Consegne e adempimenti per le vendite online

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href="https://europa.eu/youreurope/citizens/work/work-abroad/work-permits/index_it.htm">Permessi di lavoro</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/employment-contracts/index_it.htm">Contratti di lavoro</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/rules-working-road-transport/index_it.htm">Norme dell'UE sul lavoro nel settore del trasporto su strada</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/liability-insurance/index_it.htm">Assicurazione di responsabilità civile in un altro paese dell'UE</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/index_it.htm">Qualifiche professionali<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/regulated-professions/index_it.htm">Cos'è una professione regolamentata</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/apply-permanent-provision-services/index_it.htm">Fare domanda per prestare servizi su base permanente</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/apply-temporary-provision-services/index_it.htm">Fare domanda per prestare servizi su base temporanea</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/professional-bodies-language-requirements/index_it.htm">Documenti e formalità</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/european-professional-card/index_it.htm">Tessera professionale europea - EPC</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/brexit/index_it.htm">UE-REGNO UNITO: qualifiche professionali</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/index_it.htm">Sicurezza sociale e prestazioni previdenziali<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/social-security/index_it.htm">Regimi di sicurezza sociale nell'UE</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/country-coverage/index_it.htm">Copertura previdenziale all'estero</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/unemployment/index_it.htm">Disoccupazione all'estero</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/transferring-unemployment-benefits/index_it.htm">Trasferimento dell'indennità di disoccupazione</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/cannot-find-work-abroad/index_it.htm">Se non trovi lavoro</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/family-benefits/index_it.htm">Prestazioni familiari</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/death-grants/index_it.htm">Pensioni di reversibilità e assegni in caso di morte</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/social-security-forms/index_it.htm">Moduli standard per i diritti previdenziali</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/retire-abroad/index_it.htm">Andare in pensione all'estero<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/work/retire-abroad/supplementary-pensions-abroad/index_it.htm">Pensioni integrative all'estero</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/retire-abroad/state-pensions-abroad/index_it.htm">Pensioni statali all'estero</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/taxes/index_it.htm">Tasse<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/work/taxes/income-taxes-abroad/index_it.htm">Imposte sul reddito all'estero</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/taxes/double-taxation/index_it.htm">Doppia imposizione</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/index_it.htm">Veicoli<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/cars/index_it.htm">Automobili<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/vehicles/cars/buying-leasing-car-abroad/index_it.htm">Acquisto e leasing di automobili</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/cars/vat-buying-selling-cars/index_it.htm">L'IVA quando compri o vendi un'automobile</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/cars/company-cars/index_it.htm">Automobili aziendali</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/driving-licence/index_it.htm">Patente di guida<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/vehicles/driving-licence/driving-licence-exchange-recognition/index_it.htm">Sostituzione e riconoscimento della patente di guida nell'UE</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/driving-licence/get-driving-licence/index_it.htm">Ottenere la patente di guida nell'UE</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/driving-licence/driving-licence-renewal/index_it.htm">Rinnovo della patente di guida in un altro paese dell'UE</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/insurance/index_it.htm">Assicurazione<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/vehicles/insurance/validity/index_it.htm">Validità dell'assicurazione auto nell'UE</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/insurance/accident/index_it.htm">Assicurazione auto all'estero</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/registration/index_it.htm">Immatricolazione<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/vehicles/registration/formalities/index_it.htm">Documenti e formalità per l'immatricolazione dell'automobile</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/registration/registration-abroad/index_it.htm">Immatricolazione dell'automobile in un altro paese dell'UE</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/registration/taxes-abroad/index_it.htm">Tasse automobilistiche in un altro paese dell'UE</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/index_it.htm">Soggiorno<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/index_it.htm">Diritti di soggiorno<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/inactive-citizens/index_it.htm">Cittadini dell'UE economicamente inattivi</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/jobseekers/index_it.htm">Persone che cercano lavoro - Diritti di soggiorno</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/pensioners/index_it.htm">Pensionati - Diritti di soggiorno</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/students/index_it.htm">Studenti - Diritti di soggiorno</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/workers/index_it.htm">Lavoratori - diritti di soggiorno</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/brexit-residence-rights/index_it.htm">Diritti di soggiorno per cittadini dell'UE nel Regno Unito e per i cittadini del Regno Unito nell'UE</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/naturalisation/index_it.htm">Naturalizzazione</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/index_it.htm">Diritti di soggiorno per i familiari<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/eu-wife-husband-children/index_it.htm">Coniugi