Parcel and Freight Invoice Auditing - A Complete Guide

<!doctype html><html lang="en"><head> <meta charset="utf-8"> <title>Parcel and Freight Invoice Auditing - A Complete Guide | FreightPOP</title> <link rel="shortcut icon" href="https://www.freightpop.com/hubfs/FP%20FAVICON.png"> <meta name="description" content="Read how to save 15% by identifying carrier invoice discrepancies and requesting refunds for mistakes or failure to meet quoted service delivery."> <meta name="viewport" content="width=device-width, initial-scale=1"> <script src="/hs/hsstatic/jquery-libs/static-1.4/jquery/jquery-1.11.2.js"></script> <script>hsjQuery = window['jQuery'];</script> <meta property="og:description" content="Read how to save 15% by identifying carrier invoice discrepancies and requesting refunds for mistakes or failure to meet quoted service delivery."> <meta property="og:title" content="Parcel and Freight Invoice Auditing - A Complete Guide | FreightPOP"> <meta name="twitter:description" content="Read how to save 15% by identifying carrier invoice discrepancies and requesting refunds for mistakes or failure to meet quoted service delivery."> <meta name="twitter:title" content="Parcel and Freight Invoice Auditing - A Complete Guide | FreightPOP"> <style> a.cta_button{-moz-box-sizing:content-box !important;-webkit-box-sizing:content-box !important;box-sizing:content-box !important;vertical-align:middle}.hs-breadcrumb-menu{list-style-type:none;margin:0px 0px 0px 0px;padding:0px 0px 0px 0px}.hs-breadcrumb-menu-item{float:left;padding:10px 0px 10px 10px}.hs-breadcrumb-menu-divider:before{content:'›';padding-left:10px}.hs-featured-image-link{border:0}.hs-featured-image{float:right;margin:0 0 20px 20px;max-width:50%}@media (max-width: 568px){.hs-featured-image{float:none;margin:0;width:100%;max-width:100%}}.hs-screen-reader-text{clip:rect(1px, 1px, 1px, 1px);height:1px;overflow:hidden;position:absolute !important;width:1px} </style> <link rel="stylesheet" href="https://www.freightpop.com/hs-fs/hubfs/hub_generated/template_assets/1/38838049938/1739562230375/template_main.css"> <link rel="stylesheet" href="https://www.freightpop.com/hs-fs/hub/2811194/hub_generated/module_assets/38838050076/1608130333749/module_38838050076_Global_Header.min.css"> <style> .hhs-header-mod { background-color: rgba(51, 71, 91, 0.1); padding: 10px 0; } .hhs-header-mod.hhs-alt-nav .logo-sticky, .logo-standard { max-width: 200px; float: left; } .hhs-header-mod.hhs-alt-nav.sticky-menu.active .logo-sticky, .logo-sticky { max-width: 200px; float: left; } .hhs-header-logo { padding-top: 5px; } .hhs-header-mod .hhs-nav { height: 70px; display: table; } .custom-menu-primary .hs-menu-wrapper > ul > li { margin-left: 18px !important; } .hhs-header-menu .hs-menu-wrapper.hs-menu-flow-horizontal>ul li a, .hhs-header-search a i{ color: rgba(255, 255, 255, 1) !important; text-transform: uppercase; } .hhs-lang-switch .globe_class:before{ color: rgba(255, 255, 255, 1) !important; } .hhs-header-menu .hs-menu-wrapper.hs-menu-flow-horizontal>ul li a:hover, .hhs-header-search a i:hover, .hhs-lang-switch .globe_class:hover{ color: rgba(229, 229, 229, 1) !important; } .lang_list_class li, .custom-menu-primary .hs-menu-wrapper > ul ul{ background: rgba(255, 255, 255, 1) !important; } .custom-menu-primary .hs-menu-wrapper > ul > li > ul:before{ color: rgba(255, 255, 255, 1) !important; } .hhs-lang-switch .lang_list_class:after { border-bottom-color: rgba(255, 255, 255, 1) !important; } .custom-menu-primary .hs-menu-wrapper > ul li a, .hs-menu-wrapper.hs-menu-flow-horizontal > ul li.hs-item-has-children ul.hs-menu-children-wrapper li a, .hhs-lang-switch .lang_list_class li a { color: #444444 !important; font-size: 14px !important; } .hhs-lang-switch .lang_list_class li a:hover, .custom-menu-primary .hs-menu-wrapper > ul ul li a:hover { background-color: #00a4bd; } .hhs-lang-switch .lang_list_class li a:hover, .custom-menu-primary .hs-menu-wrapper > ul li.hs-item-has-children ul.hs-menu-children-wrapper li a:hover { color: #fff !important; } .custom-menu-primary .hs-menu-wrapper > ul li.hs-item-has-children ul.hs-menu-children-wrapper li.active a:hover { color: #444444 !important; } /*** MOBILE HAMBURGER ***/ .hamburger-inner, .hamburger-inner::before, .hamburger-inner::after, .hamburger.is-active .hamburger-inner, .hamburger.is-active .hamburger-inner::before, .hamburger.is-active .hamburger-inner::after { background-color: rgba(255, 255, 255, 1); } /*** STICKY HEADER ***/ .hhs-header-mod.hhs-alt-nav.sticky-menu, .hhs-header-mod.sticky-menu, .hhs-header-mod.hhs-alt-nav{ background-color: rgba(255, 255, 255, 0.90); } .sticky-menu.active { background-color: rgba(255, 255, 255, 0.90); } .hhs-header-mod.hhs-alt-nav .hhs-header-menu .hs-menu-wrapper.hs-menu-flow-horizontal>ul li a, .hhs-header-mod.hhs-alt-nav .hhs-header-search a i, .hhs-header-mod.hhs-alt-nav .hhs-lang-switch .globe_class:before, .sticky-menu .hhs-header-menu .hs-menu-wrapper.hs-menu-flow-horizontal>ul li a, .sticky-menu .hhs-header-search a i, .sticky-menu .hhs-lang-switch .globe_class:before{ color: rgba(51, 71, 91, 1) !important; } .hhs-header-mod.hhs-alt-nav .hhs-header-menu .hs-menu-wrapper.hs-menu-flow-horizontal .hs-menu-depth-1:first-child:hover, .hhs-header-mod.hhs-alt-nav .hhs-header-search a i:hover, .hhs-header-mod.hhs-alt-nav .hhs-lang-switch .globe_class:before, .sticky-menu .hhs-header-menu .hs-menu-wrapper.hs-menu-flow-horizontal .hs-menu-depth-1:first-child:hover, .sticky-menu .hhs-header-menu .hs-menu-wrapper.hs-menu-flow-horizontal>ul li a:hover, .sticky-menu .hhs-header-search a i:hover{ color: rgba(102, 102, 102, 1) !important; } .hhs-header-mod.hhs-alt-nav .hhs-header-menu .hs-menu-wrapper.hs-menu-flow-horizontal>ul li a, .hhs-header-mod.hhs-alt-nav .hhs-header-search a i, .hhs-header-mod.hhs-alt-nav .globe_class { color: rgba(51, 71, 91, 1) !important; } .hhs-header-mod.hhs-alt-nav .hhs-header-menu .hs-menu-wrapper.hs-menu-flow-horizontal>ul li a:hover, .hhs-header-mod.hhs-alt-nav .hhs-header-search a i:hover, .hhs-header-mod.hhs-alt-nav .globe_class:hover { color: rgba(102, 102, 102, 1) !important; } .hhs-header-mod.hhs-alt-nav .hamburger-inner, .hhs-header-mod.hhs-alt-nav .hamburger-inner::before, .hhs-header-mod.hhs-alt-nav .hamburger-inner::after, .hhs-header-mod.hhs-alt-nav .hamburger.is-active .hamburger-inner, .hhs-header-mod.hhs-alt-nav .hamburger.is-active .hamburger-inner::before, .hhs-header-mod.hhs-alt-nav .hamburger.is-active .hamburger-inner::after, .sticky-menu .hamburger-inner, .sticky-menu .hamburger-inner::before, .sticky-menu .hamburger-inner::after, .sticky-menu .hamburger.is-active .hamburger-inner, .sticky-menu .hamburger.is-active .hamburger-inner::before, .sticky-menu .hamburger.is-active .hamburger-inner::after { background-color: rgba(102, 102, 102, 1); } .hhs-header-mod.sticky-menu .hhs-nav { height: 35px; } .hhs-header-menu .hs-menu-wrapper.hs-menu-flow-horizontal>ul li a { font-size: 14px !important; font-weight: bold; } .hhs-hat-pull-down, .hhs-header-hat { background-color: #33475b; } .hhs-hat-pull-down i, .hhs-hat-menu .hs-menu-wrapper.hs-menu-flow-horizontal>ul li a { font-size: 12px !important; color: rgba(255, 255, 255, 1) !important; } .hhs-hat-menu .hs-menu-wrapper.hs-menu-flow-horizontal>ul li a:hover { color: rgba(2, 180, 230, 1) !important; } .hhs-header-cta .cta-primary { padding: 15px 15px !important; font-size: 14px !important; -webkit-box-shadow: none; box-shadow: none; } /*** MEGA MENU ***/ .mega-menu { background-color: rgba(255, 255, 255, 1); top: 110px; } .sticky-menu.active .mega-menu { top: 70px; } .hhs-header-menu .hs-menu-wrapper.hs-menu-flow-horizontal>ul li .mega-menu a, .hhs-alt-nav .hhs-header-menu .hs-menu-wrapper.hs-menu-flow-horizontal>ul li .mega-menu a, .hhs-header-menu .mega-menu .mega-nav-con ul li ul.hs-menu-children-wrapper li a, .hhs-alt-nav .hhs-header-menu .mega-menu .mega-nav-con ul li ul.hs-menu-children-wrapper li a{ color: #444444 !important; font-size: 16px !important; font-weight: normal; } .hhs-header-menu .mega-menu .mega-nav-con ul li ul.hs-menu-children-wrapper li a{ font-size: 0.95em !important; } .hhs-header-menu .hs-menu-wrapper.hs-menu-flow-horizontal>ul li .mega-menu a:hover, .hhs-alt-nav .hhs-header-menu .hs-menu-wrapper.hs-menu-flow-horizontal>ul li .mega-menu a:hover, .hhs-header-menu .mega-menu .mega-nav-con ul li ul.hs-menu-children-wrapper li a:hover, .hhs-alt-nav .hhs-header-menu .mega-menu .mega-nav-con ul li ul.hs-menu-children-wrapper li a:hover{ color: #00a4bd !important; } .mega-menu span.hs_cos_wrapper_type_text { text-transform: none !important; font-weight: normal !important; white-space: normal !important; } .mega-menu .mega-text-con p, .mega-menu .mega-text-con li, .mega-menu .mega-text-con span { color: #444444; } .mega-menu .mega-text-con h1, .mega-menu .mega-text-con h2, .mega-menu .mega-text-con h3, .mega-menu .mega-text-con h4, .mega-menu .mega-text-con h5, .mega-menu .mega-text-con h6 { color: #444444; } /** TABLET CSS **/ @media (max-width: 768px) { .custom-menu-primary .hs-menu-wrapper > ul { margin-top: 10px !important; } .custom-menu-primary .hs-menu-wrapper > ul, .custom-menu-primary .hs-menu-wrapper > ul li.active a:hover{ background-color: rgba(255, 255, 255, 1) !important; } .hhs-header-menu .hs-menu-wrapper.hs-menu-flow-horizontal>ul li a:hover, .custom-menu-primary .hs-menu-wrapper > ul li.active a:hover, .hhs-header-menu .hs-menu-wrapper.hs-menu-flow-horizontal>ul li a { color: #444444 !important; } .custom-menu-primary .hs-menu-wrapper > ul li{ border-top: 