CINXE.COM
FAQs for future students, La Trobe University
<!DOCTYPE html> <!--[if lt IE 7]> <html lang="en" class="no-js lt-ie9 lt-ie8 lt-ie7"> <![endif]--> <!--[if IE 7]> <html lang="en" class="no-js lt-ie9 lt-ie8"> <![endif]--> <!--[if IE 8]> <html lang="en" class="no-js lt-ie9"> <![endif]--> <!--[if gt IE 8]><!--> <html lang="en" class="no-js"> <!--<![endif]--> <head> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta charset="utf-8" /> <meta name="description" content="Future students FAQ" /> <meta name="keywords" content="" /> <meta name="author" content="La Trobe University" /> <title> FAQs for future students, La Trobe University </title> <link href='//latrobe--qas.custhelp.com' rel='canonical' /> <link href='//fonts.googleapis.com/css?family=Roboto:300' rel='stylesheet' type='text/css' /> <link href='//fonts.googleapis.com/css?family=Roboto+Condensed:700' rel='stylesheet' type='text/css' /> <link rel="stylesheet" type="text/css" href="/euf/assets/themes/V5/styles.css" media="screen" /> <link rel="stylesheet" type="text/css" href="/euf/assets/themes/V5/print.css" media="print" /> <!-- favicon --> <link rel="apple-touch-icon" sizes="57x57" href="//www.latrobe.edu.au/apple-touch-icon-57x57.png"> <link rel="apple-touch-icon" sizes="60x60" href="//www.latrobe.edu.au/apple-touch-icon-60x60.png"> <link rel="apple-touch-icon" sizes="72x72" href="//www.latrobe.edu.au/apple-touch-icon-72x72.png"> <link rel="apple-touch-icon" sizes="76x76" href="//www.latrobe.edu.au/apple-touch-icon-76x76.png"> <link rel="apple-touch-icon" sizes="114x114" href="//www.latrobe.edu.au/apple-touch-icon-114x114.png"> <link rel="apple-touch-icon" sizes="120x120" href="//www.latrobe.edu.au/apple-touch-icon-120x120.png"> <link rel="apple-touch-icon" sizes="144x144" href="//www.latrobe.edu.au/apple-touch-icon-144x144.png"> <link rel="apple-touch-icon" sizes="152x152" href="//www.latrobe.edu.au/apple-touch-icon-152x152.png"> <link rel="apple-touch-icon" sizes="180x180" href="//www.latrobe.edu.au/apple-touch-icon-180x180.png"> <link rel="icon" type="image/x-icon" href="//www.latrobe.edu.au/favicon.ico" /> <link rel="icon" type="image/png" href="//www.latrobe.edu.au/favicon-32x32.png" sizes="32x32"> <link rel="icon" type="image/png" href="//www.latrobe.edu.au/favicon-194x194.png" sizes="194x194"> <link rel="icon" type="image/png" href="//www.latrobe.edu.au/favicon-96x96.png" sizes="96x96"> <link rel="icon" type="image/png" href="//www.latrobe.edu.au/android-chrome-192x192.png" sizes="192x192"> <link rel="icon" type="image/png" href="//www.latrobe.edu.au/favicon-16x16.png" sizes="16x16"> <link rel="manifest" href="/manifest.json"> <meta name="msapplication-TileColor" content="#ffffff"> <meta name="msapplication-TileImage" content="/mstile-144x144.png"> <meta name="theme-color" content="#ffffff"> <!-- end favicon --> <!--[if lt IE 9]> <script src="euf/assets/themes/V5/html5shiv.min.js"></script> <![endif]--> <style type='text/css'> <!-- .rn_ScreenReaderOnly{position:absolute; height:1px; left:-10000px; overflow:hidden; top:auto; width:1px;} .rn_Hidden{display:none !important;} --></style> <base href='https://latrobe--qas.custhelp.com/euf/generated/optimized/1740625616/themes/V5/'/> <link href='/euf/generated/optimized/1740625616/templates/standard.themes.V5.SITE.css' rel='stylesheet' type='text/css' media='all'/> <style type="text/css"> <!-- .rn_FooterBoxes{overflow:hidden;} .rn_FooterBoxes .rn_FooterBox{width:25%;float:left !important;padding-left: 30px !important;} .rn_FooterBoxes .rn_FooterBox.rn_FloatRight{float:right;} .rn_FooterBoxes .rn_FooterBox.rn_FloatLeft{float:left;padding-left:9px;} .rn_FooterBoxes .rn_FooterBox li{margin:4px 0 0 10px;} .rn_FooterBoxes{margin-bottom:30px;overflow:hiden;} .rn_FooterBoxes > .rn_FooterBox{font:700 24px/28px 'Roboto Condensed',sans-serif;width:50%!important;} div.rn_FooterBoxes .rn_FooterBox{padding:0!important;} .rn_FooterBox > h3{background-color:#2d251a;color:#fff;display:block;margin:5px;min-height:56px;padding:20px;position:relative;} .rn_FooterBox > h3:after{text-decoration: underline;} .rn_FooterBox > h3:after{bottom:-16px;content:"▼";color:#2d251a;display:inline-block;left:85%;margin-left:-6px;position:absolute;transform:scale(1.8,1);text-decoration: none;} .rn_FooterBox ul{background-color:#F5F2E4;height:auto;list-style-type:none;margin:-5px 5px 5px!important;overflow:auto;padding:0;} .rn_FooterBox ul > li{font:300 16px/18px 'Roboto',sans-serif;margin:0!important;text-align:left;text-transform:none;} .rn_FooterBox ul > li{border-bottom:1px solid #fff;color:#242424;display:block;padding:12px 20px;text-decoration:none;} @media (max-width:1024px){div.rn_FooterBoxes > .rn_FooterBox{float:none!important;width:100%!important;} .rn_FooterBox > h3{min-height:inherit;} } .lt-ie9 .rn_FooterBoxes{margin:0 -5px 30px;} .lt-ie9 div.rn_FooterBoxes > .rn_FooterBox{width:50%!important;} .lt-ie9 .rn_FooterBox ul{height:250px;} @media (min-width:1025px){.rn_FooterBoxes{margin:0 -5px 30px;} div.rn_FooterBoxes > .rn_FooterBox{width:50%!important;} .rn_FooterBox ul{height:250px;} } @media (min-width:1025px){.rn_FooterBox ul{height:306px;} .rn_FooterBox ul > li{300 font:18px/20px 'Roboto',sans-serif;} .rn_FooterBox ul > li{padding:15px 20px;} } --> </style> <style type="text/css"> .rn_ChatStatus2.not-available { background-color: #fff; border-radius: 3px; color: #D52B1E; font: 18px 'Roboto Condensed',sans-serif; padding: 3px; } .rn_ChatStatus2.not-available img { padding-right: 12px; vertical-align: middle; } </style> <!-- Start Adobe DTM --> <script src="https://www.latrobe.edu.au/_media/la-trobe-api/v5/adobe-launch/head-scripts/latrobe-qas.custhelp.com.js"></script> <!-- End Adobe DTM --> </head> <body class="yui3-skin-sam"> <div class="wrapper"> <header class="" id="ltu-header"> <div id="ltu-logo"><a href="//www.latrobe.edu.au"><img width="221" height="75" alt="La Trobe University" src="images/logo_2020.svg"></a></div> <nav id="nav-universes"> <ul> <li class="a1 current_site"><a href="//www.latrobe.edu.au">Home</a></li> <li class="a2"><a href="//www.latrobe.edu.au/students">Students</a></li> <li class="a3"><a href="//www.latrobe.edu.au/staff">Staff</a></li> <li class="a4"><a href="//www.latrobe.edu.au/researchers">Researchers</a></li> </ul> </nav> <h1 id="ltu-app-name">Ask La Trobe - Future Students</h1> </header> <p class="ltu-app-nav-intro">FAQs for: </p> <ul id="ltu-app-nav"> <li class="current"><a href="//latrobe--qas.custhelp.com/">Future students</a></li> <li class=""><a href="//latrobe-current--qas.custhelp.com/">Current students</a></li> </ul> <main> <div id="ltu-content"> <div class="main-content"> <div class="rn_Module"> <h2>Search our FAQs</h2> <div> <form method="post" action="" onsubmit="return false" > <div class="rn_SearchInput"> <div id="rn_KeywordText_0" class="rn_KeywordText"> <label for="rn_KeywordText_0_Text">Search by Keyword</label> <input placeholder="" id="rn_KeywordText_0_Text" name="rn_KeywordText_0_Text" type="text" maxlength="255" value=""/> </div> </div> <div id="rn_SearchButton_1" class="rn_SearchButton"> <button type="submit" class="rn_SubmitButton" id="rn_SearchButton_1_SubmitButton"> <span class="rn_ButtonText">Search</span> </button> <label for="rn_SearchButton_1_HiddenInput" class="rn_Hidden"> </label> <input id="rn_SearchButton_1_HiddenInput" type="text" class="rn_Hidden" disabled="disabled"/> </div> </form> </div> </div> <div class="rn_Module" id="most-popular"> <h2>Most popular questions</h2> <div id="rn_Multiline_2" class="rn_Multiline"> <div id="rn_Multiline_2_Alert" role="alert" class="rn_ScreenReaderOnly"></div> <div id="rn_Multiline_2_Loading"></div> <div id="rn_Multiline_2_Content" class="rn_Content"> <ol start="1"> <li> <div class="rn_Element1"><h3><a href='/app/answers/detail/a_id/2282/session/L3RpbWUvMTc0MzQ1Mjc4OS9nZW4vMTc0MzQ1Mjc4OS9zaWQvZlVFNnRmSFZyWkhSa0JpdGhiajRsVnQ2Tm1CNiU3RV8wOHZoeUt1bjlmamluZ0theDRqNUxfVlRZOHR2YnFac1FkNGolN0VLOENTRk5GeGpaN00wU2U1U0FySG53UHl4ZlJCajF1al9oX2xLaEhlbyU3RVV0am1zRUpPR2x3JTIxJTIx'>Adjustment factors</a></h3></div> </li> <li> <div class="rn_Element1"><h3><a href='/app/answers/detail/a_id/2283/session/L3RpbWUvMTc0MzQ1Mjc4OS9nZW4vMTc0MzQ1Mjc4OS9zaWQvZlVFNnRmSFZyWkhSa0JpdGhiajRsVnQ2Tm1CNiU3RV8wOHZoeUt1bjlmamluZ0theDRqNUxfVlRZOHR2YnFac1FkNGolN0VLOENTRk5GeGpaN00wU2U1U0FySG53UHl4ZlJCajF1al9oX2xLaEhlbyU3RVV0am1zRUpPR2x3JTIxJTIx'>Why is the minimum selection rank not available for my course?