e figli cittadini dell'UE</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/non-eu-wife-husband-children/index_it.htm">Coniugi e figli cittadini extra UE</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/partners/index_it.htm">Partner civili e registrati</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/parents/index_it.htm">Genitori</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/other-family/index_it.htm">Altri familiari</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/jobseekers-family/index_it.htm">Familiari di una persona in cerca di lavoro</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/index_it.htm">Documenti e formalità<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/eu-family-members-registration/index_it.htm">Registrare la presenza di familiari cittadini dell'UE</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/eu-nationals-permanent-residence/index_it.htm">Soggiorno permanente (più di 5 anni) per i cittadini dell'UE</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/non-eu-family-members-permanent-residence/index_it.htm">Soggiorno permanente per i familiari cittadini extra UE</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/non-eu-family-members-residence-card/index_it.htm">Carta di soggiorno per familiari cittadini extra UE </a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/registering-residence/index_it.htm">registrazione del soggiorno all'estero dopo i primi 3 mesi</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/reporting-presence/index_it.htm">Registrare la presenza per soggiorni inferiori a 3 mesi</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/registering-birth/index_it.htm">Registrare una nascita</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/legal-gender-recognition/index_it.htm">Norme sul cambio di genere</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/buying-house/index_it.htm">Comprare casa</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/deregistering-residence/index_it.htm">Cancellare la propria residenza</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/index_it.htm">Elezioni, petizioni e consultazioni<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/european-elections/index_it.htm">Elezioni europee</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/home-country-elections/index_it.htm">Elezioni nel paese di origine</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/municipal-elections/index_it.htm">Elezioni comunali</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/petitions-consultations/index_it.htm">Petizioni e consultazioni</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/index_it.htm">Istruzione e gioventù<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/school/index_it.htm">Scuola<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/school/partner/index_it.htm">Partenariati con scuole all'estero</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/school/enrol/index_it.htm">Frequentare la scuola in un altro paese dell'UE</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/university/index_it.htm">Università<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/university/admission-entry-conditions/index_it.htm">Condizioni di ammissione e di ingresso</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/university/fees-and-financial-help/index_it.htm">Tasse universitarie e sostegno finanziario</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/university/recognition/index_it.htm">Riconoscimento dei titoli accademici</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/university/study-abroad/index_it.htm">Studiare all'estero: borse di studio</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/university/working-while-studying/index_it.htm">Lavorare studiando</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/traineeships/index_it.htm">Stage<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/traineeships/financial/index_it.htm">Sostegno finanziario per tirocinanti</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/volunteering/index_it.htm">Volontariato nell'UE e nel resto del mondo<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/volunteering/where-to-start/index_it.htm">Volontariato – dove iniziare</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/volunteering/practical-preparations/index_it.htm">Preparativi pratici per i volontari</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/research/index_it.htm">Ricercatori<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/research/jobs/index_it.htm">Borse e posti per ricercatori</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/research/tax/index_it.htm">Fiscalità per i ricercatori</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/index_it.htm">Salute<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/index_it.htm">Assistenza sanitaria non programmata<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/going-to-doctor-hospital-abroad/index_it.htm">Andare dal medico/in ospedale all'estero</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/payments-reimbursements/index_it.htm">Assistenza sanitaria non programmata: pagamenti e rimborsi</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/temporary-stays/index_it.htm">Copertura sanitaria per soggiorni di breve durata</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/ehic/index_it.htm">Tessera europea di assicurazione malattia (TEAM)</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/planned-healthcare/index_it.htm">Cure mediche programmate all'estero<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/health/planned-healthcare/right-to-treatment/index_it.htm">Organizzare cure mediche programmate all'estero</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/planned-healthcare/expenses-reimbursements/index_it.htm">Spese e rimborsi: cure mediche programmate all'estero</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/planned-healthcare/get-more-info/index_it.htm">Punti di informazione per l'assistenza sanitaria transfrontaliera</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/prescription-medicine-abroad/index_it.htm">Acquisto di farmaci in un altro paese dell'UE<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/health/prescription-medicine-abroad/prescriptions/index_it.htm">Presentare una ricetta in un altro paese dell'UE</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/prescription-medicine-abroad/expenses-reimbursements/index_it.htm">Ricette all'estero: spese e rimborsi</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/prescription-medicine-abroad/buying-medicines-online/index_it.htm">Acquistare