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class="breadcrumb"> <li><a href='/en.html'>Canada.ca</a></li> <li><a href='/en/revenue-agency.html'>Canada Revenue Agency (CRA)</a></li> </ol></div></nav> </header> </div> </div> <main property="mainContentOfPage" resource="#wb-main" typeof="WebPageElement" class="container"> <div class="mwsgeneric-base-html parbase section"> <h1 property="name" id="wb-cont" class="gc-thickline mrgn-tp-0">About the Canada Revenue Agency (CRA)</h1> </div> <div class="mwsbodytext text parbase section"> <p>The CRA administers:</p> <ul> <li>tax laws for the Government of Canada and for most provinces and territories</li> <li>social and economic benefit and incentive programs delivered through the tax system</li> </ul> <h2 class="wb-inv">Objectives and activities</h2> <h3>Our commitments to you</h3> <div class="row"><div class="col-md-5"><p>Principles and standards that guide our decisions and actions and that protect your rights and information</p> </div> <div class="col-md-7"><ul class="fa-ul lst-spcd-2"> <li><span class="fa-li fa-xs"><span class="fas fa-square"></span></span><div class="mrgn-lft-md"><h4 class="mrgn-tp-0"><a href="/en/revenue-agency/corporate/about-canada-revenue-agency-cra/mission-vision-values.html">Mission, vision, and values</a></h4> <p>What the CRA does, its vision and its values</p> </div> </li> <li><span class="fa-li fa-xs"><span class="fas fa-square"></span></span><div class="mrgn-lft-md"><h4 class="mrgn-tp-0"><a href="/en/revenue-agency/corporate/about-canada-revenue-agency-cra/taxpayer-bill-rights.html">Taxpayer Bill of Rights</a></h4> <p>Your rights as a taxpayer and what you can do if you believe the CRA has not respected your rights</p> </div> </li> <li><span class="fa-li fa-xs"><span class="fas fa-square"></span></span><div class="mrgn-lft-md"><h4 class="mrgn-tp-0"><a href="/en/revenue-agency/campaigns/putting-people-first-cra.html">People first approach</a></h4> <p>How the CRA is listening to Canadians, changing how we work and improving services</p> </div> </li> <li><span class="fa-li fa-xs"><span class="fas fa-square"></span></span><div class="mrgn-lft-md"><h4 class="mrgn-tp-0"><a href="/en/revenue-agency/corporate/about-canada-revenue-agency-cra/transparency-proactive-disclosure-canada-revenue-agency.html">Transparency</a></h4> <p>How the CRA makes information, data, publications and reports available</p> </div> </li> <li><span class="fa-li fa-xs"><span class="fas fa-square"></span></span><div class="mrgn-lft-md"><h4 class="mrgn-tp-0"><a href="/en/revenue-agency/corporate/security.html">Security and privacy of your information</a></h4> <p>How the CRA protects your information, how to protect your CRA account and recognize tax scams</p> </div> </li> <li><span class="fa-li fa-xs"><span class="fas fa-square"></span></span><div class="mrgn-lft-md"><h4 class="mrgn-tp-0"><a href="/en/revenue-agency/services/about-canada-revenue-agency-cra/service-standards-cra.html">Service standards</a></h4> <p>When you can expect us to complete your tax-related request or get back to you</p> </div> </li> <li><span class="fa-li fa-xs"><span class="fas fa-square"></span></span><div class="mrgn-lft-md"><h4 class="mrgn-tp-0"><a href="/en/revenue-agency/corporate/about-canada-revenue-agency-cra/managing-tax-affairs-during-after-disaster.html">Affected by a disaster</a></h4> <p>How to manage your tax affairs during or after a disaster</p> </div> </li> <li><span class="fa-li fa-xs"><span class="fas fa-square"></span></span><div class="mrgn-lft-md"><h4 class="mrgn-tp-0"><a href="/en/revenue-agency/corporate/about-canada-revenue-agency-cra/accessibility.html">Accessibility</a></h4> <p>Accessibility plans and progress reports