emea/shared/services/cx-digital-products/l3-4-customer-experience-and-omnichannel/1-hero-cx--design2000x1124--12x.jpg?cx=0.48&cy=0.47&cw=1000&ch=667&hash=DD92169CAEE9A0DAEDCF7936F09A9FD2')"> <div class="card-body"> <p class="tag" >CX y productos digitales</p> <a href="/services/cx-design/cx-omnichannel" target="" class="stretched-link"> <h3 class="card-title h5">Experiencia del cliente y omnicanalidad</h3> </a> <p class="card-text">Prepárate para el futuro y transforma y acelera las interacciones con experiencias omnicanal y soluciones de centro de contacto basadas en la nube.</p> </div> <div class="overlay"></div> <div class="card-footer"> <div class="cta--arrow"> <div class="icon"> <svg aria-hidden="true" width="11px" height="11px" viewBox="0 0 11 11" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"> <g id="Symbols" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> <g class="arrow-group" transform="translate(-7.000000, -7.000000)"> <path d="M12.8824333,7 L18,12.5000197 L12.8824333,18 L11.8125183,16.8502914 L15.097,13.32 L7,13.3203142 L7,11.6788584 L15.097,11.678 L11.8125183,8.14970861 L12.8824333,7 Z"></path> </g> </g> </svg> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="bg-primary-2 facts-section"> <div class="container-fluid "> <div class="section-title text-center"> <h2>Nuestro Impacto</h2> </div> <div class="stats bg-primary-2"> <div class="text-stat"> <div class="stat">15K+</div> <div class="desc"> <p class="is-small">productos digitales y profesionales de CX</p> </div> </div> <div class="text-stat"> <div class="stat">20</div> <div class="desc"> <p class="is-small">estudios en todo el mundo</p> </div> </div> <div class="text-stat"> <div class="stat">2K</div> <div class="desc"> <p class="is-small">clientes globales</p> </div> </div> <div class="text-stat"> <div class="stat">7B</div> <div class="desc"> <p class="is-small">interacciones anuales de clientes</p> </div> </div> </div> </div> <div class="container-fluid "> </div> </section> <section class=" cards-section "> <div class="container-fluid"> <div class="section-title text-center"> <h2>Nuestras Soluciones</h2> </div> <div class="bg-image-cards-wrapper"> <div class="row"> <div class="col-lg-4 col-md-6"> <div class="card card-bg-image has-rounded-corner is-rounded-top-right " style="background-image: url('https://mc-8afc6902-e56c-432c-8c3f-3991-cdn-endpoint.azureedge.net/-/media/project/emea/shared/syntphony/square-versions/sqr_product_conversational.jpg?cx=0.5&cy=0.5&cw=1000&ch=667&hash=7146A611DF315C87FD00D13F29A839E5')"> <div class="card-body"> <p class="tag" >Asset Based Solutions</p> <a href="https://syntphony.com/conversational-ai.html" target="_blank" class="stretched-link"> <h3 class="card-title h5">Syntphony Conversational AI</h3> </a> <p class="card-text">Syntphony Conversational AI es una plataforma empresarial para crear y gestionar agentes virtuales que utiliza la inteligencia artificial con IA Generativa para comprender y ofrecer respuestas hiperpersonalizadas a los usuarios.</p> </div> <div class="overlay"></div> <div class="card-footer"> <div class="cta--arrow"> <div class="icon"> <svg aria-hidden="true" width="11px" height="11px" viewBox="0 0 11 11" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"> <g id="Symbols" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> <g class="arrow-group" transform="translate(-7.000000, -7.000000)"> <path d="M12.8824333,7 L18,12.5000197 L12.8824333,18 L11.8125183,16.8502914 L15.097,13.32 L7,13.3203142 L7,11.6788584 L15.097,11.678 L11.8125183,8.14970861 L12.8824333,7 Z"></path> </g> </g> </svg> </div> </div> </div> </div> </div> <div class="col-lg-4 col-md-6"> <div class="card card-bg-image has-rounded-corner is-rounded-top-right " style="background-image: url('https://mc-8afc6902-e56c-432c-8c3f-3991-cdn-endpoint.azureedge.net/-/media/project/emea/shared/syntphony/square-versions/sqr_product_immersive.jpg?cx=0.5&cy=0.5&cw=1000&ch=667&hash=95D090EA36F4EC59761B679C13590E37')"> <div class="card-body"> <p class="tag" >Asset Based Solutions</p> <a href="https://syntphony.com/immersive-experiences.html" target="_blank" class="stretched-link"> <h3 class="card-title h5">Syntphony Immersive Experiences</h3> </a> <p class="card-text">Syntphony Inmersive Experiences es la plataforma de realidad extendida empresarial. Permite crear xperiencias de RV e inmersivas a gran escala.