farmaci online</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/when-living-abroad/index_it.htm">Copertura sanitaria per chi vive all'estero<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/health/when-living-abroad/health-insurance-cover/index_it.htm">Copertura sanitaria</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/when-living-abroad/residential-care-home/index_it.htm">Trasferirsi in una casa di riposo</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/when-living-abroad/preventive-healthcare/index_it.htm">Assistenza sanitaria preventiva</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/family/index_it.htm">Famiglia<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/family/children/index_it.htm">Figli<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/family/children/parental-responsibility/index_it.htm">Responsabilità genitoriale</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/children/adoption/index_it.htm">Adozione</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/children/abduction/index_it.htm">Sottrazione di minori</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/family/couple/index_it.htm">Coppie<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/family/couple/marriage/index_it.htm">Matrimonio</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/registered-partners/index_it.htm">Unioni civili e unioni registrate</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/de-facto-unions/index_it.htm">Unioni di fatto</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/divorce-separation/index_it.htm">Divorzio e separazione legale</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/maintenance/index_it.htm">Obbligazioni alimentari - sostegno ai familiari</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/property-regimes-international-couples/index_it.htm">Regimi patrimoniali delle coppie internazionali</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/getting-public-documents-accepted/index_it.htm">Riconoscimento dei documenti pubblici nell'UE</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/family/inheritances/index_it.htm">Decesso, rimpatrio e successione internazionale<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/family/inheritances/managing-inheritance/index_it.htm">Gestione di una successione transfrontaliera</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/inheritances/planning-inheritance/index_it.htm">Programmare una successione transfrontaliera</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/inheritances/death-repatriation/index_it.htm">Decesso e rimpatrio</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/index_it.htm">Consumatori<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/shopping/index_it.htm">Acquisti<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/contract-information/index_it.htm">Informazioni contrattuali</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_it.htm">Garanzie e restituzioni</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/pricing-payments/index_it.htm">Prezzi e pagamenti</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/shipping-delivery/index_it.htm">Spedizione e consegna</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/shopping-consumer-rights/index_it.htm">I tuoi diritti quando fai acquisti</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/vat/index_it.htm">IVA – imposta sul valore aggiunto</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/product-safety/index_it.htm">Sicurezza dei prodotti</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/index_it.htm">Internet e telecomunicazioni<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/mobile-roaming-costs/index_it.htm">Roaming: utilizzare il cellulare nell'UE</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/access-online-content-abroad/index_it.htm"> Accedere ai contenuti online all'estero</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/telecommunication-services/index_it.htm"> Servizi di telecomunicazione</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/internet-access/index_it.htm">Uso di Internet e accesso alla rete</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/data-protection-online-privacy/index_it.htm">Protezione dei dati e della privacy online</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/index_it.htm">Prodotti e servizi finanziari<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/bank-accounts-eu/index_it.htm">Conti bancari nell'UE</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/consumer-credits-and-loans/index_it.htm">Crediti e prestiti al consumo</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/insurance-products/index_it.htm">Prodotti assicurativi</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/investment-products/index_it.htm">Prodotti d'investimento</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/mortgages/index_it.htm">Mutui</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/payments-transfers-cheques/index_it.htm">Pagamenti, bonifici e assegni</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/investments-in-another-eu-country/index_it.htm">Investimenti in un altro paese dell'UE</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/unfair-treatment/index_it.htm">Trattamento iniquo<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/unfair-treatment/unfair-commercial-practices/index_it.htm">Pratiche commerciali sleali</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/unfair-treatment/unfair-pricing/index_it.htm">Pratiche tariffarie sleali</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/unfair-treatment/unfair-contract-terms/index_it.htm">Clausole contrattuali abusive</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/energy-supply/index_it.htm">Fornitura di energia<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/energy-supply/access-use-energy-services/index_it.htm">Accesso ai servizi energetici e loro utilizzo</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/energy-supply/contracts-energy-consumption/index_it.htm">Contratti e consumo energetico</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/energy-supply/complaints-dispute-resolution/index_it.htm">Reclami e risoluzione delle controversie</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/index_it.htm">Risoluzione delle controversie dei consumatori<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/informal-dispute-resolution/index_it.htm">Risoluzione informale delle controversie dei consumatori</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/out-of-court-procedures/index_it.htm">Procedure