Pepe Jeans fashions seamless D2C interactions using Salesforce

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500"> <div class="col text-center col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" removeGutters hidden-md hidden-lg columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="imageComponent parbase section"> <div class=" image-link"> <img class=" img-responsive hidden-sm hidden-md hidden-lg margin--10-bottom-lg " alt="Pepe Jeans" src="//www.salesforce.com/content/dam/web/en_in/www/images/resources/pepe-jeans-jumbotron-mobile.png" data-src="//www.salesforce.com/content/dam/web/en_in/www/images/resources/pepe-jeans-jumbotron-mobile.png"/> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-1 col-md-1 col-lg-1"> </div> <div class="col text-left col-xs-12 col-sm-11 col-md-11 col-lg-11"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-30-top-lg margin-0-top-xs column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-9 col-md-9 col-lg-9"><div class="headingComponent parbase section"> <h1 id="pepe-jeans-fashions-seamless-d2c-interactions-using-salesforce" class=" avantgarde-l text-stratus text-left avant-garde-demi col-lg-12 margin-10-top-xs margin-20-bottom-lg " style="; "> <span class=" header-text "> Pepe Jeans fashions seamless D2C interactions using Salesforce </span> </h1> </div> <div class="bodyCopyComponent parbase section"><div class="margin-20-bottom-lg text-size-default line-height-default "> IN <a href="/in/resources/customer-stories/">CUSTOMER STORIES</a> </div> </div> <div class="socialMediaSharingComponent section"> <div> <div class="share-icon-row margin-10-bottom-sm"> <div class="share-icon"> <a target="_blank" href="https://www.linkedin.com/cws/share?url=https://www.salesforce.com/in/resources/customer-stories/pepe-jeans/" title="LinkedIn" alt="LinkedIn"> <img data-src="//www.salesforce.com/content/dam/web/global/svg-icons/linkedin-day.svg?version=2024101" alt="LinkedIn" class="lazy text-salesforce-gray salesforce-social-icon " src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif"/> </a> </div> <div class="share-icon"> <a target="_blank" href="https://www.facebook.com/sharer/sharer.php?u=https://www.salesforce.com/in/resources/customer-stories/pepe-jeans/" title="Facebook" alt="Facebook"> <img data-src="//www.salesforce.com/content/dam/web/global/svg-icons/facebook-day.svg?version=2024101" alt="Facebook" class="lazy text-salesforce-gray salesforce-social-icon " src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif"/> </a> </div> <div class="share-icon"> <a class="twitter" target="_blank" href="https://twitter.com/intent/tweet?url=https://www.salesforce.com/in/resources/customer-stories/pepe-jeans/&text=Pepe%20Jeans&via=salesforce" title="Twitter" alt="Twitter" data-pagetitle="Pepe Jeans"> <img data-src="//www.salesforce.com/content/dam/web/global/svg-icons/twitter-day.svg?version=2024101" alt="Twitter" class="lazy text-salesforce-gray salesforce-social-icon " src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif"/> </a> </div> </div> </div> </div> <div class="headingComponent parbase section"> <p id="discover-how-pepe-jeans-india-limited-is-engaging-online-shoppers-with-rich-and-contextual-ecommerce-experiences" class=" h3 text-stratus text-left salesforce-sans-bold margin-20-top-lg margin-20-bottom-lg margin-20-bottom-xs " style="; "> <span class=" header-text "> Discover how Pepe Jeans India Limited is engaging online shoppers with rich and contextual ecommerce experiences. </span> </p> </div> <div class="bodyCopyComponent parbase section"><div class="margin-20-top-lg margin-10-top-xs margin-60-right-lg margin-0-right-md margin-30-bottom-lg text-size-default line-height-32 "> <p>Winding through London’s Notting Hill district is the famous Portobello Road whose vintage clothing market draws throngs of fashion lovers every week. It was here back in 1973 that an iconic denim brand was born.</p> <p>“Pepe Jeans London was the brainchild of three Indian-origin brothers who wanted to create some of the most exciting denim-led fashion on the planet,” says Manish Kapoor, Managing Director & CEO, Pepe Jeans India Limited. “Today, the brand is known for its authenticity and limitless creativity.”</p> <p>In 1989, Pepe Jeans expanded into India, becoming one of the country’s most popular premium denim and lifestyle brands.</p> <p>“We’re now a Rs 1,100 crore consumer sales business in India, with 250+ standalone stores, 700 department store counters, 700-800 multi-brand counters, and a presence across all leading ecommerce platforms,” says Kapoor.</p> <p>Here’s how Kapoor and his team at Pepe Jeans India are transforming online shopping experiences with <a href="https://www.salesforce.com/in/products/commerce-cloud/overview/">Salesforce Commerce Cloud</a>.</p> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-3 col-md-3 col-lg-3"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" hidden-xs columns-wrapper container-fluid margin-20-bottom-lg column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="headingComponent parbase section"> <div id="related-content" class=" avantgarde-m text-stratus text-left avant-garde-demi margin-30-top-xs margin-10-bottom-xs " style="; 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500"> <div class="col text-left col-xs-12 col-sm-1 col-md-1 col-lg-1"> </div> <div class="col text-left col-xs-12 col-sm-11 col-md-11 col-lg-11"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-20-top-lg margin-30-top-xs margin-20-bottom-lg margin-0-bottom-xs column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper xs-min-height-300" style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-9"><div class="headingComponent parbase section"> <div id="creating-a-successful-ecommerce-business-is-a-marathon-not-a-sprint-you-need-a-solution-that-can-be-built-on-over-time-salesforce-commerce-cloud-is-designed-for-the-long-haul" class=" avantgarde-lgr text-stratus text-left avant-garde-demi hidden-xs hidden-sm col-xs-9 col-sm-11 col-md-8 col-lg-10 margin-20-top-lg margin-10-top-md margin--10-top-xs margin-40-right-lg margin-10-bottom-lg margin-20-bottom-sm margin-10-bottom-xs " style="; "> <span class=" header-text "> “Creating a successful ecommerce business is a marathon, not a sprint. You need a solution that can be built on over time. Salesforce Commerce Cloud is designed for the long haul.” </span> </div> </div> <div class="headingComponent parbase section"> <div id="manish-kapoor" class=" avantgarde-medium text-stratus text-left avant-garde-demi hidden-xs hidden-sm col-xs-9 col-sm-12 col-lg-11 margin-20-top-lg margin-0-top-xs margin-40-right-lg margin-0-bottom-xs " style="; "> <span class=" header-text "> Manish Kapoor </span> </div> </div> <div class="bodyCopyComponent parbase section"><div class="margin-0-top-lg margin-0-top-xs hidden-xs hidden-sm text-size-default line-height-default "> <span class="text-stratus">Managing Director & CEO, Pepe Jeans India Limited</span> </div> </div> <div class="headingComponent parbase section"> <div id="creating-a-successful-ecommerce-business-is-a-marathon-not-a-sprint-you-need-a-solution-that-can-be-built-on-over-time-salesforce-commerce-cloud-is-designed-for-the-long-haul" class=" avantgarde-lgr text-stratus text-left avant-garde-demi hidden-md hidden-lg col-xs-10 col-sm-11 col-lg-6 margin-0-top-sm