Website Chat Tools | LiveChat Chatting Features

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.6.2-.2 0-.6.3-.8.6-.6.7-1.2 1.8-1.4 2.8L8 6.4c.4-1.8 1.7-4.2 3.3-4.2Z" fill="#95BF47"/><path d="M19 5.4h-1.6L16 4H16v18.5l5.6-1.4-2.3-15.6-.2-.1Z" fill="#5E8E3E"/><path d="m12.7 8.2-.6 2.4s-.7-.3-1.6-.2c-1.3 0-1.3.9-1.3 1 0 1.2 3 1.4 3.1 4 .1 2-1 3.3-2.8 3.5-2 0-3.2-1.2-3.2-1.2l.4-1.8s1.2.9 2 .8c.7 0 .9-.6.9-.9 0-1.4-2.4-1.3-2.6-3.7-.1-2 1.2-4 4-4.1 1.2 0 1.7.2 1.7.2Z" fill="#fff"/></svg></span>Shopify</a></li> <li><a href="/marketplace/apps/squarespace/#description" class="c-menu__item"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M5.4 12 12 5.5a2.4 2.4 0 0 1 3.4 0l.5.5 1-1-.5-.6a3.8 3.8 0 0 0-5.4 0L4.4 11l1 1Z" fill="currentColor"/><path fill-rule="evenodd" clip-rule="evenodd" d="m14.3 7.6-1-1-6.7 6.6c-1 1-2.5 1-3.4 0-1-.9-1-2.4 0-3.4L8.9 4 8 3 2 8.8a4 4 0 0 0 0 5.5 3.8 3.8 0 0 0 5.5 0l6.7-6.7ZM20.9 8.8a3.8 3.8 0 0 0-5.5 0l-6.7 6.7 1 1 6.7-6.6a2.4 2.4 0 0 1 4.1 1.7c0 .6-.2 1.2-.7 1.7l-5.7 5.8 1 1 5.8-5.8a4 4 0 0 0 0-5.5Z" fill="currentColor"/><path fill-rule="evenodd" clip-rule="evenodd" d="M17.6 11 11 17.9c-1 1-2.5 1-3.4 0l-.5-.5-1 1 .5.5a3.8 3.8 0 0 0 5.4 0l6.6-6.7-1-1Z" fill="currentColor"/></svg> </span>Squarespace</a></li> <li><a href="/marketplace/apps/mailchimp/#description" class="c-menu__item"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M12 1.5a10.5 10.5 0 1 0 0 21 10.5 10.5 0 0 0 0-21Z" fill="#FDDD4C"/><path d="M7.4 14.7c-.2-.3.3-.8.1-1.3a.8.8 0 0 0-1.3-.2c-.3.3-.3.7-.2.8v.1c.2 0 .2-.3.3-.4.1-.2.4-.3.7-.2.4.3 0 .7 0 1 0 .4.3.6.5.6l.4-.2c0-.2-.3.1-.5-.2ZM16 11.5h-.4l-.2-.5c-.1-.4-.1-.7.1-.7.3 0 .4.2.5.6v.6ZM13.4 11.8v.2l.4.2v.1h-.4c0 .2-.2.2-.4 0 0 0-.2.2-.3 0l.2-.1-.1-.5-.4.1H12l.2-.2.4-.2c0-.2 0-.4.2-.4s.3.1.4.4c.3 0 .5.2.6.4v.1l-.5-.1ZM15 12.7h.3c0-.1 0-.3-.2-.3h-.3c-.1.1 0 .3.1.3ZM15.6 12.2c0-.2.1-.3.3-.3l.2.3c0 .2-.1.3-.2.3-.2 0-.3-.1-.3-.3Z" fill="#000"/><path fill-rule="evenodd" clip-rule="evenodd" d="M18.9 14.2c.2 0 .6.3.6 1 0 .6-.3 1.3-.3 1.5-1 2.3-3.4 3.6-6.2 3.5a6.4 6.4 0 0 1-5.8-3.6c-.6 0-1.2-.3-1.7-.7-.5-.4-.8-1-.9-1.5 0-.5 0-1 .2-1.3l-.6-.4c-2.5-2.1 5.4-10.8 8-8.6l.8.8c1.2-.5 4.4-1.5 4.4.8 0 .8-.4 1.6-1.2 2.4.9.8.6 2 .8 3l.3.2c.6.1 1 .3 1.2.6l.4.6c0 .2 0 .6-.3 1l.3.7ZM7 16h.3c.9-.2 1.1-1.2 1-2.2-.2-1-1-1.4-1.5-1.5h-.3c-1 .2-1.5 1-1.4 2 .1.9 1 1.6 2 1.7Zm-2-3.4c.3-.4.8-.7 1.3-.8.7-2 2-3.7 3.5-4.9 1.2-1 2.5-1.7 2.5-1.7s-.7-.8-1-.8c-1.2-.3-4 1.5-5.7 4C5 9.4 4 11.2 4.5 12l.6.5Zm10.3 3s-1 .4-2.7 0c0 .4.6.6 1 .7 2 .3 4-.8 4.4-1 0-.1 0 0 0 0-.6.7-2 1.4-3.8 1.4-.8 0-1.5-.2-1.8-.7-.5-.6 0-1.6.7-1.5a7 7 0 0 0 3.7-.5c1-.5 1.4-1 1.4-1.4-.1-.6-1-.7-1.5-.9-.3 0-.4-.1-.4-.5v-1c0-.5-.1-1-.5-1.3a.6.6 0 0 0-.5 0c-.2 0-.3 0-.5.2-.4.4-.8.4-1.3.4a7.9 7.9 0 0 1-.8 0h-.2c-.7 0-1.5.5-1.7 1.4-.1 1 .5 1.6.8 2l.2.2.1.2v.2a3.1 3.1 0 0 0-.7 3.3C12 18.3 14 19 16 18.4c1.4-.5 2.7-1.6 3-3 0-.4-.1-.6-.2-.7h-.3s0-.5-.3-1c-.6.5-1.3.9-1.9 1-.9.3-1.9.4-2.8.3-.4 0-.7-.1-.8.2 1.3.5 2.6.3 2.6.3Zm-3.7-8.9c-.6.4-1.4 1-2 1.7a6.4 6.4 0 0 1 5-1c-.4-.3-1-.4-1.5-.4 0-.2.2-.3.3-.3v-.1c-.6 0-2 .6-2 .6l.3-.5Z" fill="#000"/></svg></span>Mailchimp</a></li> </ul> </div> <div> <p class="c-menu__header u-hidden lg:u-block"></p> <ul class="b--lg:u-pt-2.5"> <li><a href="/marketplace/apps/whatsapp-business/#description" class="c-menu__item"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M12 23.25C17.799 23.25 22.5 18.549 22.5 12.75C22.5 6.95101 17.799 2.25 12 2.25C6.20101 2.25 1.5 6.95101 1.5 12.75C1.5 14.6332 1.99575 16.4005 2.86386 17.9287L1.5 23.25L6.98615 21.9778C8.47603 22.7891 10.1842 23.25 12 23.25ZM12 21.6346C16.9068 21.6346 20.8846 17.6568 20.8846 12.75C20.8846 7.84316 16.9068 3.86538 12 3.86538C7.09316 3.86538 3.11538 7.84316 3.11538 12.75C3.11538 14.6445 3.70838 16.4006 4.71888 17.8427L3.92308 20.8269L6.95995 20.0677C8.39202 21.0559 10.1284 21.6346 12 21.6346Z" fill="#BFC8D0"/> <path d="M21 12C21 16.9706 16.9706 21 12 21C10.1041 21 8.34516 20.4138 6.89449 19.4127L3.81818 20.1818L4.62432 17.1588C3.60069 15.698 3 13.9192 3 12C3 7.02944 7.02944 3 12 3C16.9706 3 21 7.02944 21 12Z" fill="url(#paint0_linear_45_490)"/> <path fill-rule="evenodd" clip-rule="evenodd" d="M12 22.5C17.799 22.5 22.5 17.799 22.5 12C22.5 6.20101 17.799 1.5 12 1.5C6.20101 1.5 1.5 6.20101 1.5 12C1.5 13.8832 1.99575 15.6505 2.86386 17.1787L1.5 22.5L6.98615 21.2278C8.47603 22.0391 10.1842 22.5 12 22.5ZM12 20.8846C16.9068 20.8846 20.8846 16.9068 20.8846 12C20.8846 7.09316 16.9068 3.11538 12 3.11538C7.09316 3.11538 3.11538 7.09316 3.11538 12C3.11538 13.8945 3.70838 15.6506 4.71888 17.0927L3.92308 20.0769L6.95995 19.3177C8.39202 20.3059 10.1284 20.8846 12 20.8846Z" fill="white"/> <path d="M9.37502 7.12501C9.12537 6.62357 8.7424 6.66797 8.35551 6.66797C7.66407 6.66797 6.58594 7.49618 6.58594 9.03756C6.58594 10.3008 7.14259 11.6836 9.01831 13.7522C10.8285 15.7485 13.207 16.7812 15.1816 16.746C17.1563 16.7109 17.5625 15.0117 17.5625 14.4378C17.5625 14.1835 17.4047 14.0566 17.2959 14.0221C16.6231 13.6992 15.382 13.0974 15.0996 12.9844C14.8172 12.8713 14.6698 13.0243 14.5781 13.1074C14.3221 13.3515 13.8144 14.0707 13.6406 14.2324C13.4668 14.3942 13.2077 14.3123 13.0999 14.2512C12.7031 14.092 11.6272 13.6134 10.7696 12.7821C9.70899 11.7539 9.64675 11.4002 9.44693 11.0853C9.28707 10.8334 9.40437 10.6789 9.46291 10.6113C9.69142 10.3477 10.007 9.94058 10.1485 9.73829C10.29 9.53599 10.1776 9.22885 10.1102 9.03756C9.82033 8.21485 9.57473 7.52615 9.37502 7.12501Z" fill="white"/> <defs> <linearGradient id="paint0_linear_45_490" x1="19.875" y1="5.25" x2="3" y2="21" gradientUnits="userSpaceOnUse"> <stop stop-color="#5BD066"/> <stop offset="1" stop-color="#27B43E"/> </linearGradient> </defs> </svg> </span>WhatsApp</a></li> <li><a href="/marketplace/apps/facebook-messenger/#description" class="c-menu__item"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><circle cx="12" cy="12" r="10.5" fill="url(#a)"/><path d="m16 15.2.4-3h-3v-1.9c0-.8.5-1.6 1.8-1.6h1.3V6.2L14.1 6c-2.4 0-4 1.4-4 4v2.2H7.6v3h2.7v7.2a10.9 10.9 0 0 0 3.3 0v-7.2h2.4Z" fill="#fff"/><defs><linearGradient id="a" x1="12" y1="1.5" x2="12" y2="22.4" gradientUnits="userSpaceOnUse"><stop stop-color="#18ACFE"/><stop offset="1" stop-color="#0163E0"/></linearGradient></defs></svg></span>Facebook</a></li> <li><a href="/marketplace/apps/hubspot/#description" class="c-menu__item"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M17.7 8.4V6a2 2 0 0 0 1.1-1.7 2 2 0 0 0-2-2 2 2 0 0 0-1.9 2A2 2 0 0 0 16 6v2.5c-1 .2-1.8.6-2.6 1.2L6.6 4.2a2.2 2.2 0 0 0-2.7-2.6A2.2 2.2 0 0 0 2.8 5a2.2 2.2 0 0 0 2.7.5l6.8 5.2a5.4 5.4 0 0 0 0 6.2l-2 2h-.5a1.8 1.8 0 0 0-1.7 2 1.8 1.8 0 0 0 2.4 1.4 1.8 1.8 0 0 0 1-1.7v-.5l2-2a5.5 5.5 0 0 0 8.1-7 5.5 5.5 0 0 0-4-2.8h.1Zm-.8 8.2a2.8 2.8 0 0 1-2.8-3.3 2.8 2.8 0 0 1 5.1-1 2.8 2.8 0 0 1-2.3 4.3" fill="#FF7A59"/></svg></span>HubSpot</a></li> </ul> </div> </div> <a href="/marketplace/" class="c-menu__foot-action v--m-button"> Discover 200+ integrations<svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M14 7.99992H2M9.33333 3.33325L14 7.99992L9.33333 3.33325ZM14 7.99992L9.33333 12.6666L14 7.99992Z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </a> </div> </li> <li data-menu-target="root" data-controller="attribute logged-in" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass"> <button class="c-menu__item v--top" data-menu-target="top">Customers<span class="c-menu__arrow"><svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M12.6666 6L7.99992 10.6667L3.33325 6" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span></button> <div class="c-menu__sub"> <div class="c-menu__split"> <div> <ul> <li><a href="/customers/" class="c-menu__item">Our customers<br><small>Join 37000+ companies</small></a></li> <li><a href="/customers/customer-stories/" class="c-menu__item">Case Studies<br><small>How others grow with LiveChat</small></a></li> <li><a href="/customers/live-chat-reviews/" class="c-menu__item v--no-border">Reviews<br><small>What they say about us</small></a></li> </ul> </div> <div> <p class="c-menu__header">Industries</p> <ul> <li><a href="/solutions/ecommerce/" class="c-menu__item v--m-button"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M16 11V7a4 4 0 10-8 0v4M5 9h14l1 12H4L5 9z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Ecommerce</a></li> <li><a href="/solutions/it-software/" class="c-menu__item v--m-button"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M10 20l4-16m4 4l4 4-4 4M6 16l-4-4 4-4" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Software & IT</a></li> <li><a href="/solutions/education/" class="c-menu__item v--m-button"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 20v-7.5l4-2.2m0 3.7l9-5-9-5-9 5 9 5zm0 0l6.2-3.4c.8 2 1 4.3.6 6.5a12 12 0 00-6.8 3 12 12 0 00-6.8-3 12 12 0 01.6-6.5L12 14z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Education</a></li> <li><a href="/solutions/livechat-for-finance/" class="c-menu__item v--m-button"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M4 21h16M4 10h16M20 10V7l-8-4-8 4v3M7 10v11M17 10v11M12 10v11" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> </span>Finance</a></li> </ul> </div> </div> </div> </li> <li data-menu-target="root" class="u-hidden" data-controller="attribute logged-in" data-attribute-remove-class="u-hidden" data-action="logged-in:loggedIn->attribute#removeClass"> <a class="c-menu__item v--top" href="/help/" data-menu-target="top">Help Center</a> </li> <li class="v--only-mobile"> <a href="/app/" class="c-menu__item v--top">App</a> </li> <li data-menu-target="root"> <button class="c-menu__item v--top" data-menu-target="top">Resources<span class="c-menu__arrow"><svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M12.6666 6L7.99992 10.6667L3.33325 6" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span></button> <div class="c-menu__sub"> <div class="c-menu__split"> <div> <ul> <li data-controller="attribute logged-in" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass"><a href="/help/" class="c-menu__item"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M12 16a4 4 0 100-8 4 4 0 000 8z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/><path d="M12 21a9 9 0 100-18 9 9 0 000 18zM15 15l3.4 3.4M9 15l-3.4 3.4M5.6 5.6L9 9M18.4 5.6L15 9" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> </span>Help Center</a></li> <li class="v--only-mobile"><a href="/success/" class="c-menu__item" target="_blank"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0 2.7C0 1.2 1.2 0 2.7 0h18.6C22.8 0 24 1.2 24 2.7v18.6c0 1.5-1.2 2.7-2.7 2.7H2.7A2.7 2.7 0 010 21.3V2.7z" fill="#FFD000"/><path d="M7 12.6v-.2h2.6v.2c0 .9.8 1.5 2.1 1.5s2.1-.5 2.1-1.4c0-.5-.2-.8-.9-1L9.7 11c-1.6-.4-2.5-1.2-2.5-2.8C7.2 6 9 4.7 11.6 4.7c2.6 0 4.3 1.3 4.3 3.5v.1h-2.5v-.2c0-.8-.5-1.4-1.8-1.4-1.1 0-1.8.5-1.8 1.2 0 .6.3.8.8 1l3.3.8c1.6.4 2.5 1.3 2.5 2.8 0 2-2 3.6-4.7 3.6S7 14.9 7 12.6z" fill="#1B1B20"/><path fill-rule="evenodd" clip-rule="evenodd" d="M10.6 8.9c-.5-.2-.8-.4-.8-1 0-.7.7-1.2 1.8-1.2 1.3 0 1.8.6 1.8 1.4v.2h2.5v-.1V8c-.1-2-1.8-3.3-4.3-3.3C9 4.7 7.2 6 7.2 8.2c0 1.6.9 2.4 2.5 2.8l3.2.8c.7.1 1 .4 1 1 0 .8-1 1.3-2.2 1.3-1.3 0-2.1-.6-2.1-1.5v-.2H7V12.7c.1 2.3 2 3.4 4.7 3.4s4.7-1.5 4.7-3.6c0-1.5-.9-2.4-2.5-2.8l-3.3-.8zm1 6.9c2.7 0 4.4-1.5 4.4-3.3 0-.7-.2-1.2-.5-1.6-.3-.4-.9-.7-1.6-.9l-3.4-.8c-.3 0-.6-.2-.8-.4-.2-.2-.3-.5-.3-.9 0-.5.3-.9.7-1.1.4-.3.9-.4 1.5-.4.7 0 1.2.1 1.6.5.3.3.5.7.5 1h1.9c0-.8-.5-1.5-1-2-.8-.5-1.8-.9-3-.9s-2.2.3-3 .9c-.6.5-1 1.3-1 2.3 0 .7.1 1.3.5 1.6a3.2 3.2 0 001.7.9l3.2.7c.4.1.7.3.9.5.2.2.3.5.3.8 0 .6-.3 1-.8 1.3-.4.3-1 .4-1.7.4s-1.3-.1-1.7-.5c-.5-.2-.7-.7-.8-1.2H7.4c0 1 .5 1.7 1.1 2.2.8.6 1.9.8 3.2.9zM5.6 19.7l-.1-1-.1-1h.2A151.5 151.5 0 0111 17h7v2.1h-7a40.2 40.2 0 00-5.2.5h-.1z" fill="#1B1B20"/></svg> </span>Success by LiveChat<br><small>More than a business blog!