</a></h3></div> </li> <li> <div class="rn_Element1"><h3><a href='/app/answers/detail/a_id/1247/session/L3RpbWUvMTc0MzQ1Mjc4OS9nZW4vMTc0MzQ1Mjc4OS9zaWQvZlVFNnRmSFZyWkhSa0JpdGhiajRsVnQ2Tm1CNiU3RV8wOHZoeUt1bjlmamluZ0theDRqNUxfVlRZOHR2YnFac1FkNGolN0VLOENTRk5GeGpaN00wU2U1U0FySG53UHl4ZlJCajF1al9oX2xLaEhlbyU3RVV0am1zRUpPR2x3JTIxJTIx'>Scholarship payments</a></h3></div> </li> <li> <div class="rn_Element1"><h3><a href='/app/answers/detail/a_id/1582/session/L3RpbWUvMTc0MzQ1Mjc4OS9nZW4vMTc0MzQ1Mjc4OS9zaWQvZlVFNnRmSFZyWkhSa0JpdGhiajRsVnQ2Tm1CNiU3RV8wOHZoeUt1bjlmamluZ0theDRqNUxfVlRZOHR2YnFac1FkNGolN0VLOENTRk5GeGpaN00wU2U1U0FySG53UHl4ZlJCajF1al9oX2xLaEhlbyU3RVV0am1zRUpPR2x3JTIxJTIx'>Awarding of scholarships</a></h3></div> </li> <li> <div class="rn_Element1"><h3><a href='/app/answers/detail/a_id/2206/session/L3RpbWUvMTc0MzQ1Mjc4OS9nZW4vMTc0MzQ1Mjc4OS9zaWQvZlVFNnRmSFZyWkhSa0JpdGhiajRsVnQ2Tm1CNiU3RV8wOHZoeUt1bjlmamluZ0theDRqNUxfVlRZOHR2YnFac1FkNGolN0VLOENTRk5GeGpaN00wU2U1U0FySG53UHl4ZlJCajF1al9oX2xLaEhlbyU3RVV0am1zRUpPR2x3JTIxJTIx'>Multiple scholarships</a></h3></div> </li> <li> <div class="rn_Element1"><h3><a href='/app/answers/detail/a_id/884/session/L3RpbWUvMTc0MzQ1Mjc4OS9nZW4vMTc0MzQ1Mjc4OS9zaWQvZlVFNnRmSFZyWkhSa0JpdGhiajRsVnQ2Tm1CNiU3RV8wOHZoeUt1bjlmamluZ0theDRqNUxfVlRZOHR2YnFac1FkNGolN0VLOENTRk5GeGpaN00wU2U1U0FySG53UHl4ZlJCajF1al9oX2xLaEhlbyU3RVV0am1zRUpPR2x3JTIxJTIx'>Nursing and Nursing/Midwifery - Pathways</a></h3></div> </li> <li> <div class="rn_Element1"><h3><a href='/app/answers/detail/a_id/772/session/L3RpbWUvMTc0MzQ1Mjc4OS9nZW4vMTc0MzQ1Mjc4OS9zaWQvZlVFNnRmSFZyWkhSa0JpdGhiajRsVnQ2Tm1CNiU3RV8wOHZoeUt1bjlmamluZ0theDRqNUxfVlRZOHR2YnFac1FkNGolN0VLOENTRk5GeGpaN00wU2U1U0FySG53UHl4ZlJCajF1al9oX2xLaEhlbyU3RVV0am1zRUpPR2x3JTIxJTIx'>Direct Applications - Can I make a direct application?</a></h3></div> </li> <li> <div class="rn_Element1"><h3><span class='rn_FileTypeIcon rn_url'><span class='rn_ScreenReaderOnly'>Link to a URL</span></span> <a href='/app/answers/detail/a_id/3255/session/L3RpbWUvMTc0MzQ1Mjc4OS9nZW4vMTc0MzQ1Mjc4OS9zaWQvZlVFNnRmSFZyWkhSa0JpdGhiajRsVnQ2Tm1CNiU3RV8wOHZoeUt1bjlmamluZ0theDRqNUxfVlRZOHR2YnFac1FkNGolN0VLOENTRk5GeGpaN00wU2U1U0FySG53UHl4ZlJCajF1al9oX2xLaEhlbyU3RVV0am1zRUpPR2x3JTIxJTIx'>Essential scholarship information</a></h3></div> </li> <li> <div class="rn_Element1"><h3><a href='/app/answers/detail/a_id/112/session/L3RpbWUvMTc0MzQ1Mjc4OS9nZW4vMTc0MzQ1Mjc4OS9zaWQvZlVFNnRmSFZyWkhSa0JpdGhiajRsVnQ2Tm1CNiU3RV8wOHZoeUt1bjlmamluZ0theDRqNUxfVlRZOHR2YnFac1FkNGolN0VLOENTRk5GeGpaN00wU2U1U0FySG53UHl4ZlJCajF1al9oX2xLaEhlbyU3RVV0am1zRUpPR2x3JTIxJTIx'>Nursing - courses offered and how to apply</a></h3></div> </li> <li> <div class="rn_Element1"><h3><a href='/app/answers/detail/a_id/1994/session/L3RpbWUvMTc0MzQ1Mjc4OS9nZW4vMTc0MzQ1Mjc4OS9zaWQvZlVFNnRmSFZyWkhSa0JpdGhiajRsVnQ2Tm1CNiU3RV8wOHZoeUt1bjlmamluZ0theDRqNUxfVlRZOHR2YnFac1FkNGolN0VLOENTRk5GeGpaN00wU2U1U0FySG53UHl4ZlJCajF1al9oX2xLaEhlbyU3RVV0am1zRUpPR2x3JTIxJTIx'>Apply for a new student visa</a></h3></div> </li> </ol> </div> </div> <p><a class="rn_AnswersLink" href="/app/answers/list/session/L3RpbWUvMTc0MzQ1Mjc4OS9nZW4vMTc0MzQ1Mjc4OS9zaWQvZlVFNnRmSFZyWkhSa0JpdGhiajRsVnQ2Tm1CNiU3RV8wOHZoeUt1bjlmamluZ0theDRqNUxfVlRZOHR2YnFac1FkNGolN0VLOENTRk5GeGpaN00wU2U1U0FySG53UHl4ZlJCajF1al9oX2xLaEhlbyU3RVV0am1zRUpPR2x3JTIxJTIx">See all popular answers</a></p> </div> <div class="rn_Module"> <h2 class="accordion-title" style="background-image:none"> <a href="///www.latrobe.edu.au/contact/question" target="_blank" style="color: #fff; text-decoration: none; display: block; outline: 0;"> Ask us a question? (Prospective Domestic Students) </a> </h2> </div> <!