ionos.com Status

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</script> <style> /* BODY BACKGROUND */ /* BODY BACKGROUND */ /* BODY BACKGROUND */ /* BODY BACKGROUND */ /* BODY BACKGROUND */ body, .layout-content.status.status-api .section .example-container .example-opener .color-secondary, .grouped-items-selector, .layout-content.status.status-full-history .history-nav a.current, div[id^="subscribe-modal"] .modal-footer, div[id^="subscribe-modal"], div[id^="updates-dropdown"] .updates-dropdown-section, #uptime-tooltip .tooltip-box { background-color:#ffffff; } #uptime-tooltip .pointer-container .pointer-smaller { border-bottom-color:#ffffff; } /* PRIMARY FONT COLOR */ /* PRIMARY FONT COLOR */ /* PRIMARY FONT COLOR */ /* PRIMARY FONT COLOR */ body.status, .color-primary, .color-primary:hover, .layout-content.status-index .status-day .update-title.impact-none a, .layout-content.status-index .status-day .update-title.impact-none a:hover, .layout-content.status-index .timeframes-container .timeframe.active, .layout-content.status-full-history .month .incident-container .impact-none, .layout-content.status.status-index .incidents-list .incident-title.impact-none a, .incident-history .impact-none, .layout-content.status .grouped-items-selector.inline .grouped-item.active, .layout-content.status.status-full-history .history-nav a.current, .layout-content.status.status-full-history .history-nav a:not(.current):hover, div[id^="subscribe-modal"] .modal-header .close, .grouped-item-label, #uptime-tooltip .tooltip-box .tooltip-content .related-events .related-event a.related-event-link { color:#333333; 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class="oao-navi-left"> <div class="oao-navi-application-name"> <a class="oao-navi-app-name" href="https://www.ionos.com"> <span>Status</span> </a> </div> </div> <div class="oao-navi-right"> <a href="https://my.ionos.com/" class="oao-navi-button" target="_blank">Login</a> <a href="https://contact.ionos.com/" class="oao-navi-help-button" target="_blank"></a> </div> </div> <header class="page-header page-header--overlapping page-header--narrow"> <div class="page-header__block"> <h1 class="page-header__headline">IONOS Status Page</h1> <h2 class="page-header__headline page-header__headline--sub"></h2> <div id="replace-with-subscribe"></div> </div> </header> <div class="updates-dropdown-container" data-js-hook="updates-dropdown-container"> <a href="#" data-js-hook="show-updates-dropdown" id="show-updates-dropdown" class="show-updates-dropdown" aria-label="Subscribe to updates" aria-expanded="false" aria-haspopup="dialog" role="button"> </a>  <div class="updates-dropdown" data-js-hook="updates-dropdown" id="updates-dropdown" style="display:none"> <div class="updates-dropdown-nav nav-items-5" role="tablist" aria-label="Subscribe to updates"> <a href="#updates-dropdown-email" aria-controls="updates-dropdown-email" aria-label="Subscribe via email" role="tab" aria-selected="true" id="updates-dropdown-email-btn"> <span class="icon-container email"> </a> <a href="#updates-dropdown-webhook" aria-controls="updates-dropdown-webhook" aria-label="Subscribe via webhook" role="tab" id="updates-dropdown-webhook-btn"> <span class="icon-container webhook"> </a> <a href="#updates-dropdown-support" aria-controls="updates-dropdown-support" aria-label="Contact support" role="tab" id="updates-dropdown-support-btn"> <span class="icon-container support"> </a> <a href="#updates-dropdown-atom" aria-controls="updates-dropdown-atom" aria-label="Subscribe via RSS" role="tab" id="updates-dropdown-atom-btn"> <span class="icon-container rss"> </a> <button data-js-hook="updates-dropdown-close" aria-label="Close subscribe form" id="updates-dropdown-close-btn"> x </button> </div> <div class="updates-dropdown-sections-container"> <div class="updates-dropdown-section email" id="updates-dropdown-email" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-email-btn"> <div class="directions"> Get email notifications whenever ionos.com <strong>creates</strong>, <strong>updates</strong> or <strong>resolves</strong> an incident. </div> <form id="subscribe-form-email" action="/subscriptions/new-email" accept-charset="UTF-8" data-remote="true" method="post"> <input type="hidden" name="email_otp_verify_flow" id="email_otp_verify_flow" value="false" autocomplete="off" />  <label for="email">Email address:</label> <input name="email" id="email" type="text" class="full-width" data-js-hook="email-notification-field" autocomplete="email"> <input name="email_otp_auth_token" type='hidden' id="email-otp-token-field"> <div class="opt-container-section" id="email-otp-container", style="display:none" > <label for="email-otp">Enter OTP:</label> <input name="otp" id="email-otp" type="text" value="" class="prepend full-width"> <p id="email-otp-timer">Resend OTP in: <span id="email-otp-countdown"></span> seconds </p> <p id="resend-email-otp"> Didn't receive the OTP? <a href="#" id="resend-email-otp-btn" >Resend OTP </a> </p> </div> <input type="submit" value="Subscribe via Email" class="flat-button full-width" id="subscribe-btn-email" data-disabled-text="Subscribing..." data-js-hook="updates-dropdown-close" > <div class="privacy_policy_information small">By subscribing you agree to our <a target="_blank" rel="noopener" href="https://www.ionos.com/terms-gtc/terms-privacy">Privacy Policy</a>.