</small></a></li> <li><a href="/news/" class="c-menu__item"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 5.9v13.3a1.8 1.8 0 01-3.4.6l-2.2-6.1m0 0A4 4 0 017 6h1.8C13 6 16.5 4.8 18 3v14c-1.5-1.8-5-3-9.2-3H7a4 4 0 01-1.6-.3zM18 13a3 3 0 000-6v6z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Product News</a></li> <li class="v--only-desktop"><a href="/marketplace/partners/" class="c-menu__item"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M17 20h5v-2a3 3 0 00-5.4-1.9M17 20l-.4-3.9M17 20H7m10 0v-2a5 5 0 00-.4-1.9m0 0a5 5 0 00-9.2 0M7 20H2v-2a3 3 0 015.4-1.9M7 20l.4-3.9M7 20v-2c0-.7.1-1.3.4-1.9M15 7a3 3 0 11-6 0 3 3 0 016 0zm6 3a2 2 0 11-4 0 2 2 0 014 0zM7 10a2 2 0 11-4 0 2 2 0 014 0z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Partners Marketplace</a></li> <li><a href="https://developers.livechat.com" class="c-menu__item" target="_blank" rel="noopener"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 9l3 3-3 3m5 0h3M5 20h14a2 2 0 002-2V6a2 2 0 00-2-2H5a2 2 0 00-2 2v12a2 2 0 002 2z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>API & Developers</a></li> <li><a href="https://partners.livechat.com?utm_source=livechat.com&utm_medium=referral&utm_content=top_navigation" class="c-menu__item v--no-border" target="_blank" rel="noopener"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 3a1 1 0 012 0l1.5 4.6a1 1 0 001 .7h4.8A1 1 0 0121 10L17 13a1 1 0 00-.3 1.1l1.5 4.7a1 1 0 01-1.5 1.1l-4-2.9a1 1 0 00-1.2 0l-4 2.9A1 1 0 016 18.8L7.4 14a1 1 0 00-.3-1.1L3 10a1 1 0 01.6-1.8h4.9a1 1 0 001-.7L11 2.9v0z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Partner Program</a></li> <li class="v--only-desktop"><a href="https://status.livechat.com" class="c-menu__item" target="_blank" rel="noopener"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M9 12l2 2 4-4m6 2a9 9 0 11-18 0 9 9 0 0118 0z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>System Status</a></li> </ul> </div> <div class="v--only-desktop"> <p class="c-menu__header">Learn</p> <ul> <li><a href="/success/" class="c-menu__item" target="_blank"><span class="c-menu__icon u--mr-xs"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0 2.7C0 1.2 1.2 0 2.7 0h18.6C22.8 0 24 1.2 24 2.7v18.6c0 1.5-1.2 2.7-2.7 2.7H2.7A2.7 2.7 0 010 21.3V2.7z" fill="#FFD000"/><path d="M7 12.6v-.2h2.6v.2c0 .9.8 1.5 2.1 1.5s2.1-.5 2.1-1.4c0-.5-.2-.8-.9-1L9.7 11c-1.6-.4-2.5-1.2-2.5-2.8C7.2 6 9 4.7 11.6 4.7c2.6 0 4.3 1.3 4.3 3.5v.1h-2.5v-.2c0-.8-.5-1.4-1.8-1.4-1.1 0-1.8.5-1.8 1.2 0 .6.3.8.8 1l3.3.8c1.6.4 2.5 1.3 2.5 2.8 0 2-2 3.6-4.7 3.6S7 14.9 7 12.6z" fill="#1B1B20"/><path fill-rule="evenodd" clip-rule="evenodd" d="M10.6 8.9c-.5-.2-.8-.4-.8-1 0-.7.7-1.2 1.8-1.2 1.3 0 1.8.6 1.8 1.4v.2h2.5v-.1V8c-.1-2-1.8-3.3-4.3-3.3C9 4.7 7.2 6 7.2 8.2c0 1.6.9 2.4 2.5 2.8l3.2.8c.7.1 1 .4 1 1 0 .8-1 1.3-2.2 1.3-1.3 0-2.1-.6-2.1-1.5v-.2H7V12.7c.1 2.3 2 3.4 4.7 3.4s4.7-1.5 4.7-3.6c0-1.5-.9-2.4-2.5-2.8l-3.3-.8zm1 6.9c2.7 0 4.4-1.5 4.4-3.3 0-.7-.2-1.2-.5-1.6-.3-.4-.9-.7-1.6-.9l-3.4-.8c-.3 0-.6-.2-.8-.4-.2-.2-.3-.5-.3-.9 0-.5.3-.9.7-1.1.4-.3.9-.4 1.5-.4.7 0 1.2.1 1.6.5.3.3.5.7.5 1h1.9c0-.8-.5-1.5-1-2-.8-.5-1.8-.9-3-.9s-2.2.3-3 .9c-.6.5-1 1.3-1 2.3 0 .7.1 1.3.5 1.6a3.2 3.2 0 001.7.9l3.2.7c.4.1.7.3.9.5.2.2.3.5.3.8 0 .6-.3 1-.8 1.3-.4.3-1 .4-1.7.4s-1.3-.1-1.7-.5c-.5-.2-.7-.7-.8-1.2H7.4c0 1 .5 1.7 1.1 2.2.8.6 1.9.8 3.2.9zM5.6 19.7l-.1-1-.1-1h.2A151.5 151.5 0 0111 17h7v2.1h-7a40.2 40.2 0 00-5.2.5h-.1z" fill="#1B1B20"/></svg> </span>Success by LiveChat<br><small>More than a business blog!</small></a></li> <li><a href="/customer-service-report/" class="c-menu__item">Customer Service Report<br><small>Discover the latest data</small></a></li> <li><a href="/benchmark/" class="c-menu__item">Local Benchmark<br><small>Compare your results</small></a></li> <li><a href="/webinars/" class="c-menu__item">Webinars<br><small>LiveChat Workshops</small></a></li> <li><a href="/privacy-policy-generator/" class="c-menu__item">Privacy Policy Generator<br><small>Become GDPR compliant</small></a></li> </ul> </div> </div> </div> </li> </ul> <div class="v--only-mobile b--u-p-3 u-mt-auto u-mb-0" data-controller="attribute logged-in append-params" data-append-params-params-value="region" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass"> <form data-append-params-target="form" action="https://accounts.livechat.com/signup" method="GET" data-controller="signup" data-action="signup#submit" class="o-input-group b--u-mb-3"> <input type="email" name="email" class="" style="border-color: #767680;" data-signup-target="email" placeholder="Enter your email" aria-label="Business Email" required autocomplete="email" /> <input type="hidden" name="source_id" value="header_cta" /> <input type="hidden" name="source_url" value="https://www.livechat.com/features/chat-tools/" /> <input type="hidden" name="source_type" value="website" /> <div class="o-input-group__append"> <button type="submit" class="c-btn v--signup">Sign up free</button> </div> </form> <p class="u-text-center"><a href="https://my.livechatinc.com" data-controller="track" data-track-category="Log In Button" data-track-action="Top Nav" data-track-label="Redirect to Accounts" data-action="track#send">Already a customer? <span class="u-text-primary">Log in</span></a></p> </div> </nav> <div class="c-navbar__actions" data-controller="attribute logged-in append-params" data-append-params-params-value="region" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass"> <a href="https://my.livechatinc.com" class="c-btn v--sm v--secondary hover:u-bg-gray-900 hover:u-border-gray-900 hover:u-text-black u-border-white" data-controller="track" data-track-category="Log In Button" data-track-action="Top Nav" data-track-label="Redirect to Accounts" data-action="track#send">Log in</a> <div class="lc-signup-expandable" data-controller="expandable-signup"> <form action="https://accounts.livechat.com/signup" method="GET" data-controller="signup" data-action="signup#submit" data-expandable-signup-target="form"> <div class="o-input-group"> <input type="email" name="email" class="v--sm b--u-text-sm" data-signup-target="email" data-expandable-signup-target="input" placeholder="Enter your business email" aria-label="Business Email" required autocomplete="email" /> <input type="hidden" name="source_id" value="header_cta" /> <input type="hidden" name="source_url" value="https://www.livechat.com/features/chat-tools/" /> <input type="hidden" name="source_type" value="website" /> <div class="o-input-group__append"> <button type="submit" class="c-btn v--signup v--sm">Sign up free</button> </div> </div> </form> <a data-append-params-target="link" href="https://accounts.livechat.com/signup?source_id=header_cta&source_url=https://www.livechat.com/features/chat-tools/&source_type=website" class="c-btn v--secondary hover:u-bg-signup hover:u-border-signup v--sm" data-controller="track" data-track-category="Signup" data-track-action="Signup Redirect" data-action="track#send" data-expandable-signup-target="button">Sign up free</a> </div> </div> <div class="u-hidden lg:u-hidden lg:u-ml-auto" data-controller="attribute logged-in" data-attribute-remove-class="lg:u-hidden" data-attribute-add-class="lg:u-block" data-action="logged-in:loggedIn->attribute#removeClass logged-in:loggedIn->attribute#addClass"> <div class="u-hidden lg:u-flex u-flex-row u-items-center gap-1"> <a href="https://my.livechatinc.com" class="c-btn v--sm b--u-py-1.5 v--secondary " data-controller="track" data-track-category="Log In Button" data-track-action="Top Nav" data-track-label="Instant Login" data-action="track#send">Go to app</a> <div class="c-navbar__actions u-hidden" data-controller="attribute logged-in" data-attribute-remove-class="u-hidden" data-action="logged-in:loggedInWithUserData->attribute#removeClass"> <div class="t-homepage-menu" data-controller="click-focus"> <button data-action="click-focus#toggleFocusClass" class="t-homepage-menu-button c-btn u-p-1 u-rounded u-flex u-items-center v--transparent u-border-none hover:u-bg-gray-900 "> <img data-logged-in-target="avatar" src="/images/user-avatar.370edf4b344b55dcfcaea4f1f214d235b9bbfdea238dc609ef52d7b65c355d75.svg" alt="" class="t-homepage-user-icon u-round b--u-mr-1" style="width: 32px; height: 32px; object-fit: cover;"> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M12.6666 6L7.99992 10.6667L3.33325 6" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </button> <div class="t-homepage-menu-content b--u-bg-white u-shadow"> <div class="b--u-m-2 u-flex gap-1 u-items-center"> <div><img data-logged-in-target="avatar" src="/images/user-avatar.370edf4b344b55dcfcaea4f1f214d235b9bbfdea238dc609ef52d7b65c355d75.svg" alt="" class="t-homepage-user-icon u-round" style="width: 38px; height: 38px; object-fit: cover"></div> <div> <div data-logged-in-target="name" class="b--u-text-md b--u-text-bold">User Name</div> <div data-logged-in-target="email" class="b--u-text-xs"></div> </div> </div> <div style="width:100%; margin-top:10px; margin-bottom:4px; border-bottom:1px solid #eaeaec;"></div> <a href="https://my.livechatinc.com/subscription/?source_id=user_menu&source_url=https%3A%2F%2Fwww.livechat.com%2ffeatures%2fchat-tools%2f&source_type=website" class="c-menu__item u-flex u-items-center b--u-bg-transparent u-w-full hover:u-bg-gray-900 "> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" class="b--u-mr-1"> <g stroke="#000" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_1731_971)"> <path d="M9 12H5.4a1 1 0 0 1-.7-1.7l6.6-6.6a1 1 0 0 1 1.4 0l6.6 6.6a1 1 0 0 1-.7 1.7H15v6H9v-6ZM9 21h6" /> </g> <defs> <clipPath id="clip0_1731_971"> <path fill="#fff" d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> Upgrade</a> <a href="/help/" class="c-menu__item u-flex u-items-center b--u-bg-transparent u-w-full hover:u-bg-gray-900 "> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" class="b--u-mr-1"> <g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_2_3853)"> <path d="M12 21a9 9 0 1 0 0-18 9 9 0 0 0 0 18ZM12 17v0" /> <path d="M12 13.5a1.5 1.5 0 0 1 1-1.5 2.6 2.6 0 1 0-3-4" /> </g> <defs> <clipPath id="clip0_2_3853"> <path fill="#fff" d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> Help Center</a> <button class="c-menu__item u-flex u-items-center b--u-bg-transparent u-w-full hover:u-bg-gray-900 " data-action="click-focus#removeFocusClass" onclick="LC_API.open_chat_window();return false;"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" class="b--u-mr-1"> <g clip-path="url(#clip0_2_4566)"> <path stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="m3 20 1.3-3.9a7.3 7.3 0 0 1-1.1-5.5c.3-2 1.5-3.7 3.2-4.9a9.8 9.8 0 0 1 11.8.5 7.4 7.4 0 0 1 1 10.5 9.2 9.2 0 0 1-5.2 3 10 10 0 0 1-6.3-.7L3 20" /> <path fill="#1B1B20" fill-rule="evenodd" d="M12.3 11c.6 0 1.2.6 1.2 1.3a1.2 1.2 0 1 1-2.5 0c0-.7.6-1.3 1.3-1.3ZM7.7 11c.7 0 1.3.6 1.3 1.2a1.2 1.2 0 0 1-2.5 0c0-.6.6-1.2 1.2-1.2ZM16.8 11c.6 0 1.2.6 1.2 1.3a1.2 1.2 0 1 1-2.5 0c0-.7.6-1.3 1.3-1.3Z" clip-rule="evenodd" /> </g> <defs> <clipPath id="clip0_2_4566"> <path fill="#fff" d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> Chat with us</button> <button class="c-menu__item u-flex u-items-center b--u-bg-transparent u-w-full hover:u-bg-gray-900 " data-controller="logged-in" data-action="logged-in#logout"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" class="b--u-mr-1"> <g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_2_4402)"> <path d="M14 8V6a2 2 0 0 0-2-2H5a2 2 0 0 0-2 2v12a2 2 0 0 0 2 2h7a2 2 0 0 0 2-2v-2M7 12h14m0 0-3-3m3 3-3 3" /> </g> <defs> <clipPath id="clip0_2_4402"> <path fill="#fff" d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> Logout</button> </div> </div> </div> </div> </div> </div> </div> <div class="o-wrapper"> <section class="u-bg-gray-900 b--u-py-6 b--md:u-py-12"> <div class="o-container"> <div class="o-feature"> <div class="u-text-center md:u-text-left"> <a href="/features/" class="c-link b--u-text-sm b--u-text-caps u-text-gray-300">Features</a> <h1 class="b--u-text-4xl b--u-my-4"><span class="u-text-mark">Chat tools</span></h1> <p class="b--u-text-lg b--u-mb-4">Get all the tools you need to provide excellent customer support.</p> <div class="lg:u--Mr-md"> <form action="https://accounts.livechat.com/signup" method="GET" data-controller="signup track" data-action="track#send" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="" > <div class="u-maxw-6 u-mx-auto u-flex u-flex-col sm:u-flex-row"> <input type="email" name="email" class="u-mr-xs u-mb-xs sm:u-mb-0" style="min-width: 14rem; height:58px;" data-signup-target="email" data-expandable-signup-target="input" placeholder="Enter your business email" aria-label="Business Email" required> <input type="hidden" name="source_id" value="hero"> <input type="hidden" name="source_url" value="https://www.livechat.com/features/chat-tools/"> <input type="hidden" name="source_type" value="website"> <button type="submit" class="c-btn v--signup" style="height:58px;">Sign up free</button> </div> </form> </div> <p class="u-Mt-2xs u-mb-0 u-text-p8 u-text-center md:u-text-left md:u--Mr-sm"> <span class="b--u-mr-2 u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> Free 14-day trial </span> <span class="b--u-mr-2 u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> No credit card required </span> </p> </div> <div> <img class="o-feature__zoom u-maxw-10" src="/features/chat-tools/chat-tools-hero_hubced7c968c7947d260d4807953f727de_67620_2000x0_resize_q75_h2_catmullrom_3.053f4e71cd3a24f59cbbb88568d7723f940122f4c2b91f476051048d25f6fcfa.webp" alt="LiveChat app chat features" width="1000" height="604" loading="lazy" type="image/webp"> </div> </div> </div> </section> <section class="o-container b--u-py-12 b--lg:u-py-20 u-hide-focus" id="Message-sneak-peek"> <div class="o-feature"> <div> <h2 class="b--u-text-sm b--u-text-caps b--u-mb-4">Message sneak-peek</h2> <p class="b--u-text-3xl b--u-mb-4">Reply faster</p> <p class="b--u-text-lg">Everything that your customers are typing is visible to you before they send it over. You can search for an answer faster and respond in seconds.</p> </div> <div> <div class="u-relative u-maxw-6" style=""> <video autoplay loop playsinline muted src="/features/chat-tools/chat-sneak-peek.275a53864c0b22db75237a1868fc3a476af8f26c424a91c0cdc7e398dc3df183.mp4" width="" height="" style="--aspect-ratio: /;" title="Message sneak-peek" data-lazyplay-target="video" ></video> </div> </div> </div> </section> <section class="u-bg-gray-900 b--u-py-12 u-hide-focus" id="Canned-responses"> <div class="o-container"> <div class="u-maxw-7 u-mx-auto u-text-center b--u-pb-4"> <h2 class="b--u-text-sm b--u-text-caps b--u-mb-3">Canned responses</h2> <p class="b--u-text-3xl b--u-mb-4">Save time on repeated questions</p> <p class="b--u-text-lg u-maxw-8 u-w-auto">Quickly save responses to common questions. Reuse them in conversations with just a few keystrokes.</p> </div> <div class="c-tour v--middle v--inverse" data-controller="tour"> <div class="c-tour__features v--white md:u-justify-center"> <div class="c-tour__feature v--active" data-tour-target="feature" data-action="click->tour#switch"> <h3 class="b--u-text-base b--u-text-bold">Easy to use</h3> <p class="b--u-text-base">Enter a hash sign and start typing. Suggestions will start showing right away.</p> <div class="u-relative c-tour__image" style=""> <video autoplay loop playsinline muted src="/features/chat-tools/canned-responses.d5ea210d284a3f014b62f1e6e201cb7c271a501b90fe21c2a6b110367a9f0682.mp4" width="" height="" style="--aspect-ratio: /;" title="Canned responses" data-lazyplay-target="video" ></video> </div> </div> <div class="c-tour__feature" data-tour-target="feature" data-action="click->tour#switch"> <h3 class="b--u-text-base b--u-text-bold">One-click save</h3> <p class="b--u-text-base">Finding yourself writing the same thing over and over again? Save the response with one click.</p> <div class="u-relative c-tour__image" style=""> <video autoplay loop playsinline muted src="/features/chat-tools/save-as-canned.dae1bc0d0a74e1b68b54c13bf8c4580e9da732af18ba94f6c57de42fba6d05a6.mp4" width="" height="" style="--aspect-ratio: /;" title="Saving a canned response" data-lazyplay-target="video" ></video> </div> </div> </div> <div class="c-tour__gallery" data-tour-target="gallery"> <div class="u-relative u-maxw-6" style=""> <video autoplay loop playsinline muted src="/features/chat-tools/canned-responses.d5ea210d284a3f014b62f1e6e201cb7c271a501b90fe21c2a6b110367a9f0682.mp4" width="" height="" style="--aspect-ratio: /;" title="Canned responses" data-lazyplay-target="video" ></video> </div> <div class="u-relative u-maxw-6" style=""> <video autoplay loop playsinline muted src="/features/chat-tools/save-as-canned.dae1bc0d0a74e1b68b54c13bf8c4580e9da732af18ba94f6c57de42fba6d05a6.mp4" width="" height="" style="--aspect-ratio: /;" title="Saving a canned response" hidden data-lazyplay-target="video" ></video> </div> </div> </div> </div> </section> <section> <div class="u-hidden lg:u-block u-bg-gray-900 b--u-pt-4" style="position: relative; z-index: 81;"></div> <div class="u-bg-accent b--u-py-6 b--lg:u-py-12"> <div class="o-container" style="position:relative;"> <img src="/images/cta/hand.1222c01b412c954337cc8af033334d82d49219b9704fdf79d98e8081861eb5bd.svg" class="u-w-auto t-cta-hand"> <div class="b--u-pt-3 u-flex u-flex-wrap u-justify-center u-text-center lg:u-text-left lg:u-justify-between u-items-start"> <div class="u-maxw-6"> <p class="u-text-p3 u-mb-0">Try out all LiveChat features with a free trial</p> </div> <div class="b--u-pt-2 u-maxw-6"> <form action="https://accounts.livechat.com/signup" method="GET" data-controller="signup" data-action="signup#submit"> <div class="u-maxw-6 u-mx-auto u-flex u-flex-col sm:u-flex-row"> <input type="email" name="email" class="b--u-mr-1 b--u-mb-1 sm:u-mb-0" style="min-width: 14rem;" data-signup-target="email" placeholder="Enter your business email" required> <input type="hidden" name="source_id" value="yellow_box"> <input type="hidden" name="source_url" value="https://www.livechat.com/features/chat-tools/"> <input type="hidden" name="source_type" value="website"> <button type="submit" class="c-btn v--signup">Sign up free</button> </div> </form> <p class="b--u-mt-2 b--u-text-xs u-text-center"> <span class="b--u-mr-2 u-inline-block"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z"> </path> </svg> Free 14-day trial </span> <span class="b--u-mr-2 u-inline-block"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z"> </path> </svg> AI-driven features </span> <span class="u-inline-block"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z"> </path> </svg> No credit card required </span> </p> </div> </div> </div> </div> </section> <section class="u-bg-gray-900 b--u-py-12"> <div class="o-container u-hide-focus" id="Chat-tags"> <div class="o-feature"> <div> <h2 class="b--u-text-sm b--u-text-caps b--u-mb-4">Chat tags</h2> <h3 class="b--u-text-3xl b--u-mb-4">Keep track of every conversation</h3> <p class="b--u-text-lg b--u-mb-4">Add tags to your chats to give them context. You鈥檒l always know what your customers talk about and what problems they face.</p> <p class="b--u-text-base b--u-text-bold b--u-mb-2">Better reporting with tags</p> <p class="b--u-text-base">Filter reports using tags to compare numbers between different types of cases.</p> </div> <div> <img class="o-feature__zoom u-maxw-7" src="/features/chat-tools/chat-tags_hud800d52dd194bca55240a59cae36f5a4_281446_1322x0_resize_q75_h2_catmullrom_3.9f72c1f7d792cb7d3bf7b2237f402f541182727a8a1cd9b08e6d451ad749bb22.webp" alt="Chat tags" width="661" height="572" loading="lazy" type="image/webp"> </div> </div> </div> </section> <section class="o-container b--u-pt-12 b--u-pb-4 b--md:u-py-12"> <div class="u-text-center u-hide-focus" id="Rich-messages-support"> <h2 class="b--u-text-sm b--u-text-caps b--u-mb-3">Rich messages</h2> <p class="u-maxw-9 u-mx-auto b--u-text-3xl b--u-mb-4">Engage customers with a better live chat experience</p> <p class="u-maxw-6 u-mx-auto b--u-text-lg b--u-mb-8">Send messages that are more personal, intuitive, and appealing than plain text.