CheckMEND The world's most comprehensive device check

<!DOCTYPE html>    <html lang="en"> <head> <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1"> <title>CheckMEND The world's most comprehensive device check</title> <meta name="keywords" content="mobile phone, smart phone, iphone, electronics, electricals, gadgets, used, counterfeit, faulty, stolen, lost, blocked, disabled, ownership, insurance, claim, information, history, background, ipad, tablets, pc, computer, digital, camera, sat Nav, bicycle, laptops, macs, audio, mp3, ipods"> <meta name="description" content=""> <meta property="og:title" content="Check the history of a used device or mobile phone with CheckMEND the World's largest provider of consumer electronics background reports"> <meta property="og:image" content="http://www.checkmend.com/content/img/opengraph/history.png"> <meta property="og:type" content="website"> <meta property="og:url" content="http://www.checkmend.com/"> <meta 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</picture> </div> <div class="section-headphone-r-top-right"> <picture> <source srcset="/content/img/home/earbud.webp 1x, /content/img/home/earbud@2x.webp 2x" type="image/webp"> <source srcset="/content/img/home/earbud.png 1x, /content/img/home/earbud@2x.png 2x" type="image/png"> <img src="/content/img/home/earbud.png" width="40" alt=""> </picture> </div> <div class="section-laptop-bottom-right"> <picture> <source srcset="/content/img/home/laptop.webp 1x, /content/img/home/laptop@2x.webp 2x" type="image/webp"> <source srcset="/content/img/home/laptop.png 1x, /content/img/home/laptop@2x.png 2x" type="image/png"> <img src="/content/img/home/laptop.png" width="384" alt=""> </picture> </div> <div class="section-camera-bottom-middle"> <picture> <source srcset="/content/img/home/camera.webp 1x, /content/img/home/camera@2x.webp 2x" type="image/webp"> <source srcset="/content/img/home/camera.png 1x, /content/img/home/camera@2x.png 2x" type="image/png"> <img src="/content/img/home/camera.png" width="224" alt=""> </picture> </div> <div class="section-tablet-bottom-left"> <picture> <source srcset="/content/img/home/tablet.webp 1x, /content/img/home/tablet@2x.webp 2x" type="image/webp"> <source srcset="/content/img/home/tablet.png 1x, /content/img/home/tablet@2x.png 2x" type="image/png"> <img src="/content/img/home/tablet.png" width="224" alt=""> </picture> </div> <div class="section-model"> <picture> <source srcset="/content/img/home/hero-model.webp 1x, /content/img/home/hero-model@2x.webp 2x" type="image/webp"> <source srcset="/content/img/home/hero-model.png 1x, /content/img/home/hero-model@2x.png 2x" type="image/png"> <img src="/content/img/home/hero-model.png" width="384" alt=""> </picture> </div> </div> </div> <div class="container"> <ul class="trust"> <li> <img src="/content/img/home/report-icon-gy.svg" width="72" height="72" alt="Report Status Icon"> <div>Accurate device reporting delivered online</div> </li> <li> <img src="/content/img/home/authority-icon-gy.svg" width="96" height="96" alt="Authority Icon"> <div>Trusted authority for device checks</div> </li> <li> <img src="/content/img/home/confidence-icon-gy.svg" width="80" height="80" alt="Handshake Icon"> <div>Allows buyer and seller to trade with confidence</div> </li> </ul> </div> <div class="section-report"> <div class="container report-example"> <div class="report-image"> <div class="relative"> <div class="report-shield"> <img src="/content/img/home/shield-badge.svg" width="152" height="152" alt="" loading="lazy" /> </div> <img src="/content/img/home/report-example@2x.webp" width="90%" alt="Example CheckMEND report" loading="lazy" /> </div> </div> <div class="report-text"> <h2> Certify any used device with a background history check </h2> <ul class="list-tick list-tick-green" style="margin-bottom: 24px"> <li> <span> Check global sources of used device history, including data from police, insurers, retailers and networks, <a href="/eu/database-checks" alt="Database checks explained">learn more</a> </span> </li> <li> Avoid the hassles of buying or selling mobile phones and other used electronics that could be lost, stolen, network-blocked, have insurance claims, and uncertain