Sales Navigator Search experience FAQ

<!DOCTYPE html> <html lang="en" data-ui-framework="glimmer" data-presentation-type="FULL_PAGE" class="theme--artdeco"> <head> <title>Sales Navigator Search experience FAQ | Sales Navigator Help</title> <meta name="apple-mobile-web-app-capable" content="yes"> <meta name="apple-mobile-web-app-status-bar-style" content="default"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta name="description" content="Sales Navigator Search experience FAQ"> <meta name="locale" content="en_US"> <meta name="robots" content="index,follow"> <meta name="og:title" content="Sales Navigator Search experience FAQ | Sales Navigator Help"> <meta name="og:site_name" content="Sales Navigator Help"> <meta name="og:description" content="Sales Navigator Search experience FAQ"> <meta name="og:url" content="https://www.linkedin.com/help/sales-navigator/answer/a107068"> <meta name="pageKey" content="hc_search_entity"> <meta name="asset-url" id="artdeco/static/images/icons.svg" content="https://static.licdn.com/sc/h/6sz1e821vgereyxaakx87tt4z"> <meta name="helpcenter:bootstrap" content="{"cdnUrl":"https://static.licdn.com","application":{"name":"helpcenter-frontend","instance":"i001","version":"0.5.5030","multiproductName":"helpcenter"},"availableHelpCenters":[{"urn":"urn:li:helpCenterInstance:linkedin","longLabel":"LinkedIn Help","shortLabel":"LinkedIn"},{"urn":"urn:li:helpCenterInstance:billing","longLabel":"Corporate Billing Help","shortLabel":"Corporate Billing"},{"urn":"urn:li:helpCenterInstance:learning","longLabel":"Learning Help","shortLabel":"Learning"},{"urn":"urn:li:helpCenterInstance:lms","longLabel":"Marketing Solutions Help","shortLabel":"Marketing Solutions"},{"urn":"urn:li:helpCenterInstance:recruiter","longLabel":"Recruiter Help","shortLabel":"Recruiter"},{"urn":"urn:li:helpCenterInstance:sales-insights","longLabel":"Sales Insights Help","shortLabel":"Sales Insights"},{"urn":"urn:li:helpCenterInstance:sales-navigator","longLabel":"Sales Navigator Help","shortLabel":"Sales Navigator"},{"urn":"urn:li:helpCenterInstance:talent-hub","longLabel":"Talent Hub Help","shortLabel":"Talent Hub"},{"urn":"urn:li:helpCenterInstance:talent-insights","longLabel":"Talent Insights Help","shortLabel":"Talent Insights"}],"globalAlerts":[],"helpCenterInstance":"urn:li:helpCenterInstance:sales-navigator","lixResults":[],"locale":"en_US","pageKey":"hc_search_entity","presentationType":"FULL_PAGE","uiTheme":"ART_DECO","uiDesignSystem":"hue-infra","siteSearch":{},"contactChannels":{"contactUs":{"href":"https://www.linkedin.com/help/sales-navigator/ask"}},"allowOpenChatWithQueryParam":false}"> <meta name="helpcenter:clientdata" content="{"helpCenterArticleUrn":"urn:li:helpCenterArticle:(107068,LITHOGRAPH)"}"> <meta name="helpcenter:tracking-id" content="ZvVXHyRHT7uCCjfEA6+MAg=="> <link rel="canonical" href="https://www.linkedin.com/help/sales-navigator/answer/a107068">  <link rel="icon" href="https://static.licdn.com/scds/common/u/images/logos/favicons/v1/favicon.ico"> <script>(function(){function a(){var a,b;var c=new Promise(function(c,d){a=c,b=d});return c.resolve=a,c.reject=b,c}window.helpcenter=a()})();</script> <script src="https://static.licdn.com/sc/h/8hfbuq1ftcvnnx4dd5067pi0t" async defer type="text/javascript"></script> <script src="https://static.licdn.com/sc/h/kqnjxe4lquult2wh53f8nxdt" defer type="text/javascript"></script> <script src="https://static.licdn.com/sc/h/eyu17lkf6vsg7kzra0vc59dhy" defer type="text/javascript"></script> <script src="https://static.licdn.com/sc/h/bgx32xxh5d2kzmy7ihmmx4l8d" defer type="text/javascript"></script>   <script src="https://static.licdn.com/sc/h/dah7freax6g0ke4qb7ldi8lo9" defer type="text/javascript"></script> <link rel="stylesheet" href="https://static.licdn.com/sc/h/5xeufzc2c97mapmyf53p7pzb4"> <link rel="stylesheet" href="https://static.licdn.com/sc/h/br4pwt2mabgjtw8ggoqn5thbd"> <script src="https://static.licdn.com/sc/h/74ve28hdtc8mw6w2g0inpz1vw" defer type="text/javascript"></script> <link rel="stylesheet" href="https://static.licdn.com/sc/h/f2nrji8842qbbbdkma1xmhaco"> </head> <body dir="ltr" class="base-page hue-web-theme--classic hue-web-color-scheme--light" data-test-id="base-page-body" data-in-hueify-scope="true"> <header class="global-header" data-test-id="global-header"> <div class="placeholder " id="system-message-outlet" data-inert-toggle-target="me-menu-inert-toggle-target" data-test-id="system-message-outlet"> </div>  <div class="page-width-content"> <div class="accessibility-menu" data-test-selector="accessibility-menu" data-inert-toggle-target="me-menu-inert-toggle-target"> <div class="visually-hidden" aria-live="polite"> <p class="mobile-view-on-desktop">Attention screen reader users, you are in a mobile optimized view and content may not appear where you expect it to be. 