margin-0-top-xs margin-40-right-xs margin-10-bottom-lg margin-10-bottom-sm margin-10-bottom-xs " style="; "> <span class=" header-text "> “Creating a successful ecommerce business is a marathon, not a sprint. You need a solution that can be built on over time. Salesforce Commerce Cloud is designed for the long haul.” </span> </div> </div> <div class="headingComponent parbase section"> <div id="manish-kapoor" class=" avantgarde-medium text-stratus text-left avant-garde-demi hidden-md hidden-lg col-xs-9 col-sm-12 col-lg-11 margin-20-top-lg margin-0-top-xs margin-40-right-lg margin-0-bottom-xs " style="; "> <span class=" header-text "> Manish Kapoor </span> </div> </div> <div class="bodyCopyComponent parbase section"><div class="margin-0-top-lg margin-0-top-xs margin-20-bottom-sm margin-20-bottom-xs hidden-md hidden-lg text-size-default line-height-default "> <span class="text-stratus">Managing Director & CEO, Pepe Jeans India Limited</span> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-3"><div class="columnContainer parbase section"><div class=" hidden-md hidden-lg columns-wrapper bg-default container-fluid "> <div class="row columns-wrapper "> <div class="col text-left col-xs-12 col-sm-9 col-md-9 col-lg-9"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive margin-20-bottom-lg " alt="Manish Kapoor, Managing Director & CEO, Pepe Jeans India Limited" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_in/www/images/resources/pepe-jeans-manish-circle.png"/> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-3 col-md-3 col-lg-3"> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-1 col-md-1 col-lg-1"> </div> <div class="col text-left col-xs-12 col-sm-11 col-md-11 col-lg-11"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-9 col-md-9 col-lg-9"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-10-top-lg column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"> </div> </div> <div class="row"> </div> </div> </div> <div class="headingComponent parbase section"> <div id="table-of-contents" class=" avantgarde-m text-stratus text-left avant-garde-demi col-lg-11 margin-20-top-lg margin-10-bottom-lg " style="; "> <span class=" header-text "> Table of Contents </span> </div> </div> <div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-32 "> <a href="#step1">Step 1: Personalise customer interactions through D2C ecommerce</a> </div> </div> <div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-32 "> <a href="#step2">Step 2: Delight online shoppers with a fast and responsive website</a> </div> </div> <div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-32 "> <a href="#step3">Step 3: Strengthen decision-making with a unified customer view</a> </div> </div> <div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-32 "> <a href="#step4">Step 4: Accelerate implementation with effective teamwork</a> </div> </div> <div class="bodyCopyComponent parbase section"><div class="margin-30-bottom-lg margin-20-bottom-xs text-size-default line-height-32 "> <a href="#step5">Step 5: Continue innovating for success</a> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-3 col-md-3 col-lg-3"> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-1 col-md-1 col-lg-1"> </div> <div class="col text-left col-xs-12 col-sm-11 col-md-11 col-lg-11"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-9 col-md-9 col-lg-9"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-10-top-lg column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"> </div> </div> <div class="row"> </div> </div> </div> <div class="headingComponent parbase section"> <h2 id="step1" class=" avantgarde-m text-stratus text-left avant-garde-demi col-lg-11 margin-30-top-lg margin-10-top-xs margin-10-bottom-lg margin-10-bottom-xs " style="; "> <span class=" header-text "> 1. Personalise customer interactions through D2C commerce </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class="margin-10-top-lg margin-60-right-lg margin-0-right-md margin-40-bottom-lg text-size-default line-height-32 "> <p>For about 30 years, the Indian subsidiary of Pepe Jeans relied largely on partners and intermediaries to reach consumers. But now, with the aim of building a truly customer-centric business, the brand is going down the D2C route. </p> <p>“We want to cultivate a personal relationship with consumers, and communicate directly with them,” says Kapoor. “So, in 2021, we launched our own website - <a href="https://www.pepejeans.in/home/" target="_blank">pepejeans.in</a>.”</p> <p>The catalyst for this decision came even before COVID-19 when consumer behaviours began to change.</p> <p>“More consumers were shopping online, and we wanted to be present for them there,” says Kapoor.</p> <p>To deliver great ecommerce experiences, <a href="https://www.pepejeans.in/home/" target="_blank">pepejeans.in</a> had to be supported by a robust solution. The company had two choices – deploy a basic ecommerce solution that would be up and running as soon as possible; or invest time and resources in a more scalable, stable, and future-proof platform.</p> <p>“Creating a successful ecommerce business is a marathon, not a sprint,” says Kapoor. “You need a platform that can be built on over time to keep up with changing customer needs. That’s why we chose Salesforce Commerce Cloud – because it’s designed for the long haul.”</p> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-3 col-md-3 col-lg-3"> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-rain bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-1 col-md-1 col-lg-1"> </div> <div class="col text-left col-xs-12 col-sm-11 col-md-11 col-lg-11"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-9 col-md-9 col-lg-9"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-10-top-lg column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="headingComponent parbase section"> <h2 id="in-their-own-words" class=" avantgarde-m text-stratus text-left avant-garde-demi col-lg-11 margin-20-top-lg margin-10-bottom-lg " style="; "> <span class=" header-text "> In Their Own Words... </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class="margin-60-right-lg margin-0-right-md margin-10-bottom-lg text-size-default line-height-32 "> <div style="text-align: left;">In this video (3:10), Manish Kapoor, Managing Director and CEO of Pepe Jeans India, shares how his company is wowing consumers with intuitive and personalised shopping experiences. </div> </div> </div> <div class="videoComponent vy-player parbase section"><div class="margin-10-top-lg margin-30-bottom-lg "> <div class="vy-player-container paddingDefaultBottomLg paddingDefaultBottomMd paddingDefaultBottomSm paddingDefaultBottomXs"> <div class="vidyard-player-embed" data-uuid='SisPemWegetfQtP7doLLzb' data-v="4" data-type="inline"></div> </div> <script type="text/javascript" data-uuid='SisPemWegetfQtP7doLLzb'> window.SfdcWwwBase && window.SfdcWwwBase.videoComponent && window.SfdcWwwBase.videoComponent.updateChapter(document.scripts[document.scripts.length - 1].getAttribute("data-uuid")); if(!window.vidyardEmbed){ window.videoUtils && window.videoUtils.loadScriptOnce("https://play.vidyard.com/embed/v4.js", "Vidyard", true); } else { window.vidyardEmbed.api.renderDOMPlayers(); } </script> </div> <script> (function($) { // Add 'Configuration' global object with details of our Adobe Analytics instance window.Configuration = window.Configuration || {}; var rsid = (typeof Server !