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Member Portal | Aetna Medicaid Illinois
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class="megamenumobile__secondary--link megamenumobile__secondary--haschild"><span class="sr-only">load</span>HealthChoice Illinois<span class="sr-only">menu</span></button> <div class="megamenumobile__tertiary block--hidden megamenumobile__tertiary--secondarylabel"> <h2 tabindex="-1" class="sectionHeadSecondary">HealthChoice Illinois</h2> <nav> <ul> <li class="megamenumobile__tertiary--item"> <a href="/illinois-medicaid/whats-covered.html" target="_self" data-modal="Please Select" data-linklocation="Navigation" data-linktype="Regular" class="3 megamenumobile__tertiary--link megamenumobile__tertiary--main">Explore our benefits and added services</a> <div class="megamenumobile__tertiary--description"><p>Discover coverage that takes a total approach to health</p> </div> </li> <li class="megamenumobile__tertiary--item"> <a class="megamenumobile__tertiary--link" href="/illinois-medicaid/rewards-program.html" data-linklocation="Navigation" data-linktype="Regular" data-modal="Please Select">Aetna Better Care Rewards </a> </li> <li class="megamenumobile__tertiary--item"> <a class="megamenumobile__tertiary--link" href="/illinois-medicaid/care-management.html" data-linklocation="Navigation" data-linktype="Regular" data-modal="Please Select">Care management </a> </li> <li class="megamenumobile__tertiary--item"> <a class="megamenumobile__tertiary--link" href="/illinois-medicaid/special-needs-children.html" data-linklocation="Navigation" data-linktype="Regular" data-modal="Please Select">Special Needs Children </a> </li> <li class="megamenumobile__tertiary--item"> <a class="megamenumobile__tertiary--link" href="/illinois-medicaid/chronic-disease-management.html" data-linklocation="Navigation" data-linktype="Regular" data-modal="Please Select">Chronic disease management </a> </li> <li class="megamenumobile__tertiary--item"> <a class="megamenumobile__tertiary--link" href="/illinois-medicaid/managed-long-term-services-supports.html" data-linklocation="Navigation" data-linktype="Regular" data-modal="Please Select">Managed long-term services and supports </a> </li> <li class="megamenumobile__tertiary--item"> <a class="megamenumobile__tertiary--link" href="/illinois-medicaid/transportation-services.html" data-linklocation="Navigation" data-linktype="Regular" data-modal="Please Select">Transportation services </a> </li> <li class="megamenumobile__tertiary--item"> <a class="megamenumobile__tertiary--link" href="/illinois-medicaid/pathways-program.html" data-linklocation="Navigation" data-linktype="Regular" data-modal="Please Select">Pathways to Success </a> </li> <li class="megamenumobile__tertiary--item"> <a class="megamenumobile__tertiary--link" href="/illinois-medicaid/pharmacy-prescription-drug-benefits.html" data-linklocation="Navigation" data-linktype="Regular" data-modal="Please Select">Pharmacy benefits </a> </li> <li class="megamenumobile__tertiary--item"> <a class="megamenumobile__tertiary--link" href="/illinois-medicaid/pregnancy-care.html" data-linklocation="Navigation" data-linktype="Regular" data-modal="Please Select">Pregnancy care </a> </li> <li class="megamenumobile__tertiary--item"> <a class="megamenumobile__tertiary--link" href="/illinois-medicaid/waiver-services.html" data-linklocation="Navigation" data-linktype="Regular" data-modal="Please Select">Waiver services </a> </li> <li class="megamenumobile__tertiary--item"> <a class="megamenumobile__tertiary--link" href="/illinois-medicaid/behavioral-mental-health.html" data-linklocation="Navigation" data-linktype="Regular" data-modal="Please Select">Behavioral health </a> </li> <li class="megamenumobile__tertiary--item"> <a class="megamenumobile__tertiary--link" href="/illinois-medicaid/dental-benefits.html" data-linklocation="Navigation" data-linktype="Regular" data-modal="Please Select">Dental benefits </a> </li> <li class="megamenumobile__tertiary--item"> <a class="megamenumobile__tertiary--link" href="/illinois-medicaid/otc-benefit.html" data-linklocation="Navigation" data-linktype="Regular" data-modal="Please Select">$25 over-the-counter monthly benefit </a> </li> </ul> </nav> </div> </li> <li class="megamenumobile__secondary--item"> </li> </ul> </nav> </div> <div class="megamenumobile__secondary block--hidden megamenumobile__tertiary--secondarylabel"> <h2 class="sectionHeadPrimary" tabindex="-1">Enroll or renew</h2> <nav> <ul> <li class="megamenumobile__secondary--item"> <a class="megamenumobile__secondary--link" href="/illinois-medicaid/medicaid-eligibility-qualifications.html" target="_self" data-linklocation="Navigation" data-linktype="Regular" data-modal="Please Select">Do I qualify?