</div> </form> </div> <div class="updates-dropdown-section webhook" id="updates-dropdown-webhook" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-webhook-btn"> <div class="directions"> Get webhook notifications whenever ionos.com <strong>creates</strong> an incident, <strong>updates</strong> an incident, <strong>resolves</strong> an incident or <strong>changes</strong> a component status. </div> <form id="subscribe-form-webhook" action="/subscriptions/webhook.json" accept-charset="UTF-8" data-remote="true" method="post"> <div class="control-group"> <div class="controls"> <label for="endpoint-webhooks">Webhook URL:</label> <input type="text" name="endpoint" id="endpoint-webhooks" data-js-hook="endpoint" class="full-width" aria-describedby="url-help-block" /> <p class="help-block" id="url-help-block">The URL we should send the webhooks to</p> </div> </div> <div class="control-group"> <div class="controls"> <label for="email-webhooks">Email address:</label> <input type="text" name="email" id="email-webhooks" data-js-hook="email" class="full-width" aria-describedby="email-help-block" /> <p class="help-block" id="email-help-block">We'll send you email if your endpoint fails</p> </div> </div> <input type="submit" value=Subscribe To Notifications class="flat-button full-width" id="subscribe-btn-webhook" data-disabled-text="Subscribing..." data-js-hook="updates-dropdown-close"> <div class="privacy_policy_information small">By subscribing you agree to our <a target="_blank" rel="noopener" href="https://www.ionos.com/terms-gtc/terms-privacy">Privacy Policy</a>.</div> </form> </div> <div class="updates-dropdown-section support" id="updates-dropdown-support" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-support-btn"> Visit our <a target="_blank" href="https://www.ionos.com/help">support site</a>. </div> <div class="updates-dropdown-section atom" id="updates-dropdown-atom" role="tabpanel" aria-labelledby="updates-dropdown-atom-btn"> Get the <a href="https://www.ionos-status.com/history.atom" target="_blank">Atom Feed</a> or <a href="https://www.ionos-status.com/history.rss" target="_blank">RSS Feed</a>. </div> </div> </div> </div> <script> $(function () { const phoneNumberInput = $('#phone-number'); const errorDiv = $('#sms-atl-error') if(errorDiv.length){ function checkSelectedCountry() { const selectedCountry = $('#phone-country').val(); const isOtpEnabled = $('#phone-number-country-code').attr('data-otp-enabled') === 'true'; const form = document.getElementById('subscribe-form-sms'); form.action = '/subscriptions/new-sms'; const isOtpFlow = document.getElementById('otp_verify_flow'); document.getElementById('otp-container').style.display = "none"; if(false && selectedCountry === 'sg') { // Replace 'SG' with the actual value representing Singapore in your select tag phoneNumberInput.prop('disabled', true); errorDiv.html(`Due to new Singapore government regulations, we're currently not supporting text subscriptions in Singapore.<a href="https://community.atlassian.com/t5/Statuspage-articles/Attention-SMS-notifications-will-be-disabled-on-August-1st-2023/ba-p/2424398" target="_blank"> Learn more.</a> <br> Select another method to subscribe.`); } else { phoneNumberInput.prop('readonly', false); errorDiv.html(''); if(false){ if(isOtpEnabled){ document.getElementById('subscribe-btn-sms').value = "Send OTP"; } else { isOtpFlow.value = false; document.getElementById('subscribe-btn-sms').value = "Subscribe via Text Message"; } } } } $('#phone-country').on('change', checkSelectedCountry); checkSelectedCountry(); } }); document.addEventListener('DOMContentLoaded', function() { const dropdown = document.querySelector('#phone-number-country-code .phone-country'); if (dropdown){ const wrapperDiv = document.getElementById('phone-number-country-code'); const selectedOption = dropdown.options[dropdown.selectedIndex]; const otpEnabled = selectedOption.getAttribute('data-otp-enabled'); wrapperDiv.setAttribute('data-otp-enabled', otpEnabled); dropdown.addEventListener('change', function() { const selectedOption = dropdown.options[dropdown.selectedIndex]; const otpEnabled = selectedOption.getAttribute('data-otp-enabled'); wrapperDiv.setAttribute('data-otp-enabled', otpEnabled); }); } }); var countdownTimer; var resendBtn = document.getElementById('resend'); var timer = document.getElementById('timer'); var form = document.getElementById('subscribe-form-sms'); var RESEND_TIMER = 30; $(function() { $('#subscribe-form-sms').on('ajax:success', function(e, data, status, xhr){ const form = this; const action = form.getAttribute('action'); if (data.type === 'success' && data.otp_flow === true) { document.getElementById('subscriber_code').value = data.subscriber_code document.getElementById('otp-container').style.display = "block"; $('#phone-number').prop('readonly', true); var display = document.getElementById('countdown'); disableResend(); startTimer(RESEND_TIMER, display) document.getElementById('subscribe-btn-sms').value = "Verify OTP and Subscribe"; document.getElementById('otp_verify_flow').value = true; form.action = '/subscriptions/verify-otp'; } else if (data.type === 'success' && action.includes('verify')){ document.getElementById('otp-container').style.display = "none"; $('#phone-number').val('').prop('readonly', false); $('#otp').val(''); document.getElementById('subscribe-btn-sms').value = "Send OTP"; document.getElementById('otp_verify_flow').value = false; form.action = '/subscriptions/new-sms'; SP.currentPage.updatesDropdown.hide(); } }); $("#btn-subcriber-change-number").on('click', () => { document.getElementById('otp-container').style.display = "none"; $('#phone-number').prop('readonly', false); document.getElementById('subscribe-btn-sms').value = "Send OTP"; form.action = '/subscriptions/new-sms'; return false }) $('#resend-otp-btn').on('click', function(e) { e.preventDefault(); let phoneNumber = $('#phone-number').val(); let countryCode = $('.phone-country').val(); $.ajax({ type: 'POST', url: "/subscriptions/new-sms", data: { phone_number: phoneNumber, phone_country: countryCode, type: 'resend' }, }).done(function(data) { var messageOptions = (data.type !== undefined && data.type !== null) ? { cssClass: data.type } : {}; HRB.utils.notify(data.text, messageOptions); var display = document.getElementById('countdown'); disableResend(); timer.style.display = "none" if (data.type === 'success') { startTimer(RESEND_TIMER, display); } }) }); }) function startTimer(duration, display){ var timer = duration, seconds; clearInterval(countdownTimer); countdownTimer = setInterval(function () { seconds = parseInt(timer % 60, 10); display.textContent = seconds; if(--timer < 0){ enableResend(); clearInterval(countdownTimer); } }, 1000); disableResend(); } function enableResend(){ resendBtn.style.display = "block"; timer.style.display = "none" } function disableResend(){ resendBtn.style.display = "none"; timer.style.display = "block" } $(function() { $('#subscribe-form-email').on('submit', function() { var tokenField = document.getElementById('email-otp-token-field'); let page_code = "l4wxddfpxjw0" let key = keyForEmailOtpToken($('#email').val(), page_code); tokenField.value = localStorage.getItem(key); }); }); var emailOtpCountdownTimer; var emailOtpResendBtn = document.getElementById('resend-email-otp'); var emailOtpTimer = document.getElementById('email-otp-timer'); var emailOtpForm = document.getElementById('subscribe-form-email'); var EMAIL_OTP_RESEND_TIMER = 600; $(function() { $('#subscribe-form-email').on('ajax:success', function(e, data, status, xhr){ const form = this; const action = form.getAttribute('action'); if (data.type === 'success' && data.email_otp_verify_flow === true) { document.getElementById('email-otp-container').style.display = "block"; var display = document.getElementById('email-otp-countdown'); display.textContent = EMAIL_OTP_RESEND_TIMER; disableEmailOtpResend(); startEmailOtpTimer(EMAIL_OTP_RESEND_TIMER, display) document.getElementById('subscribe-btn-email').value = "Verify OTP and Subscribe"; document.getElementById('email_otp_verify_flow').value = true; form.action = '/subscriptions/verify-email-otp'; } else if (data.type === 'success' && action.includes('verify')){ let email = $('#email') let page_code = "l4wxddfpxjw0" let key = keyForEmailOtpToken(email.val(), page_code); localStorage.setItem(key, data.email_otp_auth_token); document.getElementById('email-otp-container').style.display = "none"; email.val('').prop('readonly', false); $('#email-otp').val(''); document.getElementById('subscribe-btn-email').value = "Send OTP"; document.getElementById('email_otp_verify_flow').value = false; form.action = '/subscriptions/new-email'; SP.currentPage.updatesDropdown.hide(); } }); $('#resend-email-otp-btn').on('click', function(e) { e.preventDefault(); let email = $('#email').val(); $.ajax({ type: 'POST', url: "/subscriptions/new-email", data: { email: email }, }).done(function(data) { var messageOptions = (data.type !== undefined && data.type !== null) ? { cssClass: data.type } : {}; HRB.utils.notify(data.text, messageOptions); if (data.type === 'success') { var display = document.getElementById('email-otp-countdown'); display.textContent = EMAIL_OTP_RESEND_TIMER; disableEmailOtpResend(); emailOtpTimer.style.display = "none" startEmailOtpTimer(EMAIL_OTP_RESEND_TIMER, display); } }) }); }) function startEmailOtpTimer(duration, display){ var timer = duration, seconds; clearInterval(emailOtpCountdownTimer); emailOtpCountdownTimer = setInterval(function () { seconds = parseInt(timer, 10); display.textContent = seconds; if(--timer < 0){ enableEmailOtpResend(); clearInterval(emailOtpCountdownTimer); } }, 1000); disableEmailOtpResend(); } function enableEmailOtpResend(){ emailOtpResendBtn.style.display = "block"; emailOtpTimer.style.display = "none" } function disableEmailOtpResend(){ emailOtpResendBtn.style.display = "none"; emailOtpTimer.style.display = "block" } function keyForEmailOtpToken(email, pageCode) { return email + '|' + pageCode+ '|SUBSCRIBE_VIA_EMAIL'; } </script> </div> <div class="container"> <div class="page-status