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href="/support/edfamux-downloads"> EDFAMUX Downloads </a></li></ul></nav></li><li ><a href="/about-us" data-id="nav-about-us" ><span > About Us </span></a><nav class="lists"><ul><li><a href="/about-us/company-overview"> Company Overview </a></li><li><a href="/news"> News </a></li><li><a href="/about-us/videos"> Videos </a></li><li><a href="/about-us/careers"> Careers </a></li><li><a href="/about-us/iso-certified"> ISO Certified </a></li><li><a href="/about-us/environmental-policy"> Environmental Policy </a></li><li><a href="/about-us/privacy-policy"> Privacy Policy </a></li><li><a href="/about-us/quality-policy"> Quality Policy </a></li><li><a href="/about-us/anti-human-trafficking-slavery-statement"> Anti-Human Trafficking & Slavery Statement </a></li><li><a href="https://go.addonnetworks.com/newsletter" target="_blank">Newsletter Signup</a></li></ul></nav></li><li ><a href="/where-to-buy" data-id="nav-where-to-buy" ><span class="nochevron"> Where to Buy <svg class="icon"><use xlink:href="#icon-buy"/></svg></span></a><nav class="lists"><ul></ul></nav></li><li class="quote-nav-link"><button class="cart JS_show-cart" data-amount="0"><span>Quote</span></button></li></ul><div class="JS_cartpop" ><h3>Quote List</h3><p class="cart-empty"> Your cart is empty, why not try <a href="/search/all">searching for products</a>? </p><div class="cart-ctrls"></div></div></div><main class="lo-full-content"><h3 class="themed-h3">AddOn's expert technical, sales, and support teams are ready to help!</h3><p><br><br></p><p class="themed-h4">We are happy to assist 24/7/365 and are located around the world for the fastest response possible.</p></main><nav class="lo-full primary-vl-bg"><div class="index-grid "><div><a href="support/tools/shipment-status" class="grid-article"><h2>Shipment Status</h2><p>Quickly and easily see the real time status of your AddOn shipment using your order number.