-- <div class="accordion rn_Module"> <h2 id="accordion-title-btn" class="accordion-title rn_Collapsed">Ask us a question? (Prospective Domestic Students)</h2> <div id="content-wrap" class="rn_Form" style="display:none;"> <div id="rn_PageContent" class="rn_AskQuestion"> <rn:widget path="custom/ask/AskForm" /> </div> </div> </div> --> <div class="rn_Module"> <h2 class="accordion-title" style="background-image:none"> <a href="//www.latrobe.edu.au/international/international/ask-a-question" target="_blank" style="color: #fff; text-decoration: none; display: block; outline: 0;"> Ask us a question? (Prospective International Students) </a> </h2> </div> <div id="rn_FooterBoxes_4_FooterBoxes" class="rn_FooterBoxes"> <div class="rn_FooterBox rn_FloatLeft"> <h3>Future domestic students</h3> <ul> <li>Call us on 1300 135 045</li> <li><a href="http://latrobe.custhelp.com/">FAQ</a></li> <li>Browse the <a href="https://www.latrobe.edu.au/study">Study at La Trobe website</a></li> <li>Connect with us on <a href="https://www.facebook.com/latrobe/">Facebook</a>, <a href="https://twitter.com/latrobe/">Twitter</a> and <a href="https://www.instagram.com/latrobeuni/">Instagram</a> </ul> </div> <div class="rn_FooterBox rn_FloatRight"> <h3>Future international students</h3> <ul> <li>Call us from within Australia on 1800 619 768</li> <li>Call us from outside Australia on (+61 3) 9627 4805</li> <li><a href="https://www.latrobe.edu.au/international/international/ask-a-question">Ask a question</a></li> <li>Connect with us on <a href="https://www.facebook.com/latrobe/">Facebook</a>, <a href="https://twitter.com/latrobe/">Twitter</a>,<a href="https://www.instagram.com/latrobeuni/">Instagram</a> and <a href="https://www.weibo.com/latrobeuniaus">Weibo</a> </ul> </div> <div class="rn_FooterBox rn_FloatLeft"> <h3>Enrolled domestic students</h3> <ul> <li>Call us on 1300 LA TROBE (1300 528 762)</li> <li><a href="http://latrobe-current.custhelp.com/app/ask">Ask La Trobe</a></li> <li>Browse the <a href="https://www.latrobe.edu.au/students">Current students website</a></li> <li>Connect with us on <a href="https://www.facebook.com/latrobe/">Facebook</a>, <a href="https://twitter.com/latrobe/">Twitter</a> and <a href="https://www.instagram.com/latrobeuni/">Instagram</a> </ul> </div> <div class="rn_FooterBox rn_FloatRight"> <h3>Enrolled international students</h3> <ul> <li>Call us on 1300 LA TROBE (1300 528 762)</li> <li>Contact <a href="https://www.latrobe.edu.au/students/international/locations">La Trobe International</a></li> <li>Browse the <a href="https://www.latrobe.edu.au/students/international">La Trobe current International Students website</a></li> <li>Connect with us on <a href="https://www.facebook.com/latrobe/">Facebook</a>, <a href="https://twitter.com/latrobe/">Twitter</a>,<a href="https://www.instagram.com/latrobeuni/">Instagram</a> and <a href="https://www.weibo.com/latrobeuniaus">Weibo</a> </ul> </div> </div> <!--<script src="/euf/assets/js/cpwf-cas.js" data-rn-interface="future" data-rn-info-box-theme="2"></script>--> </div><!-- --><div class="secondary-content"> <!--<div class="feature zero-margin"> <h2>Live chat</h2> <rn:widget path="chat/ChatHours2"/> <br /> <rn:condition show_on_pages="chat/chat_launch"> <rn:condition_else/> <rn:widget path="custom/chat/ChatStatus2"/> </rn:condition> </div> --> <p class="feature-link"><a href="//www.latrobe.edu.au/contact">PHONE US: 1300 135 045</a></p> <ul class="feature-list"> <li class="gradient-red"><a href="//www.latrobe.edu.au/courses">Find a course</a></li> <li class=""><a href="//www.latrobe.edu.au/keepintouch">Keep in touch</a></li> <li class=""><a href="//www.latrobe.edu.au/study/resources/career-practitioners/publications-and-guides">Course guides</a></li> <li class=""><a href="//www.latrobe.edu.au/events/search-events?collection=events-search&sort=metad&userkeys=7&f.Type+Of+Event%7CB=Future+Student+Information">Events: Future students</a></li> </ul> </div> </div><!-- /ltu-content --> </main> <footer id="footer"> <div id="fat-footer"> <div class="footer-node"> <ul class="social-media"> <li class="twitter"><a href="http://www.twitter.com/latrobe/">Twitter</a></li> <li class="facebook"><a href="http://www.facebook.com/latrobe/">Facebook</a></li> <li class="snapchat"><a href="https://www.snapchat.com/add/latrobeuni" rel="publisher">Snapchat</a></li> <li class="youtube"><a href="http://www.youtube.com/user/latrobeuniaustralia/">Youtube</a></li> <li class="linkedin"><a href="http://www.linkedin.com/company/la-trobe-university/">Linked in</a></li> <li class="instagram"><a href="http://instagram.com/latrobeuni/">Instagram</a></li> </ul> </div><ul id="legal"> <li class="first"><a href="//www.latrobe.edu.au/emergency">Emergency information</a></li> <li><a href="//www.latrobe.edu.au/contact">Contacts</a></li> <li><a