extragiudiziali per i consumatori</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/formal-legal-actions/index_it.htm">Azione legale formale per i consumatori</a></li> </ul> </li> </ul> </li> </ul> </li> <li class="group active"><a href="https://europa.eu/youreurope/business/index_it.htm">Fare impresa<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/index_it.htm"> Gestire un'impresa<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/start-ups/index_it.htm">Start-up<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/running-business/start-ups/starting-business/index_it.htm">Avviare un'impresa</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/start-ups/erasmus-young-entrepreneurs/index_it.htm">Erasmus per giovani imprenditori</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/developing-business/index_it.htm">Sviluppare un’impresa<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/setting-up-european-company/index_it.htm">Costituire una società europea (SE)</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/merging-businesses/index_it.htm">Fusioni di imprese</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/emas-registration/index_it.htm">Registrazione EMAS</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/free-flow-non-personal-data/index_it.htm">Libera circolazione dei dati non personali</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/investments-other-eu-country/index_it.htm">Comprendere gli investimenti transfrontalieri nell'UE</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/registration-permits-licences/index_it.htm">Registrazione, permessi e licenze</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/tourism/index_it.htm">Gestire un'impresa nel settore del turismo</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/biotech/index_it.htm">Biotecnologie e biofabbricazione</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/digitalising/index_it.htm"> Digitalizzare un'impresa<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-business-website/index_it.htm"> Creare un sito web per la tua impresa</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/selling-online-third-party-platforms/index_it.htm"> Vendere online utilizzando piattaforme di terzi</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_it.htm"> Creare un negozio online</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/securing-website/index_it.htm"> Garantire la sicurezza di un sito web</a></li> <li class="current"><a href="https://europa.eu/youreurope/business/running-business/digitalising/deliveries-fulfilment-online-sales/index_it.htm"><span>Consegne e adempimenti per le vendite <span class="label-end"><span>online</span><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#check"></use></svg></span></span></a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/customer-service-online-businesses/index_it.htm"> Servizio clienti per le imprese online</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/promoting-business-online/index_it.htm"> Promuovere un'impresa online</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/index_it.htm">Proprietà intellettuale<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/rights/index_it.htm">Diritti di proprietà intellettuale</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/patents/index_it.htm">Brevetti</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/trade-marks/index_it.htm">Marchi</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/copyright/index_it.htm">Diritti d'autore</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/trade-secrets/index_it.htm">Segreti commerciali</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/design-protection/index_it.htm">Protezione di disegni e modelli</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/website-domains/index_it.htm"> Domini dei siti web</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/database-protection/index_it.htm">Protezione delle banche dati</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/geographical-indications/index_it.htm"> Indicazioni geografiche</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/licensing-selling/index_it.htm">Commercializzazione della proprietà intellettuale</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/infringement/index_it.htm">Violazione dei diritti di proprietà intellettuale</a></li> </ul> </li> <li><a href="https://europa.eu/youreurope/business/running-business/eu-support-tools-sme/index_it.htm">Strumenti di sostegno dell'UE per le PMI</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/taxation/index_it.htm">Fiscalità<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/taxation/excise-duties-eu/index_it.htm"> Accise<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/taxation/excise-duties-eu/product-excise-duties/index_it.htm">Prodotti soggetti ad accisa</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/excise-duties-eu/paying-excise-duties/index_it.htm"> Pagamento delle accise</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/taxation/vat/index_it.htm"> IVA<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/taxation/vat/vat-rules-rates/index_it.htm">Norme e aliquote IVA</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/charging-deducting-vat/index_it.htm">Imposizione e detrazione dell'IVA</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/vat-exemptions/index_it.htm">Esenzioni IVA</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/vat-refunds/index_it.htm">Rimborsi IVA: chiedere un rimborso online</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/cross-border-vat/index_it.htm">IVA transfrontaliera</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/check-vat-number-vies/index_it.htm">Controllo delle partite IVA (VIES)</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/vat-digital-services-moss-scheme/index_it.htm"> IVA sui servizi digitali (sistema MOSS)</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/taxation/business-tax/index_it.htm"> Imposta sulle società<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/taxation/business-tax/company-tax-eu/index_it.htm"> L'imposta sulle società nell'UE</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/business-tax/taxes-parent-companies-subsidiaries/index_it.htm"> Imposte sulle società madri e le controllate</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/selling-in-eu/index_it.htm">Vendere nell'UE<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/selling-in-eu/public-contracts/index_it.htm"> Appalti pubblici<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/public-contracts/public-tendering-rules/index_it.htm">Norme per gli appalti pubblici</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/public-contracts/search-bid-public-tender/index_it.htm">Ricerca e offerta per un appalto pubblico</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/public-contracts/request-review-public-procurement-procedure/index_it.htm">Chiedere il riesame di una procedura di appalto pubblico.