legal titles. </li> <li> <span> 7 Day <a href="/eu/status-change-alerts" title="Information on 7 day alerts">report status change alerts*</a> </span> </li> <li> Get your report instantly online </li> </ul> <a class="sample-report" href="/eu/sample-report" alt="View sample report"> View sample report </a> </div> </div> </div> <div class="section section-logos"> <div class="container"> <h2> You're in good company </h2> <p> CheckMEND is trusted by many leading organisations for device history checking </p> <ul> <li> <a href="/eu/resources/approved-recyclers" alt="Approved recyclers"> <img src="/content/img/home/vodafone.svg" width="160" alt="Vodafone" loading="lazy" /> </a> </li> <li> <a href="/eu/resources/approved-recyclers" alt="Approved recyclers"> <img src="/content/img/home/cashconverters.svg" width="220" alt="Cash Converters" loading="lazy" /> </a> </li> <li> <a href="/eu/resources/approved-recyclers" alt="Approved recyclers"> <img src="/content/img/home/johnlewis.svg" width="100" alt="John Lewis" loading="lazy" /> </a> </li> <li> <a href="/eu/resources/approved-recyclers" alt="Approved recyclers"> <img src="/content/img/home/musicmagpie.svg" width="160" alt="musicMagpie" loading="lazy" /> </a> </li> <li> <a href="/eu/resources/approved-recyclers" alt="Approved recyclers"> <img src="/content/img/home/likewize.svg" width="120" alt="Likewize" loading="lazy" /> </a> </li> <li> <a href="/eu/resources/approved-recyclers" alt="Approved recyclers"> <img src="/content/img/home/carphonewarehouse.svg" width="240" alt="Carphone Warehouse" loading="lazy" /> </a> </li> <li> <a href="/eu/resources/approved-recyclers" alt="Approved recyclers"> <img src="/content/img/home/mazuma.svg" width="120" alt="Mazuma" loading="lazy" /> </a> </li> </ul> </div> </div> <div style="color: #fff; background: #2e5da1;"> <div class="container"> <ul class="testimonials"> <li> <img src="/content/img/home/speach-icon-w.svg" width="40" height="40" alt="Quote" /> <p> CheckMEND gives me peace of mind when buying expensive phones from people I don't know </p> <img src="/content/img/home/five-star-w.svg" width="80" height="20" alt="5 stars" loading="lazy" /> </li> <li> <img src="/content/img/home/speach-icon-w.svg" width="40" height="40" alt="Quote" /> <p> Very quick service that gives me all the information I need for buying or selling online </p> <img src="/content/img/home/five-star-w.svg" width="80" height="20" alt="5 stars" loading="lazy" /> </li> <li> <img src="/content/img/home/speach-icon-w.svg" width="40" height="40" alt="Quote" /> <p> Great for checking if a device has been reported lost, stolen, blocked or had an insurance claim </p> <img src="/content/img/home/five-star-w.svg" width="80" height="20" alt="5 stars" loading="lazy" /> </li> </ul> </div> </div> <div class="section section-device"> <div class="container"> <h2> Get the best price for your used device </h2> <ul class="list-tick list-tick-blue"> <li> Devices sold with a device history report capture higher sales values at auction and online marketplaces </li> <li> Creates trust between buyer and seller </li> </ul> <a class="btn btn-lg btn-branded" href="/eu/trader/register">Get your Device History Report</a> </div> </div> <div class="visible-xs"> <picture> <source srcset="/content/img/home/mobile-auction.webp 1x, /content/img/home/mobile-auction@2x.webp 2x" type="image/webp"> <source srcset="/content/img/home/mobile-auction.jpg 1x, /content/img/home/mobile-auction@2x.jpg 2x" type="image/jpeg"> <img src="/content/img/home/mobile-auction.jpg" width="100%" alt="" loading="lazy"> </picture> </div> <div class="container"> <div class="section-faq"> <h2> Frequently Asked Questions </h2> <div id="accordion" class="faq-list"> <div class="faq-list-group"> <a data-toggle="collapse" data-parent="#accordion" href="#collapse-1"> What is CheckMEND? <img src="/content/img/home/plus-roundel-blk.svg" width="24" alt="Expand"> </a> <div id="collapse-1" class="collapse"> <p> CheckMEND is the world's most comprehensive device check. It can be used by individuals, traders, retailers and recyclers to check the history and current status of a device, or other personal possession. </p> <p> A CheckMEND report helps to reassure