href="//www.latrobe.edu.au/sitemap">Site map</a></li> <li><a rel="nofollow" href="//www.latrobe.edu.au/statements/accessibility">Accessibility</a></li> <li><a rel="nofollow" href="//www.latrobe.edu.au/statements/privacy">Privacy</a></li> <li><a rel="nofollow" href="//www.latrobe.edu.au/statements/copyright">Copyright and disclaimer</a></li> <li id="flag"><a href="//www.latrobe.edu.au/about/acknowledgement"><img src="images/aboriginal-flag.gif" alt="Aboriginal acknowledgment"></a></li> </ul> <p id="copyright">© Copyright 2024 La Trobe University | All rights reserved | TEQSA PRV12132 - Australian University | CRICOS Provider 00115M</p> </div> </footer> <!-- Google Tag Manager --> <noscript><iframe src="//www.googletagmanager.com/ns.html?id=GTM-PK7MLW" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= '//www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-PK7MLW');</script> <!-- End Google Tag Manager --> <!-- LinkedIn tracking --> <script type="text/javascript"> _bizo_data_partner_id = "7463"; </script> <script type="text/javascript"> (function() { var s = document.getElementsByTagName("script")[0]; var b = document.createElement("script"); b.type = "text/javascript"; b.async = true; b.src = (window.location.protocol === "https:" ? "https://sjs" : "http://js") + ".bizographics.com/insight.min.js"; s.parentNode.insertBefore(b, s); })(); </script> <noscript> <img height="1" width="1" alt="" style="display:none;" src="//www.bizographics.com/collect/?pid=7463&fmt=gif" /> </noscript> <!-- End LinkedIn tracking --> <!-- <script type="text/javascript"> (function() { // this.YUI().namespace('widget.alert'); // alert_old = window.alert; // window.alert = function(str) { // this.YUI().widget.alert.dlg.setBody(str); // this.YUI().widget.alert.dlg.cfg.queueProperty('icon', this.YUI().widget.SimpleDialog.ICON_WARN); // this.YUI().widget.alert.dlg.cfg.queueProperty('zIndex', 9999); // this.YUI().widget.alert.dlg.render(document.body); // if (this.YUI().widget.alert.dlg.bringToTop) { // this.YUI().widget.alert.dlg.bringToTop(); // } // this.YUI().widget.alert.dlg.show(); // }; // this.YUI().util.Event.on(window, 'load', function() { // var handleOK = function() { // this.hide(); // }; // this.YUI().widget.alert.dlg = new this.YUI().widget.SimpleDialog('widget_alert', { // visible:false, // width: '20em', // zIndex: 9999, // close: false, // fixedcenter: true, // modal: false, // draggable: true, // constraintoviewport: true, // icon: this.YUI().widget.SimpleDialog.ICON_WARN, // buttons: [ // { text: 'OK', handler: handleOK, isDefault: true } // ] // }); // this.YUI().widget.alert.dlg.setHeader("Alert!"); // this.YUI().widget.alert.dlg.setBody('Alert body passed to window.alert'); // Bug in panel, must have a body when rendered // this.YUI().widget.alert.dlg.render(document.body); // }); })(); </script> --> <!-- Start Adobe DTM --> <script> var dtmPageName = [ 'rightnow-future' ]; var pageTitleTargets = ['main h1', '.main-content h2', 'h1', '#ltu-header p', '#ltu-header h1', 'title']; var pageTitle = '' var pageUrlPath = location.pathname; var normalisedUrlPath = pageUrlPath.replace(/\/+/g, '/').replace(/^\/+/, '').replace(/\/+$/, '').split('/'); normalisedUrlPath.shift(); for (var i = 0, j = pageTitleTargets.length; i < j; i++) { var t = pageTitleTargets[i]; if (t.match(/\bh2\b/) && document.querySelectorAll(t).length > 1) { continue; } var el = document.querySelector(t); if (el && el.textContent.trim()) { pageTitle = el.textContent.trim(); break; }} if (normalisedUrlPath.length) { dtmPageName = dtmPageName.concat( normalisedUrlPath.slice(0, 2) ); } else { dtmPageName.push('home'); } if (pageTitle.length && normalisedUrlPath.length > 2) { dtmPageName.push(pageTitle); } dtmPageName = dtmPageName.join(':'); var digitalData = digitalData || {}; digitalData.page = digitalData.page || {}; digitalData.page.pageName = dtmPageName; </script> <script type="text/javascript">if (typeof _satellite === 'undefined' || !