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href="https://www.linkedin.com/checkpoint/lg/login?session_redirect=https%3A%2F%2Fwww%2Elinkedin%2Ecom%2Fhelp%2Fsales-navigator%2Fanswer%2Fa107068&trk=help_me_menu" data-test-id="me-menu-sign-in"> Sign in </a> </div> </div> <a class="site-navigation__sign-in artdeco-button artdeco-button--2 artdeco-button--secondary artdeco-button--inverse mobile-excluded" href="https://www.linkedin.com/checkpoint/lg/login?session_redirect=https%3A%2F%2Fwww%2Elinkedin%2Ecom%2Fhelp%2Fsales-navigator%2Fanswer%2Fa107068" data-test-id="sign-in-button">Sign in</a> </nav> </div> </header> <main role="main" tabindex="-1" id="a11y-main" class="layout layout--one-column" aria-label="Help content" data-inert-toggle-target="me-menu-inert-toggle-target"> <div class="article-details-page"> <div class="hue-page-heading" data-test-selector="heading-container"> <div class="page-width-content"> <h2 class="hue-page-heading__title hue-default-color t-24 t-bold" data-test-selector="heading-title"> Sales Navigator Search experience FAQ </h2> <span class="hue-default-secondary-color t-14" data-test-selector="relativeTime-container"> Last updated: 6 months ago </span> </div> </div> <div class="page-width-content article-details-content"> <div class="article-details-content__main"> <article data-test-selector="article" data-article-source="urn:li:helpCenterArticle:(107068,LITHOGRAPH)"> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p>The Sales Navigator search optimizes the search experience by increasing the visibility of all available filters as well as providing the ability to review results as you add and remove filters, speeding the time to successful search results.</p> <p>Here are a few frequently asked questions about Search in Sales Navigator:</p> </div> <div class="collapsible article-content__collapsible" data-test-selector="collapsible"> <button aria-controls="collapsible__body-201qg" aria-expanded="false" class="collapsible__trigger plain-button " data-test-selector="collapsible-trigger" type="button"> <span class="t-16 t-bold article-content__collapsible-trigger-text">What are some of the important facets of Search in Sales Navigator?</span> <li-icon size="large" color="inverse" class="collapsible__icon " data-test-selector="collapsible-icon" type="chevron-down-icon"></li-icon> </button> <div id="collapsible__body-201qg" class="collapsible__body article-content__collapsible-body" data-test-selector="collapsible-body" hidden tabindex="-1"> <div class="collapsible__content"> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p>Search in Sales Navigator has been configured to help you reach accurate results faster. Following are some of the key features of Search in Sales Navigator:</p> <ul> <li>The Search page includes a two-paneled view that enables you to: <ul> <li>Refine your search - add and remove filters</li> <li>View search results get updated live as and when you add and remove filters</li> <li>Access more intuitive grouping of filters making it easier for you to select and refine your search criteria.</li> <li>Pin and unpin filters in your search criteria. You can also revert to using the default pins in your search.</li> </ul></li> <li><strong>Keywords to filters mapping</strong> - While searching for a lead, as you enter keywords, Sales Navigator will suggest filter combinations for you to use based on the keywords you have entered. These filter combinations are limited to queries that match the <strong>Current job title</strong>, <strong>Geography</strong>, <strong>Current company</strong> and <strong>School</strong> filters.