1px solid rgba(0, 0, 0, .1) !important; } .custom-menu-primary .hs-menu-wrapper > ul ul li{ background-color: rgba(0, 0, 0, .05); } } /** MOBILE CSS **/ @media (max-width: 575px) { .logo-standard, .logo-sticky { max-width: 70px !important; } } </style> <link rel="stylesheet" href="https://www.freightpop.com/hs-fs/hub/2811194/hub_generated/module_assets/38837184677/1608130334052/module_38837184677_Global_Footer.min.css"> <style> #hs_cos_wrapper_global_footer .hhs-footer-mod { background-color: #2d2d2d; padding-top: 100px; padding-bottom: 100px; } /** NAVIGATION COLUMNS STYLE **/ .hhs-foot-base-nav .hs-menu-wrapper.hs-menu-flow-horizontal > ul li a, .hhs-foot-nav-col .hs-menu-wrapper.hs-menu-flow-horizontal>ul li.hs-item-has-children ul.hs-menu-children-wrapper li a, .hhs-foot-nav-col .hs-menu-wrapper.hs-menu-flow-horizontal > ul li a { color: #FFFFFF !important; } .hhs-foot-base-nav .hs-menu-wrapper.hs-menu-flow-horizontal > ul li a:hover, .hhs-foot-nav-col .hs-menu-wrapper.hs-menu-flow-horizontal>ul li.hs-item-has-children ul.hs-menu-children-wrapper li a:hover, .hhs-foot-nav-col .hs-menu-wrapper.hs-menu-flow-horizontal > ul li a:hover { color: #3cbee7 !important; } .foot-nav-title, .hhs-foot-rss h5, .hhs-foot-nav-col h5 { margin-bottom: 40px; color: #cccccc; } .hhs-foot-rss .hs_cos_wrapper_type_inline_rich_text p, .hhs-foot-rss .hs_cos_wrapper_type_inline_rich_text l1, .hhs-foot-rss .hs_cos_wrapper_type_inline_rich_text span, .hhs-foot-rss .hs_cos_wrapper_type_inline_rich_text *, .hhs-foot-rss *{ color: #ffffff; } .hhs-foot-base-nav .hs-menu-wrapper.hs-menu-flow-horizontal > ul li a { font-size: 14px; } /** BLOG POST STYLE **/ .hhs-footer-mod .hhs-post-content a h6 { color: #FFFFFF; font-size: 16px; line-height: 20px; } .hhs-footer-mod .hhs-post-summary p { color: #ffffff; font-size: 14px; line-height: 18px; } .hhs-foot-rss .hs-rss-title:hover { color: #3cbee7; } .hhs-footer-mod .hhs-post-feat-img { min-height: 120px; } .hhs-foot-rss .hs-rss-item.hs-with-featured-image .hs-rss-item-text { margin-top: 120px; } .hhs-foot-break-line { border-color: #02b4e6; } .hhs-foot-copyright { color: #ffffff; } /** SOCIAL ICONS **/#hs_cos_wrapper_global_footer .hhs-social-con i { color: #FFFFFF;} #hs_cos_wrapper_global_footer .hhs-social-con i:hover {color: #3cbee7;}/** TABLET CSS **/ @media (max-width: 768px) { #hs_cos_wrapper_global_footer .hhs-footer-mod { padding-top: 25px; padding-bottom: 25px; } } /** BACK TO TOP **/ #return-to-top { background: rgba(68, 68, 68, 0.7); } #return-to-top:hover { background: rgba(68, 68, 68, 0.9); } /** MOBILE CSS **/ @media (max-width: 575px) { #hs_cos_wrapper_global_footer .hhs-footer-mod { padding-top: 25px; padding-bottom: 25px; } .hhs-foot-nav-col { border-color: #02b4e6; } } </style> <style> </style> <link rel="stylesheet" href="https://www.freightpop.com/hs-fs/hub/2811194/hub_generated/module_assets/38842896056/1608130333676/module_38842896056_CLEAN_6-1_-_Hero_Banner.min.css"> <style> #hs_cos_wrapper_dnd_area-module-2 .hhs-hero-mod { padding-top: 150px; padding-bottom: 100px;z-index: 1;background-repeat: no-repeat; background-size: cover;} #hs_cos_wrapper_dnd_area-module-2 .hhs-hero-mod .first-col { text-align: left; } #hs_cos_wrapper_dnd_area-module-2 .hhs-hero-mod .row { margin-top: 60px; } /** IF FULLSCREEN BACKGROUND IS ON **//*** HERO OVERLAY COLOR ***/ #hs_cos_wrapper_dnd_area-module-2 .hhs-hero-overlay {} /*** COLUMN 1 STYLE ***/ #hs_cos_wrapper_dnd_area-module-2 .hhs-hero-mod .first-col .hhs-col-inner { text-align: left;} /*** COLUMN 2 STYLE ***/ #hs_cos_wrapper_dnd_area-module-2 .hhs-hero-mod .second-col .hhs-col-inner { text-align: left;background-color: rgba(255, 255, 255, 0.90);padding: 25px; border-radius: 3px;} #hs_cos_wrapper_dnd_area-module-2 .first-col .hhs-rich-text h1, #hs_cos_wrapper_dnd_area-module-2 .first-col .hhs-rich-text h2,#hs_cos_wrapper_dnd_area-module-2 .first-col .hhs-rich-text h3, #hs_cos_wrapper_dnd_area-module-2 .first-col .hhs-rich-text h4, #hs_cos_wrapper_dnd_area-module-2 .first-col .hhs-rich-text h5, #hs_cos_wrapper_dnd_area-module-2 .first-col .hhs-rich-text h6, #hs_cos_wrapper_dnd_area-module-2 .first-col .hhs-rich-text p, #hs_cos_wrapper_dnd_area-module-2 .first-col .hhs-rich-text span, #hs_cos_wrapper_dnd_area-module-2 .first-col .hhs-rich-text label, #hs_cos_wrapper_dnd_area-module-2 .first-col .hhs-rich-text li { color: #ffffff; } #hs_cos_wrapper_dnd_area-module-2 .second-col .hhs-rich-text h1, #hs_cos_wrapper_dnd_area-module-2 .second-col .hhs-rich-text h2,#hs_cos_wrapper_dnd_area-module-2 .second-col .hhs-rich-text h3, #hs_cos_wrapper_dnd_area-module-2 .second-col .hhs-rich-text h4, #hs_cos_wrapper_dnd_area-module-2 .second-col .hhs-rich-text h5, #hs_cos_wrapper_dnd_area-module-2 .second-col .hhs-rich-text h6, #hs_cos_wrapper_dnd_area-module-2 .second-col .hhs-rich-text p, #hs_cos_wrapper_dnd_area-module-2 .second-col .hhs-rich-text span, #hs_cos_wrapper_dnd_area-module-2 .second-col .hhs-rich-text label, #hs_cos_wrapper_dnd_area-module-2 .second-col .hhs-rich-text li { color: #444444; } #hs_cos_wrapper_dnd_area-module-2 .first-col .hhs-form-con .mdl-checkbox__box-outline { border-color: #ffffff !important; } #hs_cos_wrapper_dnd_area-module-2 .hs-form .mdl-checkbox.is-checked .mdl-checkbox__tick-outline { background-color: #ffffff !important; } #hs_cos_wrapper_dnd_area-module-2 .first-col .hhs-form-con {margin-left: 0px; margin-right: auto;} #hs_cos_wrapper_dnd_area-module-2 .second-col .hhs-form-con {margin-left: 0px; margin-right: auto;} #hs_cos_wrapper_dnd_area-module-2 .first-col .hhs-form-con { max-width: 100%; } #hs_cos_wrapper_dnd_area-module-2 .second-col .hhs-form-con { max-width: 100%; } /** VIDEO STYLE **//** TABLET CSS **/ @media (max-width: 768px) { #hs_cos_wrapper_dnd_area-module-2 .hhs-hero-mod { padding-top: 100px; padding-bottom: 100px; } /** IF FULLSCREEN BACKGROUND IS ON **/} /** MOBILE CSS **/ @media (max-width: 575px) { #hs_cos_wrapper_dnd_area-module-2 .hhs-hero-mod { padding-top: 50px; padding-bottom: 50px; } #hs_cos_wrapper_dnd_area-module-2 .hhs-hero-mod .first-col { text-align: left; } #hs_cos_wrapper_dnd_area-module-2 .hhs-hero-mod .second-col { text-align: left; } } </style> <link rel="stylesheet" href="https://www.freightpop.com/hs-fs/hub/2811194/hub_generated/module_assets/38838030127/1608130333534/module_38838030127_CLEAN_6-1_-_Row_-_Social_Sharing.min.css"> <style> #hs_cos_wrapper_dnd_area-module-3 .hhs-social-share-mod { padding-top: 25px; padding-bottom: 25px; background-color: rgba(255, 255, 255, 1); } #hs_cos_wrapper_dnd_area-module-3 .hhs-share-icon i { font-size: 20px; } .hhs-share-icon.fb i {color: #3C5A99;} .hhs-share-icon.tw i {color: #00aced;} .hhs-share-icon.in i {color: #0077B5;} /** TABLET CSS **/ @media (max-width: 768px) { #hs_cos_wrapper_dnd_area-module-3 .hhs-social-share-mod { padding-top: 25px; padding-bottom: 25px; } } /** MOBILE CSS **/ @media (max-width: 575px) { #hs_cos_wrapper_dnd_area-module-3 .hhs-social-share-mod { padding-top: 25px; padding-bottom: 25px; } } </style> <link rel="stylesheet" href="https://www.freightpop.com/hs-fs/hub/2811194/hub_generated/module_assets/38838030345/1608130333837/module_38838030345_CLEAN_6-1_-_Row_-_Flexi_Cards.min.css"> <style> #hs_cos_wrapper_dnd_area-module-5 { } #hs_cos_wrapper_dnd_area-module-5 .hhs-flexi-card-mod { padding-top: 50px; padding-bottom: 50px; background-color: rgba(229, 229, 229, 0.20); } /*** PROFILE CARD STYLE ***/ #hs_cos_wrapper_dnd_area-module-5 .hhs-flexi-card { background: rgba(64, 136, 207, 1); padding: 0px; -webkit-box-shadow: 0 0 15px 0 rgba(0,0,0,0.1); box-shadow: 0 0 15px 0 rgba(0,0,0,0.1); text-align: center; -webkit-border-radius: 6px; border-radius: 6px; } #hs_cos_wrapper_dnd_area-module-5 .hhs-flexi-card img { -webkit-border-radius: 6px 6px 0 0; border-radius: 6px 6px 0 0; } #hs_cos_wrapper_dnd_area-module-5 .hhs-card-content { padding: 25px; } #hs_cos_wrapper_dnd_area-module-5 .hhs-flexi-card h4, #hs_cos_wrapper_dnd_area-module-5 .hhs-flexi-card h4 a {color: #ffffff;} #hs_cos_wrapper_dnd_area-module-5 .hhs-flexi-card h5 {color: #ffffff;} #hs_cos_wrapper_dnd_area-module-5 .hhs-flexi-card p {color: #FEFEFE;} #hs_cos_wrapper_dnd_area-module-5 .hhs-flexi-card i {color: #FEFEFE;} #hs_cos_wrapper_dnd_area-module-5 .hhs-flexi-card img { width: 100%; } #hs_cos_wrapper_dnd_area-module-5 .inner-shadow { -webkit-box-shadow:inset 0 0 20px 1px rgba(0, 0, 0,0.10); box-shadow:inset 0 0 20px 1px rgba(0, 0, 0, 0.10); } #hs_cos_wrapper_dnd_area-module-5 .outer-shadow { -webkit-box-shadow: 0 0 20px 1px rgba(0, 0, 0, 0.10); box-shadow: 0 0 20px 1px rgba(0, 0, 0, 0.10); z-index: 1; position: relative; } /*** HERO OVERLAY COLOR ***/ #hs_cos_wrapper_dnd_area-module-5 .hhs-row-overlay { } /*** PULL UP CONTENT OPTION ***/ /** VIDEO STYLE **/ /** TABLET CSS **/ @media (max-width: 768px) { #hs_cos_wrapper_dnd_area-module-5 .hhs-flexi-card-mod { padding-top: 50px; padding-bottom: 50px; } } /** MOBILE CSS **/ @media (max-width: 575px) { #hs_cos_wrapper_dnd_area-module-5 .hhs-flexi-card-mod { padding-top: 25px; padding-bottom: 25px; /*text-align: ; ADL */ } } </style> <link rel="stylesheet" href="https://www.freightpop.com/hs-fs/hub/2811194/hub_generated/module_assets/38838147167/1608130333621/module_38838147167_CLEAN_6-1_-_Row_-_Multi-Column_Content.min.css"> <style> #hs_cos_wrapper_dnd_area-module-8 { position: relative; z-index: 3; } #hs_cos_wrapper_dnd_area-module-8 .hhs-text-mod { padding-top: 50px; padding-bottom: 50px; background-color: rgba(242, 245, 248, 1); } /** DIVIDER STYLES **/ #hs_cos_wrapper_dnd_area-module-8 .c1 .hhs-divider{ margin: 0 auto 50px; } #hs_cos_wrapper_dnd_area-module-8 .c2 .hhs-divider{ margin: 0 auto 50px; } #hs_cos_wrapper_dnd_area-module-8 .c3 .hhs-divider{ margin: 0 auto 50px; } #hs_cos_wrapper_dnd_area-module-8 .c4 .hhs-divider{ margin: 0 auto 50px; } /** TEXT STYLES **/ #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c1, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c1 h1, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c1 h2,#hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c1 h3, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c1 h4, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c1 h5, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c1 h6, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c1 p, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c1 span, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c1 li, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c1 blockquote { text-align: center; } #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c2,#hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c2 h1, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c2 h2,#hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c2 h3, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c2 h4, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c2 h5, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c2 h6, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c2 p, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c2 span, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c2 li, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c2 blockquote { text-align: center; } #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c3 , #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c3 h1, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c3 h2,#hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c3 h3, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c3 h4, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c3 h5, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c3 h6, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c3 p, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c3 span, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c3 li, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c3 blockquote { text-align: center; } #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c4, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c4 h1, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c4 h2,#hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c4 h3, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c4 h4, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c4 h5, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c4 h6, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c4 p, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c4 span, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c4 li, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c4 blockquote { text-align: center; } #hs_cos_wrapper_dnd_area-module-8 .inner-shadow { -webkit-box-shadow:inset 0 0 20px 1px rgba(229, 229, 229,0.20); box-shadow:inset 0 0 20px 1px rgba(229, 229, 229, 0.20); } #hs_cos_wrapper_dnd_area-module-8 .outer-shadow { -webkit-box-shadow: 0 0 20px 1px rgba(229, 229, 229, 0.20); box-shadow: 0 0 20px 1px rgba(229, 229, 229, 0.20); z-index: 1; position: relative; } #hs_cos_wrapper_dnd_area-module-8 .hhs-form-con.c1 { max-width: 100%; } #hs_cos_wrapper_dnd_area-module-8 .hhs-form-con.c2 { max-width: 100%; } #hs_cos_wrapper_dnd_area-module-8 .hhs-form-con.c3 { max-width: 100%; } #hs_cos_wrapper_dnd_area-module-8 .hhs-form-con.c4 { max-width: 100%; } #hs_cos_wrapper_dnd_area-module-8 .hhs-form-con.c1 .hs-submit {text-align: left;} #hs_cos_wrapper_dnd_area-module-8 .hhs-form-con.c2 .hs-submit {text-align: left;} #hs_cos_wrapper_dnd_area-module-8 .hhs-form-con.c3 .hs-submit {text-align: left;} #hs_cos_wrapper_dnd_area-module-8 .hhs-form-con.c4 .hs-submit {text-align: left;} /*** HERO OVERLAY COLOR ***/ #hs_cos_wrapper_dnd_area-module-8 .hhs-row-overlay { } /*** PULL UP CONTENT OPTION ***/ /** VIDEO STYLE **/ /*** MODAL STYLE */ #tmp1_dnd_area-module-8.hhs-modal { text-align: left; } #tmp2_dnd_area-module-8.hhs-modal { text-align: left; } #tmp3_dnd_area-module-8.hhs-modal { text-align: left; } #tmp4_dnd_area-module-8.hhs-modal { text-align: left; } /** TABLET CSS **/ @media (max-width: 768px) { #hs_cos_wrapper_dnd_area-module-8 .hhs-text-mod { padding-top: 0px; padding-bottom: 50px; } } /** MOBILE CSS **/ @media (max-width: 575px) { #hs_cos_wrapper_dnd_area-module-8 .hhs-text-mod { padding-top: 0px; padding-bottom: 25px; text-align: center; } #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c1 h1, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c1 h2,#hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c1 h3, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c1 h4, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c1 h5, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c1 h6, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c1 p, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c1 span, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c1 li { text-align: center; } #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c2 h1, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c2 h2,#hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c2 h3, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c2 h4, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c2 h5, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c2 h6, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c2 p, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c2 span, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c2 li { text-align: center; } #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c3 h1, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c3 h2,#hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c3 h3, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c3 h4, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c3 h5, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c3 h6, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c3 p, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c3 span, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c3 li { text-align: center; } #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c4 h1, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c4 h2,#hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c4 h3, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c4 h4, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c4 h5, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c4 h6, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c4 p, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c4 span, #hs_cos_wrapper_dnd_area-module-8 .hhs-rich-text.c4 li { text-align: center; } #hs_cos_wrapper_dnd_area-module-8 .hhs-divider{ margin-right: auto !important; margin-left: auto !important; float: none; } #hs_cos_wrapper_dnd_area-module-8 .hhs-form-con.c1 {max-width: 100% !important;} #hs_cos_wrapper_dnd_area-module-8 .hhs-form-con.c2 {max-width: 100% !important;} #hs_cos_wrapper_dnd_area-module-8 .hhs-form-con.c3 {max-width: 100% !important;} #hs_cos_wrapper_dnd_area-module-8 .hhs-form-con.c4 {max-width: 100% !important;} } </style> <style> #hs_cos_wrapper_dnd_area-module-12 .hhs-social-share-mod { padding-top: 25px; padding-bottom: 25px; background-color: rgba(255, 255, 255, 1); } #hs_cos_wrapper_dnd_area-module-12 .hhs-share-icon i { font-size: 20px; } .hhs-share-icon.fb i {color: #3C5A99;} .hhs-share-icon.tw i {color: #00aced;} .hhs-share-icon.in i {color: #0077B5;} /** TABLET CSS **/ @media (max-width: 768px) { #hs_cos_wrapper_dnd_area-module-12 .hhs-social-share-mod { padding-top: 25px; padding-bottom: 25px; } } /** MOBILE CSS **/ @media (max-width: 575px) { #hs_cos_wrapper_dnd_area-module-12 .hhs-social-share-mod { padding-top: 25px; padding-bottom: 25px; } } </style> <style> #hs_cos_wrapper_dnd_area-module-13 { position: relative; z-index: 3; } #hs_cos_wrapper_dnd_area-module-13 .hhs-text-mod { padding-top: 50px; padding-bottom: 50px; background-color: rgba(229, 229, 229, 1); } /** DIVIDER STYLES **/ #hs_cos_wrapper_dnd_area-module-13 .c1 .hhs-divider{ margin: 0 auto 50px; } #hs_cos_wrapper_dnd_area-module-13 .c2 .hhs-divider{ margin: 0 auto 50px; } #hs_cos_wrapper_dnd_area-module-13 .c3 .hhs-divider{ margin: 0 auto 50px; } #hs_cos_wrapper_dnd_area-module-13 .c4 .hhs-divider{ margin: 0 auto 50px; } /** TEXT STYLES **/ #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c1, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c1 h1, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c1 h2,#hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c1 h3, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c1 h4, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c1 h5, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c1 h6, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c1 p, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c1 span, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c1 li, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c1 blockquote { text-align: center; } #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c2,#hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c2 h1, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c2 h2,#hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c2 h3, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c2 