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href="/display/AdminJIRACloud/Administering+Jira+Cloud+products" class="cloud "> Cloud </a> <div class="version-selector-server-menu"> <a class="server version-selector-selected "> Data Center 9.10 <svg width="20" height="20" viewBox="0 0 20 20" focusable="false" role="img" aria-labelledby="title-9tlglob"> <title id="title-9tlglob"></title> <path d="M8.76 13.65l3-3.5a1 1 0 0 0 0-1.3l-3-3.5a1 1 0 0 0-1.52 1.3l3 3.5v-1.3l-3 3.5a1 1 0 1 0 1.52 1.3z" fill="currentColor" fill-rule="evenodd" role="presentation"></path> </svg> </a> <div class="version-selector-server-dropdown"> <h6>Versions</h6> <ul> <li><a href="/display/ADMINJIRASERVER/Working+with+workflows">10.2</a></li> <li><a href="/display/ADMINJIRASERVER101/Working+with+workflows">10.1</a></li> <li><a href="/display/ADMINJIRASERVER100/Working+with+workflows">10.0</a></li> <li><a href="/display/ADMINJIRASERVER0917/Working+with+workflows">9.17</a></li> <li><a href="/display/ADMINJIRASERVER0916/Working+with+workflows">9.16</a></li> <li><a href="/display/ADMINJIRASERVER0915/Working+with+workflows">9.15</a></li> <li><a href="/display/ADMINJIRASERVER0914/Working+with+workflows">9.14</a></li> <li><a href="/display/ADMINJIRASERVER0913/Working+with+workflows">9.13</a></li> <li><a href="/display/ADMINJIRASERVER0912/Working+with+workflows">9.12</a></li> <li><a href="/display/ADMINJIRASERVER0911/Working+with+workflows">9.11</a></li> <li class="current-version">9.10</li> <li><a href="/display/ADMINJIRASERVER0909/Working+with+workflows">9.9</a></li> <li><a href="/display/ADMINJIRASERVER0908/Working+with+workflows">9.8</a></li> <li><a href="/display/ADMINJIRASERVER0907/Working+with+workflows">9.7</a></li> <li><a href="/display/ADMINJIRASERVER0906/Working+with+workflows">9.6</a></li> <li><a href="/display/ADMINJIRASERVER0905/Working+with+workflows">9.5</a></li> <li><a href="/display/ADMINJIRASERVER0904/Working+with+workflows">9.4</a></li> <li><a href="/display/ADMINJIRASERVER0903/Working+with+workflows">9.3</a></li> <li><a href="/display/ADMINJIRASERVER0902/Working+with+workflows">9.2</a></li> <li><a href="/display/ADMINJIRASERVER0901/Working+with+workflows">9.1</a></li> <li><a href="/display/ADMINJIRASERVER0900/Working+with+workflows">9.0</a></li> <li><a href="/display/ADMINJIRASERVER0822/Working+with+workflows">8.22</a></li> <li><a href="/display/ADMINJIRASERVER0821/Working+with+workflows">8.21</a></li> <li><a href="/display/ADMINJIRASERVER0820/Working+with+workflows">8.20</a></li> <li class="see-all"><a href="/display/ALLDOC/Applications+and+Tools+Documentation+Directory">See all</a></li> </ul> </div> </div> </div> </div> </div> <h1 class="page-title">Working with workflows</h1> <article class="content-with-sidebars"> <div class="page-sidebars"> <div class="page-sidebars-wrap"> <div class="page-sidepanel sidepanel-progress-indicator"> <h4>Configuring projects</h4> <ul> <li class="progress-page-visited"><a href="/adminjiraserver0910/defining-a-project-1282245501.html">Defining a project</a></li> <li class="progress-page-visited"><a href="/adminjiraserver0910/configuring-issues-1282245518.html">Configuring issues</a></li> <li class="progress-page-visited"><a href="/adminjiraserver0910/configuring-permissions-1282245587.html">Configuring permissions</a></li> <li class="progress-page-visited"><a href="/adminjiraserver0910/managing-components-1282245642.html">Managing components</a></li> <li class="progress-page-visited"><a href="/adminjiraserver0910/managing-versions-1282245661.html">Managing versions</a></li> <li class="progress-page-visited"><a href="/adminjiraserver0910/project-screens-schemes-and-fields-1282245688.html">Project screens, schemes and fields</a></li> <li class="progress-page-visited"><a href="/adminjiraserver0910/using-the-issue-collector-1282245831.html">Using the issue collector</a></li> <li class="progress-page-current"><a href="/adminjiraserver0910/working-with-workflows-1282245855.html">Working with workflows</a></li> <li class=""><a href="/adminjiraserver0910/archiving-an-issue-1282246044.html">Archiving an issue</a></li> <li class=""><a href="/adminjiraserver0910/archiving-a-project-1282246057.html">Archiving a project</a></li> <li class=""><a href="/adminjiraserver0910/managing-project-shortcuts-1282246064.html">Managing project shortcuts</a></li> </ul> </div> <div class="page-sidepanel sidepanel-on-this-page"> <h4>On this page</h4> <ul> </ul> </div> <div class="page-sidepanel sidepanel-in-this-section"> <h4>In this section</h4> <ul> <li><a href="/adminjiraserver0910/managing-your-workflows-1282245910.html">Managing your workflows</a></li> <li><a href="/adminjiraserver0910/configuring-workflow-schemes-1282245921.html">Configuring workflow schemes</a></li> <li><a href="/adminjiraserver0910/sharing-your-workflow-1282245933.html">Sharing your workflow</a></li> <li><a href="/adminjiraserver0910/advanced-workflow-configuration-1282245943.html">Advanced workflow configuration</a></li> </ul> </div> <div class="page-sidepanel sidepanel-related-content"> <h4>Related content</h4> <ul> <li class="no-related-content-results">No related content found</li> </ul> </div> </div> <div class="ask-a-question-panel"> <h4>Still need help?</h4> <p>The Atlassian Community is here for you.</p> <p><a href="https://community.atlassian.com/t5/custom/page/page-id/create-post-step-1?add-tags=Administering+Jira+applications">Ask the community</a></p> </div> </div> <div class="wiki-content"> <div class="conf-macro output-block" data-hasbody="true" data-macro-name="sp-pagelayout"> <section class="layout-section layout-section-two_right_sidebar"> <div class="content-section"> <p><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Workingwithworkflows-customising"></span><span id="customising"></span></span> <span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Workingwithworkflows-about_workflow"></span><span id="about_workflow"></span></span></p> <div class="admonition-block info-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <svg xmlns="http://www.w3.org/2000/svg" class="admonition-icon" width="18" height="18" viewbox="0 0 18 18"> <path d="M0 9c0-5 4-9 9-9s9 4 9 9-4 9-9 9-9-4-9-9zm8-1v5c0 .6.4 1 1 1s1-.4 1-1V8c0-.6-.4-1-1-1s-1 .4-1 1zm1-2c.6 0 1-.4 1-1s-.4-1-1-1-1 .4-1 1 .4 1 1 1z" fill="#0052CC" fill-rule="evenodd"> </path> </svg> <p>To access and manage workflows, you must be logged in as a user with the Jira <span class="fabric-editor-annotation">administrators</span> <a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0910/managing-global-permissions-1282245589.html" class="conf-macro output-inline" data-hasbody="true">global permissions</a>.