</p> </div> <div class="c-tour v--long b--u-mb-4 b--md:u-mb-12" data-controller="tour"> <div class="c-tour__features"> <div class="c-tour__feature v--active" data-tour-target="feature" data-action="mouseover->tour#switch"> <h3 class="b--u-text-base b--u-text-bold">Buttons</h3> <p class="b--u-text-base">A text message followed by buttons. Useful when you want to create a clickable response or build a menu.</p> <img class="c-tour__image" src="/features/chat-tools/button-mobile_hub3e519adc78e8ab5fc3b91f2ba124568_93384_836x0_resize_q75_h2_catmullrom_3.69b0076ee3bad2333daaea5a8da0f668f5ac25d074c30b941b61e4131301d9f0.webp" alt="Rich message with a button" width="418" height="714" loading="lazy" type="image/webp"> </div> <div class="c-tour__feature" data-tour-target="feature" data-action="mouseover->tour#switch"> <h3 class="b--u-text-base b--u-text-bold">Quick replies</h3> <p class="b--u-text-base">Pre-defined instant replies that can be selected by users. Convenient for scheduling, surveying, and suggesting possible answers.</p> <img class="c-tour__image u-rounded" src="/features/chat-tools/quick-replies-mobile_hu3d0735e3a8ab15b5675d9f10ad5c44a1_96018_836x0_resize_q75_h2_catmullrom_3.b63166a1b7b22d5446070796881b53b8608363823743644792825d1e0effc292.webp" alt="Rich message with a quick reply" width="418" height="714" loading="lazy" type="image/webp"> </div> <div class="c-tour__feature" data-tour-target="feature" data-action="mouseover->tour#switch"> <h3 class="b--u-text-base b--u-text-bold">Cards and carousels</h3> <p class="b--u-text-base">Cards that contain an image, a title, a description, and up to three buttons. Perfect for product recommendations. Add a few cards to create a carousel.</p> <img class="c-tour__image u-rounded" src="/features/chat-tools/cards-mobile_huf755b85251cb75d74c01f3876cff3fe3_200559_886x0_resize_q75_h2_catmullrom_3.e1e5c40908caaec77bdd7bac9de577b548864af4b443c5544ed0bd329f2ad384.webp" alt="Rich message with a mobile card" width="443" height="714" loading="lazy" type="image/webp"> </div> <div class="c-tour__feature" data-tour-target="feature" data-action="mouseover->tour#switch"> <h3 class="b--u-text-base b--u-text-bold">Moments</h3> <p class="b--u-text-base">Apps that are temporarily displayed in the chat widget so the customer can complete an action like paying or scheduling a meeting.</p> <img class="c-tour__image u-rounded" src="/features/chat-tools/moments-mobile_hudb52cec7a4c77a71d57f0f6cd7e8940f_99994_836x0_resize_q75_h2_catmullrom_3.72a1a50339831a699effa59f8decb5d322e38a62495da8d9ab8dfa16015558c8.webp" alt="Rich message with moments" width="418" height="714" loading="lazy" type="image/webp"> </div> </div> <div class="c-tour__gallery t-f-ct-rm-background" data-tour-target="gallery"> <img class="t-f-ct-rm-button" src="/features/chat-tools/button_hube97d69df3d92695e5df7440e98f08c9_18147_472x0_resize_q75_h2_catmullrom_3.7e0c0f4a27fdba1f1523b9312a942fdc92aba5c2247c5a179a1ca47834cc7fe6.webp" alt="Rich message with a button" width="236" height="329" loading="lazy" type="image/webp"> <img class="t-f-ct-rm-quickreplies" src="/features/chat-tools/quick-replies_hua2e9d9ae7a97804a36293ed58bbc1593_18437_427x0_resize_q75_h2_catmullrom_3.536939e6f4aa87104274615a1eb6e8d0336ca0a5d8b027972e9ab22ef0556aff.webp" alt="Rich message with a quick reply" width="213" height="183" hidden="true" type="image/webp"> <img class="t-f-ct-rm-cards" src="/features/chat-tools/cards_huc24cf6cac42eab9f81652b568b358904_177157_886x0_resize_q75_h2_catmullrom_3.d296eef591be88a0f8e662f3c3ed39157d77a248bedccf67504a7fbabe1ed6ed.webp" alt="Rich message with cards" width="443" height="501" hidden="true" type="image/webp"> <img class="t-f-ct-rm-moments" src="/features/chat-tools/moments_hu8fdcac06c6442721af61580303592aaf_25427_680x0_resize_q75_h2_catmullrom_3.ac125101aafab6a0b34f0b8b33c776d69f39d7fe37fa771dd0a569f04a561f7a.webp" alt="Rich message with moments" width="340" height="418" hidden="true" type="image/webp"> </div> </div> <p class="u-text-center b--u-text-xs">Rich messages are available through integrations with services like <a href="/marketplace/apps/chatbot/" target="_blank">ChatBot</a>, <a href="/marketplace/apps/shopify-live-chat/" target="_blank">Shopify</a>, and <a href="/marketplace/apps/calendly/" target="_blank">Calendly</a>. </p> </section> <section class="u-bg-gray-900"> <div class="o-container b--u-py-12 b--lg:u-py-20 u-hide-focus" id="File-sharing"> <div class="o-feature v--inverse"> <div> <h2 class="b--u-text-sm b--u-text-caps b--u-mb-4">File sharing</h2> <p class="b--u-text-3xl b--u-mb-4">Share anything</p> <p class="b--u-text-lg b--u-mb-6">Drag and drop files to send them on chat. Screenshots, offers, catalogs. Whatever makes supporting your customers easier. Oh! Customers can send files, too.</p> <p class="b--u-text-sm u-mb-0">We support these file formats (and many others):</p> <div class="lg:u-maxw-3"> <div class="lg:u-flex b--u-mb-2"> <div class="u-flex b--u-mt-2"> <div class="t-tooltip"> <img class="u-w-auto b--u-mr-2" src="/features/chat-tools/filetype-jpg.26d447a43a7eb77f7b31c7a6ed929b4a7f48742691447dd9d7983e0fc664556e.svg" loading="lazy"> <span class="t-f-ct-tooltiptext b--u-text-2xs u-text-white u-rounded u-text-center">.jpg, .png, .gif, .tif, .bmp, and more</span> </div> <div class="t-tooltip"> <img class="u-w-auto b--u-mr-2" src="/features/chat-tools/filetype-pdf.af601a4b6f513bb85eca0555d982132e1311616d9e8acee8572074ccdb9bbc3e.svg" loading="lazy"> <span class="t-f-ct-tooltiptext b--u-text-2xs u-text-white u-rounded u-text-center">.pdf, .ps, .eps, and more</span> </div> <div class="t-tooltip"> <img class="u-w-auto b--u-mr-2" src="/features/chat-tools/filetype-ppt.6da71178959605f51b887b3bd9096c63441ec719879766222a607b551020c99e.svg" loading="lazy"> <span class="t-f-ct-tooltiptext b--u-text-2xs u-text-white u-rounded u-text-center">.ptx, .ppt, .keynote, and more</span> </div> <div class="t-tooltip"> <img class="u-w-auto b--u-mr-2" src="/features/chat-tools/filetype-mp3.09e3f3a1f49da3c2744044e5f88b3a53d971206ecc6a6856cb50ecbe7d2a27c7.svg" loading="lazy"> <span class="t-f-ct-tooltiptext b--u-text-2xs u-text-white u-rounded u-text-center">.mp3, .wav, .aif, .mpg, .ogg, and more</span> </div> <div class="t-tooltip"> <img class="u-w-auto b--u-mr-2 lg:u-ml-0" src="/features/chat-tools/filetype-xls.6da7cc507cd338250b78a12d0e924a29e6fa34ece2c839e4e1fcd339e45db28c.svg"> <span class="t-f-ct-tooltiptext b--u-text-2xs u-text-white u-rounded u-text-center">.xls, .xlm and more</span> </div> </div> <div class="u-flex b--u-mt-2"> <div class="t-tooltip"> <img class="u-w-auto b--u-mr-2" src="/features/chat-tools/filetype-exe.1868be685bca1a9a0f44dd460ec570f5df0adf623e0647288e1db192b1a2a4a2.svg" loading="lazy"> <span class="t-f-ct-tooltiptext b--u-text-2xs u-text-white u-rounded u-text-center">.exe, .bat, and more</span> </div> <div class="t-tooltip"> <img class="u-w-auto b--u-mr-2" src="/features/chat-tools/filetype-html.dac6d5e961b25b5385f7780a734d4c6ff5037f6860eafc1c6b7d1385bc1ff518.svg" loading="lazy"> <span class="t-f-ct-tooltiptext b--u-text-2xs u-text-white u-rounded u-text-center">.html, .css, and more</span> </div> <div class="t-tooltip"> <img class="u-w-auto b--u-mr-2" src="/features/chat-tools/filetype-zip.fba6b709661056d30b9b802f97fb6933199c1dac484180d5ed42ac9bafdcc6cb.svg" loading="lazy"> <span class="t-f-ct-tooltiptext b--u-text-2xs u-text-white u-rounded u-text-center">.zip, .rar, .7z, and more</span> </div> <div class="t-tooltip"> <img class="u-w-auto b--u-mr-2" src="/features/chat-tools/filetype-txt.c476e65c57dd0eaf9c690426677ec499b086ab3a84698da79fa92bc4b1122924.svg" loading="lazy"> <span class="t-f-ct-tooltiptext b--u-text-2xs u-text-white u-rounded u-text-center">.docx, .rtf, .txt, .eml, and more</span> </div> <div class="t-tooltip"> <img class="u-w-auto b--u-mr-2 lg:u-ml-0" src="/features/chat-tools/filetype-video.fb243012b921712f0293eab5e8848f9292c3bb6ece584c63d20c5625ec8bb07a.svg" loading="lazy"> <span class="t-f-ct-tooltiptext b--u-text-2xs u-text-white u-rounded u-text-center">.mov, .avi, .mp4, .flv, .3gp, and more</span> </div> </div> </div> </div> </div> <div> <img class="o-feature__zoom u-maxw-8" src="/features/chat-tools/file-sharing_hub295a847cd9ae8eb389f86e9902f2d36_159200_1574x0_resize_q75_h2_catmullrom_3.eff7e3a77e4ca2b171b68cce437289aade72d4b7d231888a61d366164bafec2d.webp" alt="File sharing within the chat widget" width="787" height="705" loading="lazy" type="image/webp"> </div> </div> </div> </section> <section class="o-container b--u-pt-12 b--md:u-py-12 b--lg:u-py-20"> <div class="o-feature u-hide-focus" id="Chat-archives"> <div> <h2 class="b--u-text-sm b--u-text-caps b--u-mb-4">Chat archives</h2> <div id="trigger1"></div> <p class="b--u-text-3xl b--u-mb-4">Find past conversations</p> <p class="b--u-text-lg">All chats are stored and can be accessed later on. Use filters to quickly find conversations that include a certain phrase, were handled by a particular agent, or happened during a specific time.</p> </div> <div class="t-f-ct-ca-background"> <div class="t-f-ct-chat-archives t-f-scrollmagic t-f-images-out"> <div class="f-t-ct-chat-archives-chats"> <div id="jerry"> <img class="t-f-ct-ca-chat b--u-mb-2 t-f-fade" src="/features/chat-tools/jerry_hu2b32faab7c0b2e267dc52e00944d396f_5135_542x0_resize_q75_h2_catmullrom_3.4b897de414f36a5fc70370b485754d468af6708207c01b73cec34a5c292221b8.webp" alt="LiveChat chat archives" width="271" height="100" loading="lazy" type="image/webp"> </div> <img class="t-f-ct-ca-chat b--u-mb-2 t-f-fade" src="/features/chat-tools/michael_hu649c29226b35ae3fd60e7a32b38b37ec_5521_542x0_resize_q75_h2_catmullrom_3.94847c5b01cfc8f788ce76e107593645b38f031614426187b9d4c1b3691f8320.webp" alt="LiveChat chat archives" width="271" height="95" loading="lazy" type="image/webp"> <img class="t-f-ct-ca-chat b--u-mb-2 t-f-fade" src="/features/chat-tools/samantha_hu2ce692027d60f1a3808df268389870b2_5075_542x0_resize_q75_h2_catmullrom_3.4ac463ff8ba8f177a023461ede73d27e4ca1303b5f0fa350d369e3b6bbf89154.webp" alt="LiveChat chat archives" width="271" height="95" loading="lazy" type="image/webp"> <img class="t-f-ct-ca-chat b--u-mb-2 t-f-fade" src="/features/chat-tools/message-mail_hu9bd2b073b019422df14869598bec2ebd_1450_542x0_resize_q75_h2_catmullrom_3.18236b6123551ba7091b34c7d9385f650559013ddc40bd4ee87c84eb05612e3f.webp" alt="LiveChat chat archives" width="271" height="95" loading="lazy" type="image/webp"> </div> </div> </div> </div> </section> <section class="u-bg-gray-900"> <div class="o-container b--u-pt-12 b--md:u-py-12 b--lg:u-py-20 u-hide-focus" id="Inactivity-messages"> <div class="o-feature v--inverse"> <div> <h2 class="b--u-text-sm b--u-text-caps b--u-mb-4">Inactivity messages</h2> <p class="b--u-text-3xl b--u-mb-4">Never lose your leads again</p> <p class="b--u-text-lg b--u-mb-4">Stay in touch with customers even when your agents are too busy to reply instantly.