for the CRA, how to submit accessibility feedback</p> </div> </li> <li><span class="fa-li fa-xs"><span class="fas fa-square"></span></span><div class="mrgn-lft-md"><h4 class="mrgn-tp-0"><a href="/en/revenue-agency/corporate/about-canada-revenue-agency-cra/sustainable-development.html">Sustainable development</a></h4> <p>How we manage our services in ways that are economically, environmentally and socially responsible</p> </div> </li> <li><span class="fa-li fa-xs"><span class="fas fa-square"></span></span><div class="mrgn-lft-md"><h4 class="mrgn-tp-0"><a href="/en/revenue-agency/corporate/about-canada-revenue-agency-cra/orders-council-directions-commissioner-avoiding-complicity-mistreatment-foreign-entities.html">Avoiding mistreatment by foreign entities</a></h4> <p>How the CRA avoids actions that could result in mistreatment of individuals by foreign entities</p> </div> </li> <li><span class="fa-li fa-xs"><span class="fas fa-square"></span></span><div class="mrgn-lft-md"><h4 class="mrgn-tp-0"><a href="/en/revenue-agency/corporate/about-canada-revenue-agency-cra/procurement-cra.html">Procurement</a></h4> <p>Policies the CRA follows for contracts, supply arrangements and standing offers</p> </div> </li> </ul> </div> </div> <h3>Our corporate structure and oversight</h3> <div class="row"><div class="col-md-5"><p>How the CRA is organized and who manages, oversees and advises the CRA</p> </div> <div class="col-md-7"><ul class="fa-ul lst-spcd-2"> <li><span class="fa-li fa-xs"><span class="fas fa-square"></span></span><div class="mrgn-lft-md"><h4 class="mrgn-tp-0"><a href="/en/government/ministers/marie-claude-bibeau.html">Minister of National Revenue</a></h4> <p>About the current Minister, who is accountable to Parliament for all the CRA's activities</p> </div> </li> <li><span class="fa-li fa-xs"><span class="fas fa-square"></span></span><div class="mrgn-lft-md"><h4 class="mrgn-tp-0"><a href="/en/taxpayers-ombudsperson.html">Office of the Taxpayers' Ombudsperson</a></h4> <p>The office that conducts independent and objective examinations of CRA service-related complaints</p> </div> </li> <li><span class="fa-li fa-xs"><span class="fas fa-square"></span></span><div class="mrgn-lft-md"><h4 class="mrgn-tp-0"><a href="/en/revenue-agency/corporate/about-canada-revenue-agency-cra/commissioners.html">Commissioners</a></h4> <p>About the current Commissioner and Deputy Commissioner, who are responsible for the day-to-day CRA activities</p> </div> </li> <li><span class="fa-li fa-xs"><span class="fas fa-square"></span></span><div class="mrgn-lft-md"><h4 class="mrgn-tp-0"><a href="/en/revenue-agency/corporate/about-canada-revenue-agency-cra/board-management.html">Board of Management</a></h4> <p>Team of 15 members who oversee the organization and management of the CRA</p> </div> </li> <li><span class="fa-li fa-xs"><span class="fas fa-square"></span></span><div class="mrgn-lft-md"><h4 class="mrgn-tp-0"><a href="/en/revenue-agency/corporate/about-canada-revenue-agency-cra/committees.html">Committees</a></h4> <p>Advisory committees that give recommendations to the Minister of National Revenue and the CRA</p> </div> </li> </ul> </div> </div> <h3>Connect with us to access or provide information</h3> <div class="row"><div class="col-md-5"><p>How to get in touch with us to ask for information or update your information or send us feedback</p> </div> <div class="col-md-7"><ul class="fa-ul lst-spcd-2"> <li><span class="fa-li fa-xs"><span class="fas fa-square"></span></span><div class="mrgn-lft-md"><h4 class="mrgn-tp-0"><a href="/en/revenue-agency/corporate/contact-information.html">Contact us</a></h4> <p>Find CRA phone numbers, mailing addresses, hours of service, phone wait times, processing