</p><p>Users with project admin rights <span class="fabric-editor-annotation">can’t create new workflows</span> and have limited editing permissions. They can only edit non-default workflows and any workflows that aren’t shared with other projects.</p> </div> <p><span style="letter-spacing: 0.0px;">A Jira workflow is a set of </span><strong>statuses</strong><span style="letter-spacing: 0.0px;"> and </span><strong>transitions</strong><span style="letter-spacing: 0.0px;"> that an issue moves through during its </span><span class="GINGER_SOFTWARE_mark" style="letter-spacing: 0.0px;">lifecycle and typically represents processes within your organization. </span></p><p>You can <a data-macro-name="sp-plaintextbody-link" href="#Workingwithworkflows-create_new_workflow" class="conf-macro output-inline" data-hasbody="true">create workflows from scratch</a>, <a data-macro-name="sp-plaintextbody-link" href="#Workingwithworkflows-copy_workflow" class="conf-macro output-inline" data-hasbody="true">copy the existing ones</a>, or import workflows from Atlassian Marketplace or an file. <span style="letter-spacing: 0.0px;">Workflows can be associated with particular projects and, if needed, specific </span><a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0910/defining-issue-type-field-values-1282245523.html" class="conf-macro output-inline" data-hasbody="true">issue types</a><span style="letter-spacing: 0.0px;"> using a </span><a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0910/configuring-workflow-schemes-1282245921.html" class="conf-macro output-inline" data-hasbody="true">workflow scheme</a><span style="letter-spacing: 0.0px;">. </span></p><p>There are default built-in workflows that can't be edited, but you can copy and use these workflows to create your own.</p> </div> <div class="content-section"> <div class="panel-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <div class="panel-block-content"> <p><strong>On this page:</strong></p><div class="toc-macro client-side-toc-macro conf-macro output-block" data-hasbody="false" data-headerelements="H2" data-macro-name="toc"> </div> </div> </div> </div> </section> <p><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Workingwithworkflows-workflowdiagram"></span><span id="workflowdiagram"></span></span> Here's an example of a default workflow:  </p><p><span class="confluence-embedded-file-wrapper confluence-embedded-manual-size conf-macro output-inline" data-hasbody="false" data-macro-name="sp-image"><img width="600" title="Workflow with statuses: Open, In Progress, Resolved, Closed, and Reopened." class="confluence-embedded-image confluence-content-image-border" src="/adminjiraserver0910/files/1282245855/1282245901/1/1664021572944/JIRA+Workflow.png" height="403"></span></p><h2 id="Workingwithworkflows-steps_and_transitionsWorkflowstatusesandtransitions"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Workingwithworkflows-steps_and_transitions"></span><span id="steps_and_transitions"></span></span>Workflow statuses and transitions</h2><p><span> <span>A <strong>status</strong> represents the state of an issue at a specific point in your workflow (e.g. "In progress"). </span> </span>An issue can be in only one status at a given point in time. When defining a status, you can specify <em style="background-color: transparent;"> </em><span class="confluence-link"><a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0910/working-in-text-mode-1282245988.html" class="conf-macro output-inline" data-hasbody="true">properties</a> if needed. </span></p><p>A <strong><span class="confluence-link">transition</span></strong> is a link between <span class="GINGER_SOFTWARE_mark">two statuses</span> that enables an issue to move from one status to another. To move an issue between <span class="GINGER_SOFTWARE_mark">two statuses</span>, a transition must exist. </p><p>A transition is a<em> </em>one-way link, so if an issue needs to move back and forth between <span class="GINGER_SOFTWARE_mark">two statuses</span>, two transitions need to be created. The available workflow transitions for an issue are listed on the<strong> </strong><span class="confluence-link"><strong>View issue</strong> screen</span>.</p><p>See <a rel="nofollow" href="#">Defining a screen </a>for details on adding and configuring issue screens.</p><h2 id="Workingwithworkflows-editingActiveandinactiveworkflows"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Workingwithworkflows-editing"></span><span id="editing"></span></span>Active and inactive workflows</h2><p>There are slight differences between editing an inactive<strong> </strong>and an active workflow. We place restrictions on the modifications you can <span class="GINGER_SOFTWARE_mark">make to an active</span> workflow due to the impact the changes will have on projects and issue types that use this workflow.</p><div class="table-wrap"><table class="wrapped confluenceTable"><colgroup><col><col></colgroup><tbody><tr><th class="confluenceTh">Workflow status</th><th class="confluenceTh">Description</th></tr><tr><td class="confluenceTd"><div class="content-wrapper"><p><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Workingwithworkflows-edit_inactive_workflow"></span><span id="edit_inactive_workflow"></span></span>Inactive workflow</p></div></td><td class="confluenceTd"><div class="content-wrapper"><p>An <strong>inactive workflow</strong> is a workflow that isn't currently <span class="confluence-link">being used by any projects</span>. Since there are no issues currently transitioning through an inactive workflow, you can edit the workflow's <span class="confluence-link">steps</span> and <span class="confluence-link">transitions directly</span>.