</p> <p class="b--u-text-base b--u-text-bold b--u-mb-1.5">Ask for email</p> <p class="b--u-text-base u-mb-0">If a visitor hasn't heard from an agent after a specified amount of time, you can still keep your lead engaged by asking for their email address.</p> </div> <div> <img class="o-feature__zoom u-maxw-7" src="/features/chat-tools/automated-response_hu37967561133dc93281baf9384c69a058_216721_2240x0_resize_q75_h2_catmullrom.6a2732acc4c812cd23aef4f2cc5b39548889847a53110cb1817204232775ebb0.webp" alt="Inactivity messages in LiveChat" width="640" height="535" loading="lazy" type="image/webp"> </div> </div> </div> </section> <section> <div class="u-hidden lg:u-block u-bg-gray-900 b--u-pt-4" style="position: relative; z-index: 81;"></div> <div class="u-bg-accent b--u-py-6 b--lg:u-py-12"> <div class="o-container" style="position:relative;"> <img src="/images/cta/hand.1222c01b412c954337cc8af033334d82d49219b9704fdf79d98e8081861eb5bd.svg" class="u-w-auto t-cta-hand"> <div class="b--u-pt-3 u-flex u-flex-wrap u-justify-center u-text-center lg:u-text-left lg:u-justify-between u-items-start"> <div class="u-maxw-6"> <p class="u-text-p3 u-mb-0">Provide personal support to all your customers</p> </div> <div class="b--u-pt-2 u-maxw-6"> <form action="https://accounts.livechat.com/signup" method="GET" data-controller="signup" data-action="signup#submit"> <div class="u-maxw-6 u-mx-auto u-flex u-flex-col sm:u-flex-row"> <input type="email" name="email" class="b--u-mr-1 b--u-mb-1 sm:u-mb-0" style="min-width: 14rem;" data-signup-target="email" placeholder="Enter your business email" required> <input type="hidden" name="source_id" value="yellow_box"> <input type="hidden" name="source_url" value="https://www.livechat.com/features/chat-tools/"> <input type="hidden" name="source_type" value="website"> <button type="submit" class="c-btn v--signup">Sign up free</button> </div> </form> <p class="b--u-mt-2 b--u-text-xs u-text-center"> <span class="b--u-mr-2 u-inline-block"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z"> </path> </svg> Free 14-day trial </span> <span class="b--u-mr-2 u-inline-block"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z"> </path> </svg> AI-driven features </span> <span class="u-inline-block"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z"> </path> </svg> No credit card required </span> </p> </div> </div> </div> </div> </section> <section class="o-container b--u-pt-12 b--md:u-py-12 u-hide-focus" id="Notifications"> <div class="o-feature"> <div> <h2 class="b--u-text-sm b--u-text-caps b--u-mb-4">Notifications</h2> <p class="b--u-text-3xl b--u-mb-4">Never miss a chat</p> <p class="b--u-text-lg">Sound and visual notifications from LiveChat apps ensure that no chat or new message goes unnoticed. You can choose which notifications you want to receive.</p> </div> <div class="t-f-ct-n-background u-relative" id="trigger2"> <div class="t-f-ct-n-notification u-absolute"> <img class="t-f-ct-n-information u-relative u-rounded u-shadow-xl" src="/features/chat-tools/information_hu698afd3fbf6bfb6fcbd109c341f1128c_4220_676x0_resize_q75_h2_catmullrom_3.b2b5423a624313f3ad3733299299120fa99c84e01daf2d4998c4dee3b827f7b0.webp" alt="LiveChat notification" width="338" height="104" loading="lazy" type="image/webp"> <img class="t-f-ct-n-ring u-relative" src="/features/chat-tools/ring.4dbc8d89f058490965093ade4524714744f12af338f9781b5b77005fd19bf525.svg" alt="LiveChat notification" loading="lazy"> </div> </div> </div> </section> <section class="u-bg-gray-900 b--u-py-12 u-hide-focus" id="Chat-tools-other-features"> <div class="o-container u-hide-focus" id="Chat-transfer"> <div class="o-feature v--inverse"> <div> <h2 class="b--u-text-sm b--u-text-caps b--u-mb-4">Chat transfer</h2> <p class="b--u-text-3xl b--u-mb-4">Help your teammates</p> <p class="b--u-text-lg b--u-mr-8 b--u-mb-3">Your agents can work as a team and transfer chats when necessary. It鈥檚 extra handy when you come across cases that only a particular member of the team can handle.</p> </div> <div> <img class="u-maxw-6" src="/features/chat-tools/chat-transfer_hu9a8ce67ae726ac60e124dfd835b774a0_456377_1065x0_resize_q75_h2_catmullrom_3.c8a20f56f74d4b1a0958cf8245568dbfa8230484ea71e090ccc7f48f96211668.webp" alt="Chat transfer in LiveChat" width="532" height="554" loading="lazy" type="image/webp"> </div> </div> </div> </section> <section class="o-container b--u-py-12"> <div class="u-text-center b--u-pb-8 u-hide-focus" id="Chat-ratings"> <h2 class="b--u-text-sm b--u-text-caps b--u-mb-3 u-hide-focus" id="Rating-comments">Chat ratings</h2> <p class="b--u-text-3xl b--u-mb-4 u-hide-focus" id="Post-chat-surveys">Improve your customer service</p> <p class="u-maxw-8 u-mx-auto b--u-text-lg u-mb-0">Gather feedback to know if your customers are happy with their live chat experience.</p> </div> <div class="c-tour v--middle" data-controller="tour"> <div class="c-tour__features"> <div class="c-tour__feature v--active" data-tour-target="feature" data-action="mouseover->tour#fadeIn"> <h3 class="b--u-text-base b--u-text-bold">Chat rating</h3> <p class="b--u-text-base">It only takes one click for a customer to show how they rate your support team.</p> <img class="c-tour__image t-f-ct-cr-background u-rounded" src="/features/chat-tools/chat-rating_hu37a145a7475b475a0d8ee38e1f0e12b4_66249_1080x0_resize_q75_h2_catmullrom_3.c552563d64d34600f82d251c8eacc85ebd5e851fc33422840f2b969c1b415a96.webp" alt="Chat rating in the chat widget" width="540" height="540" loading="lazy" type="image/webp"> </div> <div class="c-tour__feature" data-tour-target="feature" data-action="mouseover->tour#fadeIn"> <h3 class="b--u-text-base b--u-text-bold">Post-chat survey</h3> <p class="b--u-text-base">Get specific feedback with short surveys showing after each chat.</p> <img class="c-tour__image t-f-ct-cr-background u-rounded" src="/features/chat-tools/post-chat-survey_huec216559d8796072445e656c81cc24b2_73994_1080x0_resize_q75_h2_catmullrom_3.730f4f67b6b973b2b2f8ec77f15334c62905940e4b0fc615f13ab0565d87e04a.webp" alt="Post-chat survey in the chat widget" width="540" height="540" loading="lazy" type="image/webp"> </div> <div class="c-tour__feature" data-tour-target="feature" data-action="mouseover->tour#fadeIn"> <h3 class="b--u-text-base b--u-text-bold">Customer satisfaction report</h3> <p class="b--u-text-base">Check how each of your agents is rated to see where your team can improve.</p> <img class="c-tour__image t-f-ct-cr-background u-rounded" src="/features/chat-tools/satisfaction-report_hu1143449082b41b6bb85302147349361e_144120_1080x0_resize_q75_h2_catmullrom_3.c99acecc803cc915bd201b71f2d3b5c2e5699a0796cb8cab6f3f7be61cb43fd1.webp" alt="Customer satisfaction report in LiveChat app" width="540" height="540" loading="lazy" type="image/webp"> </div> </div> <div class="c-tour__gallery t-f-ct-cr-background u-bg-gray-900" data-tour-target="gallery"> <img class="u-maxw-6 u-rounded" src="/features/chat-tools/chat-rating_hu37a145a7475b475a0d8ee38e1f0e12b4_66249_1080x0_resize_q75_h2_catmullrom_3.c552563d64d34600f82d251c8eacc85ebd5e851fc33422840f2b969c1b415a96.webp" alt="Chat rating in the chat widget" width="540" height="540" loading="lazy" type="image/webp"> <img class="u-maxw-6 u-rounded" src="/features/chat-tools/post-chat-survey_huec216559d8796072445e656c81cc24b2_73994_1080x0_resize_q75_h2_catmullrom_3.730f4f67b6b973b2b2f8ec77f15334c62905940e4b0fc615f13ab0565d87e04a.webp" alt="Post-chat survey in the chat widget" width="540" height="540" hidden="true" type="image/webp"> <img class="u-maxw-6 u-rounded" src="/features/chat-tools/satisfaction-report_hu1143449082b41b6bb85302147349361e_144120_1080x0_resize_q75_h2_catmullrom_3.c99acecc803cc915bd201b71f2d3b5c2e5699a0796cb8cab6f3f7be61cb43fd1.webp" alt="Customer satisfaction report in LiveChat app" width="540" height="540" hidden="true" type="image/webp"> </div> </div> </section> <section class="u-bg-gray-900 b--u-pt-8 b--lg:u-pt-12"> <h3 class="o-container b--u-text-2xl u-text-center b--u-pb-6 b--md:u-pb-12"><span class="u-text-mark">Discover</span> more features</h3> <div class="u-hidden md:u-block o-container-xl"> <img src="/images/features/read-next.ce1c86a76b59b77ad4ed975a083d64f588e8638a6ec570bdf0c229b212469a40.svg" class="u-w-auto u-ml-0 u-mb-0" alt=""> </div> <div class="o-container" data-controller="attribute" data-attribute-target="element" data-attribute-add-class="t-all-features-big"> <div class="u-hidden md:u-block u-text-center u-absolute t-all-features-button" data-attribute-target="element" data-action="click->attribute#addClass"> <button class="c-btn u-bg-black hover:u-bg-gray-200 u-text-white" data-controller="track" data-track-category="Features" data-track-action="Expanded" data-action="track#send">See more</button> </div> <div class="t-all-features"> <div class="o-columns v--three b--u-pb-8 b--md:u-pb-12 t-f-features-list b--md:u-pt-0.5 b--md:u-px-0.5"> <a href="https://www.livechat.com/features/agent-availability/" class="u-bg-white v--reset u-flex u-flex-col u-justify-between u-text-black u-shadow u-rounded t-all-features-feature u-hover-lift b--u-px-2 b--md:u-px-4 b--u-py-3 b--u-mr-3 md:u-mr-0 b--u-mt-3 md:u-mt-0"> <div> <img src="/features/agent-availability/icon.svg" alt="" class="u-w-auto u-ml-0 b--u-mb-6"> <h5 class="b--u-text-lg b--u-text-bold">Agent Availability</h5> <p class="b--u-text-sm u-hidden md:u-block">Let customers reply according to their own schedule with asynchronous communication.