</li> <li><strong>Suggested filters</strong> - As you search for a lead or an account, Sales Navigator will suggest additional filters that you can specify to refine your lead and account search results. The suggestions are limited to the following filters: <ul> <li>For lead search - Current company, Geography, Seniority level and Function.</li> <li>For account search - Headquarters location, Industry, and Company headcount.</li> </ul></li> <li><strong>Highlights on lead and account results</strong> – In your search results, recent activity is highlighted for each lead and account. For example, with these highlights, you can quickly tell which lead or account has mutual connections, is a past customer, or recently posted content on LinkedIn. These highlights help you to quickly identify conversation starters or can help you quickly prioritize leads or accounts that you want to engage with.</li> </ul> </div> </div>  </div> </div> <div class="collapsible article-content__collapsible" data-test-selector="collapsible"> <button aria-controls="collapsible__body-s9sv4" aria-expanded="false" class="collapsible__trigger plain-button " data-test-selector="collapsible-trigger" type="button"> <span class="t-16 t-bold article-content__collapsible-trigger-text">Are there any changes to the Search filters?</span> <li-icon size="large" color="inverse" class="collapsible__icon " data-test-selector="collapsible-icon" type="chevron-down-icon"></li-icon> </button> <div id="collapsible__body-s9sv4" class="collapsible__body article-content__collapsible-body" data-test-selector="collapsible-body" hidden tabindex="-1"> <div class="collapsible__content"> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p>Changes to previously available filters:</p><ul><li>New filter grouping - To improve visibility and to make it easier for you to access, all sales intelligence related filters have been regrouped into the following:<br> <ul><li><strong>Buyer Intent filter group</strong>: Includes all intent filters designed to help you identify leads who are most likely interested in your product and service.<br> </li><li><strong>Best Path In filter group</strong>: Includes filters that leverage your network to discover the most efficient way to connect with target organizations.<br> </li><li><strong>Recent Updates filter group</strong>: Includes filters that highlight leads with recent changes who are most likely to respond to your outreach efforts.</li></ul></li><li><strong>Current company</strong> and <strong>Past company filters</strong> for an account list – You can now filter search results by an account list within the <strong>Current company</strong> filter or the <strong>Past company</strong> filter. With this enhancement, you can now find new leads who once worked at your customer company.</li><li><strong>Seniority level</strong> filter – The <strong>Seniority level</strong> filter has been updated to include new data sets. Also, the <strong>Partner</strong> dataset is no longer a separate entity, but is contained within the <strong>Owner</strong> seniority level dataset. Following are the new datasets included in the <strong>Seniority level</strong> filter:<ul><li><strong>Experienced manager</strong></li><li><strong>Entry-level manager</strong></li><li><strong>Strategic</strong></li></ul></li><li>The <strong>Posted Content</strong> filter in lead search has been deprecated – The <strong>Posted Content</strong> filter in lead search is no longer available. We recommend that you use the <strong>Posted on LinkedIn</strong> filter to find leads who are active on the platform and are likely to interact with you.</li><li>The <strong>Became a Member</strong> filter has been removed.</li><li><strong>Past lead</strong> and <strong>Account activity</strong> filters are now combined and available as People you interacted with.</li><li>CRM contacts filter is now People in CRM</li><li>Sales Preferences have been removed.</li></ul><p>New filters introduced:</p><ul><li><strong>Connection - </strong>This filter has been enhanced to allow you to effortlessly explore your colleagues' LinkedIn connections by entering their name in the <strong>Connections of</strong> filter, without necessarily connecting with them beforehand. Also, with this enhancement, you can leverage specific individuals within your TeamLink network for prospecting.