</p><p>To edit an inactive workflow, see <a data-macro-name="sp-nobody-link" href="/adminjiraserver0910/working-in-text-mode-1282245988.html" class="conf-macro output-inline" data-hasbody="false">Working in text mode</a>.</p> <div class="admonition-block tip-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" class="admonition-icon" width="24px" height="24px" viewbox="0 0 24 24" version="1.1">  <title>tip/resting</title> <desc>Created with Sketch.</desc> <defs> <path d="M11.9780731,4 C8.67607973,4 6,6.685 6,9.998 C6,12.216 8.28039867,14.482 8.28039867,14.482 C8.66910299,14.869 8.98803987,15.594 8.98803987,16.093 C8.98803987,16.592 9.43654485,17 9.98471761,17 L13.9714286,17 C14.5196013,17 14.9681063,16.592 14.9681063,16.093 C14.9681063,15.594 15.2870432,14.869 15.6757475,14.482 C15.6757475,14.482 17.9561462,12.216 17.9561462,9.998 C17.9561462,6.685 15.2800664,4 11.9780731,4 L11.9780731,4 Z M14.9331229,19 C14.9331229,18.45 14.4846179,18 13.9364452,18 L9.94973422,18 C9.40156146,18 8.95305648,18.45 8.95305648,19 L8.95305648,19.003 C8.95305648,19.553 9.40156146,20.003 9.94973422,20.003 L13.9364452,20.003 C14.4846179,20.003 14.9331229,19.553 14.9331229,19.003 L14.9331229,19 Z" id="path-1"> </path> </defs> <g id="Symbols" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> <g id="tip/resting"> <path d="M12,17 C11.4477448,17 11,16.5514019 11,15.9994502 C11,15.4474986 11.4477448,15 12,15 C12.5522552,15 13,15.4474986 13,15.9994502 C13,16.5514019 12.5522552,17 12,17 L12,17 Z" id="Path" fill="#FFFFFF"> </path> <path d="M13,13.0001571 C13,13.5501257 12.550055,14 12,14 C11.449945,14 11,13.5501257 11,13.0001571 L11,7.99984287 C11,7.44987429 11.449945,7 12,7 C12.550055,7 13,7.44987429 13,7.99984287 L13,13.0001571 Z" id="Path" fill="#FFFFFF"> </path> <mask id="mask-2" fill="white"> <use xlink:href="#path-1"> </use> </mask> <use id="Shape" fill="#36B37E" xlink:href="#path-1"> </use> </g> </g> </svg> <p>Your changes will be automatically saved as you edit an inactive workflow. You won’t need to manually save or publish your changes.</p> </div> </div></td></tr><tr><td class="confluenceTd"><div class="content-wrapper"><h3 id="Workingwithworkflows-edit_active_workflow"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Workingwithworkflows-edit_active_workflow"></span><span id="edit_active_workflow"></span></span></h3>Active <span>workflow</span></div></td><td class="confluenceTd"><div class="content-wrapper"><p>An<em> </em><strong><a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0910/managing-your-workflows-1282245910.html" class="conf-macro output-inline" data-hasbody="true">active workflow</a></strong><em> </em>is a workflow that is currently <span class="confluence-link">being used by one or more projects</span>. When you edit an active workflow, Jira first creates a draft of it so you can modify this workflow you see fit.</p><p>When you've finished, you can publish your draft and, optionally, save your original workflow as an inactive backup.</p><p><span> <span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Workingwithworkflows-limitations"></span><span id="limitations"></span></span> The following limitations apply when editing a draft for an active workflow: </span></p><ul><li><p>You can’t edit a workflow’s name if the workflow is active. You can only edit its description.</p></li><li><p>You can’t delete a workflow status if any issue has that status. You’ll need to move the issues to another status or project, and then delete the status.</p></li><li><p><span class="fabric-editor-annotation">The step ID (step’s name) can’t be changed</span><span class="fabric-editor-annotation">.</span></p></li></ul><p>See <a data-macro-name="sp-plaintextbody-link" href="/jirakb/cannot-add-transitions-or-delete-steps-in-draft-workflows-203392961.html" class="conf-macro output-inline" data-hasbody="true">Cannot add transitions or delete steps in draft workflows</a>.</p><p>To make any of the modifications listed above, you need to copy the workflow (see <a data-macro-name="sp-plaintextbody-link" href="#Workingwithworkflows-creating" class="conf-macro output-inline" data-hasbody="true">Creating a workflow</a>), modify the copy, and then <a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0910/managing-your-workflows-1282245910.html" class="conf-macro output-inline" data-hasbody="true">activate</a> it. </p></div></td></tr></tbody></table></div><p><span class="fabric-editor-annotation">You can access all the active and inactive workflows that exist on your Jira instance from the </span><strong><span class="fabric-editor-annotation">Workflows</span></strong><span class="fabric-editor-annotation"> tab:</span></p><p><span class="confluence-embedded-file-wrapper conf-macro output-inline" data-hasbody="false" data-macro-name="sp-image"><img class="confluence-embedded-image" src="/adminjiraserver0910/files/1282245855/1282245862/1/1664021569970/Workflows_tab.png"></span></p><p><span class="fabric-editor-annotation">Active workflows are at the top of the page with the inactive ones listed underneath. Selecting the </span><strong><span class="fabric-editor-annotation">Inactive</span></strong><span class="fabric-editor-annotation"> tab will expand the list of workflows that aren’t associated with any schemes or projects:</span></p><p><span class="fabric-editor-annotation"><span class="confluence-embedded-file-wrapper conf-macro output-inline" data-hasbody="false" data-macro-name="sp-image"><img class="confluence-embedded-image" src="/adminjiraserver0910/files/1282245855/1282245860/1/1664021569811/Inactive_workflows_tab.png"></span></span></p><p><span class="fabric-editor-annotation">If you want to make the inactive workflow active, follow guidelines from </span><a data-macro-name="sp-richtextbody-link" href="/adminjiraserver0910/managing-your-workflows-1282245910.html" class="conf-macro output-inline" data-hasbody="true"><span class="fabric-editor-annotation">Activating a workflow</span></a><span class="fabric-editor-annotation">.