</p> </div> <p class="c-link b--u-text-sm b--u-text-bold u-hidden md:u-block">Learn more</p> </a> <a href="https://www.livechat.com/features/chat-api/" class="u-bg-white v--reset u-flex u-flex-col u-justify-between u-text-black u-shadow u-rounded t-all-features-feature u-hover-lift b--u-px-2 b--md:u-px-4 b--u-py-3 b--u-mr-3 md:u-mr-0 b--u-mt-3 md:u-mt-0"> <div> <img src="/features/chat-api/icon.svg" alt="" class="u-w-auto u-ml-0 b--u-mb-6"> <h5 class="b--u-text-lg b--u-text-bold">LiveChat APIs</h5> <p class="b--u-text-sm u-hidden md:u-block">Use our APIs to automate your work and create custom integrations</p> </div> <p class="c-link b--u-text-sm b--u-text-bold u-hidden md:u-block">Learn more</p> </a> <a href="https://www.livechat.com/features/channels/" class="u-bg-white v--reset u-flex u-flex-col u-justify-between u-text-black u-shadow u-rounded t-all-features-feature u-hover-lift b--u-px-2 b--md:u-px-4 b--u-py-3 b--u-mr-3 md:u-mr-0 b--u-mt-3 md:u-mt-0"> <div> <img src="/features/channels/icon.svg" alt="" class="u-w-auto u-ml-0 b--u-mb-6"> <h5 class="b--u-text-lg b--u-text-bold">Messaging channels</h5> <p class="b--u-text-sm u-hidden md:u-block">Reach your customers wherever they are</p> </div> <p class="c-link b--u-text-sm b--u-text-bold u-hidden md:u-block">Learn more</p> </a> <a href="https://www.livechat.com/features/customization/" class=" v--reset u-flex u-flex-col u-justify-between u-text-black u-shadow u-rounded t-all-features-feature u-hover-lift b--u-px-2 b--md:u-px-4 b--u-py-3 b--u-mr-3 md:u-mr-0 b--u-mt-3 md:u-mt-0"> <div> <img src="/features/customization/icon.svg" alt="" class="u-w-auto u-ml-0 b--u-mb-6"> <h5 class="b--u-text-lg b--u-text-bold">Customization</h5> <p class="b--u-text-sm u-hidden md:u-block">Change the look of your chat widget so it matches your website鈥檚 design.</p> </div> <p class="c-link b--u-text-sm b--u-text-bold u-hidden md:u-block">Learn more</p> </a> <a href="https://www.livechat.com/features/engaging-customers/" class=" v--reset u-flex u-flex-col u-justify-between u-text-black u-shadow u-rounded t-all-features-feature u-hover-lift b--u-px-2 b--md:u-px-4 b--u-py-3 b--u-mr-3 md:u-mr-0 b--u-mt-3 md:u-mt-0"> <div> <img src="/features/engaging-customers/icon.svg" alt="" class="u-w-auto u-ml-0 b--u-mb-6"> <h5 class="b--u-text-lg b--u-text-bold">Engaging customers</h5> <p class="b--u-text-sm u-hidden md:u-block">Discover how LiveChat helps you get more chats</p> </div> <p class="c-link b--u-text-sm b--u-text-bold u-hidden md:u-block">Learn more</p> </a> <a href="https://www.livechat.com/features/reports-and-analytics/" class=" v--reset u-flex u-flex-col u-justify-between u-text-black u-shadow u-rounded t-all-features-feature u-hover-lift b--u-px-2 b--md:u-px-4 b--u-py-3 b--u-mr-3 md:u-mr-0 b--u-mt-3 md:u-mt-0"> <div> <img src="/features/reports-and-analytics/icon.svg" alt="" class="u-w-auto u-ml-0 b--u-mb-6"> <h5 class="b--u-text-lg b--u-text-bold">Reports & analytics</h5> <p class="b--u-text-sm u-hidden md:u-block">Get an overview and in-depth data about your chat and agent activity</p> </div> <p class="c-link b--u-text-sm b--u-text-bold u-hidden md:u-block">Learn more</p> </a> <a href="https://www.livechat.com/features/sales-ecommerce/" class=" v--reset u-flex u-flex-col u-justify-between u-text-black u-shadow u-rounded t-all-features-feature u-hover-lift b--u-px-2 b--md:u-px-4 b--u-py-3 b--u-mr-3 md:u-mr-0 b--u-mt-3 md:u-mt-0"> <div> <img src="/features/sales-ecommerce/icon.svg" alt="" class="u-w-auto u-ml-0 b--u-mb-6"> <h5 class="b--u-text-lg b--u-text-bold">Sales & ecommerce</h5> <p class="b--u-text-sm u-hidden md:u-block">Sell, generate leads, and improve sales workflow using LiveChat</p> </div> <p class="c-link b--u-text-sm b--u-text-bold u-hidden md:u-block">Learn more</p> </a> <a href="https://www.livechat.com/features/security/" class=" v--reset u-flex u-flex-col u-justify-between u-text-black u-shadow u-rounded t-all-features-feature u-hover-lift b--u-px-2 b--md:u-px-4 b--u-py-3 b--u-mr-3 md:u-mr-0 b--u-mt-3 md:u-mt-0"> <div> <img src="/features/security/icon.svg" alt="" class="u-w-auto u-ml-0 b--u-mb-6"> <h5 class="b--u-text-lg b--u-text-bold">Security</h5> <p class="b--u-text-sm u-hidden md:u-block">Focus on growing your business. We will make sure your data is safe</p> </div> <p class="c-link b--u-text-sm b--u-text-bold u-hidden md:u-block">Learn more</p> </a> <a href="https://www.livechat.com/features/team-management/" class=" v--reset u-flex u-flex-col u-justify-between u-text-black u-shadow u-rounded t-all-features-feature u-hover-lift b--u-px-2 b--md:u-px-4 b--u-py-3 b--u-mr-3 md:u-mr-0 b--u-mt-3 md:u-mt-0"> <div> <img src="/features/team-management/icon.svg" alt="" class="u-w-auto u-ml-0 b--u-mb-6"> <h5 class="b--u-text-lg b--u-text-bold">Team management</h5> <p class="b--u-text-sm u-hidden md:u-block">Help your team get more efficient with LiveChat</p> </div> <p class="c-link b--u-text-sm b--u-text-bold u-hidden md:u-block">Learn more</p> </a> </div> </div> </div> </section> <section class="b--u-pt-12 b--lg:u-pt-20"> <div class="o-container"> <div class="o-feature v--inverse"> <div> <img src="/features/chat-tools/testimonial.png" class="u-maxw-5 b--u-px-6 md:u-px-0 u-mx-auto" alt="Image showing LiveChat's customer" > </div> <div class="b--lg:u-pl-6"> <blockquote class="b--u-text-2xl b--u-mb-6"> It鈥檚 <span class="u-text-mark">very intuitive</span> and all the new improvements make our work much more comfortable. </blockquote> <p class="b--u-text-base"> <span class="b--u-text-base b--u-text-bold">Anita Patla</span>, Team Manager, NJU mobile</p> </div> </div> </section> <section class="o-container u-text-center b--u-pt-12 b--md:u-pt-12 b--md:u-pb-6"> <p class="b--u-text-lg b--u-text-bold b--u-mb-6 b--md:u-mb-12"><span class="u-text-mark">37,000+ customers</span> can't be wrong</p> <img src="/images/features/logotypes-desktop.97bff8db2cd92a87c5b424b83b9fa88011a6c412e4d72357e0588c27e03f2211.png" class="u-hidden lg:u-block" style="max-width: 928px;" alt="Companies that use LiveChat" > <img src="/images/features/logotypes-tablet.831e7c027f9f3802dc64ed7b625759218155efaabffc49bd7cceb6d28cb80205.png" class="u-hidden md:u-block lg:u-hidden" style="max-width: 629px;" alt="Companies that use LiveChat" > <img src="/images/features/logotypes-mobile.6db3b9067cb16010c32f3cc152d3c591926ccbeb0cd9e5478d27a670c743573c.png" class="u-block md:u-hidden u-maxw-5" style="max-width: 447px;" alt="Companies that use LiveChat" > </section> <section class="b--u-bg-black-50"> <div class="o-container-xl u-w-full u-mx-auto b--u-px-2 b--sm:u-px-4 b--md:u-px-6 b--lg:u-px-12 b--u-py-4 b--md:u-py-12"> <h2 class="b--u-text-xl b--u-mb-3" id="faq"> Frequently Asked Questions </h2> <div class="c-faq" data-controller="attribute"> <div class="faq b--o-grid b--o-grid--1 b--md:o-grid--2 b--o-grid--gap-0 b--md:o-grid--gap-4 b--u-mb-6 u-text-left" itemscope itemtype="https://schema.org/FAQPage"> <div itemprop="name" class="u-hidden">Frequently Asked Questions</div> <div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">What is chat tool? See the definition!</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Chat tool is software businesses use on their website to communicate with customers in real time. It helps to develop business, increase sales, and improve customer service. With a chat tool, companies can instantly engage with their customers, answer their questions, and provide support. Using a chat tool can help businesses to improve their customer experience, increase customer satisfaction, and build customer loyalty. It also helps to reduce response time, which is crucial in today's fast-paced business environment. By using a chat tool, businesses can gather valuable customer feedback, which can be used to improve their products and services. Overall, a chat tool is essential for any business that wants to stay competitive in today's digital world.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">How do website chat tools work?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Website chat tools are software applications allowing businesses to communicate with their visitors in real-time. These tools are typically installed on a website and appear as a chat box or widget that visitors can use to initiate a conversation with a business representative. Website chat tools use a combination of technologies, including web-based chat software, messaging protocols, and artificial intelligence. When a visitor initiates a chat, the chat tool sends a message to the business's chat software, which then connects the visitor with a representative. The chat tool can also use AI to provide automated responses to common questions, freeing up representatives to handle more complex inquiries. Overall, website chat tools are an effective way for businesses to engage with their customers and provide a better user experience.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">Why should you use a chat tool for the website?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Using a chat tool for your website can significantly enhance your customer experience and boost your business. With a chat tool, you can provide instant customer support, answer their questions, and resolve their issues in real time. This can lead to increased customer satisfaction and loyalty, as well as higher conversion rates and sales. Moreover, a chat tool can help you gather valuable customer feedback, which can be used to improve your products and services. It can also help you identify and address any issues or concerns your customers may have before they become more significant problems. Overall, a chat tool is a powerful tool that can help you build stronger relationships with your customers and grow your business. So, to stay ahead of the competition and provide the best possible customer experience, consider adding a chat tool to your website today.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">How can online chat tools help grow business?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Online chat tools for business can help grow your business in several ways. Firstly, they provide a quick and easy way for customers to get in touch with your business, which can improve customer satisfaction and loyalty. Secondly, they can help you to generate leads and increase sales by allowing you to engage with potential customers in real time. Finally, they can help you to improve your customer service by providing a platform for customers to ask questions and receive support. Using an online chat tool for business can also help you to save time and money by automating specific tasks and reducing the need for phone support. Additionally, it can help you to gather valuable customer data and feedback, which can be used to improve your products and services. Overall, an online chat tool is helpful for any business looking to improve customer engagement, generate leads, and increase sales.