h4, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c2 h5, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c2 h6, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c2 p, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c2 span, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c2 li, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c2 blockquote { text-align: center; } #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c3 , #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c3 h1, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c3 h2,#hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c3 h3, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c3 h4, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c3 h5, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c3 h6, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c3 p, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c3 span, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c3 li, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c3 blockquote { text-align: center; } #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c4, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c4 h1, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c4 h2,#hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c4 h3, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c4 h4, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c4 h5, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c4 h6, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c4 p, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c4 span, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c4 li, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c4 blockquote { text-align: center; } #hs_cos_wrapper_dnd_area-module-13 .inner-shadow { -webkit-box-shadow:inset 0 0 20px 1px rgba(0, 0, 0,0.20); box-shadow:inset 0 0 20px 1px rgba(0, 0, 0, 0.20); } #hs_cos_wrapper_dnd_area-module-13 .outer-shadow { -webkit-box-shadow: 0 0 20px 1px rgba(0, 0, 0, 0.20); box-shadow: 0 0 20px 1px rgba(0, 0, 0, 0.20); z-index: 1; position: relative; } #hs_cos_wrapper_dnd_area-module-13 .hhs-form-con.c1 { max-width: 100%; } #hs_cos_wrapper_dnd_area-module-13 .hhs-form-con.c2 { max-width: 100%; } #hs_cos_wrapper_dnd_area-module-13 .hhs-form-con.c3 { max-width: 100%; } #hs_cos_wrapper_dnd_area-module-13 .hhs-form-con.c4 { max-width: 100%; } #hs_cos_wrapper_dnd_area-module-13 .hhs-form-con.c1 .hs-submit {text-align: left;} #hs_cos_wrapper_dnd_area-module-13 .hhs-form-con.c2 .hs-submit {text-align: left;} #hs_cos_wrapper_dnd_area-module-13 .hhs-form-con.c3 .hs-submit {text-align: left;} #hs_cos_wrapper_dnd_area-module-13 .hhs-form-con.c4 .hs-submit {text-align: left;} /*** HERO OVERLAY COLOR ***/ #hs_cos_wrapper_dnd_area-module-13 .hhs-row-overlay { } /*** PULL UP CONTENT OPTION ***/ /** VIDEO STYLE **/ /*** MODAL STYLE */ #tmp1_dnd_area-module-13.hhs-modal { text-align: left; } #tmp2_dnd_area-module-13.hhs-modal { text-align: left; } #tmp3_dnd_area-module-13.hhs-modal { text-align: left; } #tmp4_dnd_area-module-13.hhs-modal { text-align: left; } /** TABLET CSS **/ @media (max-width: 768px) { #hs_cos_wrapper_dnd_area-module-13 .hhs-text-mod { padding-top: 0px; padding-bottom: 50px; } } /** MOBILE CSS **/ @media (max-width: 575px) { #hs_cos_wrapper_dnd_area-module-13 .hhs-text-mod { padding-top: 0px; padding-bottom: 25px; text-align: center; } #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c1 h1, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c1 h2,#hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c1 h3, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c1 h4, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c1 h5, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c1 h6, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c1 p, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c1 span, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c1 li { text-align: center; } #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c2 h1, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c2 h2,#hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c2 h3, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c2 h4, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c2 h5, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c2 h6, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c2 p, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c2 span, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c2 li { text-align: center; } #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c3 h1, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c3 h2,#hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c3 h3, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c3 h4, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c3 h5, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c3 h6, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c3 p, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c3 span, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c3 li { text-align: center; } #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c4 h1, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c4 h2,#hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c4 h3, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c4 h4, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c4 h5, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c4 h6, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c4 p, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c4 span, #hs_cos_wrapper_dnd_area-module-13 .hhs-rich-text.c4 li { text-align: center; } #hs_cos_wrapper_dnd_area-module-13 .hhs-divider{ margin-right: auto !important; margin-left: auto !important; float: none; } #hs_cos_wrapper_dnd_area-module-13 .hhs-form-con.c1 {max-width: 100% !important;} #hs_cos_wrapper_dnd_area-module-13 .hhs-form-con.c2 {max-width: 100% !important;} #hs_cos_wrapper_dnd_area-module-13 .hhs-form-con.c3 {max-width: 100% !important;} #hs_cos_wrapper_dnd_area-module-13 .hhs-form-con.c4 {max-width: 100% !important;} } </style> <style> @font-face { font-family: "Montserrat"; font-weight: 400; font-style: normal; font-display: swap; src: url("/_hcms/googlefonts/Montserrat/regular.woff2") format("woff2"), url("/_hcms/googlefonts/Montserrat/regular.woff") format("woff"); } @font-face { font-family: "Saira"; font-weight: 500; font-style: normal; font-display: swap; src: url("/_hcms/googlefonts/Saira/500.woff2") format("woff2"), url("/_hcms/googlefonts/Saira/500.woff") format("woff"); } @font-face { font-family: "Saira"; font-weight: 400; font-style: normal; font-display: swap; src: url("/_hcms/googlefonts/Saira/regular.woff2") format("woff2"), url("/_hcms/googlefonts/Saira/regular.woff") format("woff"); } @font-face { font-family: "Saira"; font-weight: 700; font-style: normal; font-display: swap; src: url("/_hcms/googlefonts/Saira/700.woff2") format("woff2"), url("/_hcms/googlefonts/Saira/700.woff") format("woff"); } @font-face { font-family: "Nunito Sans"; font-weight: 800; font-style: normal; font-display: swap; src: url("/_hcms/googlefonts/Nunito_Sans/800.woff2") format("woff2"), url("/_hcms/googlefonts/Nunito_Sans/800.woff") format("woff"); } @font-face { font-family: "Nunito Sans"; font-weight: 400; font-style: normal; font-display: swap; src: url("/_hcms/googlefonts/Nunito_Sans/regular.woff2") format("woff2"), url("/_hcms/googlefonts/Nunito_Sans/regular.woff") format("woff"); } @font-face { font-family: "Nunito Sans"; font-weight: 700; font-style: normal; font-display: swap; src: url("/_hcms/googlefonts/Nunito_Sans/700.woff2") format("woff2"), url("/_hcms/googlefonts/Nunito_Sans/700.woff") format("woff"); } </style>  <style id="hs_editor_style" type="text/css"> .dnd_area-row-0-force-full-width-section > .row-fluid { max-width: none !important; } .dnd_area-row-1-force-full-width-section > .row-fluid { max-width: none !important; } .dnd_area-row-2-force-full-width-section > .row-fluid { max-width: none !important; } .dnd_area-row-3-max-width-section-centering > .row-fluid { max-width: 820px !important; margin-left: auto !important; margin-right: auto !important; } .dnd_area-row-4-force-full-width-section > .row-fluid { max-width: none !important; } .dnd_area-row-5-max-width-section-centering > .row-fluid { max-width: 820px !important; margin-left: auto !important; margin-right: auto !important; } .dnd_area-row-6-max-width-section-centering > .row-fluid { max-width: 820px !important; margin-left: auto !important; margin-right: auto !important; } .dnd_area-row-7-force-full-width-section > .row-fluid { max-width: none !important; } .dnd_area-row-8-max-width-section-centering > .row-fluid { max-width: 820px !important; margin-left: auto !important; margin-right: auto !important; } .dnd_area-row-9-max-width-section-centering > .row-fluid { max-width: 820px !important; margin-left: auto !important; margin-right: auto !important; } .dnd_area-row-10-force-full-width-section > .row-fluid { max-width: none !important; } .dnd_area-row-11-force-full-width-section > .row-fluid { max-width: none !important; } /* HubSpot Non-stacked Media Query Styles */ @media (min-width:768px) { .dnd_area-row-0-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .dnd_area-row-1-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .dnd_area-row-2-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .dnd_area-row-3-vertical-alignment > .row-fluid { display: -ms-flexbox !important; 