</span></p><h2 id="Workingwithworkflows-workflowdesignerUsingtheworkflowdesigner"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Workingwithworkflows-workflowdesigner"></span><span id="workflowdesigner"></span></span>Using the workflow designer</h2><p class="GINGER_SOFTWARE_mark"><strong> <span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Workingwithworkflows-workflowdesignerpage"></span><span id="workflowdesignerpage"></span></span> </strong></p> <div class="admonition-block info-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <svg xmlns="http://www.w3.org/2000/svg" class="admonition-icon" width="18" height="18" viewbox="0 0 18 18"> <path d="M0 9c0-5 4-9 9-9s9 4 9 9-4 9-9 9-9-4-9-9zm8-1v5c0 .6.4 1 1 1s1-.4 1-1V8c0-.6-.4-1-1-1s-1 .4-1 1zm1-2c.6 0 1-.4 1-1s-.4-1-1-1-1 .4-1 1 .4 1 1 1z" fill="#0052CC" fill-rule="evenodd"> </path> </svg> <p>You need to log in as a user with the Jira system administrators <a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0910/managing-global-permissions-1282245589.html" class="conf-macro output-inline" data-hasbody="true">global permission</a><span> </span><span>to work with the workflow designer.</span></p> </div> <p class="GINGER_SOFTWARE_mark"><span>The workflow designer is a graphical tool that allows you to view a workflow’s layout, and create and edit its statuses and transitions. To access the designer, you only need to start editing a particular workflow.</span></p><p class="GINGER_SOFTWARE_mark"><span class="confluence-embedded-file-wrapper conf-macro output-inline" data-hasbody="false" data-macro-name="sp-image"><img class="confluence-embedded-image" src="/adminjiraserver0910/files/1282245855/1282245859/1/1664021569731/Workflow_designer.png"></span></p><p class="GINGER_SOFTWARE_mark"><span style="letter-spacing: 0.0px;">With the workflow designer, you can:</span></p><ul><li><p>Manage statuses and transitions by adding, clicking, and dragging.</p></li><li><p>Modify or delete <a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0910/workflow-properties-1282246034.html" class="conf-macro output-inline" data-hasbody="true">workflow properties</a> to update certain statuses and transitions. Note that <span class="fabric-editor-annotation">you can delete the properties from the workflow but not Jira</span>.</p></li><li><span style="letter-spacing: 0.0px;">Add a global transition that allows every other </span><span class="GINGER_SOFTWARE_mark" style="letter-spacing: 0.0px;">status</span><span style="letter-spacing: 0.0px;"> in the workflow to transition to the selected status. Select </span><strong style="letter-spacing: 0.0px;">Allow all statuses to transition to this one</strong><span style="letter-spacing: 0.0px;"> in the properties panel for the status.</span></li><li>Change the screen that a transition uses. See <a data-macro-name="sp-nobody-link" href="/adminjiraserver0910/working-in-text-mode-1282245988.html" class="conf-macro output-inline" data-hasbody="false">Working in text mode</a> for details.</li><li>Configure advanced transition options, such as triggers, conditions, <span class="GINGER_SOFTWARE_mark">validators, and post functions</span>. Learn more on the<span style="letter-spacing: 0.0px;"> </span><a data-macro-name="sp-nobody-link" href="/adminjiraserver0910/advanced-workflow-configuration-1282245943.html" class="conf-macro output-inline" data-hasbody="false">Advanced workflow configuration</a><span style="letter-spacing: 0.0px;"> </span><span class="confluence-link" style="letter-spacing: 0.0px;">page</span><span style="letter-spacing: 0.0px;">.</span></li></ul> <div class="admonition-block tip-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" class="admonition-icon" width="24px" height="24px" viewbox="0 0 24 24" version="1.1">  <title>tip/resting</title> <desc>Created with Sketch.</desc> <defs> <path d="M11.9780731,4 C8.67607973,4 6,6.685 6,9.998 C6,12.216 8.28039867,14.482 8.28039867,14.482 C8.66910299,14.869 8.98803987,15.594 8.98803987,16.093 C8.98803987,16.592 9.43654485,17 9.98471761,17 L13.9714286,17 C14.5196013,17 14.9681063,16.592 14.9681063,16.093 C14.9681063,15.594 15.2870432,14.869 15.6757475,14.482 C15.6757475,14.482 17.9561462,12.216 17.9561462,9.998 C17.9561462,6.685 15.2800664,4 11.9780731,4 L11.9780731,4 Z M14.9331229,19 C14.9331229,18.45 14.4846179,18 13.9364452,18 L9.94973422,18 C9.40156146,18 8.95305648,18.45 8.95305648,19 L8.95305648,19.003 C8.95305648,19.553 9.40156146,20.003 9.94973422,20.003 L13.9364452,20.003 C14.4846179,20.003 14.9331229,19.553 14.9331229,19.003 L14.9331229,19 Z" id="path-1"> </path> </defs> <g id="Symbols" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> <g id="tip/resting"> <path d="M12,17 C11.4477448,17 11,16.5514019 11,15.9994502 C11,15.4474986 11.4477448,15 12,15 C12.5522552,15 13,15.4474986 13,15.9994502 C13,16.5514019 12.5522552,17 12,17 L12,17 Z" id="Path" fill="#FFFFFF"> </path> <path d="M13,13.0001571 C13,13.5501257 12.550055,14 12,14 C11.449945,14 11,13.5501257 11,13.0001571 L11,7.99984287 C11,7.44987429 11.449945,7 12,7 C12.550055,7 13,7.44987429 13,7.99984287 L13,13.0001571 Z" id="Path" fill="#FFFFFF"> </path> <mask id="mask-2" fill="white"> <use xlink:href="#path-1"> </use> </mask> <use id="Shape" fill="#36B37E" xlink:href="#path-1"> </use> </g> </g> </svg> <p>Statuses are global objects. Changing a status name on one workflow also changes it in all workflows that use that status.</p> </div> <div class="expand-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <a class="expand-block-expand-button" href="#"> <svg width="20" height="20" viewbox="0 0 20 20" focusable="false" class="expand-block-expand-icon" role="img" aria-labelledby="title-9tlglob"> <title id="title-9tlglob"> </title> <path d="M8.76 13.65l3-3.5a1 1 0 0 0 0-1.3l-3-3.5a1 1 0 0 0-1.52 1.3l3 3.5v-1.3l-3 3.5a1 1 0 1 0 1.52 1.3z" fill="currentColor" fill-rule="evenodd" role="presentation"> </path> </svg> <span>Tips for using the workflow designer</span> </a>  <div class="expand-block-content-wrapper"> <div class="expand-block-content"> <ul><li><span style="letter-spacing: 0.0px;">Hover over a transition or a status to see the relevant transition labels. </span></li><li><p>Use your mouse wheel to zoom into the diagram. Click and hold on white space to move across the diagram.