</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/index_it.htm"> Vendere beni e servizi<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/selling-products-eu/index_it.htm">Vendere prodotti nell'UE</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/provide-services-abroad/index_it.htm">Prestare servizi all'estero</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/ecommerce-distance-selling/index_it.htm">Commercio elettronico, vendita a distanza e fuori dei locali commerciali</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/package-travel/index_it.htm"> Pacchetti turistici e servizi turistici collegati</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/parcel-services/index_it.htm"> Servizi di consegna dei pacchi</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/selling-in-eu/competition-between-businesses/index_it.htm"> Concorrenza fra le imprese<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/competition-between-businesses/competition-rules-eu/index_it.htm">Norme in materia di concorrenza nell'UE</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/competition-between-businesses/anti-competitive-behaviour/index_it.htm"> Segnalare le pratiche anticoncorrenziali</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/index_it.htm">Risorse umane<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/index_it.htm">Contratti di lavoro<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/changes-staff-contract/index_it.htm">Modifica del contratto di lavoro</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/employment-terms/index_it.htm">Condizioni di lavoro</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/fixed-term-work/index_it.htm">Lavoro a tempo determinato</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/inform-consult-staff/index_it.htm">Informare e consultare il personale</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/part-time-work/index_it.htm">Lavoro a tempo parziale</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/redundancies/index_it.htm">Licenziamenti</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/teenage-workers/index_it.htm">Lavoratori adolescenti</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/temporary-agency-work/index_it.htm">Lavoro tramite agenzia interinale</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/seasonal-workers-non-eu-countries/index_it.htm">Lavoratori stagionali provenienti da paesi terzi</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/working-hours-holiday-leave/index_it.htm">Orario di lavoro, ferie e congedi<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/working-hours-holiday-leave/working-hours/index_it.htm">Orario di lavoro</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/working-hours-holiday-leave/leave-flexible-working/index_it.htm">Congedo e lavoro flessibile</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/index_it.htm">Lavoratori del settore dei trasporti<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/civil-aviation-staff/index_it.htm">Personale dell'aviazione civile</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/rail-staff/index_it.htm">Personale ferroviario</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/road-transportation-workers/index_it.htm">Impiego di lavoratori del settore dei trasporti su strada: tempi di lavoro e di riposo dei conducenti</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/seafarers/index_it.htm">Marittimi</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/inland-waterway-staff/index_it.htm">Personale delle vie navigabili interne</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/posted-workers/index_it.htm">Lavoratori distaccati<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/posted-workers/posting-staff-abroad/index_it.htm">Distacco di lavoratori all'estero</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/posted-workers/drivers/index_it.htm">Conducenti distaccati</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/social-security-health/index_it.htm">Sicurezza sociale e sanità<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/social-security-health/paying-contributions/index_it.htm">Pagamento dei contributi previdenziali</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/social-security-health/work-safety/index_it.htm">Salute e sicurezza sul lavoro</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/social-security-health/pensions/index_it.htm">Obblighi del datore di lavoro in materia di pensioni</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/equal-treatment-qualifications/index_it.htm"> Parità di trattamento e qualifiche<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/equal-treatment-qualifications/equal-treatment/index_it.htm">Parità di trattamento del personale</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/equal-treatment-qualifications/reasonable-accommodation/index_it.htm">Soluzioni ragionevoli</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/equal-treatment-qualifications/recognition-qualifications/index_it.htm">Riconoscimento delle qualifiche</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/index_it.htm">Requisiti dei prodotti<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/standards/index_it.htm">Norme<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/standards/standards-in-europe/index_it.htm">Le norme in Europa</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/compliance/index_it.htm">Conformità dei prodotti<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/identifying-product-requirements/index_it.htm">Individuare i requisiti di prodotto</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/conformity-assessment/index_it.htm">Valutazione della conformità</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/technical-documentation-conformity/index_it.htm">Documentazione tecnica e dichiarazione di conformità</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/ecodesign/index_it.htm">Requisiti in materia di progettazione ecocompatibile</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/declaration-mutual-recognition/index_it.htm">Dichiarazione di riconoscimento reciproco</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/index_it.htm">Etichette e