times</p> </div> </li> <li><span class="fa-li fa-xs"><span class="fas fa-square"></span></span><div class="mrgn-lft-md"><h4 class="mrgn-tp-0"><a href="/en/revenue-agency/services/e-services/cra-login-services.html">Sign in to a CRA account</a></h4> <p>Sign in or register for My Account, My Business Account or Represent a Client with the CRA</p> </div> </li> <li><span class="fa-li fa-xs"><span class="fas fa-square"></span></span><div class="mrgn-lft-md"><h4 class="mrgn-tp-0"><a href="/en/revenue-agency/services/about-canada-revenue-agency-cra/complaints-disputes/make-a-service-complaint.html">Send service feedback</a></h4> <p>Send feedback to the CRA about a service experience</p> </div> </li> <li><span class="fa-li fa-xs"><span class="fas fa-square"></span></span><div class="mrgn-lft-md"><h4 class="mrgn-tp-0"><a href="/en/revenue-agency/corporate/about-canada-revenue-agency-cra/access-information-privacy-canada-revenue-agency.html">Access to information and privacy</a></h4> <p>How to request information from the CRA and how the CRA protects your privacy</p> </div> </li> <li><span class="fa-li fa-xs"><span class="fas fa-square"></span></span><div class="mrgn-lft-md"><h4 class="mrgn-tp-0"><a href="/en/revenue-agency/services/forms-publications.html">Forms and publications</a></h4> <p>Forms, guides, tax packages, reports and other CRA publications</p> </div> </li> </ul> </div> </div> <h3>Meeting your obligations</h3> <div class="row"><div class="col-md-5"><p>Information to help you understand your taxpayer rights and meet your tax-related obligations</p> </div> <div class="col-md-7"><ul class="fa-ul lst-spcd-2"> <li><span class="fa-li fa-xs"><span class="fas fa-square"></span></span><div class="mrgn-lft-md"><h4 class="mrgn-tp-0"><a href="/en/revenue-agency/programs/about-canada-revenue-agency-cra/compliance.html">Compliance and enforcement</a></h4> <p>How and what the CRA does to preserve the fairness and integrity of laws we administer</p> </div> </li> </ul> </div> </div> <h3>Keeping you informed</h3> <div class="row"><div class="col-md-5"><p>Sharing the latest information in our news releases, tax tips, reports and on our social media channels</p> </div> <div class="col-md-7"><ul class="fa-ul lst-spcd-2"> <li><span class="fa-li fa-xs"><span class="fas fa-square"></span></span><div class="mrgn-lft-md"><h4 class="mrgn-tp-0"><a href="/en/revenue-agency/news/newsroom.html">Newsroom</a></h4> <p>News releases and statements, tax tips, publicized cases and convictions for tax evasion</p> </div> </li> <li><span class="fa-li fa-xs"><span class="fas fa-square"></span></span><div class="mrgn-lft-md"><h4 class="mrgn-tp-0"><a href="/en/revenue-agency/programs/about-canada-revenue-agency-cra/corporate-reports-information.html">Reports</a></h4> <p>Annual and corporate reports, reports on consultations, service, statistics and research</p> </div> </li> <li><span class="fa-li fa-xs"><span class="fas fa-square"></span></span><div class="mrgn-lft-md"><h4 class="mrgn-tp-0"><a href="/en/revenue-agency/corporate/stay-connected-stay-informed.html">Digital and social media channels</a></h4> <p>Follow us on Instagram, Facebook, Twitter, LinkedIn, YouTube, podcasts</p> </div> </li> <li><span class="fa-li fa-xs"><span class="fas fa-square"></span></span><div class="mrgn-lft-md"><h4 class="mrgn-tp-0"><a href="/en/revenue-agency/corporate/about-canada-revenue-agency-cra/epayroll-project.html">ePayroll project</a></h4> <p>A “tell-us-once” approach for businesses to report payroll information to government departments</p> </div> </li> </ul> </div> </div> <h3>Employment with us</h3> <div class="row"><div class="col-md-5"><p>Working at the CRA means being part of a diverse workforce and