</p></li><li>You can't clone transitions in the workflow designer.</li><li>You can't create annotations in the workflow designer.</li><li>You can't directly set the <code>issue<span class="GINGER_SOFTWARE_mark">.</span> <span class="GINGER_SOFTWARE_mark">editable</span> </code> property. To do this, add the <code>issue<span class="GINGER_SOFTWARE_mark">.</span> <span class="GINGER_SOFTWARE_mark">editable</span> </code>property to the <a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0910/workflow-properties-1282246034.html" class="conf-macro output-inline" data-hasbody="true">status properties</a>.</li><li>The workflow designer will automatically validate your workflow and highlight any statuses that have no incoming or outgoing transitions. The workflow validator will also highlight all transitions that have an invalid permission condition that you don't have available in Jira. The validator is particularly useful if you import workflows, or deal with complex workflows.</li></ul> </div> </div> </div><h2 id="Workingwithworkflows-creatingCreatingaworkflow"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Workingwithworkflows-creating"></span><span id="creating"></span></span>Creating a workflow</h2><p><span>There are a few ways you can start a new workflow. These include cloning an existing workflow, creating a new workflow, and importing a workflow.</span></p><h3 id="Workingwithworkflows-copy_workflowCopyanexistingworkflow"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Workingwithworkflows-copy_workflow"></span><span id="copy_workflow"></span></span>Copy an existing workflow</h3><ol><li><div class="conf-macro output-block" data-hasbody="false" data-macro-name="include">In the upper-right corner of the screen, select <strong>Administration <span class="confluence-embedded-file-wrapper confluence-embedded-manual-size conf-macro output-inline conf-macro output-block" data-hasbody="false" data-macro-name="include"><img width="18" class="confluence-embedded-image confluence-thumbnail" src="/adminjiraserver0910/files/1282244814/1282244815/1/1526048028212/cog_icon.png"></span></strong> > <strong>Issues</strong>.</div><br><span class="confluence-embedded-file-wrapper conf-macro output-inline conf-macro output-block" data-hasbody="false" data-macro-name="include"><img class="confluence-embedded-image" src="/adminjiraserver0910/files/1282244949/1282244950/1/1657121566450/Issues_button.png"></span></li><li><p>In the left-side panel, s<span class="fabric-editor-annotation">elect </span><strong><span class="fabric-editor-annotation">Workflows</span></strong> to open the Workflows page, which displays all of the workflows in your system.<span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Workingwithworkflows-view_workflows_page"></span><span id="view_workflows_page"></span></span><span style="letter-spacing: 0.0px;"> <br><span class="confluence-embedded-file-wrapper conf-macro output-inline" data-hasbody="false" data-macro-name="sp-image"><img class="confluence-embedded-image" src="/adminjiraserver0910/files/1282245855/1282245862/1/1664021569970/Workflows_tab.png"></span><br></span></p></li><li><span style="letter-spacing: 0.0px;">Copy an existing workflow by selecting the </span><strong style="letter-spacing: 0.0px;">Copy </strong><span style="letter-spacing: 0.0px;">link in the </span><strong style="letter-spacing: 0.0px;">Actions</strong><span style="letter-spacing: 0.0px;"> column. Enter a workflow name and </span><span class="fabric-editor-annotation" style="letter-spacing: 0.0px;">description, then select the </span><strong style="letter-spacing: 0.0px;"><span class="fabric-editor-annotation">Copy</span></strong><span class="fabric-editor-annotation" style="letter-spacing: 0.0px;"> button</span><span style="letter-spacing: 0.0px;">. </span></li><li>Customize your workflow by adding or editing steps and transitions.</li></ol><p>When you've finished customizing your workflow, see <a data-macro-name="sp-nobody-link" href="/adminjiraserver0910/managing-your-workflows-1282245910.html" class="conf-macro output-inline" data-hasbody="false">Managing your workflows</a> for details on how to use it <span class="GINGER_SOFTWARE_mark">with</span> a Jira project.</p><h3 id="Workingwithworkflows-create_new_workflowCreateanewworkflow"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Workingwithworkflows-create_new_workflow"></span><span id="create_new_workflow"></span></span>Create a new workflow</h3><ol><li><div class="conf-macro output-block" data-hasbody="false" data-macro-name="include">In the upper-right corner of the screen, select <strong>Administration <span class="confluence-embedded-file-wrapper confluence-embedded-manual-size conf-macro output-inline conf-macro output-block" data-hasbody="false" data-macro-name="include"><img width="18" class="confluence-embedded-image confluence-thumbnail" src="/adminjiraserver0910/files/1282244814/1282244815/1/1526048028212/cog_icon.png"></span></strong> > <strong>Issues</strong>.</div></li><li>In the left-side panel, s<span class="fabric-editor-annotation">elect </span><strong><span class="fabric-editor-annotation">Workflows</span></strong><span class="fabric-editor-annotation">.</span></li><li><p>lect <strong>Add workflow</strong>.</p></li><li><p>Enter a name and description for your workflow and then select <strong>Add</strong>.