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} .dnd_area-row-10-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .dnd_area-row-11-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .dnd_area-module-1-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .dnd_area-module-1-vertical-alignment > div { flex-shrink: 0 !important; } .dnd_area-module-2-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .dnd_area-module-2-vertical-alignment > div { flex-shrink: 0 !important; } .dnd_area-module-3-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .dnd_area-module-3-vertical-alignment > div { flex-shrink: 0 !important; } .dnd_area-module-4-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: start !important; display: flex !important; flex-direction: column !important; justify-content: flex-start !important; } .dnd_area-module-4-vertical-alignment > div { flex-shrink: 0 !important; } .dnd_area-module-5-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .dnd_area-module-5-vertical-alignment > div { flex-shrink: 0 !important; } .dnd_area-module-6-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: start !important; display: flex !important; flex-direction: column !important; justify-content: flex-start !important; } .dnd_area-module-6-vertical-alignment > div { flex-shrink: 0 !important; } .dnd_area-module-7-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: start !important; display: flex !important; flex-direction: column !important; justify-content: flex-start !important; } .dnd_area-module-7-vertical-alignment > div { flex-shrink: 0 !important; } .dnd_area-module-8-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .dnd_area-module-8-vertical-alignment > div { flex-shrink: 0 !important; } .dnd_area-module-9-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: start !important; display: flex !important; flex-direction: column !important; justify-content: flex-start !important; } .dnd_area-module-9-vertical-alignment > div { flex-shrink: 0 !important; } .dnd_area-module-10-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: start !important; display: flex !important; flex-direction: column !important; justify-content: flex-start !important; } .dnd_area-module-10-vertical-alignment > div { flex-shrink: 0 !important; } .dnd_area-module-12-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .dnd_area-module-12-vertical-alignment > div { flex-shrink: 0 !important; } .dnd_area-module-13-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .dnd_area-module-13-vertical-alignment > div { flex-shrink: 0 !important; } } /* HubSpot Styles (default) */ .dnd_area-row-0-padding { padding-top: 0px !important; padding-bottom: 0px !important; padding-left: 0px !important; padding-right: 0px !important; } .dnd_area-row-1-padding { padding-top: 0px !important; padding-bottom: 0px !important; padding-left: 0px !important; padding-right: 0px !important; } .dnd_area-row-2-padding { padding-top: 0px !important; padding-bottom: 0px !important; padding-left: 0px !important; padding-right: 0px !important; } .dnd_area-row-3-padding { padding-top: 25px !important; padding-bottom: 50px !important; padding-left: 25px !important; padding-right: 25px !important; } .dnd_area-row-4-padding { padding-top: 0px !important; padding-bottom: 0px !important; padding-left: 0px !important; padding-right: 0px !important; } .dnd_area-row-5-padding { padding-top: 25px !important; padding-bottom: 50px !important; padding-left: 25px !important; padding-right: 25px !important; } .dnd_area-row-6-padding { padding-top: 25px !important; padding-bottom: 50px !important; padding-left: 25px !important; padding-right: 25px !important; } .dnd_area-row-7-padding { padding-top: 0px !important; padding-bottom: 0px !important; padding-left: 0px !important; padding-right: 0px !important; } .dnd_area-row-8-padding { padding-top: 50px !important; padding-bottom: 50px !important; padding-left: 25px !important; padding-right: 25px !important; } .dnd_area-row-9-padding { padding-top: 50px !important; padding-bottom: 50px !important; padding-left: 25px !important; padding-right: 25px !important; } .dnd_area-row-10-padding { padding-top: 0px !important; padding-bottom: 0px !important; padding-left: 0px !important; padding-right: 0px !important; } .dnd_area-row-11-padding { padding-top: 0px !important; padding-bottom: 0px !important; padding-left: 0px !important; padding-right: 0px !important; } </style> <script src="https://code.jquery.com/jquery-2.2.4.min.js"></script>  <script> var _hsp = window._hsp = window._hsp || []; 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id="hs-cta-wrapper-f5ba597b-8aab-46ea-9b2f-b911da3451f6"><span class="hs-cta-node hs-cta-f5ba597b-8aab-46ea-9b2f-b911da3451f6" id="hs-cta-f5ba597b-8aab-46ea-9b2f-b911da3451f6"><a href="https://cta-redirect.hubspot.com/cta/redirect/2811194/f5ba597b-8aab-46ea-9b2f-b911da3451f6" target="_blank" rel="noopener"><img class="hs-cta-img" id="hs-cta-img-f5ba597b-8aab-46ea-9b2f-b911da3451f6" style="border-width:0px;" src="https://no-cache.hubspot.com/cta/default/2811194/f5ba597b-8aab-46ea-9b2f-b911da3451f6.png" alt="Download the Guide!"></a></span><script charset="utf-8" src="/hs/cta/cta/current.js"></script><script type="text/javascript"> hbspt.cta._relativeUrls=true;hbspt.cta.load(2811194, 'f5ba597b-8aab-46ea-9b2f-b911da3451f6', {"useNewLoader":"true","region":"na1"}); </script></span> </div> </div> </div> </div> </div> <span class="hhs-hero-overlay"></span> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-3 dnd_area-row-2-force-full-width-section dnd_area-row-2-padding dnd-section dnd_area-row-2-vertical-alignment"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module dnd_area-module-3-vertical-alignment" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_dnd_area-module-3" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="" class="hhs-social-share-mod show-mobile show-tablet show-desktop "> <div class="container-slim" style=""> <div class="row"> <div class="col"> <h6> Share </h6> <a class="hhs-share-icon fb" href="https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.freightpop.com%2Fparcel-freight-invoice-auditing-guide" target="_blank" title="Share on Facebook"> <i class="fab fa-facebook-f"></i> </a> <a class="hhs-share-icon tw" href="https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.freightpop.com%2Fparcel-freight-invoice-auditing-guide&text=Parcel+and+Freight+Invoice+Auditing+-+A+Complete+Guide+%7C+FreightPOP" target="_blank" title="Share on Twitter"> <i class="fab fa-twitter"></i> </a> <a class="hhs-share-icon in" href="https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.freightpop.com%2Fparcel-freight-invoice-auditing-guide&title=Parcel+and+Freight+Invoice+Auditing+-+A+Complete+Guide+%7C+FreightPOP&summary==Read+how+to+save+15%25+by+identifying+carrier+invoice+discrepancies+and+requesting+refunds+for+mistakes+or+failure+to+meet+quoted+service+delivery." target="_blank" title="Share on Linkedin"> <i class="fab fa-linkedin-in"></i> </a> </div> </div> </div> </div></div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-4 dnd_area-row-3-max-width-section-centering dnd-section dnd_area-row-3-padding dnd_area-row-3-vertical-alignment"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module dnd_area-module-4-vertical-alignment" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_dnd_area-module-4" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_dnd_area-module-4_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><a id="top" data-hs-anchor="true"></a> <h2>Why Audit Freight And Shipping Invoices?</h2> <p>Shippers face many unique challenges within their business. Keeping up with customers' increasing demands for free shipping and same-day delivery appetites, coupled with the complexity of shipping rates, can cause a lot of businesses to scrutinize their shipping spend.    </p> <p>So how can businesses stay on top of their shipping spend? Certainly, getting the most bang for your buck starts at the initial<span> </span><a href="https://info.freightpop.com/freight-shipper-optimization-guide-part-1?hsLang=en" rel="noopener" target="_blank">rate shopping process</a>. Another avenue to save money that shippers can control is going after the errors and discrepancies carriers make in billing. </p> <p>Most shippers either do not audit their invoices or use a rather cursory method. But there are far better ways to ensure invoices match the shipping quotes and agreed-upon contracts.   </p> <div id="warehousefunctionality"> </div></span></div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-5 dnd-section dnd_area-row-4-force-full-width-section dnd_area-row-4-padding dnd_area-row-4-vertical-alignment"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module dnd_area-module-5-vertical-alignment" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_dnd_area-module-5" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="" class="hhs-flexi-card-mod lazy-background show-mobile show-tablet show-desktop "> <div class="container " style=""> <div class="row"> <div class="col-md"> <a href="#savings"> <div class="hhs-flexi-card"> <div class="hhs-card-content"> <h4>Savings Potential</h4> <h5></h5> <i class="fas fa-chevron-down hhs-arrow-down "></i> </div> </div> </a> </div> <div class="col-md"> <a href="#centralize"> <div class="hhs-flexi-card"> <div class="hhs-card-content"> <h4>Centralizing and Automating</h4> <h5></h5> <i class="fas fa-chevron-down hhs-arrow-down "></i> </div> </div> </a> </div> <div class="col-md"> <a href="#what"> <div class="hhs-flexi-card"> <div class="hhs-card-content"> <h4>What to Look For</h4> <h5></h5> <i class="fas fa-chevron-down hhs-arrow-down "></i> </div> </div> </a> </div> </div> </div> <span class="hhs-row-overlay"></span> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-6 dnd-section dnd_area-row-5-max-width-section-centering dnd_area-row-5-padding dnd_area-row-5-vertical-alignment"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module dnd_area-module-6-vertical-alignment" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_dnd_area-module-6" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_dnd_area-module-6_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><div id="warehousefunctionality"><a id="savings" data-hs-anchor="true"></a> <div id="thesavingspotentialinauditingcarrierinvoices"> <h2 data-section-title-clean="thesavingspotentialinauditingcarrierinvoices">The Savings Potential</h2> </div> <p>On average,<span> </span><a href="https://blog.freightpop.com/tips-on-shipping-freight-invoice-auditing?hsLang=en" rel="noopener" target="_blank">shippers save 15%</a><span> </span>by isolating invoice discrepancies and requesting refunds from carriers. These refunds are for erroneous charges or for a failure of the carrier to meet quoted service delivery. </p> <p>Some businesses act as though absorbing erroneous shipping charges is just part of the cost of business, however the importance of auditing is pretty clear when the cost of errors is considered in real dollars. </p> <p>A typical medium-size business ships around 500 LTL and 2,000 parcel shipments a month. Per shipment, LTLs average around $250, and smaller packages average around $20. Those shippers who establish a way to effectively audit and apply for carrier refunds can save up to $24,750 a month - or $297,000 annually!</p> <p><a href="https://blog.freightpop.com/tips-on-shipping-freight-invoice-auditing?hsLang=en" rel="noopener" target="_blank"><img src="https://www.freightpop.com/hs-fs/hubfs/shipper_auditing_savings-1.png?width=599&name=shipper_auditing_savings-1.png" alt="shipper_auditing_savings-1" width="599" srcset="https://www.freightpop.com/hs-fs/hubfs/shipper_auditing_savings-1.png?width=300&name=shipper_auditing_savings-1.png 300w, https://www.freightpop.com/hs-fs/hubfs/shipper_auditing_savings-1.png?width=600&name=shipper_auditing_savings-1.png 600w, https://www.freightpop.com/hs-fs/hubfs/shipper_auditing_savings-1.png?width=900&name=shipper_auditing_savings-1.png 900w, https://www.freightpop.com/hs-fs/hubfs/shipper_auditing_savings-1.png?width=1200&name=shipper_auditing_savings-1.png 1200w, https://www.freightpop.com/hs-fs/hubfs/shipper_auditing_savings-1.png?width=1500&name=shipper_auditing_savings-1.png 1500w, https://www.freightpop.com/hs-fs/hubfs/shipper_auditing_savings-1.png?width=1800&name=shipper_auditing_savings-1.png 1800w" sizes="(max-width: 600px) 100vw, 600px" style="width: 599px; display: block; margin: 0px auto;"></a><br>Ocean freight tends to have an even higher percentage of errors due to a variety of changes based on lane volumes, seasonality, and port congestion. Spot quoting can also compound mischarging issues. </p> <p>Auditing invoices can be a very complex manual process, which is why most shippers just aren't doing it. Minimally they are conducting "spitball checks" on high ticket shipments, which is a very watered-down version of an audit. Without the right auditing tools, shippers are leaving money right on the table.  </p> <blockquote> <p><i>“It’s absolutely true that carriers overcharge. If you keep the papers moving around enough, you’ll give up and pay me. And there’s no good way to get that money back.”<span> </span></i>-<span> </span><i>Large Volume Shipper<span> </span></i><a href="https://www.joc.com/technology/why-container-freight-invoicing-automation-hasn%E2%80%99t-taken_20180913.html?destination=node/3445246" rel="noopener" target="_blank"><i>Quoted in JOC.com</i></a></p> </blockquote> <p> </p> <p><a href="#top" rel="nofollow noopener">BACK TO TOP</a></p> </div></span></div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-7 dnd_area-row-6-padding dnd_area-row-6-vertical-alignment dnd-section dnd_area-row-6-max-width-section-centering"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd_area-module-7-vertical-alignment dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_dnd_area-module-7" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_dnd_area-module-7_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><div id="freightshippingcarriermanagement"><a id="centralize" data-hs-anchor="true"></a> <div id="centralizingandautomatinginvoiceauditing"> <h2 data-section-title-clean="centralizingandautomatinginvoiceauditing">Centralizing and Automating Freight Invoice Auditing</h2> </div> <h3><strong>Avoid the productivity black hole of invoice auditing!</strong></h3> <p>Centralizing and automating the auditing process not only helps businesses go after refunds, but saves on the man-hours of manually carrying out an arduous process.  </p> <h4 style="font-weight: normal;"><span style="color: #2d2d2d;"><i>Manual Freight Invoice Auditing</i></span></h4> <p>Someone must review your carrier invoices against initial quotes, isolate a discrepancy, attempt to account for the discrepancy (errors are not always due to a carrier's mistake), and work through making a claim for a refund. <span id="hs-cta-wrapper-f5ba597b-8aab-46ea-9b2f-b911da3451f6"><span id="hs-cta-f5ba597b-8aab-46ea-9b2f-b911da3451f6" data-hs-drop="true"><a id="cta_button_2811194_dbc0dc3d-82fa-448c-872f-11313154e980" href="https://info.freightpop.com/cs/c/?cta_guid=dbc0dc3d-82fa-448c-872f-11313154e980&signature=AAH58kE-VgYz92ERvD5CvpDo3EiorxSCFA&pageId=29984303668&placement_guid=f5ba597b-8aab-46ea-9b2f-b911da3451f6&click=3b4055fc-89d4-454e-89e7-e6d4ed05b9cd&hsutk=1f79e45dcbd7dda4812df881a58b6893&canon=https%3A%2F%2Finfo.freightpop.com%2Fparcel-and-freight-auditing-pp-freightpop&utm_referrer=https%3A%2F%2Fwww.freightpop.com%2F&portal_id=2811194&redirect_url=APefjpGSkmva2fY5aNi5FeYSrAHN-s1ubqEUWjJ_T0cdpld_Ig7EvEwAjZdmpJ0dexR-16EwBez6VgSRHh3aR7MmCuLyOb60D1ChuoU_81xCy1EEmOQB5r_pEhrOplT3qPZj701g7i4pJxy1PkG_MMP9kJSBGgwtaDhoQo8s2XFfXLOKcJMAZt6qMJFwWPrpCuKnxhiDqkbDvVOpXsn4S27rym0m_2ujScM8fk8mC_YaCpvrbKxKWW5jofpm8u_VHviN5B-zV6uN6b7fUhZ4srmuuoSyCRfY6TxP2yaSUX7NLQLUj6mwKCPJ68In4yirBhnHAFYGWwA5&__hstc=74873613.1f79e45dcbd7dda4812df881a58b6893.1589894000057.1608155541904.1608160568365.121&__hssc=74873613.9.1608160568365&__hsfp=1851083812&contentType=landing-page&hsLang=en" target="_blank" cta_dest_link="https://info.freightpop.com/parcel-and-freight-rate-auditing-guide" title="Download the Guide!" rel="noopener">Download the Guide!</a></span></span><br>Carriers don't make it easy to get the data shippers need to audit invoices. Usually, invoices include a top line roll-up of charges. Unless shippers have a way to capture the line itemized quote, they cannot prove where an overcharge is. </p> <p><img src="https://www.freightpop.com/hs-fs/hubfs/auditing_shipping_invoices.jpg?width=600&name=auditing_shipping_invoices.jpg" alt="auditing_shipping_invoices" width="600" srcset="https://www.freightpop.com/hs-fs/hubfs/auditing_shipping_invoices.jpg?width=300&name=auditing_shipping_invoices.jpg 300w, https://www.freightpop.com/hs-fs/hubfs/auditing_shipping_invoices.jpg?width=600&name=auditing_shipping_invoices.jpg 600w, https://www.freightpop.com/hs-fs/hubfs/auditing_shipping_invoices.jpg?width=900&name=auditing_shipping_invoices.jpg 900w, https://www.freightpop.com/hs-fs/hubfs/auditing_shipping_invoices.jpg?width=1200&name=auditing_shipping_invoices.jpg 1200w, https://www.freightpop.com/hs-fs/hubfs/auditing_shipping_invoices.jpg?width=1500&name=auditing_shipping_invoices.jpg 1500w, https://www.freightpop.com/hs-fs/hubfs/auditing_shipping_invoices.jpg?width=1800&name=auditing_shipping_invoices.jpg 1800w" sizes="(max-width: 600px) 100vw, 600px" style="width: 600px; display: block; margin: 0px auto;"></p> <h3> </h3> <h3><strong>Capturing The Data</strong></h3> <p>Let's say a shipper typically uses 8-10 carriers a month. Their first step would be exporting individual carrier information, which usually does not include the original quote details. Line item quotes are not saved for shippers, so they are at a disadvantage in auditing against discrepancies. </p> <p>Without the right software, shippers are left with an impossible manual process of trying to marry and merge quote and invoice data through spreadsheets and carrier websites to internal data. Without the line detail from the original quote, how can a business determine what, say, a $5 discrepancy even means?</p> <p>If a shipper uses technology such as a<span> </span><a href="https://info.freightpop.com/transportation-management-systems?hsLang=en" rel="noopener" target="_blank">TMS</a>, then they would have all this data upfront. A shipper could then easily compare what was done to what was promised in the original quote.