== 'undefined') ? Server.getAccount() : ''; $.extend(window.Configuration, { PUBLISHER: '8D6C67C25245AF020A490D4C@AdobeOrg', MCID: '8D6C67C25245AF020A490D4C@AdobeOrg', NAMESPACE: 'salesforce', CHANNEL: 'salesforce', RSID: rsid, TRACKING_SERVER: 'salesforce.sc.omtrdc.net', HEARTBEAT_TRACKING_SERVER: 'salesforce.hb.omtrdc.net', DEBUG: false }); }(jQuery)); // End of IIFE </script> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-3 col-md-3 col-lg-3"> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-1 col-md-1 col-lg-1"> </div> <div class="col text-left col-xs-12 col-sm-11 col-md-11 col-lg-11"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-9 col-md-9 col-lg-9"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-10-top-lg column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"> </div> </div> <div class="row"> </div> </div> </div> <div class="headingComponent parbase section"> <h2 id="step2" class=" avantgarde-m text-stratus text-left avant-garde-demi col-lg-11 margin-30-top-lg margin-10-top-xs margin-10-bottom-lg margin-10-bottom-xs " style="; "> <span class=" header-text "> 2. Delight online shoppers with a fast and responsive website </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class="margin-10-top-lg margin-60-right-lg margin-0-right-md margin-40-bottom-lg text-size-default line-height-32 "> <p>Today, Pepe Jeans uses Commerce Cloud to deliver seamless ecommerce experiences. Customers visiting the brand’s website can easily filter products, find what they need, fill their carts, and enjoy a quick checkout process. They’re also shown useful outfit recommendations based on about 30 pre-defined styles curated on Salesforce. </p> <p>At the backend, teams can track exactly where drop-offs occur, and proactively fix any related issues. The result is a smooth purchasing funnel with only 1.4% of carts abandoned.</p> <p>“The India Pepe Jeans website is one of the fastest and most responsive across Pepe Jeans’ global operations,” says Priyaranjan Manay, Head of Marketing, Pepe Jeans India Limited. “Pages load within three seconds for a first-time visitor and 1.6 seconds for a second-time visitor. Our SEO is also doing well with a score of 92.” </p> <p>Although the Pepe Jeans site is new, the volume of fresh sales being driven through it are almost on par with offline sales volumes. And as more consumers flock to the site, the company has decreased its reliance on online marketplaces to drive sales. </p> <p>“In the last 60 days, we’ve been able to lower the discounts offered to marketplaces by five percentage points, thus reducing costs,” says Kapoor.</p> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-20-top-lg margin-0-top-xs margin-0-bottom-xs margin-20-left-lg margin-0-left-xs column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper xs-min-height-100" style="min-height: 100px; 1,000"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy hidden-xs hidden-sm img-responsive margin-10-top-lg margin-0-top-xs margin-30-right-lg center-img-horizontally " alt="<1.5%" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_in/www/images/resources/pepe-jeans-stats-more-than-1-5-percent.png"/> <img class="lazy hidden-md hidden-lg img-responsive margin-10-top-lg margin-0-top-xs margin-30-right-lg center-img-horizontally " alt="<1.5%" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_in/www/images/resources/pepe-jeans-stats-more-than-1-5-percent.png"/> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-8 col-md-8 col-lg-8"><div class="headingComponent parbase section"> <div id="carts-abandoned" class=" avantgarde-m text-cirrus text-left avant-garde-demi col-lg-12 margin-100-top-lg margin-60-top-md margin-30-top-sm margin-20-top-xs margin-10-bottom-lg margin-20-bottom-xs " style="; "> <span class=" header-text "> carts abandoned </span> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-0-top-xs margin-20-bottom-lg margin-0-bottom-xs margin-20-left-lg margin-0-left-xs column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper xs-min-height-100" style="min-height: 100px; 1,000"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy hidden-xs hidden-sm img-responsive margin-10-top-lg margin-0-top-xs margin-30-right-lg margin-20-bottom-lg center-img-horizontally " alt="5 percentage points" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_in/www/images/resources/pepe-jeans-stats-5-percent.png"/> <img class="lazy hidden-md hidden-lg img-responsive margin-10-top-lg margin-0-top-xs margin-30-right-lg margin-20-bottom-lg center-img-horizontally " alt="5 percentage points" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_in/www/images/resources/pepe-jeans-stats-5-percent.png"/> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-8 col-md-8 col-lg-8"><div class="headingComponent parbase section"> <div id="reduction-in-discounts-offered-to-marketplaces" class=" avantgarde-m text-cirrus text-left avant-garde-demi col-lg-12 margin-100-top-lg margin-60-top-md margin-30-top-sm margin-20-top-xs margin-10-bottom-lg margin-20-bottom-xs " style="; "> <span class=" header-text "> reduction in discounts offered to marketplaces </span> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="bodyCopyComponent parbase section"><div class="margin-10-top-lg margin-60-right-lg margin-0-right-md margin-40-bottom-lg text-size-default line-height-32 "> <p>Meanwhile, developer-friendly tools make it easy to innovate on the site.</p> <p>“One of the best things about using Salesforce is that website changes can be made super-fast,” says Manay. “Every week, we’re rolling out new creatives and pages – sometimes even changing the entire UI with ease.” </p> <p>But the company’s vision isn’t just to create a great website – it’s also to build a strong and engaged community around their brand. Using Salesforce, the team has integrated the website with social channels to amplify the brand’s reach and engagement. They’ve also partnered with Indian celebrities and influencers to curate various ‘looks’ using Pepe Jeans outfits on social media. If a consumer ‘likes’ any of these looks, they’re immediately redirected to the Pepe Jeans website to find out more.</p> <p>“Our goal is to build a strong social connect with consumers,” says Kapoor. “We want to go beyond sales and foster long-term customer relationships.”