<br><span class="confluence-embedded-file-wrapper confluence-embedded-manual-size conf-macro output-inline" data-hasbody="false" data-macro-name="sp-image"><img width="413" class="confluence-embedded-image" src="/adminjiraserver0910/files/1282245855/1282245858/1/1664021569651/Create_workflow.png"></span><br><span style="letter-spacing: 0.0px;">The workflow opens in edit mode, and contains a step called </span><strong style="letter-spacing: 0.0px;">Open</strong><span style="letter-spacing: 0.0px;"> and an incoming transition called </span><strong style="letter-spacing: 0.0px;">Create</strong><span style="letter-spacing: 0.0px;">.<br></span><span class="confluence-embedded-file-wrapper conf-macro output-inline" data-hasbody="false" data-macro-name="sp-image"><img class="confluence-embedded-image" src="/adminjiraserver0910/files/1282245855/1282245856/1/1664021569313/Customize_new_workflow+%281%29.png"></span></p></li><li>Continue with your workflow customizations, by adding and editing statuses and transitions. <p>To edit or remove already added elements, select a particular status or transition and use editing options in the panel that appears.</p></li><li><p>Make the workflow active by associating it with a workflow scheme for a particular project. <span style="letter-spacing: 0.0px;">See <a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0910/configuring-workflow-schemes-1282245921.html#Configuringworkflowschemes-scheme_outside_project" class="conf-macro output-inline" data-hasbody="true">Configuring a workflow scheme outside of a project</a> for details.  </span></p></li></ol><h3 id="Workingwithworkflows-import_workflowImportaworkflow"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Workingwithworkflows-import_workflow"></span><span id="import_workflow"></span></span>Import a workflow</h3><p>Follow guidelines from <a data-macro-name="sp-plaintextbody-link" href="/jira/sharing-your-workflow-315326771.html#Sharingyourworkflow-ImportingfromAtlassianMarketplace" class="conf-macro output-inline" data-hasbody="true">Importing workflows</a>.</p><h2 id="Workingwithworkflows-Configuringaworkflow"><span>Configuring a workflow</span></h2><h3 id="Workingwithworkflows-editingworkflowforfirsttimeEditaproject'sworkflow"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Workingwithworkflows-editingworkflowforfirsttime"></span><span id="editingworkflowforfirsttime"></span></span>Edit a project's workflow</h3> <div class="admonition-block info-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <svg xmlns="http://www.w3.org/2000/svg" class="admonition-icon" width="18" height="18" viewbox="0 0 18 18"> <path d="M0 9c0-5 4-9 9-9s9 4 9 9-4 9-9 9-9-4-9-9zm8-1v5c0 .6.4 1 1 1s1-.4 1-1V8c0-.6-.4-1-1-1s-1 .4-1 1zm1-2c.6 0 1-.4 1-1s-.4-1-1-1-1 .4-1 1 .4 1 1 1z" fill="#0052CC" fill-rule="evenodd"> </path> </svg> <p><span class="fabric-editor-annotation">If you can’t change or remove statuses or transitions when modifying an existing workflow, check out these articles for assistance:</span></p><ul><li><p class="page-title"><a data-macro-name="sp-plaintextbody-link" href="/jirakb/cannot-add-transitions-or-delete-steps-in-draft-workflows-203392961.html" class="conf-macro output-inline" data-hasbody="true">Cannot add transitions or delete steps in draft workflows</a></p></li><li><span style="color: rgb(23,43,77);"><a rel="nofollow" class="external-link" href="https://community.atlassian.com/t5/Jira-articles/Editing-a-workflow-when-it-shows-You-cannot-perform-this/ba-p/1854392">Editing a workflow when it shows “You cannot perform this operation on a draft workflow.”</a></span></li></ul> </div> <p><span style="letter-spacing: 0.0px;">Whenever you create a new Jira project, your project automatically uses the </span><span class="confluence-link" style="background-color: transparent;"><a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0910/configuring-workflow-schemes-1282245921.html" class="conf-macro output-inline" data-hasbody="true">default workflow scheme</a>. The scheme</span><span style="letter-spacing: 0.0px;"> associates all available issue types in the project with the Jira </span><span class="confluence-link" style="background-color: transparent;">system workflow</span><span style="letter-spacing: 0.0px;">.</span></p><p>Jira system workflows are read-only and can’t be edited. Jira creates an editable copy of the system workflow and workflow scheme for your project.</p><p>To edit a workflow:</p><ol class="_mce_tagged_br"><li><div class="conf-macro output-block" data-hasbody="false" data-macro-name="include">In the upper-right corner of the screen, select <strong>Administration <span class="confluence-embedded-file-wrapper confluence-embedded-manual-size conf-macro output-inline conf-macro output-block" data-hasbody="false" data-macro-name="include"><img width="18" class="confluence-embedded-image confluence-thumbnail" src="/adminjiraserver0910/files/1282244814/1282244815/1/1526048028212/cog_icon.png"></span></strong> > <strong>Projects</strong>.</div></li><li><p>Select the relevant project.</p></li><li><p>In the <strong>Workflows</strong> section (left-side panel), s<span class="fabric-editor-annotation">elect </span><strong><span class="fabric-editor-annotation">Workflows</span></strong>.</p></li><li><p>Select the <span class="fabric-editor-annotation">pencil</span> icon in the <strong>Actions</strong> column to edit the workflow. As you enter the edit mode, Jira automatically does the following:</p><ul><li><p><br></p>creates a draft copy of the system workflow named "<em style="letter-spacing: 0.0px;">Y</em><em style="letter-spacing: 0.0px;">our Project Name</em><span style="letter-spacing: 0.0px;"> Workflow (Draft)"</span></li><li>creates a new <span class="confluence-link">workflow scheme</span> for the workflow named "<em>Your Project Name</em> Workflow Scheme"</li><li>associates any existing issues in your project with the new workflow</li></ul></li><li>You can now edit your draft workflow. Click on a status or transition to see editing options in the panel that appears.<br><span class="confluence-embedded-file-wrapper conf-macro output-inline" data-hasbody="false" data-macro-name="sp-image"><img class="confluence-embedded-image" src="/adminjiraserver0910/files/1282245855/1282245859/1/1664021569731/Workflow_designer.png"></span></li><li>When you've finished editing, select <strong>Publish</strong>. The dialog allows you to publish your draft and, optionally, save your original workflow as an inactive backup.