</a> </li> <li class="megamenumobile__secondary--item"> <a class="megamenumobile__secondary--link" href="/illinois-medicaid/apply-medicaid.html" target="_self" data-linklocation="Navigation" data-linktype="Regular" data-modal="Please Select">How to enroll</a> </li> <li class="megamenumobile__secondary--item"> <a class="megamenumobile__secondary--link" href="/illinois-medicaid/medicaid-renewal.html" target="_self" data-linklocation="Navigation" data-linktype="Regular" data-modal="Please Select">How to renew or switch</a> </li> <li class="megamenumobile__secondary--item"> <a class="megamenumobile__secondary--link" href="/illinois-medicaid/choose-plan.html" target="_self" data-linklocation="Navigation" data-linktype="Regular" data-modal="Please Select">Choose your plan</a> </li> <li class="megamenumobile__secondary--item"> </li> </ul> </nav> </div> <div class="megamenumobile__secondary block--hidden megamenumobile__tertiary--secondarylabel"> <h2 class="sectionHeadPrimary" tabindex="-1">For members</h2> <nav> <ul> <li class="megamenumobile__secondary--item"> <button class="megamenumobile__secondary--link megamenumobile__secondary--haschild"><span class="sr-only">load</span>Resources and Tools<span class="sr-only">menu</span></button> <div class="megamenumobile__tertiary block--hidden megamenumobile__tertiary--secondarylabel"> <h2 tabindex="-1" class="sectionHeadSecondary">Resources and Tools</h2> <nav> <ul> <li class="megamenumobile__tertiary--item"> <a class="megamenumobile__tertiary--link" href="/illinois-medicaid/manage-medicaid-plan.html" data-linklocation="Navigation" data-linktype="Regular" data-modal="Please Select">Getting started with your plan </a> </li> <li class="megamenumobile__tertiary--item"> <a class="megamenumobile__tertiary--link" href="/illinois-medicaid/resources-services.html" data-linklocation="Navigation" data-linktype="Regular" data-modal="Please Select">Local Resources and Services </a> </li> <li class="megamenumobile__tertiary--item"> <a class="megamenumobile__tertiary--link" href="/illinois-medicaid/member-materials-forms.html" data-linklocation="Navigation" data-linktype="Regular" data-modal="Please Select">Member materials and forms </a> </li> <li class="megamenumobile__tertiary--item"> <a class="megamenumobile__tertiary--link" href="/illinois-medicaid/member-portal.html" data-linklocation="Navigation" data-linktype="Regular" data-modal="Please Select">Member Portal </a> </li> <li class="megamenumobile__tertiary--item"> <a class="megamenumobile__tertiary--link" href="/illinois-medicaid/covid19.html" data-linklocation="Navigation" data-linktype="Regular" data-modal="Please Select">Covid-19 vaccine resources </a> </li> </ul> </nav> </div> </li> <li class="megamenumobile__secondary--item"> <button class="megamenumobile__secondary--link megamenumobile__secondary--haschild"><span class="sr-only">load</span>Updates and Info<span class="sr-only">menu</span></button> <div class="megamenumobile__tertiary block--hidden megamenumobile__tertiary--secondarylabel"> <h2 tabindex="-1" class="sectionHeadSecondary">Updates and Info</h2> <nav> <ul> <li class="megamenumobile__tertiary--item"> <a class="megamenumobile__tertiary--link" href="/illinois-medicaid/news-events.html" 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class="sr-only">load</span>Policies, procedures and forms<span class="sr-only">menu</span></button> <div class="megamenumobile__tertiary block--hidden megamenumobile__tertiary--secondarylabel"> <h2 tabindex="-1" class="sectionHeadSecondary">Policies, procedures and forms</h2> <nav> <ul> <li class="megamenumobile__tertiary--item"> <a