you that an item you're about to buy or trade-in has not been recorded as: </p> <ul> <li>Stolen</li> <li>Lost</li> <li>Subject to an insurance claim</li> <li>Blocked by a mobile network</li> <li>Not permitted for resale</li> </ul> <p> It can also help you to achieve the best price on eBay, Gumtree or any other marketplace when selling your device second-hand. Each check comes with an official CheckMEND report, which can be verified online at any time. </p> <p> CheckMEND forms part of Recipero's <a href="crime-reduction-ecosystem" alt="/eu/Crime reduction ecosystem">Crime Reduction Ecosystem</a>, so the reports generated benefit from real-time device checks against billions of records, both in the UK and globally, giving you comprehensive results. </p> </div> </div> <div class="faq-list-group"> <a data-toggle="collapse" data-parent="#accordion" href="#collapse-2"> What will my device history report tell me? <img src="/content/img/home/plus-roundel-blk.svg" width="24" alt="Expand"> </a> <div id="collapse-2" class="collapse"> <p> When a search is performed, it looks at hundreds of millions of property history records and can provide confirmation of item identity, tell you if an item is (or has ever been) recorded as lost, stolen, is a counterfeit, been cloned, had any insurance or warranty claims made against it, whether it's new and - in the case of handsets - any restrictions on international use. </p> <p> <a href="/eu/sample-report" alt="View sample report"> View an example report </a> </p> </div> </div> <div class="faq-list-group"> <a data-toggle="collapse" data-parent="#accordion" href="#collapse-3"> How do you check a device? <img src="/content/img/home/plus-roundel-blk.svg" width="24" alt="Expand"> </a> <div id="collapse-3" class="collapse"> <p> To perform a successful check, you need to add at least one identifier for your item. </p> <p> For phones, you should ideally provide the IMEI number. To find your phone's IMEI number simply dial *#06# and the 14 to 18 digit number will display on screen. Only the first 15 digits are relevant. If only 14 are shown, they are all you need. </p> <p> For other devices, provide the serial number. </p> <p> Each identifier you enter must include only the unique numbers, letters and characters that form the identifier. Do not type in any other additional information such as 'serial number' or 'IMEI'. </p> </div> </div> <div class="faq-list-group"> <a data-toggle="collapse" data-parent="#accordion" href="#collapse-4"> Does CheckMEND only check phones? <img src="/content/img/home/plus-roundel-blk.svg" width="24" alt="Expand"> </a> <div id="collapse-4" class="collapse"> <p> CheckMEND can provide reports for electronics of all kinds; </p> <ul> <li>Mobile/Cell Phone</li> <li>iPad/Tablet</li> <li>Laptop</li> <li>PC/Mac Computers</li> <li>GPS/Sat Nav</li> <li>Digital Camera</li> <li>Bicycle</li> <li>Gaming Console</li> <li>Audio Equipment</li> <li>Watch</li> <li>HDTV</li> </ul> <p> It's possible to check the background history of any item where a unique identifier can be found such as a Serial or IMEI number, but if you are unsure please <a href="https://support.recipero.com" alt="CheckMEND Support" target="_blank"> contact support about the suitability of your item. </a> </p> <p> <a href="/eu/resources/identifier-help" alt="Learn more about identifiers"> Learn more about identifiers (i.e. serial numbers) </a> </p> </div> </div> <div class="faq-list-group"> <a data-toggle="collapse" data-parent="#accordion" href="#collapse-5"> How fast will I receive my report? <img src="/content/img/home/plus-roundel-blk.svg" width="24" alt="Expand"> </a> <div id="collapse-5" class="collapse"> <p> Your results are delivered instantly, with a downloadable report available to provide evidence of the result. </p> </div> </div> <div class="faq-list-group"> <a data-toggle="collapse" data-parent="#accordion" href="#collapse-6"> Do you offer bulk pricing? <img src="/content/img/home/plus-roundel-blk.svg" width="24" alt="Expand"> </a> <div id="collapse-6" class="collapse"> <p> Whether you're an individual or trader, if you frequently buy, sell, or otherwise handle used property and in particular, consumer electronics, a