marchi<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/ce-marking/index_it.htm">Marcatura CE</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/energy-labels/index_it.htm">Etichetta energetica</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/weee-label/index_it.htm">Marchio RAEE</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/footwear-label/index_it.htm"> Etichette delle calzature</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/textile-label/index_it.htm">Etichetta dei prodotti tessili</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/emark/index_it.htm">Il marchio "℮"</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/ecolabel/index_it.htm">Marchio Ecolabel UE</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/chemicals/index_it.htm"> Sostanze chimiche<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/chemicals/registering-chemicals-reach/index_it.htm">La registrazione di sostanze chimiche nell’UE (regolamento REACH)</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/chemicals/classification-labelling-packaging/index_it.htm">Classificazione, etichettatura e imballaggio delle sostanze chimiche</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/recycling-waste-management/index_it.htm"> Riciclaggio e gestione dei rifiuti<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/recycling-waste-management/weee-responsibilities/index_it.htm">Responsabilità in materia di rifiuti di apparecchiature elettriche ed elettroniche (RAEE)</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/index_it.htm">Etichettatura degli alimenti<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/general-rules/index_it.htm">Norme per l'etichettatura dei prodotti alimentari</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/nutrition-declaration/index_it.htm">Dichiarazione nutrizionale</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/supplements/index_it.htm">Etichettatura degli integratori alimentari</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/additives/index_it.htm">Additivi alimentari</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/health-nutrition-claims/index_it.htm">Indicazioni nutrizionali e sulla salute</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/finance-funding/index_it.htm">Fondi e finanziamenti<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/finance-funding/accounting/index_it.htm"> Contabilità<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/finance-funding/accounting/small-micro-businesses/index_it.htm">Contabilità per le PMI e le microimprese</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/index_it.htm">Effettuare e ricevere pagamenti<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/cross-border-debt-recovery/index_it.htm"> Recupero transfrontaliero dei crediti</a></li> <li><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/electronic-cash-payments/index_it.htm">Pagamenti elettronici e in contanti</a></li> <li><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/late-payment/index_it.htm">Ritardi nei pagamenti</a></li> <li><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/einvoicing/index_it.htm">Fatturazione elettronica (eInvoicing)</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/finance-funding/getting-funding/index_it.htm"> Ottenere finanziamenti<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://youreurope.europa.eu/business/finance-funding/getting-funding/access-finance/it">Accesso ai finanziamenti</a></li> <li><a href="https://europa.eu/youreurope/business/finance-funding/getting-funding/eu-funding-programmes/index_it.htm">Programmi di finanziamento dell'UE</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/dealing-with-customers/index_it.htm">Rapporti con i clienti<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/index_it.htm"> Contratti stipulati con i consumatori e garanzie<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/consumer-guarantees/index_it.htm">Garanzie per il consumatore</a></li> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/selling-products-safely/index_it.htm">Vendere prodotti sicuri nell'UE</a></li> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/consumer-contracts/index_it.htm">Contratti con i consumatori</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/dealing-with-customers/solving-disputes/index_it.htm"> Risolvere le controversie con i clienti<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/solving-disputes/online-dispute-resolution/index_it.htm"> Procedure alternative/online per la risoluzione delle controversie</a></li> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/solving-disputes/european-small-claims-procedure/index_it.htm"> Procedimento europeo per le controversie di modesta entità</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/dealing-with-customers/data-protection/index_it.htm"> Protezione dei dati<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/data-protection/data-protection-gdpr/index_it.htm"> Protezione dei dati ai sensi del regolamento generale sulla protezione dei dati (RGPD)</a></li> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/data-protection/online-privacy/index_it.htm"> Privacy online</a></li> </ul> </li> </ul> </li> </ul> </li> <li><a href="https://asf.youreurope.europa.eu/?lang=it" target="_blank">Contatta i servizi di assistenza</a></li> <li><a href="https://fosmo.youreurope.europa.eu/?lang=it" target="_blank">Segnala un problema</a></li> </ul> </nav> <div id="ua-info-menu"> <div id="ua-toggle-btn" class="ye_boxbutton">Ucraina<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></div> <div id="ua-toggle-content" class="ye_boxcontent container"> <ul class="ye_list" aria-labelledby="ua-toggle-btn"> <li class="ye_listbylang" lang="ua"> <div id="ua-titlelist_ua" class="ye_title">Допомога ЄС Україні</div> <ul class="ye_links"> <li><a hreflang="ua" target="_blank" href="https://commission.europa.eu/strategy-and-policy/priorities-2019-2024/stronger-europe-world/eu-solidarity-ukraine/eu-assistance-ukraine/information-people-fleeing-war-ukraine_uk">Інформація для людей з України, що шукають порятунку від війни в Україні</a></li> <li><a hreflang="ua" target="_blank" href="https://commission.europa.eu/strategy-and-policy/priorities-2019-2024/stronger-europe-world/eu-solidarity-ukraine/helping-ukrainians-how-you-can-donate-and-engage_uk#ref-%D1%8F%D0%BA-%D0%B2%D0%B8-%D0%BC%D0%BE%D0%B6%D0%B5%D1%82%D0%B5-%D0%B4%D0%BE%D0%BF%D0%BE%D0%BC%D0%BE%D0%B3%D1%82%D0%B8">Як Ви можете допомогти</a></li> <li><a hreflang="ua" target="_blank" href="https://clustercollaboration.eu/content/eu-clusters-supporting-ukraine">Iнформація для бізнесу</a></li> </ul> </li> <li