class="megamenumobile__tertiary--link" href="/illinois-medicaid/medicaid-abuse-neglect-exploitation.html" data-linklocation="Navigation" data-linktype="Regular" data-modal="Please Select">Abuse, neglect and exploitation </a> </li> <li class="megamenumobile__tertiary--item"> <a class="megamenumobile__tertiary--link" href="/illinois-medicaid/advance-directive.html" data-linklocation="Navigation" data-linktype="Regular" data-modal="Please Select">Advance directives </a> </li> <li class="megamenumobile__tertiary--item"> <a class="megamenumobile__tertiary--link" href="/illinois-medicaid/medicaid-grievance-appeal.html" data-linklocation="Navigation" 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href="/illinois-medicaid/rights-responsibilities.html" data-linklocation="Navigation" data-linktype="Regular" data-modal="Please Select">Rights and responsibilities </a> </li> <li class="megamenumobile__tertiary--item"> <a class="megamenumobile__tertiary--link" href="/illinois-medicaid/transition-care-switching-doctors.html" data-linklocation="Navigation" data-linktype="Regular" data-modal="Please Select">Transition of care </a> </li> </ul> </nav> </div> </li> <li class="megamenumobile__secondary--item"> <button class="megamenumobile__secondary--link megamenumobile__secondary--haschild"><span class="sr-only">load</span>Member Handbook<span class="sr-only">menu</span></button> <div class="megamenumobile__tertiary block--hidden megamenumobile__tertiary--secondarylabel"> <h2 tabindex="-1" class="sectionHeadSecondary">Member Handbook</h2> <nav> <ul> <li class="megamenumobile__tertiary--item"> <a class="megamenumobile__tertiary--link" href="/content/dam/aetna/medicaid/illinois/pdf/ABHIL_Member_Handbook.pdf" data-linklocation="Navigation" data-linktype="Regular" data-modal="Please Select" target="_blank">English handbook (PDF) </a> </li> <li class="megamenumobile__tertiary--item"> <a class="megamenumobile__tertiary--link" href="/content/dam/aetna/medicaid/illinois/pdf/ABHIL_Member_Handbook_SP.pdf" data-linklocation="Navigation" data-linktype="Regular" data-modal="Please Select" target="_blank">Spanish handbook (PDF) </a> </li> <li class="megamenumobile__tertiary--item"> <a class="megamenumobile__tertiary--link" href="/content/dam/aetna/medicaid/illinois/pdf/ABHIL_HBIA_HBIS_Member_Handbook_Eng.pdf" data-linklocation="Navigation" data-linktype="Regular" data-modal="Please Select" target="_blank">HBIA HBIS handbook (PDF) </a> </li> </ul> </nav> </div> </li> <li class="megamenumobile__secondary--item"> </li> </ul> </nav> </div> </section> <section class="megamenumobile__panel--tertiary" id="idMegamenumobile__panel--tertiary"> </section> </div> </div> </div> </div> </div> <main> <div class="content_section" id="content__main"> <div class="herobanner"><div class="herobanner herobanner--gateway component--right " data-cmp-is-async="herobanner" data-mediatype="properties.mediatype"> <div class="herobanner__main "> <div class="herobanner__titlecontainer"> <div class="container"> <div class="row"> <div class="hero__title__wrapper col-md-8 hero-whbackground-top"> <h1 class="title__hero page__title__hero">Your Member Portal and app</h1> <div class="herobanner__intro--secondary"> <div class="intro__copy"> <p>You can do so much more with your health plan when you create an account in your Member Portal. Just log in to manage your plan benefits and health goals from anywhere. Or use your Aetna Better Health<sup>®</sup> app to take your benefits on the go.</p> </div> </div> <div class="component__cta"> <div data-cmp-is="cta"> <div class="cta__linkswrapper"> <a class="btn--primary type__btn--primary " href="https://api10.cvshealth.com/healthcare/prod/v7/auth/oauth2/authorize?client_id=cc6f6778-f8c5-45b1-9d3f-280496b09b1c&response_type=code&scope=OPENID+PII+PHI&redirect_uri=https://amedicaid.aetna.com/MWP/myaccount/webauthorization&state=MWP_EN_ABH&appname=MEDICAID&branding=aetnamedicaid&skin=&language=en&channel=web" data-modal="exitaetnaCom" data-linktype="Primary CTA" target="_blank" role="button" data-analytics-name="Log