</p> </div> <div class="overlay"></div> <div class="card-footer"> <div class="cta--arrow"> <div class="icon"> <svg aria-hidden="true" width="11px" height="11px" viewBox="0 0 11 11" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"> <g id="Symbols" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> <g class="arrow-group" transform="translate(-7.000000, -7.000000)"> <path d="M12.8824333,7 L18,12.5000197 L12.8824333,18 L11.8125183,16.8502914 L15.097,13.32 L7,13.3203142 L7,11.6788584 L15.097,11.678 L11.8125183,8.14970861 L12.8824333,7 Z"></path> </g> </g> </svg> </div> </div> </div> </div> </div> <div class="col-lg-4 col-md-6"> <div class="card card-bg-image has-rounded-corner is-rounded-top-right " style="background-image: url('https://mc-8afc6902-e56c-432c-8c3f-3991-cdn-endpoint.azureedge.net/-/media/project/emea/shared/syntphony/square-versions/sqr_product_loyalty.jpg?cx=0.5&cy=0.5&cw=1000&ch=667&hash=A69D466FAA4EB01767FA310EAD673EC0')"> <div class="card-body"> <p class="tag" >Asset Based Solutions</p> <a href="https://syntphony.com/loyalty.html" target="_blank" class="stretched-link"> <h3 class="card-title h5">Syntphony Loyalty</h3> </a> <p class="card-text">Es la plataforma SaaS centralizada en la nube que integra todas las soluciones de fidelización para alcanzar los objetivos de negocio influyendo en el comportamiento de los clientes y sorprendiéndoles con una experiencia de usuario innovadora, útil y personalizada. Una solución que también incluye elementos colaborativos, redes sociales y gamificación.</p> </div> <div class="overlay"></div> <div class="card-footer"> <div class="cta--arrow"> <div class="icon"> <svg aria-hidden="true" width="11px" height="11px" viewBox="0 0 11 11" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"> <g id="Symbols" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> <g class="arrow-group" transform="translate(-7.000000, -7.000000)"> <path d="M12.8824333,7 L18,12.5000197 L12.8824333,18 L11.8125183,16.8502914 L15.097,13.32 L7,13.3203142 L7,11.6788584 L15.097,11.678 L11.8125183,8.14970861 L12.8824333,7 Z"></path> </g> </g> </svg> </div> </div> </div> </div> </div> <div class="col-lg-4 col-md-6"> <div class="card card-bg-image has-rounded-corner is-rounded-top-right" style="background-image: url('')"> <div class="card-body"> <h5 class="card-title">Digital Experience Research Center</h5> <p class="card-text">El DX Research Center se alía con nuestros clientes en el desarrollo de investigaciones sobre las motivaciones y obstáculos de los usuarios a la hora de interactuar con tecnologías emergentes como la IA, la XR y los asistentes de voz, permitiendo así crear experiencias digitales optimizadas. </p> </div> <div class="overlay"></div> </div> </div> <div class="col-lg-4 col-md-6"> <div class="card card-bg-image has-rounded-corner is-rounded-top-right" style="background-image: url('')"> <div class="card-body"> <h5 class="card-title">Customer Engagement LAB</h5> <p class="card-text">El Laboratorio de Atracción de Clientes (Customer Engagement LAB) es un lugar innovador donde los especialistas en CX de NTT DATA trabajan con nuestros clientes para resolver sus desafíos de negocio, crear prototipos de soluciones y probarlos para garantizar que ofrecen una experiencia de cliente optimizada. </p> </div> <div class="overlay"></div> </div> </div> <div class="col-lg-4 col-md-6"> <div class="card 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Administration en Italia | 2024 <br /><strong> NTT DATA obtuvo reconocimiento por el diseño de la experiencia del Programa Escolar Nacional UNICA, del Ministerio de Educación y Méritos italiano, en el PA FORUM 2024. </strong></p> <p> Cannes Lions | 2024 <br /><strong> NTT DATA patrocinó las competiciones de Young Lions en 2024. </strong></p> </div> </div> </div> </div> <div class="container-fluid"> </div> </section> <section class=" cards-section "> <div class="container-fluid "> <div class="section-title text-center"> <h2>Latest Insights</h2> </div> <div class="cards-wrapper"> <div class="row cards has-mobile-rows"> <div class="col-3"> <div class="card has-rounded-corner is-rounded-top-right animate animate-up "> <div class="card-img-wrapper has-rounded-corner is-rounded-top-right"> <div class="card-image" style="background-image: 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