CheckMEND account can save you money. </p> <p> See web account pricing and discounts at <a href="/eu/trader/account-pricing" alt="Trader account bulk pricing"> https://www.checkmend.com/eu/trader/account-pricing </a> </p> <p> If your business has high volumes, multiple locations, requires systems (API) integration, or has other specific needs then our contracted solutions are for you. Please email <a href="mailto:sales@checkmend.com" alt="Email sales@checkmend.com"> sales@checkmend.com </a> to discuss opening a corporate account. </p> </div> </div> </div> </div> </div> <footer class="footer"> <div class="btn-up text-center"> <img src="/content/img/footer/up.png" width="16" height="16" alt="Go to Top"> </div> <div class="container"> <div class="row"> <div class="col-md-2 col-sm-12 col-xs-12 site-map"> <h5 class="mt-0">Site Pages</h5> <ul class="list-unstyled"> <li><a href="/eu/" title="Home">Home</a></li> <li><a href="/eu/about" title="About">About</a></li> <li><a href="/eu/news" title="News">News</a></li> <li><a href="/eu/support" title="Help and support">Help and Support</a></li> <li><a href="/eu/intellectual-property" title="Intellectual Property">Intellectual Property</a></li> <li><a href="/eu/contact" title="Contact">Contact</a></li> <li><a href="/eu/privacy" title="Privacy">Privacy</a></li> <li><a href="/eu/terms" title="Terms">Terms</a></li> </ul> </div> <div class="col-md-2 col-sm-12 col-xs-12 pt-0"> <hr class="visible-xs visible-sm mt-20"> <h5 class="mt-0">Business Accounts</h5> <ul class="list-unstyled"> <li><a href="/eu/trader/checking" title="Trader Information">Trader Information</a></li> <li><a href="/eu/trader/register" title="Open a Web Service Account">Open Web Account</a></li> <li><a href="/eu/trader/account-pricing" title="Web Account Pricing">Web Account Pricing</a></li> <li><a href="/eu/corporate-accounts" title="Corporate API Accounts">Corporate Accounts</a></li> <li><a href="/eu/login" title="Login">Account Login</a></li> <li><a href="/eu/password/reset" title="Password Recovery">Password Recovery</a></li> </ul> </div> <div class="col-md-2 col-sm-12 col-xs-12 pt-0"> <hr class="visible-xs visible-sm mt-20"> <h5 class="mt-0">Consumer Checks</h5> <ul class="list-unstyled"> <li><a href="/eu/consumer/checking" title="Single Check Online">Checking Information</a></li> <li><a href="/eu/trader/check-now" title="Check Now">Check a Device Now</a></li> </ul> </div> <div class="col-md-2 col-sm-12 col-xs-12 pt-0"> <hr class="visible-xs visible-sm mt-20"> <h5 class="mt-0">Resources</h5> <ul class="list-unstyled"> <li><a href="/eu/verify" title="Verify a Report">Verify a Report</a></li> <li><a href="/eu/status-change-alerts" title="Status change alerts">Status Change Alerts</a></li> <li><a href="/eu/sample-report" title="Sample CheckMEND Report">Sample Report</a></li> <li><a href="/eu/database-checks" title="Database Checks">Database Checks</a></li> <li><a href="/eu/resources/approved-recyclers" title="Approved Recyclers">Approved Recyclers</a></li> <li><a href="https://blog.recipero.com/category/checkmend/" target="_blank" title="CheckMEND Blog" class="external">CheckMEND Blog</a></li> <li><a href="/eu/about/crime-reduction-ecosystem" title="Crime Reduction Ecosystem">Crime Reduction Ecosystem</a></li> <li><a href="/eu/integration-partner" title="Integration Partner">Integration Partner</a></li> </ul> </div> <div class="col-md-4 col-sm-12 col-xs-12 pt-0"> <hr class="visible-xs visible-sm mt-20"> <h5 class="mt-0">Help Articles</h5> <ul class="list-unstyled"> <li><a href="/eu/resources/item-types" title="What Can I Check?">What Can I Check?</a></li> <li><a href="/eu/resources/identifier-help" title="Identifier Help">Help Finding an Identifier</a></li> <li><a href="/eu/resources/how-to-find-my-imei" title="How to find my IMEI">How to Find My IMEI number</a></li> <li><a href="/eu/resources/how-to-find-my-iphone-imei" title="How to find my iPhone IMEI">How to Find My iPhone IMEI Number</a></li> <li><a href="/eu/resources/how-to-find-my-android-imei" title="How to find my Android IMEI">How to Find My Android Phone IMEI Number</a></li> </ul> </div> </div> <div style="display: flex; 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