</li><li><strong> Include or exclude leads</strong> whom you have recently messaged on LinkedIn or have viewed their LinkedIn profile using the <strong>People you interacted with</strong> filter.</li><li><strong>Current job title and Past job title</strong></li><li><strong>TeamLink Connections of</strong></li><li><strong>Saved Leads</strong></li><li><strong>Saved Accounts</strong></li><li><strong>Previously Viewed</strong></li><li><strong>Current Company</strong></li><li><strong>Past Company</strong></li><li><strong>Company Headquarters</strong></li><li><strong>Buyer intent</strong></li><li><strong>Product Category Intent</strong> - Available only to Sales Navigator Advanced and Advanced plus users.<strong> </strong></li><li><strong>Account Lists</strong></li><li>New <strong>Spotlight</strong> filters available:<ul><li><strong>Past Customer</strong> - Available with Sales Navigator Advanced Plus edition only</li><li><strong>Past Colleague</strong></li><li><strong>Executive TeamLink</strong> - Available with Sales Navigator Advanced and Advanced Plus editions</li><li><strong>Viewed your profile</strong></li></ul></li></ul> </div> </div>  </div> </div> <div class="collapsible article-content__collapsible" data-test-selector="collapsible"> <button aria-controls="collapsible__body-hpjg2" aria-expanded="false" class="collapsible__trigger plain-button " data-test-selector="collapsible-trigger" type="button"> <span class="t-16 t-bold article-content__collapsible-trigger-text">What degree of connection does the Executive Teamlink Connection filter display? </span> <li-icon size="large" color="inverse" class="collapsible__icon " data-test-selector="collapsible-icon" type="chevron-down-icon"></li-icon> </button> <div id="collapsible__body-hpjg2" class="collapsible__body article-content__collapsible-body" data-test-selector="collapsible-body" hidden tabindex="-1"> <div class="collapsible__content"> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p>This filter displays 1<sup>st</sup> and 2<sup>nd</sup> degree connections.</p> </div> </div>  </div> </div> <div class="collapsible article-content__collapsible" data-test-selector="collapsible"> <button aria-controls="collapsible__body-u3nia" aria-expanded="false" class="collapsible__trigger plain-button " data-test-selector="collapsible-trigger" type="button"> <span class="t-16 t-bold article-content__collapsible-trigger-text">What is the Product Category Intent filter? </span> <li-icon size="large" color="inverse" class="collapsible__icon " data-test-selector="collapsible-icon" type="chevron-down-icon"></li-icon> </button> <div id="collapsible__body-u3nia" class="collapsible__body article-content__collapsible-body" data-test-selector="collapsible-body" hidden tabindex="-1"> <div class="collapsible__content"> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p>The Product Category Intent filter displays the level of likely interest specifically in a company’s product or product category.</p> </div> </div>  </div> </div> <div class="collapsible article-content__collapsible" data-test-selector="collapsible"> <button aria-controls="collapsible__body-wlrfz" aria-expanded="false" class="collapsible__trigger plain-button " data-test-selector="collapsible-trigger" type="button"> <span class="t-16 t-bold article-content__collapsible-trigger-text">How is Product Category Intent calculated? </span> <li-icon size="large" color="inverse" class="collapsible__icon " data-test-selector="collapsible-icon" type="chevron-down-icon"></li-icon> </button> <div id="collapsible__body-wlrfz" class="collapsible__body article-content__collapsible-body" data-test-selector="collapsible-body" hidden tabindex="-1"> <div class="collapsible__content"> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p>Product Category Intent is calculated using an AI model that identifies intent in a specific product or product category using a range recent activities on LinkedIn.com. This model will get smarter over time and in upcoming releases.