_satellite) { console.log('_satellite is undefined'); } else { console.log('_satellite object exists.'); _satellite.pageBottom(); }</script> <script> // http://geraintluff.github.io/sha256/sha256.min.js @ 190222 var sha256=function a(b){function c(a,b){return a>>>b|a<<32-b}for(var d,e,f=Math.pow,g=f(2,32),h="length",i="",j=[],k=8*b[h],l=a.h=a.h||[],m=a.k=a.k||[],n=m[h],o={},p=2;64>n;p++)if(!o[p]){for(d=0;313>d;d+=p)o[d]=p;l[n]=f(p,.5)*g|0,m[n++]=f(p,1/3)*g|0}for(b+="\x80";b[h]%64-56;)b+="\x00";for(d=0;d<b[h];d++){if(e=b.charCodeAt(d),e>>8)return;j[d>>2]|=e<<(3-d)%4*8}for(j[j[h]]=k/g|0,j[j[h]]=k,e=0;e<j[h];){var q=j.slice(e,e+=16),r=l;for(l=l.slice(0,8),d=0;64>d;d++){var s=q[d-15],t=q[d-2],u=l[0],v=l[4],w=l[7]+(c(v,6)^c(v,11)^c(v,25))+(v&l[5]^~v&l[6])+m[d]+(q[d]=16>d?q[d]:q[d-16]+(c(s,7)^c(s,18)^s>>>3)+q[d-7]+(c(t,17)^c(t,19)^t>>>10)|0),x=(c(u,2)^c(u,13)^c(u,22))+(u&l[1]^u&l[2]^l[1]&l[2]);l=[w+x|0].concat(l),l[4]=l[4]+w|0}for(d=0;8>d;d++)l[d]=l[d]+r[d]|0}for(d=0;8>d;d++)for(e=3;e+1;e--){var y=l[d]>>8*e&255;i+=(16>y?0:"")+y.toString(16)}return i}; (function() { function setDigitalDataHashedValue(val) { console.log('setDigitalDataHashedValue', val); var s = window; s.digitalData = s.digitalData || {}; s.digitalData.emailID = val; } function listenChangeAndSetHashedValues(elem) { elem.addEventListener('change', function() { setDigitalDataHashedValue(sha256( this.value.trim() ).toUpperCase()); console.log('input onchange() end', window.digitalData); }); } document.addEventListener('DOMContentLoaded', function() { var elemTxtEmail = document.querySelector('[name="Contact.Emails.PRIMARY.Address"], #rn_ContactFields_0_email'); if (elemTxtEmail) { listenChangeAndSetHashedValues(elemTxtEmail); } }); })(); </script> <!-- End Adobe DTM --> <script>var YUI_config={"fetchCSS":false,"modules":{"RightNowTreeView":"/euf/core/3.9/js/0.45/min/modules/ui/treeview.js","RightNowTreeViewDialog":"/euf/core/3.9/js/0.45/min/modules/ui/treeviewdialog.js","RightNowTreeViewDropdown":"/euf/core/3.9/js/0.45/min/modules/ui/treeviewdropdown.js"},"lang":["en-AU","en-US"],"injected":true,"comboBase":"//latrobe--qas.widget.custhelp.com/ci/cache/yuiCombo/","groups":{"gallery-treeview":{"base":"/rnt/rnw/yui_3.18/gallery-treeview/","modules":{"gallery-treeview":{"path":"gallery-treeview-min.js"}}}}};</script> <script type="text/javascript" src="/euf/core/3.9/js/0.45/min/RightNow.js"></script> <script type="text/javascript" src="/euf/generated/optimized/1740625616/pages/home.77e03c7b9065c7b90c09e80b8c3f667a.js"></script> <script> /* <![CDATA[ */ RightNow.Env=(function(){var _props={module:'standard',coreAssets:'/euf/core/3.9/',yuiCore:'/rnt/rnw/yui_3.18/',profileData:{"isLoggedIn":false,"previouslySeenEmail":null}};return function(prop){return _props[prop];};})();RightNow.Interface.setMessagebase(function(){return {"ATTRIBUTES_LC_LBL":"attributes","ATTRIBUTE_HAVENT_SPECIFIED_VALID_IT_LBL":"Value for '%s' attribute is a number and you haven't specified a valid value for it.","BACK_LBL":"Back","BEG_DIALOG_PLS_DISMISS_DIALOG_BEF_MSG":"Beginning of dialogue. Please dismiss dialogue before continuing","CHANGED_LBL":"Changed","CLOSE_CMD":"Close","COL_SAVE_ED_ERR_L_INV_E_PERMISSIONS_MSG":"Widget changes could not be saved due to errors while saving. Please check the file permissions.","DIALOG_LBL":"dialogue","DIALOG_PLEASE_READ_TEXT_DIALOG_MSG_MSG":"Dialogue. Please read text above for dialogue message","END_DIALOG_PLS_DISMISS_DIALOG_BEF_MSG":"End of dialogue. Please dismiss dialogue before continuing","ERROR_LBL":"Error","ERRORS_LBL":"Errors","ERROR_PCT_S_LBL":"Error: %s","ERROR_REQUEST_ACTION_COMPLETED_MSG":"There was an error with the request and the action could not be completed.","ERR_SUBMITTING_FORM_DUE_INV_INPUT_LBL":"There was an error submitting the form, due to invalid input","ERR_SUBMITTING_SEARCH_MSG":"There was a problem with your request. Please change your search terms and try again.","HELP_LBL":"Help","INFORMATION_LBL":"Information","INFORMATION_S_LBL":"Information: %s","OK_LBL":"OK","PCT_S_ATTRIB_REQD_HAVENT_VALUE_MSG":"The '%s' attribute is required and you haven't specified a value for it.","PG_COL_SAVE_ED_ERR_L_INV_E_PERMISSIONS_MSG":"Widget changes of page could not be saved due to errors while saving. Please check the page file permissions.","REVEALED_DISP_TB_DD_OP_ADDTL_T_EXPOSED_MSG":"Note: The widget, when revealed, can be inspected, but you may need to perform additional