in" data-linklocation="discoverable" data-ctahrefholder="https://api10.cvshealth.com/healthcare/prod/v7/auth/oauth2/authorize?client_id=cc6f6778-f8c5-45b1-9d3f-280496b09b1c&response_type=code&scope=OPENID+PII+PHI&redirect_uri=https://amedicaid.aetna.com/MWP/myaccount/webauthorization&state=MWP_EN_ABH&appname=MEDICAID&branding=aetnamedicaid&skin=&language=en&channel=web">Log in</a> </div> </div> </div> </div> </div> </div> </div> <div class="herobanner__mediacontainer"> <div class="media__wrapper"> <div class="media__wrapper--offset"> <div class="media__image "> <div class="media__content" data-mediasrc="/content/dam/aetna/medicaid/images/default_AllBrands_RoyaltyFree_0220-936x429px.jpg"> <img class="class lazyload" data-src="/content/dam/aetna/medicaid/images/default_AllBrands_RoyaltyFree_0220-936x429px.jpg" alt width="936" height="429"/> </div> </div> </div> </div> </div> </div> </div> </div> <div class="separator"> <div class="separator--rightrail"></div> </div> <div class="rightrail"> <div class="rightrail-wrapper container visibility--hidden" data-cmp-is-async="rightRail"> <div class="component__rightrail "> <div class="rightrail__section"> <div class="rightrail__desktop"> <div class="rightrail__desktop--wrapper rightrail--regular"> <div class="rightrail__iconcontainer"> <img class="rightrail__icon lazyload" data-src="/content/dam/aetna/asset-libraries/icons_2021/icon_laptop_with_checkmark.svg" alt/> </div> <div class="rightrail__titlecontainer"> <h2 id="dialog1Title" class="rightrail__title title--secondary">Start with your Member Portal</h2> </div> <div id="dialog1Copy" class="rightrail__textcontainer"> <p>You can <a data-analytics-name="sign up online" data-linktype="Regular" href="https://api10.cvshealth.com/healthcare/prod/v7/auth/oauth2/authorize?client_id=cc6f6778-f8c5-45b1-9d3f-280496b09b1c&response_type=code&scope=OPENID+PII+PHI&redirect_uri=https://amedicaid.aetna.com/MWP/myaccount/webauthorization&state=MWP_EN_ABH&appname=MEDICAID&branding=aetnamedicaid&skin=&language=en&channel=web" class="link__text--inline" target="_blank" data-modal="exitaetnaCom">sign up online</a> or call us at <strong><a data-analytics-name="1-866-329-4701" href="tel:1-866-329-4701" class="link__text--inline">1-866-329-4701</a> (TTY: <a data-analytics-name="711" href="tel:711" class="link__text--inline">711</a>)</strong>. We’re here for you Monday through Friday, 8:30 AM to 5:00 PM. Be sure to have your member ID and email address ready.</p> </div> </div> </div> <!-- Mobile right rail --> <div class="rightrail__mobile rightrail__mobile--show" aria-hidden="true"> <div class="rightrail__mobile--wrapper rightrail--regular"> <div class="rightrail__titlecontainer rightrail__titlecontainer--outside"> <h2> <button class="rightrail__title h2" aria-expanded="false">Start with your Member Portal</button> </h2> </div> <div class="rightrail__contentwrapper"> <div class="rightrail__iconcontainer"> <img class="rightrail__icon lazyload" data-src="/content/dam/aetna/asset-libraries/icons_2021/icon_laptop_with_checkmark.svg" alt/> </div> <div class="rightrail__textlinkwrapper"> <div class="rightrail__textcontainer"> <p>You can <a data-analytics-name="sign up online" data-linktype="Regular" href="https://api10.cvshealth.com/healthcare/prod/v7/auth/oauth2/authorize?client_id=cc6f6778-f8c5-45b1-9d3f-280496b09b1c&response_type=code&scope=OPENID+PII+PHI&redirect_uri=https://amedicaid.aetna.com/MWP/myaccount/webauthorization&state=MWP_EN_ABH&appname=MEDICAID&branding=aetnamedicaid&skin=&language=en&channel=web" class="link__text--inline" target="_blank" data-modal="exitaetnaCom">sign up online</a> or call us at <strong><a data-analytics-name="1-866-329-4701" href="tel:1-866-329-4701" class="link__text--inline">1-866-329-4701</a> (TTY: <a data-analytics-name="711" href="tel:711" class="link__text--inline">711</a>)</strong>. We’re here for you Monday through Friday, 8:30 AM to 5:00 PM. Be sure to have your member ID and email address ready.