</p> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-2 col-md-2 col-lg-2"><div class="headingComponent parbase section"> <div class=" h2 text-night text-center salesforce-sans-regular margin-10-top-lg margin-0-top-sm margin--10-bottom-sm " style="; "> <svg style="background:url('/content/dam/web/global/icons/product/commerce-day.svg?version=1732606711412') no-repeat;" class="salesforce-icon cloud-icon-all " aria-hidden="true" alt=""> </svg> <span class=" header-text head-text "> </span> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-5 col-md-5 col-lg-5"><div class="buttonCTAComponent parbase section"> <div class="margin-20-top-lg margin-0-top-sm text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="/in/products/commerce-cloud/ecommerce/?d=cta-body-promo-548"> <span> Learn more about Commerce Cloud <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> <div class="col text-left col-xs-12 col-sm-5 col-md-5 col-lg-5"> </div> </div> <div class="row"> </div> </div> </div> <div class="headingComponent parbase section"> <h2 id="step3" class=" avantgarde-m text-stratus text-left avant-garde-demi col-lg-11 margin-30-top-lg margin-10-top-xs margin-10-bottom-lg margin-10-bottom-xs " style="; "> <span class=" header-text "> 3. Strengthen decision-making with a unified customer view </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class="margin-10-top-lg margin-60-right-lg margin-0-right-md text-size-default line-height-32 "> <p>With vast volumes of customer data now available on Salesforce, Pepe Jeans can understand and engage with consumers better. The brand can also track consumer behaviour on the website, and gauge responses to products faster. These insights can then be incorporated into product design. </p> <p>Meanwhile, rich reports and dashboards on Salesforce help leadership teams take informed action to improve the customer journey. </p> <p>“At the click of a button, we can view website traffic, bounce rates, conversions, and other key insights which help us make quicker, better decisions,” says Manay.</p> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-3 col-md-3 col-lg-3"> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper bg-center-bottom bg-cover column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="visible-lg"> <div class="columns-wrapper column-container-image lazy bg-center-bottom bg-cover" data-src="//www.salesforce.com/content/dam/web/en_in/www/images/resources/pepe-jeans-priyaranjan-inline-quote-image-1600.jpg"> </div> </div> <div class="visible-md"> <div class="columns-wrapper column-container-image lazy bg-center-bottom bg-cover" data-src="//www.salesforce.com/content/dam/web/en_in/www/images/resources/pepe-jeans-priyaranjan-inline-quote-image-1440.jpg"> </div> </div> <div class="visible-sm"> <div class="columns-wrapper column-container-image lazy bg-center-bottom bg-cover" data-src="//www.salesforce.com/content/dam/web/en_in/www/images/resources/cust-story-inline-quote-mobile-1.png"> </div> </div> <div class="visible-xs"> <div class="columns-wrapper column-container-image lazy bg-center-bottom bg-cover" data-src="//www.salesforce.com/content/dam/web/en_in/www/images/resources/cust-story-inline-quote-mobile-1.png"> </div> </div> <div class="container"> <div class="row columns-wrapper xs-min-height-500" style="min-height: 500px; 500"> <div class="col text-left col-xs-12 col-sm-1 col-md-1 col-lg-1"> </div> <div class="col text-left col-xs-12 col-sm-11 col-md-11 col-lg-11"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-20-top-lg margin-30-top-xs margin-20-bottom-lg margin-0-bottom-xs column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper xs-min-height-300" style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-9"><div class="headingComponent parbase section"> <div id="at-the-click-of-a-button-we-can-view-website-traffic-bounce-rates-conversions-and-other-key-insights-which-help-us-make-quicker-better-decisions" class=" avantgarde-lgr text-stratus text-left avant-garde-demi hidden-xs hidden-sm col-xs-9 col-sm-11 col-md-8 col-lg-10 margin-60-top-lg margin-40-top-md margin--10-top-xs margin-40-right-lg margin-10-bottom-lg margin-20-bottom-sm margin-10-bottom-xs " style="; "> <span class=" header-text "> “At the click of a button, we can view website traffic, bounce rates, conversions, and other key insights which help us make quicker, better decisions.” </span> </div> </div> <div class="headingComponent parbase section"> <div id="priyaranjan-manay" class=" avantgarde-medium text-stratus text-left avant-garde-demi hidden-xs hidden-sm col-xs-9 col-sm-12 col-lg-11 margin-20-top-lg margin-0-top-xs margin-40-right-lg margin-0-bottom-xs " style="; "> <span class=" header-text "> Priyaranjan Manay </span> </div> </div> <div class="bodyCopyComponent parbase section"><div class="margin-0-top-lg margin-0-top-xs hidden-xs hidden-sm text-size-default line-height-default "> <span class="text-stratus">Head of Marketing, Pepe Jeans India Limited</span> </div> </div> <div class="headingComponent parbase section"> <div id="at-the-click-of-a-button-we-can-view-website-traffic-bounce-rates-conversions-and-other-key-insights-which-help-us-make-quicker-better-decisions" class=" avantgarde-lgr text-stratus text-left avant-garde-demi hidden-md hidden-lg col-xs-10 col-sm-11 col-lg-6 margin-0-top-sm margin-0-top-xs margin-40-right-xs margin-10-bottom-lg margin-10-bottom-sm margin-10-bottom-xs " style="; "> <span class=" header-text "> “At the click of a button, we can view website traffic, bounce rates, conversions, and other key insights which help us make quicker, better decisions.” </span> </div> </div> <div class="headingComponent parbase section"> <div id="priyaranjan-manay" class=" avantgarde-medium text-stratus text-left avant-garde-demi hidden-md hidden-lg col-xs-9 col-sm-12 col-lg-11 margin-20-top-lg margin-0-top-xs margin-40-right-lg margin-0-bottom-xs " style="; "> <span class=" header-text "> Priyaranjan Manay </span> </div> </div> <div class="bodyCopyComponent parbase section"><div class="margin-0-top-lg margin-0-top-xs margin-20-bottom-sm margin-20-bottom-xs hidden-md hidden-lg text-size-default line-height-default "> <span class="text-stratus">Head of Marketing, Pepe Jeans India Limited</span> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-3"><div class="columnContainer parbase section"><div class=" hidden-md hidden-lg columns-wrapper bg-default container-fluid "> <div class="row columns-wrapper "> <div class="col text-left col-xs-12 col-sm-9 col-md-9 col-lg-9"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive margin-20-bottom-lg " alt="Priyaranjan Manay, Head of Marketing, Pepe Jeans India Limited" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_in/www/images/resources/pepe-jeans-priyaranjan-circle.png"/> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-3 col-md-3 col-lg-3"> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-1 col-md-1 col-lg-1"> </div> <div class="col text-left col-xs-12 col-sm-11 col-md-11 col-lg-11"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-9 col-md-9 col-lg-9"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-10-top-lg column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"> </div> </div> <div class="row"> </div> </div> </div> <div class="headingComponent parbase section"> <h2 id="step4" class=" avantgarde-m text-stratus text-left avant-garde-demi col-lg-11 margin-30-top-lg margin-10-top-xs margin-10-bottom-lg margin-10-bottom-xs " style="; "> <span class=" header-text "> 4. Accelerate implementation with effective teamwork </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class="margin-10-top-lg margin-60-right-lg margin-0-right-md margin-40-bottom-lg text-size-default line-height-32 "> <p>While the industry typically takes 9-12 months for an implementation of this nature, Pepe Jeans had its ecommerce site up-and-running in a record 100 days – thanks to excellent teamwork.</p> <p>“We set up a cross-functional implementation team of 14 people,” says Kapoor. “And we asked them to think as consumers rather than employees. What would they want from a website such as Pepe Jeans? Once they were able to articulate those needs, they were able to build incredible customer experiences using Salesforce.”