status-none"> <span class="status font-large"> All Systems Operational </span> <span class="last-updated-stamp font-small"></span> </div> <div class="components-section font-regular"> <div class="components-container one-column"> <div class="component-container border-color is-group "> <div data-component-id="y1b7zb5dm4n1" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle IONOS" tabindex="0"></span> <span> IONOS </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="n178cn10w7ql" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> IONOS Login </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="65nn5ypswvtr" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> IONOS Control Panel </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="qygdp3pqw7nr" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> IONOS Order Page </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="d2t7kl5bnp74" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> IONOS Help Center </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="gj8kztjr2f6l" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Email" tabindex="0"></span> <span> Email </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="6j5vtyqvkqfg" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Webmail </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="93qj8b064ds4" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Microsoft Exchange </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="3hj577xjqf5t" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Sending Emails </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="36ztjxrpm06v" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Receiving Emails </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="3px2d3w5vy1h" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> IONOS email migration </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="sh5zlyxn9x2v" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Mail client </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="q9wry2m7n1t1" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Office" tabindex="0"></span> <span> Office </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="xw615pgs9wdx" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Microsoft 365 </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="j6hm6y54dj47" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Google Workspace </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="28ml7dm2f79m" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> OX App Suite </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="sxpqml0jyf47" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Online Storage & Backup" tabindex="0"></span> <span> Online Storage & Backup </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="wgc5tbqyr0ds" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Email Archiving </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="90p9xbp31ywd" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> HiDrive </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="j4k49x10wb56" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> MyDefender </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="9pvykwkpsw3y" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Domains" tabindex="0"></span> <span> Domains </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="jjkr2vlp66c7" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> DNS </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="t21l6n1m0ttr" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Registry Interface </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="www8h3s56yrd" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> SSL </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="hrfrhx33vjl1" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Website Builder" tabindex="0"></span> <span> Website Builder </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="gjlvftbkl39w" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> MyWebsite (ordered after 09/06/2017) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="r17n7djt1qgd" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> MyWebsite (ordered before 09/06/2017) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="lfjk2gjxcwtx" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> MyWebsite NOW </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="qscv24dx7jtr" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Website Builder </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="3qn27jjqg65r" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Hosting" tabindex="0"></span> <span> Hosting </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="9dypnyz2k946" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Web Hosting </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="9h1n0cgzhk06" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Web Hosting Windows </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="vhwy235r67br" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Wordpress Hosting </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="jthls41b183v" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Wordpress Pro </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="ddp99t1mv2g9" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Deploy Now </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="r03pwdmc4c62" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Server & Cloud" tabindex="0"></span> <span> Server & Cloud </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="tkv3mhrbgyhw" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Managed Dedicated Server </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="qn7x4s39tyhb" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Dedicated Server </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="98nxl0yf5p6p" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Cloud Server </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="73x79vlx0yqf" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Virtual Server </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="cmwst3ynlt14" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> VPS </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="190dvfkj62tl" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Cloud Backup </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="ykjq5pwch19w" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Cloud Panel </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="yhvct3b661b9" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle eCommerce" tabindex="0"></span> <span> eCommerce </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="wl1lq7zj95td" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Online Store </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="tk5lpz75bmcq" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Online Marketing" tabindex="0"></span> <span> Online Marketing </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="94hv92nwzkz0" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> ListLocal </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="svflzb2zvjs5" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> RankingCoach </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="495lyk31ryk8" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> E-Mail Marketing </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="ghss7kqhkhxr" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> SEM Service </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="ymjdtnl1vrhh" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> SiteAnalytics </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="rblfqrmlf1hj" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Contract Management" tabindex="0"></span> <span> Contract Management </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="0t9ffh87cn35" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Contract Activation </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="54v077t2q9bj" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Cancellation Service </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="kmj9ls3yyb6v" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Billing Service </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="pvnzlxb0jz96" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Customer Service" tabindex="0"></span> <span> Customer Service </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="tdjsbqlp78th" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Customer Hotline </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="5x6gf32fjczf" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Support Tool </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color"> <div data-component-id="x24gh136yb8y" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Partner Portal </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-statuses-legend font-small"> <div class="legend-item status-green"> <span class="icon-indicator fa fa-check"></span> Operational </div> <div class="legend-item status-yellow"> <span class="icon-indicator fa fa-minus-square"></span> Degraded Performance </div> <div class="legend-item status-orange"> <span class="icon-indicator fa fa-exclamation-triangle"></span> Partial Outage </div> <div class="breaker"></div> <div class="legend-item status-red"> <span class="icon-indicator fa fa-times"></span> Major Outage </div> <div class="legend-item status-blue"> <span class="icon-indicator fa fa-wrench"></span> Maintenance </div> </div> </div> <div class="incidents-list format-expanded"> <a class="font-largest no-link" id="past-incidents" href="#past-incidents">Past Incidents</a> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Feb <var data-var="date">17</var>, <var data-var="year">2025</var></div> <p class="color-secondary">No incidents reported today.</p> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Feb <var data-var="date">16</var>, <var data-var="year">2025</var></div> <div class="incident-container"> <div class="incident-title impact-maintenance font-large"> <a class="whitespace-pre-wrap" href="/incidents/05mpv199f7ps">SAP system maintenance</a> </div> <div class="updates-container">   <div class="update font-regular completed"> <strong>Completed</strong> - <span class="whitespace-pre-wrap">The scheduled maintenance has been completed.