actions for it to be exposed.","SOME_INST_ID_BUT_SEE_ITS_SATTRIBUTESS_MSG":"Some or all instances of this widget are hidden, but you can see its %sattributes%s.","SUCCESS_S_LBL":"Success: %s","TEMPL_COL_SAVE_ED_ERR_INV_TEMPL_PRMSSNS_MSG":"Widget changes of template could not be saved due to errors while saving. Please check the template file permissions.","THIS_WIDGET_HAS_NO_ATTRIBUTES_MSG":"This widget has no attributes.","THIS_WIDGET_HAS_NO_VIEW_LBL":"This widget has no view","VAL_PCT_S_ATTRIB_MINIMUM_VAL_ACCD_MSG":"Value for '%s' attribute is too small. The minimum value accepted is %s, but the value received was %s.","VAL_PCT_S_ATTRIB_MAX_VAL_ACCD_PCT_S_MSG":"Value for '%s' attribute is too large. The maximum value accepted is %s, but the value received was %s.","VIEW_ATTRIBUTES_LBL":"View Attributes","WARNING_LBL":"Warning","WARNING_S_LBL":"Warning: %s","WIDGET_CHANGES_ERRORS_WILL_IGNORED_MSG":"Widget changes with errors will be ignored.","THERE_PROB_REQ_ACTION_COULD_COMPLETED_MSG":"There was a problem with the request and the action could not be completed."};}); RightNow.Interface.setConfigbase(function(){return {"DE_VALID_EMAIL_PATTERN":"^((([-_!#$%&'*+\/=?^~`{|}\\w]+(\\.[.]?[-_!#$%&'*+\/=?^~`{|}\\w]+)*)|(\"[^\"]+\"))@[0-9A-Za-z]+([\\-]+[0-9A-Za-z]+)*(\\.[0-9A-Za-z]+([\\-]+[0-9A-Za-z]+)*)+[; ]*)$","CP_HOME_URL":"home","CP_FILE_UPLOAD_MAX_TIME":300,"OE_WEB_SERVER":"latrobe--qas.custhelp.com","SUBMIT_TOKEN_EXP":30};}); RightNow.Url.setParameterSegment(4); RightNow.Url.setSession('L3RpbWUvMTc0MzQ1Mjc4OS9nZW4vMTc0MzQ1Mjc4OS9zaWQvZlVFNnRmSFZyWkhSa0JpdGhiajRsVnQ2Tm1CNiU3RV8wOHZoeUt1bjlmamluZ0theDRqNUxfVlRZOHR2YnFac1FkNGolN0VLOENTRk5GeGpaN00wU2U1U0FySG53UHl4ZlJCajF1al9oX2xLaEhlbyU3RVV0am1zRUpPR2x3JTIxJTIx'); RightNow.Event.setNoSessionCookies(true); RightNow.Interface.Constants = {"API_VALIDATION_REGEX_EMAIL":"((([-_!#$%&'*+\/=?^~`{|}\\w]+([.][-_!#$%&'*+\/=?^~`{|}\\w]*)*)|(\"[^\"]+\"))@[0-9A-Za-z]+([\\-]+[0-9A-Za-z]+)*(\\.[0-9A-Za-z]+([\\-]+[0-9A-Za-z]+)*)+[;, ]*)+"}; YUI().use('event-base',function(Y){Y.on('domready',function(){var n=RightNow.namespace,W=RightNow.Widgets,c='createWidgetInstance'; n('RightNow.Widgets.Multiline').templates={"view":"<% if (row_num) { %> <ol start='<%= start_num %>'><% } else { %> <ul><% } %><% for (var i = 0; i < data.length; i++) { %> <li> <% for (var j = 0; j < headers.length; j++) { var value = data[i][j]; if (typeof hide_columns !== 'undefined' && hide_columns.indexOf(headers[j].col_definition) !== -1) { continue; } if ((typeof headers[j].visible === 'undefined' || headers[j].visible) && (!hide_empty_columns || !(value === null || value === '' || value === false))) { if (j < 3) { if (j === 0) { %> <div class='rn_Element<%=j+1%>'><h3><%= value %><\/h3><\/div> <% } else { %> <span class='rn_Element<%=j+1%>'><%= value %><\/span> <% } } else { %> <span class='rn_ElementsHeader'><%= ((headers[j].heading) ? headers[j].heading + ':' : '') %><\/span> <span class='rn_ElementsData'><%= value %><\/span> <% } } } %> <\/li> <% } %><% if (row_num) { %> <\/ol><% } else { %> <\/ul><% } %>"}; W.setInitialWidgetCount(4); W[c]({"i":{"c":"KeywordText","n":"KeywordText","w":0},"a":{"report_id":"176","source_id":"","label_text":"Search by Keyword","initial_focus":true,"label_placeholder":"","static_filter":""},"j":{"initialValue":"","rnSearchType":"keyword","searchName":"keyword"}},'W10=','fUP3VUwU3CXPJaShN744hZInsnat7VAYSlwpjnp_Ugky~JpNM3yHxmtbcjNxCdVUtvPi0LiufNu26FAiZMv45sIXtOZILBu2CX7lbEukI2_xh_p8NulTfv5Q3PbuZHNtihaONcAeROLoE!',1743452789,'KeywordText_0','standard/search/KeywordText','RightNow.Widgets.KeywordText','0','ZlV5WkQxdlB0THpsUzBkUXgyQXZVX2VfR1VWRTl1NVN2OXFqbHZfdUh4R3FDaGxzaTgya3VVT1p1R3dSZX5TNVZKamJxMnp_SVhSUTB_cVN2V1ppVTltSldrVlRLV3dqNE5odHpBUUdZTUVHcVFBMExmR2pDa2ZYNUlGY1o2VkFuNzZFZEJLb0h2NFB5bTNVZHEwVVIySk5kNGdHS0NnekNE'); W[c]({"i":{"c":"SearchButton","n":"SearchButton","w":1},"a":{"report_id":"176","source_id":"","label_button":"Search","report_page_url":"\/app\/answers\/list","icon_path":"","icon_alt_text":"Search","target":"_self","popup_window":false,"popup_window_width_percent":30,"popup_window_height_percent":42,"force_page_flip":false},"j":[]},'W10=','fUNy29CZWPYaR3NtbS_Ul6mFd3ivOh3SkIyeIh14HHssO5WGTXqtPUNMQ5ALNhjP8h4Yfz3DjTUqU7MpBHnp2xQU3QqSfAogFCAdq0btTzjt3T2kVBBN3HkpplB2c3OStHqpHpcp4XlLc!',1743452789,'SearchButton_1','standard/search/SearchButton','RightNow.Widgets.SearchButton','1','ZlVYbjVNYXhXcGU4elA2cjUzQ2FpZVZQenlaR0F_NXdBajd4Z3FrdHJ2WmhzVGdxVWlpZDFWNkVtdFRiS19WYlVDfllSaH5ZbWFzfk9CWEVjWjBUWGx1VktFbFFxYkhHMGhHd3ZnOXJGMHc4T2w0SEJ3d0kwNU5NeEM2WWFyMG5JVHZCdXJCQ0RVWjExcEdLSjdjSFl1cHZyd2xSMXFFZ21S'); W[c]({"i":{"c":"Multiline","n":"Multiline","w":2},"a":{"per_page":10,"report_id":162,"truncate_size":200,"highlight":true,"label_screen_reader_search_success_alert":"Your