</p> <p>Supporting them at every stage was implementation partner, Metyis.</p> <p>“Metyis was a solid partner,” says Manay. “Since they’d already collaborated with our global business, they knew how to help us get the best value out of Salesforce. Working with them was seamless.”</p> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-0-top-xs margin-20-bottom-lg margin-0-bottom-xs margin-20-left-lg margin-0-left-xs column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper xs-min-height-100" style="min-height: 100px; 1,000"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy hidden-xs hidden-sm img-responsive margin-10-top-lg margin-0-top-xs margin-30-right-lg margin-20-bottom-lg center-img-horizontally " alt="100 days" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_in/www/images/resources/pepe-jeans-stats-100days.png"/> <img class="lazy hidden-md hidden-lg img-responsive margin-10-top-lg margin-0-top-xs margin-30-right-lg margin-20-bottom-lg center-img-horizontally " alt="100 days" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_in/www/images/resources/pepe-jeans-stats-100days.png"/> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-8 col-md-8 col-lg-8"><div class="headingComponent parbase section"> <div id="to-implement-salesforce-vs-industry-average-of-9-12-months" class=" avantgarde-m text-cirrus text-left avant-garde-demi col-lg-12 margin-100-top-lg margin-60-top-md margin-30-top-sm margin-20-top-xs margin-10-bottom-lg margin-20-bottom-xs " style="; "> <span class=" header-text "> to implement Salesforce (vs. industry average of 9-12 months) </span> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="bodyCopyComponent parbase section"><div class="margin-10-top-lg margin-60-right-lg margin-0-right-md text-size-default line-height-32 "> <p>Today, feedback on the website from global teams is very encouraging. Many of the lessons learned by the India team are being used across other markets. </p> <p>Meanwhile, Indian employees are proud to have a local brand website. Not only does it give them a sense of ownership, but it also prompts them to think about how to digitise other business activities.</p> </div> </div> <div class="headingComponent parbase section"> <h2 id="step5" class=" avantgarde-m text-stratus text-left avant-garde-demi col-lg-11 margin-20-top-lg margin-10-top-xs margin-10-bottom-lg margin-10-bottom-xs " style="; "> <span class=" header-text "> 5. Continue innovating for success </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class="margin-10-top-lg margin-60-right-lg margin-0-right-md margin-40-bottom-lg text-size-default line-height-32 "> <p>Going forward, Pepe Jeans wants to be the #1 denim-centric fashion lifestyle brand in India.</p> <p>“We’re looking to grow at a 20% CAGR over the next three years,” says Kapoor. “We’re also increasing our technology investments from 15% to 50%.”</p> <p>These investments will help drive several customer-centric innovations, ranging from virtual try-ons to online product customisations. </p> <p>The company also plans to expand its use of Salesforce. <a href="https://www.salesforce.com/in/products/einstein/overview/">Einstein Recommendations</a> will help teams use data on 60,000+ customers to personalise product recommendations. And <a href="https://www.salesforce.com/in/products/marketing-cloud/overview/">Salesforce Marketing Cloud</a> will help deepen customer engagement through data-driven digital marketing. </p> <p>“In the past two years, our ecommerce revenue has grown from 8% to 28%,” says Kapoor. “In the next three years, we want it to touch 45%. Of that revenue, at least one-fourth should come from our website.” </p> <p>The company also wants to make customer journeys frictionless, not just on its website, but across its physical stores, online marketplaces, and other touchpoints. </p> <p>“For us, digitisation isn’t just about building an online presence,” says Kapoor. “It’s about achieving a single, unified view of the customer across online and offline channels. So, when the customer walks into our store, we should be able to tell them, ‘These are the items you left in your shopping cart online. Would you like to look at and purchase them, in-store?’ That’s the kind of unified experience we want to deliver with Salesforce.”</p> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="headingComponent parbase section"> <h2 id="ready-to-grow-your-ecommerce-revenue-and-deepen-customer-relationships" class=" avantgarde-m text-stratus text-left avant-garde-demi col-lg-12 margin-40-top-lg margin-10-top-xs margin-10-bottom-lg margin-10-bottom-xs " style="; "> <span class=" header-text "> Ready to grow your ecommerce revenue and deepen customer relationships? </span> </h2> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-4 col-sm-2 col-md-2 col-lg-2"><div class="headingComponent parbase section"> <div class=" h2 text-night text-center salesforce-sans-regular margin-20-top-lg margin-0-top-sm margin--10-bottom-sm " style="; "> <svg style="background:url('/content/dam/web/global/icons/product/commerce-day.svg?version=1732606711476') no-repeat;" class="salesforce-icon cloud-icon-all " aria-hidden="true" alt=""> </svg> <span class=" header-text head-text "> </span> </div> </div> </div> <div class="col text-left col-xs-4 col-sm-10 col-md-10 col-lg-10"><div class="buttonCTAComponent parbase section"> <div class="margin-20-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="/in/products/commerce-cloud/overview/?d=cta-body-promo-721"> <span> Learn how Commerce Cloud can help <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> </div> <div class="row"> </div> </div> </div> <div class="spacerComponent parbase section"><div class="spacer " style="height:40px;"></div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-3 col-md-3 col-lg-3"> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="referenceComponent reference parbase section"><div class="cq-dd-paragraph"><div class="columncontainer_48f0 columnContainer parbase"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="headingComponent parbase section"> <h2 id="explore-the-products-that-help-our-customers-grow" class=" avantgarde-lgr text-stratus text-center avant-garde-demi col-xs-12 col-sm-12 col-md-12 col-lg-12 margin-40-top-lg margin-20-bottom-lg " style="; "> <span class=" header-text "> Explore the products that help our customers grow. </span> </h2> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-6-ten col-lg-6-ten"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-20-bottom-lg margin-0-bottom-xs column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-0-bottom-lg bg-default "> <div class="thumbnail-content thumbnail-linked" data-href="https://www.salesforce.com/in/small-business/?d=pc1-img-smb"> <a href="https://www.salesforce.com/in/small-business/?d=pc1-img-smb" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs"></a> <div class="caption"> <div class="imageComponent parbase section"> <div class=" image-link"> <img class=" img-responsive center-img-horizontally " alt="" src="//www.salesforce.com/content/dam/web/en_au/www/images/home/smb-circle-icon.png" data-src="//www.salesforce.com/content/dam/web/en_au/www/images/home/smb-circle-icon.png"/> </div> </div> <div class="headingComponent parbase section"> <h3 id="salesforce-for-small-business" class=" avantgarde-medium