</p> <p><img src="https://www.freightpop.com/hs-fs/hubfs/invoice_auditing.jpg?width=600&name=invoice_auditing.jpg" alt="invoice_auditing" width="600" srcset="https://www.freightpop.com/hs-fs/hubfs/invoice_auditing.jpg?width=300&name=invoice_auditing.jpg 300w, https://www.freightpop.com/hs-fs/hubfs/invoice_auditing.jpg?width=600&name=invoice_auditing.jpg 600w, https://www.freightpop.com/hs-fs/hubfs/invoice_auditing.jpg?width=900&name=invoice_auditing.jpg 900w, https://www.freightpop.com/hs-fs/hubfs/invoice_auditing.jpg?width=1200&name=invoice_auditing.jpg 1200w, https://www.freightpop.com/hs-fs/hubfs/invoice_auditing.jpg?width=1500&name=invoice_auditing.jpg 1500w, https://www.freightpop.com/hs-fs/hubfs/invoice_auditing.jpg?width=1800&name=invoice_auditing.jpg 1800w" sizes="(max-width: 600px) 100vw, 600px" style="width: 600px; display: block; margin: 0px auto;"></p> <p> </p> <h3><strong>Centralizing The Data</strong></h3> <p>Shippers use multiple carriers so they can get the lowest shipping rates on a given shipment. It is best practice to "shop for rates", something we cover in detail in our guide<span> </span><a href="https://www.freightpop.com/carrier-rate-shopping-shipping-rate-optimization?hsLang=en" rel="noopener" target="_blank"><i>Carrier Rate Shopping</i></a>. Unfortunately, the more carriers used, the more complex auditing becomes. </p> <p>The goal should be to use a TMS that is a centralizing solution with EDI integrations that pulls all the information, from quote to delivery and invoicing, into one place. This enables shippers to shop rates across a host of carriers and then later, quickly evaluate quotes to invoices. </p> <p><a href="https://info.freightpop.com/parcel-freight-auditing-lp?hsLang=en" rel="noopener" target="_blank">Download the Parcel Shipping & Freight Auditing eBook!</a></p> <p>This also allows shippers to readily scrutinize carrier service levels, another key aspect of invoice auditing. A shipper can apply for a rebate if a quote says two-day delivery and that was not met. However, without this data being pulled into a centralized platform, it would be yet another manual task of pulling up delivery information from another siloed data set.  </p> <h3><br><strong>Outsourcing Invoice Auditing</strong></h3> <p>There are third-party resources that can audit invoices for shippers and take on the responsibility of applying for carrier refunds, however, there are some limitations. <span><br></span></p> <p>First, outsourcing cuts into refunds. Typically there is a<span> </span><a href="https://www.inboundlogistics.com/cms/article/freight-payment-services-boosting-invoice-iq/" rel="noopener" target="_blank">5-10% internal cost</a>, which means that the 15% refund potential is severely diminished. </p> <p>Second, third-party auditors have the same limited view of a quote to final invoice information. Auditors do not have a system that customers are shipping through (like a TMS), so they miss capturing line item charge information. Auditors cannot see the fuel, residential, and all the broken-out item charges. As such, they are not better placed to review discrepancies than the shipper. Auditors are only solving the internal labor problem, which still costs the shipper money.</p> <p><img src="https://www.freightpop.com/hs-fs/hubfs/warehouse_workers_paperwork.png?width=600&name=warehouse_workers_paperwork.png" alt="warehouse_workers_paperwork" width="600" srcset="https://www.freightpop.com/hs-fs/hubfs/warehouse_workers_paperwork.png?width=300&name=warehouse_workers_paperwork.png 300w, https://www.freightpop.com/hs-fs/hubfs/warehouse_workers_paperwork.png?width=600&name=warehouse_workers_paperwork.png 600w, https://www.freightpop.com/hs-fs/hubfs/warehouse_workers_paperwork.png?width=900&name=warehouse_workers_paperwork.png 900w, https://www.freightpop.com/hs-fs/hubfs/warehouse_workers_paperwork.png?width=1200&name=warehouse_workers_paperwork.png 1200w, https://www.freightpop.com/hs-fs/hubfs/warehouse_workers_paperwork.png?width=1500&name=warehouse_workers_paperwork.png 1500w, https://www.freightpop.com/hs-fs/hubfs/warehouse_workers_paperwork.png?width=1800&name=warehouse_workers_paperwork.png 1800w" sizes="(max-width: 600px) 100vw, 600px" style="width: 600px; display: block; margin: 0px auto;"></p> <h3><strong><br>Transporation management systems</strong></h3> <p>A shipper's perfect shipping software solution, or TMS, should include:</p> <ul> <li><strong>Flexibility & Functionality</strong></li> <ul> <li>Can the platform scale?</li> <li>Are multiple individual users across locations catered for?<span><br></span></li> </ul> <li><span style="font-weight: bold;">Multi-Carrier & </span><a href="/freight-shipping?hsLang=en" rel="noopener" style="font-weight: bold;">Multimodal </a><span style="font-weight: bold;">Capability</span></li> <ul> <li>Can rates be shopped across multiple carriers and modes?<span><br></span></li> </ul> <li><strong>Workflow Automation</strong></li> <ul> <li>Does the TMS allow automatic real-time internal and external alerting?<span><br></span></li> </ul> <li><strong>Ease of Setup & Integration</strong></li> <ul> <li>Can any device access the TMS?</li> <li>Is hardware or on-site setup required? It should be a cloud-type service or you may pay a big implementation fee<span><br></span></li> </ul> <li><strong>Budget Conscience </strong></li> <ul> <li>Beware of lengthy contracts or upfront fees! </li> <li>Consider a demo option first to monitor ROI</li> </ul> </ul> <p>We outline in more detail what shippers should look for in a TMS solution in our<span> </span><a href="/transportation-management-buyers-guide?hsLang=en" rel="noopener" target="_blank"><i>5 Must Haves - A TMS Buyer's Guide</i></a>.</p> <p>In terms of auditing invoices, a <a href="/transportation-management-systems-new?hsLang=en" rel="noopener">TMS solution</a> should reveal data not easily accessible otherwise. It should remove the requirement for businesses to pour over invoices, logging in and out of multiple carrier websites to research and apply for refunds.  </p> <p><span id="hs-cta-wrapper-f5ba597b-8aab-46ea-9b2f-b911da3451f6"><span id="hs-cta-f5ba597b-8aab-46ea-9b2f-b911da3451f6" data-hs-drop="true"><a id="cta_button_2811194_dbc0dc3d-82fa-448c-872f-11313154e980" href="https://info.freightpop.com/cs/c/?cta_guid=dbc0dc3d-82fa-448c-872f-11313154e980&signature=AAH58kE-VgYz92ERvD5CvpDo3EiorxSCFA&pageId=29984303668&placement_guid=f5ba597b-8aab-46ea-9b2f-b911da3451f6&click=3b4055fc-89d4-454e-89e7-e6d4ed05b9cd&hsutk=1f79e45dcbd7dda4812df881a58b6893&canon=https%3A%2F%2Finfo.freightpop.com%2Fparcel-and-freight-auditing-pp-freightpop&utm_referrer=https%3A%2F%2Fwww.freightpop.com%2F&portal_id=2811194&redirect_url=APefjpGSkmva2fY5aNi5FeYSrAHN-s1ubqEUWjJ_T0cdpld_Ig7EvEwAjZdmpJ0dexR-16EwBez6VgSRHh3aR7MmCuLyOb60D1ChuoU_81xCy1EEmOQB5r_pEhrOplT3qPZj701g7i4pJxy1PkG_MMP9kJSBGgwtaDhoQo8s2XFfXLOKcJMAZt6qMJFwWPrpCuKnxhiDqkbDvVOpXsn4S27rym0m_2ujScM8fk8mC_YaCpvrbKxKWW5jofpm8u_VHviN5B-zV6uN6b7fUhZ4srmuuoSyCRfY6TxP2yaSUX7NLQLUj6mwKCPJ68In4yirBhnHAFYGWwA5&__hstc=74873613.1f79e45dcbd7dda4812df881a58b6893.1589894000057.1608155541904.1608160568365.121&__hssc=74873613.9.1608160568365&__hsfp=1851083812&contentType=landing-page&hsLang=en" target="_blank" cta_dest_link="https://info.freightpop.com/parcel-and-freight-rate-auditing-guide" title="Download the Guide!" rel="noopener">Download the Guide!</a></span></span></p> <p>TMS auditing features should include flagging or internal alerts catching such things as:</p> <ul> <li>Invoices that do not match shipping quotes</li> <li>Duplicate charges</li> <li>Incorrect weight and accessorial fees</li> <li>Incorrect freight classifications</li> <li>Delivery turnaround does not match what was quoted</li> </ul> <p><img src="https://www.freightpop.com/hs-fs/hubfs/audit_report.jpg?width=599&name=audit_report.jpg" alt="audit_report" width="599" srcset="https://www.freightpop.com/hs-fs/hubfs/audit_report.jpg?width=300&name=audit_report.jpg 300w, https://www.freightpop.com/hs-fs/hubfs/audit_report.jpg?width=600&name=audit_report.jpg 600w, https://www.freightpop.com/hs-fs/hubfs/audit_report.jpg?width=900&name=audit_report.jpg 900w, https://www.freightpop.com/hs-fs/hubfs/audit_report.jpg?width=1200&name=audit_report.jpg 1200w, https://www.freightpop.com/hs-fs/hubfs/audit_report.jpg?width=1500&name=audit_report.jpg 1500w, https://www.freightpop.com/hs-fs/hubfs/audit_report.jpg?width=1800&name=audit_report.jpg 1800w" sizes="(max-width: 600px) 100vw, 600px" style="width: 599px; display: block; margin: 0px auto;"></p> <p><a href="#top" rel="nofollow noopener">BACK TO TOP</a></p> </div></span></div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-8 dnd_area-row-7-vertical-alignment dnd-section dnd_area-row-7-force-full-width-section dnd_area-row-7-padding"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd_area-module-8-vertical-alignment dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_dnd_area-module-8" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="" class="hhs-text-mod lazy-background show-mobile show-tablet show-desktop outer-shadow "> <div class="container-slim " style=""> <div class="row"> <div data-wow-delay="none" class="wow none col-sm-12 c1"> <div class="hhs-rich-text-in"> <div class="hhs-rich-text c1"> <h6>Free Download</h6> <h3>Complete guide to parcel shipping and freight invoice auditing</h3> <p>Get the guide in pdf form to share with your team</p> <p><span class="hs-cta-wrapper" id="hs-cta-wrapper-f5ba597b-8aab-46ea-9b2f-b911da3451f6"><span class="hs-cta-node hs-cta-f5ba597b-8aab-46ea-9b2f-b911da3451f6" id="hs-cta-f5ba597b-8aab-46ea-9b2f-b911da3451f6"><a href="https://cta-redirect.hubspot.com/cta/redirect/2811194/f5ba597b-8aab-46ea-9b2f-b911da3451f6" target="_blank" rel="noopener"><img class="hs-cta-img" id="hs-cta-img-f5ba597b-8aab-46ea-9b2f-b911da3451f6" style="border-width:0px;" src="https://no-cache.hubspot.com/cta/default/2811194/f5ba597b-8aab-46ea-9b2f-b911da3451f6.png" alt="Download the Guide!"