</span> <br> <small> Feb <var data-var='date'>16</var>, <var data-var='time'>06:00</var> EST </small> </div> <div class="update font-regular in progress"> <strong>In progress</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is currently in progress. We will provide updates as necessary.</span> <br> <small> Feb <var data-var='date'>16</var>, <var data-var='time'>00:00</var> EST </small> </div> <div class="update font-regular scheduled"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">In order to assure that you can always safely use our services, we regularly perform system maintenance work. <br /><br />During this time, you will not be able to access your billing information through your Control Panel. Furthermore, our Customer Service might also not be able to answer all questions related to your account. We apologize for any inconvenience this may cause you.<br /> <br />Of course, we will try to keep downtime to a minimum and once the upgrade is complete, all services will be restored. <br /><br />Thank you for your understanding.</span> <br> <small> Feb <var data-var='date'>14</var>, <var data-var='time'>05:33</var> EST </small> </div> </div> </div> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Feb <var data-var="date">15</var>, <var data-var="year">2025</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Feb <var data-var="date">14</var>, <var data-var="year">2025</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Feb <var data-var="date">13</var>, <var data-var="year">2025</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Feb <var data-var="date">12</var>, <var data-var="year">2025</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Feb <var data-var="date">11</var>, <var data-var="year">2025</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Feb <var data-var="date">10</var>, <var data-var="year">2025</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Feb <var data-var="date"> 9</var>, <var data-var="year">2025</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Feb <var data-var="date"> 8</var>, <var data-var="year">2025</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Feb <var data-var="date"> 7</var>, <var data-var="year">2025</var></div> <div class="incident-container"> <div class="incident-title impact-minor font-large"> <a class="whitespace-pre-wrap" href="/incidents/0tcvm4d4d58v">Disruption in MyWebsite with eCommerce integration</a> </div> <div class="updates-container">   <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">The systems are stable and all services are functioning normally again. Our apologies for the inconvenience caused.</span> <br> <small> Feb <var data-var='date'> 7</var>, <var data-var='time'>11:57</var> EST </small> </div> <div class="update font-regular monitoring"> <strong>Monitoring</strong> - <span class="whitespace-pre-wrap">The solution has been successfully deployed. To take effect, a republish of the website is required.</span> <br> <small> Feb <var data-var='date'> 6</var>, <var data-var='time'>11:10</var> EST </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">Our technicians are currently working on resolving this issue.</span> <br> <small> Feb <var data-var='date'> 6</var>, <var data-var='time'>10:27</var> EST </small> </div> <div class="update font-regular identified"> <strong>Identified</strong> - <span class="whitespace-pre-wrap">Some customers are experiencing issues while using their MyWebsite product with eCommerce integration.<br />The issue may affect the store management panel and the store pages in live sites.</span> <br> <small> Feb <var data-var='date'> 6</var>, <var data-var='time'>08:26</var> EST </small> </div> </div> </div> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Feb <var data-var="date"> 6</var>, <var data-var="year">2025</var></div> <div class="incident-container"> <div class="incident-title impact-major font-large"> <a class="whitespace-pre-wrap" href="/incidents/jh40nxstfj8f">Incident Report for MyWebsite Now</a> </div> <div class="updates-container">   <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">The issue has been resolved.</span> <br> <small> Feb <var data-var='date'> 6</var>, <var data-var='time'>12:32</var> EST </small> </div> <div class="update font-regular monitoring"> <strong>Monitoring</strong> - <span class="whitespace-pre-wrap">The solution has been successfully deployed. To take effect, a republish of the website is required.</span> <br> <small> Feb <var data-var='date'> 6</var>, <var data-var='time'>11:09</var> EST </small> </div> <div class="update font-regular identified"> <strong>Identified</strong> - <span class="whitespace-pre-wrap">Some customers may be experiencing issues accessing their websites.</span> <br> <small> Feb <var data-var='date'> 6</var>, <var data-var='time'>10:45</var> EST </small> </div> </div> </div> <div class="incident-container"> <div class="incident-title impact-minor font-large"> <a class="whitespace-pre-wrap" href="/incidents/2s32766ccvd9">Disruption in logging into the Control Panel</a> </div> <div class="updates-container">   <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">The issue has been resolved.