</p><figure><svg xmlns="http://www.w3.org/2000/svg" class="icon-parcels" viewBox="0 0 100 100"><path d="M99.6,58.1c-0.8-1.4-2.6-1.8-3.9-1.1l-23,13.3c-1-1.1-2.1-2.1-3.4-2.9l22.5-13L77.1,29 L49.2,45.1l11.4,19.8c-1.6,0-3.2,0.3-4.6,0.8L21.1,5.4c-0.2-0.3-0.4-0.6-0.7-0.8c-0.5-0.4-1.1-0.6-1.7-0.6L2.9,4 C1.2,4-0.2,5.5,0,7.3c0.2,1.4,1.4,2.5,2.9,2.5h12.1l34.6,59.9c-3.4,3.6-5.1,8.7-3.9,14.3c1.3,5.8,5.8,10.4,11.7,11.6 c10.1,2.2,19-5.4,19-15.2c0-1.8-0.3-3.6-0.9-5.2l23-13.2C99.9,61.2,100.4,59.4,99.6,58.1z M60.9,87.4c-3.9,0-7.1-3.2-7.1-7.1 c0-3.9,3.2-7.1,7.1-7.1s7.1,3.2,7.1,7.1C68,84.2,64.8,87.4,60.9,87.4z M69.9,29.1L58.2,8.8L35.9,21.7L47.6,42L69.9,29.1z M16.5,68.2 h24.1l-3.8-7.2H16.4c-2.1,0-3.7,1.7-3.6,3.8C12.9,66.7,14.6,68.2,16.5,68.2z M30.5,51.6l-3.8-7.2H12.9c-1.9,0-3.5,1.5-3.6,3.4 c-0.1,2.1,1.5,3.8,3.6,3.8H30.5z M21.2,34.9l-3.8-7.2h-7.2c-1.9,0-3.5,1.5-3.6,3.4c-0.1,2.1,1.5,3.8,3.6,3.8H21.2z"></path></svg></figure><span class="button button--primary-alt">Read more<svg class="icon"><use xlink:href="#icon-arrow-right"/></svg></span></a><a href="support/tools/po-tracker" class="grid-article"><h2>PO Tracker</h2><p>Check your purchase order status using our PO Tracker.</p><figure><svg xmlns="http://www.w3.org/2000/svg" class="icon-exclamation-mark" viewBox="0 0 100 100"><path d="M50,13.6c-4.5,0-8.2,3.7-8.2,8.2l2,33.2c0,3.3,2.7,6,6,6c3.3,0,6-2.7,6-6 l2.4-33.2C58.2,17.3,54.5,13.6,50,13.6z M50,65.7c-3.3,0-6,2.7-6,6c0,3.3,2.7,6,6,6c3.3,0,6-2.7,6-6C56,68.4,53.3,65.7,50,65.7z M50,100c-1.8,0-3.7-0.7-5.1-2.1L34.1,87.1h-17C8.8,87.1,2,80.3,2,71.9V15.1C2,6.8,8.8,0,17.1,0h65.8C91.2,0,98,6.8,98,15.1v56.8 c0,8.3-6.8,15.1-15.1,15.1H65.9L55.1,97.8C53.7,99.3,51.8,100,50,100z M17.1,7.3c-4.3,0-7.8,3.5-7.8,7.9V72c0,4.3,3.5,7.9,7.9,7.9 h20l12.9,12.9L63,79.9h20c4.3,0,7.9-3.5,7.9-7.9V15.1c0-4.3-3.5-7.9-7.9-7.9L17.1,7.3L17.1,7.3z"></path></svg></figure><span class="button button--primary-alt">Read more<svg class="icon"><use xlink:href="#icon-arrow-right"/></svg></span></a><a href="where-to-buy" class="grid-article"><h2>Where to Buy</h2><p>Available where you are, when you need 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M75.3,71.4c1.2-5.1,1.9-10.9,2.1-17.1c5.8-1.3,10.5-3.2,14.1-5.5 c0.8-0.5,1.5-1,2.2-1.6c0,0.8,0.1,1.7,0.1,2.7c0,4.2-0.6,8.4-1.8,12.5c-0.7,1.5-2.1,3-4.1,4.3C84.8,68.7,80.6,70.2,75.3,71.4z M53.2,26.5V7.1c2.4,0.9,4.7,2.4,6.7,4.4c3.4,3.4,6.1,8,8,13.9C63.8,26,58.9,26.4,53.2,26.5z M66.1,79.2c-1.7,3.7-3.7,6.8-6.2,9.1 l0,0c-2,2-4.3,3.5-6.7,4.4V79.9C58,79.8,62.3,79.6,66.1,79.2z M26.7,78.2c1.7,4.7,3.9,8.8,6.7,12.1c-7.8-3.2-14.5-8.6-19.4-15.6 C17.6,76.2,21.9,77.4,26.7,78.2z