text-stratus text-center avant-garde-demi product-card-name" style="; " data-equalize="product-card-name"> <a class=" text-stratus " href="https://www.salesforce.com/in/small-business/?d=pc1-txt-smb"> <span class=" header-text "> Salesforce for Small Business </span> </a> </h3> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="https://www.salesforce.com/in/small-business/"></a> </div> </div> </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-0-top-xs margin-10-bottom-lg margin-0-bottom-xs text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " aria-label="Watch Demo of Salesforce for Small Business" data-content-replacement-close-color="sfdc-swap-button-day" href="/in/form/demo/smb-overview/?d=pc1-btn-smbdemo" target="_blank"> <span> Watch Demo </span> </a> </div> </div> </div></div> <div class="buttonCTAComponent parbase section"> <div class="margin--10-top-xs text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container hidden-xs hidden-sm hidden-md hidden-lg "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="https://www.salesforce.com/in/products/small-business/?d=pc1-txt-smbmore"> <span> LEARN MORE <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-0-bottom-lg bg-default "> <div class="thumbnail-content thumbnail-linked" data-href="https://www.salesforce.com/in/sales/?d=pc2-img-sales"> <a href="https://www.salesforce.com/in/sales/?d=pc2-img-sales" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs"></a> <div class="caption"> <div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive center-img-horizontally " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/products/sales-circle-icon.png"/> </div> </div> <div class="headingComponent parbase section"> <h3 id="sales" class=" avantgarde-medium text-stratus text-center avant-garde-demi product-card-name" style="; " data-equalize="product-card-name"> <a class=" text-stratus " href="https://www.salesforce.com/in/sales/?d=pc2-txt-sales"> <span class=" header-text "> Sales </span> </a> </h3> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="https://www.salesforce.com/in/sales/"></a> </div> </div> </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-0-top-xs margin-10-bottom-lg margin-0-bottom-xs text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " aria-label="Watch Demo of Sales" data-content-replacement-close-color="sfdc-swap-button-day" href="/in/form/demo/demo-sales/?d=pc2-btn-salesdemo" target="_blank"> <span> Watch Demo </span> </a> </div> </div> </div></div> <div class="buttonCTAComponent parbase section"> <div class="margin--10-top-xs text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container hidden-xs hidden-sm hidden-md hidden-lg "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="https://www.salesforce.com/in/products/sales/?d=pc2-txt-salesmore"> <span> LEARN MORE <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-0-bottom-lg bg-default "> <div class="thumbnail-content thumbnail-linked" data-href="https://www.salesforce.com/in/service/?d=pc3-img-service"> <a href="https://www.salesforce.com/in/service/?d=pc3-img-service" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs"></a> <div class="caption"> <div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive center-img-horizontally " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/products/service-circle-icon.png"/> </div> </div> <div class="headingComponent parbase section"> <h3 id="service" class=" avantgarde-medium text-stratus text-center avant-garde-demi product-card-name" style="; " data-equalize="product-card-name"> <a class=" text-stratus " href="https://www.salesforce.com/in/service/?d=pc3-txt-service"> <span class=" header-text "> Service </span> </a> </h3> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="https://www.salesforce.com/in/service/"></a> </div> </div> </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-0-top-xs margin-10-bottom-lg margin-0-bottom-xs text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " aria-label="Watch Demo of Service" data-content-replacement-close-color="sfdc-swap-button-day" href="/in/form/demo/crm-service-demos/?d=pc3-btn-servdemo" target="_blank"> <span> Watch Demo </span> </a> </div> </div> </div></div> <div class="buttonCTAComponent parbase section"> <div class="margin--10-top-xs text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container hidden-xs hidden-sm hidden-md hidden-lg "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="https://www.salesforce.com/in/products/service/?d=pc3-txt-servmore"> <span> LEARN MORE <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-4-ten col-lg-4-ten"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" hidden-sm columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-6 col-md-6 col-lg-6"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-0-bottom-lg bg-default "> <div class="thumbnail-content thumbnail-linked" data-href="https://www.salesforce.com/in/marketing/?d=pc4-img-marketing"> <a href="https://www.salesforce.com/in/marketing/?d=pc4-img-marketing" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs"></a> <div class="caption"> <div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive center-img-horizontally " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/products/marketing-circle-icon.png"/> </div> </div> <div class="headingComponent parbase section"> <h3 id="marketing" class=" avantgarde-medium text-stratus text-center avant-garde-demi product-card-name" style="; " data-equalize="product-card-name"> <a class=" text-stratus " href="https://www.salesforce.com/in/marketing/?d=pc4-txt-marketing"> <span class=" header-text "> Marketing </span> </a> </h3> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="https://www.salesforce.com/in/marketing/"></a> </div> </div> </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-0-top-xs margin-10-bottom-lg margin-0-bottom-xs text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " aria-label="Watch Demo of Marketing" data-content-replacement-close-color="sfdc-swap-button-day" href="/in/form/demo/crm-marketing-demo/?d=pc4-btn-mktgdemo" target="_blank"> <span> Watch Demo </span> </a> </div> </div> </div></div> <div class="buttonCTAComponent parbase section"> <div class="margin--10-top-xs text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container hidden-xs hidden-sm hidden-md hidden-lg "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="https://www.salesforce.com/in/products/marketing/?d=pc4-txt-mktgmore"> <span> LEARN MORE <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> <div class="col text-left col-xs-12 col-sm-6 col-md-6 col-lg-6"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-0-bottom-lg bg-default "> <div class="thumbnail-content thumbnail-linked" data-href="https://www.salesforce.com/in/commerce/?d=pc5-img-commerce"> <a href="https://www.salesforce.com/in/commerce/?d=pc5-img-commerce" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs"></a> <div class="caption"> <div class="imageComponent parbase section"> <div class=" image-link"> <img class=" img-responsive center-img-horizontally " alt="" src="//www.salesforce.com/content/dam/web/en_us/www/images/products/commerce-circle-icon.png" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/products/commerce-circle-icon.png"/> </div> </div> <div class="headingComponent parbase