></a></span><script charset="utf-8" src="/hs/cta/cta/current.js"></script><script type="text/javascript"> hbspt.cta._relativeUrls=true;hbspt.cta.load(2811194, 'f5ba597b-8aab-46ea-9b2f-b911da3451f6', {"useNewLoader":"true","region":"na1"}); </script></span></p> </div> </div> </div> </div> </div> <span class="hhs-row-overlay"></span> </div>      </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-9 dnd_area-row-8-max-width-section-centering dnd-section dnd_area-row-8-padding dnd_area-row-8-vertical-alignment"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd_area-module-9-vertical-alignment dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_dnd_area-module-9" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_dnd_area-module-9_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><div id="automation"><a id="what" data-hs-anchor="true"></a> <div id="tipsonwhattolookforwhenauditing"> <h2 data-section-title-clean="tipsonwhattolookforwhenauditing">What To Look For When Auditing Freight Invoices</h2> </div> <p>Beyond keeping an eye out for obvious errors, such as duplicate invoices or an outright wrong bill is sent to a shipper, auditing shipping invoices means a business is keeping a watchful eye on service levels and the actual rates charged.<span><br></span></p> <h3><strong>Service Levels</strong></h3> <p>Service level compliance is one of the top things to audit. If a contracted agreement with a carrier states a delivery-day timeframe and that timeframe is not met, that is a breach of the agreement and the shipper is owed money.<span> </span><a href="https://blog.freightpop.com/tips-on-shipping-freight-invoice-auditing?hsLang=en" rel="noopener" target="_blank">Typically 5-10%</a><span> </span>of deals aren't meeting delivery requirements.  </p> <p><img src="https://www.freightpop.com/hs-fs/hubfs/package_delivery.jpeg?width=600&name=package_delivery.jpeg" alt="package_delivery" width="600" srcset="https://www.freightpop.com/hs-fs/hubfs/package_delivery.jpeg?width=300&name=package_delivery.jpeg 300w, https://www.freightpop.com/hs-fs/hubfs/package_delivery.jpeg?width=600&name=package_delivery.jpeg 600w, https://www.freightpop.com/hs-fs/hubfs/package_delivery.jpeg?width=900&name=package_delivery.jpeg 900w, https://www.freightpop.com/hs-fs/hubfs/package_delivery.jpeg?width=1200&name=package_delivery.jpeg 1200w, https://www.freightpop.com/hs-fs/hubfs/package_delivery.jpeg?width=1500&name=package_delivery.jpeg 1500w, https://www.freightpop.com/hs-fs/hubfs/package_delivery.jpeg?width=1800&name=package_delivery.jpeg 1800w" sizes="(max-width: 600px) 100vw, 600px" style="width: 600px; display: block; margin: 20px auto;"></p> <h3><strong>Starter LISt of freight and shipping invoice Errors</strong></h3> <p>There are hundreds of ways invoice charges will not line up to shipping quotes. Sometimes it is due to carrier error, and sometimes it is attributable to a shipper's mistake. Any miscommunication about the nature of a delivery, or if changes are made en route, will lead to discrepancies. </p> <p>The type of rating errors include (but is not limited to):</p> <ul> <li><strong>Address Corrections - </strong>If a carrier makes an error on the delivery address and there is a price difference on shipping to the correct address, a refund claim can be made   </li> <li><strong>Customs Fees - </strong>Ensure only correct tariffs are applied to invoices</li> <li><strong>Delivery Area Surcharge - </strong>(DAS) is zip code specific and can be charged in error</li> <li><strong>Duplicate shipments  </strong></li> <li><strong>Duplicate Tracking Number - </strong>The carrier is responsible for charges that occur due to their supplying a duplicate tracking number</li> <li><strong>FedEx Redelivery Charges - </strong>FedEx provides three redelivery attempts per delivery free of charge </li> <li><strong>Fuel surcharge errors</strong></li> <li><strong>Hazardous Material Fees</strong> - should match the quote</li> <li><strong>Holiday Exceptions - </strong>There are different fee structures for holidays to keep an eye on </li> <li><strong>Incorrect exchange rates</strong></li> <li><strong>Insured & Declared Value - </strong>If there is a discrepancy between the declared value and insured value, a shipper can apply for a refund</li> <li><strong>Invalid Residential Surcharge - </strong>If a delivery address was commercial, this should not be charged</li> <li><strong>Minimum Charges should be applicable if charged</strong></li> <li><strong>Unapplied or Incorrect Discounts or Rebates</strong></li> <li><strong>Unauthorized Charges - </strong>The addition of erroneous surcharges, duties, or taxes can be claimed as refunds</li> <li><strong>Wrong weight calculation</strong></li> </ul> <p><img src="https://www.freightpop.com/hs-fs/hubfs/warehouse_trucks_white.jpg?width=600&name=warehouse_trucks_white.jpg" alt="warehouse_trucks_white" width="600" srcset="https://www.freightpop.com/hs-fs/hubfs/warehouse_trucks_white.jpg?width=300&name=warehouse_trucks_white.jpg 300w, https://www.freightpop.com/hs-fs/hubfs/warehouse_trucks_white.jpg?width=600&name=warehouse_trucks_white.jpg 600w, https://www.freightpop.com/hs-fs/hubfs/warehouse_trucks_white.jpg?width=900&name=warehouse_trucks_white.jpg 900w, https://www.freightpop.com/hs-fs/hubfs/warehouse_trucks_white.jpg?width=1200&name=warehouse_trucks_white.jpg 1200w, https://www.freightpop.com/hs-fs/hubfs/warehouse_trucks_white.jpg?width=1500&name=warehouse_trucks_white.jpg 1500w, https://www.freightpop.com/hs-fs/hubfs/warehouse_trucks_white.jpg?width=1800&name=warehouse_trucks_white.jpg 1800w" sizes="(max-width: 600px) 100vw, 600px" style="width: 600px; display: block; margin: 0px auto;"></p> <h3><strong><br>Carrier Shipping Agreements  </strong></h3> <p>Shippers need to be mindful of their carrier agreements in relation to recourse. They need to ensure that any contracts they sign allow them to audit against service failures or erroneous charges. Avoid contracts that do not allow you to hold the carrier responsible for not meeting the service standard they promise. Late deliveries can severely dampen repeat business and the company's bottom line. </p> <p><span id="hs-cta-wrapper-f5ba597b-8aab-46ea-9b2f-b911da3451f6"><span id="hs-cta-f5ba597b-8aab-46ea-9b2f-b911da3451f6" data-hs-drop="true"><a id="cta_button_2811194_dbc0dc3d-82fa-448c-872f-11313154e980" href="https://info.freightpop.com/cs/c/?cta_guid=dbc0dc3d-82fa-448c-872f-11313154e980&signature=AAH58kE-VgYz92ERvD5CvpDo3EiorxSCFA&pageId=29984303668&placement_guid=f5ba597b-8aab-46ea-9b2f-b911da3451f6&click=3b4055fc-89d4-454e-89e7-e6d4ed05b9cd&hsutk=1f79e45dcbd7dda4812df881a58b6893&canon=https%3A%2F%2Finfo.freightpop.com%2Fparcel-and-freight-auditing-pp-freightpop&utm_referrer=https%3A%2F%2Fwww.freightpop.com%2F&portal_id=2811194&redirect_url=APefjpGSkmva2fY5aNi5FeYSrAHN-s1ubqEUWjJ_T0cdpld_Ig7EvEwAjZdmpJ0dexR-16EwBez6VgSRHh3aR7MmCuLyOb60D1ChuoU_81xCy1EEmOQB5r_pEhrOplT3qPZj701g7i4pJxy1PkG_MMP9kJSBGgwtaDhoQo8s2XFfXLOKcJMAZt6qMJFwWPrpCuKnxhiDqkbDvVOpXsn4S27rym0m_2ujScM8fk8mC_YaCpvrbKxKWW5jofpm8u_VHviN5B-zV6uN6b7fUhZ4srmuuoSyCRfY6TxP2yaSUX7NLQLUj6mwKCPJ68In4yirBhnHAFYGWwA5&__hstc=74873613.1f79e45dcbd7dda4812df881a58b6893.1589894000057.1608155541904.1608160568365.121&__hssc=74873613.9.1608160568365&__hsfp=1851083812&contentType=landing-page&hsLang=en" target="_blank" cta_dest_link="https://info.freightpop.com/parcel-and-freight-rate-auditing-guide" title="Download the Guide!" rel="noopener">Download the Guide!</a></span></span></p> <p>Carrier contracts can be overwhelming with terms and conditions, so it is strongly advised that a consultant is used where management may lack contract negotiation experience.</p> <p><a href="#top" rel="nofollow noopener">BACK TO TOP</a></p> </div></span></div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-10 dnd_area-row-9-max-width-section-centering dnd-section dnd_area-row-9-padding dnd_area-row-9-vertical-alignment"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd_area-module-10-vertical-alignment dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_dnd_area-module-10" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_dnd_area-module-10_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><div id="customermanagement"><a id="customers" data-hs-anchor="true"></a> <div id="inshort"> <h2 data-section-title-clean="inshort">In Short</h2> </div> <p>Auditing is crucial to businesses that ship. Not only can it help ensure shippers are going after money that is rightfully theirs due to carrier invoicing errors or poor service delivery, but having a good auditing process provides business intelligence. With the benefit of hindsight, shippers can identify trends in discrepancies and potentially find ways to update processes on the front end to avoid issues. And insight can also help businesses make smarter carrier decisions in future by leveraging information in carrier negotiations.</p> <p><a href="#top" rel="nofollow noopener">BACK TO TOP</a></p> </div></span></div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-11 dnd-section dnd_area-row-10-padding dnd_area-row-10-vertical-alignment dnd_area-row-10-force-full-width-section"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd_area-module-12-vertical-alignment dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_dnd_area-module-12" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="" class="hhs-social-share-mod show-mobile show-tablet show-desktop "> <div class="container-slim" style=""> <div class="row"> <div class="col"> <h6> Share </h6> <a class="hhs-share-icon fb" 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Parcel and Freight Invoice Auditing - A Complete Guide | FreightPOP