inclusive workplace</p> </div> <div class="col-md-7"><ul class="fa-ul lst-spcd-2"> <li><span class="fa-li fa-xs"><span class="fas fa-square"></span></span><div class="mrgn-lft-md"><h4 class="mrgn-tp-0"><a href="/en/revenue-agency/corporate/careers-cra.html">Job opportunities and careers</a></h4> <p>Job listings, recruitment events, how to apply, candidate assessments, pay rates</p> </div> </li> <li><span class="fa-li fa-xs"><span class="fas fa-square"></span></span><div class="mrgn-lft-md"><h4 class="mrgn-tp-0"><a href="/en/revenue-agency/corporate/about-canada-revenue-agency-cra/collective-bargaining.html">Collective bargaining</a></h4> <p>Current collective agreements and negotiation updates between the CRA and the bargaining units</p> </div> </li> </ul> </div> </div> <h3>Your participation</h3> <div class="row"><div class="col-md-5"><p>You may be able to participate in research, volunteer at a tax clinic or host a tax clinic</p> </div> <div class="col-md-7"><ul class="fa-ul lst-spcd-2"> <li><span class="fa-li fa-xs"><span class="fas fa-square"></span></span><div class="mrgn-lft-md"><h4 class="mrgn-tp-0"><a href="/en/revenue-agency/services/about-canada-revenue-agency-cra/public-opinion-research-executive-summaries.html">Public opinion research</a></h4> <p>Current CRA public opinion research projects, surveys, focus groups and final published reports</p> </div> </li> <li><span class="fa-li fa-xs"><span class="fas fa-square"></span></span><div class="mrgn-lft-md"><h4 class="mrgn-tp-0"><a href="/en/revenue-agency/services/tax/individuals/community-volunteer-income-tax-program/lend-a-hand-individuals.html">Volunteer at a free tax clinic</a></h4> <p>How free tax clinics help people, roles and responsibilities of volunteers and how to register</p> </div> </li> <li><span class="fa-li fa-xs"><span class="fas fa-square"></span></span><div class="mrgn-lft-md"><h4 class="mrgn-tp-0"><a href="/en/revenue-agency/services/tax/individuals/community-volunteer-income-tax-program/lend-a-hand-community-organizations.html">Host a free tax clinic</a></h4> <p>How the program works and how to register your organization as a host</p> </div> </li> </ul> </div> </div> <h3>Legislation we administer</h3> <div class="row"><div class="col-md-5"><p>The CRA administers tax laws as well as various social and economic benefit and incentive programs</p> </div> <div class="col-md-7"><ul class="fa-ul lst-spcd-2"> <li><span class="fa-li fa-xs"><span class="fas fa-square"></span></span><div class="mrgn-lft-md"><h4 class="mrgn-tp-0"><a href="/en/revenue-agency/programs/about-canada-revenue-agency-cra/acts-regulations.html">Acts and Regulations</a></h4> <p>Laws, tax conventions, tax treaties, regulatory plans, interpretation policies</p> </div> </li> </ul> </div> </div> </div> <section class="pagedetails"> <h2 class="wb-inv">Page details</h2> <div class="row"> <div class="col-sm-8 col-md-9 col-lg-9"> <div class="wb-disable-allow" data-ajax-replace="/etc/designs/canada/wet-boew/assets/feedback/page-feedback-en.html"> </div> </div> </div> <dl id="wb-dtmd"> <dt>Date modified:</dt> <dd><time property="dateModified">2024-09-26</time></dd> </dl> </section> </main> <div class="newpar new section"> </div> <div class="par iparys_inherited"> </div> <div class="newpar new section"> </div> <div class="par iparys_inherited"> <div class="global-footer"> <footer id="wb-info"> <h2 class="wb-inv">About this site</h2> <div class="gc-contextual"><div class="container"> <nav> <h3>Canada Revenue Agency (CRA)</h3> <ul class="list-col-xs-1 list-col-sm-2 list-col-md-3"> <li><a href="/en/revenue-agency/corporate/contact-information.html">Contact the CRA</a></li> <li><a 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