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">Are free chat tools available?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Yes, there are free chat tools available on the market. However, it's essential to remember that free tools often come with many limitations and may not provide the proper user experience. That's why we recommend LiveChat as a premium chat tool offering many features and benefits. With LiveChat, you can enjoy real-time customer communication, access to advanced analytics and reporting, and seamless integration with other business tools. Plus, our customer support team is available 24/7 to help you with any questions or issues. So while free chat tools seem like a good option, investing in a premium tool like LiveChat can ultimately lead to better customer satisfaction and increased sales.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">How to reply quick to customer queries?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Implementing a live chat or chatbot widget on the website is one of the best solutions for providing fast replies to customer queries. These tools allow quick and efficient communication with customers, giving them the answers they need in real-time. Live chats and chatbots are not only fast, but those apps also provide a personalized experience for customers. These tools can quickly and accurately address customer concerns using keywords and optimizing responses. This not only improves customer satisfaction but also helps to increase conversions and sales. So, if you're looking for a way to provide fast replies to customer queries, consider implementing a live chat or chat bot on your website.</span></p> </div> </div> <div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">Which live chat tool is best?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Regarding live chat tools, LiveChat is the best option available. It offers a wide range of features that make it easy for businesses to communicate with their customers in real time. With LiveChat, you can easily manage multiple chats simultaneously, customize your chat widget to match your brand, and even integrate it with other tools like CRM software. Plus, it's incredibly user-friendly, so you don't need a tech expert to use it. Overall, LiveChat is the way to go if you're looking for the best chat tool to improve your customer service and boost your sales. An excellent choice is also <a href='https://www.chatbot.com/?utm_source=livechat.com&utm_medium=referral&utm_campaign=features-chat-tools-faq'>ChatBot</a> provided by LiveChat company.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">What features do chat tools have?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Chat tools are essential for communication in today's digital world. They offer a range of features that make communication more accessible and efficient. Some standard chat tool features include real-time messaging, file sharing, video and voice calls, screen sharing, and group chats. These features allow users to communicate with each other in various ways, depending on their needs. Real-time messaging is an essential feature of chat tools. It allows users to send and receive messages instantly, making communication faster and more efficient. File sharing is another vital feature enabling users to share documents, images, and other files. Video and voice calls are also popular features that allow users to communicate face-to-face, even if they are not in the exact location. Screen sharing is another helpful feature that allows users to share their screens with others, making collaborating easier on projects. Finally, group chats allow users to communicate with multiple people at once, making it easier to coordinate and collaborate on projects. Overall, chat tools offer a range of features that make communication more accessible and more efficient. Whether you need to send a quick message or collaborate on a project with a team, chat tools have the features you need to get the job done. So if you're looking for a way to communicate more effectively, consider using a chat tool software that offers the features required.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">How can you make a chat tool on the website?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">To add a chat tool to your website, you can use a third-party service like LiveChat or integrate it directly into your website's code. LiveChat allows you to communicate with your website visitors in real-time, providing a personalized experience and improving customer satisfaction. With features like chat transcripts, visitor tracking, and customizable chat widgets, LiveChat app is a powerful tool for any website looking to improve their customer support and engagement. Simply sign up for a LiveChat account, customize your chat widget, and start chatting with your website visitors today!</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">Does LiveChat provide a chat tool?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Yes, LiveChat provides a powerful chat tool application that enables businesses to communicate with their customers in real time. Our chat tool is designed to help companies to engage with their customers, answer their queries, and provide them with the support they need. With LiveChat app, businesses can easily manage their chats, track performance, and improve customer service. Our chat tool is easy to use, customizable and can be integrated with other tools and platforms. Whether a small business or a large <a href='/enterprise/'>enterprise</a>, LiveChat's chat tool can help you provide exceptional customer service and grow your business. Try it today and see the difference it can make in your communication!</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">How can chat tools help to improve the quality of your customer support?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Chat tools for customer support can significantly improve the quality of your customer service in B2B and B2C industries. With chat tools, you can provide real-time support to your customers, which can help to resolve their issues quickly and efficiently. This can lead to higher customer satisfaction rates and increased loyalty. Chat tools also allow you to track customer interactions and gather valuable feedback. This can help you identify common issues and areas for improvement, which can help refine your <a href='/customer-service/'>customer service</a> strategy. Additionally, chat tools can help you to reduce response times and improve your overall efficiency, which can help you to save time and resources. Using chat tools for customer support, you can provide a better customer experience and build stronger customer relationships.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">Which chat functions are most important in chatting tools for websites?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Regarding chatting tools for websites, several chat functions are crucial for a seamless user experience. Firstly, the ability to initiate a chat with a customer service representative is essential. This function should be easily accessible and visible on the website, allowing users to contact a support team member quickly. Another essential chat function is the ability to send and receive files, such as images or documents. This feature can be handy for businesses that need to share important information with their customers or vice versa. Additionally, chat functions such as sending emojis, using chatbots, and having multiple chat windows open simultaneously can enhance the overall user experience. These features help businesses to engage with their customers in a more personalized and efficient way. Overall, the most critical functions in website chatting tools enable businesses to provide excellent customer service and engage with their customers meaningfully. By incorporating these functions into their website, companies can improve customer satisfaction and drive more sales. All these, and many more, are available in solutions provided by LiveChat software.</span></p> </div> </div> </div> </div> </div> </section> <script src="https://cdnjs.cloudflare.com/ajax/libs/jquery/2.1.3/jquery.min.js"></script> <script src="https://cdnjs.cloudflare.com/ajax/libs/ScrollMagic/2.0.3/ScrollMagic.js"></script> <script> var controller = new ScrollMagic.Controller(); $('.t-f-flow').each(function () { $(this).addClass('t-f-images-out'); new ScrollMagic.Scene({ triggerElement: this, triggerHook: 0, duration: 600 }) .on('enter', function (ev) { $(ev.target.triggerElement()).removeClass('t-f-images-out'); }) .on('leave', function (ev) { $(ev.target.triggerElement()).addClass('t-f-images-out'); }) .addTo(controller); }); $('.t-f-fade').each(function () { $(this).addClass('t-f-images-out'); new ScrollMagic.Scene({ triggerElement: this, triggerHook: 0.80 }) .on("enter", function (ev) { $(ev.target.triggerElement()).removeClass('t-f-images-out'); }) .on("leave", function (ev) { $(ev.target.triggerElement()).addClass('t-f-images-out'); }) .addTo(controller); }); $('.t-f-scrollmagic').removeClass('t-f-images-out'); </script> <script> $(function () { var ChatArchivesScene = new ScrollMagic.Scene({ triggerElement: "#trigger1" }) .setClassToggle('#jerry', 't-f-ct-is-active') .addTo(controller); }); </script> <script> $(function () { var NotificationSettings = new ScrollMagic.Scene({ triggerElement: "#trigger2" }) .setClassToggle('.t-f-ct-n-notification', 't-f-ct-n-notification-show') .addTo(controller); }); </script> </div> <section class=" b--u-py-12 b--lg:u-py-20"> <div class="o-container"> <div class="u-text-center"> <h4 class="b--u-text-3xl">Start using LiveChat now!