section"> <h3 id="commerce" class=" avantgarde-medium text-stratus text-center avant-garde-demi product-card-name" style="; " data-equalize="product-card-name"> <a class=" text-stratus " href="https://www.salesforce.com/in/commerce/?d=pc5-txt-commerce"> <span class=" header-text "> Commerce </span> </a> </h3> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="https://www.salesforce.com/in/commerce/"></a> </div> </div> </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-0-top-xs margin-10-bottom-lg margin-0-bottom-xs text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " aria-label="Watch Demo of Commerce" data-content-replacement-close-color="sfdc-swap-button-day" href="/in/form/demo/commerce-cloud-overview-demo/?d=pc5-btn-commercedemo" target="_blank"> 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col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-0-bottom-lg bg-default "> <div class="thumbnail-content thumbnail-linked" data-href="https://www.salesforce.com/in/marketing/?d=pc4-img-marketing"> <a href="https://www.salesforce.com/in/marketing/?d=pc4-img-marketing" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs"></a> <div class="caption"> <div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive center-img-horizontally " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/products/marketing-circle-icon.png"/> </div> </div> <div class="headingComponent parbase section"> <h3 id="marketing" class=" avantgarde-medium text-stratus text-center avant-garde-demi product-card-name" style="; " data-equalize="product-card-name"> <a class=" text-stratus " href="https://www.salesforce.com/in/marketing/?d=pc4-txt-marketing"> <span class=" header-text "> Marketing </span> </a> </h3> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-10-bottom-lg text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " aria-label="Watch Demo of Marketing" data-content-replacement-close-color="sfdc-swap-button-day" href="/in/form/demo/crm-marketing-demo/?d=pc4-btn-mktgdemo" target="_blank"> <span> Watch Demo </span> </a> </div> </div> </div></div> <div class="buttonCTAComponent parbase section"> <div class=" text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container hidden-xs hidden-sm hidden-md hidden-lg "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" 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src="//www.salesforce.com/content/dam/web/en_us/www/images/products/commerce-circle-icon.png" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/products/commerce-circle-icon.png"/> </div> </div> <div class="headingComponent parbase section"> <h3 id="commerce" class=" avantgarde-medium text-stratus text-center avant-garde-demi product-card-name" style="; " data-equalize="product-card-name"> <a class=" text-stratus " href="https://www.salesforce.com/in/commerce/?d=pc5-txt-commerce"> <span class=" header-text "> Commerce </span> </a> </h3> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-10-bottom-lg text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " aria-label="Watch Demo of Commerce" data-content-replacement-close-color="sfdc-swap-button-day" href="/in/form/demo/commerce-cloud-overview-demo/?d=pc5-btn-commercedemo" target="_blank"> <span> Watch Demo </span> </a> </div> </div> </div></div> <div class="buttonCTAComponent parbase section"> <div class=" text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container hidden-xs hidden-sm hidden-md hidden-lg "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="https://www.salesforce.com/in/products/commerce/?d=pc5-txt-commercemore"> <span> LEARN MORE <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="https://www.salesforce.com/in/commerce/"></a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-0-bottom-lg bg-snow prod2 " data-equalize="prod2"> <div class="thumbnail-content "> <a 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500"> <div class="col text-center col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="bodyCopyComponent parbase section"><div class=" hidden-xs hidden-sm text-size-default line-height-default "> <div style="text-align: center;" class="headingComponent parbase section"><h3 id="want-to-check-out-everything-salesforce-offers" class="h4 text-stratus text-left salesforce-sans-regular" style="float: right;padding-right: 50.0px;"><img class="img-responsive header-image-float" src="//www.salesforce.com/content/dam/web/en_au/www/images/home/hp-img-ico-bird.png" alt=""/> <span class="header-text head-text header-text-line" style="padding-top: 10.0px;"><br /> Want to check out everything Salesforce offers?</span></h3> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-4 col-lg-4"><div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-10-bottom-lg text-left "> <div class="cta_0 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class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="headingComponent parbase section"> <h3 id="want-to-check-out-everything-salesforce-offers" class=" h4gn text-stratus text-center salesforce-sans-bold " style="; "> <span class=" header-text "> Want to check out everything Salesforce offers? </span> </h3> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-4 col-lg-4"><div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-10-bottom-lg text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-neutral-snow salesforce-sans-regular " data-content-replacement-close-color="sfdc-swap-button-day" href="https://www.salesforce.com/in/products/?d=pb1-txt-prdoview"> <span> See all our products </span> </a> </div> </div> </div></div> </div> </div> <div class="row"> </div> </div> </div> <div class="spacerComponent parbase section"><div class="spacer hidden-xs hidden-sm" style="height:40px;"></div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="headingComponent parbase section"> <h2 id="more-resources" class=" avantgarde-l text-stratus text-left avant-garde-demi margin-80-top-lg margin-30-top-xs margin-20-bottom-lg margin-10-bottom-xs " style="; "> <span class=" header-text "> More Resources </span> </h2> </div> <div class="filteredCardsComponent section"> <div class="row columns-wrapper margin-40-top-lg margin-20-top-xs margin-60-bottom-lg filters-grid" id="contentwwweninhomeresourcescustomerstoriespepejeansmainparcolumncontainer1369132984column1parfilteredcardscompone" data-enablefragment="false"> <div class="event-pages-data"> <div class="col-xs-12 col-sm-12 col-md-12 col-lg-12 filters-grid-container"> <div class="filters-results-container"> <section role="region" aria-label="Filter Results"> <div class="col-xs-12 col-sm-12 col-md-6 col-lg-4 filters-grid-card" itemindex="0"><div class="page basicpage"><div class="cardComponent flip-container bg-snow thumbnail"> <div class="flipper flipper-on"> <div class="front has-footer bg-snow" data-href="/in/resources/customer-stories/godrej-and-boyce-one-crm/" tabindex="0"> <a href="/in/resources/customer-stories/godrej-and-boyce-one-crm/" class="hidden-lg hidden-md hidden-sm hidden-xs"></a> <div class="graphic"> <a href="/in/resources/customer-stories/godrej-and-boyce-one-crm/" class=" image-link"> <img class=" img-responsive " alt="Godrej & Boyce implements one CRM across business units for a connected customer