</p> </div> </div>  </div> </div> <div class="collapsible article-content__collapsible" data-test-selector="collapsible"> <button aria-controls="collapsible__body-uuomi" aria-expanded="false" class="collapsible__trigger plain-button " data-test-selector="collapsible-trigger" type="button"> <span class="t-16 t-bold article-content__collapsible-trigger-text">How is Product Category Intent different from Buyer Intent? </span> <li-icon size="large" color="inverse" class="collapsible__icon " data-test-selector="collapsible-icon" type="chevron-down-icon"></li-icon> </button> <div id="collapsible__body-uuomi" class="collapsible__body article-content__collapsible-body" data-test-selector="collapsible-body" hidden tabindex="-1"> <div class="collapsible__content"> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p>Product Category Intent is a form of Buyer Intent. Product Category Intent gives you an idea of potential interest a specific product or category in general, regardless of whether or not it's related to your company, while Buyer Intent gives you an idea of potential interest specifically tied to your company.</p> </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p><strong>Learn more</strong></p> </div> <ul class="article-content__unordered-list" data-test-selector="unorderedList-container"> <li class="article-content__unordered-list-item t-14"> <div class="article-content__unordered-list-item-wrapper" data-test-selector="unorderedListItem-wrapper"> <div class="t-14 article-content__rich-text hue-default-color article-content__rich-text--in-list" data-test-selector="preRenderedMarkup-container"> <p><a rel="" href="https://www.linkedin.com/help/sales-navigator/answer/a507435" target="_self">Sales Navigator Buyer Intent FAQ</a></p> </div> </div> </li> </ul> </div>  </div> </div> <div class="collapsible article-content__collapsible" data-test-selector="collapsible"> <button aria-controls="collapsible__body-pfzsf" aria-expanded="false" class="collapsible__trigger plain-button " data-test-selector="collapsible-trigger" type="button"> <span class="t-16 t-bold article-content__collapsible-trigger-text">What are the data sources for Product Category Intent? </span> <li-icon size="large" color="inverse" class="collapsible__icon " data-test-selector="collapsible-icon" type="chevron-down-icon"></li-icon> </button> <div id="collapsible__body-pfzsf" class="collapsible__body article-content__collapsible-body" data-test-selector="collapsible-body" hidden tabindex="-1"> <div class="collapsible__content"> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p>Product Category Intent data comes from recent activities on LinkedIn.com as well as publicly facing product descriptions. </p> </div> </div>  </div> </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p><strong>Related tasks</strong></p> <ul> <li><a rel="" href="https://www.linkedin.com/help/sales-navigator/answer/a735730" target="_blank">Search for leads and accounts in Sales Navigator</a></li> <li><a rel="" href="https://www.linkedin.com/help/sales-navigator/answer/a102024" target="_blank">Save lead and account searches in Sales Navigator</a></li> <li><a rel="" href="https://www.linkedin.com/help/sales-navigator/answer/a106022" target="_blank">Run a saved search in Sales Navigator</a></li> <li><a rel="" href="https://www.linkedin.com/help/sales-navigator/answer/a106018" target="_blank">Edit saved lead and account searches in Sales Navigator</a></li> <li><a rel="" href="https://www.linkedin.com/help/sales-navigator/answer/a144028" target="_blank">Share lead searches in Sales Navigator</a></li> </ul> </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p><strong>Learn more</strong></p> <ul> <li><a rel="" href="https://www.linkedin.com/help/sales-navigator/answer/a106027" target="_blank">Search in Sales Navigator</a></li> </ul> </div> </article>  <div class="placeholder " id="helpfulness-rating"> </div> </div> <div class="article-details-content__delimiter"></div> <aside class="article-details-content__aside"> <div class="article-details-content__tags"> <h3 id="tagged-header" class="hue-web__header--aside t-bold t-16" data-test-selector="topicTags-header"> Tagged in </h3> <ul class="pill-list article-page-pill-list hue-artdeco-pill" data-test-selector="topicTags-container"> <li class="pill-list__item" id="topic-link-a63" data-test-selector="topicTags-list-item"> <a class="pill basePadding label" href="/help/sales-navigator/topic/a63" data-test-selector="topic-tag-link" aria-describedby="tagged-header"> <span data-test-selector="topicTags-title-a63"> Search </span> 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