class="ye_listbylang"> <div id="ua-titlelist_or" class="ye_title">Assistenza dell’UE all’Ucraina</div> <ul class="ye_links"> <li><a target="_blank" href="https://commission.europa.eu/strategy-and-policy/priorities-2019-2024/stronger-europe-world/eu-solidarity-ukraine/eu-assistance-ukraine/information-people-fleeing-war-ukraine_it">Informazioni per le persone in fuga dalla guerra in Ucraina</a></li> <li><a target="_blank" href="https://commission.europa.eu/strategy-and-policy/priorities-2019-2024/stronger-europe-world/eu-solidarity-ukraine/helping-ukrainians-how-you-can-donate-and-engage_it#come-dare-una-mano">Come dare una mano</a></li> <li><a target="_blank" href="https://clustercollaboration.eu/content/eu-clusters-supporting-ukraine">Informazioni alle imprese</a></li> </ul> </li> </ul> </div> </div> </div> </section> </header> <div id="page-header"> <nav class="container"> <ol id="ye-breadcrumb"> <li><a href="https://europa.eu/youreurope/index_it.htm" lang="en">Your Europe</a><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li class="ellipsis"><button aria-label="Clicca per espandere" title="Clicca per espandere">…</button><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li><a href="/youreurope/business/index_it.htm">Imprese</a><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li><a href="https://europa.eu/youreurope/business/running-business/index_it.htm"> Gestire un'impresa</a><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/index_it.htm"> Digitalizzare un'impresa</a><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li> Consegne e adempimenti per le vendite online</li> </ol> </nav> </div> <main id="main-content" class="container"> <h1> Consegne e adempimenti per le vendite online</h1> <div class="row"> <aside> <nav id="in-page-nav"> <div id="in-page-nav-title">Su questa pagina</div> </nav> </aside> <div class="col"> <div id="main-article"> <h2> Servizi di consegna </h2> <p> Quando scegli una soluzione di consegna, tieni conto delle dimensioni dell'impresa, delle caratteristiche dei prodotti venduti, del fatto che operi solo a livello nazionale o anche transfrontaliero, del tuo modello commerciale e delle esigenze e preferenze dei clienti. </p> <p> Assicurati inoltre di conoscere i requisiti nazionali e dell'UE in materia di <a data-linkid="7896e6fc-f454-4da4-9ac7-f30a7adfaf06" data-master-href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/index_en.htm" href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/index_it.htm" title="diritti dei consumatori">diritti dei consumatori</a> e le <a data-linkid="9012c24c-17a8-423d-b263-44ffec80b10f" data-master-href="https://europa.eu/youreurope/business/product-requirements/compliance/index_en.htm" href="https://europa.eu/youreurope/business/product-requirements/compliance/index_it.htm" title="norme che si applicano a specifiche categorie di prodotti">norme che si applicano a specifiche categorie di prodotti</a> che intendi spedire in tutta Europa. </p> <p> Gli acquirenti online si aspettano di poter scegliere tra più opzioni flessibili di consegna. Alcuni aspetti importanti da prendere in considerazione: </p> <ul> <li> <strong>il luogo di consegna</strong>, che comprende la consegna a domicilio, la consegna sul luogo di lavoro e la consegna all'indirizzo scelto dal cliente. Altre opzioni possono includere la consegna nei negozi di quartiere o presso stazioni di ritiro dei pacchi, che possono offrire ai clienti la possibilità di ritirare il loro pacchetto al di fuori degli orari di apertura. </li> <li> <strong>i tempi di consegna</strong>, che vanno dalla consegna non espressa (2-3 giorni a livello nazionale) ai servizi di corriere espresso garantiti per i quali il cliente può dover pagare un sovrapprezzo. Sono possibili consegne definite nel tempo, comprese quelle di sabato o in un giorno. </li> <li> <strong>il costo di consegna</strong>, che può essere pagato dal cliente o integrato nel prezzo di listino delle merci, se è possibile negoziare un prezzo scontato con un fornitore di servizi di inoltro pacchi di tua scelta. Conoscere <a data-linkid="aa0d4e2f-7ad7-4a84-aa4b-0d8df775b457" data-master-href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/parcel-services/index_en.htm#shortcut-3" href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/parcel-services/index_it.htm#shortcut-3" title="tariffe standard per i pacchi intraeuropei">le tariffe standard per i pacchi intraeuropei</a> può aiutare a scegliere la soluzione migliore. </li> <li> <strong>la facilità di restituzione</strong>, operazione che dovrebbe essere facile e comoda per il cliente. Tra le opzioni possibili figurano il ritiro del pacco direttamente dal cliente, la fornitura di un'etichetta per la restituzione, la consegna del pacco in un punto di ritiro prestabilito o direttamente presso il negozio fisico. </li> </ul> <div class="warning sr-friendly"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#warning"></use></svg><div> <h4 class="sr-only">Attenzione</h4> <p> Tieni presente che potrebbero esserci differenze a livello nazionale per quanto riguarda le opzioni di consegna preferite dai clienti e i tempi di transito ritenuti accettabili. <span class="nolink">Contatta l'associazione per il commercio elettronico</span> <a href="https://ecommerce-europe.eu/members-of-ecommerce-europe/national-ecommerce-associations/" target="_blank" class="language" title="English">en</a> del tuo paese o del paese di destinazione per verificare le pratiche locali. </p> <p> Puoi proporre ai clienti diverse opzioni di consegna, per le quali dovresti specificare con precisione i costi. Non dimenticare di indicare chiaramente se le spese di consegna sono incluse nei prezzi che comunichi. </p> <p> Assicurati di informare i clienti prima dell'inoltro dell'ordine in merito alle condizioni di consegna (compresi la procedura di restituzione e i relativi costi). Se non informi adeguatamente i clienti in merito alla procedura di restituzione, dovrai sostenerne i costi. </p> </div> </div> <p> A seconda del peso, delle dimensioni, del volume (del singolo pacco e del numero di pacchi da inviare) e della destinazione dei pacchi da spedire, puoi trovare l'operatore adatto alle tue esigenze: </p> <ul> <li> <span class="nolink">gli operatori postali nazionali</span> <a href="https://www.posteurop.org/member/" target="_blank" class="language" title="English">en</a> , che possono offrire servizi transfrontalieri attraverso la loro rete con l'omologo del paese di destinazione, o altre proprie affiliate </li> <li> gli <strong>integratori globali</strong>, che possono offrire una rete integrata per la consegna transfrontaliera