search is complete","label_screen_reader_search_no_results_alert":"Your search returned no results","add_params_to_url":"kw","hide_when_no_results":false,"max_wordbreak_trunc":null,"date_format":"short","static_filter":"","hide_empty_columns":true,"hide_columns":""},"j":{"filters":{"recordKeywordSearch":true,"searchType":{"filters":{"rnSearchType":"searchType","fltr_id":4,"data":4,"oper_id":1,"report_id":162},"type":"searchType"},"keyword":{"filters":{"rnSearchType":"keyword","data":"","report_id":162},"type":"keyword"},"p":{"filters":{"fltr_id":2,"oper_id":10,"optlist_id":9,"report_id":162,"rnSearchType":"menufilter","data":[null]},"type":"map_prod_hierarchy","report_default":"~any~"},"c":{"filters":{"fltr_id":3,"oper_id":10,"optlist_id":12,"report_id":162,"rnSearchType":"menufilter","data":[null]},"type":"map_cat_hierarchy","report_default":"~any~"},"per_page":10,"page":1},"format":{"truncate_size":200,"max_wordbreak_trunc":null,"emphasisHighlight":true,"dateFormat":"short","urlParms":""},"r_tok":"ZlVkZUJlczNjTHM0WHV5RHhvaDdmcHlod29XWm5JY3JnTEhyYVJveVp0TmVoWV9WUjZvWDNiem1pMmVTWUdoUmJYcV9qNGp2RjFSTm9GMHp2WE9XV2VzYnluSEx_SGVyaHdpZDdRZmtLN21pfmlPNkF5cHp2TGNFWV85ak1MYVVqTmFKWm1zOXJEUEwwRTZkRmQ4aGp4b09yMnI5ZFppVFRK","error":null,"hide_columns":[""]}},'W10=','fUBgpzVg5Z~ug97UgYKC1Jf8Z0q8PORmB~DVNeQ~ZCTs0t3ABX8XFk_DfuTPiJoZ0IwQNfxq3QxFyt3Q~IGfIrG~vtMb7n5zQeUyDWRL~LMGsSbE_4XaOd5Ww76dCB7QTx25LTCOlk_Ck!',1743452789,'Multiline_2','standard/reports/Multiline','RightNow.Widgets.Multiline','2','ZlVlaHRhXzIxT3RZTnlyQU1rR096X2NXa355RTV6dDh6TjJCWGIzRW05Z3RNX2RsREFxZ2l1dHZmbGdjQ1JWQ0JQT3JrVmtSbUtFY35qR2R5aHhUfk9DfmJhQXJCNHV1RlpXQUt6UF9_bVhKcGVOcGFaNENjdERmRTBLR0ZoZWJzU2hjT1dweEQ1ZU9kbFJLWHBYMGt6ckZnejNxR2k0VFJC'); W[c]({"i":{"c":"Accordion","n":"Accordion","w":3},"a":{"toggle":"accordion-title-btn","item_to_toggle":"content-wrap","expanded_css_class":"rn_Expanded","collapsed_css_class":"rn_Collapsed","label_collapsed":"Section closed, click or double tap to open","label_expanded":"Section opened, click or double tap to close","focus_item_on_open_selector":""},"j":[]},'W10=','fUmbm0dc2YF9jRZE9HxufhXiVZr7dvlLkV7k3Udll_j1kiwYAPtehzlfIgGC1v8FJtfYzf08MdePLhKk2646o8Gz50jdCLa9Ehr81XXPRwC~xgqzqeixrfTgKwOQKyBcODyyjpINbe2~0!',1743452789,'Accordion_3','standard/navigation/Accordion','RightNow.Widgets.Accordion','3','ZlVIRXVwWnF5ZFhHbkE0aWd5eFFSTE1xMDM1VHoxSG15RlhBdFF_WEh3cjhMWl9TeWE0eDBFSlhZeV9KcG9Xb00zaG50akVhNlZ3OHV1V1V0WXd1eGlEUGpUUTZOYkVqMVlqVTJsODF5OEZaejdjZkU0SFhPWXJ4NmNPZHBnNERvM0ZzMktDQVNCSEl0ZXhmT1lzcEtCS3NrZGFpTEdCV2tS'); })}); /* ]]> */ </script> <script type="text/javascript"> var _rnq=_rnq||[];_rnq.push({"s":"xlkuXI_q","uh":"e73e7609","uc":"latrobe--qas.custhelp.com\/app\/home","b":"ca277661","i":"latrobe__qas:latrobe","f":"rnw","p":"Customer Portal","v":"25.2.0.1-b45","th":"www.rnengage.com"}); (function(e){var b,d,a=document.createElement("iframe"),c=document.getElementsByTagName("script");a.src="javascript:false";a.title="Action Capture";a.role="presentation";(a.frameElement||a).style.cssText="position:absolute;width:0;height:0;border:0";c=c[c.length-1];c.parentNode.insertBefore(a,c);try{b=a.contentWindow.document}catch(f){d=document.domain,a.src="javascript:var d=document.open();d.domain='"+d+"';void(0);",b=a.contentWindow.document}b.open()._l=function(){for(var a;e.length;)a=this.createElement("script"), d&&(this.domain=d),a.src=e.pop(),this.body.appendChild(a)};b.write('<head><title>Action Capture</title></head><body onload="document._l();">');b.close()})(["https://www.rnengage.com/api/e/ca277661/e.js","//www.rnengage.com/api/1/javascript/acs.js"]); </script></body> </html>