M46.7,56.8v16.8c-5.4-0.1-10.4-0.4-15.2-1c-1.4-4.9-2.3-10.7-2.6-17.1 C34.2,56.2,40.1,56.7,46.7,56.8z M24.8,71.4c-4.6-1-14.5-3.8-16.6-9.2C8.1,62.1,8,62,8,61.8c0-0.1-0.1-0.2-0.1-0.3l0-0.1 c-1-3.7-1.5-7.6-1.5-11.6c0-1,0-1.9,0.1-2.7c0.7,0.6,1.4,1.1,2.1,1.6c3.7,2.4,8.3,4.2,14.1,5.5C22.9,60.7,23.6,66.5,24.8,71.4z M22.7,47.8c-12.4-3.1-14.5-8-14.9-9.1c1.2-4.6,3.2-9,5.8-12.9c0.9,0.7,1.9,1.3,3.1,2c2.1,1.1,4.6,2,7.7,2.7 C23.3,35.6,22.8,41.4,22.7,47.8z M25.8,24.3c-1.8-0.4-3.5-1-5-1.6c-1.7-0.7-2.8-1.4-3.4-2c4.5-4.9,10-8.8,16-11.3 C30.1,13.5,27.6,18.4,25.8,24.3z M46.7,32.8v17.7c-6.9-0.1-12.9-0.6-17.9-1.4c0-6.4,0.6-12.2,1.6-17.5 C34.9,32.3,40.2,32.6,46.7,32.8z M46.7,79.9v12.8c-2.4-0.9-4.7-2.4-6.7-4.4c-2.4-2.3-4.5-5.4-6.2-9.1C37.7,79.6,42,79.8,46.7,79.9z M46.7,7.1v19.3c-5.6-0.1-10.5-0.4-14.7-1c1.9-5.9,4.6-10.6,8-14C42,9.5,44.3,8.1,46.7,7.1z"></path></svg></figure><span class="button button--primary-alt">Read more<svg class="icon"><use xlink:href="#icon-arrow-right"/></svg></span></a><a href="faq" class="grid-article"><h2>FAQ</h2><p>Answers to the most pressing questions from our insightful industry experts.</p><figure><svg xmlns="http://www.w3.org/2000/svg" class="icon-brain" viewBox="0 0 100 100"><path d="M66.6,54.9c2,1.7,4.5,2.7,7.2,2.7c1.3,0,2.4-1.1,2.4-2.4c0-1.3-1.1-2.4-2.4-2.4 c-2.5,0-4.8-1.6-5.7-3.9c6.6-1.3,11.5-7.2,11.5-14c0-1.3-1.1-2.4-2.4-2.4s-2.4,1.1-2.4,2.4c0,5.2-4.2,9.5-9.5,9.5 c-2.5,0-5-1-6.8-2.8c-0.5-0.5-1.1-0.7-1.7-0.7s-1.3,0.2-1.7,0.7c-0.5,0.5-0.7,1-0.7,1.7c0,0.6,0.2,1.3,0.7,1.7c2.2,2.3,5,3.6,8,4.2 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c5.3,0,9.5,4.2,9.5,9.5c0,1.2-0.2,2.4-0.7,3.5c-0.4,1-0.1,2.1,0.7,2.8c2.1,1.8,3.4,4.4,3.4,7.3c0,5.2-4.2,9.5-9.5,9.5 c-1.2,0-2.3,0.9-2.4,2.1c-0.2,1.5,1,2.7,2.4,2.7c3.1,0,6.2-1,8.6-2.9c0.5,1.2,0.8,2.5,0.8,3.9c0,3.8-2.2,7.1-5.6,8.7 C83.4,72.7,82.8,73.8,83,74.9z M15.5,72.2c-3.4-1.5-5.6-4.9-5.6-8.7c0-1.4,0.3-2.7,0.8-3.9c2.5,1.9,5.5,2.9,8.6,2.9 c1.1,0,2.1-0.7,2.4-1.8c0.4-1.6-0.8-3.1-2.3-3.1c-5.2,0-9.5-4.2-9.5-9.5c0-2.8,1.2-5.4,3.4-7.3c0.8-0.7,1.1-1.8,0.7-2.8 c-0.5-1.2-0.7-2.4-0.7-3.5c0-5.2,4.2-9.5,9.5-9.5c5.2,0,9.5,4.2,9.5,9.5c0,1.2,0.9,2.3,2.1,2.4c1.5,0.2,2.7-1,2.7-2.4 c0-7.4-5.7-13.6-12.9-14.3c-0.4-0.8-0.6-1.8-0.6-2.7c0-2.4,1.4-4.6,3.6-5.5c0.1-0.1,0.2-0.1,0.4-0.1c0.7-0.2,1.4-0.4,2.1-0.4 