</h4> <p class="b--u-text-lg b--u-mt-3 b--u-mb-4 u-flex u-justify-center u-flex-wrap"> <span> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="10" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 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2.88.34.33-1.13.5-2.3.51-3.47H7.57v3.13zM12.94 2.62c-.63.34-1.3.6-1.98.79.34 1.17.51 2.38.53 3.6h3.13a7.23 7.23 0 0 0-1.68-4.39zM12.59 2.23l-.02-.02-.13-.13-.15-.14-.13-.12-.15-.13-.14-.11a5.59 5.59 0 0 0-.94-.63 7.23 7.23 0 0 0-.17-.1L10.6.77a5.78 5.78 0 0 0-.34-.16l-.19-.08a7.38 7.38 0 0 0-.72-.25L9.2.24 9.13.22a6.44 6.44 0 0 1 1.67 2.7 8.8 8.8 0 0 0 1.79-.69zM0 7h3.13c.01-1.21.2-2.42.53-3.6a9.1 9.1 0 0 1-1.98-.78A7.23 7.23 0 0 0 0 7zM7.05 14.51v-3.34c-.92 0-1.82.12-2.72.31.62 1.72 1.6 2.88 2.72 3.03zM7.05 7.52h-3.4c.02 1.18.2 2.34.52 3.47.94-.22 1.9-.33 2.88-.34V7.52zM7.05.01c-1.12.16-2.1 1.32-2.72 3.03.9.2 1.8.3 2.72.32V0zM7.05 3.88c-.97-.01-1.94-.13-2.88-.34-.33 1.12-.5 2.29-.51 3.46h3.39V3.88zM5.49.22l-.06.02-.17.04-.2.06L4.9.4l-.2.07-.15.06-.19.08a7.57 7.57 0 0 0-.82.42l-.17.1a6.85 6.85 0 0 0-.46.32l-.16.13-.14.1-.15.14-.13.12-.15.14-.13.13-.02.02c.57.3 1.17.52 1.8.68C4.13 1.9 4.71.97 5.48.22zM2.18 12.44l.15.14.13.12.15.14.14.1.16.13.14.1a7.4 7.4 0 0 0 .81.5l.16.09a6.08 6.08 0 0 0 .34.16l.19.07a7.38 7.38 0 0 0 .35.14l.17.05.2.06.16.05.06.01a6.44 6.44 0 0 1-1.67-2.7 8.8 8.8 0 0 0-1.79.7l.02.02.13.12zM1.68 11.9c.62-.34 1.3-.6 1.98-.78a13.4 13.4 0 0 1-.53-3.6H0c.06 1.6.65 3.15 1.68 4.38z"/></g></svg> <span class="b--u-ml-1">Web browser</span></a></p> <p class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3"><a href="/app/livechat-for-windows/" class="c-link v--reset b--u-text-xs u-flex u-items-center u-w-fit"><svg width="15" height="15" xmlns="http://www.w3.org/2000/svg"><g fill="currentColor" fill-rule="evenodd"><path d="M0 12.5l6 .8V7.7H0zM0 6.9h6V1.2L0 2zM6.7 13.4l7.9 1.1V7.7H6.7zM6.8 1.1v5.7h7.7V0z"/></g></svg> <span class="b--u-ml-1">Windows</span></a></p> <p class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3"><a href="/app/livechat-for-android/" class="c-link v--reset b--u-text-xs u-flex u-items-center u-w-fit"><svg width="15" height="18" xmlns="http://www.w3.org/2000/svg"><g fill="currentColor" fill-rule="evenodd"><path d="M1.08 5.58h-.05C.47 5.58 0 6.04 0 6.6v4.44c0 .57.47 1.02 1.03 1.02h.05c.56 0 1.03-.46 1.03-1.02V6.6c0-.56-.47-1.02-1.03-1.02zM2.6 12.76c0 .51.42.93.94.93h1.01v2.4c0 .57.47 1.02 1.03 1.02h.05c.57 0 1.03-.46 1.03-1.02v-2.4h1.41v2.4c0 .57.46 1.02 1.03 1.02h.04c.57 0 1.03-.46 1.03-1.02v-2.4h1.01c.52 0 .95-.42.95-.93V5.74H2.6v7.02z"/><path d="M9.74 1.49l.8-1.23a.17.17 0 0 0-.05-.23.17.17 0 0 0-.24.05l-.83 1.27a5.46 5.46 0 0 0-4.11 0L4.48.08a.17.17 0 0 0-.24-.05.17.17 0 0 0-.05.23l.8 1.23a4.03 4.03 0 0 0-2.4 3.83h9.56l.01-.28c0-1.52-.98-2.85-2.42-3.55zm-4.6 2.2a.46.46 0 0 1-.45-.46c0-.25.2-.45.46-.45a.46.46 0 1 1 0 .91zm4.44 0a.46.46 0 0 1-.46-.46c0-.25.2-.45.46-.45a.46.46 0 1 1 0 .91z" fill-rule="nonzero"/><path d="M13.7 5.58h-.05c-.56 0-1.03.46-1.03 1.02v4.44c0 .57.47 1.02 1.03 1.02h.05c.56 0 1.02-.46 1.02-1.02V6.6c0-.56-.46-1.02-1.03-1.02z"/></g></svg> <span class="b--u-ml-1">Android</span></a></p> <p class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3 b--u-text-xs u-flex u-items-center u-w-fit"><svg width="19" height="16" viewBox="0 0 19 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M4.6 13.9l-1 1.5a1.2 1.2 0 01-2-1.1l.7-1.2c.2-.2.5-.5 1-.4 0 0 1.3 0 1.4.8l-.1.4zM17 10H13.9L11 4.8l-.2-.3c-.3-.4-.7.7-.7.7-.6 1.2 0 2.7.3 3l4 7.1a1.2 1.2 0 002-1.1l-1-1.8s0-.2.2-.2H17c.6 0 1.1-.5 1.1-1.1 0-.6-.5-1.2-1.1-1.2zm-5.3 1.6s.1.7-.5.7h-10a1.2 1.2 0 010-2.3h2.5c.5 0 .6-.2.6-.2l3.4-5.9v-.2l-1.2-2a1.2 1.2 0 012-1.1l.6.9.5-1a1.2 1.2 0 012 1.2L6.9 10l.1.1h2.8s1.6 0 1.9 1.6z" fill="currentColor"/></svg><a href="/app/livechat-for-iphone/" class="c-link v--reset b--u-text-xs b--u-ml-1">iOS</a></p> <p class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3"><a href="/app/livechat-for-mac/" class="c-link v--reset b--u-text-xs u-flex u-items-center u-w-fit"><svg width="15" height="18" xmlns="http://www.w3.org/2000/svg"><g fill="currentColor" fill-rule="evenodd"><path d="M12.4 9.3c0-2.2 1.8-3.3 1.9-3.3a4.1 4.1 0 0 0-3.2-1.8c-1.4-.1-2.7.8-3.4.8-.7 0-1.8-.7-3-.7-1.4 0-2.8.8-3.6 2.2C-.5 9.2.7 13 2.2 15.3c.8 1 1.7 2.3 2.8 2.2 1.1 0 1.6-.7 3-.7 1.3 0 1.6.7 2.8.7 1.2 0 2-1 2.7-2.1.9-1.3 1.2-2.5 1.3-2.5 0 0-2.4-1-2.4-3.6zM10.2 2.8c.6-.7 1-1.8.9-2.8a4 4 0 0 0-2.6 1.3C7.9 2 7.4 3 7.5 4c1 .1 2-.5 2.7-1.2z"/></g></svg> <span class="b--u-ml-1 b--u-mbn-0.5">Mac</span></a></p> </div> <nav class="u-flex u-flex-wrap b--u-mb-8 b--md:u-mb-6 b--lg:u-mb-4"> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Product</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/pricing/" class="b--u-text-xs c-link v--reset u-block" >Pricing</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/benefits/" class="b--u-text-xs c-link v--reset u-block" >LiveChat Benefits</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/tour/" class="b--u-text-xs c-link v--reset u-block" >Tour</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/features/" class="b--u-text-xs c-link v--reset u-block" >Features</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/lead-generation/" class="b--u-text-xs c-link v--reset u-block" >Lead Generation</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/livechat-demo/" class="b--u-text-xs c-link v--reset u-block" >Product Demo</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/app/" class="b--u-text-xs c-link v--reset u-block" >App</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/marketplace/" class="b--u-text-xs c-link v--reset u-block" >Marketplace</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://news.livechat.com/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">News</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Solutions</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/solutions/customer-support/" class="b--u-text-xs c-link v--reset u-block" >Customer Support</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/solutions/sales-and-marketing/" class="b--u-text-xs c-link v--reset u-block" >Sales & Marketing</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/enterprise/" class="b--u-text-xs c-link v--reset u-block" >Enterprise</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Customers</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customers/#industries" class="b--u-text-xs c-link v--reset u-block" >Industries</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customers/" class="b--u-text-xs c-link v--reset u-block" >Customers</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customers/live-chat-reviews/" class="b--u-text-xs c-link v--reset u-block" >Reviews & Testimonials</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customers/customer-stories/" class="b--u-text-xs c-link v--reset u-block" >Case Studies</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Resources</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/success/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">Success by LiveChat</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/success/customer-service-guide/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">Customer Service Guide</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customer-service-report/" class="b--u-text-xs c-link v--reset u-block" >Customer Service Report</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/benchmark/" class="b--u-text-xs c-link v--reset u-block" >Benchmark</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/resources/reports/" class="b--u-text-xs c-link v--reset u-block" >Reports</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/typing-speed-test/" class="b--u-text-xs c-link v--reset u-block" >Typing Speed Test</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/privacy-policy-generator/" class="b--u-text-xs c-link v--reset u-block" >Privacy Policy Generator</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/newsletter/" class="b--u-text-xs c-link v--reset u-block" >Newsletter</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Support</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/help/" class="b--u-text-xs c-link v--reset u-block" >Help Center</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/webinars/" class="b--u-text-xs c-link v--reset u-block" >Webinars</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/marketplace/partners/" class="b--u-text-xs c-link v--reset u-block" >Partners Marketplace</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/enterprise/professional-business-services/" class="b--u-text-xs c-link v--reset u-block" >Professional Services</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://developers.livechat.com/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">API & Developers</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://status.livechat.com/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">System Status</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Company</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://text.com/?utm_source=livechat.com&utm_medium=referral&utm_content=footer" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">About <span class='b--u-text-bold'>Text</span></a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/contact/" class="b--u-text-xs c-link v--reset u-block" >Contact</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/team/" class="b--u-text-xs c-link v--reset u-block" >Team</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/careers/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">Careers</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://investor.livechat.com/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">Investor Relations</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://www.text.com/press/" class="b--u-text-xs c-link v--reset u-block" >Press</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://partners.livechat.com/?utm_source=livechat.com&utm_medium=referral&utm_content=footer" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">Partner Program</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://incubator.livechat.com/?utm_source=livechat&utm_medium=referral&utm_content=footer" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">LiveChat Incubator</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/legal/" class="b--u-text-xs c-link v--reset u-block" >Legal</a> </li> </ul> </div> </div> </nav> <div class="u-flex sm:u-items-center lg:u-justify-between u-flex-col lg:u-flex-row b--u-mb-6 b--md:u-mb-12 b--lg:u-mb-8"> <div class="u-hidden md:u-flex u-items-center u-flex-col md:u-flex-row b--u-mb-4 b--lg:u-mb-0.25" data-controller="append-params" data-append-params-params-value="region"> <p class="b--u-text-sm b--u-text-bold b--u-mb-3 b--md:u-mb-0.25 b--u-mr-4">Start your free live chat trial</p> <a 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