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="textwithmedia"><div class="textmedia " data-cmp-is-async="textwithmedia/one" data-content-well="yes" data-disablereadmore="true"> <div class="container textmedia__componentwrapper rightrail--active textmedia--one component--left textmedia--one--small"> <div class="row"> <div class="col-12 d-md-none"> <h2 class="title__block title--mobile">Benefits at your fingertips </h2> </div> <div class="col-md-4 col-lg-4 mediawrapper__small__xsmall mediawrapper--left"> <div class="mediacontainer__slot1 "> <div data-src="/content/dam/aetna/medicaid/images/GettyImages-1136195962.jpg" class="media__one__image media--hide"></div> <div class="media__one media__image--vertical" data-slot1-image-loaded="false"> <div class="media__content media__image--animate"> <img class=" lazyload" data-src="/content/dam/aetna/medicaid/images/GettyImages-1136195962.jpg" alt width="696" height="928"/> </div> </div> </div> </div> <div class="col-md-6 col-lg-6 mediawrapper--right"> <div class="textmedia__wrapper"> <h2 class="d-none d-md-block title__block">Benefits at your fingertips </h2> <div class="textmedia__wrapper--inner"> <div class="textmedia__text textmedia__text--top body__copy"><div class="textdescription text"><div class="rte-component-wraper component--default "> <p>You can do a lot inside your Member Portal. Just log in. Then, you can: </p> <ul> <li>See your member ID card or ask for a new one</li> <li>Change your primary care provider (PCP)</li> <li>Update your contact info</li> <li>Find forms and materials</li> <li>See your health history</li> <li>Track your health goals</li> <li>See the status of your claims</li> <li>Look up prescription medications </li> <li>Find a pharmacy in your area</li> <li>Get support from a registered nurse</li> <li>Connect with your care team if you take part in care management<br /> </li> </ul> </div> </div> </div> </div> <div> <div class="component__cta"> <div data-cmp-is="cta"> <div class="cta__linkswrapper"> <a class="btn--secondary type__btn--secondary " href="https://api10.cvshealth.com/healthcare/prod/v7/auth/oauth2/authorize?client_id=cc6f6778-f8c5-45b1-9d3f-280496b09b1c&response_type=code&scope=OPENID+PII+PHI&redirect_uri=https://amedicaid.aetna.com/MWP/myaccount/webauthorization&state=MWP_EN_ABH&appname=MEDICAID&branding=aetnamedicaid&skin=&language=en&channel=web" data-modal="exitaetnaCom" data-linktype="Secondary CTA" target="_blank" role="button" data-analytics-name="Log in" data-linklocation="discoverable" data-ctahrefholder="https://api10.cvshealth.com/healthcare/prod/v7/auth/oauth2/authorize?client_id=cc6f6778-f8c5-45b1-9d3f-280496b09b1c&response_type=code&scope=OPENID+PII+PHI&redirect_uri=https://amedicaid.aetna.com/MWP/myaccount/webauthorization&state=MWP_EN_ABH&appname=MEDICAID&branding=aetnamedicaid&skin=&language=en&channel=web">Log in</a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="bodytext"><div class="textonly " data-cmp-is-async="bodytext" data-disablereadmore="true"> <div class="container component--center"> <div class="row"> <div class="col-md-6 textOnlyAlign"> <div class="textonly__wrapper"> <h2 class="title-space title__block">Download your Aetna Better Health app </h2> <div class="textonly__text body__copy"> <div class="rte-component-wraper component--default "> <p>Always on the go? No problem. The app lets you access all the benefits of your Member Portal anytime, anywhere. Check out health resources, send us questions and more. Just download the app from the <a data-analytics-name="App Store" data-modal="exitToExternal" data-linktype="Regular" href="https://apps.apple.com/us/app/aetna-better-health-medicaid/id964515845" class="link__text--inline" target="_blank">Apple<sup>®</sup>App Store<sup>®</sup></a> or the <a data-analytics-name="Google Play" data-modal="exitToExternal" data-linktype="Regular" href="https://play.google.com/store/apps/details?id=com.aetna.aetnabetterhealthmobile&hl=en" class="link__text--inline" target="_blank">Google Play<sup>™</sup></a> store.</p> </div> </div> <div class="component__cta"> <div data-cmp-is="cta"> <ul class="cta__linkswrapper"> <li class="type__btn__download--appstore"> <a class="btn__download--appstore " href="https://apps.apple.com/us/app/aetna-better-health-medicaid/id964515845%20" data-modal="exitToExternal" data-linktype="Regular" target="_blank" role="link" data-linklocation="discoverable" data-ctahrefholder="https://apps.apple.com/us/app/aetna-better-health-medicaid/id964515845 "><img 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