c2.3,0,4.4,1.3,5.4,3.4c0.4,0.8,1.3,1.4,2.2,1.4c0.4,0,0.7-0.1,1-0.2c0.6-0.3,1-0.7,1.2-1.4c0.2-0.6,0.2-1.3-0.1-1.8 c-1.2-2.3-3.1-4.2-5.5-5.3c3.4-1.8,6.6-2.8,9.2-2.8c2.4,0,4.3,2,4.3,4.3v12.2c-1.3-0.7-2.8-1.1-4.3-1.1c-1.1,0-2.1,0.7-2.4,1.8 c-0.4,1.6,0.8,3,2.4,3c2.4,0,4.3,2,4.3,4.3v52.6c0,0.2,0,0.4,0.1,0.5c-0.1,0.5-0.1,0.9-0.1,1.3c0,6.1-5,11.1-11.1,11.1 c-4.2,0-7.9-2.3-9.9-5.9c-0.3-0.6-0.9-1-1.5-1.2c-4.9-1.3-8.3-5.7-8.3-10.7c0-0.7,0.1-1.5,0.2-2.3C17.2,73.8,16.6,72.7,15.5,72.2z M30,54.6c1.8-1.6,3.1-3.7,3.5-6c3.1-0.5,5.8-1.9,8-4.2c0.9-1,0.9-2.5-0.1-3.5c-0.5-0.5-1-0.7-1.7-0.7c-0.6,0-1.3,0.2-1.7,0.7 c-1.8,1.8-4.2,2.8-6.8,2.8c-5.2,0-9.5-4.2-9.5-9.5c0-1.3-1.1-2.4-2.4-2.4S17,33,17,34.4c0,6.8,4.9,12.7,11.5,14 c-0.9,2.3-3.1,3.9-5.7,3.9c-1.3,0-2.4,1.1-2.4,2.4c0,1.3,1.1,2.4,2.4,2.4C25.5,57.2,28,56.3,30,54.6z M40.4,57.5 c-7.7,0-13.9,6.1-14.3,13.6c-0.5,0-0.9-0.1-1.6,0c-0.5,0.1-1.2,0.6-1.4,1c-1.1,1.9,0.3,3.8,2.1,3.8c5.3,0,9.6,4.3,9.5,9.6 c0,0.7,0.4,1.5,1,1.8c1.9,1.2,3.9-0.2,3.9-2c0-2.9-0.9-5.7-2.5-8.1c-1.5-2.2-3.6-3.9-5.9-5c0-0.2,0-0.4,0-0.5c0-5.2,4.2-9.5,9.5-9.5 c1.3,0,2.4-1.1,2.4-2.4C42.8,58.6,41.8,57.5,40.4,57.5z"></path></svg></figure><span class="button button--primary-alt">Read more<svg class="icon"><use 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M29.3,75l-0.2-0.2c-1.5-1.5-1.6-4-0.1-5.5l7.2-7.3c1.5-1.5,4-1.6,5.6-0.1l0.2,0.2 c1.5,1.5,1.6,4,0.1,5.5L34.8,75C33.3,76.5,30.8,76.5,29.3,75z M38.5,80.9l-0.2-0.2c-1.5-1.5-1.6-4-0.1-5.5l7.2-7.3 c1.5-1.5,4-1.6,5.6-0.1l0.2,0.2c1.5,1.5,1.6,4,0.1,5.5L44,80.8C42.5,82.4,40,82.4,38.5,80.9z"></path></svg></figure><span class="button button--primary-alt">Read more<svg class="icon"><use xlink:href="#icon-arrow-right"/></svg></span></a><a href="support/warranty" class="grid-article"><h2>Warranty</h2><p>Explore AddOn's lifetime warranty terms and conditions.</p><figure><svg xmlns="http://www.w3.org/2000/svg" class="icon-sheild" viewBox="0 0 100 100"><path d="M92,11.6l-0.1-3.4L49.3,0.1V0L8.1,8.6C4.1,96.9,49.3,100,49.4,100v-0.1L50,100h0.2 c0.5-0.1,12.2-1,23.1-12.9C87.2,71.7,93.5,46.3,92,11.6z M67.5,80.6c-8,9.1-16.3,10.5-17.7,10.7l-0.6-0.1V8.8l34.3,6.6 C84.2,36.9,81.7,64.5,67.5,80.6z"></path></svg></figure><span class="button button--primary-alt">Read more<svg class="icon"><use 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