</li></ol> <div class="expand-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <a class="expand-block-expand-button" href="#"> <svg width="20" height="20" viewbox="0 0 20 20" focusable="false" class="expand-block-expand-icon" role="img" aria-labelledby="title-9tlglob"> <title id="title-9tlglob"> </title> <path d="M8.76 13.65l3-3.5a1 1 0 0 0 0-1.3l-3-3.5a1 1 0 0 0-1.52 1.3l3 3.5v-1.3l-3 3.5a1 1 0 1 0 1.52 1.3z" fill="currentColor" fill-rule="evenodd" role="presentation"> </path> </svg> <span>Tips on performance when modifying workflows</span> </a>  <div class="expand-block-content-wrapper"> <div class="expand-block-content"> <ul><li>The number of issues impacts the speed when configuring a workflow. For small numbers of issues, this process is relatively quick. However if you have many (e.g. <span class="GINGER_SOFTWARE_mark">thousands</span> of) existing issues in your Jira project, this process may take some time. </li><li>Once this process begins, <strong style="letter-spacing: 0.0px;">it can’t be paused or canceled</strong><span style="letter-spacing: 0.0px;">. </span>Avoid editing or transitioning any issues within your project while this process is taking place.</li></ul> </div> </div> </div><h3 id="Workingwithworkflows-Replaceaproject'sworkflow">Replace a project's workflow</h3><p>If you want to use a different <span class="fabric-editor-annotation">workflow in your project</span>, you need to associate the current workflow scheme with a new workflow of your choice. See <a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0910/configuring-workflow-schemes-1282245921.html" class="conf-macro output-inline" data-hasbody="true">Configuring workflows for a workflow scheme</a>.</p><h3 id="Workingwithworkflows-SettingtheResolutionfieldSettheresolutionfield"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Workingwithworkflows-SettingtheResolutionfield"></span><span id="SettingtheResolutionfield"></span></span>Set the resolution field</h3><p>After you finish working on a particular issue, you’ll likely need to update the issue and indicate that the work has been done. To achieve this, you need to set the “Resolution” field for the issue.</p> <div class="admonition-block info-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <svg xmlns="http://www.w3.org/2000/svg" class="admonition-icon" width="18" height="18" viewbox="0 0 18 18"> <path d="M0 9c0-5 4-9 9-9s9 4 9 9-4 9-9 9-9-4-9-9zm8-1v5c0 .6.4 1 1 1s1-.4 1-1V8c0-.6-.4-1-1-1s-1 .4-1 1zm1-2c.6 0 1-.4 1-1s-.4-1-1-1-1 .4-1 1 .4 1 1 1z" fill="#0052CC" fill-rule="evenodd"> </path> </svg> <p>Note the difference between the <strong>Resolution</strong> and <strong>Status</strong> fields. The <strong>Resolution</strong> specifies why an issue is closed, while <strong>Status</strong> indicates an issue’s position in its workflow.</p> </div> <p><span style="letter-spacing: 0.0px;">In Jira, an issue is either open or closed based on the value of its “Resolution” field:</span></p><ul><li><span style="letter-spacing: 0.0px;">An issue is open if its resolution field has not been set.</span></li><li>An issue is closed if its resolution field has a value (e.g. Fixed, Cannot Reproduce).</li></ul><p>This is true regardless of the current value of the issue's status field (Open, In Progress, <span class="GINGER_SOFTWARE_mark">etc</span>). Therefore, if you need your workflow to force an issue to be open or closed, you will need to set the issue's resolution field during a transition. There are two ways to do this:</p><ul><li>Set the resolution field automatically via a <a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0910/advanced-workflow-configuration-1282245943.html" class="conf-macro output-inline" data-hasbody="true">post function</a>.</li><li>Prompt the user to choose a resolution via a <span class="confluence-link">screen</span>. See <a data-macro-name="sp-nobody-link" href="/adminjiraserver0910/working-in-text-mode-1282245988.html" class="conf-macro output-inline" data-hasbody="false">Working in text mode</a> for details.</li></ul><h3 id="Workingwithworkflows-Renameworkflowtransitionbuttons">Rename workflow transition buttons</h3><p>If you copied the system workflow and you wish to rename the workflow transition buttons on the View issue page, you must delete the following properties from all transitions in the copied workflow:</p><ul><li><code> <span class="GINGER_SOFTWARE_mark">jira</span><span class="GINGER_SOFTWARE_mark">.</span>i18n<span class="GINGER_SOFTWARE_mark">.</span>title</code></li><li><code>jira.i18n.description</code></li></ul><p>Otherwise, the default names (i.e. <span class="GINGER_SOFTWARE_mark">values</span> of these properties) will persist. Read more about <a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0910/advanced-workflow-configuration-1282245943.html" class="conf-macro output-inline" data-hasbody="true">transition properties</a>.</p><h3 id="Workingwithworkflows-textmodeWorkintextmode"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Workingwithworkflows-textmode"></span><span id="textmode"></span></span>Work in text mode</h3><p>Text mode is an advanced way of working with workflows, and it shows the difference between steps and statuses. In text mode, you work directly with steps. For details, see <a data-macro-name="sp-nobody-link" href="/adminjiraserver0910/working-in-text-mode-1282245988.html" class="conf-macro output-inline" data-hasbody="false">Working in text mode</a>.</p><h2 id="Workingwithworkflows-Deletingaworkflow">Deleting a workflow</h2><h3 id="Workingwithworkflows-Deleteaproject’sworkflow">Delete a project’s workflow</h3> <div class="admonition-block info-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <svg xmlns="http://www.w3.org/2000/svg" class="admonition-icon" width="18" height="18" viewbox="0 0 18 18"> <path d="M0 9c0-5 4-9 9-9s9 4 9 9-4 9-9 9-9-4-9-9zm8-1v5c0 .6.4 1 1 1s1-.4 1-1V8c0-.6-.4-1-1-1s-1 .4-1 1zm1-2c.6 0 1-.4 1-1s-.4-1-1-1-1 .4-1 1 .4 1 1 1z" fill="#0052CC" fill-rule="evenodd"> </path> </svg> <p>You can't delete a workflow that's assigned to a workflow scheme. First remove the workflow from the scheme and then delete the workflow.