internazionale. Di norma, offrono una consegna definita nel tempo: consegna per espresso (24-28 ore) o consegna differita (4-5 giorni) </li> <li> <strong>i corrieri</strong>, che possono essere utili per servizi di consegna rapida e sicura, di solito in grado di garantire il tracciamento delle spedizioni e la consegna in un determinato giorno e a una determinata ora, con una particolare attenzione alle consegne di pacchi leggeri (minore di 10 kg) in giornata e il giorno successivo (per le destinazioni transfrontaliere). Alcuni operano solo nelle aree urbane </li> </ul> <p> Gli operatori specializzati dei servizi di consegna possono offrire prezzi migliori, una gamma più ampia di servizi e una migliore qualità, nonché affidabilità dei servizi di consegna: </p> <ul> <li> <strong>i distributori di pacchi (o "parcel broker")</strong> offrono prezzi di consegna bassi acquistando slot di consegna all'ingrosso da vari NPO, integratori o corrieri e rivendendoli </li> <li> <strong>i consolidatori di pacchi e corrieri</strong> preparano e raccolgono pacchi e pacchetti (prodotti di peso inferiore a 2 kg e di dimensioni analoghe a una lettera). Consolidando grandi volumi da molti piccoli mittenti, il consolidatore ottiene sconti maggiori dall'operatore di consegna </li> <li> <strong>i centri di logistica</strong> forniscono un servizio end-to-end che comprende lo stoccaggio delle merci, la raccolta e l'imballaggio degli ordini, la fornitura di servizi ai clienti e la gestione delle restituzioni </li> <li> <strong>i fornitori di soluzioni software</strong> sostengono la logistica elettronica e lo scambio elettronico di documenti, migliorando in tal modo l'efficienza e la qualità dei servizi. Possono offrire soluzioni per lo scambio elettronico di documenti, la tracciabilità, l'etichettatura, l'integrazione di più operatori di consegna, la personalizzazione delle consegne e le notifiche push ai destinatari. </li> </ul> <p> Per saperne di più sui <a data-linkid="16732b63-4bea-4d9f-ba9b-46137268907e" data-master-href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/parcel-services/index_en.htm" href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/parcel-services/index_it.htm" title="servizi di consegna dei pacchi nell'UE">servizi di consegna dei pacchi nell'UE</a>, compreso uno strumento per aiutarti a trovare un servizio e un prezzo adeguati per le spedizioni transfrontaliere. </p> <h2> Servizi aggiuntivi oltre alla consegna </h2> <p> Se non diversamente specificato, sei tenuto a offrire un termine di consegna non superiore a 30 giorni dopo l'acquisto. Sei responsabile di eventuali ritardi e danni alla merce durante il trasporto. <a data-linkid="64480c79-0ce5-4d63-86fd-c503c98cd37d" data-master-href="https://europa.eu/youreurope/citizens/consumers/shopping/shipping-delivery/index_en.htm" href="https://europa.eu/youreurope/citizens/consumers/shopping/shipping-delivery/index_it.htm" title="qui puoi scoprire cosa si aspettano i clienti">Qui puoi scoprire cosa si aspettano i clienti</a>. </p> <h2> Garantire la conformità ai requisiti di consegna dei prodotti </h2> <p> A seconda del tipo di beni e servizi venduti online, i regolamenti dell'UE si applicano in molti settori diversi: </p> <ul> <li> Se vendi apparecchiature elettriche ed elettroniche, i tuoi clienti devono avere la possibilità di restituire i rifiuti di apparecchiature elettriche ed elettroniche (RAEE). <a data-linkid="6b26018f-99a7-4f85-b93f-8f4552654dba" data-master-href="https://europa.eu/youreurope/business/product-requirements/labels-markings/weee-label/index_en.htm" href="https://europa.eu/youreurope/business/product-requirements/labels-markings/weee-label/index_it.htm" title="Read more about WEEE">Per saperne di più sui RAEE</a>. </li> <li> Se spedisci prodotti alimentari, devi rispettare requisiti specifici in materia di sicurezza alimentare e fornire ai consumatori una serie di informazioni obbligatorie sugli alimenti. </li> <li> Anche i prodotti non alimentari sono soggetti ai requisiti di etichettatura dell'UE e nazionali (quali il marchio CE per giocattoli e apparecchi elettronici, etichette energetiche, calzature, prodotti tessili, detergenti e cosmetici, ecc.). <a data-linkid="9a932b44-416d-4914-bc06-ea2fdbdc58bb" data-master-href="https://europa.eu/youreurope/business/product-requirements/labels-markings/index_en.htm" href="https://europa.eu/youreurope/business/product-requirements/labels-markings/index_it.htm" title="per saperne di più sulle etichette e i marchi">Per saperne di più sulle etichette e i marchi</a>. </li> </ul> <h2> Obblighi di consegna nei confronti dei clienti </h2> <p> Oltre a rispettare i termini di consegna concordati, sei anche responsabile di eventuali perdite e danni alle merci fino alla consegna fisica ai clienti. </p> <p> Inoltre, sei direttamente responsabile di eventuali reclami dei clienti, compresi quelli relativi alla consegna degli articoli. </p> <p> Di norma, puoi risolvere i reclami relativi alla consegna con l'operatore di consegna con cui hai concluso un accordo contrattuale (indipendentemente dal numero di subappaltatori con cui l'operatore ha collaborato) per trovare una soluzione soddisfacente per il cliente. </p> <p> Se l'operatore di consegna non è in grado di offrire una soluzione soddisfacente, può essere utile ricorrere a <a data-linkid="76520541-7d13-41f0-b46c-72bccd9edbe1" data-master-href="https://ec.europa.eu/consumers/odr/main/?event=main.trader.register" href="https://ec.europa.eu/consumers/odr/main/?event=main.trader.register&lng=IT">meccanismi extragiudiziali di risoluzione delle controversie</a> o ad altre procedure giudiziarie europee. </p> <p> Se hai fatto ricorso a un fornitore del servizio universale, puoi anche contattare <span class="nolink">l'autorità pubblica nazionale competente per le denunce</span> <a href="https://single-market-economy.ec.europa.eu/sectors/postal-services/legislation-implementation-and-enforcement/national-contact-points-user-complaints_en" target="_blank" class="language" title="English">en</a> per ottenere ulteriore assistenza e consigli. </p> </div>  <div class="article-related"> <h2>Hai bisogno di aiuto?</h2> <p>Contatta i servizi di assistenza specializzati</p><button id="advice-button" class="standard arrow toggle">Ottieni assistenza e consulenza<span><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></span></button><div id="advice-content" class="toggle-content"> <div data-service-name="Local Business Support"> <p>Hai domande su come svolgere un'attività transfrontaliera, ad esempio l'esportazione o l'espansione in un altro paese dell'UE? 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