</span> <br> <small> Feb <var data-var='date'> 6</var>, <var data-var='time'>08:36</var> EST </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">Our technicians are currently working on resolving this issue.</span> <br> <small> Feb <var data-var='date'> 6</var>, <var data-var='time'>08:11</var> EST </small> </div> <div class="update font-regular identified"> <strong>Identified</strong> - <span class="whitespace-pre-wrap">Currently, some customers are not able to log in to the Control Panel</span> <br> <small> Feb <var data-var='date'> 6</var>, <var data-var='time'>07:38</var> EST </small> </div> </div> </div> <div class="incident-container"> <div class="incident-title impact-minor font-large"> <a class="whitespace-pre-wrap" href="/incidents/fy5g98c3lxfj">Degraded performance with our Support Tools</a> </div> <div class="updates-container">   <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">The systems are stable and all services are functioning normally again.</span> <br> <small> Feb <var data-var='date'> 6</var>, <var data-var='time'>08:32</var> EST </small> </div> <div class="update font-regular monitoring"> <strong>Monitoring</strong> - <span class="whitespace-pre-wrap">We are monitoring the situation to ensure that the issue does not reoccur.</span> <br> <small> Feb <var data-var='date'> 6</var>, <var data-var='time'>08:09</var> EST </small> </div> <div class="update font-regular identified"> <strong>Identified</strong> - <span class="whitespace-pre-wrap">Due to a technical issue with our Support Tools, our Customer Service Team are not able to answer all questions related to your account.</span> <br> <small> Feb <var data-var='date'> 6</var>, <var data-var='time'>07:46</var> EST </small> </div> </div> </div> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Feb <var data-var="date"> 5</var>, <var data-var="year">2025</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Feb <var data-var="date"> 4</var>, <var data-var="year">2025</var></div> <div class="incident-container"> <div class="incident-title impact-maintenance font-large"> <a class="whitespace-pre-wrap" href="/incidents/851twljk41p9">Website Builder Maintenance</a> </div> <div class="updates-container">   <div class="update font-regular completed"> <strong>Completed</strong> - <span class="whitespace-pre-wrap">The scheduled maintenance has been completed.</span> <br> <small> Feb <var data-var='date'> 4</var>, <var data-var='time'>14:00</var> EST </small> </div> <div class="update font-regular in progress"> <strong>In progress</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is currently in progress. We will provide updates as necessary.</span> <br> <small> Jan <var data-var='date'> 7</var>, <var data-var='time'>05:00</var> EST </small> </div> <div class="update font-regular scheduled"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">Please be aware that we will be performing maintenance on our Website Builder systems.<br /><br />During short periods of time you might not have access to your Website Builder editor. We advise you to try again the next day or after two hours in urgent cases.</span> <br> <small> Dec <var data-var='date'>26</var>, <var data-var='time'>03:36</var> EST </small> </div> </div> </div> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Feb <var data-var="date"> 3</var>, <var data-var="year">2025</var></div> <p class="color-secondary">No incidents reported.</p> </div> </div> <div class="page-footer border-color font-small"> <a href="/history" class="history-footer-link"><span style="font-family:arial">←</span> Incident History</a> <span class="color-secondary powered-by"><a class="color-secondary" target="_blank" rel="noopener noreferrer nofollow" href="https://www.atlassian.com/software/statuspage?utm_campaign=www.ionos-status.com&utm_content=SP-notifications&utm_medium=powered-by&utm_source=inapp">Powered by Atlassian Statuspage</a></span> </div> </div> <div class="custom-footer-container"> <div class="footer"> <div class="footer__block"> <div class="footer__section"> <div class="footer__section-item"></div> <div class="footer__section-item">IONOS Inc. • <span class="footer__year">2020</span></div> <div class="footer__section-item"><a href="https://www.ionos.com/terms-gtc/terms-privacy/" class="link">Privacy policy</a></div> </div> </div> </div> <script type="text/javascript"> !function(){var e=document.querySelector(".footer__block .footer__section-item:first-of-type")||!1,o=document.querySelector(".page-footer > a")||!1,t=document.querySelector(".page-footer")||!1;e&&o&&t&&(e.insertBefore(o,e.firstChild),t.parentNode.removeChild(t));var r=document.querySelector("span.footer__year")||!1;!1!==r&&(r.textContent=(new Date).getFullYear());var n=window.navigator||{};if(n.uA=n.userAgent||"",n.uA.includes("com.oneandone.mobile.ControlPanel")){var a=document.body||!1;if(!1===a)return;a.classList.add("oao-navi-mobile-app")}}(); 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