</p> </div> <ol><li><div class="conf-macro output-block" data-hasbody="false" data-macro-name="include">In the upper-right corner of the screen, select <strong>Administration <span class="confluence-embedded-file-wrapper confluence-embedded-manual-size conf-macro output-inline conf-macro output-block" data-hasbody="false" data-macro-name="include"><img width="18" class="confluence-embedded-image confluence-thumbnail" src="/adminjiraserver0910/files/1282244814/1282244815/1/1526048028212/cog_icon.png"></span></strong> > <strong>Projects</strong>.</div></li><li><p>In the <strong>Workflows</strong> section (left-side panel), select <strong>Workflows</strong>.</p></li><li><p>Scroll down to the <strong>Inactive</strong> tab and expand it to view the list of all inactive workflows.</p></li><li><p>Find the relevant workflow, then select <strong>Delete</strong>.<br><span class="confluence-embedded-file-wrapper conf-macro output-inline" data-hasbody="false" data-macro-name="sp-image"><img class="confluence-embedded-image" src="/adminjiraserver0910/files/1282245855/1282245860/1/1664021569811/Inactive_workflows_tab.png"></span></p></li></ol><h2 id="Workingwithworkflows-Advancedworkflowconfiguration">Advanced workflow configuration</h2><p>See the documentation on <a data-macro-name="sp-nobody-link" href="/adminjiraserver0910/advanced-workflow-configuration-1282245943.html" class="conf-macro output-inline" data-hasbody="false">Advanced workflow configuration</a>.</p> <div class="admonition-block tip-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" class="admonition-icon" width="24px" height="24px" viewbox="0 0 24 24" version="1.1">  <title>tip/resting</title> <desc>Created with Sketch.</desc> <defs> <path d="M11.9780731,4 C8.67607973,4 6,6.685 6,9.998 C6,12.216 8.28039867,14.482 8.28039867,14.482 C8.66910299,14.869 8.98803987,15.594 8.98803987,16.093 C8.98803987,16.592 9.43654485,17 9.98471761,17 L13.9714286,17 C14.5196013,17 14.9681063,16.592 14.9681063,16.093 C14.9681063,15.594 15.2870432,14.869 15.6757475,14.482 C15.6757475,14.482 17.9561462,12.216 17.9561462,9.998 C17.9561462,6.685 15.2800664,4 11.9780731,4 L11.9780731,4 Z M14.9331229,19 C14.9331229,18.45 14.4846179,18 13.9364452,18 L9.94973422,18 C9.40156146,18 8.95305648,18.45 8.95305648,19 L8.95305648,19.003 C8.95305648,19.553 9.40156146,20.003 9.94973422,20.003 L13.9364452,20.003 C14.4846179,20.003 14.9331229,19.553 14.9331229,19.003 L14.9331229,19 Z" id="path-1"> </path> </defs> <g id="Symbols" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> <g id="tip/resting"> <path d="M12,17 C11.4477448,17 11,16.5514019 11,15.9994502 C11,15.4474986 11.4477448,15 12,15 C12.5522552,15 13,15.4474986 13,15.9994502 C13,16.5514019 12.5522552,17 12,17 L12,17 Z" id="Path" fill="#FFFFFF"> </path> <path d="M13,13.0001571 C13,13.5501257 12.550055,14 12,14 C11.449945,14 11,13.5501257 11,13.0001571 L11,7.99984287 C11,7.44987429 11.449945,7 12,7 C12.550055,7 13,7.44987429 13,7.99984287 L13,13.0001571 Z" id="Path" fill="#FFFFFF"> </path> <mask id="mask-2" fill="white"> <use xlink:href="#path-1"> </use> </mask> <use id="Shape" fill="#36B37E" xlink:href="#path-1"> </use> </g> </g> </svg> <p>Do more with Jira</p> <p>Customize the behavior of workflow transitions with <a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0910/advanced-workflow-configuration-1282245943.html" class="conf-macro output-inline" data-hasbody="true">advanced workflow configuration</a> and d<span style="letter-spacing: 0.0px;">iscover even more ways to configure workflows with </span><a rel="nofollow" style="letter-spacing: 0.0px;" href="https://marketplace.atlassian.com/categories/workflow" class="external-link">top workflow apps</a><span style="letter-spacing: 0.0px;"> on the Atlassian Marketplace.</span></p> </div> </div> </div> <div class="content-page-last-modified-date"> Last modified on Sep 24, 2022 </div> <div class="content-page-cache-information">  </div> <div class="content-page-was-this-helpful"> <div class="was-this-helpful"> <p class="was-this-helpful-question-text">Was this helpful?</p> <a class="was-this-helpful-yes">Yes</a> <div class="was-this-helpful-no-reason-menu"> <a class="was-this-helpful-no">No</a> <div class="was-this-helpful-no-reason-dropdown"> <form> <radiogroup> <div class="reason-radio-box"> <label><input type="radio" name="was-this-helpful-no-reason" value="It wasn't accurate"> It wasn't accurate</label> </div> <div class="reason-radio-box"> <label><input type="radio" name="was-this-helpful-no-reason" value="It wasn't clear"> It wasn't clear</label> </div> <div class="reason-radio-box"> <label><input type="radio" name="was-this-helpful-no-reason" value="It wasn't relevant"> It wasn't relevant</label> </div> </radiogroup> </form> </div> </div> <a class="report-a-problem">Provide feedback about this article</a> </div> </div> <div class="page-sidebars-embedded-content"> <div class="page-sidepanel sidepanel-in-this-section"> <h4>In this section</h4> <ul> <li><a href="/adminjiraserver0910/managing-your-workflows-1282245910.html">Managing your workflows</a></li> <li><a href="/adminjiraserver0910/configuring-workflow-schemes-1282245921.html">Configuring workflow schemes</a></li> <li><a href="/adminjiraserver0910/sharing-your-workflow-1282245933.html">Sharing your workflow</a></li> <li><a href="/adminjiraserver0910/advanced-workflow-configuration-1282245943.html">Advanced workflow configuration</a></li> </ul> </div> <div class="page-sidepanel sidepanel-related-content"> <h4>Related content</h4> <ul> <li class="no-related-content-results">No related content found</li> </ul> </div> </div> <div class="k15t-plugin-attribution"> Powered by <a href="http://www.atlassian.com/" target="_blank">Confluence</a> and <a 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