experiences." src="//www.salesforce.com/content/dam/web/en_in/www/images/resources/customer_stories/production-card-godrej-and-boyce-1200x675.jpg" data-src="//www.salesforce.com/content/dam/web/en_in/www/images/resources/customer_stories/production-card-godrej-and-boyce-1200x675.jpg"/> </a> </div> <div class="caption"> <div class="card-large-heading"> <h4 id="godrej-boyce-implements-one-crm-across-business-units-for-a-connected-customer-experiences" class=" h3 text-cirrus text-left salesforce-sans-light " style="; "> <span class=" header-text "> Godrej & Boyce implements one CRM across business units for a connected customer experiences </span> </h4> </div> <div><div class="margin-20-top-lg margin-60-bottom-lg bg-snow bar-align-left " style="height:1px;width:33%;"></div> </div> </div> <div class="card-logo"> <div class="img-responsive"> <div class=" image-link"> <img class=" img-responsive " alt="" src="//www.salesforce.com/content/dam/web/en_in/www/images/resources/customer_stories/godrej-and-boyce-logo.png" data-src="//www.salesforce.com/content/dam/web/en_in/www/images/resources/customer_stories/godrej-and-boyce-logo.png"/> </div> </div> </div> </div> <div class="back has-footer bg-mist" tabindex="0"> <div class="caption"> <div><div class="margin-10-top-lg text-size-default "> Learn how the iconic company delivers customer-centric, consistent engagement across diverse products and services. </div> </div> <div><div class="buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="/in/resources/customer-stories/godrej-and-boyce-one-crm/"> <span> SEE THE STORY <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div> </div> </div> </div> <footer class="card-footer"> <div><div class="socialMediaSharingComponent"> <div> <div class="share-icon-row "> <div class="share-icon"> <a target="_blank" href="https://www.linkedin.com/cws/share?url=https://www.salesforce.com/in//customer-success-stories/godrej-and-boyce-one-crm.card-top" title="LinkedIn" alt="LinkedIn"> <img data-src="//www.salesforce.com/content/dam/web/global/svg-icons/linkedin-day.svg?version=2024101" alt="LinkedIn" class="lazy text-salesforce-gray salesforce-social-icon " src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif"/> </a> </div> <div class="share-icon"> <a target="_blank" href="https://www.facebook.com/sharer/sharer.php?u=https://www.salesforce.com/in//customer-success-stories/godrej-and-boyce-one-crm.card-top" title="Facebook" alt="Facebook"> <img data-src="//www.salesforce.com/content/dam/web/global/svg-icons/facebook-day.svg?version=2024101" alt="Facebook" class="lazy text-salesforce-gray salesforce-social-icon " src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif"/> </a> </div> <div class="share-icon"> <a class="twitter" target="_blank" href="https://twitter.com/intent/tweet?url=https://www.salesforce.com/in//customer-success-stories/godrej-and-boyce-one-crm.card-top&text=Pepe%20Jeans&via=salesforce" title="Twitter" alt="Twitter" data-pagetitle="Pepe Jeans"> <img data-src="//www.salesforce.com/content/dam/web/global/svg-icons/twitter-day.svg?version=2024101" alt="Twitter" class="lazy text-salesforce-gray salesforce-social-icon " src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif"/> </a> </div> </div> </div> </div></div> <div class="card-footer"> <div class="tags uppercase"> <nobr>B2C,</nobr> <nobr>B2B,</nobr> <nobr>Retail,</nobr> <nobr>Sales Cloud</nobr> </div> </div> </footer> </div> </div> </div> <div class="col-xs-12 col-sm-12 col-md-6 col-lg-4 filters-grid-card" itemindex="1"><div class="page basicpage"><div class="cardComponent flip-container bg-snow thumbnail"> <div class="flipper flipper-on"> <div class="front has-footer bg-snow" data-href="/in/resources/customer-stories/croma/" tabindex="0"> <a href="/in/resources/customer-stories/croma/" class="hidden-lg hidden-md hidden-sm hidden-xs"></a> <div class="graphic"> <a href="/in/resources/customer-stories/croma/" class=" image-link"> <img class=" img-responsive " alt="Croma delivers consistent service that wins customer loyalty" src="//www.salesforce.com/content/dam/web/en_in/www/images/customers/production-resource-card-croma-1200x675.jpg" data-src="//www.salesforce.com/content/dam/web/en_in/www/images/customers/production-resource-card-croma-1200x675.jpg"/> </a> </div> <div class="caption"> <div class="card-large-heading"> <h4 id="croma-delivers-consistent-service-that-wins-customer-loyalty" class=" h3 text-cirrus text-left salesforce-sans-light " style="; "> <span class=" header-text "> Croma delivers consistent service that wins customer loyalty </span> </h4> </div> <div><div class="margin-20-top-lg margin-60-bottom-lg bg-snow bar-align-left " style="height:1px;width:33%;"></div> </div> </div> <div class="card-logo"> <div class="img-responsive"> <div class=" image-link"> <img class=" img-responsive " alt="" src="//www.salesforce.com/content/dam/web/en_in/www/images/customers/croma-logo.jpg" data-src="//www.salesforce.com/content/dam/web/en_in/www/images/customers/croma-logo.jpg"/> </div> </div> </div> </div> <div class="back has-footer bg-mist" tabindex="0"> <div class="caption"> <div><div class="margin-10-top-lg text-size-default "> An intelligent call centre powered by automated service processes and a unified customer view helps Croma deliver superior case resolution and frictionless field service.<br /> </div> </div> <div><div class="buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " 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</div></div> <div class="card-footer"> <div class="tags uppercase"> <nobr>B2C,</nobr> <nobr>Enterprise,</nobr> <nobr>Field Service,</nobr> <nobr>Customer Data Cloud</nobr> </div> </div> </footer> </div> </div> </div> <div class="col-xs-12 col-sm-12 col-md-6 col-lg-4 filters-grid-card" itemindex="2"><div class="page basicpage"><div class="cardComponent flip-container bg-snow thumbnail"> <div class="flipper flipper-on"> <div class="front has-footer bg-snow" data-href="/in/resources/customer-stories/meesho/" tabindex="0"> <a href="/in/resources/customer-stories/meesho/" class="hidden-lg hidden-md hidden-sm hidden-xs"></a> <div class="graphic"> <a href="/in/resources/customer-stories/meesho/" class=" image-link"> <img class=" img-responsive " alt="To democratise e-commerce, Meesho solves issues in hours, not days" src="//www.salesforce.com/content/dam/web/en_in/www/images/customers/production-resource-card-meesho-1200x675.jpg" data-src="//www.salesforce.com/content/dam/web/en_in/www/images/customers/production-resource-card-meesho-1200x675.jpg"/> </a> </div> <div class="caption"> <div class="card-large-heading"> <h4 id="to-democratise-e-commerce-meesho-solves-issues-in-hours-not-days" class=" h3 text-cirrus text-left salesforce-sans-light " style="; "> <span class=" header-text "> To democratise e-commerce, Meesho solves issues in hours, not days </span> </h4> </div> <div><div class="margin-20-top-lg margin-60-bottom-lg bg-snow bar-align-left " style="height:1px;width:33%;"></div> </div> </div> <div class="card-logo"> <div class="img-responsive"> <div class=" image-link"> <img class=" img-responsive " alt="" src="//www.salesforce.com/content/dam/web/en_in/www/images/customers/meesho-logo.jpg" data-src="//www.salesforce.com/content/dam/web/en_in/www/images/customers/meesho-logo.jpg"/> </div> </div> </div> </div> <div class="back has-footer bg-mist" tabindex="0"> <div class="caption"> <div><div 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